AutoZone Auto Parts in Arcade
Location on the map
Arcade, Wyoming County, New York, US
Health and safety
Other Auto parts store Nearby:
4.4 ·(40)from this place 1 mi
Helpful people if you need a part they can most likely get it, Ive gone there for most of the par...
4.6 ·(13)from this place 1 mi
I needed 6 bolts for the wheel bearings, $70.00 per set of 3, $150.00 for 6 bolts, they were the ...
NAPA Auto Parts - Zimmer Auto Parts & Sales Incfrom this place 1 mi
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3.7 ·(56)from this place 1 mi
Test drove a vehicle…realized when driving the vehicle had many issues and when we brought it up ...
3.6 ·(6)from this place 1 mi
The owner is great. I like the guy (auto) but the storage units are useless for long term storage...
4.1 ·(15)from this place 2 mi
I have yet to once since this place has opened found they had a part I needed or at anything appr...
4.6 ·(7)from this place 8 mi
This place has everything aftermarket youd ever need to customize your ride. If he dont, he can f...
4.1 ·(23)from this place 11 mi
I called them, they said 100$ on the phone if it's something easy and simple, they took the truck...
3.5 ·(39)from this place 12 mi
Man I bought a starter from here is said fomoco on it so clearly it was factory it was beat up an...
AutoZone Auto Parts in other cities:
The sales consultants are always friendly and knowledgeable. Theyll find a way to make conversation about anything which is awesome. It made me feel at home and confident in my purchase. Keep it up! I highly recommend for parts and consulting.They sold me a brake light for my car which was super easy to fix. They make sure I know how to use a product before I walk out with it.
Poor online site! They dont seem to understand simple automotive questions...I asked for alternator V belts and they keep showing me alternator serpentine belts. Now how is anyone supposed to shop at a online store such as this when they dont understand V belts from serpentine belts? Does frustrating enter ones mind. Enough is enough! Under such circumstances I would not even give one star but they dont have the option. After reading your replies you dont seem to understand that you just LOST another customer!!!
The young lady who helped me was pleasant, polite and had a great attitude to a much older customer. Most younger people dont like to help the older people. They say I dont know or walk away. Not this young lady she walked me to the item I needed and walked me back to cash me out. In the store approximately 5 whole minutes. Very knowledgeable. Give this young lady a 10 plus customer service reward. Thank you!
I am a some what regular, maybe 10 to 12 times a year or more but I will find another auto store on the other side of the street. I have seen no employees wearing a mask and they have a lame scribbled message on the door in marker that simply says mask. Not a bad attitude to the public safety but a terrible attitude.
These guys dont know what theyre doing when it comes to battery diagnostics! My battery light was on and I charged it over night to to try to get to work. I chickened out and went to AutoZone suspecting my alternator was bad. The counter person/tech checked my battery and said my battery was dead, even though I asked him to make sure. Nope he said, battery. So I paid $150+ for the battery that he installed (so the core charge could be deducted).After I helped him install the battery, he checked again because my battery light was still on! As I suspected, the alternator was not charging!!! I asked if I could return the battery and buy an alternator. No, I could not return the battery because it had already been installed. So I took my car to a reputable repair shop and paid over $400 to replace the alternator on top of the $155 I paid for a battery that I didnt need. I wont buy a car freshener from these clowns!!! Stay away.
I run a small auto repair shop I have used a lot of auto zone parts and their Duralast brand doesnt hold up long at all, I was replacing parts that never made it a year with their warranty sure they gave you a new part but it cost me money in labor so I switched to a another parts store whose brand holds up well.
Very helpful and they make sure you get the best deal for your money. They also help with all car needs and help with installing certain car parts like batterys, wipers, ect... They also come out and do readings for your car. The employees are very respectful and so is the manager
I really wish part of there hiring process included some education about what products they sell, and a general knowledge of the automotive business! Maybe require some classes, contingent upon hiring? A worthy investment into their employees, would make a world of difference!
I used to love going to this store. There was a really great manager there, and now theres a manager by the name of Jeremy. What the hell! He is such an a$%hole! I dont understand why hes in the customer service business when he hates people so much. He must have been a veteran mechanic in a previous life in order for AZ to justify him still being there. Now he types up parts on a computer. That must blow.
Total reviews rating 4.1
109 Reviews for AutoZone Auto Parts 2023:
The guys are so nice and helpful. I was from out of state and my battery died. The man that helped me was amazing. He worked on my battery the battery cables wouldnt stay the battery and he worked on them until they would. It was freezing out . I wish I got his name. Thank you
Been here before. Employees are always ready to help. I dont need to go often but know Ill always be well taken care of when I do.
Good staff. Always has a quick answer for my questions. I have always had what I needed & been on my way in less than 10 minutes.
They are always friendly but some of the prices are a little high other than that great place
Buy most my parts here for my work trucks but there is a few workers that are great at there job that I wait to deal with and others either are not trained enough or just poor customer service attitude just my experience.
The man behind the counter didnt hear me right bought part started out the door and looked in box and new it was wrong went right back in and got the right part great service all and all
Had a mix up on the price and type of oil filter I bought and I called and explained the situation to the sales manager who assured me that he would fix the issue. Went to the store and spoke with the manager he refunded my money and exchanged the filter without hesitation. Although I received the wrong things to begin with the manager fixing the issue with no problems makes me confident that I will be back for the next time I need to change my oil and I will definitely recommend them to anyone else
Friendly people, theyll help you get the part you need!!
Great place to get your parts. The guys there know what they are doing and can help you find everything you need.
I went in to get some air fresheners. There was a sale of 2 for $6. I selected the two and the price didnt ring up correctly. The manager pointed out one of them was in the incorrect spot. He still honored the sale. Thank you very much!!