Kerbside pickup
Yes
AutoZone Auto Parts in Niagara Falls
Categories
Location on the map
Niagara Falls, Niagara County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 716-282-5653
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7:30AM–10PM
- Tuesday:7:30AM–10PM
- Wednesday:7:30AM–10PM
- Thursday:7:30AM–10PM
- Friday:7:30AM–10PM
- Saturday:7:30AM–10PM
- Sunday:8:30AM–8PM
AutoZone Auto Parts in other cities:
Comments (138)
My girlfriend and I were visiting Niagara area for a mini getaway from Jersey. On our last day here our car started to over heat. We came to this AutoZone and Jeff C was beyond amazing. He was extremely helpful and pleasant.
The guy on the floor was very helpful, he was doing his job A plus, me irate because the price of a socket is way to much , Im only going to use one time, now stuck with the socket, just a waste. Thanks anyways.
I came in to 2812 Pine Ave. on the evening of 10/15/2020. I had lost a windshield wiper while driving across Grand Island in a rain storm. As soon as I got to the store, both guys on staff attended to me immediately. I purchased the wipers, they were installed without my having to ask and I was sent on my way. The two guys working that evening were very friendly and helpful. Thank you very much.
They had the filter we needed.
Friendly staff, wasnt in there long enough to give a 5 star rating.Im back and giving a 5 star this time around. Got great service, everyone was very friendly. The clerk explained the difference between the products without making me feel like I was stupid. Great job!
Good experience, it was cashiers 1st day, he did very well 👍 and quickly installed my wiper blades for me. Only downfall is on someones FIRST day another employee should be shadowing or atleast close by for questions on the computer, if they were busy I wouldve understood but they werent.
This is a great place if you want a no hassle well stocked parts store. Friendly, knowledgeable staff stand ready to help too. Nice that Niagara Falls NY has a place like this right in the heart of town.
Had the part I needed, but the man cashing us out acted annoyed we were even there. He asked if we had the right one, we said yes but could he double check just in case and he kind of sighed.
AMANDA IS A BAD EMPLOYEE. She treats customers badly and is rude. If you dont want to work, Quit.
A man named Steve (stephen) helped me during my visit to Autzone today. He went above and beyond on helping me and making sure my issue was resolved. He was so helpful. I couldnt appreciate him more. Im now at ease and my problemrectified. All the employees were courteous and eager to help.
No issues, good people working there. Just in a run down part of town, but if you need something before you go accross the border good place to go.
Don’t appreciate calling long distance n being put on hold doesn’t matter time of day I call I’m put on hold n after 20 minutes I hang up . Then I call back n after bein* on hold for 6 minutes again I hang up . This is ridiculous .. my hubby just called was put on hold once again , I called and was put on hold I asked how long will I be on hold the guys like I dunno maybe 5 mins we’ll 8 minutes later still on hold . Not impressed. Who’s gunna pay my long distance phone Bill .
I recently came for a bulb for my Prius V because previously I had been charged 50 dollars at a local shop and James helped me was Down to earth and very nice would definitely recommend coming here I know I will
I do not know the gentlemans name. I came in to get help borrowing tools and making sure they had brakes for my vehicle. The employee was not helpful and belittled my request and was upset I would look at prices for the tools they didnt have to buy to complete the necessary repairs. I am from out of town. After explaining how autzones in my area allow people to borrow some tools like brake tools and showing him on the diagram on the table he got out some basic tools and sets them on the table then says, This is what we have. (I needed a torx wrench as well as a clamp to compress the brakes back in whi h they didnt have). I said thanks Ill go somewhere else thats a little more helpful. --- Autozone sells parts and to support this they allow customers to borrow tools or assist them in their requests or show guidance. At least thats my take. Why he didnt want to help me to those ends I dont know. He kept asking me to go to Mos down the street. But after acting like they didnt rent tools and asking why I was looking at prices rather than go to Mos I was finished with this Autozone. What a joke. This place gets a grade F. -- only gave 2 stars because the other guy seemed more helpful. -- Help your customers and be respectful or lose business. I was never disrespectful any portion of my visit to this store. Good luck visiting this location!!!
Very nice person there named john he helped Alot and cleared up all things that seemed complicated
For all your auto needs and care good service good prices highly recommend it
The associates try their best to help you and are always nice when we go in.
Knowledgeable, no problem with returns except it takes 24 to 48 hrs to get credit. Very helpfull.
Hard to find items but store was was extremely helpful. 5 stars for employees but 3 for the Cleanliness
Service was a little on the slow side but definitely efficient. They had everything I need and were very knowledgeable
Very nice and helpful
Called them on the phone as my rear axle is leaking grease, Scott answered the phone. When I asked if he knew what size the access fitting was he said he didnt know. Said there all universal, when in fact there all the same size(half inch) he then hung up on me no thank you no good bye no nothing.......Mickey Mouse Auto Club
Roger was excellent . Had to get a new battery and he switched them up for me ! Thank you Auto Zone for Roger !
Best place to get your parts, personal always professional and with great knowledge
Lousy place. I ordered & paid for a door-lock actuator over the phone last Thursday, drove cross-border to collect it today. Auto Zone gave me the part and said its the exact match As per Auto Zones computers, not to worry its all under warranty.I checked it against the part that it was to replace; no way was the Auto Zone supplied part going to fit in or do the job on my vehicle.Waste of time & money - wont give them my business anymore.
ALL ALWAYS THE BEST. BY FAR . I GIVE THEIR CUSTOMER SERVICE TWO THUMBS UP!!!👍👍ALWAYS WILLING AND EAGERED TO HELP!! THANK YOU AUTO ZONE FOR CARING FOR CUSTOMERS LIKE ME. WHO NEEDS THAT EXTRA HELP.
