Kerbside pickup
Yes
Advance Auto Parts in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 718-498-1623
Site: https://stores.advanceautoparts....
Site: https://stores.advanceautoparts....
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:9AM–8PM
Advance Auto Parts in other cities:
Comments (198)
Came here with my dad recently to buy an oil gasket. We were given the part, and paid for it. We opened the box right there and realized it was the wrong part we were given. We were told no exchanges or refunds. They were horrible, customer service was terrible. Gave us no explanations. Apparently the reasoning was because the part was ordered from another store, as if we knew that. Been here multiple times in the past, and its just a terrible staff, with horrible customer service. Dont come here.
Great customer service always on point 100%
Don’t go to this place, drive few more minutes and find a place that appreciate your business. I walk in here several time and the employees are mad at the world. I try to pay and no come here sir, no hi, not a Thank. Us like they doing you a favor.
I came to this place to avoid the things I dont like about AutoZone.....Now it seems they are aspiring to be just like them. Customer service is the key, but they really need to invest in self checkout....... They would increase their sales so much more with it.
Great location, very good customer service, competitive prices. They stocked all the items that I needed.
They were very nice and worked quickly and efficiently. A friendly neighborhood atmosphere. I would definitely go again.
The guys here are a combination of dynamic and fascinating peopleGreat work guys
I came in to charge my car battery yesterday (it was very cold out!). The employee that helped me was kind and patient, he came outside and did all the work without me having to come out of pocket. He recommended me get a new battery bc I still needed a boost after 30mins of charging the battery. After 2 different boosters not working, he ended up getting his personal booster to start up my car. Talk about going above and beyond! I ended up getting a new battery and not having to do any of the work.Thank you for having this service available. And HUGE SHOUT OUT TO EFREM, for providing exceptional customer service! I really appreciate you! Two other employees interacted with me and they were great! (I’ll get their names next time)That’s how you keep loyal people coming back and spreading the Great experience to countless others.
This is not a advanced auto zone as advertised they don’t install batteries went to 3 different of them in queens and they had no one to do installation false advertising you think!!!!!!
They want to charge over $500 for battery booster, it can be bought on Amazon for much less .. Buy your parts online.
Its a good place to look for spare parts, and all the secondary stuff one might need for car care, and engine care. I would put them slightly better than UtoZone in terms of price. And way better than Pep Boys, in terms of pricing & customer service.
I had a great experience at this store!! Very professional!! I want to thank all the employees for such great service. Would highly recommend them. Thankyou soo much!!
Very helpful and funny guys n gals work here. It seems like they would go out of their way just to have you walk out the store with a great big smile on your face. If you are facing a problem that they are not able to help with, they will def point you in the right direction,even if its a competing store. Really enjoyed my experience there!
Store closes at “10”, I get there at 950 (yes I know that’s very close to the tome they close ) but the door was locked. I knocked as the associate walked to the door he said they were closed. I had the empty bottle of what I needed and told him “I want to buy this and nothing else.” But he told me I couldn’t get it because all the registers was keyed out.So my real question is, what time do they close?I work retail too and understand that people may want to go home but that’s not how you conduct business.
They knew what that were doing.
Great service from the team over here. And always willing to help when figuring out what you need
Today i was there, i was 3 staff and im the onli customer, they take a lott time to help me not ones pay attencion i had to ask if some can help me, very un profetional. i field desapointed, i dont recomend thath place.
There great with there customers service very responsive
The service was good, helpful staff. My issue is with the in-store pricing in contrast to online dramatically different.. in-store be prepared to pay $6-$20 dollar difference. I suggest that you order on line take advantage of the coupons.
The experience was extremely positive. Twice in different occasions the same person at the counter was extremely helpful, he even mentioned if I knew were to add the coolant or the oil, good intentions are always welcomed
They had just what I needed and price was fair as well
Convenient because its near my house but prices are higher than auotzone. Expensive place and hardly ever have everything you need. Here drum brakes cost $40 for my car each. In Arch auto parts they cost $16 each.
Compared to the experience that I usually have at AutoZone, I had to rate this place a three star.
Very helpful staff. They helped me allocate a oil filter which most places didnt have.
I bought the front and rear wipers and they installed it. I was pleased with their work
Was out of my 1st item but before I bought the 2nd item the sales person let me know it was on sale. That was cool.
Very friendly and helpful staff. Even though it was the 4th of July.
