Kerbside pickup
Yes
AutoZone Auto Parts in Elmont
Categories
Location on the map
Elmont, Nassau County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 516-437-6995
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7:30AM–10PM
- Tuesday:7:30AM–10PM
- Wednesday:7:30AM–10PM
- Thursday:7:30AM–10PM
- Friday:7:30AM–10PM
- Saturday:7:30AM–10PM
- Sunday:8AM–9PM
AutoZone Auto Parts in other cities:
Comments (199)
These guys have a variety of products for each category. And the best thing is that they loan tools. Their app is better than ever. Way better than the competitions
Finally a good inventory. Really neat and organized. Nice, helpful, patient staff. Really wish it was closer to me. This is a well run store. Not like the Flushing store which sucks.
Clean, staff were very helpful, typical AutoZone
Very good service. I forgot her name but her csr is #11.. Great to deal with. She knew what she was doing, ordered my parts no issues. She is A plus ➕
Nice knowledgeable workers care about their customers cars. Bought a battery for Mazda CX5 both Henry and Tristjam J. Were very helpful. Thanks
What do you really expect from your typical corporately run store. Short staffed most of the time so if its busy expect to wait especially if you have someone pestering them with a bunch of questions or for a specific part. I dont know how much you need to know about automotives or mechanics to work here but it seems workers do what they can. Do your own research and know what you need before coming for the best results.
I was there this morning looking for 2 more cans of body paint and they had 1 color but no clear coating on display. Employee ANITA made a terrific effort to go to back after checking computer and found me a can of clear coat 👍. Her customer service was very professional and friendly 👌. Its employees like her who deserve a medal 🏅 and gave me an incentive to return this store for future purchases. 2 thumbs up to ANITA 🙏🇺🇲💯
Autozone is a good place for all car needs. If they dont have it theyll find out where it is or order it. Easy going people in there. Once watched a lady try to return old ignition wires as if they were new but bad. They were 100% professional for almost 30 minutes as I listened and shopped. Lol I guess she was having a bad day. Plenty of parking. Theyll also come out to your car and help you. I give them a 5 star rating.
Very helpful service. They carry a wide range of products as well for just about every automotive issue. My battery replacement process was smooth and efficient too. My one complaint is that their car care products are way overpriced and can be found for half as much on Amazon.
I am former employee,AutoZone dont take of their employees,I have HR issue, cannot get any assistance from the manager ,district manager neither the HR,call the Head office numerous time and leave voice mail,no one return my call,had to quit after 6 weeks with out any solution,would not recommend anyone going their to work.
Horrible customer service .. had 3 people working, i asked where to find an item she directed me to the wrong section in the aisle when i went back to the counter she went to the back. I was waiting for the other associate to assist me and as soon as he finished with his customer he said he was going to lunch! I had a quick and easy question would have taken 5 seconds but in the amount of time I waited I ended up finding the item on amazon and having it delivered for tomorrow., i hate shopping online but sometimes it’s a waste of time when you receive an experience like this!
Had exactly what I needed at the price I was expecting. Location was clean inside and out. Associates appearance and professional manners spot on. They quickly looked up requested part and retrieved it quickly. Was in and out in no time. Never had any issue couldnt find a better place at the moment this auto zone is the bomb highly recommend
Best place to go for any auto part
They just talk in the back not helping customers one guy looked at us and walked in the back the girls were messing around in the back jeff is the only nice guy there he is very helpful everyone else is very slow after I yelled then they help me very disappointed for waiting 20 min when no one was in front of me i go here all the time it A little slow but yesterday was the worst
This location sales people have bad attitudes & they always busy with their personal cellphone.Thats why they dont have customer.. lack of customer service big time specially late afternoon . Anyway thats why I start going to pep boys by home depot even though its little off from my neighborhood but I still feel comfortable only because of they pay attention to the customer thats called Service. thats all I have to say .I hope Auto Zone management will look forward to their business.
Suresh was amazing. He went above and beyond from beginning to end. He acknowledged my stressful situation and jumped into action swiftly finding a solution fir my problem. Thank you Franklin square team for making my experience phenomenal .
Horrible customer service. Bought a battery for Honda Civic and was told it is too complicated for them to change it and I should take my car to the shop next door who would take $20 to change the battery. I mean Honda Civic is one of the most common cars out there and if they are not able to change its battery, I don’t know what car battery they can change. Should have gone to some other autozone. Will not be going there in the future
Parts sales manager KEVIN JEAN was awesome. I had battery issue and he resolved it in few mins. He was very busy, but still managed everything like a pro. Very professional and polite. 5 stars for him.If u have any issue, i highly recommended him.GOD bless u man.
Great place with great products. The tool loaner program is the best. I could easily loan the tool to do my vehicle job.
