At Home in Syracuse
Categories
Location on the map
Syracuse, Onondaga County, New York, US
Service options
Health and safety
Accessibility
Planning
Payments
Site: https://www.athome.com/store-det...
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:9AM–9PM
At Home in other cities:
I went here for the first time a couple days ago. One word...HUGE. Acres of merchandise warehouse style. If you like low to mid-quality home decorations, nik-naks, and furniture, and you want tons of options, this is your place. They focus on trendy styles so if youre looking for classics or heirloom quality, not your place. They price things so that when you throw things out or sell them in a garage sale in a year when a rando influencer tells you ethnic is trending and youve still got boho on your coffee table (clutch your pearls and gasp here), its not a huge deal.Im taking off a couple stars for no prices on a lot of items, and being understaffed. I needed a console table and saw a few that I liked but couldnt find a price on them. I also couldnt find staff to ask unless I wanted to walk the full football field to the checkout each time I found something I needed a price on. That happened with a chair I wanted and a couple ottomans as well. Not gonna happen. The signage was messed up too. There were clearance signs next to racks that were not on clearance. It got confusing. I gave up without buying anything.The merchandise was organized and the store was clean and the staff I did interact with were pleasant.Update: Im adding back one star because they actually read and replied to my review and were not defensive. Thats worth something.
The decor Superstore! If you havent been here youre missing out. This place has everything you may want or need. They often have sales and clearances on popular items. The store is usually neat and organized. The checkout lines can be a little long, but otherwise great store and shopping experience.
This store is humongous, you cant not spend an hour or 2 in here if you check the whole place out. Furniture is crazy expensive and not really all that impressive, everything else is pretty decent. But the sheer selection of whatever it is your after is usually great. 4 isles of couch pillows. Outdoor section like no other. Its massive, really.
Its like Homegoods but supersized! The prices are a bit high and there are quite a few damaged goods out on the floor that dont even have discounted prices on them and many many items dont have visible prices at all so you are left moving heavy furniture pieces around to locate price stickers on the backs of items, not many shelf tags to indicate prices either. Its near impossible to find a store associate for help with anything but the store does have a wide variety of unique items for the home
I’d give it a zero stars. Poor management control and certainly a safety risk. I witnessed an attack in the store as the “security “ stood with arms crossed do nothing. I got caught in the wind of the attack, and nearly fell on wall full of glass dishes. I yelled “do something “ and he ignored me. I’m not sure what the store policies are but I know that if I am working as a security guard in the store and I watch five people jump somebody else I’m gonna try to call for help immediately, I do my best to keep the customers safe. The victim was hiding behind me from fear that she will be attacked again, the security guard basically did nothing. The store manager never came up to the chaotic situation instead of a police officer came out of nowhere dressed in civilian clothes and started yelling at me when I was obviously in shock. Again the security guard standing in front of the store watched, as five people jumped one young girl that ran in the store while I was walking and she was at least 13 years old this is unacceptable, people need to feel safe and in the store anything can happen to you since it’s like a warehouse. If you’re coming here , be careful, you never know and obviously do not count on the security for they do not care if you get attacked or get hurt, and God for bid worse.
Huge store with many different styles, you can find anything you want for indoor/outdoor furniture & decor. You could spend hours just browsing to actually see everything. I found an awesome side table on 50% clearance way up high & I think his name was Wayne was more than helpful getting it down, and he also brought it out to the curb and helped load it. I believe he may be the manager, but if not he should be. He is the most helpful person I have come into contact with in a store in a very long time. I will definitely return.
There are lights for sale. Accent lamps starting @ 14.99 there are a few on clearance. I think the sign said all red tags are 50% off. I really made my rounds looking for a lamp. The clearance was the 2nd lowest price (99cent city). The selection was biggest at Home store.
So I went in there with my friends looking to buy a couch for all of us, we went in there peacefully and proceeded to look at couches that would be fit for our room, we sat in the couches to see how comfy they were and how big they were so they could fit all of us, we weren’t disturbing anyone we were just minding our own business and about 10-15 minutes into looking a staff member approached us and told us we had to leave. We asked why and she said “i don’t know you just need to leave”. We were just looking to buy a nice couch but it seems like we will be taking our business elsewhere.
