Kerbside pickup
Yes
AutoZone Auto Parts in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 718-965-1363
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7:30AM–10PM
- Tuesday:7:30AM–10PM
- Wednesday:7:30AM–10PM
- Thursday:7:30AM–10PM
- Friday:7:30AM–10PM
- Saturday:7:30AM–10PM
- Sunday:8AM–9PM
AutoZone Auto Parts in other cities:
Comments (199)
Great customer service! Clay helped me install some windshield wipers. I didnt know what to do and he helped me take the old ones off and put the new ones on. He is great, thank you!
Prices are fair, BUTTT customer service is right on point, very helpful n super attentive.. Right in the parking lot my man installed both the master switch on driver side & the power window switch, the regulator & the window lift motor on the passenger side & was able to BORROW WHATEVER tools he needed from inside... The rep kept coming out to make sure he was good n if he needed ANYTHING not to hesitate on asking service was definitely 💯..
Last week come to change car battery, few days after they installed. My car break down again. I send mechanic to check. They say is the battery installation process mess up my car. So, I went back to talk to them. They just “the installation is FREE”....... doing business not supposed like the
Very good customer service .The cashier was extremely knowledgeable and helpful with my problem. They always have what I need.
The AutoZone at 600 Hamilton is great! Well organized and customer service is awesome too!! David was a lot of help! I got exactly what I needed and was in and out.
I ordered a blower motar, but when picked up they didnt have a reciept me, when asked for the receipt they said the order slip would be fine for returns, when got home i relised it didnt come with the actual fan, so i went back my 15 min ride to return it and the guy at the desk says he cant find the order by my phone number and cant return when i asked for the manager he said he isnt in!!Very bad !! At end got the return done succsesfull with the store manager jeber Thanks for your help!
Popped in here in a light night I think a little bit after closing hours for a blown headlight. Was just about to get on the highway and head to Massachusetts when I realized it. Got to this location and the manager opened the door to assist me and even came outside to install the bulb.No soon as I was about to pull off another customer rolled in the parking lot needing a can of flat fix and the manager came back and helped him too.Cool dude, well stocked location and very helpful.
WOW. Super fast Service! My battery died on me on the upper west side of Manhattan. After getting a boost, drove straight to this location because it was near work. I was greeted right away, and bought my new battery, and right away the associate installed my new battery for my Chevy Express van,i also got an extra quart of oil.I must have been there no more than 10 minutes tops. Kudos to the staff at this amazing AutoZone
Staff here is always helpful. Couldnt get my replacement wiper blades on - Assistant Manager came right out and had them on in 30 seconds!Will say its a small little plaza and sometimes you need to hunt for a parking spot.
The staff did a great job very knowledgeable and kind. I made a bit of a mess in parking lot and asked for saw dust to clean it up and they were happy to do it them selves. Thank you Asim and Jose for your great service
Always
The AutoZone at 600 Hamilton is great. Angel, one of the managers and the rest of the staff really went out of their way to help me out of a bind. Cannot be more impressed with how thoughtful these guys are.
Very helpful staff here. I dont know anything about cars but needed a battery and install. Guys were kind, helped me get the right battery and it was all wrapped up quickly. Would absolutely go back.
They used to be good, used to price match with different stores but now they say they price match but they dont price match with anyone cheaper than them. The funny thing 2 weeks ago they price match with Walmart and now they dont. The funny thing is that it varies based on the store you go to.
I came to AutoZone on Saturday June 5th like I was coming out of the Sahara desert! It was a sweltering day of over 90 degrees. My AC was blowing hot air! I had just purchased the used vehicle in February and had no knowledge of whether the air conditioner worked or not. Once I arrived I talked to Jameer Ahmed and he was very knowledgeable and helped me with everything! He suggested what I should purchase to remedy the problem and he even installed it! He was amazing! Thanks so much Jameer! My son and I are cool today because of you 😁❄️😁❄️
Went in today because I had a coin jam my seatbelt . I purchased a magnet online that didn’t fit , so the workers were nice enough to help me out finding an item to dislodge the coin in seconds after spending hours at home . Saved me a bundle of $ and can’t guarantee I’d get that help to solve issue if I went to another store . Appreciate you guys and my neighborhood autozone
Great customer service. Spent more time and was more helpful than the AAA roadside assistance we got right before visiting here. Store manager was especially great. 10/10 would come again.
