Auto Sound Security & Tint in Rosedale
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Rosedale, Queens County, New York, US
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Site: http://www.autosoundnyc.com/
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–7PM
- Sunday:Closed
Great customer service along with quality performance on tint work and speaker sound for your vehicle. They make tedious work look like a walk in the park. Highly recommend this spot for anyone who wants quality work. Came in for tint work and HID lights, gave me a beautiful price for the whole job. Area is right near zesty restaurants
I went here two years ago to get tints for my windows price was good had no problems. I got a new car and went there again, everything seems fine the price went up but then it was two years later. Since I was a repeat customer I got a discount. Ive referred a few friends and they have no problems either.
Garbage isn’t even the word. If I could rate 0 stars I definitely would. Got tints here for all 4 windows and my rear windshield. The manager lies about when your tints will be started or completed, just for the job to be of the worst quality possible. I wish I could post pictures of the amount of air bubbles i have in every single window. 90% of these reviews are most definitely fake if you have a option don’t go here if you don’t have a option you’re better of not getting anything done until you do have better options. Worst tint Job I’ve ever seen in my life.
Went there to do my tint was peeled and add a subwoofer. All my warning lights came on after installing. Went back the dude had me running around. He send me to another dude to fix the lights it never worked. I went back to him and he Told me to wait two days to see if it’s going to go away. I told the dude just take out that box they put in. He said the guy spent 7 hours to do it. He is watching at the labor he isn’t looking at how much Maserati is going to charge me to rectify it. When that other dude was there everything was good I don’t know who this new dude is. He just seem to go around edges . I will not recommend or go back to this place. I was a loyal customer for years but I can’t with this new dude they have there
I went here about two years ago and did my tints. Price seemed fair and they had a variety of brands. Went back again to have them install an alarm, again price seemed fair and work was good. Bought a new car and decided to use them again for tints. I call and guy tells me to come in and since Im a repeat customer Ill get a good price. Yeah that good price was more than I paid the first time for SunTek tints vs being quoted for regular tints. I dont think its the same person I called and spoke with and the person that quoted me when I got there. The guy I typical work with is on the shorter side where as this guy was way taller. Its bad business to have someone drive to the other side of town only to be told utter nonsense when they arrive. Dont try to hustle me because Im a female. The going rate isnt $300 for damn tints. 😒😒
If I could give ZERO stars or Negative stars I would.DO NOT USE OR BUY ANYTHING DEALING WITH SECURITY CAMERAS FROM THIS PLACE FOR YOUR CAR.They LIED about their ability to install a 360 security camera that I purchased. Then sold me a piece of garbage called Momento that was substandard to the item I purchased that they lied and told me they could install. They even had me go and buy additional equipment under the pretense that they could and would install with no problems. The day of installation came and they gave me nothing but excuses after excuses. Then went on to tell me their product Momento is superior to the one I have. Told me their product does things that it does not do, which I found out after they installed. Installation was completed in the afternoon and I returned at 9am the following morning with complaints. The person in charge named Q essentially told me too bad, I am stuck with it.I told him to remove it from my vehicle because it does not do what he promised it would, he said no.They did not respond to the BBB regarding the complaint nor Consumer Affairs.They scammed me out of $400 and I am stuck with a camera in my car that does do anything but record when it feels like and I have things happen to my car that wasnt captured. If I want to review Momento footage I have to view over 100 clips to TRY and find the one that shows when my car was damaged. DO NOT BUY ANY CAR VIDEO SECURITY FROM THEM ESPECIALLY MOMENTO.IT IS GARBAGE 🗑!!!They took advantage of me because I am a woman and not familiar with these things.
I had my tints done here a few months back, for some reason the tints of the front windows started to come apart. I passed by this location which is where I had my tints done, a guy named Q told me there are a lot of cars ahead of me that it would be about two hours before I would be seen. I couldnt wait so I told him Ill return a week later and to pencil me in for 9 am. He said no problem. I get there a week later, Q says theres a bunch of cars ahead of me. All ready Im annoyed because he never put me down for early morning service, but I decided to wait considering I needed this fixed. About 45 minutes of waiting, he tells me to hit up another location he has. That theyll take me in about 30 minutes. I get there and they do fix both windows. This place would be great and get a better reviews if they were more organized. A calendar would do wonders.
