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Phone: +1 845-838-0263
Opening hours
  • Monday:7:30AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:8AM–8PM
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Total reviews rating 4.4

105 Reviews for AutoZone Auto Parts 2023:

Review №1


We went to have our battery changed as the car was having difficulty starting, but when it was changed the car wouldn’t start at all. The woman who changed it realized it was the starter, tested the old battery and confirmed that it was doing fine. They contacted a local mechanic they know who assisted me with the starter replacement and refunded the battery charges. They were extremely helpful and supportive.

Review №2


Amazing customer service. Andrew was very helpful.

Review №3


Great helpful service.Not only did they get from behind the counter and go grab the right oil filter that I needed. They also instead of giving me a rain check call me out the door with a wry similar product for the deal.

Review №4


I’ve been to the store twice now and the customer service is impeccable! These wonderful humans go out of their way to make sure that you can find everything you need an offer a helping hand. I highly recommend the store. The staff is so incredible!

Review №5


Yesterday my car battery suddenly died while I was out doing errands. I called my dad to come jump start me and we went to auto zone on south road Poughkeepsie to get a new battery. I drive a Hyundai and for whatever reason the battery lined up a little weird so my dad wasnt able to secure my battery well. I was super stressed out as I commute to work during the week and my usual mechanic wasnt around on Sundays. I went to auto zone in Beacon and I was so stressed out because of the typical abundance of mechanics who dont know what theyre doing or the deceitful ones who want you to spend more money. Werwin took the time to come out and look at my car and was able to to solve the problem within 5 minutes. He was so kind and knowledgeable and Im so grateful for his help. If I ever have a car problem again Im very likely go to back to auto zone beacon and I hope hell be there!

Review №6


I had a bad experience here last week and had written a bad review for the store, citing the shockingly poor customer service that I received. I have since given the store another chance, and feel obligated to change my review. The customer service that I experienced in my recent visit was exceptionally good. The employee that helped me was extremely nice, helpful and responsive. A second employee who rung me up was also exceptionally nice and willing to help and chat. Regarding my experience last week, I may just have caught someone on a bad night. Im happy to move forward and plan on revisiting this store.

Review №7


I work there,so limited as to what I can say,,its good for the people that go there for parts and help,

Review №8


James was very friendly and helpful. Determined I didnt need a battery and checked everything out like the starter and the alternator which was all good. He even cleaned my terminals as well as installed them alter putting on yep felt terminal protectors with special contact lubricant as a courtesy! Thanks, James!!

Review №9


Great service, spoke to John on the phone and he was able to help me find what I needed before I even stepped my foot through the door! 5 stars

Review №10


Kelly was the sales person I talked to with a problem I was having with a heater/ac blower part. In spite of me giving her the wrong model car by mistake she was able to find the part for me. She was patient, courteous and correct in her knowledge of the parts.... she also made it fun and we shared a few laughs over it...she was terrific. So , by the way, was her co-worker who and name escapes me at this time, hopefully Kelly will know who he was and pass on my thanks to him, as well...All in all the service was terrific and very much appreciated... Michael Heaphy

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