Kerbside pickup
Yes
AutoZone Auto Parts in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 718-789-9744
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7:30AM–10PM
- Tuesday:7:30AM–10PM
- Wednesday:7:30AM–10PM
- Thursday:7:30AM–10PM
- Friday:7:30AM–10PM
- Saturday:7:30AM–10PM
- Sunday:8AM–9PM
AutoZone Auto Parts in other cities:
Comments (199)
The employee who was supposed to help me would not answer any of my questions. He was really hostile. I asked him what the difference between a scissor jack and hydraulic jack he wouldnt even answer that one. He just said I cant tell you what to get, get whatever you want.It was a really frustrating experience and despite the stores convenient location for me I will never go back.
My cars battery went dead twice in a few days. Went into the store and wanted to get a reading on the batterys capacity. The store manager(? didnt get her name, but she mentioned shes from Ivory Coast) was very quick to respond and came out to help me.I chose to replace the battery and the mechanic (Kenny, I believe) who did it quickly was also very helpful and explained all the details.I cannot express enough thanks to both the store manager and the mechanic who were professional, courteous, fast, and friendly. They need to be recognized for their excellent service and for being great people.
2 months ago I was looking some timing belt for my Subaru and some of the personal give me the only option I have the get one it’s by Subaru.com . Thanks
Customer service is very courteous. I got what I needed and whats on my way. Thank you AutoZone.
In and out quickly, this guy Kenny couldn’t have been nicer or faster. he got my VIN, didn’t try to upsell me anything crazy, and then took me right outside to change the battery. quality experience!
Did not help us look up information and didn’t provide any diagnostics testing…very dismissive attitudes. Will never return here again
Let me say that I have been a AutoZone customer for years at different locations... Always great service !!! But this location and its staff have issues !!! First off the parking lot looks like youve entered a Third World County, with all the vagrants and the little Shantytowns there allowing them to habitate their. The Manager.. Mike, displayed the worse customer service Ive ever seen and had the displeasure of dealing with. Then the staff of Moe, Larry and Curly arent much better !!! If I could give a neg. 1, rating itd be right on point !!! RETRAINING, RESTAFFING and lock your Car door before you go in this sorry location !!!
THIS AUTOZONE DOES NOT CLOSE AT THE TIME THEY HAVE POSTED!!!!Summary: This AutoZone needs to find a way to inform their customers that they close earlier than the time posted on their doors, the website and the time that I was told over the phone.What happened: I come to this auto zone all the time. During the day, it is a really pleasant place to shop. Very helpful associates. This specific Sunday night, my perspective of this branch changed. I called around 7PM to ask what time they closed. I was told “9PM”. I needed a part for my disabled Nissan 350Z. I finally got someone to rent me their vehicle for $50 to get to the AutoZone in time. I got there at 8:55PM to find the doors were locked. I was immediately waved off by the security guard and was then ignored. At 8:57, i decided to call because I seen the attendant behind the counter. He answered. I told him I was at the door and he said we’re closed, I asked what time they closed, and he literally said 9PM. I said but it’s 8:57pm and he said he already closed the register. At this point, the security guard came to the door, to get rid of me. He said, “we’re closed”. “I said but it’s not even 9PM yet. What time do you guy’s actually close.” He began to repeatedly yell over me, “We’re closed. We’re closed. We’re closed...” I began to raise my voice hoping that he would finally hear a word I was saying. I told him to “calm down and that I’m not mad at you guys”. He then calmed down to listen. So I then took the opportunity, shortened my question, and asked “what time you guys actually close?”. He pointed me to the sign on the door that says 9PM and said “I’m not gonna keep doing this with you”. He then closed and locked the door on me and walked away ignoring my question. This interaction ended with me outside confused at 8:59PM wondering why they kept saying they close at 9PM but the doors were locked.My main problem is this. It’s not fair that you can be told over the phone, or on the AutoZone website, or even on the location’s door, that this AutoZone closes at 9PM. And then you get there beforehand and the doors are locked. There are people that walk really far, or rent cars like I did because my car broke down, all in order to get there before closing time. If you lock the doors 10 minutes early to close out the register, the closing time is not 9PM. It is 8:50PM! Please find a way to inform your customers that the store closes earlier than the posted close time . I will be copying this and sending it to corporate. I hope they make the necessary changes in order to be more transparent with customers.