Awesome place to go to get work done to your car. I always have Mark or Marco working on my car. If you want friendly service and reasonable prices this is he place. Its a small shop but they get the job done. Brought this headunit in that i purchased on Amazon for my 15 Altima. Mark helped me with the wiring as there were certain wires from a Kenwood HeadUnit that I did not know if they could be removed or needed rewiring. Only thing that would be a plus is the entrance. Its on the side of the shop so getting a long vehicle in could be abit tricky. But other than that, customer service is awesome.
It was okay got a android stereo system put in which is touchscreen and got all my windows tinted except the very back windowThey were extremely expensive like for real The amount that they charge is definitely a pocket puncher.I would advise you to purchase your own stereo and items then pay them to put it in for you. I spent 600.00 for the stereo and 400.00 for the tints my bill came out to 1,09600 which I paidwould have been more but I had to remind The sales clerk of what prices he quoted me previously.FYIPleaseCome early because it is always a lot of people thereThe customer service was on point and the guys that worked there were professional.The only real issue I had is when everything was done they forgot to put my emergency break system back into the resting mode so I was driving for a minute on the brakes meant only for hills...they have to always remember to put everything back the way it was when they are done working on anyones car.
They don’t have time sense.2 day before i go there and give advance money for tint work and take time. they said 4 pm and i am there at 3:50 pm and they start work 6 pm. and most importantly they don’t do tints perfectly. just do carelessly and i i show them . they said i am wrong. ver bad service.
Horrible customer service! I literally called for a quote. Whoever answered the phone was horrible. First he had me on hold for awhile. I asked how much for tints. He gave me the numbers and hung up without even me being able to ask any further questions. That’s enough to tell me that I don’t need to be going there for any work.
My rating is based off my experience with one of the employees. I called this place two times and spoke to a gentleman about my issue and what I needed. He said come down, we can check it out. I finally make it out there and pull into the parking lot. The place opened up a little later than 9am and there were already some customers waiting. There was an employee floating around the lot asking what people needed but he and I didnt connect at that time. I called from the lot to make sure they were open and headed in after the guy on the phone gave the ok. I get to the door and the floater asked what I came for and proceeds to tell me its by appointment only, come back Monday because they will be able to take care of me then. 🤔 I will not be driving here on Monday because I work and no. But, why wouldnt the guy on the phone mention that I needed an appointment? So I drive back home and decided to call and schedule an appointment only to be told they dont take appointments 😕 I explain what happened to the guy on the phone and he was confused and I was confused. Because why would this floater guy lie to me about having an appointment? Guy on the phone tells me to come back and as I was about to I thought better of it. The douche bag that lied to me could be the one to end up working on my car and either pad the bill, break something or lie about fixing it. I decided to pass on getting service. Weirdo vibes from that employee are enough to make me post about it and stay away.
Came here to get Apple CarPlay installed in my car. I came on a Saturday and it was really busy. Guy I spoke with was very attentive and helpful. They took a look at the part I needed to install and was told to come back Monday morning when it wasnt busy and gave me a quote of 1.5hrs of work which will cost about $200 give or take. Price seemed fair, customer service great, technicians looked like they knew what they were doing. Perfect. I come back Monday morning. They guy I spoke to was not present so I spoke to another gentleman about my situation. He came back and told me it was going to cost $300 and take 2 hours to complete. Now Im upset that the price jumped up $100 than what I was originally quoted. I dont think an extra 30mins would bump price up that much but Im already here and they said they could take me in. Job took about an hour and half, the technicians did great work but I am still salty about the price being $300. I was hoping this could be a shop I would come to regularly but I will probably go somewhere else. Would have given this shop 5 stars if it wasnt for the miscommunication. Other than that, they do phenomenal work.
Ever since the younger family member took over the business here in Rosedale, seems to be he is extremely over his head. I dropped off my car to be serviced at 2pm. Returned at 5pm thinking I would be done to my surprise it wasnt. At the moment he informed me that I was next I then returned at 7pm to find out my car still wasnt touched, to add Insult to injury theres other vehicles that was being serviced ahead of my car.This is the 3rd straight time I have had issues with this new management!Im all for supporting the local business onwer but they really need to improve there customer service here!