Order a part thrusday was supposed to recieved it friday , Went to the store now they cant find my information of the purchase , unorganized staff
Woman working is always rude! Shell never let you finish what your saying/asking, she always talks over you. Ive never had a pleasant or helpful experience with her. Horrible employee
One of the worst experience that Ive had this far at the location. Called multiple times to see if they have a specific item in stock and was put on hold for 10 minutes each time I called and they cut the line afterwards without anyone saying if its in stock. While the person who told me to hold, I heard the employees joking around and so on which goes to show whether they were really busy or not. Such a disappointment
They have all the parts
One star for customer service, VERY POOR SERVICE, instead of the employee Sudesh R, help me a customer has to help me put my battery in the car and take it out. And very arrogant on top of it.
I wish I could give Avi one star. I called to price a battery. He said it was $139.99 and I’ll get 18$ back when I return my old battery. Which lead me to believe it was like $120.99 before tax. It came out to like $140 before taxes. When I questioned him his whole disposition changed. He was rude and defensive and never apologized for anything. When I spoke to the store manager, he couldn’t have cared less. He also never apologized. It took making a big complaint to receive 10% off for the misunderstanding. After I paid, Avi proceeded to put my battery in completely silent and with an angry face. I still said thank you at the end with which he replied a very aggressive and loud “YUP” with all the worst facial expressions. I wasn’t going to make a complaint until that moment. Awful service and I will make sure everyone I know goes else where.
This AutoZone is next to my house whenever I go to the store in last ten years never see the full stuff working at the front always big line and last time I been on Sunday was v busy day they should have more stuff especially for weekend cuz its more busy then weekdays but only one person standing at the front and there is 11 people in the line in this crazy Corona time and there is no space for social distance
Please call me customer support I have a bad time with this store
Amazing customer service, and they had everything I needed, saved me a trip to any major hardware stores in the area.
Im mixed about this store. The counter person could have stopped chatting and rung me up, but was I impatient? AutoZone may prefer to have staff find out the type of project their customers are doing, but it did seem an unnecessary wait for me.
Great service with honest salespeople about what things can be from a third party and when to go with the orginal fluids/ parts. Quickly checked battery which was fine matching battery tender result.
Terrible experience,very little knowledge,Ive been going there since they open, new staff is horrible, the woman knows nothing of job shes doing.The only one that knows anything is the manager hes a large man, knowswhat hes doing....I will not be going back, its been continuous struggle shopping in that place
Been going here for years always has what I need. Help is nice could use a boost in that area but overall car parts prices are ok not great but decent
Had exactly what I needed at the price I was expecting. Location was clean inside and out. Associates appearance and professional manners spot on. They quickly looked up requested part and retrieved it quickly. Was in and out in no time.
Nice customer service friendly
TERRIBLE. Old Asian guys was extremely rude. I wanted to buy new battery and asked him if he can install the battery for me. Ofcourse i was going to tip him. The person shouted We cannot change the battery for you because we are only 2 ppl working here. Go to some other place. Is that the rite way to customer?Very unprofessional and rude. Never going back there. Please hire nice professional employees.
Nice Selection.. helpful knowledgeable
Good n clean outside
The cashier Marsha it’s to bad she’s not for that job she made an order to be delivered I go there to pick up the part that I needed she said the order was canceled and was not there and that was there hours after it was supposed to be delivered, and she didn’t even issue me a refund she and her manager Eric couldn’t princ my receipt from the sistem and I have an account with the autozone which I will never use after those stealers or unprofessional people who work on this location
It was just terrible. I went to exchange my battery because my car does not start several of times. The guy who said is the manager does not want to change my battery for a new one because he just have to recharge the battery and my problem will be solved. He said when my car stop again i can go back for charge my battery. That was not a solution I can lost and entery day just Cuz you dont want to assume the warranty. Never again I will buy in any autozone. You guys sucks!!
Worst place ever. guy Chadwick Bask me for $8 tip upfront to change the battery. when asked for manager they said the they are in process of changing manager so no district manager is available. other guy helped me out but he agreed that the first guy was not supposed to ask for $8 tip.... Thumbs down to first guy
Bought a set of headlight bulbs for $36. Came home and saw Amazon was selling the same ones for $19. Shop Amazon if you know what you need
If I cant find it theyll find it for me they always got what I need you come out to the car take my battery out test my alternator very helpful a good crew over there okay have a good day guys my name Gino with the dog
This place gets one star only because I have to give it one. Hoooooorible service. DO NOT GO TO THIS IF YOU NEED BATTERY SERVICEFirst here is some background:I bought a battery from my local auto zone in New Jersey 3 months ago. In the last two days I got the battery jumped twice because it wasnt charging properly. I did battery testing on it twice.So I walk in this autozone after being stranded over night on Long Island and the gentlemen working there comes out, pops my hood and claims his battery tester isnt working. He then says would you like for me to just swap out the battery? Yes I say. Then he comes back with a co-worker named Junior and says he cant. And that I should go to another store because they are short staffed. Mind you, it was just the three of us in the store and it had been the whole time I was there.My guess is that neither Junior or the other guy working there knew how to change a battery and just made up an excuse. They didnt even want to call another store to see if they had enough staff to do it.I wouldnt take my car here. If you need to buy a product...ok. But do not get battery service or anything else done here.