I regularly shop here for certain items. Staff customer service is excellent, its always clean and all the workers are always helpful.
Nice staff here, good prices
Very nasty way to take care customers and very poor customer service. They make you way too much on call.
Very helpful staff, lots of people work on their cars in the parking lot
They are okay people just need toFix their attitude
Out of shock the part i need they me far to a another store not happy at all
Staff is incompetent and obviously dont want to work there. Didnt even want to help the customers and plain lazy.
Great service although the team can be tough on you at times. But they help you get your car back on the road running with the right stuff
Im a regular customer to this shop never had any issue before but today when I went to get antifreeze for my car I asked the guy for blue antifreeze he gave me one ( btw he was very nice and helpful) and when I went outside and opened it it was yellow in color and went back to tell them and 2 people were very cooperative and I explained to them I dont want to get another antifreeze color as I always use blue color when I was talking to them somebody came in rude way said whats the issue ( I think he was the manager ) when I told him he said you opened it and now you wants to return it I told him the story again as I was told its blue by the employee there and its not my fault then he said lets finish this I dont want to talk more , in a rude attitude please to take care of this issue and will not go to this place again as I dont like to be treated like that again btw all other employees were professional just that guy
This store has a lot of things you may need for you car. The staff are very helpful. It is well kept.
Worst customer service ever received, never answer my questions multiple time I visited, wont even see if anyone else is able to help. Will point you in the aisle it may be but never actually assist on what you need. Almost seems like some of them arent knowledge on cars.
Just a convienent location, would rather go somewhere else if I could. Need more staff, my visit there was ok.
Friendly and knowledgeable workers but the wait to be service was to long😞
Visiting this store since 2011,no issues with workers or people outside;until yesterday 12-30-20;asked a worker for a part,by the way never seemed him before.hes answers were all rude disrespectful and unwilling to help blatantly,I tried to reason with him as to why that attitude,and it just escalated it even worse;I told him mr you shouldnt be working with customers,mr your in the wrong place,he just continued to justify his bad behavior;and he did that twice,on both ocassions,because I needed two different items.spoke next day with manager,named terie and let him know that I didnt appreciate such treatment at his store or any store;his responses seemed apologetic!Im chaplain!
Fully stocked for bulbs I needed
I was around the corner when my car had to be jumped, so I decided to go in for a quick battery check. Took a while to get any help with a battery check. Finally got help after about 15 minutes in an empty store (customers on the phone are helped first)then he checked that battery asked why I was there and told me to go to the dealership. Said battery was fine. Battery was dead.
This place is cool. Much better run than other locations in the area. No smart mouthed managers,just what you want for your car.as it should be.
Great People. Great Store. .veryHelpful. Get the right Part s.
Staff were friendly and helpful, no long waiting in line either
Just curious. Why would your website say that your store specifically has a part when in fact NO AutoZone does? Not cool. #CV2000/RADIATOR
Great store just need 8etter customer service
Parts for my car and the staff are always helpful will even order parts if they dont have on site would always go back for my car needs
Auto zone is falling off. They don’t keep up with anything and most stores have staff that don’t know the difference between a hole in the ground and the one in the back of their rear end.
Great place to shop for all your car needs but when you call a store they put you on hold for a very long time
The manager, Michael G. had me standing there for over 15 mins waiting to return a item. He was on the phone and even took care of customers at the register while I stood there like I was a ghost. Then when I pointed it out to him, he rudely told me he was taking care of another customer on the phone and I had to wait. I cannot wait to call corporate offices monday and lodge a full complaint on his poor customer service and rude attitude.
Just a regular Autozone, but the staff here are stellar. Kenny helped me out tremendously when I had to replace a battery. simple task but he flagged me down to inform me the battery i just returned was actually still under warranty. I understand that he didnt have to do that. great customer service!
Great place for youre auto needs
Employees and customers not wearing masks, or not wearing them correctly, and not distancing despite signs. Poor availability of essential tools and availability of items listed online as in stock not reflective of actual store stock. Total waste of time.
They are very lazy people here they dont wanna help the customers. I feel like the guys outside of AutoZone helps you more then the employees!! Fact...