Ever since the younger family member took over the business here in Rosedale, seems to be he is extremely over his head. I dropped off my car to be serviced at 2pm. Returned at 5pm thinking I would be done to my surprise it wasnt. At the moment he informed me that I was next I then returned at 7pm to find out my car still wasnt touched, to add Insult to injury theres other vehicles that was being serviced ahead of my car.This is the 3rd straight time I have had issues with this new management!Im all for supporting the local business onwer but they really need to improve there customer service here!Mind to tell you when they was originally on Jamaica & Van Wyck they was perfect with everything!
Sam, the manager is AWESOME!. He was very accommodating and gave me a great deal on car door speakers (Pioneer), interior led lights (Aura) and even hooked up my foglight wiring when the dealership had no clue how to do it. The technicians there are very competent and efficient. I was out in 3 hours and totally enjoyed my experience. If you want your ride hooked up, I would definitely recommend this place for ANY CAR needs. Couldnt be happier!
Avoid this place for SIDE RUNNING BORD Dont go for any car assercy, please do research before you buying anything frm this shope. Terrible experience for side running board first they charge more then double price. Even the same is available in 251 and they charge 650. But they have not skilled worker for this job after fitted they side running bord my car door not open properly. They have 0 star working. Highly disappointed.
Worst place ever i wanted a real good sound system in my car, and I told the guy what I wanted be he told me what I should get. So I took his advice and get what he told me. The system was good for one day and it stop working. I called then the next day, and the manager try to say that I did something to it. So for a few hours back and forth Conversation. He did not want to fix my system. So I ended up taking it to someone else. PNA Auto on metropolitan ave and he told me they wired the system wrong. So paying $2,500.00 cash they did not help me out. If you really want a good working sound system go to PNA AUTO THEY ARE THE BEST.
I had both my cars alarm systems and auto start installed at Auto Sound and Security Corp. My first time doing business with these guys was about 2 years ago and the products are still at their best like it was install just yesterday. I went in without any knowledge on the best brand of product to use... The guys are helpful, they know their stock inside and out and are as friendly as can be. They will not steer you in the wrong direction when it comes to auto alarm and remote start for my car. They remember your name, they are ridiculously attentive and I always walk away feeling extremely lucky. Plus my job was completed in a neatly and timely manner. It is a great place they really do have almost anything you would need to trick your ride.
DO NOT GO TO THESE GUYS . They will rip you off . Paid 300$ to do tints on my Acura rsx coupe . 2 front windows , 2 small quarter rear windows and back windshield . Went there at 12am , job took them 3 and half hours to do . Morning after tints started peeling on the top corners . Noticed the corners and ends weren’t even cut properly . Worst tint business in queens ...
Ive been here a couple of times with my old car, so when I got a new one I already knew exactly where I was going to get it hooked up! Samy was awesome. He helped me find what I needed right away. I had light installation and my windows tinted. It didnt take too long, and the finished job,...I ABSOLUTELY LOVE IT!!! Yes, another satisfied customer!
I went in for tints, new speakers, and a new radio. The wait was a little long but Im sure its because I went on a Saturday. Overall they did an excellent job!! So very happy with my new sound system :-) definitely will come here and recommend this location to family/friends.
This is in regards to the queens location, I cannot speak for the Brooklyn Shop or for their tint work. I dont like to write bad reviews that affect small business. However this place is bad business when it comes to audio installation and customer service. Be warned most of the good reviews are probably from friends or for the BK shop. I voiced my displeasure with the service and inform Sam the manager in charge I would write a bad review if the situation wasnt rectified . His response was ohh Im scared and he doesnt care about reviews b/c he got his own customers. I have video as proof if owner wants to dispute. I had to bring in another guy to fix the problem they caused and had to front money for that. Now my locks dont work so I have to take it to another shop to get fixed. They had my car for 2 weeks and couldnt fix the problem. Luckily I had another car. Any place that doesnt want to own up with messing up the job is not worth it.
This is the second time Im coming here. First time I did a light shade of tint and then a year later, I came back to darken. Treated with respect, very talkative and friendly staff. Thanks to Sam and Alfred for working with me. Alfred was very fast and competent when it came to the window tinting. Was not sloppy either. Would definitely recommend. I would also advise you to get there before they open so you can be first in line. Can get very busy!
I considered going to this store because of mostly good reviews but what convinced me to go is that they reply to negative reviews to resolve any issue. I had my daughters car stereo upgraded with a receiver that I bought online. This place is busy and I thought I would have to wait for hours but to my surprise, only about an hour. Sam was very helpful and accommodating. Very reasonably priced. They have parking in the back (matters a lot to me). I have no regrets. Thank you Sam!
