Auto Gallery Imports in Westbury
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Westbury, Nassau County, New York, US
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Site: https://www.nyautogallery.com/
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–7PM
- Saturday:Closed
- Sunday:10AM–5PM
My experience at auto gallery imports was nothing short of amazing !! I was able to purchase a Jeep and received great customer service with the help of Ledeana Tracy . Initially when I was looking to purchase a car I did not have the proper credentials to qualify but she offered great tips on building my credit and worked with me up until i was able to purchase my dream car ! If I could give 6 stars I would I am so greatful that my experience purchasing my first car was done at auto gallery imports !!
Well, what can I say, I waited a while to post this, but I was only looking at vehicles for my wife . So my brother-in-law said I know this place his brother went which was close by. Im from PA, just visiting for the weekend with my wife. We looked at a few cars and I saw one which was what she was looing for. Having a few in the past, weve always like Mercedes Benz. we took the GLA out for a spin on a cloudy but nice winter day. Drove great as expected. So we looked into the purchase and the price was OK. This is where it started. Always check your dealer Add-On prices, fees etc. these were 2,000.00 more. So we purchase the GLA. on we went. On they way home in the dark the car rode well. the next day a storm hit. well the wipers were so bad we couldnt see and had to pull over. I had to order the blades. Another $60.00 dollars. The next day the sun was out, had the car washed. As the dusk came around, the sun hit the windshield and the glass looked like a million diamonds imbedded in it. The glass was so full of stone nicks that when the sun hit it at dusk you could not see, but you didnt realize this until the sun hit it just at the this time. So I took it to the inspection station for PA inspection. They said the window should be changed due to the safety issue. I contacted Auto Gallery and of course, there was nothing they could do or offer. to add on top of that, the right rear tire had a side wall cut that was a fail for PA inspection as well. So. there we were $600.00 for windshield and another $700 plus for tires on a new car we purchased. All 4 needed to be changed because its all wheel drive (4 Matic). I didnt know when the oil was changed, the tag was unclear, so I had that done also.Fair warning to those stepping on the grounds of this place. My fault for not having the vehicle inspected by another garage prior to purchase. could have saved some aggravation. This would have been a 1 star but, I must add our sales person was very nice and accommodating, sweet girl.Thank you.
Came back to auto gallery after 2 years of the first car I bought. Built my credit and got my 2019 AMG package Benz coupe as wanted.My sales guy was mike, he was very welcoming and made the experience feel like family.Inviting him to my strip club tonight and baby shower.
Hi good day, not really big on reviews or things like that but I have to give a big shout out to the sales rep that took the pleasure of taking care of me, Jaime was very Polite and kind also was very honest, he went through whatever hoops he had to just to make sure I was approved for the car I wanted…. If your looking for a professional and someone that will help u and also be very honest about your agreements! He’s the man….jaime u deserve to be a manager. Thank you very much brother.
Read the reviews people . This place is a rip off . A lot of the cars were in accidents . Seems like something is wrong with most cars . You may get lucky with a good car but something is wrong with almost mist of them . Sales agent lied to me told me the Benz just came back from Mercedes service . The tires are cheap tires not recommended for the car . She told me new tires . The car was hit from the back the bumper is after market . I bought the car didnt realize any of this until I took it to the dealer and found out there was a recall on the car it hasn’t been to a Mercedes dealer in 2 years . I should of been more careful it’s my fault for not doing my homework . However this place will certainly rip you off . Very dishonest .
Jaime was my sales person and he was kind and helpful beyond belief. I most certainly recommend and one to come here for nice pleasant clean experience when buying a car ask for JAIME his the man for the job.. Steve and Joshua great financing team… 100% happy with service .. this is my fourth car from auto Gallery imports
Came in looking for a vehicle for my son… and after looking around and weighing our options we found the perfect one! With Lee - we felt so comfortable with our options, prices etc. She explained everything and was great!!!! This then made me want to see if i could possibly trade in my current vehicle for something more family oriented. Lee worked endlessly to help me get to a price I was comfortable with. And She got it!!!! Everyone at Auto Gallery Imports did an amazing job to ensure we left happy! Eric the GM was amazing as well. If you need a place to find your next vehicle, this is the place to go with honest, caring and a professional staff! THANK YOU LEE & Auto Gallery Imports!
I must say i am very happy with my purchase, came for my dream car and got excellent customer service, Lee was great, she was very patient and made sure i was happy with my choice, I recently had a bad experience at another dealership and this was a breath of fresh air. Highly recommended. You will not be disappointed they are very honest, what you pay for is what you get no outrageously hidden fees!!
This is definitely the place to go if your looking to get a sweet deal on a car , large range of options , I highly recommend talking to Jaime , cool guy and very helpful answered all my concerns and questions. He got me the best possible deal !! I walked away with a new car. Check him out ! You won’t regret it!
My experience with Salesperson Lee was the absolute best! She handled the sales process with lightening speed and professionalism. She put me in the vehicle I was looking for...the make, model, year, exterior, and interior colors. There was an issue that required some service to the car and Alex the service repair manager made sure it was fixed immediately. Overall experience was great and I hope to continue to enjoy my new ride!
My experience at Autogallery was exceptional and I was very happy with the outcome my new Mercedes Benz. My salesperson Lee was professional and very helpful to me I would highly recommend her you would not be disappointed. Lee made me feel comfortable and answered my questions. Overall Autogallery has amazing inventory.
I bought my car from here about 1 year ago from Lee, I came back to trade it in for a newer one once again I received amazing customer service from both Lee and the mangers they were able to get me out my old car into a new one without the hassle I’ll keep coming back to Auto gallery for all my car needs
I usually don’t do reviews but this time I had to give credit where it’s due. I recommend this place & I recommend you ask for the sales representative named Lee. She was very polite, charming, & hardworking! Since the moment I reached out for an inquiry she helped me find the perfect car for me ! The whole process was so smooth & understandable with her! She took care of everything herself ! Lee is very professional & a honest person! The customer service was amazing, from answering all my questions and concerns to leaving with a new car ! I’m definitely sending my family & friends over to Lee!
