Kerbside pickup
Yes
AutoZone Auto Parts in Riverhead
Categories
Location on the map
Riverhead, Suffolk County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 631-369-0325
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7:30AM–10PM
- Tuesday:7:30AM–10PM
- Wednesday:7:30AM–10PM
- Thursday:7:30AM–10PM
- Friday:7:30AM–10PM
- Saturday:7:30AM–10PM
- Sunday:8AM–9PM
AutoZone Auto Parts in other cities:
Comments (188)
Thank you to your team who each assisted me with my issue, with great professionalism.Your assistant manager he went above and beyond. Very insightful help on my purchase and installing my battery on the spot . Amazing. (Your team helped me in a stressful time).Thank you, your team was also very helpful in providing info on parts I need to purchase from there in the future.
When I walked into the store and noticed ample employees putting away stock...After about 5 minutes... One employee decided to ask me what I wanted.He seemed to be in a hurry to leave... He said he could not find what I was looking for...So I decided to pickup some extra items while I was in the store... When I was ready to check out there was only one person waiting on customers... The others didnt even think twice about trying to help him out... I was third in line with 7 more customers waiting...After 15 minutes had passed and the line was growing... Another employee walked over to help... but she came to help him with the same customer...She was rude to the others and loud with her responses toward them...I thought I will certainly not be coming back to this store.
Almost always have what I need, get it quickly if they dont. Decent price points.Watched a young POC employee come out & help the hapless females parked next to me & refuse a tip.Even super busy, employee helped me find what I needed. Got it done in the parking lot 3 minutes before the rain started.Thanks Riverhead, NY AutoZone.
Great sales help.
Always enjoy going to AutoZone. Employees are always very helpful. This time I went to have a battery checked before I purchased a new. One thing though, I wished the employee told me it needed to be fully charged before testing and before I lugged into the store. They will charge it, but I couldnt leave it, so I have to go back at a later date.
Absolutely phenomenal outstanding customer service the gentleman even walk me over to the items I was looking to purchase. I feel like I was Back 40 years ago in a mom-and-pop type shop as customers were appreciated for their business. Most stores act like youre doing them a favor, and employees just think you are a pain in the blank blank blank.
I had a interview at Autozone in Riverhead,NY today 10/17/2020. I wanted to thank the store manager Beth for giving me the opportunity to come in for a interview.It was a great experience the store manager was very nice and very professional. In the short time talking with her I can tell she is a very good manager she is very knowledgeable about all aspects of the business also the store looked to be very clean and organized at the same time being very busy. I really hope to get the opportunity to become part of the autozone team.Thank you for the opportunity
I went tonight to buy a battery for my bike, it needs a new one, when i got to the front at the counter, theres was two guys laughing, i told one of the guys that i needed a new battery so he came to me, grab my battery and said the batteries.. they are over there. I asked him to help me find the the right one to my surprise his answer got me so mad and upset!!! His response was USE YOUR BRAIN. Im just so angry and upset of the unprofessional behavior from that employee his coworker was laughing behind the counter, is this the way a customer should get treated i dont think so, my brother got a battery from this autozone 3 weeks ago and the guy that helped us that day wow he explained to my brother all he needed etc thats the service i was expecting today but unfortunately that wasnt the case, i hope this employee gets fired cuz if he was rude to me God knows how many customers get treated like that too!!!
Freindly ,helpful, attentive employees .You notice as soon as you walk in that they like each other and value the customer.Store is fully stocked and most all car care products you could ever want are right at your fingertips
This was absolutely the worst retail experience of my life. Not one employee knew what they were doing and when I asked to speak to the manager on duty I already was. The store is a mess and there are tripping hazards everywhere. Looking around while I waited twenty minutes to get the part pulled off the shelf I noticed the electrical panels on the back wall were buried behind merchandise and carts. That is such a safety hazard!! Did I mention that I waited for twelve minutes for someone to just answer the phone.
I called up to find if they have a part down an aisle and I was told to come down and look. So I have to drive 30 minutes out of my way to hope it there. No one was willing to look. Lazy employees!!! Drove all the way out. Wast of my time. Thanks!!!
Nice folks. Helpful with my battery warranty replacement issue.
Employees were very helpful and took the time to go over whether it was better to order a brand new part vs trying to repair it on my own.
Good customer service considering how busy this place is. Expect a wait, otherwise its top notch.
You can count on AutoZone for quick and accurate service, both at the register, and also with installation of essential parts such as headlamps. I was astounded the first time a staffer offered to install the new bulb. Now I have come to know that this is just one of the services that AutoZone provides.
Going here is like visiting the funny farm. You get roped into going because of their online presence, then upon entering the door, it feels up is down. Then I realize there is a Napa around the corner, and a parts guy who probably knows the part # off the top of his head.
