AT&T Store in Glen Cove
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Glen Cove, Nassau County, New York, US
Site: https://www.att.com/stores/new-y...
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–5PM
AT&T Store in other cities:
I would give this place zero stars if I could. Total con artists. They talked us into a contract that we neither wanted nor needed by lying about the charges we would get. I’ve been fighting with AT&T almost ever since to try to resolve the issues and now have had our phones disconnected. I feel worked.
TOTAL SCAMMERS!!! I went into this store because my I Phones alerts werent working. I had sound but no ringers, or text message sounds would play. Both employees who took a look at my phone had I Phones of their own but before they even looked at my phone they asked fro my cell number and started looking up my account. They quickly told me my phone was un-repairable and tried to sell me a new phone with a new plan. I explained to them that I am on a Family plan and I should be due for a free phone under that plan and they told me I wasnt and still tried to get me to go off my Family plan and start a new 2 year contract on my own.IT REAKED OF A SCAM...and GUESS WHAT? Theres a little button on the left side of my phone (hidden by the case) and I flipped that button up and THE PHONE WORKS PERFECTLY......and these guys had I phones and had to have known this.
Wow what great service I walking in and the 2 gentlemen working approached me and asked me what was going on and I told them my email is not working they fixed it and made sure everything was taken careThe best service I have ever seen at any Att store this my new go to store for all my wireless needs.
I paid for an iPhone 7. They guaranteed that it would arrive on Wednesday. I showed up Friday and turns out they accidentally shipped it to the wrong store. Instead of trying to fix the problem, the salesman suggested I drive to the Farmingdale store (40 minutes away!) to get the phone. I said no way and then he suggested that I call UPS customer service and deal with them. You gotta be kidding me.
Total reviews rating 4.5
71 Reviews for AT&T Store 2023:
Review №1
2022-01-15Walked in today because my phone had no internet service. Christian helped me out immediately - he knew exactly what to first look for, and then how to fix the issue. I am not tech savvy at all but he was patient with me regardless. The issue was fixed in all of 5 minutes. Thank you, Christian!
Review №2
2021-12-11ATT in Glen Cove was wonderful to work with. The brothers Karan and Arjun were extremely professional & helpful! I will definitely use them again and recommend them to everyone!!!! What a great experience!!!!!
Review №3
2021-07-09Joan and her colleague at this store absolutely saved the day!! ATT corporate customer service royally screwed up my account over the phone and Joan spent hours working to get it resolved. Customer service like you never expect out of a store these days. Thank you!!! If you need a phone go here.
Review №4
2021-04-25UPGRADED TO NEW PHONE, TOUCH SCREEN NOT WORKING, HAD TO MAKE TOO MANY TRIPS BACK TO THE STORE, FRUSTRATING. PHONE STILL NOT WORKING PROPERLY, sold me a new phone, called the next day to say it wasnt working, they told me my old phone was already sent back ( customer is sopossed to have 14 days ). Told me it was 5G, and then told me it wasnt, I then had a security breach on my gmail account. Asked for manager, they said he wasnt there, he was standing 10 feet away. seems like an unsavry business. Phone touch screen not working, feels like an old phone.
Review №5
2020-01-03Love this store and the people. Everyone seems to want to help and are extremely friendly. I went frustrated because my contacts got deleted and they assured that they would fix it and made it happen. Also they have the best music to relax. I do not go to any other att store but this one. Garry is the store manager and he takes his time with people no matter what.
Review №6
2019-12-05Eddie was the sales person that help me. He did a amazing job in taking care of my purchase. He was very knowledgeable. He walk me step-by-step in my upgrade. Thank you so much!
Review №7
2022-01-02Went in needing a replacement screen for my iPhone. Unbelievabley helpful and efficient.
Review №8
2018-10-19I placed an iphone order online trying to get iphone faster than coming into store well i got notification that my order has been cancelled I was very frustrated with that as my current phone was broken after calling so many times at&t they recommend me visiting this location to pick onei went in here meet Representative Garry and the way he took his time time help me get new Iphone was really fast. He provides easy way and setup everything for me It was Amazing!!!!highly recommendedCome this store amazing people with lots of talent hereThanks Garry
Review №9
2021-06-01Rip off. Sold me an iPad charger 3 times more then buying directly from apple that took two days to charge. I brought it back and they some silly excuses.
Review №10
2021-04-21Wonderful service and great people working hereExcellent must see Garry and Eddie Best salesperson ever met