I have a 2012 Toyota Tundra platinum and these guys here did a fantastic job on it. Their customer service and support is excellent. I will recommend these guys to anybody at anytime. If you need an excellent sound and other car accessories job done on your automobile, this is the right place to come.
Awesome spot, with reliable, and quality service! Came in to get my 4Runner modernized with a new pioneer hud unit. Sam at the spot had my truck fully integrated and working with my factory OEM equipment in 2 hours flat! These guys know what they’re doing. And if you looking for a spot that does pretty much anything for your vehicles audio, appearance, or aesthetic these guys do it! Check em out!
This guys is the best on the market .they did my viper windows tinted for me for a reasonable price. They installed my kicker amplifier and a subwoofer for a reasonable price also. These guys really know what they are doing, no wire hanging and no wires on the floor. These guys are professional .give them a try and trust me you will not regret it.
Had the best experience ever with them , they are very professional and and actually care about their customers . I came here from another shop that was trying to rip me off and I came to stop by here they assisted me and installed my viper smart start and gave me a very good price , I was out with in an hour they are very quick . After the install Sam showed me how to use it and explain everything to me . Im so happy I came here , they even didnt mind tuning my music system.If you go there ask for Sam or shawty
These guys are pros.Very knowledgeable about their products. I had a alarm sensor module added to my existing alarm. It was installed in under an hour. They explained the process every step of the way. The shop is well stocked and very clean. I highly recommend this shop.
Yes this a great shop to get all your installs done, I went in on a Saturday morning at 9.00am as being the third customer to install an alarm and remote start and I was out in a jiffy these guys are quite knowledgeable and confident on their installs, my car was disassembled in no time and they were on their way with the installation.Great installers I would definitely go back, Great job guys!!!!!!!!!!!!!!!!!!!!!!!!!!, Love it, Keep up the Good Work.Thanks.
Dem Cuda do a beta job the place was not open on time for one and they guy didnt fix the car good after he finished installing the radio and speakers plan on going back there but the long wait man cya deal wid it almost the whole day to install a radio and some speakers inna man keyar an man pay how much money all because man a support dem local people ya an di job man nuh 110 percent satisfied
I wish I could give zero stars-Absolutely!! The worse place to take your vehicle for anything to get done. Not only their VERY EXPENSIVE, but dishonest. I take my car to get legal tints, this guy tint the windows and didn’t clean them, leaving nothing but streaks. When I pointed it out to him he started to blame the windows having streaks.Not only that, I told him I needed it fixed and he rip the tints off, and said he’s not doing it. Very unprofessional. Seems has I shouldn’t pointed out is untidy job that he was doing. PLEASE DON’T GO THERE!!!.
BEST PLACE IVE EVER BEEN TO !!!!!The service is beyond amazing!Im never going anywhere else!I’ve spent already $2000 in the last 2 weeks and my car has gotten more compliments in these 2 weeks than I’ve gotten my whole life!Shoutout to Sam, shoutout to the whole crew, excellent work, excellent customer service!If you’re questioning coming here, you havent stepped inside because there shouldnt be anything to question to be honest!I wish I could give more than 5 stars
These guys are great! I brought, now, my 3rd vehicle to them! (1 Explorer and 2 BMWs) I have never been turned away, to come another day, despite me just popping up at the spur of the moment. They really looked out for me and my vehicle and I havent had any problems. But if I did have a problem, I believe, no doubt, they would take care of it. I havent had an issue so Im not sure. That should be a good thing! I would tell everyone I know to go their! Thanks guys!
I had a great experience at auto sound I came here to install a music system came out really excited to let everyone listen to it I had to come back a few weeks later to install my viper alarm the employes are great and the manager is really cool and will help you find out what you can use for the amount you want to spend !! Theses guys are great
I got my windows tinted a week ago and my back seat windows have lint bubbles because the window wasnt cleaned fully before the application. My front 2 windows have scratches at the bottom from when the placement waa done and I believe they tried to cut it. My car is white, and they had the wrap on the roof, my guess during installation, and now my roof has little black lines that I also need to pay to get buffed out.
