AutoZone Auto Parts in Beacon
Location on the map
Beacon, Dutchess County, New York, US
Health and safety
Other Auto parts store Nearby:
4.5 ·(199)from this place 1 mi
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4.7 ·(199)from this place 1 mi
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4 ·(6)from this place 3 mi
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4.5 ·(199)from this place 4 mi
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4.7 ·(2)from this place 4 mi
Scott, the counter guy was super helpful and knowledgeable. Gave me the right part and at a great...
4.9 ·(8)from this place 4 mi
Great people job always done right and efficient
4.8 ·(199)from this place 4 mi
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4.4 ·(22)from this place 5 mi
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AutoZone Auto Parts in other cities:
Only rating 4 stars due to their website. The staff is great! Especially Nicha ( hope I spelled that right) another employee looked up a sideview mirror that I desperately needed for obvious reasons on my work van. They did everything correctly typing in the information as far as make model and year of the van. The website had several different mirrors that website said would fit. Not even close when I received it. I looked it up myself and same issue. None were correct. Nicha was very kind and helpful with my return and offered to do some more research. I was able to find it elsewhere already, however I would still shop there. I go fairly often and this is my first issue and it certainly does not fall on the staff or this location.
These guys are great, very knowledgeable, I recommend stopping in and asking them questions before you bring your car to the mechanic. These guys have helped me save money on repairs in the past, let them hook your car up to their computer and read the codes, at best it could be a simple repair you can do yourself, at worst youll leave knowing whats wrong with your car and you wont get ripped off by a mechanic.
Kelly Mahoney was a great help she is an amazing sales person and helped my put on the right wippers for my truck and car was very very happy for the right wipper blades and the great prices love autozone and the workers treat each other like family :) good job kelly will recomend you to eveyone
This AutoZone has a really friendly, knowledgable staff who went out of their way to search for a part that I needed. Jaron took his time after looking through the computer, not finding the part where it was supposed to be, scoured the store to find it with no complaint.
Total reviews rating 4.4
105 Reviews for AutoZone Auto Parts 2023:
We went to have our battery changed as the car was having difficulty starting, but when it was changed the car wouldn’t start at all. The woman who changed it realized it was the starter, tested the old battery and confirmed that it was doing fine. They contacted a local mechanic they know who assisted me with the starter replacement and refunded the battery charges. They were extremely helpful and supportive.
Amazing customer service. Andrew was very helpful.
Great helpful service.Not only did they get from behind the counter and go grab the right oil filter that I needed. They also instead of giving me a rain check call me out the door with a wry similar product for the deal.
I’ve been to the store twice now and the customer service is impeccable! These wonderful humans go out of their way to make sure that you can find everything you need an offer a helping hand. I highly recommend the store. The staff is so incredible!
Yesterday my car battery suddenly died while I was out doing errands. I called my dad to come jump start me and we went to auto zone on south road Poughkeepsie to get a new battery. I drive a Hyundai and for whatever reason the battery lined up a little weird so my dad wasnt able to secure my battery well. I was super stressed out as I commute to work during the week and my usual mechanic wasnt around on Sundays. I went to auto zone in Beacon and I was so stressed out because of the typical abundance of mechanics who dont know what theyre doing or the deceitful ones who want you to spend more money. Werwin took the time to come out and look at my car and was able to to solve the problem within 5 minutes. He was so kind and knowledgeable and Im so grateful for his help. If I ever have a car problem again Im very likely go to back to auto zone beacon and I hope hell be there!
I had a bad experience here last week and had written a bad review for the store, citing the shockingly poor customer service that I received. I have since given the store another chance, and feel obligated to change my review. The customer service that I experienced in my recent visit was exceptionally good. The employee that helped me was extremely nice, helpful and responsive. A second employee who rung me up was also exceptionally nice and willing to help and chat. Regarding my experience last week, I may just have caught someone on a bad night. Im happy to move forward and plan on revisiting this store.
I work there,so limited as to what I can say,,its good for the people that go there for parts and help,
James was very friendly and helpful. Determined I didnt need a battery and checked everything out like the starter and the alternator which was all good. He even cleaned my terminals as well as installed them alter putting on yep felt terminal protectors with special contact lubricant as a courtesy! Thanks, James!!
Great service, spoke to John on the phone and he was able to help me find what I needed before I even stepped my foot through the door! 5 stars
Kelly was the sales person I talked to with a problem I was having with a heater/ac blower part. In spite of me giving her the wrong model car by mistake she was able to find the part for me. She was patient, courteous and correct in her knowledge of the parts.... she also made it fun and we shared a few laughs over it...she was terrific. So , by the way, was her co-worker who and name escapes me at this time, hopefully Kelly will know who he was and pass on my thanks to him, as well...All in all the service was terrific and very much appreciated... Michael Heaphy