AutoZone Auto Parts in Bethpage
Location on the map
Bethpage, Nassau County, New York, US
Health and safety
Other Auto parts store Nearby:
4.1 ·(199)from this place 1 mi
Second time I've been to this location only to be told something completely different at the shop...
4.2 ·(199)from this place 2 mi
Poorest customer service ever. Went to 3 different Autozones in search of refrigerant. This one w...
4.6 ·(199)from this place 2 mi
In June I ordered an engine cover for my Ford Bronco. I bought the wrong size for my engine and n...
4.7 ·(5)from this place 2 mi
Very good place guys really know their business there totally satisfied with every trip off takin...
NAPA Auto Parts - Quick Auto Partsfrom this place 3 mi
If you need parts for your car at reasonable prices, this establishment that has been here well o...
Gabrielli Truck Service Center, Bethpagefrom this place 3 mi
Very helpful gentlemen at the counter, finding parts, helping with my company tax id, and a reaso...
4.7 ·(199)from this place 3 mi
We ALWAYS order our accessories here (on our 8th Subaru now). The prices are fantastic, and they...
4.6 ·(14)from this place 3 mi
Friendly service guy at the counter just got a price the parts were in stock at a very good price...
3.8 ·(27)from this place 3 mi
Terrible customer service! I stopped in to buy an airlift system, which are not cheap. The guy wo...
AutoZone Auto Parts in other cities:
Each time I visit this location its an enjoyable experience. My most recent visit was another great example of the exemplary customer service offered at this location. I was greeted upon entering, asked if I needed any assistance, and was quickly helped with my purchase. The gentlemen even retrieved my merchandise for me. The other gentleman working that evening (I believe his name is William) rang up my purchase and even brought my items to my vehicle for me. Both team members were kind, courteous, friendly, and helpful. I definitely recommend this AutoZone location.
I went to auto zone in Bethpage to buy a spark plug for my lawn mower. I placed the old spark plug on the counter and asked the manager if I could have this numbered spark plug. He looked it up on the computer then asked another employee to take over the register and he walked away. The employee asked him ‘are you going to get the spark plug and he replied ‘yep’ and kept waking. I assumed he had to go to the back room and get the spark plug. The employee began to help other customers and ten minutes went by and the manager never returned. Another employee asked to help me I told him what I needed he looked it up on the computer took it off a shelf behind the counter and gave it to me. The disrespect the manager showed me was unbelievable. There are a lot of other auto stores I can go to and believe me auto zone in Bethpage is not one of them.
Needed my car battery replaced and stopped here after finally getting my car started. Walked in hoping someone could help me. The manager was the only one up front and was the most rude and least helpful person I’ve ever encountered behind a retail desk. Couldn’t even tell me a good time to come by the following days and literally just kept repeating “any time during business hours”... I’m sorry but APPARENTLY NOT. Do yourself a favor, drive 5 minutes up the road to Advanced.
William was extremely helpful on the phone prior to my visit. When I arrived he immediatley remembered me. He was knowledgeable and so was the manager. Quick service and great recommendations were provided. It was my first experience and will definitely go back. I felt they were honest and guided me in the right direction.
Went there to get a new car battery, tipped the guy $5 and he made a comment saying he usually gets much more. Its all the physical cash I had on me but i thought it was fine considering it took him maybe a minute to do. What is the standard amount? Go anywhere else, even during a pandemic they arent grateful for a tip for something that took almost no time at all when the store was empty. Part of their thing is that they do the installation for free. Seriously, dont support this place, they dont appreciate their customers at all. Just look at all the bad reviews they have.
Manager at this store was rude. Told me, did not ask ,me to put on a mask while I was trying to read a part number. My glasses were fogged up and he did not care. There was only one person in the store and he was about 40 feet away. If he would have asked politely instead of saying Sir, put your mask on it would have been fine. I went to Pep Boys and got the part that I needed.
I would give this location 5 stars. I stopped by because the check engine of my car lit up and so I went here to get the free computer check. The staff at the front was attentive and helpful. The only hiccup was that after finding what was the problem, the store didnt have the part in stock. However, they did find another autozone nearby that did have it and so I went there to get it. Quick and easy
The employees always take care of their customers with respect and dignity. I unfortunately had an issue that I bought a defective charger and they warned me my issue could have been the amps I was connecting to it, second time it worked perfectly. Their patience was a virtue.
They never have the parts or tools you require. Plus on top of not having sufficient inventory, they send you to the wrong store to collect what you need. The three times I went there they claimed that the Levittown store had what I was looking for. And I went to the Levittown store only to find out they didn’t have it either. The Levittown store then complained that the autozone in Bethpage always do that and get them in trouble with customers. Honestly I think they should just shut this store down and keep the ones in east Meadow and Levittown open. As this store always says “sorry we are out of stock but go to this place” and the other place also does not have it!