All was well until I drove off the lot.. I immediately expressed my concern with the way the car drives. It was “diagnosed” by their mechanic who stated that this model was designed to drive this way.. This morning while in park the car began sputtering as if it’s going to shut off!! The vehicle was also sold with illegal tints.. I told John I was pulled over and that I wanted the tints removed while the car was being “diagnosed” welp the car was returned with them still on.. so in addition to the $600 detail to remove the stains and damage from the roof/chairs *shown below , I also have to come out of pocket to have the tints removed before the tickets began pilling up!!
Had an amazing experience. Jaime m. Helped us and made the process very easy. He explained all the costs and features of various vehicles and we were able to find the perfect car for me and my wife. He was very sincere and helped us patiently even though we were a little undecided at first.
I worked with Mike of Auto Gallery Imports in locating the perfect car for my mom, and let’s just say, absolutely awesome experience! Met a few bumps in the road (as expected with any major purchase) but those were easily overlooked by Mike’s outstanding service, he managed to make our experience feel ever so seamless. Great guy, great conversations and he was extremely thorough and informative the entire way through. My dad and I are definitely planning on coming back to shop with him in the near future. Thanks a million Mike!!
Ask for LEE , She is amazing and makes the process really smooth. she goes above and beyond for his customers and tries to help as much as possible. Great service and respectful. My sales women “Lee” at Auto gallery imports set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, She was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Her attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!Thank you,747Brands
STAY AWAY!This dealership don’t even have the cars they show online. So don’t believe in any of these exciting deals they have, those are bait cars to get people inside the dealership . I called them 1 hour before to make sure if the car is still available and they said “yes”.so i drove 1 hour to go look at car and they start saying it was sold last night.
I came across Auto Gallery on Google because I was looking for a new car, I worked with a sales representative named Lee. She was very polite and helped me every step of the way even after my purchase she sat with me and explained all the features on my brand new car thank you Lee for helping me.
After a week of searching and finding nothing but inflated prices and hidden fees I met Mike here at Auto Gallery and got a transparent price and an easy experience across the board. They took my car in a trade used my equity and got me the finance price I was comfortable with. Highly recommend Mike and the Auto Gallery crew! Thanks for putting me into my BMW M550
I bought this car on July 15 and have had problems ever since and was told to speak with Alex which was no help at all. I have been having problems with this car since I drove off the lot! First day something wrong with the tire, went to your dealer to get the tire fixed and also notified your service department that car shakes when driving. Was told car would be fixed and nothing. Went to get my own diagnostic report through Mercedes and discovered the issues coming from the car shaking was something on the car before I purchased. I notified Alex because again nobody in the dealership would help because apparently Alex is the only person who can help. Gave Alex the diagnostic report and he tells me that they are not responsible and doesn’t recall me even notifying him about the problems. I been to the dealer about 5 times since purchasing this car. As per Alex once driving a car off the lot you are responsible forAny problems. What’s confusing, don’t you inspect your cars before you sell it to your customers. So I write this for anyone who reads this beware I wouldn’t go to this dealer and if you do bring a mechanic with you. I was warned about them selling horrible cars after purchasing mine. Lessoned learned and now having to fix my car instead of enjoying
Lee was our service provider at the Auto Gallery, and I must say she was amazing, just awesome. I spend more time getting my nails done then I did at this Auto Dealership .. Lee took care of everything and I mean everything, It was the easiest time I’ve ever had at the dealership I would definitely recommend this Auto Gallery to all my family and friends.
This place is amazing. I bought a car for my wife and work with Jaime Miranda and received an excellent deal. Jamie and everyone else at the Gallery were very professional, nice and they have given us respect. Jamie made himself available and answered all of our questions. We love our new car and Thank you Jamie for your exceptional client service and I recommend Auto Gallery Imports in Westbury NY to everyone.
Naishley has always made my experience at auto gallery very comfortable ! She has always took time to actually help me through the process with no stress or pressure like most dealers ! Josh and staff are amazing and honest people that will go above and beyond this is my 4th car from them …thank you Auto Gallery !!!
The process buying my truck was easy and completed in a remarkable time frame. I had absolutely no problems. The salesperson Mike and the finance wizard Josh worked very hard to get exactly what I wanted. I would recommend This dealership to anyone who wants to buy a vehicle. Mike was great, thank you for your service!!!
I don’t usually write reviews but the service I received here at gallery was more than excellent I was skeptical about coming here because of some reviews I seen but I said I have to see for myself they explained what you’re paying for and where your money is going which I needed especially buying a used car, I been to multiple dealerships in the same day and auto galley was the honest one I met thus yet, saying that I’m more than happy with my purchase and I recommend anyone looking for a new vehicle to come here, I worked with a female sale rep can’t remember her name she was the nicest person ever she answered all my questions with a smile and made sure I was comfortable with my purchase! You guys keep up the good work y’all doing ya thing there at gallery !!
This was by far the best car experience I ever had in my life! My sales guy MIKE is the best in the world! He is very professional, friendly and patient. He got the job done quick! He is the best!!!! I will always get my cars here going forward!!!! Thank you Mike for assisting me with my new Mercedes GLE 350. I havent stopped smiling!!! 😊
I came in looking to get my next car i was a little incisive but Greg came in and helped me out. He took his time explained to me my different options and budget and ended up getting a new Mercedes c300. overall it was great experience and service definitely recommend.