My experience was great. Went in, asked 1 question & received everything that I needed. Its been a while since Ive experienced such great service.
Not bad service went quick
Super helpful staff. Came here after horrible experience at the Pep Boys on 4th. Excellent service and was in and out in 60 seconds. Come here if you want to be pleased.
I went to Autozone in need of help getting my tail light fixed, I was greeted by Jabeer who went out of his way to get me the right light bulb and help install it in the rain! I was so thankful for his help and everyone at the store!
They were very knowledgeable. They knew exactly what I wanted and were it was located in the store. This was my company car. Awesome job Jabeer.
Don’t trust there battery tester machine. Bought battery and within 3 month the battery kept dying took it them and they test it but the machine states good battery. it costed me more the $80 plus the stress of running around from Mecanic to another finely I went back and argue with them to swap the battery. Now the battery is good.
Very helpful and understanding and patient
Mostly self serve wide easy to navigate aisles. Nice sized parking lot with spaces abundant all hours. I have visited several times and have no complaints. Staff is courteous and knowledgeable. I will visit again.
The guys were wonderful and professional
Asin did a great job at helping install my windshield wipers last time and today pulling up the car check engine light codes. Today 10/19/20 Angelo Lopez did an amazing job at coming out to check the exact running daylight bulb and noticed that the auto zone system was wrong and agreed with me on the size, He than offered to help with the installation on my bmw. I see him as a future store manager/mechanic or above. Third time I come to autozone and awesome customer service. Angelo Lopez even made sure the daytime running light worked and explained and stated that the bulb did blow out. I wish I could post more than one review but my phone only let me edit the previous one from 8 months ago. What Angelo Lopez did, the dealership would have easily have charged me $100+ dollars. Great guy, and hopefully he sees this review, coming home from work from fdny ems he made my life easier and he will go a long way.
Had the parts I needed but the store was very unorganized. Hopefully I caught them on a bad day. Other than that the employees were helpful in finding the part numbers and the actual products I needed to repair the car. Ample parking is available at this location. Overall I would recommend this place.
This thank you note from my end to Mr Jabeer Ahmed the store manager is a small gesture of appreciation for your excellent services. The appreciation for your job is much more than what I could express in this note.
I always purchases my parts through this location. Had a wonderful salesman who equipped me with all the information I needed to make an educated purchase. Everyone on site was professional and helpful!They got all kinds of part cheaper than everyone else
Had a phone call for the new battery. The rude guy said NO we don’t offer battery installation. I called other autozone near costco, they said YES we can do it. This place just losing business because employee.
I had a bad experience in a bad bad nyc weather, I came across so I can change the tip of my winshield and the lady at the cashier had an attitude and didn’t want to help in anyway possible. I have no clue on how to change the replacement for a wind shield, I have never done it before and I thought I would never go into this type of situation as my wind shield started giving me a hard time to see with the storm, it happened so unexpectedly. I would have search youtube for a video on how to change them if it wasn’t this much unexpected. Anyways I asked her if she could help me or get someone who works at this huge auto zone store to help or to at least show me how and I will do the work.... she responds with out any temper that she has no one with her to help at that time. I saw 2 other workers dressed with auto zone uniforms with her and the store was empty they weren’t busy with any customers and non of them wanted to get involved in my situation. If it was a slow sunny easy going day I would never bother asking for help I would have done my research, would have never requested any help from her or her co workers. Come in get what I need and go outside and change it myself there and then. But at this situation with this kind of response it was harsh of them to not even give a crab about not just doing something part of their job but also doing someone a favor and good moral deed that could probably safe someone’s life out on the road in such a stormy weather like this day happened to be.I would personally not recommend any one to visit this specific or all Auto Zone stores because it’s corporate owned and you’re more likely to get the same treatment unless you know what to grab and grab it and go, because in corporates all you’ll meet is just workers who don’t put their hearts into what they do because they don’t own it. You are better off going to a smaller business that is more likely owned by a family (family business) as you’ll get better attention and people that care about what they do.I am not a person who leaves bad reviews or picky or negatively looks at things. I work in a business that serves others and I never turn my head even to those who don’t show respect to me or my profession even if I can’t help I will try my best and what’s in my power to at least help. A manager of this store must try to fix this and that’s if they care. I hope the best for everyone.