This is best store to get lots of things of car you need . I liked it guys.
Im a new car owner and still dont know everything I should. Kennedy helped me find which parts I needed and installed them for me, showing me how to do it myself in the future. He was very quick and polite. Thanks Kennedy!
Guy I spoke to over the phone set aside a battery for me for a warranty got there and Kwame or Kwaisme(?) found the situation to be a joke, laughed, and eventually told me that they didnt have my part. After raising my voice to the guy and calling his ability to perform the job into question and informing him I called, which a few other customers found funny, I got the part that had been set aside for me. Dont waste your time even on a warranty or much else with this particular store unless its because of my skin color this happened which based on the crowd wouldnt surprise me.
Lack of costumer service especially by the Register. It takes them hours to finish off with costumers at the register. Not only this location but the Morgan ave Location as well. I have seen costumers leaving numerous times because of that. Would you wanna be treated like this? Very nerve wrecking .
About 5yrs ago I went to this auto zone and have my battery check, it was bad and they change it, my battery keeps dying again so I came back to get it check to see if I need a new battery the associate is telling me he can’t give me a battery check because of where my battery is the tester can’t reach it, well they just loose a customer with more than one vehicle, in a slow time as this your business turn down a request where you could sold a battery, I got it check somewhere else and bought my battery there, much better service at this store
I came minutes before they were closing and the guys there were super helpful.
They are very helpful and have great customer service great job guys #!
I loved it.Someone helped me for replace battery. I bought battery, 2 headlight bulb,wrench set etc.it was time only 15 minutes before I did all my needs.They are nice and good guys.So Im really happy.Thanks Autozone. !
We went to auto zone in east 149 st in the Bronx and a worker named Chris was very helpful and made it easy to find the things I need
Very good service always leave satisfied
Good clean store nice friendly staff very helpful very attentive security also locals outside willing to help with your basic mechanic needs (AT YOUR OWN RISK) theyre helpful. If you have a hooptie or clunker this is a place to go to keep you on the road.
Staff here were very helpful and they knew exactly what they were talking about. Keep up the great work!
Ok so I went to about two other auto zone but this one takes the cake. Elijah or Elizer was a amazing help today. Did engine light check and printed out the info for me helped me with some good options and parts for repairs. This is my new spot now. Thank you for the awesome service!!!!
On 8/2/17, I called to ask questions about testing a battery and if someone was there to install a battery. Mrs. Manager was awesome and also gave me the exact cross streets. Joe tested my battery and alternator and installed the purchased battery for me. Such professional and pleasant crew. Thanks guys, Im back in business with your help....
Easy to find my item but its always only 2 people working in there so it takes a while before u can pay for it
Parking lot is sketchy but inside its legit and covid safe.
Workers so dam rude I got there before 17 minutes to close and the man close the door on my face and tell me i cant got there any more
Slow service... Waited more than ten minutes on line to pay for my purchase.... Two employees on one customer... Smh.
Associate very helpful..didnt try to oversell just because i am a woman! I did my research before i went in the store
Soon as you go in to the store they are helpers everywhere. They changed my old battery to a new battery. Really helpful people working here. Go there for anything for your car.
Busy with people picking up parts but theyre very knowledgeable
Mike the manager is very disrespectful he dont know how to talk to his customers or staff Hes not helpful and he is incompetent to be a manager, Note one thing being disrespectful To customers And staff is bad for business
Good customer service but the points system sucks
Always a pleasure to spend my money there
My go to car parts store when I need something. The customer service was great.
Great service at this location, all my knees was mate.
This place is a little concerning you have people outside that look like they are about to rob you, break into your car and haggling you for repairs. Its very dark in the parking lot! They need to type of lighting out there.
My go to place to get what I need for my car. I am usually helped right away and my shopping experience is easy. Never really crowded. Also there is free parking so you can do quick car updates right away.
Its ok never really have the product im looking for and most of the time theres barely any parking
Horrible customer services sold us what she wanted and didnt even listen to the customer! She was to busy talking to her clients! They didnt want to help anyone not even to check out! My father offered to buy the more expensive battery she didnt even listen so on purpose my father went with the cheaper one so we could leave and we needed it due to an emergency! Horrible one star is not even deserved!
