Kerbside pickup
Yes
AutoZone Auto Parts in Hamburg
Categories
Location on the map
Hamburg, Erie County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 716-649-0484
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7:30AM–10PM
- Tuesday:7:30AM–10PM
- Wednesday:7:30AM–10PM
- Thursday:7:30AM–10PM
- Friday:7:30AM–10PM
- Saturday:7:30AM–10PM
- Sunday:8:30AM–8PM
AutoZone Auto Parts in other cities:
Comments (104)
Guy named Kurt helped me out alot at the Hamburg store. He took responsibility and searched for a part then made a point to call me back.I live a mile from the Autozone in Derby so naturally I tried there first.......Do yourself a favor and just go to the hamburg location.
I could not be happier with the service I received. My transmission had been sputtering and I was afraid Id need a costly repair. A friend said it sounded more like I was low on transmission fluid. I took it to AutoZone and the gentleman could not have been more helpful. I had no idea what I needed or how to check it and my disability prevents me from standing for more than a few moments to even try and figure it out. He came out, checked my cars info, got me the right fluid and even put it in for me. Turns out I was completely out of transmission fluid and needed two quarts. He was so friendly and so helpful (even with the cold weather)! I wish I had gotten his name so I could send the store a note about how awesome he was. Thank you so much!
Always great amazing customer service, these guys have no problem helping and explaining to help as much as possible.
Traveling from Utah to CT we blew a spark plug. We pulled into this store and the employees were so helpful. They helped me find what I would need to fix my car, came out to their parking lot and checked to see if I needed anything, and helped give me tips. My family and I very much appreciated their great customer service.
Fast and knowledgeable. I brought my car with a broken muffler there, and Dan had the exact solution. 15 mins later and you cant even hear my exhaust anymore. 7 dollar fix. Thank you so much Dan.
Ive been trying to find someone to help me with my headlights for two weeks!! Thank god for these kind people! They helped me install my lights, at zero cost, even in the crappy weather!! Fast service, friendly service, respectable people. Im beyond appreciative guys, thank you so much!!!
Billy is very helpful and knowledgeable
Very helpful staff!
We were doing brakes and rotors on three cars. They had all the parts we needed. The staff was friendly and helpful. Returns were very easy.
Great place to get auto parts and basic car care supplies. Oil, filters, washer fluid, wipers, brake pads & rotors, wheel bearings, car soap, wax, and everything in between! The staff is always helpful, just tell them the make and model of your car and they’ll fall you what compatible parts they carry, what’s in stock, etc. pretty sure you can get some headlight fluid, too ;)
Good customer service. Friendly staff. Decent pricing.
I took my girls 2012 Jeep to get the brake light they changed it when I bought the bulbs for free even though it has push pins instead of bolts I had no idea I thought they were just covers over bolts so I would have broken something if I had done it myself THANKS AUTOZONE for the great service
Not bad, I would say they are better over all than advance.
I have always went to this specific location for all of my DIY AUTOMOTIVE NEEDS for my past and present vehicle repair NEEDS and have had NOTHING but good experience after good experience. If I have any questions regarding a repair I am NOT confident about fixing myself I can count on the older more experienced employees to give me the advice and directions I need to complete my repair with ease and confidence.
I have been buying car parts and accessories at this store since it opened and have always been satisfied with the service I have received. Even when parts I needed were not available the staff usually offered suggestions for locating what I needed.
Very helpful. I told the fellow the two things that I needed, and he grabbed them straight away and rang me up. Perfect!
Very helpful employees. Not only did they help me find what I was looking for, theyh also helped me install it after they noticed I was struggling.
I get all my parts there fast friendly service
Been shopping Auto Zone for years. Today I had stop on my way to Rochester from Ohio and have my battery checked. Turns out it was bad and I had to replace it. The gentleman that helped me was awesome as were the rest of the employees that I spoke to. I put the new battery in myself, they retested everything for me, and I was back on my way in a half an hour. Thank you. I Will definitely keep using Auto Zone in the future.
They were awesome! Put my battery in for me and tested my alternator as well! Very happy w the service!
If AutoZone has your part then Joe and the guys at the Hamburg, NY store is the place to grab that part. Nothing special about the parts from AutoZone but these guys give excellent customer service.
Bought wiper blades, the guy brought them to my truck and installed them, awesome!
I do not know who waited on me but he was very nice and put my new wipers on for me and tried to fix my wiper that didnt work but he couldnt but I appreciated him looking anyway
Had some spark plug issues when I pulled in. Extremely helpful employees helped fix and pointed me in the direction of the proper tools
Staff not always helpful....depends on who is there. Some counter guys act like it’s a hassle to look up things. However some are the exact opposite
Great selection of auto parts and accessories. Competitive prices and knowledgeable staff members too.
Terrible customer service! Stood at counter for 7 minutes while they continued talking on their personal cell phones as if I wasnt even there.
