AutoZone Auto Parts in Brooklyn
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Brooklyn, Kings County, New York, US
Site: https://www.autozone.com/locatio...
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7:30AM–10PM
AutoZone Auto Parts in other cities:
Horrible customer service I waited 30 minutes just to somebody to get me the results from the efing printer. 30 minutes.
Always have stuff in stock, staff is very helpful. Always come here !
Went in today it was crowded and many customers not masked. They’re clearly not enforcing mask mandate. I won’t return especially w number spiking.
COSTUMER SERVICE IS ALWAYS GOOD, I LIKE THIS PLACE!
The workers in there are patient, and answer any questions ,even talked about this year super bowl..
Very bad service no one wants to help you you ask for help and nobody wants to help you and they are on the cell phone very bad service
My daughter needed a battery and wipers. The crew here did OK, but could have been better. They didn’t want to replace the battery, but were eventually convinced to help. I expected better, but it ended up OK.
This has been my autozone spot for years! Parking is available and staff members are there willing to assist as much as they can.The store also also caters for business needed parts for their fleet with their fast and reliable commercial department.Definitely recommend them!
Great place n good people.
They have most of what you need in stock and things are well organized here so easy to find products.
It was great, customer service was awesome I was in and out. I like the fact it was fast pace. Go there because its not crowded and everything is almost in stock.
Staff seems to be very happy working with each other. Which goes a long way with how that energy will transfer to the customers walking in. They didnt have a filter I was looking for that was on sale but still helped me to save money with another oil/ filter combination. Interacted with multiple workers and they all were very helpful and friendly. Surprisingly good customer service for a non-commission based retail store.
Lemme say this without sounding like its a bad place. They have some of the best auto equipment bare none...now the bad slightly annoying thing...at certain locations youre hounded by [S]ome curbside mechanic, they, at times can become too aggressive! Even to the point of combative! I would love to point out that place, but for those mechanics who are doing a fine job of working on people cars and doing it professionally at a cheaper price, I will not mention the location.
They had what I needed for my car.
My husband found what he ws looking for with some help
Fully stocked and great customer service
Fast staff, knows their stuff. Parking lot makes it easy to pop in get what I want and go.
The service people do their best and the parts selection is enough to get you going (usually).
Great customer representatives. My headlight went out last night. I purchased a new pair. As the service representative was going to change the bulb, he noticed that the bulb wasnt fastened properly. I was also refunded my $30 bulb purchase! Great store!
Serving to me as a customer was good but the way I heard them tell at their employees in front of customers made me not want to shop here again. If you need to talk to your employer about something they are doing wrong you talk to the privately, not yell at the employees in front of customers like they are dogs.
Employee was really nice... checked my battery, and when it came back that the battery was good he didnt push me to buy a new one just for the buck
I went in to buy some new wiper blades and Sam was behind the counter. He walked me to the exact size I needed when I told him my make and model and came outside with me to help me put them on. He was very generous and knowledgeable and I couldnt have done it without him!
Helped me with all my questions!!Highly recommended
Was greeted and helped right away. He looked on the computer telling me the part number and pointed to the aisle. I was the only person in the store and he couldnt waste time helping me further. To add on-top of that, I was told the wrong part numbers. Now I have to spend more time to return them. I recommend going online and figuring it out with small parts. I dont recommend this location.
Grant not only sold me the proper fluid needed for my car but he helped me to pour it, in 30 degree weather, with a smile on his face. Words cannot express my appreciation 👍🏼
Customer service representative was on point
These guys know their stuff.Every time I am looking for something I get it.Theyre prices are fair.And they are always looking to helpKudos to them
This Autozone Store is probably the best. My battery runs down and I went there and explained to them , they told me to bring the battery and charged it free. Earlier I went to Sears Auto Center, they check the same battery and told me it was dead and that I will buy another battery of $150 . Thank God I listened my instinct.
Pretty good service you will - I mean help to get the item you want. They courteous to take your old battery( car battery only) and give you credit towards your buy compared to some other places in the city they will keep waiting make you feel like you are giving the extra work. There are few people call themselves Mechanic near the Church Ave entrance who will do small jobs for you including a check and getting the correct parts you need like – wiper blade change to change the entire brake system write in front of you while you wait for 1/3 the price and a do, to my opinion, a no cheating task. One of the man I use – his name is Lu from St Lucia .
The service suck staff dont move fast. slow 🐌 as hell. the only one that do their job there is Lisa she takes care of me quick and good customer service excellent and Khalid the manager hes good
Very attentive and efficient staff. Josh went above and beyond. Also the manager was great. Highly recommend for all your car needs.