Jeff was very pleasant but the girl at the register by the mall seemed more interested in playing on her phone than doing any work. Store looks like it could use her help in cleaning. Looks like this store might be going out of business.Get these people some help. Store is a train wreck.How can you shop for a rug when there are no displays?Increase the staff and maybe they can keep it clean!
This store is ahhhhhmazing. Great deals on great finds! Huge selection of items to furnish almost every room in your home! A lot of merchandise but the store is kept well and clean. The employees were kind and willing to help out. Im looking at my cutie giraffee picture I bought right now!.... Just one of my many At Home finds ❤
During the COVID-19 quarantine my wife and I have had the time to finally redecorate some rooms in our home. At Home was our first choice. Super easy to navigate their site. My wife and I fell in love with this awesome Highland Cow print. It was hilarious and perfect for our living room. Long story short. Syracuse was out. But Jamie (store rep) was pretty certain that the Greece store had one left. She took it upon herself to call the store to verify. She called me right back with the good news...they had ONE left with my name on it...ready for curb-side pick up! Just amazing customer service. Really impressed by taking that extra step to make me one happy customer. Well done Jamie. Thank you for your time and patience! Well be back again and again!
This store has EVERYTHING! Even if you dont like decorating (like me), you will love this store. They have stuff to match whatever decor you may have. You can find it all in one spot. Their prices are not unreasonable at all. I wish I knew where one was, near where I live now.
At Home has a lot of interesting stuff and cute decor. However, it is a bit overpriced. Their clearance stuff is also a little misleading. We also asked for someone to come back to clarify what was on clearance and what wasnt for rugs and nobody ever came back. It was actually pretty disappointing.
I hoped to be able to talk to someone on the phone about this but there were no options to do so. I just want to give a huge round of applause for Crystal who was working there the other day. I came up to the registers and I guess only a manager was up front and he saw me and yelled out to her to come ring me up (he could have easily rung me out) she was talking to a co worker about another customer who had needed some help and had to finish up her conversation and then when she didnt come in about 20 seconds he yelled at her again. I have worked in retail and understand how it is when you dont get appreciated for having to deal with that type of nonsense. She was just absolutely fantastic and as a manager you are supposed to show your team that their job is just as important as yours so for him to have to make a customer wait to get ringed out just so that he can boss someone else around to do that was disgusting to me. If you are a manager and cant ring out a customer from time to time then maybe you should pick a different career. Once again Crystal handled it like a professional and deserves the appreciation for that.
This is a nice sized home goods store. They stock patio furniture and outdoor accessories, interior goods for all rooms of the home as well. Very easy to find what youre looking for and the staff is very friendly. Worth the visit if youre looking to redecorate a room.
Where is the staff? Very large store, lots to look at. Great for kids in college who can overpay from something that’s half the price at target. Easy layout of the store you can get into this store from the inside of the mall or from the outside ‘at home’ parking lot.
Was very overwhelming size wise. No indication of where items were, had to meander through store to find products. We were shopping for barstools. No staff for assistance, many products were off like one leg shorter than other. After multiple trial and error, got 2 chairs. Hard to get to check out and when we finally got home, one chair is actually higher than other. They have a lot of options but you have to be vigilant in your choices.
Awful organization, extremely rude employees one after the other, saw only 4 in the giant store on a Sunday, on a holiday weekend at an absolutely packed mall, broken ceramic all over ground at one point. Took me 3 laps to find someone to warn them. Prices arent impressive. Was very clear a few employees were extremely frustrated when they had to work (just to cash out).
My family and I visited this store. You can find pretty much anything related to your home...furniture, rugs, mirrors, pictures, lamps, patio furniture, outdoor decorations, etc. We found several things to buy and many more that we would have liked to buy. The store is located at one end of Destiny USA (a large mall). It had its own entrance from outside, as well as a mall entrance. It is large, clean, and well-stocked.
BUYERS BEWARE! I wouldn’t give them 1 star, however, I had to in order to post a review. I recently bought a mirror $179.00, hung it up, 10 days later, a piece breaks off. I returned to the Home store, and they refused the return! Guess what the clerk said? “ We don’t accept broken merchandise!” Well to start, if it didn’t break, due to manufacturer’s incompetence, I would not have had to return it!! Shop elsewhere. Wayfair has quality merchandise, reasonable prices, and they accept all returns. I hope this post prevents others from wasting money better spent elsewhere.