I am appalled by the way I was just treated! I stopped into return something for my husband. I was unable to lift the two boxes because they were heavy and I had my 2 year old son with me. When it was my turn I walked up to the Register and said I had to return something and if someone can just help me carry the boxes in from my car. The old man with the ponytail told me I was gonna have to wait then. He then proceeded to help everyone else on line before me. He then helped another customer at the other register that was having trouble with a sale price. He continued to ignore me and take other people before me. I said excuse me but is someone going to help and he very rudely said MA’m your gonna have to wait. I cannot believe you would employ someone that Is that rude towards a woman who cannot lift a box. Ridiculous.
Only 1 person working while 3 others in the back doing nothing. Took 15 minutes to be rung up for 2 items. A manager finally came to the register to ring me up. Very unpleasant. No thank you no nothing. Its a shame used to be a good store. Go to Advanced auto parts where they are extremely helpful and courteous.
Bethpage AutoZone is the BEST place to go for your automotive needs! I was there yesterday and I had yet ANOTHER great experience. Been going to this one for 11 years. Their expertise and willingness to help customers is LEGENDARY. Stop by soon. Youll be glad you did!
Good size parking lot. Employees are very helpful, however the lay out of the store makes checkout confusing. I was waiting on what seemed to be a line, but it was only for parts look up. I was also a bit upset that tge store was out of stock of deicing windshield washer fluid since it is winter and we have been seeing freezing temperatures.
I had ordered a part from the Levittown store last night. I was told my part would be here this AM at 9am I came into the store at about 10 15am. I was told that the hub never came. One of the Managers called over to find out what’s going on. He was told that the hub skipped your store this am and would be there on the last Run. I am a Commerical customer with Autozone and I can not have my parts being hung up on some truck. The part isn’t cheap I spent $206.00. The Mananger Mike was able to find out where the part was and said he could have it here within a half hour. I shop at the Bethpage store often and this isn’t the first time this is happening. I’ll give the Levittown store one more shot. After that it’s on to Amazon they actually deliver parts when they gaireentee them. Good thing Amazon is taking over the auto industry maybe I’ll get my parts when they say they will be at my house.
The atmosphere is honestly pretty nice and it was comfortably cool when it was 95° outside but the staff really should be more educated on the products brands and even what certain basic things like I needed from since my AC was starting g to get really weak and the guy was like follow me and took me to where the bottles of antifreeze were and I was I couldnt tell if he was serious or messing with me but he had no idea how what or where the AC coolant or freon was
I believe the kids name that helped me was John G tall young guy with glasses - but either way he was awesome I bought the wrong headlight and was having a hard time and he came out in the freezing wind and helped me and was so nice-the guy that helped me with the headlight was great too
Whay can you say i mean its auto zone. Overpriced ac delco tools, chincy aftermarket parts, all the oil and additives you can dream of plus lots of really really useful stuff. This place is like a swiss army knife for your car. I had a problem today, car was barely driveable. I managed to get it there after it shut off a couple times getting there. 40 bucks and an hour later and my car is driveable again. Theyll even lend you some tools so you can fix up your car in the parking lot. Cmon its auto zone why am i reviewing this oh yeah google is always begging for reviews like worse than the homeless dude at the gas station.
This AutoZone is the worst!!! the employees are rude and always have an attitude when you ask them a question. They dont greet you when you come into the store they barely look up....Customer service is horrible, whenever I go in there I always say Hi how are you I never get a response from any of them the manager is just as rude as the employees are. This is the last time I go to this store. Ill go out of my way just so I dont have to come to this store. No stars is what this store deserves...
Called one store which only had half of what I needed. Then called this store and spoke with a young lady who made whatever I needed work that by the time I got to their Bethpage store she had it on the counter. Now when I got there I could hear a young womens voice on the phone in the back but the man I dealt with when I came in couldnt really be bothered with me and just went on in a piss poor fashion to wait for her and walked away even though he couldve gotten what I needed. So my stars are for her and the missing one is for him.
Absolutely disgusted...was there about two months ago when a young man was working on taking garbage out when a manager turned to him and said (insert gay racial slur) help this customer...I proceeded to walk out. I called Autozone corporate and complained but I drove by Autozone and was reminded of the experience that put a bad taste in my mouth. They really allow this? Is Autozone anti gay? Will be taking my business to advanced auto.
What else can I really say but WOW service by John G. Went there for a battery for my Silverado and not only did he hook me up with a good battery within budget but he also installed it quite quick and professionally. He has a great personality and will be the reason I choose Autozone bethpage for all my future automotive needs. Keep up the good work John.