Here we go! Let me give you a little background on myself. Im in my late 40s and I have been leasing and buying cars since I graduated from High School. I currently have 4 cars (3 leased and 1 finance). So needless to say I have a clue of what Im doing or at least I thought I did. I, like other folks, was shopping around for MB E-350 and came across Auto Gallery with a decent price. At the dealership, I was introduce to Mike and he was pretty cool in a sense that he wasnt pushy and knew his stuff in regards to Mercedes. Then after agreeing on a price off you go to the finance manager (cant remmeber his name, Indian looking guy) and just as others have stated they attempt to charge you with all these fees. But I picked up on it and address it. Ok. Then they ran my credit (which I already knew what it was 749, not the greatest but decent and then finance manager tells me that my interest rate is higher because I have a lot of debt (idiot! I know I have debt, I own a 2 houses, 4 cars, kids student loans and credit cars but I also probably make more money that him, (250K/yr) of course combined with my wifes salary, lol but still, really dude.) So then I tell him no thank you that I would go with my Credit Union, they have cheaper rates and he says wait I have one that can beat your rates ( he couldnt beat it but he came in pretty darn close). So I signed but I couldnt take the car home and had to wait til the next day. Now mind you Ive been at the dealership for 5 hours. Unbelievable!! If your interested, Ill post another thread to tell you what happens next.Ok. I couldnt, I guess Ill continue. Then next day I come in and my car is ready and they ask me if can take a photo for the website (I agree) but then I ask Mike before I leave, wheres the second key fob and he tells me that hell look for it and let me know. Well, you guess it, they didnt have one. So I asked them to get me one and they said that its going to cost me $60-$80. I said. What! thats your responsibility and they said that it wasnt and that the price I was paying is a discounted price because thats their price. Also while I was there I saw them detealing the vehicle (it was Raining) but 2 days later when the sun came out, all you see were swirl marks on the paint and the roof interior was filthy. So I called and complained and they tell me to bring it in on Sunday, so I did and waited for 2 hours and they never took care of it. I had to bring to my car wash spot and get it properly detailed and thanks to God that they were able to remove the swirl marks. Now to the best part of the story, now keep in mind that this car sits on my driveway M-F because I have a company car so with that been said its time for an oil changed due to my trip to Kentucky and back so I take the car to Mercedes (Car is still under warranty, thank God) then the service agent tells me that the B service is due on the vehicle and I said ok, do it. But then a short time later I get the call, Sir, the vehcile has 2 bent rims, so I said hold on, let me call the dealership and of course no one responded until I have to make the decision to fix it ($165 per rim), mind you I havent had any issues with the car (no shaking of the steering wheel), but the car has been making weird noise while driving but I thought it was cause it had new tires. So I called Mike at Gallery, he tells me that he has no saying in this matter and that I have speak to the service manager Alex. So I called Alex and of course, I havent gotten a response or call back. Ill keep you guys posted. But shame on me for trying to save a few bucks. Some one stated on another post. Go to a Primary Dealership, youll spent a little more but it might be worth it and avoid headaches or JUST DONT GO TO THESE GUYS! DO YOUR HOMEWORK! AND DONT TRUST THE POST MADE BY GOOGLE USER
Made it all the way from Florida and had the pleasure to meet Naishley and she helped us get an amazing approval for the BMW we purchased from the sales the the amazing finance wizard josh. They’re the best in the business truly an honor to purchase a car from this establishment thanks again auto gallery. I’m part of the family now!!
Ask for Mr. Greg Vincent. Wonderful young man. Made me feel like a friend and not a customer. I came in with so much on my hands and a lot on my mind and I left with a beautiful 2021 Civic and a clear conscious. 10/10 experience definitely would recommend. Tell your family and friends!
My very first experience purchasing a car was simply impeccable. My sales representative, Mike H. was determined to give me the best deal on my dream car.The very second I sat in the office with him I had zero doubts that he would be anything less than perfect to assist me. I am very pleased with the attentive service I received and will continue doing business with Auto Gallery Imports.
From as soon as I walked in the door I was greeted right away by the front desk and was setup with Jaime the salesperson right away. He showed me the car I already had in mind, told me the features, took a test drive, and we got straight to the point no BS involved. Pretty easy process to buy the car and left with it that day. Jaime knew what he was doing ask for him when you go!
Stay far away from this place. Something is very shady. They do not want to sell cars. I offered to pay their list price for a car and they will not sell it to me. They dont respond to phone calls, emails, or texts. I would especially avoid the sales agent Lee. She cried about how busy she always is and that is why she doesnt respond, but yet when I went to the place it was empty. I literally told her I wanted to buy the car at their price and she would not sell it to me. Do not support this shady business, you will regret wasting your time. If I could give zero stars I would.Reply to your Reply:I actually only ever talked to Lee. Not sure where you get your information from. Second, I offered to pay what you listed the car for. Lee told me she was going to write up the contract and send it to me by 6:00. I never heard back from her. If she is your best sales associate, I would be terrified for your business. The fact that she is the best and that you report false information really makes nervous for you. Please have it be known that I will continue to get the word out to the public in every possible way how poor a business you run. You will hopefully be closed down soon enough for your lies and deception.
I would HIGHLY RECOMMEND purchasing your next vehicle Auto Gallery. Will, He worked hard to get me the car i wanted. An Amazing selection for whatever style car you wish to drive. All with low mileage and very reasonable monthly and down payments. I traveled from out of town for my vehicle just to deal with Will. The process was smooth and easy! Came in with a 08 C300 and drive back home in my ‘17 E300 Thank you again Will!!
Had a pleasure working with mike I appreciate his effort in making the process. Wasn’t a quick 5 minute process, but he walked me through everything the bank needed in terms of my credit for me to swap out my old dodge Charger for a newer one with more feature.Appreciative and recommended!
I had the best car buying experience at Auto Gallery Imports with Naishley. She was very patient, kind, and trust worthy. She made sure that I drove off with my dream car. I highly recommend Naishley as she provides you with the best service and with the best deals that you won’t find anywhere else!! Thank you again I will be back for my next car soon!