Quick service, very polite and friendly cashiers. It’s a quieter location so that means fewer lines and you’re in and out in less time.
I had an AC problem that a local repair place wanted $150 to look at, w no guarantees on how much repair would be if one was needed. An employee named Jahbeer at this auto zone listened to me describe the symptoms, made recommendation for leak fill and freon replacement. Showed me where to access AC refill nozzle and even showed me how to use gauge to properly fill. $37 all in and saved me on a wknd where temps were in the 90s and I was driving to a relatives house 300 miles away.. These guys are awesome...and he even refused a tip.. thank you sir !!!
Its so quiet in here it can be unsettling and creepy. They employees are fairly nice. Not really motivated, but then again its an AutoZone. I stop by mostly for engine oil, lube and odd metric bolts etc.
As you notice the weather today is horrific and my windshield wiper broke on the highway in Brooklyn on my way to Staten Island. I walked into Autozone and Sybil immediately came to my rescue. I had no idea which one I needed but she was so patient, helpful and knowledgeable. She also found someone to install it because I had no clue as to how to do that either. Umar came right out and helped me. They were both amazing and the epitome of wonderful customer service with continuous smiles and pleasant attitudes. Thank you for all your help!!!!
So apparently this AutoZone discriminates against men. I come in to buy a battery and ask for it to be installed. The guy says we can do it in the morning, I cant be left alone. Now the woman that was in front of me also bought a battery and the guy went outside with her and installed it. I walked back into the store and again asked if they can install since the woman out front is getting her battery installed. The guy again refused.
Jabeer Ahmed is an essential worker, he’s God sent and needs a promotion, very respectful and helpful and knows what he’s doing. Great worker 100 ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
This used to be my favorite autozone when they still alowed repairs in the parking lot. Typically, on a sunny summer weekend, there would be a bunch of guys wrenching their old beaters, but once the manager changed, they posted a sign that explicitly prohibited repairs, and also the staff got a lot worse. Used to love the old staff, as they were nice and really helpful.
Great service!!! Was in and out with what I wanted in a minute.One of the workers saw me outside trying to connect the new wipers I bought and came out to offer me help I would rate it 10!!!!
Very convenient location, and biz hours too.Also, the staff are very knowledgeable, responsible, helpful, understanding, especially the dude with the tight cloths lol.Need a hand, or an advice? Theyre the ones to go to .....
Jabar and Oliver was very helpful in the time of need. Very kind and professional individuals! Great service and teamwork! One of the most auto zone I visited.
Ive been going to AutoZone way before the had come to the city.Gone to most locations but always find myself coming back to Hamilton Ave.The crew are helpful and especially courteous ( we want to be happy when we have to spend) ,Ahmed has been there for the longest and always greets with a smile, when I leave Ive accomplished my goals and I leave with a smile.Thank you AZ
Gabriel M. is just a sweetheart. My best friend and I went to get her headlight changed, and he went way beyond his job and offered to change it for us so we wouldnt get a ticket. Its was around 9:30 at night. We tipped him and was just overall sweet ❤️ Give that man a raise!
Helpful well-run store. Respectful guys who always take care of me.
Service is horrible they was not any help at all. I tryed to return a faulty part that I bought and they told me they couldnt do anything for me and I didnt get back my refund smh poor customer service
They are very helpful in this AutoZone honestly I love all their locations I love going to AutoZone I spend an hour or two in there every time I go and I go a couple times a week even if I dont need anything I just love to shop around in there its like my home away from home
I have been here a number of times and I have always received fast and friendly service. It can get busy at times but they always go out of their way to help if you have a question.
Employees didnt know about simple bolt sizesCorporate office needs to train their employees regarding basic stuffFemale on register worried more about OJ Simpsons case & her smart phone
Unprofessional manager, a Perfect person to chase away walk ins. Making enough money with shops account already.
As a chain AutoZone enjoys magically loosing your insured parts in your computer profile. So do keep your receipts if you need to use the replacement warranty.