People very helpful, and have alot of parts needed at the store
Employees are knowledgeable and friendly. One of the best auto parts stores Ive been to.
This store is exceptional.guys r knowledgable and detail oriented.friendly and helpful.good job guys!
Staff was very friendly and helpful Unfortunately they did give me the wrong part so I had to go back after I had the other one tore apart to get the right one little bit of time wasted
Great help. Had all the parts I needed in stock. Got some free grease.
Went in there looking for things for snow plows they had it I was surprised,I will be stopping in when I need help again.
Product needed available
Nice Service, friendly, knowledgeable and very helpful
Usually this store is spot on. I was in there the other day and it took over 30mins to get my online order picked up.
Very reasonable prices and you get points on a purchase after you get five points do you get $20 off the next purchase
Helpful staff. Thats actually seems to know automotive parts/repair
Customer service very helpful. Better prices would be good.
Robin n mindy true parts pros
Very good visit, just wish I took some pictures on such a big purchase
Always have what I need, always quick in and out.
Well stocked store. Reasonable prices. Helpful staff.
Awesome customer service and great experiences personell
Good prices on auto parts and the staff is very helpful.
Helpful in selecting the part I needed and reading my check engine light.
Long wait because they were busy, but VERY helpful!
Verry helfull.I needed a battery and got a bigger battery cheaper than the one I brought in
Friendly staff, clean and organized environment. Found what I was looking for with ease.
They have great deals when u can catch them
I swear they hire people with no knowledge of automotive parts.
The Hamburg one made up for Springvilles continuous and frequent screw ups. Great guys here
Always friendly and helpful
Good customer service. In and out quickly.
Helpful, knowledgeable staff and in-stock stuff.
I love that they are open until 10pm on Saturdays!
Super friendly staff and super helpful!
Very professional helpful little pricey
Windshield wipers installed quickly and curteously.
Tell me my wiper blade is a dealer item?? Not!
Great service and prices!
Its ok if they have the parts
Professional and knowledgeable and helpful...
Great customer service
Good place for oil great price
Friendly staff, parts are just ok
Excellent service!! The staff was extremely helpful!!!!!!!
Most always have what you need
Wrong parts. Parts they had they actually didnt have
Very helpful staff
The employees were rude and unhelpful.
Vehicles break and if u need cheap parts this is the place
Great customer service .
Very polite & helpful
Always have the parts
Good customer service
Great service
Quick friendly service
Very helpful staff
Good place to shop
Extremely helpful!
Excellent service
Good prices
Good place
Very helpful
Awsome
Always helpful!!!!
Love this place
Very helpful
Friendly people
I found what I looked for
Same as others
Parts store
They cant count second one beat me out my change
Total reviews rating 4.5
104 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-03-19I walked in because I needed a new wiper on my passenger side window. I was with my 2 1/2 year old. I stood in line for about 10 lines and finally went up to the guy at the counter and asked if I get my wiper from him or out front in the aisle. He said out there and pointed with this look and just looked down. I am a female and have absolutely no idea what kind i would need so i would have hoped someone would assist but they didn’t so i frankly walked out dragging my child with me and took my business elsewhere. They were extremely rude and I won’t be going back.
Review №2
2021-12-05Called and ordered my part ahead of time. When I got there the guy was super great. I installed the part on my own however just to make sure it was correct the man who checked me out also came out to make sure it was the proper part and make sure it was installed correctly. He went above and to help me. Guy who I spoke to on the phone was very clear that wouldnt happen. The guy in the store.... much different. Its nice to see people still trying to help and make sure products are correct. I didnt want to go all the way home with the wrong part since the store closest to me didnt have it and I didnt want to wait. The store was clean. Well maintained, staff I talked to in person was very helpful and courteous. Thank you.
Review №3
2022-06-08I asked one of the people in the store for help turned around and walked away after I stood there waiting for 30 minutes. Apparently the store is very understaffed
Review №4
2022-06-03Wonderful experience ! Knowledgeable and friendly , willing to help and answered my questions with additional helpful info. Also open late until 10pm ! Great all around !
Review №5
2022-05-04Super helpful clerk, think his name was Strong. Store is clean and welll laid out.
Review №6
2022-05-30One of my headlights was out. Leonard, the manager, diagnosed the problem, found the correct bulb, and installed it. I was in and out in roughly 5 minutes.
Review №7
2022-04-10Friendly, knowledgeable staff, found everything I needed, affordable prices.
Review №8
2021-10-29Very pleased with my experience returning a defective part. They were courteous and honored their word. Will shop here again in the future.
Review №9
2021-12-07Auto zone always has what I need & want in stock! I was personally greeted at the door and the man helped me find everything in came in for. Perfect!
Review №10
2022-01-03Not a bad location, but a terrible company that feeds anti-union propaganda to their employees. Disgusting behavior. Will take my business to a competitor