Good prices. fast serviceI advise anybody want to do his. security system &Remote start&Windows tent go to auto sond they are the bestThey do my window tent and they put my pioneer GPS they change my headlights they give me the best price they give me the best service and they are fast 👍👍👍👍👍👍👍
Ive been doing business with this company for almost 15 years and Ive been pleased every time Ive gone there. The salesman Abdur Rahman is very professional and knows his craft well. The techs are on par with the best installers in the feild and Auto Sound & Security prices are very competitive. I was there today and again like every other time I left pleased with the service. Alhamdulilah I highly recommend Auto Sound & Security for your car needs.
Wasted my time, i was quoted a price over the phone by samy from their queens location and when i get there they were too busy to take my car so they send me over to the brooklyn location. then Moe at the brooklyn location tells me the price is triple what i was originally quoted.
Horrible customer service, I called a few mins before arriving, they told me to come in right away they will do the job as soon as I get there, i I walk in and For 10 minutes Im standing around dudes that work there looked me in my eyes walked right by me ! nobody asked me what i needed or even acknowledged my presences..... glad i didnt get the chance to waste my money there!
Total reviews rating 4.2
199 Reviews for Auto Sound Security & Tint 2023:
Review №1
2022-01-12I do not recommend coming here for window tints. I came here to do my 4 door windows about 2 weeks ago. It looks like this guy that did my car windows is now learning how to tint. And their prices is way too high, especially for this kind of sloppy job they do. I wasted my money coming here. See for yourself.
Review №2
2022-03-30Thank you Auto Sound for making my second visit pleasant and welcoming. Im looking forward to doing business with you again. Thanks to your staff who sufficiently took care of my needs. They tinted my car windows and installed my sound system like real professionals. I am grateful for a platform like this where Im able to rate a company base on their performance and my voice can be heard. I gave five stars this time around because the service I received showed that the company have their customers best interest at heart. I would definitely recommend sound system installations and window tinting at this particular location; excellent service, thanks again!
Review №3
2022-03-22This place is the worst. Their to take your money but when you have an issue hey don’t want to hear it. I while there , there were 3 other very unsatisfied customers. Screaming at them telling them why they didn’t fix their car repair their vehicle correctly. I don’t recommend this place if you see another place where there’s a lot other place near here use them do you not I want you to not use this place!!!The manager is very vinyl tile very violent very under understanding does not care about the customer only cares about collecting that money. Go somewhere else.
Review №4
2021-06-30The window tint was substandard. These guys are a total rip-off, they price are very high compared to others. These guys are very unprofessional and rude. I order a set of window guards and was told to come in on Wednesday for installation. When I report for the installation I was told it wouldnt be ready until the following Monday. I refused to wait and asks for a refund, this dude going to tell me he cant give me back my money. After a heated conversation he give me a position of my money claiming that was the cost, while the guy I buy it from charge me more for the same item. I was looking to give them a zero rating but I couldnt find it so I give them a one.
Review №5
2022-06-24They are the best at what they do excellent work very professional wouldnt trust anyone else with my vehicle
Review №6
2018-04-19Did my tints and vinyl wrap a lot of parts of my car perfectly done also i did the viper alarm and tracking system and this works perfect good people good service really high quality materials i recomend this shop to anybody that wants to do any mods perfect done jobs,fast and great prices
Review №7
2021-12-30Very unpleasant experience. Dropped my car off at 11am for an auto start and was told it would be done by 3pm. I was then told that it would be ready by 7pm. When I arrived, my vehicle did not have anyone working on it. When asked, the manager said that the person who was working on it left and “with cars there are delays”. This is understandable, however I called at 6:40 and he said to come at 7. His demeanor was unprofessional and dismissive. It is almost 8pm and my car is still not finished. Poor customer service. I would not recommend coming to this location. I would never come here again. Go some place else to get your car serviced.
Review №8
2021-11-21Q was great… very professional and explained all of my options… I bought ceramic tints and a 12” Kicker box with installation on both… great quality work… was very happy with my new speaker… would definitely recommend this place for all your auto needs… very nice crew…
Review №9
2022-04-26I did tint on my bmw two weeks ago. I really like their work. I would like to go there again
Review №10
2020-11-05We brought four cars to them , two of them had bubbling One had lifting They claimed they have a 1 year warranty we are still under the year an are trying to charge us 100 to take off an to fix talking about we didn’t tint the car when we have receipts , save your money do not go to them