Really nice employees. Got what I needed
Always smooth going there. The staffs are always nice, and they take back used parts to recycle.
The guy helped me find the right replacement lamp. He even went to the shelf to pick the right one. You dont get this kind of service anymore!
Excellent customer service and very professional and friendly. I would definitely recommend this place to my friends and will continue to be a customer..
This Auto store has all you need to repair your car. My wife needed a new Battery and we got one.
Had the same items as pep boys and advance auto parts, but for quite a bit less.For instance, Pep Boys has WD40 White lithium grease for, $7.49. AutoZone had the same thing when i got it for about $5.49
Very good at what they do.fast,helpful, really help u get the job done felt like I was in a commercial 👌
The food in their shop is the most disgusting thing I have ever eaten
They always have car battery in stock. Also carry other vehicle supplies
Always find what i need and the customer service is superb.
Staff is good better then other A.ZonesClean well maintain establishment.Inventory is good and sales are upEvery now and then...
Ahmed was very helpful, offered and helped me install new wipers, refused a tip
Parking lot is too crowded and long lines. slow service.
Drove 30 minutes to find out they dont open 7:30am and had to wait long time
Great place! Came in for a new battery, Jabeer and Susan were very helpful. Will recommend this location.
Great staff has all parts for your vehicle love it
Frank is the best. Ok ok. So is the whole autozone team there...Only place I go...
Very helpful they checked our battery for free the have helped out greatly with knowledgeable staff and freindly service.
Parts usually readily available hen needed😊
Perfect- had a replacement battery in no time. Wish it was closer to our apt!
Great service. Bought a car battery and they installed it for free. $5 off when exchanging the old battery.
Great they help me choose and punt new windshields on my car.
Dealt with custys in a reasonable fashion and kept the line moving steadiy
I was there for a bad battery and never found so many nice and helpful people this is the best autozone i have ever been to i was out of there with a new battery in under 30 minutes
My favorite store
This is the spot My husband and I go to to get all our auto needs..good staff and good prices.
Very friendly patient and knowledgeable!!
I needed a new battery. A worker name frank helped me out a lot. Love this place !!!
Terrible the manger at the third Avenue store would not honor a return , I had receipt and it was in the acceptable time frame , so frustrating
The staff and the manager are very helpful and professional.
Guys there always willing to help and friendly.
Doesnt help change battery. Broken tools.
Place is great and have everything u need for your car.
Helpful staff. Guided me to a fantastic place to inspect my car.
Everyone here is great except for the incompetent manager Javed.
This place was stocked well. The staff was helpful.
Helped me return a part for my car. Very helpful staff
Really helpful employees who gave me the information I needed to fix my car problems
He showed me how to use the product, then he noticed that its not necessary for me so he offered me to return it, wow, amazon service!!
Good service
Im here once a week. Decent variety of stuff
Great customer service and always has parking available.
Very helpful staff got what I need in no time thanks guys
Nice Place I Fine All I Need !!
AutoZone always has the best prices, great parts, and friendly staff.
As ready to answer your questions and helpful explaining how it gets done and what you need.
The staff and manager are very helpful and polite!
Friendly staff, good stock, available parking.
Thomas T thank you for your service and endless automobile expertise very much appreciated!!
Parts yes they have it. Customer service. Need to work on
This is a standard AutoZone. They have plenty of free parking and the staff were friendly and helpful.
I went there for car when we first got our car and its good
Staff is allot better than before & much more helpful
They had the part I needed and at a good price.
Nice place... every time I go, I find what Im looking for.
Great for auto parts and very helpful
Excellent if they have what you need.
They did not have the part I needed for ny car.
Good place to buy stuff for your vehicle.
Guy on Sunday morning is impossible to understand, very rude and a waste of time. I will take my business elsewhere.
Had the parts I needed with a lifetime warranty.
Friendly staff, parking, items easy to locate
The service is great and it even had hitches.
GREAT SERVICES.
Ordered an item and it came in on time!!
Guy helped me with everything!!! Very knowledgeable.
The guys help you to find the parts you need fast
Great service and selection.
No friendless at all !! horrible customer service
Bad customer service. Was waiting for cashier for 15 minutes
AutoZone will carry the parts that other parts stores may not have in stock
Just got hung up on because he couldnt find my part. rude.