Always helpful employees here, I think it was Mark that helped me find my wiper blades since their catalog was missing some pages.
Nasty woman telling me they cant help me because the belt I need is for a tractor, refused to size it up for me and gave me an attitude. Went down the block to advanced and get the belt no problem.
Quick service. Friendly staff. Took a loaner tool for belt and did replacement right outside. Gave back tool got money back. Happy cheap fix.
Got what I needed at a decent price. considering the peanuts I was spending, very helpful staffer spent a good deal of time helping me choose the right clamp because I didnt know what the hell it was called
The staff is very helpful. One associate took time out of his break to help me and my brother replace my car headlight. Thanks!
Not my favorite place. Asked an employee to point out the place to connect the AC Pro adapter since I couldnt find one that matched the one on youtube. I was told he could not do it. Then, when a woman next to me asked if they could show her where to add engine oil, he told her the same thing I cannot show youI helped her with the oil and figured out the AC on my own.
They have always helped at a reasonable time and cusomer sevice its great. Employees are very knowledgeable never had a problem.
Just got oil and filters for my Jeep very friendly willing to help
Extremely polite and loved that they put my car battery in for me.
As a frequent shopper. They are getting to know us on a 1st name basis and sayin hi like we are best friends. Great people!!
This is the number 1 Auto Zone Auto Parts.
Not to sure on what they are doing. They hire cheap help being kids with no experience and never enough help. They only have one kid dealing with a whole line. Amazing
Good selection - fair prices - helpful staff - easy returns, The also lend tools for situations rewiring special hand tool for limited needs.
This place is allright , but please be aware that the people working here arent anywhere near mechanics, so if your not sure get a mechanics opinion!!
Russell was very nice, and helped me find exactly what I was looking for. Good kid, need more people like him.
The best, Deon helped me with the lights of my car.
I love that AutoZone will check your cars computer and help diagnose your problem instead of just letting you figure it out yourself. Ive always had great service.
Gerry is the Best!
The sales associates are all extremely polite and helpful. They go the extra mile to help you
Really good advice and caring people.
What they do they do well always helpful try to find parts for you will spend the time with each customer however the store is horribly understaffed for the amount of customers it gets often wait times can be 30 mins or more to get to the counter
Their customer service is good, the gentleman at the register was very helpful and polite.
They are great. Helped figure out my battery conundrum and install the new one.
Seth was very helpful and knowledgable! He even offered to carry my purchases to my car!
Prices a little hi but staff are helpful and informative. Friendly and clean store
Its always good
Nice store. Always got what I was looking for. Very helpful staff.
Horrible customer service! Waited an hour to have my battery changed only to have them come back and say that they actually cant help. Very lazy employees.
I went no long ago to get check out my engine light and that lady at the store was so angry because it was raining and I think she is made of sugar or something that can melt in the rain
Scanned my car, the worker was great and knowledgeable. Always shop there.
Great people that work, especially Seth and Kenny, which were an amazing help!!!
Terrible auto parts store ! Messy, dirty, un- stocked , rude and obnoxious sales associates. High priced made in China auto parts and products !
Excellent customer service and all of the parts that I needed were in stock.
Tahj (I think I spelled that right?) fixed a loose terminal bolt in my truck in a matter of seconds! Thank you so much guys!!
Helpful staff, really go above and beyond. Prices are good, too.
For a chain store..... the people that work here really know their stuff and are willing to help.
The staff was tremendously helpful and appreciated
Great place to stop in if your in a bind and need a part for your car fast
Very professional....great prices
They always have any parts I need at good prices
Very helpful in helping me get the correct battery for my car.
Best alternators and starters in the business
I went in there to pick up motor oil and very nice are you helpful
Very helpful. had the tool needed to change my taillight while on vacation.
Large selection of automotive parts and car & Truck accessories
A great auto parts ,tools and accessories .The staff are knowledgeable and friendly
Bought a battery and they installed it. In 10 minutes. Happy. Thanks
Friendly staff, unfortunately online parts inventory didnt match store...
Bad service . I see no reason to return to this store again.
Poor service no cashier ridiculously long wait for a non busy store. Slowest computers ever
Helpful service. Able to get what I needed quickly.
Great store. Always has what l need
Pleasant helpful staff..Good about returns..Good selection
Nothing special, just an auto parts store.
Super helpful and speedy pick up! Thank you
Had exactly what I needed. Very helpful staff
Usually has what i need if not they have the parts in a day or 2
Fair pricing and cooperative and helpful personnel.
Had what I needed, the people there helped me get it all.
Hey they have parts what else can you say.
