Kerbside pickup
Yes
AutoZone Auto Parts in Cortland
Categories
Location on the map
Cortland, Cortland County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 607-753-7677
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–10PM
- Saturday:7:30AM–10PM
- Sunday:8AM–8PM
AutoZone Auto Parts in other cities:
Comments (117)
They wouldnt honor the warranty on the battery I purchased there. The help was rather rude about it. I changed numbers and couldnt remember my old number for the warranty, so Im basically out 150$ Ill take my business to advanced auto, pep boys or wherever
I ordered a medium steak and I got a burned steak. My husband got food poisoning from here, I’ll never order again from here. 😬😬
I would like to thank Mike the store manager and his crew. They went over and beyond to help me make sure my customer was able to get their vehicle by the end of the day, by getting parts needed to fix her car, even though the parts never made it on the afternoon delivery. Thank you John Monro Brake Store Manager.
I had a nightmare of a situation. Entire exhaust was shot and subsequently rotted off at the catalytic converter and dropped. These guys that work here....saints. One gentleman, Rob I believe, spent a lot of time on the phone with me piecing together an entire exhaust system. One part had to be ordered in, which was there in one day! Got there and Mark went back through and made sure I had everything. I had my 3 year old with me during this visit and he wandered around looking at things. They didnt mind at all. In fact, everyone was very friendly towards him. Great experience all the way around....definitely will be my go to place for parts from now on.
Easy in and out al the time.
Nice people and had an easy time finding what I needed. They have everything youd need readily available for you when you need it.
Bought a light bulb here and started to change it out in the parking lot but did not know what I was doing. Matt from the store came out and installed it for me. He did not have to do that and I wanted to give him recognition for his kindness. Thank you Matt!
Good price on a battery but I had to put it in myself because they claim is a liability!Since I cant reply to the comment below editing review... Tell me why you sell batteries offer a install if bought there but wont do due to a liability.. seems to me you give your staff an out if they dont want to do it.. or the manager is making that decision since that is who it was put on.. but like I said either do it or dont! Reduced rating since even in your below comment gave no explanation or a way to contact you!
I love this place- stopped in this morning on the way to work as both headlights had problems--they put in the headlight for me and I was on my way in less than 15 minutes. The price of the headlights were cheaper than Walmart for the same thing. They are very customer service friendly and I feel totally trustworthy!!
The employees are very helpful!
Went there today with battery/alternator/starter issue, really had no idea what was going on. One employee (cannot remember his name) was very helpful in testing my alternator and battery and then finding a battery replacement and recommending new terminals. Couldn’t get my vehicle to start after trying diagnose the issue. Then another employee (Mike Haley) helped to try to jump and helped to fix the problem within 30 minutes of being there. (Battery and terminal swap) Everything is now all fixed. Jeep is starting great again. Thanks again to Autozone and Mike!
Had what I needed. Easy to get to.
Customer service is good, they can navigate ther stock and store. As friendly as parts sales gets.Duralast gold brakes looked good and part # matched, but do not fit in brake assembly, causing them to bind up. The hardware also does not quite match up.Duralast ball joint started creaking after 1,000 miles, boot cracked and puked out all the grease.Cheap china parts.
Friendly staff, decent prices. Ask for Mike if you need anything. He was happy to use lend me his time and scan tool.
Pretty good to be honest. The people there actually know what there talking about compared to most. The only thing that makes this a 4 star is the prices. There a bit high for what your getting, but it really depends on the part. Some are outrageously overpriced and you can get it cheaper online and there are some parts that you cant find a cheaper place then here.
Excellent customer service and good price on car parts
Guy who looked up my vehicle sold me the wrong size wiper blades. It was for my wifes car and I picked them up on my way home. They were literally too big for the windshield, hung off the sides. Even if he told me the right size and I grabbed the wrong ones he could have been adequate at his job and told me so. People just dont seem to care anymore. You can take some pride in what you do. If your disappointed that youre working at the auto zone, being bad at that should not make you feel better.
The guys were very helpful knowledgeable and helped us get the right parts that were the perfect fit I totally would recommend this place and it helps its open late on weekends.
Once again they came through for us they had the part we needed in stock the representatives were friendly and helpful they knew what we needed and we were out of there quickly
Mike is probably the best manager at an auto parts place ive dealt with...5 years or so now. Never let me down. Best store hands down
My roommate scott had to get some spark plugs and the tool to put them in and take them out with from here and he had to return the tool to attaches to the 5/8 ths socket on back because it was not the right fit for the socket.
Just love these guys and the way they go above and beyond! I never worry about being taken advantage of here because I’m a woman.
Great staff and large inventory. Parts are available for order and next day pick up. Theyre open late, even on holidays.
Very helpful..i got exactly what i need.Thank you
Staff is helpful. We walked out with everything we needed.
Always in and out. They are very attentive to you. You have excellent customer service..
Their very helpful, and I saved 20 bucks with my membership today! Would definitely recommend this place for quick help!
Guys there are helpful and nice. Quick and easy
Always helpful and quick
High priced but convenient cuz I dnt have to wait but not very clean.