There one guy there that gave everyone that call or came in a attitude like it was a bother for him to do his job. He need to realize autozone only protects him in the store....
Has very good customer service They have mechanics in a yard that will fix your car cheaper in the shop I recommend junior Hes a mechanics in the yard
Angelia she sucks. Manager supervisor she should be fired it took everything in me not to snatch that blonde wig off her head her attitude rolling her eyes lets not talk about the the one with the long nappy funky looking dreads you know what God said just walk away. Bless them both
The service was efficient and professional. Appears to be well stocked according to motorists needs. Product advice is great. Might need to look up at the line more often, the layout can let customers cut the line or follow the line when not necessary.
Very helpful staff, found what I needed fast.
All ur car needs
Wait too long to get your car fixed. Very expensive for the simplest of repairs. My car was on the lift and no one was working on it when I went to go see how much longer it would be.
Absolutely horrible customer service I dont know where and why they find these people from, Parking is Horrendous, if your not from around here you would never want to pull up..
Great staff! Very helpful and knowledgeable. I will be visiting them again and often. Very courteous and professional . Keep up the good work guys. Thanks a lot.
The “employee” stood there looked at us asked god knows what and started sweeping the floor, walked away then walked by us again looked at us and kept sweeping.. no wonder advanced auto parts gaining ground over you.
Its been 6 months since I first wrote this review and not a single thing has change. Rude and clueless staff that have no problems with wasting your time. Avoid this place and make the extra drive to the location on Mercer.
Bad experience. Lack of willingness to attempt to be helpful. Poor inventory management. Poor customer service. Would avoid if possible.
I brought a battery from Auto Zone a few years ago with a warranty that expired some time in December 2017. The battery gave out 2 weeks before the warranty expired. I was able to get a free battery.I felt fantastic and was delighted since it was part of the warranty arrangment.Two Months later my car wouldnt start, so I took it to Firezone (car repair shop) and found out it was a faulty battery. I called Auto zone (Saturday) and they said my warranty expired, there is nothing they can do, I have to speak to the store manager who isnt in til Monday. I called back and asked to speak to the person in charge. I told them It was their faulty battery they gave me to replace the other I had brought from them years ago.I can not wait til Monday cause my car is in the shop presently.The lady I spoke too who was in charge at the time stated the best they can do is probate it, and give me $59 towards a new battery. I wasnt happy and spent $175 at Firezone for a battery with a 5 year warranty and less shady business.Really Auto zone? Ive spent lots of money with this company for over 20 years mostly at the same location and they couldnt do better in just replacing my battery since it was their fault. A manager should always be on site to handle issues or at least be able to contact.
The workers at the store are very thorough and helpful. They are friendly and knowledgeable. There are entrepreneurs outside of the shop to help w/ simple car needs.
Must have Patience if Ordering Parts @ Counter! . . ButUsually has what Im Looking for!!
Very efficient staff and always stocked
This location is semi-friendly. The Manager, Sean is very helpful sweet handsome and nice. The prices are moderate and this location always has what I need.
Good customer service and parts for your car.
Very accommodating and friendly service I received. Thank you!
OK they got what u need for a car. And also they have people in the front to help you out.
You already know fair deals good prices.
Autozone is my first choice for anything auto. If you join their rewards club, you will get $20 to spend after five purchases of $20 or more!
Good services. customer support was reasonable. They also have few self employed mechanics out in the parking lot that u can trust at your own risks. The store was out of stock on Y tubes and the self employed guy recommend get a T tube. In all drove off with a tab of 20 bucks. No problems since...
Employees aren’t helpful.
They have most things you need for your car and the mechanics off to the side will help install your parts.
You can always find what youre looking for to keep your vehicle on the go. They are even happy to help you replace your new part. Prices are descent too.
The staff was very helpful here needed a quick error code scan on my vehicle and they met my needs in less than three minutes. A very efficient staff.
Employees knew there stuff and help in a timely fashion
The worker so rude the close the place before 9 on 20 min
Always busy especially durig rush hours 2 to closing and there always short staff just go to the advance auto its easier and cheaper
Its a place where I buy all my auto parts. If what you need and they dont have it. They will order it. Or direct you to the many other location that have your part at that location.