These guys are awesome!!! I know nothing about cars they helped me out and answered all of my questions. The sales person Kevin helped me change my oil and coolant in the cold!!
The worst customer service ever! They are more worried about doing their own thing instead of helping the customer. Will go out of the way to another store and not go back In there.
Stop by for one item, ask question about something else, parts manger was very helpful left with several new item. Great service plenty of parking space.
Came by just to get some cleaning products for my car the staff here was very nice and attentive. I was able to find what i wanted at a decent price.
Staff doesnt seem to know the products. I ask them a question about a gas treatment for my suv and they look at me like it I had 3 heads.
I ordered the parts online and the pickup order was exactly what I needed
Horrible service, unprofessional staff. Will no longer order my parts for my shop from this location or company !
Customer services was trash, terrible, honestly felt disrespected. I asked for help to install a part on my car and they told me “they don’t go outside when it’s raining”. It wasn’t even raining!!!
They have a great and helpful staff.
Terrible service. Terrible manager . Terrible workers. If I coulda gave it a zero, I would. They do not care for customer service what so ever. You should take ur chances at pep boys.
I went there today as I was told to in order for the problem to be solved and then I was told to come back again next Wednesday. Unbelievable!
Friendly & knowledgeable. I love the $10 AutoZone gift card they give for turning in old batteries.
Bad costumer service they are in the back most of the time just hiding from costumer and if you ask something they dont really care . Slow service even if you are the only one in store plus they are rude.
Its a very good place for car parts an accessories. Also the clerks will personally help you with your car problem if they have the time.
I was in and out to get replacement parts for my car. Cant really complain.
Sometimes they dont help , even if you look at them 🥺😌 well theyre just human....
Avi is the man. Helped me big time when I thought I was gonna have to take it into the shop and explained how to fix. Promote this man
Have a lot of parts but theyre overpriced and only one or two of the people working there are actually nice the rest are look at you like you offended their whole ancestry when you ask them for help and get annoyed when you ask for more than one part.
Not very helpful. Had to go to another auto store to get what I needed
I am still standing here, 4 guys , waiting to check me out. Worst services, worst customer care.. never come back.
Disgusting customer service. Dont even waste your time. NONODY WANTS TO WORK!!
The store is very clean and they are very attentive to the customers.
Been there a few times good customer support prices are decent
I always get good service whenever i go there .the people are friendly and respectful
CUSTOMER SERVICE! Non existent here. Autozone stores in general are so bad, this place is up there in non service. I dont know why I keep making the mistake of coming here & dont just go to Advance Auto, so much better.
Well stocked, good service and no lines during the day weekdays.
Horrible service! Hangup on you before your finished talking and they dont know a thing about cars so goodluck getting the right part if you dont do it yourself!
Good found what I looking for
Usually a good place but the female manager and associated are very rude. Always arguing amonce each other
Very helpful. had questions and they had staff on hand to help me figure out what the right part for me was
Best car parts customer service was the excellent
Friendly and knowledgeable staff that can help you with anything you need for your car.
Great place to shop first thing in the morning....girl was awesome help to find what I needed.
I called the store to check my warranty. On hold for 5 mins I gave up.
Slow service, old men dont want to deal with customers they would rather stay in the back , I was literally the only customer inside neither of the two men could help me
Its an improvement the staff are actually helping not making me stand there
Very helpful and good customer service
Quick service reasonable prices..always find what Im looking for. Recommend AutoZone in general
Good store but just a bit messy..people are helpful
Its always a long wait. Store is under staffed but the people there are helpful
Friendly knowledgeable staff. Purchased car battery. In and out in minutes.
This place has knowledgeable people and professional staff.
Ordered stuff, convenient pick up amd location. Helpful staff. Selection could be better
Good
Good inventory, but the sales staff is nit the most helpful
Very poor customer service!Only a ylung man named Kevin, knew what customer service is all about!CD, Elmont store!
They had what I needed, in and out quick and easy !
This place is always great direct to the point of your needs.
🤗🤗🤗🤗🌈💘🤗
Good service, I was attended to quickly
The staff is very knowledgeable in the products are good
Had options for needed wiper blades and had 10% military discount. Thank you.