Total reviews rating 4
191 Reviews for AutoZone Auto Parts 2023:
Excellent customer service from this location. Had to get a new car battery after a snow storm along with 574628 other people. Staff was calm and assisted with such professionalism. Thank you George R. for changing my battery in the very cold weather with laughter rather than frustration. Love their energy!
Mulondo is amazing! He helped me change a few bulbs on my car with a smile on his face. Very professional, great experience - would come back just because of him 👍🏻👍🏻
Was sent to Bethpage from Levittown to complete my order. Got there and was 1 of 2 customers in the store. 2 employees and, an as of yet, unknown manager, were on duty.The line grew to 12 customers over the next 15 minutes. One employee making 4 trips in and out to tend to a battery while assuring the rest of us he would be back shortly. The other had, I assume returning from a break began to address the line.Explaining to the employee that I had been sent by Levittown to pickup 2 rotors (already paid for), he went to retrieve them and returned stating they had 0 of 2. I questioned, based on a decade of retail experience, the probability and poor inventory control of having 0 of 2 on-hand and he again searched returning with 1 of 2.I said I would take take the 1 and return to Levittown for the other. This is when the unknown manager George was called to the front to make any adjustments to the transaction.George was in fact known to everyone (>10 customers) in the the store for more than 20 minutes. The reason we were made aware of George is, George was making a loud phone call to another location seeking a closer. George did this from the desk placed behind the pegboard wall (a staple of AutoZone layout designed to give a secluded view of the sales floor) as a dozen customers waited to be helped.George came out, asked what the issue was and I noted the line, 12 deep, behind me hadnt moved in 20 minutes even though he could clearly see that from his previous position. Day after a holiday he replied. But you personally did not come out front until directly summoned to make an adjustment (read that as minimum effort) George immediately took a defensive posture and said I can send you back to Levittown [empty-handed]. I replied, Do it, George, see what happens. George exclaims Im not scared. (Mind you, we both had a full understanding that any action taken will be administrative.) George adjusted the transaction and I had to return to Levittown for the last part. A 40 minute brake job turned into a 2 hour parts foraging adventure.Anyone wondering about the lady that needed the battery changed at the beginning? She was told she would have to wait until the line of people were addressed so, as my day was shot, I swapped the battery for her.[ AUTOZONE, Please dont apply a boilerplate in response to this review, youre blowing smoke without a thought of repairing the issue.]
Today not so good I go to auto some very often my self and a couple of my friends were always in auto zones from bethpage to Hempstead to mastic but the guy behind the counter today at the auto zone in Bethpage on Hempstead tpke was very rude extremely rude for no reason he should have to take a mandatory customer service course because his behavior was unacceptable I can spend my hard earned money a y place at any auto parts store but I choose to spend it with auto zone but if this is going to be the behavior this individual displays then I will gladly take my business some place else thank you and have a nice evening
Went on line to ask a question no one on line, so went behind cust being helped guy at casher said wait over there by the pole, then a couple was there right when he said to wait over there, didnt even say wait before the couple, so had to wait even longer. Then finally got to ask question had a attitude with me. Dissapointed in service, dont recommend this place will go to advance never an attitude there ever!
Talk about Bevis and Butthead...dumbest people ever ..I asked. A question..and am told. I dont know whatever is here Im the store by far best service I ever had.. no wonder places like this are closing
Me and my husband went to this store today to look for a part for our car, very bad experience, the cashier was inattentive and rude from the beginning, texting, I asked him about the product warranty and he said he didnt know and besides that burped in a dismissive manner and did not apologize, horrible experience, horrible employee
George was so helpful, exceeded my expectations in Customer Service. Thank you to William as well.
George helped me and he was absolutely outstanding. Changed my dead battery on a busy Sunday. Extremely positive, professional, knowledgeable, and handled a very busy store with grace and fun. This man should be compensated for his excellence.
As Ive been a dedicated auto zone customer for almost 20 years, they have an excellent selection and if they do not have the part in the store, they normally can have it sent in or tell you another store you can go to get it. They are excellent with their warranty. Their store brand items are excellent. Where auto zone lacks is, all customers must form 1 line. When you get up to the register, the person helping you not only can ring you up, but provides assistance and gets parts. Sometimes this person will check your check engine light if needed. The issue with that is, there are so many of these positions and if a few customers get there that really need help, it makes your wait terribly long, especially if you dont need their help. Ive had some issues with warranties as employees dont put the warranty under the correct name or account. Ive had issues exchanging due to this as well as having vehicles under my name that Ive never owned. This can really become an issue when its a high ticket item like a battery which may still be under warranty. Ive learned to keep my receipts as the employees are not reliable enough to put your information into their main frame.