Excellent service. Much faster and pleasant than the last time I shopped here. New staff was attentive and helpful.
Great Store😎 Great Prices😎 Great People😎 Thanks Much to The Young Man who put my Wipers On. ❤😎❤Much Appreciated!!
Kind, helpful and respectful staff. Always so helpful with replacing batteries and window shield blades.
They were very helpful and they went above and beyond to try and find the parts that I needed theyre good people there at the Pine Street store
I have the pleasure to open up a commercial account with AutoZone. The staff is wonderful and this particular one I can get what I need and if they dont have it, they will find it for me and they will have it delivered they was awesome.
ABSOLUTELY the WORST PLACE TO GET PARTS IN NIAGARAFALLS NEW YORK. ALWAYS THE WRONG PARTS OR THEY NEW COME FROM THE HUB STORE .TOTALLY A JOKE
Sd they had a part.. so took a uber to get it since i was out of town on a trip with my son, and u guessed it.. they didnt have it in stock
Auto zone is awesome they come out and help, and customers that dont know whatThere doing and also do test so see whats wrong with it etc. Just impeccable!!😁😀😁😀😁😀😁😀😀😁😀😁
Terrible customer service employees no nothing always short staffed and just unpleasant going there. Been shopping there my whole life
Always a good place to get auto parts.
Way too expensive if you can shop online its about 25% of the price MI need people with knowledge of automobiles no one in there knew what they were doing
These guys really know what their doing! They have helped me a whole lot! Highly recommend!
The only place to get my parts a s a p and at a,good prices plus get points when u buy parts u can use your points for discounts
Great selection of auto supplies and employees always ready to h9
Service is phenomenal took the time to explain and help with my automotive needs
Great store the people know there stuff and you can get what you need and get out of there.
Nice workers we buy more Stuff from here
Parts are a bit pricey. But the employees are great.
Pretty good for all your general automotive needs
They usually have what I need. If I need to order parts most of the time I get same day pick up.
Wonder helpful staff. Great pricing and lots of cool stuff on sale in bins
These people dont enen know what they are doing. Selling wrong parts and dont even keep things in stock.
Nice people that work here put my new blades on for free
The guy put my wipers on shrugged a little but got it done. Thanks so much.
Love it guys are nice there buddy of mine works there
Called for a part and had a very rude employee and was really unhelpful
Staff was friendly, they couldnt figure out how to process my pay pal payment, that kinda sucked
Good Service Not Disrespectful At All 👍👍
Helpful staff and had the parts i need in stock
James and will are awesome mangers handled my complaints very well
Great place to go get your car worked on
The prices.....$20 for a ice scraper...with no alternatives
Reasonable. These guys sold me the wrong product twice...the wrong oil.
Always great, fellows are helpful and knowledgeable
Always can get great advice when I go there.
No one knew what they were doing. Embarrassing for Autozone.
Nice friendly helpful staff
Not a big fan of the Auto Zone. I have found that, for the most part, their employees are not that knowledgeable.
Make you feel almost uncomfortable if youre female.
Great selections of whatever parts of any car is needed
There ok... For the condition of covid-19
They know what you need
Most helpful and friendliest staff anywhere!! Kudos AutoZone!!!
Love auto zone!! Knowledgeable and friendly staff.
Always great staff and selections
Very helpful and friendly service.
Good customer service
Very helpful and friendly staff
Staff very helpful
Some of the workers are not wearing masks
They put my new lights in for me!
Service could have been better
Great location and good prices
Great people who work there
Very helpful testing my battery
Very helpful and nice.
Friendly and helpful staff
I need a battery cover.....is it 4wd?
They are very helpful
Great customer service
Good quality but kinda expensive
Friendly and fast service
Very helpful staff
Friendly employees. ... understaffed. ...really understaffed
Very helpful staff
Great was very happy
Very good service
Call the car parts you need
Easy to find stuff here
Great Customer Service
Got all help I needed
Great
Poor customer service
No help at all.
Excellent service
Good prices
Kind and curtious
Gave me the wrong part
Life savers!!
Has almost everything
Very professional
Alittle expensive
Love it
Very helpful
Very helpful
Good selection
Very helpful
Very helpful
Very helpful
Very helpful
Good service
Great help
Helpful
Good
Great
Decent
Always here
The place for auto parts.
Tell friends
Why bother
The Place to go
Excellent
Total reviews rating 4.2
138 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-03-30Had to wait 10 minutes to pay for a $8 item. 5 people inline. One person behind the counter that really doesnt seem to know what he was doing, meanwhile I can hear two other employees talking in the back
Review №2
2022-06-17Always seem to have the parts we need and helpful friendly workers.
Review №3
2022-05-14Absolutely love the smell of car parts and auto shop so this is the place I go to when I need things for mad Max.
Review №4
2022-01-29Great service- checked my battery -- and put it on a charger for 2 Hrs and $0 Cost -very appreciated !!
Review №5
2022-04-03The one guy with glasses and a beard was very smug wouldnt let us in only commercial accounts this location is horrible business and very rude people
Review №6
2022-02-28Love Auto zone they always help ladys lol thank you
Review №7
2022-02-06The service is the slowest Ive ever seen they need new staff and management
Review №8
2022-05-28Went to get parts for my jeep. The employees got me in and out.
Review №9
2021-07-16Went in the early morning and only one person there to help all the customers went back in the afternoon for men at the registers ready to tackle any problem you have also a bonus that they have no problem going out to your car and helping you out with your needs as long as its reasonable
Review №10
2022-04-07Needed wipers and they put them on for me...big plus!