Staff must have changed at this location as of recently cause the evening shift is lost. I went to buy a few things the other day & was in line for over 20 mins. I walked out. Didnt purchase anything. They had one guy at the counter & he was doing a great job w a customer who had no clue what specific part he needed. Wish I would have hot his name. The other gentleman was assisting customers in the parking lot but there was another person there, older guy walking the store w a box in hand lost looking up. Get it together Autozone...
Great customer service. Had battery problem. They checked the strength of the battery and determined it was no good. Helped me choose a new one. Made me feel appreciated as a customer.
Nice selection of auto goods. If youre not sure which part or specific type of liquid you need, they can easily tell you. Prices could be better.**Helpful? - hit the LIKE button! :)
I walked auto twice on two separate occasions months apart. Both times i walk in the store no of the employees had mask on and they were walking around the store helping customers and hard no mask on. Will not go to that branch again
The Indian dud is no good for help on the service i didn’t event want to ask for his name if anyone go here he so negative for everything and plus he was trying to get paper to roll weed when I was there what’s this and he did a wrong order for me!!!!!! Not a good service with him the other at least try and did good
People who work there not help full
Today I went to the store to check my engine light. However, one of African American guy who has long beard told me “our machine is not working I can’t check it” Seriously? Autozone who sell this things and he wanted me to believe that lie. I already report this issue customer service but if someone will go to check for engine light and get this answer do not believe he just do not like his job and do not want to work. That’s all. They should immediately train him. Except him everyone nice over there...
I was disappointed when I finished buying a Battery for my Equinox, and the guys at the Counter told me to pay one of the Opportunists outside to install it for me. I think its the wrong way to make business. I love AutoZone too much to face that situation. Update that way.Thank youLuc
Auto Zone was a splendid experience! They had the car batteryIi needed, a salesperson installed it and even remembered that I was due $5 discount. The experience could not have been better!
I like it cuz everything is convenient not only that they are honest when they say warranty they mean warranty Plus customer service is always helpful I just started going there because I bought a motorcycle so far its been good to me
Ridiculously Terrible customer service. people are no help at all. Im ordered online some item , when i ordered , item was available with store picked up option , 1 hour after i received store picked up order confirmation , which stated my order ready for picked up , im person with broken leg spend more than 2 hours for get this store and what ??????? THEY BLAME CUSTOMERS , when i came to the store those people dosnt talk to much , they say item not available and returned my money , what kine busyness is that ??????? Not recommended at all , stay away from that chain !!!
Pickup wiper blades went to checkout register to pay nobody there. 10 minutes waiting I walked out. Stopped by neighborhood auto part got blades cheaper in and out 5 mins
Everything was alright until i had to pay. I am not sure of the prices. But 11 dollars for lightbulb. I thought was high. But the last time i bought a bulb was awhile ago
Im not sure what is going on here. I went to this autozone because it was the closest to my job. I went in to buy a thermostat. Part number 51185 . This part cost $21.99 +tax. This autozone was charging me $30 for the same part. I asked if the online prices get honored. They told me no. So I ordered it online and had it sent to the autozone at 1626 hart place. I checked what their price for this part was and it was the same as the autozone web page. So whats going on autozone on church and coney? Why are your prices more money?
They didnt want to change my battery of me because 1 of the worker said it was to hard to take out. Keep in mind I came in there to replace my last battery.
Not a good experience at this location, always have your receipt even if so ask for a store manager if there an issue of not available dont buy parts there at this location.
Like it as i can find everything i want for my car here. Employees are helpful and polite. Best part is it is open at 730am on saturday. I cant ask for anything better.
Worst AutoZone ever!The parking lot is a mess. Its full of totaled cars, potholes and water! The service was even worse. I aksed for help and the employee told me hell be right with me while having me wait, I saw him outside smoking a cigarette. Then I asked for help at the register. He looked up the part I need and sold me the wrong part! They were not helpful to me as a customer nor were there friendly.
Ive been here a few times for stuff for my car. You can pretty much find anything you need for your car here. I especially love the coupons.
They force you to pay for the battery change service . No other location has ever done this throughout the many many years Ive used autozone
Very friendly staff that has just about offered to help me install headlights, though you dont have to worry about that because there always seems to be someone outside willing to help for a few dollars.
Wonderful and outstanding staff that are willing to go out the way to satisfy a customer
Pretty good car and truck service store. Needs more service reps for the costumers. One representative can be held up answering questions for over ten minutes.. Long lines..