Thank you Mike for such an easy and comfortable car buying experience! This dealership is amazing. If you are looking to buy a used luxury car this is definitely the best place. We are in love with our new BMW 4 series. This dealership is not pushy at all, they have beautiful cars in pristine condition. We appreciate everything Mike did to ensure our experience was fast and easy! Thank you everyone at Auto Gallery Imports!!
Really amazing dealer! Jaime helped me out with the car I wanted, 2017 BMW 540i with m package. If you go ask for Jaime he’s the guy to work with and highly recommend this dealer, they’ll do everything and anything to get you in the car you want wether you have good or soso credit.
What a hassle free experience! Didn’t take all day and wasn’t a drawn out experience. Jamie was such an excellent sales person. He listened and understood what I wanted and made a fantastic deal happen for me. Very attentive. I’m beyond excited about my new BMW! I definitely would recommend this place to anyone. They are beyond awesome! Also big shout out to Andre who helped get the ball rolling. Thanks a lot guys and I most definitely will be seeing you again in the future! ♥️
I had an amazing experience with Greg! I am a recent college graduate and was looking for a Mercedes Benz C300. I found their page on Instagram and direct messaged them. After a few minutes, I was greeted by Greg who sent me various pictures of C300s they had in stock. He ended up finding me a C300 with the AMG Sports Package, Red interior. I was so excited and fell in love with the car after test driving. There was a slight issue with the sensors of the car, the dealership fixed it and sent it over to Mercedes. Great service! I purchased my car same day and I am so in love with my baby. Only one minor issue is after signing the papers I realized the car was RWD which I wasn’t looking for. That served as a little disappointment but this fully loaded bad boy makes up for it. Just be sure with what you’re getting, that’s all.10/10 I would definitely recommend!!
Naishley helped me with my new car and I couldnt be more satisfied. She made sure all my needs were taken care of. Def worth earning my business and I will refer all my friends and family to come down to auto gallery and let Naishley do her thing. Best in the car business!!
Great customer service. People in Freeport said I needed $11000 down to get approved. Josh, Jaime and Eric got me approved with only $5000 down.Jaime is the best super patient guy didn’t mind me taking 5 test drives and helped me get into my s450. Anyone who needs a luxury car must go see Jaime.
Salesmen at this dealership (Auto Gallery Imports) are very respectful, friendly and professional.Special thank you to Mike Haim, who picks me at the train station and helps me test drive the car.I have no hesitation to refer family members, friends and other customers to the Auto Gallery Imports, Westbury NY.
Arrived at the dealership a little apprehensive about whether or not I’d be able to actually leave with a vehicle. I met Mike who took his time with me and explained each available option. I was able to leave with a Mercedes-Benz c300 that I fell in love with. Mike is very knowledgable in his craft. His professional demeanor and helpful nature made my visit to Auto Gallery a breeze. My customer service experience with Mike exceeded my expectations. I highly recommend anyone that is on the market for a vehicle to come here and ask for him.
This place is amazing. I came across this dealer through Instagram and never have I thought I would be walking out with a BMW M550i a few days later. I Spoke with Mike Haim he was the master behind everything he sent me paper work to fill out before I even got there to not have to spend time at the dealer, got me pre approved before I even arrived at the dealer, got me car insurance and much more. If you are looking for a dealership that takes care of you like family come see Mike!
Very good car buying experience. They were professional and followed all CDC guidelines for showing the car and also for test drive also was very upfront about the pricing no pressure. Will was very professional and helped me get the car that i was looking for. Called me a week after buying to check to make sure everything is going on well. Highly recommended for anyone buying a user car.
NaishleyI really appreciate your outstanding customer service! Everything was simple, short and perfectly explained. It was a really great experience and a wonderful dealership environment. You really answered all of my questions with perfect knowledge and no hesitation. Thanks again!
I literally cannot say enough about this dealership!!! My husband and I have been searching for a new car and we were having so much trouble ! From the minute we walked into Auto Gallery we were provided with 5 Star service!!! We were immediately greeted by JP, our salesman and within hours we were driving our new BMW home!!!! You guys were all so helpful and we are so grateful for your help!! Everyone was so friendly and even though it was freezing outside, JP was out with us searching for the perfect car in the lot!! Steve was also incredibly helpful and they both made the process so smooth and easy!! THANK YOU guys so much! Highly recommended!!
Dealing with Don & the staff at Auto Gallery was Great. Everyone’s friendly, helpful & knowledgeable about the cars & what they are doing. Don was Great! From the minute we walked in the door he was very straight forward & honest about everything. At no time was he trying to be persuasive in any way. We spoke about what we were there to do & he made it sure we left with a vehicle that we were Happy with. I would definitely recommend everyone to go see Don at Auto Gallery for your next car. Thank you Don & the staff at Auto Gallery for making this experience so pleasurable!!!
My experience with Will at Ny Auto Gallery was purely amazing. I had no stress during this car buying process and, he effortlessly figured out every step of the way for me as they got me in my Mercedes benz E-300 that I adore. The staff at NY Auto Gallery are great characters as well which all around is comforting. I recommend anyone Interested I’m buying a vehicle to come here , not only will you be satisfied with customer service , but they only will sell you quality; which is relieving. Thank you guys for all your help and keep doing what you do best !
Mike was very helpful in finding a car that for our needs. He was willing to work with us on the price of the vehicle and reaching a deal we were all happy with. Unlike other places we’ve been to that have been really shady in pricing and hidden fees, the purchase process was seamless and straightforward. Also a few dings on the car that we purchased were repaired by mikes team professionally and promptly. Will be coming back!