Great place and prices for automotive deals
Very helpful staff, good prices on parts
The customer service is very professional and they knows about car and whats you need in parts
Always very helpful with a free car Diagnostic👍
Worst AutoZone Ive been, poor customer service, tried to return a couple of items that I purchased at different AutoZone and was refused a refund even with my receipt, store credit only
Have good parts for my Infiniti Q50
Come here all the time. Great products .
Close to home parking always available and nice to help you
Was real fast no line
Great products, excellent customer service!!
Always good service and helpful employees
Good place to get a bang for your buck
All your car parts at one stop
Nice place to buy parts
There always gently service and fair answers
I think they short staffed but it’s okay
Rude bunch of workers who make you wait for asking a simple question.
Store greatly stocked. Nice & helpful workers.
The staff is friendly, helpful and polite.
Great service. In and out seamlessly.
Great store to buy parts for car.
Best deal on batteries in my opinion
Great for prices on auto parts...
Its service is not too bad
Everyone i come here even if its for 2 items Im waiting 20 min
It was nice and good price also
Needed a new headlight bulb. Was in and out quickly with exactly what I needed!
A good place to get auto parts..
Poor service by staff and over priced items.
Great place to get car parts
They can check yiur engine on light for free
Really hot looking saleswoman there and intelligent
Looking forward to having you back!
Very helpful staff!
Always get my oil and car parts from here.
All my parts needs have 2 old cars
They always have what I need..
Fully stock and well staffed
Close to my home. Always have what I need.
You can work on your car in parking lot
They have everything one needs for ones car.
Usually has what I need for my cars!
Good prices and good service.
It is very disorganized and everyone is so slow in there
Helpful and has parking spaces
Great customer service!
I already mentioned that what I feel ok
Very slow and expensive
Very helpful
Staff is friendly and helpful
Good selection, prices are fair
Always have things in stock.
Great help.
Good location! Convenient
Great and good price.
They are very helpful.
Lots of parts!
Very Poor customer service
Great service
Pleasant, not annoying stuff.
The service was good.
Hated it. Dudes is slow in there.
Nice friendly staff
Pretty good varieties
Has all your car needs
Excellent staff!
They had what I needed
Awsome
Very helpful.
The person at Elmont was professional
Friendly and helpful.
Staff was reluctant to help
Service too slow
Poor customer service
Excellent service
Slow service
It was ok
Inexpensive auto parts
Good prices
To busy
As usual Auto zone service
Good selection
OK auto parts.
Good service
Good service
The usual
When I need it, I buy it.
Good
Great service
Too expensive!
Best service
Good
Very Helpful
Poor service
Total reviews rating 3.9
199 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-06-07Store was super clean and the staff specially Paula M, was the best, she was very knowledgeable and friendly she help us get the parts for our car really fast. Definitely coming back to this location.
Review №2
2022-07-05This guys are really nice in this store. Very clean because I seem some other stores not much. Usually they have all parts in store, the the stuff is nice and can help you the best way in case theobromine have it in their store. Always happy to answer to questions. Thank you guys.
Review №3
2022-01-20With reports of a storm coming, I needed to replace the windshield wipers and fluid in my older car. After buying both inside the store, one of their employees, Sufid, noticed my difficulty in trying to install the wipers by myself and came outside to help. . He then proceeded to fill the wiper reservoir as well. His noting that i needed assistance - without even having to have been asked for it - was customer service excellence and very much appreciated.
Review №4
2022-03-03Thankful for CJ at this location who took the time to figure out how to install the wipers I purchased for my car, which is a complicated model to fit. Having gone to 3 different places that resulted in unsuccessful replacements, CJ was able to get those wipers on. He did so despite his supervisors (I assume) protest to forfeit the job. She banged on the store glass from the inside of the store and yelled and waved at him to get back inside the store and quit his efforts. I would have given five stars were it not for her behavior. She needs to improve on her customer relations skills. CJ however, persevered and got me safely back on the road for my daily work commutes. So Thankful.
Review №5
2022-04-25Staff is very helpful gotten a car battery just right that cranks my gen6 2ss camaro.even though they didnt have it there,they refered me to their other store.
Review №6
2022-01-07Had to fight for a replacement battery that was only about a year old. Found nothing wrong with the battery despite getting stuck 4x in the past couple of days. Once replaced, no problems. Duralast batteries dont quite live up to their name.
Review №7
2022-02-16Staff is super helpful and friendly. Ample parking and great selection. Good for the neighborhood. 1800 auto zone...lol
Review №8
2022-03-07My husband and I went here and the staff was very good and polite nice store
Review №9
2022-06-21Very good service they have everything we need
Review №10
2022-01-11The cashier was very knowledgeable about all of the questions that I asked her and was very helpful and friendly I definitely had a pleasant experience here