AutoZone Auto Parts in Owego
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Owego, Tioga County, New York, US
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Health and safety
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Site: https://www.autozone.com/locatio...
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:8AM–8PM
AutoZone Auto Parts in other cities:
Had an issue with my battery/alternator that was giving me unpredictable starting problems. I brought my truck to them unannounced for the free test and they got right on it. They did a couple of different tests, charged my battery, jumped it, all while allowing me to wait inside on a cold day. Everyone was extremely nice, from the manager to the girl behind the counter. Mark was tremendous as he diagnosed my problem and installed my new battery. I was saved time, money, and hassle because of him!
I needed my headlight changed, the gentleman who helped me was awesome. I think his name was Mark. It was very cold day and he told me stay inside the store while he fixed everything for me! I really appreciate all his help. And the manager Joe is always very helpful and knowledgeable. I love the Owego Auto Zone!
I brought my old battery in to begin with the person behind the counter was friendly but not very knowledgeable to say the least. I told the individual the make and model but the person still got it wrong and gave me the wrong battery so i had to make a return trip to get the correct one.
I have been purchasing parts for my cars from this location for about 2 Years.The main reason I keep going back is that Dean is very helpful with his vast knowledge of Automobile Repair and actually really cares about the Customer ,Ive not been dissapointed. Great job to Dean and the Team Here...JJ
On 1/30/19 I went into AutoZone in owego too purchase a drive shaft the total was 426.56 cash they told me that the part would be in on 2/1/19. Today 2/2/19 I went in too pick up the part that I paid for the proceeded too tell that my part was not their. They figured out why it was because it was automatically voided by the vendor for no payment although I paid cash for it with a receipt saying that I had. They then had too return it too order another which I will not get now until 2/5/19 if it comes in on that day. Without 4 wheel drive I cannot get out of my driveway so 7 days later I may or may not be able too get out of my driveway. I will not buy anything from this AutoZone again I will go too the Ithaca AutoZone 20 minutes further from my house so I can be helped by Gordy Nash.
This is AutoZone in Owego NY. Tioga County. Small area with 3 police departments; there’s Owego City Police, Tioga County Sheriff Department & a NY State Troopers Barrack too. Personally, too many police for the size & population of the area.My Auto Zone experience, late summer & when things go wrong, it’s always at the worst possible time. It had just gotten dark & I notice . . .my low beam light was out & it was just before 8:30 mp. I had just realized the bulb in the clove box wasn’t the correct bulb; bc I removed the headlight assembly & very different bulbs.I decided to make a break for auto zone. Honestly, I really wanted to go to the NY state owned Tioga Downs casino.~~~Here’s why 5 stars! ~~~ (All 5 are bc of Kevin!)***(star #1) . . . .I called AutoZone & a kind young man, Kevin, a knowledgeable employee answered the phone. Due to the time (store closing), my small size, driving in Owego NY (police central) & all details...Kevin pulled the part ***(star # 2) . . .& promised to wait for me ***(Star #3). . .As soon as we hang up, w/in 2 minutes, I’m at a crossroad with an officer to my right. I knew exactly what was going to happen, I’m getting pulled over & yes, that is exactly what happens. There isn’t much time left now before the store closes.I’m really worried I’m going to miss the parts store, I quickly explained to the officer what I was attempting to do. The officer (wish I’d gotten his name), ran my info (so fast), he was back to my car w/in 2 minutes.To top it off, the officer gave me an escort to the parts store! That’s a first for me.I get to AutoZone at 2 minutes after closing and there he was, (star #4) Kevin, waiting for me as he had said he would. I purchased the bulb & Kevin asked if I needed help. 🤨 Very sweet but kindly said no. Kevin insists on waiting with me to ensure my safety. Which I sincerely appreciated! (star #5)! Now that’s good service & out of loyalty, that’s where I’ll go in the future!Thank You AutoZone & Thank You Kevin!SincerelyA Lowe11/11/19 - I should have left the review 2 months ago. Although if I will still feel, after 2 months, I owe this employee, Kevin, a good review; that really says it all. For me to actually follow through after 2 months, really says it all plus more!!!AutoZone in Owego NY is the best! The employees, such as Kevin, are what makes them the best!
Total reviews rating 4.1
121 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-04-11There was a lovely gentleman who was working 4/8 who was so so helpful! I think his name started with a G? I wish I remembered! Anyway he was very kind and helpful. He gave me a few tips which I am so thankful for! Thank you Autozone and this amazing employee! He went above and beyond.
Review №2
2022-03-09Sarah is by far one of the most dedicated parts people I have ever delt with. After calling 6 different parts stores and having no luck finding what I needed she found it within 2 hours. She went out of her way to call me back and let me know the good news. She also went out of her way to make sure that she got the part to her store in a timely manor. Thanks again Sarah! Your Awesome! Without you I would be stranded in this nasty snow storm.
Review №3
2022-06-19Employees are very helpful. Open early so you dont have to wait to get your parts!
Review №4
2022-07-04Wonderful customer service! Everyone had a very pleasant attitude and were extremely helpful.
Review №5
2022-06-28Pay staff knowledgeable help me out a lot appreciate it very much thank you
Review №6
2021-12-04Our battery died on our way home. We got our van jump started and went right to Auto Zone. The gentleman told us what battery we needed and he replaced ours in minutes. Very kind and helpful. We appreciated his knowledge and help
Review №7
2022-02-09Most items are overpriced but their loaner tool program is good because they never have the tool in stock so you just loan it and it never return it and its yours for the same price as it would be on the shelf.
Review №8
2022-07-04Amazing customer service. And awesome attitudes.
Review №9
2022-04-02There staffs always helpful, they seem to have what you need mostbo time. Very knowledgeable.
Review №10
2021-10-26There were 2-3 sales associates standing around doing nothing, I attempted to make eye contact in the effort of being helped, and they seemed oblivious that there was a customer that might need their help.Finally got someone elses attention. Got useless advice from the worker, also he insisted the part I wanted was $200, when I researched it at home and what I was going for was a $77 part...the guy would not continue to look on the computer...I went to another Auto Zone and promptly got the part I had in mind.