Auto Gallery is the best dealership and Brandom Duncan was the most helpful salesman Ive ever dealt with. He answered all my questions with out hesitation and did everything he could to get me into the car I wanted. He was so professional and his customer service skills were amazing. Josh the finance manager was amazing as well he took such good care of me! I recommend Every one to go see him . Thanks Brandon and Josh for making my experience at the gallery amazing!
Awesome service over here! Walked in looking for an S-Class and met Brandon. He helped me find the right car and Eric and Steve helped on the finance side. On top of a that Jaime helped me get both my rental and new S-Class home so I didn’t have to make and extra trip. Complete team effort in making sure I was happy. I will coming back and bringing my family for the same great service
Mike and Steve helped me make my dream car a reality. They were very friendly and open and I ended up getting a car i wasnt even thinking i would get! They were up front about the problems on the cars and were willing to answer all of our questions. Couldnt be happier with my new 2018 Jeep Wrangler!!
Called Auto Gallery and the great service started fromThe receptionist who I set the appointment with. I came in and dealt with Mike who was very honest and took the time to get me all the info I needed. Went over the car in detail. He gave me his cell# in case I had any questions. I got a 2019 Dodge Durango RT. They gave it to me like it came straight from the factory. Awesome experience. Definitely will do business with again.
This is my 4th car and HONESTLY the best buying experience that I’ve ever had!! Jaime is the BEST sales person ever! He is patient, really gets to know and understand his customers’ desires and presences, and matches you with the perfect car! Jaime takes you through the process with great comfort regardless of your credit or income! Most importantly he made me feel like FAMILY!!!...and even called to check up on how I was going with the car! I would recommend Jaime and Auto Gallery Imports to anyone!
That the worst experience ever. You agree to the price and after manager come to you with higher price. They showing the price before interest. I owerpaid around 6k. And I dont know if Ill get that extended warranty which they suppost to sent me at mail. Total Scam!!! Ill never buy the car from the dealers!!! I hope this review gonna save somebody. Also thay writing review using your email adress that because reviews so hight!!!!
Man ! Where do I start ? .. Auto Gallery Imports is the best experience I ever had at a car dealership. All their vehicles are beautiful & luxurious. Their hospitality is amazing . But, I have to take a moment and commend the salesman who assisted me with my buy. Although all the sales people there were great , But “Don” is definitely the man to see. He got the job done , he made the impossible to possible. He gave me his word on that. Also, the Financial manager Josh who not only was patient but was persistent. He also gave me great advice in repairing my credit and making it proficient ! I am definitely referring this place to my close ones and to ALL !!
I will not recommend this dealership to anyone. I bought a car last month & had 2 issues with it so far in less than 1 month. Their customer service is horrible. No matter how many times I called here & left voicemails, I didn’t receive a phone call. It was not until I went in person for them to finally address the issue and it still could not be fixed. The first time they took my car, the service manager told me it would take 1-2 days to fix a service light & a broken touch pad in the car. For some reason this ended up taking a full week and when I got my car back, guess what? The service light was still on. The 2nd time I took it to them, I told them the car is shaking when I drive & then I found out two of my rims are bent. I haven’t even had the opportunity to enjoy this car since I bought it. All this dealership gave me was stress with their unsupportive staff and out of pocket expenses.
I just bought a range rover in January of this year and love it but it was v6hsc Have been following auto gallery imports and they have all the cars that I ever wanted but they have the range rover sport super charged vi in white in red that I wanted. I came in on Friday and felt with Sergio. Sergio is truly a man of his word He told me he would get me the best possible deal and he did. he was the first salesman that actually told me everything up front and how it is The only promise he made me was he would get me the best deal and he kept his word. Thank you auto gallery imports Steve, Josh and especially Sergio
I bought a car from Naishley and she helped me go through all my options, finance options and she asked me everything I would need the car for and what I liked and was super friendly- which made me want the car even more! She really helped me find my dream car and I love it so much. I would 10/10 recommend my friends and family and anyone else whose reading this to go see Naishley :)
Jaime is so quick, and was so eager to attend to my every need. He knows what he’s talking about & most of all he does it from the kindness of his heart. You don’t see that too often these days. Would highly recommend if you’re looking for a honest deal and honest feedback.
I would never recommend anyone to this NY Westbury. My Sales rep was Naishley who needs more training in conveying the correct information to her customers and not only care about making the sales. In the process of purchasing a car there I was told if I recommended another person I would received a $500 referral fee. It so happens that my nephew was in the market looking for his first car and I brought him to her. After 3 mths of completing the transactions Ive yet to received any check. I reached out to her numerous times and all I got were excuses/stories as to why I havent got the check to the point I knew she was lying. I then reached to the office and was told by Josh that she didnt make any notes in the system for the issuance of a $500 referral check and all he can do now was $250 instead of $500 which in fact is outside there companys policy that states $500. To date Im yet to receive a check and for this bad business practice I would never recommend anyone to this dealership.