Helpful staff...at least when I went.
Very good
Nice people not bad price
Always have what i need never wait long
Theres a long wait when servicing your car..
Got what I need and worker are very helpful.
Had what i needed not to knowledgeable but they know the inventory
Very average with an intense chemical smell
I got lights for my Mazda 3
Helpful staff and late hours.
GOOD🙂
Its okay needs more staff. Long wait.
Conveniently located and well stocked.
Clean store. But staff I dealt with wasnt very knowledgeable.
Very professional and courteous
Good store pleasant personal
Excellent Services. Late Hrs..
Slow service
Very helpful staff!
Always courteous and efficient.
Amazing savings and helpful people
Everyone is knowledgeable and very helpful
Excellent service, recommend this place
Good experience!
Best store, best people and best price
Basic. -0- help from the staff....pain to get to.....
Clean place, good selection.
Terrible personal 8:40pm 8/10/2018
Its AutoZone. Do you have a car? This is an AutoZone.
These guys are great.
Reliable auto parts store.
Besides AutoZone Pep Boys is the best
Excellent service impressive
Always great service
Was not happy with the Manager
Increased prices a bit
They are not helpful at all
My favorite Auto Zone around.
Good parts store
Seems like run well
Perfect!
Very helpful personal
Nice place to shop
Good
Right off the bar. With parking.
Good
Awesome counter person
Never enough employees
Its alright to buy
Excellent service
Good
Super
Very good.
Slow checkout lines
Good warranty
On point
Great service
Good service
Good service
Amazing workers
It was great
Good service
👍🏻👍🏻👍🏻
Great service
The best of the best
Ok
Total reviews rating 4.2
199 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-03-18Luis from Auto Zone was very helpful! This employee was a great gentleman who went above and beyond in being able to quickly locate and resolve my issue. I had a car run into the back of my vehicle in which my rear reflective lights were damaged. Luis was quick to care about my situation and was readily attentive to any questions I asked and he certainly gave me very useful information and options to choose from. This is the kind of customer service that will make you feel like you matter on a day where you already have an issue to fix. All smooth and quick. I absolutely recommend this location! Ask for Luis he is very professional! Thank you Luis and Autozone for hiring such talented folks.
Review №2
2022-04-16Place has the majority of the items youll need to maintain your car. In my opinion, the transaction speed is not that fastest so a line may appear. Besides that, the employee are very helpful in finding what you need. Even if there is more than one choice.
Review №3
2022-06-24WOW! I had a pleasure working with Alex !!! I’m so happy all because my car is back to working and running better then ever. I’ve never been to a auto zone where the employee truly cares, he helped me find & fix my battery & even pointed out some issues that were small but could of been SUPER BAD if I Didint fix when he told me so THANKYOU A MILLION !!!!!!!!!!!!!!!!!! Made my whole week !
Review №4
2021-12-3112/30/2021 ~4:00pmCame to this location to return something. Had everything required. Receipt, warranty, original packaging, and form of payment. These guys made me drive another 30 minutes to the original location where I bought the item to return it. The return policy allows me to return items at any location. These employees were rude and unwelcoming. They wouldnt even look at me when they spoke. Absolutely preposterous.
Review №5
2022-07-13100% customer service, they are the best I ever seen..
Review №6
2022-01-24My windshield wiper broke tonight at 8PM in the snow on a Sunday. By the grace of god, this place was open. I came in, and the manager Jabeer helped me right away. I don’t know anything about wipers and he could tell — he took care of the situation by checking the car model in the snow and then helping me choose the wipers to get and then he came out and replaced them. I tried to leave a tip but he repeatedly declined. I don’t know how else to repay him for the unnecessarily kind and excellent customer service, so here’s a review to express my sincere gratitude. This place is more than 10/10 it’s 500/10
Review №7
2022-07-02I went today for help with the oil in my car and everyone was friendly and very knowledgeable and helpful
Review №8
2022-04-09Good prices and great service. Replaced my battery in fifteen minutes, with a discount!
Review №9
2018-12-14Was very satisfied with the service I got stranded and replaced the alternator at the location just look long because of the tensioner pulley she started up fine and I left
Review №10
2022-06-03Guys are very courteous and always take good care of us