The location on Utica Avenue and Winthrop... Best location so far has all the parts ,orderly ,and courteous customer service
Asked a manager to help me find something and he said look in isle 1. If I wanted to search for something I would not ask for help. The parking lot is a mechanic shop....
Changed my review from 5 stars to 1 had a return this morning, store opened 15 minutes late, Manager was this fugly, fat nasty 12 sandwich eatin cow with a seriously nasty attitude, with all do respect Rasputia Latimore, what you lack in appearance you do not make up with personality, dont know how you became a manager but this speaks volumes on the hiring practices of Auto Zone, Pep Boys has far more respect for there PAYING customers in my opinion 3-13-16, this Managers nasty attitude, lack of general customer service skills, inability to articulate a proper sentence and present herself as generally rude is concerning to this customer that will go to Pep boys next time
Staff is very knowledgable and parking is a plus.
Also good place to find things u can use for my rc projects
Dont go to this one, the worst ever. Manager doesnt care about her customers. She does things how she wants to, and not according to Auto Zone policy. She looks at the computer and lies about her past purchases.
Good service and there is parking available for consumers.
They are respectable people working in AutoZone if they dont have it then theyll look for another store who has it and bring it to you
They came out in the rain/snow to check my battery and alternator. Then changed my battery for me. Great service!
Got a battery for a decent price. The store associate also installed it for free. Now thats great customer service.
I came here to have my battery checked all they did was put it on the charger and leave the store I had to go to the back myself to get the battery and still dont know if it any good like do I need a new one or what this whole staff is lazy and just stay on phone need a whole new staff here taking my business somewhere else
Very well, customer service could not have been better.
On more than one occasion I was sold the wrong part and would catch attitude if I needed the codes from my car read. Also the parking lot is full of people offering to repair your car on the cheap.
Ordered my stuff online the night before, went to pick up order only 2 counter people and over 12 people waiting. The guy at register wouldnt look up my order (he wasnt with a customer) even though all he had to do was give it to me because it was already paid for and was sitting there ready on the shelf.
I was helped in installing my new windshield wipers and making sure I had enough windshield fluid. The customer service was what I needed that day. Thanks Auto Zone
The guys in this one is very helpful and knowledgable
Weve been there about 4 or 5 times very nice store they treat the customers and ice and they have a bathroom for you I think thats all AutoZones enjoy those stores
Samll shop,no too much product , but good service
I got my brake pads from them..smooth prompt and courteous service
The waiting time in there is ridiculous an they have all the workers jus walking around when they see along line of costumers.
Parking lot and side walk is very dirty...store could do with some cleaning too...its a good store but lacks care.
Good store for your automotive needs, plus theres parking
Average experience at all their stores. Get in and get out.
Good service and great job.
Great selection. Great space to work on your vehicle as well. Plus side theres always help in the parking lot to assist you lol!!
Good service great customer service
Nice place, good price & i liked the young black chubby female employee she was frienely & proffesional
Limited employees and very poor customer service..
If i could give this location 0 stars i would. I dont know who the manager is but they need to work with their staff on how to provide better services. The first thing that annoyed me was when i entered the location although there was no one at any register it took the guy and the girl a long time to even respond to me since they were so deep in conversation. The guy who appeared to be moving around and doing some sort of work was the only person who could assist me because the young lady was too busy sitting there to help. I needed wiper blades. He told me what i needed to get for front and back. It took me a while to locate them and when i returned the young lady who cashed me out u asked if they were the right ones could not verify because she didnt know. She asked the guy who didnt really check just said yes and i was cashed out. Turns out they were the wrong wiper blades for both back and front. I had to go to 2 more locations before i could get the right fit. Never again.
No long lines
Since we , the consumer , jumped ship and started shopping either on line or at chain stores , this is what we have left.But its good when you DO find a counterperson who knows what they are doing ..
They know what they are doing when it comes to helping you
I usually come here for all my parts for my Bae. I went to the autozone on utica ....and they ordered me the wrong part...The staff was very helpful and understanding they changed the part and called me when it arrived.
Employees are rude, they give bad information and avoid customers even when the store is empty. six individual walking around with back support belts pretending to be so busy doing nothing but talking amongst each other . Ridiculous all I wanted is a car battery, which their computer claimed was in stock but the store shelf was bare.
