Kerbside pickup
Yes
AutoZone Auto Parts in Arcade
Categories
Location on the map
Arcade, Wyoming County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 585-492-0161
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7:30AM–10PM
- Tuesday:7:30AM–10PM
- Wednesday:7:30AM–10PM
- Thursday:7:30AM–10PM
- Friday:7:30AM–10PM
- Saturday:7:30AM–10PM
- Sunday:8:30AM–7PM
Other Auto parts store Nearby:
AutoZone Auto Parts in other cities:
Comments (109)
The sales consultants are always friendly and knowledgeable. Theyll find a way to make conversation about anything which is awesome. It made me feel at home and confident in my purchase. Keep it up! I highly recommend for parts and consulting.They sold me a brake light for my car which was super easy to fix. They make sure I know how to use a product before I walk out with it.
Bought a battery and they brought it out and set it on the floor of the truck. Thank you
Poor online site! They dont seem to understand simple automotive questions...I asked for alternator V belts and they keep showing me alternator serpentine belts. Now how is anyone supposed to shop at a online store such as this when they dont understand V belts from serpentine belts? Does frustrating enter ones mind. Enough is enough! Under such circumstances I would not even give one star but they dont have the option. After reading your replies you dont seem to understand that you just LOST another customer!!!
The young lady who helped me was pleasant, polite and had a great attitude to a much older customer. Most younger people dont like to help the older people. They say I dont know or walk away. Not this young lady she walked me to the item I needed and walked me back to cash me out. In the store approximately 5 whole minutes. Very knowledgeable. Give this young lady a 10 plus customer service reward. Thank you!
I am a some what regular, maybe 10 to 12 times a year or more but I will find another auto store on the other side of the street. I have seen no employees wearing a mask and they have a lame scribbled message on the door in marker that simply says mask. Not a bad attitude to the public safety but a terrible attitude.
These guys dont know what theyre doing when it comes to battery diagnostics! My battery light was on and I charged it over night to to try to get to work. I chickened out and went to AutoZone suspecting my alternator was bad. The counter person/tech checked my battery and said my battery was dead, even though I asked him to make sure. Nope he said, battery. So I paid $150+ for the battery that he installed (so the core charge could be deducted).After I helped him install the battery, he checked again because my battery light was still on! As I suspected, the alternator was not charging!!! I asked if I could return the battery and buy an alternator. No, I could not return the battery because it had already been installed. So I took my car to a reputable repair shop and paid over $400 to replace the alternator on top of the $155 I paid for a battery that I didnt need. I wont buy a car freshener from these clowns!!! Stay away.
I run a small auto repair shop I have used a lot of auto zone parts and their Duralast brand doesnt hold up long at all, I was replacing parts that never made it a year with their warranty sure they gave you a new part but it cost me money in labor so I switched to a another parts store whose brand holds up well.
Ordered the wrong parts and still wouldnt make it right
Depending on whos working is the issue,only couple in each store know wuts going on 4most part. Fairly good.. $check$between A.ZONE,ADVANCED,ZIMMER,#1 A+,100% satisfaction ur$ award ed
Very helpful and they make sure you get the best deal for your money. They also help with all car needs and help with installing certain car parts like batterys, wipers, ect... They also come out and do readings for your car. The employees are very respectful and so is the manager
I really wish part of there hiring process included some education about what products they sell, and a general knowledge of the automotive business! Maybe require some classes, contingent upon hiring? A worthy investment into their employees, would make a world of difference!
No one will say good morning or come over and help you till you ask them. Get out from behind the counter and take care of a customer. Many other places to shop
Friendly managers, very helpful
Very friendly and helpful staff!
I used to love going to this store. There was a really great manager there, and now theres a manager by the name of Jeremy. What the hell! He is such an a$%hole! I dont understand why hes in the customer service business when he hates people so much. He must have been a veteran mechanic in a previous life in order for AZ to justify him still being there. Now he types up parts on a computer. That must blow.
Very nice people there they will help you when you need help get what you need they are very helpful people there
Very very helpful the salesperson come out and help me figure out what was wrong with my truck give me ideas and I dont know what we did but we fixed it and Im happy thats all I can say
Very friendly and helpful location! Stocks most items and can get them in a short period of time if they dont. Usually my go to place in the Tri county area for parts.
They were super nice, they are great every time I get service
Dont mind this place. Its not bad. Decent employees, and they can find what ya need, if ya know what ya got...
Helpful employees! They always install my new windshield wipers and once changed out my dead car battery for a new one. A+
I am satisfied with certain stores due to them messing parts tht I needed
Never have parts needed and when they order them they order the wrong ones. Not like other Autozones
Great place the customer service is awesome .Its great for mechanics and for amateurs as well as dont know nothings..Stop on by and get everything you need for any car or truck.