This is my second transaction with Mike Haim and Auto Gallery Imports & I couldnt be happier. Mike is extremely knowledgeable and professional , he genuinely cares about his costumers, his reputation and the reputation of his company. Thanks, Mike! You have gained, not just another costumer, but a friend as well. I will be sending my friends and family your way. Thank you and Steve for such top notch service!-Lex
I started my journey with Auto Gallery Exports in September 2018, I was approved by a bank for financing and I was offered a great interest rate but because Auto Gallery purchased bad cars the vehicle I got approved for disappeared. I was given a million stories as to what really happened to the car. The following month of Octoberthe car I purchased had arrived on the truck. I had to reapply for financing now for this other vehicle. The application had expired, I was furious because I was approved but the interest rate was higher then it was from when I first applied. I spent a whole month going back and forth with the people at this dealership. If you dont know anything about buying a car do not go to Auto Gallery Exports by yourself. You will get finessed by the office manager, He will sell you a dream if he could. I purchased a car from here and it was the worst experience EVER. They gave me such a run around, with lies and they play phone tag. Its like a game of good cop, bad cop. I had sat with JOSH and was given a monthly paymentquote, When I came back the next day he raised the monthly payment we had agreed on. I refused to move forward with the purchase until it was adjusted. I was promised a second key by SAM back in October, it is now November and I havent received a second key. I had asked SAM to put it in writing but he laughed and brushed my request off. Promises were made to me left and right and no one kept their word. If I didnt know much about cars & dealerships they wouldve fully taken advantage, which they tried to. The receptionists will tell you theyre busy but wont know your parked outside watching them do absolutely nothing. Dont get me started about the referrals, They promise to pay the person who refers you to their establishment if you purchase a car. They are now giving my friend the run around about the referral money. This dealership is built on lies, they dont like to spend money but they will hustle you and con you to spend yours. Yes you will get a beautiful car but your Going to Go through HELL to Get IT! Brian is straight forward and on top of things, hes the only reason I kept my cool and purchased my car there.
I went here to look for my birthday car and I couldn’t have been more pleased with the exceptional customer service I received ! I worked with sales rep Don and he was so knowledgeable and patient with me as indecisive as I was, he never got irritated, or gave me inclination he was annoyed with me and more importantly it didn’t feel like he was trying to push a car on me ! He really was genuine and made sure I was happy with what car I would be walking away with within my budget. He explained to me in detail the benefit is of each car I was interested in and the end result was me walking away more than happy ! I never had an experience like this before wish I can rate 10 stars
For my first review, i have to say this place was astonishing. Upon meeting Dan i was greeted with excellence and professionalism. Not only did the sales representative look the part he acted the part. Also not only was the customer service astounding but he was straight forward and honest. The staff was a pleasure to meet, and the atmosphere was cool and professional. It was a experience to remember if your in the market for mid-high end cars. Not only was it fun but it took my appreciation for owning a car to a whole other level. Thank-you Dan, and Auto Gallery Imports, would definitely recommend to pass around the name.
For the first time I found a dealership with a salesman who wasnt evasive yet honest and supportive. I walked into Auto Gallery dealership and in that same day I walked out with a brand new 2018 White Jeep Wrangler Sport S with an unlimited package deal thanks to Don, the salesman. He made sure that I got the most affordable car while still getting my dream car.
I would highly recommend buying a car from Auto Gallery Imports . For a long time I have been trying to purchase my own car and Will made it easy and possible . Not only did Will make it simple and a stress relief , but I ended up walking out the dealership with my dream car . Very professional , Patient , Kind , Understanding . So thankful I had the opportunity to have Will as a sales rep . Ask for Will , You won’t regret it !
Jaime Miranda, is the man hands down! He was able to get me approved & not only that in the vehicle I had my eyes set on. He was professional, warm welcoming, friendly, & very diligent about his work ethics. Best yet, I did not even need someone to co-sign for me, I was able to get the vehicle I wanted w/ out putting someone’s else’s credit in the way. I will definitely return back, for my NEXT vehicle I purchase. He made me leave happy & satisfied w/ his efficient results!!! Needless to say, I will definitely recommend people to this dealership.
I went to auto Gallery after doing extensive research on the car I wanted and the price I wanted to pay. When I got there I worked with Eli. He was patient and polite, he showed me several cars that fit the description and price range for what I was looking for. We test drove for cars, one of which was a show room car. He had no problem moving three cars at the way and taking the car out of the show room so I could drive it. It ultimately ended up being the one I purchased.I read mixed reviews about the auto gallery on the Internet. Some were very good somewhere very bad. Personally I had a positive experience. I was firm about what I wanted and what I wanted to pay. At the end of the day I walked away with a price that was in alignment with what I was willing to pay. Financing was done through Bethpage Federal credit Union with the 2% interest-rate and no prepayment penalties on the loan.I would buy another car from here in the future.
Bought a 2011 BMW 335i convertible from Prestige about a month ago. I couldnt be happier. Everything was so quick and easy. This was hands-down the best automotive buying experience Ive ever had. My sales associate, Nathan, was extremely helpful. He was very respectful and courteous. Got me the deal I wanted and a fair value for my trade-in. I would not hesitate to recommend and/or purchase from again.
Last weekend was our first used car purchase experience. These guys were honest, professional, courteous and not pushy - the opposite of what I was expecting. JP who helped us was a doll and is helping us with small questions we have even after we finished the purchase. They also have a very nice high end car selection. If you are in the market for a used or gently used car I would definitely recommend a visit.
This place is Great! I only leave reviews when I go somewhere and it’s very bad or very good and I’m so glad I came to this dealership. I worked with Lee and she was great if I can give more than 5 stars I would! She made it work out for me and I drove away in the car I wanted.
I highly recommend Auto Gallery Imports when it is time to buy your next car. Ask for Michael Haim when you go there. He walked me through the process no head aches, straight forward negotiations and pricing. That is why I chose to buy through them. All the other car dealerships I went to, as soon as I said I was not financing though them the price on line went up 18-20%. When I asked in Auto Gallery if did that they said no why would we. Great cars, great customer service ask for Michael Haim when you get there.
I came into Auto Gallery with intentions to just look around, not sure if i wanted to really buy a car but ended up leaving with one thanks to Brandon. He was awesome & made me feel comfortable with giving him business. Such a great guy and i highly recommend seeing him if you are planning on visiting Auto Gallery! Thanks again Brandon!