Worst place ever, i order and pay in full aPart for my car on Tuesday and still today sunday they did not have it!!! Had to take my buisnees else were thanks for nothing.
Regular parts store, dusty...I was the only person online and still waited for 1 of the 3 reps to be available to check if something i needed was in stock. Avg place.
Very helpful people there
Nice store most times have what you need and if they dont they can order it.
I bought 4 cans of rust converter here. It didnt work as described so I tried to return it. They denied the refund and were totally condescending. Theres so many other auto parts store nearby. Avoid this place.
I found what I needed, they usually have what we need, thats the place to go. 👍
Got what I needed and walked out within 2 minutes. Courteous staff.
Great service I really recommend it u guys are doing a great job specialist Raphy the store manager thank u so much for helping me get the right part thank uj so much 👍👍👍👍👍
The technician Akeem C was very nice and informative. He helped me choose the correct wipers for my car.
Usually a wait, staff is a little slow. But not too bad, usually good selection of parts, and waits on orders are short too.
The staff had awesome customer service and was very helpful
They had the hard to get 2008 Chevy Uplander rear windshield wiper.
All I Need!!! Get In The Zone
Always seem a nice visit when I go here. Even the one rep with the mean face is very pleasant.
No help at all they deserve 0 stars if i could give it very poor customer service
Dumb customer service over the phone, they even ended my call. If you don’t have the parts in your inventory zero it out so it doesn’t say pickup in store.
Always check out your parts before leaving. U never know what you might get
A employee Name Dee was able to help me he was super quick and knew his parts.
Quick service with a very friendly and knowledgeable staff.
It was so close to home I had no better choice. but not to knowledgeable about eccentric parts or miscellaneous part.
Very experienced workers with the products in the shop period friendly helpful good atmosphere
The guy that helped me wasnt very good at customer service he was doing the job with no enthusiasm like whatever
Slow lines, I was ignored by attendant even though I was next on line. Hope everyone elses experience was a lot better than mine.
Very knowledgeable Akeem is always on point. Thanks for your help it worked and we on our way to P.A.
Very professional!Nice and Covid19 clean and ready.
Very quick access to car parts that can take days if not weeks to arrive.
Its ADVANCE AUTO Parts for to QUICK FiX ..! Been Coming Here for Yr.Sss GREAT PLACE !! ( Right Off ATLANTiC Ave. Fm: BUSHWICK Ave. BKLYN , N.Y. )
My choice for good quality automotive parts
They were the only ones who not only had what I needed but when I walked in took me to the part.
Employees where great but computer systems sucks very slow took me 35min just to get 2 lug bolts
Ordered parts but after they called telling me it was there they couldnt find it. Had to get refund. Only 2 out of 5 staff members tried to help.
The yound lady behind the register was very helpfull and pleasant to deal with.
Nice and very helpful store staff, good service and cordially
Excellent customer service and the price is very competitive. Thanks to manager Rose
Very nice
Very poor no workers showed up from 7:30 to 11:45
Guys are helpful, and you dont wait on line for a month.
Never have what I want outside of oil & antifreeze/ washer fluid. Staff is nice though.
Nice place to get your parts never have a problem finding your parts at all
Eff..the manager..he was awesome! Thanks so much!
I came here to get a couple of things for my car.
Extremely helpful offering the best info to keep your vechicle running in top shape
Great help the guys are very helpful and courteous. Reasonable price.
The sales person, Jimmy was quick professional and patient with us throughout the whole process.
Horrible customer service I just call about a starter and they got upset because of there warranty and hang up the phone
Long wait, why have only 1 person helping when u have more staff just hanging out.
Sales person, Jimmy was quick professional and patient with us throughout the whole process.
Very helpful sales guys
It a good place to shop at with reasonable prices
Excellent. Largest inventory Advance Auto Parts in Brooklyn. Plenty of parking too.
They staff very incompetent and not very trustworthy Classon Atlantic
They did not assist me with a car alarm battery question. They told me go to your manual.
They have the parts you need without making your wallet bleed
Good for car stuff the staff is always nice 😎👍
Great place to find car parts. Staff is very helpful
Very helpful and curteous customer service representatives
Excellent service, With professional customer service skills.
Poor costumer service,I went twice for a product and dont have it in stock.
Slow ... 3 people behind the counter with a long line & only 1 cashier? Whats that about ?🙄
You cant go wrong...Satisfied Service!
Very good service, & price.