Expensive and poor customer service. Dont waste your time just buy whatever you need online
Great manager. Very knowledgeable. Get the parts you need right the first time
In and out quickly and they had everything I needed.
Employees where very understanding and allowed me to change out my sons starter in their parking lot. His car broke down and we where from out of town. Thank you guys.
Always friendly and attentive. Very efficient when checking out. Always go here for smaller parts.
Did not have part we needed but offered to get it late the next day. We went across the road to Kelloggs Napa as the clerk told us they would have what we needed .
Good stuff.Good prices.Knowledgeable staff
Very helpful.
Great place. Guy put new battery in.
Great place to buy autuparts and anything else needed for a vehicle. Great customer service
Friendly, helpful staff. Nice, neat, organized, clean store
Helpfull staff, seadched for correct part until he found it, took a while but he didnt give up
They didnt have the part I needed and it was going to be too long before it would be in!
Good staff, prices are a little too high.
Was very helpful with everything that I needed and gave great advice
Helped me replace battery and headlight. Very helpful and good prices.
They always have great advice and willing to help solve your problem.
Staff is very friendly and always willing to help
The employees were very helpful
Great place for shopping for auto parts and they r great ppl
Needed a new battery. Part was in stock, & they installed it for me, which I like.
Very helpful.
Great staff. Very knowledgeable.
The guys who work here are very helpful.
Knowledgeable and helpful staff, free car computer reading as well as battery and alternator checks.
Always have what I need on site and good prices
Always has what we need at a fair price.
Had what I needed and confirmed that I was getting the correct item.
I always go to this one. Good people
You lost anything from your car or mind .... You will find here ... With a little help of some friends. Thanks!
I wouldnt go any place elsewhere to get my parts.
The service was great and fast
Good people with knowledge about your vehicle.
Helpful all the time when you need it
Good prices decent service
Little pricey, but always good service.
Always have the parts
Best auto store to get parts.
Found just what I needed and they I stalled it for me
Good service, prices
Good prices, knowledge fair to week.
Love spending money here lol
They always have what I need
Very helpful staff!
Helpful and knowledgeable staff.
Got what I needed in and outThe way it should be
Had just what I needed!
Great staff
Great place for parts
Knowledgeable, and installed new blades
Got parts hopefully the right ones
Always friendly and helpful
Very helpful.
Helpful and friendly.
Quick in and out.
Okay
Had to wait in line for a while
Excellent service
Always a pleasure
Great service.
Great deals.
Amazing service
Talk about a RIP off.
Good people
Iike all the rest
Or parts
Personal
Very helpful
Ok
Quick in and out
Very helpful
Very helpful
Good management
Great
Awesome
Parts
The attention super light, your responses are very good
Total reviews rating 4.4
117 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-04-04I needed my bulbs for my head lights switched and they were so nice! As a women, you often feel talked down to at auto shops. This place was so sweet, I appreciate them!
Review №2
2022-01-24I pulled in their parking lot after having an issue with an undetermined “no key detected”warning light on a car with a push button start. Andy came right out in the freezing cold and tested my battery. Great attitude good advice and determined my battery was basically almost dead. Because of the nature of push button start and key fob he could sell me a battery but not install it in case it interfered with the key fob being recognized. Long story short- smart guy! Appreciated his pleasant demeanor-I got it to a dealership and they replaced it with the Autozone battery and did have to do a reset so the key fob would work. I appreciated Andy’s help and for not doing something that could have further given me issue. I have come to AutoZone in Cortland on a few occasions and always was promptly and professionally waited on and always treated respectfully and courteously. Fielding questions and problems for customers on a variety of vehicles has to be a nightmare! But they’re my new heroes! Great job Autozone! Great job and thank you Andy! Well done!
Review №3
2022-06-22They changed my headlights for me and were awesome
Review №4
2022-06-22I like AutoZone they do where they can to help you and if they cant theyre ordered for you or tell you where you can get it
Review №5
2021-10-20Guy behind the desk was nice, but mansplained purchasing coolant to me. I had done mechanics my whole life but talked down to me like I had no idea what was happening. I respect the want to help but it sucks when you are talked down too.
Review №6
2021-08-22Great service. Had a small problem with a part I purchased, they immediately took what was missing from another part to fix the problem so I wouldnt have to take everything apart again. And their parts guarentee is top notch.
Review №7
2020-12-22Matt P was quickly able to determine whether we needed to recharge or replace our battery. We needed to replace it so he looked up an appropriate battery for our make, model,and year of car. Matt replaced the battery for us and we were soon on our way. I had another question about our wipers which he also answered for me. Matt was knowledgeable, polite, and well spoken. Thank you, Matt for taking good care of us!
Review №8
2022-02-15I needed a new wiper blade, they found it and even put it on the car! What more can you ask for!
Review №9
2021-04-27Louie was great! Helped me install a high airflow intake and he was very quick about it. He was very nice and was also very informative. I will definitely shop here again
Review №10
2022-05-22Auto parts store to check price and availability of needed re