Great convince place,fast and know how to take care of customer service.
Manager was disresspectful to another customer.. Line was long... Staff immature
Good selection and price. Helpful staff. Easily accessible with ample parking.
Friendly and helpful associates. My cars battery had died on me. They helped me find a battery booster.You guys saved me.Thank you
Car parts
My question was pretty straight forward and I got the right answer from the auto zone customer services responsive😎👌
There prices are reasonable good place to shop for your car supplies
They dont open on time and they are slow with checking out due to having one person at the register
I called to make sure the battery i was looking for was available i gave them the number over the phone they said that they had it in stock drove over there i gave them the number they gave me a battery that was not the same number and ask me if i think it would fit...i told them i called ahead to make sure they had it they had no idea what i was talking about what a waste of time not very helpful will diffinetly not be back
I love the service here but really miss the Lady that used to work here. She was the consummate professional!
Alot of times employees dont no anything when you ask them a question because there not trained or get too bz to provide assistance
Always someone to help you in the parking lot.
An okay place to buy the parts you need but the attendants were not very knowledgeable of their trade.
Reall 👎 bad .you cant put black and Hispanic working together without a white supervisor.they just playing around.very bad service.
Very dificult to get help here; if you have a question. Your best bet is go to Pep boys more friendly atmosphere.
Fantastic car accessories and tool choices
Didnt have what I needed but did whatever they could to help me get it. Good service
Neat. Good staff.
I got help without asking..... Thanks
Just stop in to pick up some fuel injection cleaner
Thats wear i brought my patt for my car because you get warranty
Great employees with large inventory
I love them they are the city focus power
Just a place to get your car maintenance items
Courteous staff. Clean organized aisles
Very good customer service to ensure you get what you need and work with you to make sure its the right part you need
Good service from Bryan and prem
Went there for a light bulb and saw the staff treat customers with a lot of respect. One staff member even took an older womans items out to her car just to ease her from the hassle of lifting the items, while the agent dealing with my friend and I came out to the car and installed the bulbs we bought. The service felt very welcoming.
Super friendly, respectful and helpful staff! Thank you.
Funny thing is I dont have a car. The person I was with needed a part so I said hey i will take the ride.
Got a new battery reasonably priced
Good customer service to ensure you get what you need and work with you to make sure its the right part you need
Relatively decent selections at a reasonable price.Store is also well laid out, making finding stuff quite easy.
Great place to get good results. Friendly and helpful staff, and quick service. 😎
Great and fast service
Good customer service
Horrible. Big giant store and no parts available. I had to travel to THREE stores to get all I needed.And why arent there enough people working there?
Staff needs too be more helpful and nice because someone else might not understand cars but the but the very nice out of work mechanic just outside $$
Always well stocked, with helpful staff.
The auto zone here in E.N.Y. doesnt always have the product that youre looking to purchase so u sometimes have to go elsewhere.
They have what you need for your car. Good costumer service
T the service was good
Good customer service
Very friendly customer service and lots of items to choose from
Horrible customer service. Its like i am bothering them to give them my money
It is OK, but not great, gone are the days when counter personnel knew about what they sell.
They have mostly what you need for your automobile.
It was fast and good service. I found what I needed.
Great place, they need more accessories for cars, like seat covers , matching sets.
Very friendly, helpful and professional
Had exactly what I needed and the staff was able to me the right information and recommendations. Problem Fixed!
Customer service is good
Always find what I need
The cashier was extremely knowledgeable and helpful with my problem and found the perfect solution.
You almost have to beg for assistance here
Nice supportive Staff
The manager does not have any part experience and her a jerk
Total reviews rating 3.8
199 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-07-03The most nastiest and very unprofessional commercial manager i ever encountered he should get fired asap . He needs staff/hospitality training asap does not know how to deal with real costumers with commercial accounts. His entire energy and personality gives off a very bad negative energy and has unlicensed mechanics working outside in the parking lot taking up costumers parking spots even the handicapped parking and i seen him take money from these fake mechanics he lets them work on cars right in the parking lot and he sees a percentage of what they make its very illegal and this needs to stop and its not just this particular AutoZone its all of the autozones this needs to stop. Fire him asap his so called name that he gave me was Michael smh
Review №2
2022-06-13Came here on my way to running errands. Needed windshield fluid. Cashier was a young man who was kind & Alert. When I asked him if the windshield fluid I brought to the counter (Orange jug) was the lowest priced one. He said no the Blue jug is cheaper & will serve my needs. So I put the the Orange jug back & picked up a Green jug. Now Im not color blind I just wasnt paying attention for some reason...🤔. When I put the Green jug on the counter... (here is where the Alert part comes in) he immediately noticed it was the wrong one he recommended. I said Oops youre right said daaa privately to my self & got the BLUE jug. 4⭐ for nice guy & need to go back a couple of more times.