I went to buy a very large mirror and needed help between the size and how high up the mirrors were. An associate by the name of Aaron assisted me and he was beyond helpful and pleasant as I asked him to take down several large mirrors so I could look at them together. I made my selections and he put back all the ones I didnt want without a fuss. Then he helped me all the way out to my car to get them all loaded. It is so rare to find customer service at this level anymore. Kudos to Aaron for going above and beyond and with a smile on your face, I really do appreciate it and for sure will be back to shop more!
The customer service at this store is horrible from the manager down to the employees. Went in for a gold Christmas tree was told there were none. I asked if they could double check for me. The manager told me she put everything out. I asked if she could assist me with a different tree she told me she was going on break. I asked for a manager and she said I am one. I just called today 4 days later to inquire about the tree and spoke with a employee name Jim. He stated they have had those trees. I explained to him that I was just in the store 4 days ago and was told differently and he rudely cut me off and said maam regardless of what happened we have the tree do you want it or not. Not to mention Im handicapped so its not as easy to get around.
Its like a toned-down Ikea (which is one of my favorite stores), but since we dont have any Ikeas in central NY, this is what you have to settle for. It isnt going to have the most reasonable prices, but, by golly, its got just about everything you could possibly need for in/around your house.
This store is simply the best place to go if you want to get anything to give your apartment or home that special unique look you can find everything here and even get some ideas of making things yourself if youre talented enough but if you can get furniture here and all kinds of things is the best place to go in Orange Nation Syracuse
Total reviews rating 4.3
199 Reviews for At Home 2023:
Review №1
2021-10-05This is the place my wife misses all the time. We have bought so many decorations, paintings, furniture, room accessories, outdoor furniture, pillows, curtains, towels, rugs, garbage cans, indoor sofas, bad set, side tables, art & wall decode, frames, housewares, clocks, sculptures, drink ware, food preparation, bakeware, flatware, bbq, bathAbove all their rewards system is great too and every now and then you get coupons to shop. All season decor shopping is amazing at this store and specially off season sale is unmatched.Easy return policy and friendly employees. Neat and clean store.Highly recommend Christmas shopping. We always loved it.
Review №2
2022-02-13When I say this place has everything, its because they have everything! You can find everything from kitchen supplies to deck furniture to yard decor to rugs. The variety is amazing. The prices dont always make me jump for joy but the options and the one stop shop is enough to keep me coming back. Its one of those stores where you go when you need that one thing and you dont want to wait for Amazon to deliver it the next day.
Review №3
2021-05-28Love this store. Its huge!. However, prices vary. Some things are overpriced and other perfectly prices. Everything you need to make your home amazing in one store
Review №4
2022-06-18DO NOT WORK HERE! my boyfriend tried to apply and called to check the status he talked to Jamie who was manager she had told him because someone he knew didnt show up for an interview she wasnt interested in him like how is that even fair???
Review №5
2021-12-23Great shop for any home needs. Everything from decor and cooking stuff. To furniture and holiday stuff. Love this place. Great prices and great revolving stock. Staff is great and store is always clean. A great addition to the mall that is struggling so bad. I hope they are there forever
Review №6
2022-01-22Love it here, I wanna buy everything in the store..I am the owner of an amazing company.If you have a scratch or paint chips please call for a free quote.Fully insured an garentead results.Google maps us.
Review №7
2022-06-29The selection is amazing here....a variety of colors and pieces to choose from for your decorating needs.
Review №8
2022-03-25Love this place! Theyve anything and everything to furnish a home and even your outdoor area. Staff is very helpful too😊
Review №9
2022-05-08Fun place to browse. Selection was large but the items there across the entire store were kinda tacky. didnt impress me.
Review №10
2022-01-01Ive never been in an At Home before, but I literally wanted to redecorate my entire house as soon as I stepped foot in there😂 we bought my Mother in Law some Christmas gifts while we were in there. They have a lot of veryyyy cute pictures!