Kerbside pickup
Yes
Advance Auto Parts in Ithaca
Categories
Location on the map
Ithaca, Tompkins County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 607-275-3301
Site: https://stores.advanceautoparts....
Site: https://stores.advanceautoparts....
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:9AM–8PM
Advance Auto Parts in other cities:
Comments (85)
Would rate this store negative stars if possible, one of the worst advance autos Ive been to. The staff wasnt knowledgeable and quite indifferent to my needs, when they couldnt help me with my parts they just ignored me and started helping other customers. I will be buying my auto parts somewhere else from now on
Not happy! Went in and some guy was putting stickers on something, he looked at me and said I will be with you in a moment so I wait and wait . I could see the other workers where on the phone helping customers. One of the guys hung up the phone and I walked over to him and I said is that guy a manager? He said yes . I told him that his manager sucks in stead of stopping what he was doing. mind you he was just putting stickers up, and helping me he blew me off. I told his worker that was bull or maybe it had to do with I was a woman in a auto parts store . The worker which his name is Kevin was very nice and apologies . As far as Im concern if some one walks in and your workers are busy, you as a manager should step in and help. You should be showing them what leadership is about. Not give more attention to some stickers.
Competitive prices and easy pickup of online orders. Speedperks rewards for frequent buyers is a nice incentive for $ off of future orders.
Out battery died Memorial Day weekend while on a camping trip. Brian helped us out with a positive attitude and great service. Made an otherwise stressful situation smooth sailing!
Terrible customer service, they dont know anything without a part number, was looking for a selinoid there are not many types they stock wouldnt look with out a part number, thankful Napa and auto zone spent the 2 mins to help me.
Both stores have friendly and knowledgeable staff. Easy in, easy out! They install wiper blades, antifreeze,and a few other quick services for FREE!
I do not like the new store manager, as a women, I felt like a bother when I went in and asked for help. I couldnt tell what light was blown and hold down the break peddle at the same time.
Items not in stock after puchasing online and driving there. Did make effort to get it there a couple of hours later. Three stars for that effort.
Great service. Reasonable prices.
Excellent customer service, good prices, when my part was delayed due to a blizzard down south they updated me on a regular basis on the status of when it will arrive.
The prices are competitive, and staff run the gamut from exceptionally helpful to Im barely making the effort to say canned phrases at you.
Went for battery replacement. Ordered online but pretty prompt staff. Quick change and I was on my way in minutes.
Bill is very helpful, and did a great job helping me get my parts.
Although they had the part I was looking for the employee that helped us was on the ride side, I would have given I higher rating.
Typical auto store, service was good.
I shredded a wiper blade trying to remove it from the frozen windshield. The nice guy at Advanced helped me pick out blades, replaced the damaged blade in freezing cold weather and helped me with a rebate form.
The employee checked our cars check engine codes and jump started it when it wouldnt start. We also like to buy their quality parts on a regular basis.
Man at parts counter was very rude we have a big business account maybe we should try elsewhere
They are so helpful finding the part you want. Their rentals are useful when fixing you car.
Probably wont be returning to this advanced honestly idk if its the location or what but it seems that this place cant get it right with their employees and the conditions of their store
Usually cheaper then auto zone better rewards program and the folks are a joy to work with and are helpful
Not a bad place to go but they dont listen and think they know it all
Way too much stuff that I have no idea if Ill ever need, and nice people to help you find what you DO need.
Always a very helpful staff. Really enjoy going here.
These folks were super helpful in assisting us to select parts
Exactly what you expect from a parts store. A Bit pricey but they can get you what your looking for
They sometimes have what I need and the guys some of them know what theyre doing
Love the place. I cant go in without buying something.
They always have what I need. Employees are helpful and professional.
Alternator replacement was a breeze and they guaranteed the old one i bought there so it was free no questions asked!
Great and assistant was efficient and did great work!
Came in clutch. Thanks guys
The help was great, they tried to help me, but they didnt find the part.
Was super helpful finding what we needed
Have always with out question gotten parts here... Really 30 years!
In & out
Had what i needed. Very helpful staff.
Extra helpful staff and well stocked.
VERY SLOW CHECK OUT! I WAS 1 OF 2 PEOPLE IN LINE; AT LEAST 15 MINUTES WAITING! LAME!
Great people with great knowledge very friendly
Some staff doesnt know what they are doing.
Good prices, pleasant staff.
Very friendly, helped even as store was closing
Right parts, right price, helpful staff.
Rude and unhelpful staff more than once.
Went there to get a turn signal bulb none in stock.
Very nice and helpful staff.
Good help
Gentlemen at the counter tried to help.
Great staff that knew the business
Dont expect to get help if you are a woman.
The customer service leaves me wanting.
Ok if with the rite ppl
Ok prices in a jam
Pleasant and knowledgable staff!
Always helpful
Good place, good prices.
They had the battery I needed.
They ok.
Great customer service
Didnt have what I needed
Good customer service
Parts
Grateful for your Business
Very helpful staff
Good for car parts
Great staff.
The prices are good
Good price
Always helpful
Very convenient
Great
Helpful
Helped alot
More complete auto parts
Total reviews rating 4.1
85 Reviews for Advance Auto Parts 2023:
Review №1
2022-02-25Great staff! Very nice guys! Put my windshield wipers on for me! Will definitely be going there from now on!
Review №2
2022-05-10Just went to the advanced Auto in Ithaca at 380 Elmira road waited a half an hour there to be wait on just to buy oil and a filter
Review №3
2022-04-12Good place to shop for your auto needs
Review №4
2021-03-20Had to get my part from a different store and that came in the next day. The only thing is they didnt call me when the part came in, I had to call them to check. It all worked out though so its all good!
Review №5
2020-04-20Rapid and successful identification of the problem, friendly and professional service, fixed the issue (battery replacement) within the hour, and they also accommodated a last minute add-on request (windshield wiper replacement). All in all, excellent service - thank you guys!
Review №6
2019-01-23Many positive experiences here in the past, and today no exception as they helped me with wiper replacements that a garage said they couldnt perform. Installed the correct new blades politely, pleasantly, and promptly despite obviously being understaffed on a cold day in the freezing rain and sleet.
Review №7
2021-05-27One of the 5 places that didnt know how to identify a brake line for my truck. I asked can ya look it up and they said no. Rude and un unfriendly
Review №8
2019-05-06I went to buy some parts from them and they said theyd hold it for 9 days and if I didnt come back theyd sell it to someone else and I wouldnt get charged. Well I didnt come back and they charged me the $90 for the parts and caused a chain reaction putting my bank balance in the negatives. They took the parts and then used my credit card number to pay for it for themselves
Review №9
2022-05-23Good prices and service
Review №10
2016-10-04The young lady today was a great help!Had visited Auto Zone for a brake light and they said they didnt have it, not questioning my impreza type. Said it was an led bulb.I visited your store, and the sales person asked for my VIN to be sure. Even took time to look at my vehicle. They had the bulb. And it wasnt an led one!