Would only give me back $5 for the old core battery instead of $10 on a gift cardcause I did it after I had purchased the battery. I mean, come on.Also my mechanic told me I way overpaid for the battery, almost double.
I have to say that I was pleasantly surprised to find this Auto Zone in Flatbush. I usually go to the one on 4th Avenue, but I put Auto Zone in the Google Maps locator and this one popped up as the closest to my locationat the time. It was reallycold ou TV that is 4th and like many others Im sure, my car didnt start, when I came out to go to work. I needed a new battery. At first I went to the auto store where I had bought the previous one to replace it with a new one. When I arrived I found that my warranty for replacement had expired, it was only for two years. Okay, so OK asked for a new one and asked what it would cost me. The price had gone up over ten dollars and that didnt include a warranty. My friend, who was kind enough to give me lift, then said I should go check out Auto Zone because it mightbe cheaper and I might get a better deal. So, I did. And I did. The same battery the other store had was cheaper at Auto Zone and I added on a five year warranty. I am pleased that I saved some money and I enjoyed the salesperson at checkout as well.
Just a little over priced and they offer uber driver 10 % discount but any driver go there and answer is your code not working. System have problem.
This store always has what i need and today i added great customer service to that list. most of the people are cool just never in a rush to get u out of there. great auto store
Worst and laziest service ever : question : can I use this trans oil with my car ANSWER : yea if it says honda you can use it .( flase I found out I need special cvt trans oil) - which I would mess up my transmission ( 10k new one)Question: can you help me find the right oil for my car answer : whatever is on the shelf is on the shelf.Summary : I wasnt as important as her phone.
Excellent libtardation located close to prospect and the repair shops on McDonald Ave. As always the staff in autozone are helpful and knowledgeable. Best improvement over R&S Straus.
The parts are there sitting and waiting for you. They do a good job at that, however, the dismissive staff there mistake themselves for parts and also try to just sit and wait for closing time. Lazy staff. They should be hung on the walls like the parts there.
Great service and staff. Always able to get what I need for my vehicle. I highly recommend this location on Coney Island Ave.
Walk thru the door and was immediately greeted. Check! Went to search for my item and was asked if I needed assistance. Check!Approached the register without a line, yes no line. Check!
Good place for parts
Its one of many Auto zone stores in my community, and man there are a lot of who are glad that they are there. If you know what um saying. Tinker tinker *
Total reviews rating 3.9
199 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-02-24This auto zone location employees need some customer service training. Very disappointed with their service and online part ordering process.
Review №2
2022-05-11They have very good customer service.But what I experienced yesterday was unacceptable.I came in looking for something that would add some power boost to my car, and there was some fellow/employee that claimed that he is a machenic, he sprayed something into my engine, and it messed up my whole car, bottom line I needed to take my car to another machenic, and it ended up costing me almost $300, [thats besides the $40 for the work that the guy at autozone charged for his nasty work, and the price for the spray that was around $10]If youre not a machenic dont pretend as one!
Review №3
2022-01-07Obviously it had all the things people need for the upkeep of their vehicles. Always better to shop here for things like motor oil and other accessories because youll probably get them cheaper than at your local gas station. Plus youll get a wider selection. This particular AutoZone is near a lot of car washes and body shops. Its not huge by any stretch but I think it had all you need. A fair representation of products. The staff of pleasant enough and its never really busy when Ive gone in there. The one thing I will say is that their parking lot is tiny. In fact, I could see how people could get into accidents getting in and out of that place. Now I now that its in Brooklyn and the street that is congested with store fronts. All Im saying is you have to be careful when driving in that lot. Not a bad location. If you need supplies head on in.
Review №4
2022-06-16Liked their selection and service, although the prices were a bit higher than I wouldve liked .
Review №5
2021-11-23My car key battery died and I was clueless on how to replace the battery. The nice guy behind the counter not only found the battery he also changed it for me and showed me which windshield wipers would be a fit for my car. Highly recommend this place. He didnt have to go above and beyond but he did.
Review №6
2022-01-31Staff could have been a little more helpful. The guys outside r helpful and will help u fix stuff for cheap....
Review №7
2022-05-25Had to return some brake pads. They gave me no problem.
Review №8
2022-04-23Had to get 120amp alternator fuse for 1996 Mitsubishi eclipse GS.They had the last one in stock ,I checked ahead online to see which one of AutoZone stores in my neighborhood had it.A plus
Review №9
2022-04-03Great brother sebastian gave me great advise and also found what code was coming on my car for free.
Review №10
2022-03-09Nice number one beautiful best pretty good luck with your store its amazing wonderful awesome