Really great customer service, didnt know how to change back tail light, came out and did it for me, way above and beyond, felt embarrassed but I guess Im not the only one.
I would like to give them a good svore but i can not , they most of the time dont listen. , there are a few good people working there but few.
Super friendly! Make a little mistake with a part I needed and had no problem making it right at their expense.
Always great when the manager Mike Ochoa is in, hes helpful, speedy, and great at explaining things. Like the rent a tool program as well.
Standard Autozone. Wish the prices were better. But when you need something fast they usually have it.
Very willing to help customers find the right parts needed! Always very nice and helpful
I get my parts plus much more with discounts towards your purchases
I always buy anything for my car here, except tires. Theyre always friendly and helpful.
Friendly service and good prices
Get most of my auto Parts here lifetime replacement for most mid range Parts but once get new part to replace old free. All in there computer, no receipt needed
I would have to disagree with Ryan. I have been here several times and Jeremy has always been very friendly and helpful.
Service was good they helped put my battery in for me
Great service. They usually get the right parts at this store
Have to give credit where credit is due. Matthew s helped me change a headlight without asking for help. That man deserves a raise
Staff was awesome - very helpful. And everyone was wearing masks.
Very rude customer service, over priced and screwed me twice Im rewards
They had most of the things I needed and the staff was helpful
Great place. Friendly atmosphere !!
The one female that works there should apply at McDonalds. At least, u expect your order to be wrong.
They always have the parts I need. If they dont they have it the same day
Did not have what I wanted and what I wanted was breaks for my 2010 pickup.!!
The parts man was very helpful in the needs for my van !!!
Very helpful, I was helped as soon as I walked in the door to find what I needed.
Bought a new battery and they did removal and installation.
The staff today was very helpful on the aftermarket parts
So helpful and good prices.
Great place to get your auto parts
Had the parts I needed, people helped me find what I need to get me running
Makes me shop online more & more with hi prices & lack of knowledge
Free diagnostic testing, found out why my check engine light is on, but they didnt offer to help me with the part I need
Great service, correct parts when purchased!
Good help and had my parts.
Always helpful and courteous.
The managers are great and very helpful
Knowledgeable staff and great prices
Love these guys helped me tremendously
They had the part I needed on hand
Great folk and hardly no waiting
Most are gwtting females who know nothing about cars..
Just gonna say wonderful.
Very helpful with the matter at hand.
Very knowledgeable and helpful staff.
Always a pleasant experience
Not bad customer service
Great place. And staff!
Well stocked inventory
Great help above average
Nice people work there
They help you in and out of the atore
Awesome customer service
Best place to get parts
Great place great service
Professional and knowledgeable...
Ok service when needed.
Very helpful people
Always get what I need
Awsome customer service
Fast service and helpful
Great service
Good place for parts
Order came in on time
Service is great
I found everything that I needed
Bad customer service
Meh
Its autozone lol
Amazing service
Great
Lady was a bitch
Great help
Great guys
Helpful staff
Just another AutoZone
Exceptional!
No comment
Total reviews rating 4.1
109 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-01-23The guys are so nice and helpful. I was from out of state and my battery died. The man that helped me was amazing. He worked on my battery the battery cables wouldnt stay the battery and he worked on them until they would. It was freezing out . I wish I got his name. Thank you
Review №2
2022-03-12Been here before. Employees are always ready to help. I dont need to go often but know Ill always be well taken care of when I do.
Review №3
2018-01-19Good staff. Always has a quick answer for my questions. I have always had what I needed & been on my way in less than 10 minutes.
Review №4
2022-04-17They are always friendly but some of the prices are a little high other than that great place
Review №5
2022-01-28Buy most my parts here for my work trucks but there is a few workers that are great at there job that I wait to deal with and others either are not trained enough or just poor customer service attitude just my experience.
Review №6
2021-12-09The man behind the counter didnt hear me right bought part started out the door and looked in box and new it was wrong went right back in and got the right part great service all and all
Review №7
2020-09-10Had a mix up on the price and type of oil filter I bought and I called and explained the situation to the sales manager who assured me that he would fix the issue. Went to the store and spoke with the manager he refunded my money and exchanged the filter without hesitation. Although I received the wrong things to begin with the manager fixing the issue with no problems makes me confident that I will be back for the next time I need to change my oil and I will definitely recommend them to anyone else
Review №8
2022-02-19Friendly people, theyll help you get the part you need!!
Review №9
2021-10-26Great place to get your parts. The guys there know what they are doing and can help you find everything you need.
Review №10
2020-08-22I went in to get some air fresheners. There was a sale of 2 for $6. I selected the two and the price didnt ring up correctly. The manager pointed out one of them was in the incorrect spot. He still honored the sale. Thank you very much!!