Review №3
2022-06-28The manager on staff, the older Black man, is extremely rude and unprofessional. I came to return a toolset a purchased 2 days ago because it was not the correct tool to take off my brand new car’s license plate, and he refused to accept the return claiming it was “used” and I needed to return it to the original store I purchase it at. This store is 45 mins away from my home. I will be complaining to corporate because this is beyond unacceptable.
Review №4
2022-01-24Had a really good experience at this store last Thursday evening. My car didnt start twice in the same week, so I was glad to see this store was open late enough for me to stop by and check whether the battery was the problem after work. I got offered help as soon as I walked in and they offered to check my battery right away. They then quoted me a price and told me my options without pressuring me or trying to make a sale. I ended up purchasing the new battery and the associate helping me with the installation was quick and extremely professional. I did not catch his name, but just wanted to share this great customer service experience!
Review №5
2022-04-04I’ll start with them not being open despite it being almost 9 oclock. The website and posted sign in the window says open at 7:30. But cool. Even prior to this I check the website for availability of a product. Website says in stock. Because Ive worked retail before I know the quantity shown online may not always reflect what’s actually available so I call to make sure it is in stock. I call, the phone rings, someone picks up and asks me to hold before I even ask my question. They don’t actually put the phone on hold so I can hear everything in the background. Music is playing and someone is rapping along. Great song, Baby Keem is a great rapper. That’s probably the only positive thing I’ll say in this review. Someone then comes back to the phone and hangs it up without saying anything. Naturally, I called right back and this time I was able to ask someone if they had the part I was looking for. I’m told to hold again by the same voice. The person goes away without putting the phone on hold again, and returns in a few moments confirming that they do have it. Great. I make the 20 minute trip and end up waiting until about 9:15 for them the open, the parking lot is empty, the store is empty, I’m waiting at the register for someone to come help me for a couple minutes. A young boy finally walks out, head hurried in his phone, I tell him I’m the one that just called about the bushing, he says “yeah let me check”. I thought he already checked when I called but I guess not. He pulls it up on the computer then goes to look. After a minute or two he returns only to tell me they do not have it. I ask then why would you tell me that you had it on the phone. He says he didn’t speak to me. Then another man comes out the back, I’m assuming the manager. He says the obvious. The website doesn’t accurately reflect what’s in stock. I say that’s exactly why I called to confirm and I was told yes. Long story a little less long, this manager gentleman tells me, no one hung up on me, I didn’t speak to neither the young boy nor himself. I ask them to check the nearest autozone that would have it. They check the computer and call to confirm. I call them immediately after to confirm myself and the person retrieved it and had it waiting by the register for me. All this for a tiny piece of rubber that cost $7 and took me 2 mins to install. AVOID ATLANTIC AVE AUTOZONE.
Review №6
2022-03-30The guy on Atlantic Ave is rude all of them in there as no class no patience I wont go bk sorry they rude and disgusting never again they need to take pointers from the other auto zone on deer park long island they treat u better and with respect I drove from Brooklyn to go to long island for a better service thats sad 😭🙄🥴🥴bad for Atlantic Ave business they need to change
Review №7
2022-07-07I try these guys out again no changes they never have the device that checks yur engine light ITS 2022 every location should have 2 on site
Review №8
2022-06-11Easy to find what I needed and get along with my day. The only thing I dislike is the parking lot folks that kinda hang in the parking lot all day.
Review №9
2022-05-16The people and place was fantastic..They helped me out a lot.
Review №10
2022-04-18The service is a bit slow here, but most of the time they have parts and items you need for your car in case of emergencies.