Just purchased a BMW 750 Li from this place and I must admit I am super excited about the car.The salesperson Mike was wonderful to work with , he made the car buying experience very easy and pleasant . He was very attentive to detail , didnt pressure me into anything also wasnt your regular car buying experience . I will most definitely recommend Mike to anyone who wants a straight forward no hassle sales person.I will also say I was a bit skeptical after reading some of the reviews about the finance manager Sam. I was very surprised he was nothing like described in the reviews . He explained everything single detail in the contract to me, and everything was in perfect order I didnt feel like I was signing my life away for a car lol. They even stood opened till midnight to make sure everything went through smoothly and I left with the car. Gotta love these guys ! This is the place to come if you are looking for a nice car and a good deal.Thank You Mike , Sam and Steve.
My husband had came across Auto gallery website and we called and scheduled an appt to come in. We met with the sales person Don. He was awesome throughout the entire process. He let us test drive several cars, he was patient with us as we went back and forth on the car we wanted. Above all he was honest and realistic on what he would be able to do for me. He got me APPROVED.... I will be referring my family & friends and I will definitely be back when we are ready to upgrade. Thank you so much Don.
Auto Gallery is by far the best dealership that I’ve ever personally dealt with. I used to hate going to dealerships until i came here and got treated like i was someone special. From the moment i met Brandon i felt like i was in good hands and I wasn’t wrong at all. He made sure i got the best deal in my price range. Thanks Auto Galley for getting me into my car which i love thus far and special thanks to Brandon for all your patience and help. I’ll be back for my next 10 cars lol
This dealership hands down is amazing! They actually care and work their fingers to the bone to help! Staff is incredibly friendly its a great environment and very comfortable! I had the pleasure of working with mike and Jamie and these two went above and beyond for me! If I could I’d give this dealership a 10! Thanks for everything guys!
If ever in need of superb, excellent and attentive service Sergio is the man to go to. Super helpful, listens to all of your wants and needs. You can tell he loves what he does. He takes his time to get you into the best car depending on your desires and not only that but he works with your pocket as well. Never had I ever met a product specialist that actually tries to make a connection with his customers like Sergio does. If you go into auto gallery import make sure to ask for him. One of the best. You wont go wrong. 😁
The selection of cars was very good and the service provided by Mike Haim was even better. After wasting countless hours and days with other dealers and only getting lies and Fine print it was so refreshing to deal with Mike and his team from porters to finance.I was able to walk in and drive out with a car within 2 hours.Well done - you have a client for life!
Lady told us they had the specific car we wanted on the lot so we made an appointment with her and drove an hour and half to see this car. when we got there, it took the lady at least 10 minutes to get the keys to the car and she kept walking from door to door talking with other employees. so from the start we were suspicious. then the lady told us they took the car for an oil change and it would be back on thursday but they had a black one instead. we specifically wanted to get the white one and they didn’t bother to mention they won’t have it till thursday. complete waste of time and gas for us, not a good experience at all. Don’t like being lied to, very irresponsible and unprofessional.
Thank you Naishley for my brand new Dodge Durango. They did everything from Naishley to the great finance team Josh, Steve gave me the best deal i could find cheapest price in the market amazing service. will be getting all my cars from Auto Gallery Imports check them out.
I went in to trade my 2015 Land Rover Range Rover sport and was able to obtain the 2017 Mercedes Benz GLE 350. I had my eyes on a wrangler but Given the honesty about the value of my current vehicle not matching up it wasn’t going to be a fit for me . I was then content with this car . Xhana made sure I got the lowest rate possible for the refinance. Eric was a great help in securing my satisfaction by providing his assistance each step of the way . Steve was very patient while explaining what each form I was signing meant and the the details of the loan as well . Now I’m happier with a new car with lower mileage . They even made my life easier to return the old plates for me . I must say this place has done a 360 since my original purchase . Thank you all again 😊
My cousin just bought a car there and told me to check them out because I was also in the market for a car. He told me to ask for Kevin but the day I went there he wasnt there so Josh ended up helping me. Josh was a really cool, down to earth guy. I told him I preferred a BMW over Mercedes so he showed me what they had in their inventory. It was a little hard because they have a larger Mercedes stock than BMW but we found one that I was interested in. White 535 with a black interior design...looks beautiful. Anyway so we signed the paperwork and I was out of there in a little over 2 hours. Got a great price for the car...nice low monthly payment and great customer service. Glad my cousin recommended them and I decided to check them out. I would recommend them to anybody else looking for a nice little luxury car!!
I had a great experience at auto gallery! I bought a c 300 that Ive been saving up for. Nathan was very funny and I felt like I could honestly trust him. I got a great interest rate! My car is gorgeous and I couldnt be happier with my experience at auto gallery, absolutely buying my next car here.
Im the finance manager of another dealership and I truthfully intended on coming here to test drive a car I was considering purchasing through the auction. Brian Sanchez was such a good and honest salesman that I decided I wanted to give this dealership my business. He kept his word and followed through on everything. Steve in Finance was great too. I am full blown obsessed with my car and I have no regrets. As long as you do your research prior to coming, youll see that even with their fees youre still getting a deal below retail market value. Thanks again Brian.
Auto Gallery Imports has an amazing team. I was being helped by Jimmy. He picked out alot of cars for us to kind of get an idea of what was in our price point. I didnt have good credit so i couldnt get an amazing car to start off. I picked out a gorgeous 328i with M sport and acouple other options. The financing process was very easy did have a little wait but wasnt a problem for me. Josh was very professional and didnt beat around the bush. 5/5 for how the process went with these guys. Excited to try out there referral program and make some side money.
For the first time in my life, i had an incredibly pleasant experience in buying my Bmw from Auto Gallery Imports. My salesman Brandon Duncan was extremly nice and a totally pleasant to work with. No pressure . No bait and switch. The cars are extremely nice and in excellent condition. The manager gave me a great deal. The car was detailed to make it look new. I highly recommended buying from here.