Its always a hit or miss with getting service or a cashier but this time was fast
Deon is very helpful and kind
Fast service, quality work, reasonable prices on mechanical work
One can find plenty of stuff but the service suffers.
Very helpful and knowledgeable staff.
Very helpful. Thanks for the use of tools.
They need people that know what parts to put in your car
Surly. Why not be kind and helpful? I went to AZ instead of internet. Wake up.
Stood there for 5 minutes while the staff bullshited
Always has what we need!
Got to love it nice store
Excellent customer service!
Long lines not friendly at all
Never have the right parts always have to wait a week
Slow, always takes a long time to get what you need
Play Pretty helpful the girls tried to do the right thing
Great place to get auto parts
They will go out of their way to help
Staff is always very helpful
Great store
They got all your car needs.
Great customer service
Always have what I am needing
Cool employees and chill place
In and out. Very helpful
Good price and good service
Good customer service
Excellent customer service
Very attentive employees
Custom service at this store is harable
Clerk was not very good
Did not have what I was looking for
Extremely helpful With information
Good fast service
Very good
Very friendly staff
Car stuff
Great service
The stuff is v help
Customer service is horrendous
Mouthy, incompetent staff.
They know what they talking about.
Got what we needed
Very good 👍
The best
Not enough supplies.
Good
Great prices
Good
Good place
Good service
Good people
Great service
Very friendly
Very helpful
Very helpful
Very helpful
Fair prices
Ok
Excellent
Ok
Love the zone
Riverhead
Good
💎💎
Nice service
Best
Horrible service
All for your car
Golf store
Abeses lack of staff as today I waited 20 minutes getting in line to pay there were only 2 people attending and they avian articles that needed a lot of attention.
Good service, very good assortment of spare parts and necessary items for vehicles
There is a lady who speaks Spanish but does not give you the help you need, rather she does it in the form of teasing and pedantic nte Most are friendly except her
Bad customer service. They are supposed to help you and they dont and if they do it in bad taste like its not part of their job
Very good service but to collect personal lack
Very good place come and buy your parts at a good price we are waiting for you
Satisfied, I finally check what they advertise on television, they very kindly changed my windshield
Most of the staff do not know how to tend a person including the supervisor
Very friendly and t help a lot ..
Excellent customer service!
Very cheap everything but they take a long time to help and charge
Great manager btb ...
They have very friendly staff and help you
Highly recommended 100%
Its very good and they close late
Service not so good
Variety when it comes to your car
Very excellent place
Very expensive
Very good
All the time. Is it so. From bad hunor
Very good
Buen servicio y asesoramiento
Because I can find everything I need
Well well
For being and they have everything
It is a place to cofar in mechanical accessories
Good service
Slowwww service
Economico
The service is lousy
Recommended
Total reviews rating 4.1
188 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-06-04It was good very helpful employees . Very helpful. Tool rental available to do whatever job u need to do
Review №2
2022-04-12Went there last week to get help putting on wiper blades in which I had purchased low and behold they were the wrong ones .Great service the employee help me purchase the right ones he also came out and put them on great service ....
Review №3
2022-06-22There should be a zero star.Employee there is rude. Simple thing as an exchange and to explain something to a customer cant be done. And the audacity to walk away from a customer and saying (good luck) to another employee. Next time your talking about a customer take it to the back because the mask doesnt block sound !
Review №4
2022-04-25Had the best experience today at Autozone, Riverhead with Dorell and Dion. Friendly, professional service - incredibly helpful.
Review №5
2021-06-14Awesome place where the manager came out and helped me change out a battery for my mother in law. I came from out of town and the young man really made me feel at peace and helped alot. If I am ever in the area again and need help, forsure Ill be back. Ill tell my friends and family. It was nice that they were opened on the memorial holiday as well.
Review №6
2021-11-01They have what you need but they really need to train who they hire. The young man that helped us did not explain anything enough and then when he helped us put windshield wipers on he didnt know how to do it in the rain he was trying to read directions and had to go get someone else to do it
Review №7
2020-12-03We just came from this store and their associate Darell M. was amazing. Came outside in this cold and on his knees worked on our car, helped us find the right part and then assisted us in fixing the problem. 5 stars is not enough for his service. Thank you !
Review №8
2022-03-15Good price but very slow checkout @register
Review №9
2020-10-06I gave it 4 despite what follows. The rest of the staff were very helpful.The female manager I think could use a lesson in customer service. She was brusque and rude in answering my questions and rude to the other employees. Her responses were basically go do it yourself. I have bought things at AutoZone forever and never been treated like get out youre annoying. My bulbs are now changed and I dont have to worry about a ticket for my brake light being out.
Review №10
2022-02-21Mr Rich is amazing! Great guy all in all!