Good place to get your auto 🚗 parts
In and out. Got what I needed. Store looks like they are going out of business. Shelves arent stocked.
Customers are not taking of in an orderly fashion;lack of enthusiasm.not too helpful.
Get what you need for your car and if they dont have they will get it with in 24 hours
Good customer service Reasonable prices
Amazing customer service and friendly
Great customer services
Dingy, dim lighting and a nonchalant attitude by the staff makes this place one to avoid.
My local shop. They always have what I need.
All the car products you need all here if not the will gladly order it ASAP.
The price was too much for 2 12v5watt bulbs for scooter.
Its ok helpful staff
They SUCK BIG TIME.
When I went there They was very helpful
It was heart they found and ordered the part i need
It has a good selection of things for the car.
Good customer service & good discounts
If u have car problems or need something for your car this is the place
They knew what I was asking for, they have a parking lot. Whats not to like.
Nice people but slow ss hell
Good place to get parts.
Decent place
Very helpful and knowledgeable staff
Interesting place completely different compared to Florida
Best alternative to AutoZone good prices
Efrem was fantastic. A great help.
Very helpful , solved my problem. Found what I was looking for.
This one seem to have a okay selection of accessories
Friendly folks, great service
The associate is very knowledgeable and professional
Fair price
VERY GOOD SERVICE!!
Awesome
Helpful and courteous service...
Sold me the wrong light bulb!
Customer service sucks!
Good parts good prices
Excellent service
Very helpful and knowledgeable
Good prompt service
Good customer service.
Bad customer service period!
Good store to shop at
This is my places to buy what I need
Buy online and pickup in store...
Staff is helpful
Very good service
Fast easy service
Excelente staff AND services
Excellent
Great service
Very helpful people
It was great.
Eddie was great help !!!!
They have nothing
Great service!
Very helpful place
Good service
My auto parts store.
GOOD CUSTOMER SERVICE
They have parking
Good
Good service.
Great staff
Find everything you need
Good service
Affordable prices.
AWESOME
Good
Nice staff
Loved it
Ok
Helpful staff.
Great service
Great service
Great service
Good service
Very helpful
Found everything i needed
Nice
It was okay.
Over priced
Good
Got the part that i need it
Decent
Good service
Nice autoparts
Guys are helpful
Friendly staff
Bad experience
👍👍👍👍👍
Genuine parts
This location is closed!!!!!!!!
Convenient
Very good service
I just went to pick up a pack of ups. Good attentions.
I was more than half an hour and they did not understand me because there was very little staff a poor boy for many people the boy very well but the place well does not work a garbage
Very good and where is everyone for your car, but they dont speak Spanish
I went to get a package
Good place I found what I needed for my car
Total reviews rating 4
198 Reviews for Advance Auto Parts 2023:
Review №1
2022-04-16It has all your needs for a vehicle! Pleasant customer service! Price are reasonable. Outside of the store, you have mechanics waiting to put your part on that you just bought! Good customer service dealing with the mechanics outside the store. Enjoy!
Review №2
2022-07-22Went in for a bushing press kit for a control arm, and told me if i needed a caliper presser, made me wait for 20 min just to ignore. Please send employees to school or at least make them learn something about tools
Review №3
2022-07-12Outstanding service as usual. I wish they had more locations. They put Autozone to shame.
Review №4
2022-05-19It was crazy that I couldn’t use my military discount because “homie in the back and he ain’t gon be up here for a while” 🤣🤣Dude in the front was nice tho 💪🏾FKN WINDSHIELD WIPERS B!
Review №5
2022-02-17In todays world with google star ratings. Generated directly from the customers.Store owners and management need to pay close attention, the return policy at the entire advance auto parts stinks. Its easier to do business with stores that treat customers with respect and courtesy, Advance Auto parts need to visit their competitors and upgrade their services.Do not shop there!
Review №6
2022-05-29The male staff are friendly and helpful the women is a lot snippy need customer service training her attitude turned me off
Review №7
2022-07-12I just went to buy engine oil and the filter to change to my Audi so they got what I need it
Review №8
2022-02-25EVERYTHING YOU WANT PLUS MORE
Review №9
2022-03-06Great Place to shop and customer service was good. This is the Place for all your car needs.
Review №10
2021-09-23I came here with a dead battery issue. The service was excellent and friendly. They diagnosed the battery for free and hooked me up with the right battery. Great energy in the store and a good crew, Brian especially. Respect.