Prestige auto gallery is a great place for quality cars, price worthy, and most definitely worth the time!The sales guys know what theyre doing! We felt welcomed and the experience was AWESOME! First time buyers are WELCOMED here for sure! They do everything it takes to provide the best service and the best deals! The BEST way to purchase a car is to make sure you know what its worth. Reliability, maintenance, and all of that is important as well. Make sure you do your research on what you are specifically looking for before you purchase a car! Common sense! Dont be afraid to ask questions and thats what we did. We didnt just test drive the car we bought but we also looked under the hood and did an inspection. Never hesitate to ask questions about a car fax report, past owners, etc.Thats always important! Look for Kevin and Steve ! Kevin is an outstanding salesman, he will DO anything it takes for you to get the car you are looking for and a DEAL!
Wow didn’t expect to get into my dream car I had help from Jaime the sales rep he was able to get me an affordable price. I went from dealers to dealers and no one was able to help me they kept sending me away or I had to put more money down then what I had. Best place
I had an excellent experience at this dealership; their whole team is very helpful. From walking in to exiting with your new car. The person showing me around was named Brandon and he didnt push any car on me and anything I wanted to know about a car he told me no problem. Seriously this place is just amazing I recommend going here.
Great customer service from Auto Gallery imports. Lele was so helpful and patient! She answered all my questions and made the process so seamless and easy. I was very pleased with the help i received, i recommend Lele she provided me with great information and deals. Thanks Lele and the entire auto gallery!
Mike from the car dealership auto Gallery imports was awesome he took great care of me and I had no problems everything you have done made my experience easy quick and wonderful I totally enjoyed the time I spent with him and I would recommend him to my friends my family and everyone
Naishley was really great. she made the process really easy I wouldn’t want it no other way she was persistent. This dealership is the best place I’ve been so far. the managers go above and beyond to make it happen for the customer. 5 star service from now on all of my cars I’ll get from Naishley at Auto Gallery imports. Thank you again.
Auto gallery imports of Westbury was a great experience....my husband and I are extremely happy for mike being a man of his word due to the fact that another car dealership sold the car we wanted in front of our face. Mike kept everything upfront especially finding the same car and better.Special thanks to josh (with the funny hair) lolWho’s the finance guy and made sure we got a great deal!!!!!
Of course we were skeptical upon arriving and seeing the sign stating: Bad Credit, No Credit, No Problem. Our skepticism dissipated shortly after meeting Don. We have been through the the car buying process many times over the last 5 years and DREAD the process each and every time. This just felt different. He wasnt pushy and all the cars were clean and authenticated thru CarFax. . I emphatically recommend this dealership for their ultra-clean vehicles and professional & friendly sales team. Thank you very much Don! You and Auto Gallery sports have made two more customers for life.
I just purchased my BMW 650i from Brandon at Auto Gallery Imports. Customer service at auto Gallery imports was nothing short of exceptional. With the help of Eric and Brandon I was able to finally buy my dream car. Thank you so much for making this a great and pleasant experience For me and my family. I strongly recommend anyone looking for a luxury vehicle to visit this dealership. Thank you guys !!!!!!
Total reviews rating 4.3
199 Reviews for Auto Gallery Imports 2023:
Review №1
2022-01-29It was a good experience until I left the lot. They sold me the car knowing that the gas piece was broken and they glued it back on like nothing was wrong. Then two weeks later my battery light came on entailing I needed a new battery. They fixed both issues finally but it’s crazy what they would do for a sale. Also be careful they give you prices without interest and it’s a whole different ball game when you sit down with the finance person. The sales person never told me the car had an accident and I had to ask for the car fax after the process was already done. SMH
Review №2
2022-02-06Jaime was our sales person and he was great. Told him what my mom was looking for Mercedez and he delivered. Fast and courtesy. And great deal. 100% happy with the services.
Review №3
2022-04-14I wanted to take a moment to shout out Greg on my purchase of a 2018 bmw M4. He did a great job with the whole process and was willing to work with me as far as the trade in and any other questions I had Pertaining to the car. I would definitely recommend working with him. So if you are in the market for a used car check out auto gallery imports.
Review №4
2022-04-21This was my first time purchasing a car fully in my name & Jaime made my experience great! Upon arrival with no appointment I got right in the car I saw online & test drove it. He was quick with everything, personable & overall great. He really worked with me. The same day I drove out with my challenger. I will definitely be back when I purchase my next car. They have a great line up too.
Review №5
2021-08-06Ive been to so many dealers trying to find something perfect for me despite my past records with cars. And some way some how Jaime helped me find my dream car with and amazing deal. I couldn’t be any more happier and i am definitely looking forward on purchasing all my future cars with him. Thanks again and i will highly recommend you guys to all my family member 😊
Review №6
2022-04-11Naishley was super helpful and straightforward all through the process of buying a car. Great experience! Thanks to the financing team Eric and josh did wonders with my numbers! Happy to be a part of the auto gallery family!
Review №7
2021-08-06Came to buy my BMW and drove it out the same day! I had the pleasure of being helped by Mike Haim, he was very kind and helpful beyond belief. I most certainly recommend any one to come here for a nice pleasant clean experience when buying a car! THANK YOU MIKE!
Review №8
2022-05-14After visiting countless amounts of dealerships around Queens & Long Island who force upon a “certified warranty” we have finally found the one outlier. They have a Great selection, great prices and an even better salesman in Jamie. Jamie was super helpful in the whole process and went above and beyond to make sure we get our new Alfa Romeo Guilia out the dealership on the same day within hours from first seeing it. From handling the labor of insurance customer service to getting us insured with all the necessary paperwork and information to showing a great car… Jamie is the salesman you want to ask for when visiting this dealership.
Review №9
2022-05-23Came all the way from Oregon Naishley and Steve did not disappoint really happy for my new Range Rover velar best in the game!!
Review №10
2021-09-20Thank you Greg for working with me and shout out to Auto Gallery for hooking me up with this amazing car, much love to this place. WAS A GREAT EXPERIENCE ❤️