Kerbside pickup
Yes
AutoZone Auto Parts in Schenectady
Categories
Location on the map
Schenectady, Schenectady County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 518-377-6755
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:8:30AM–8PM
AutoZone Auto Parts in other cities:
Comments (171)
We were driving up from Arkansas and our wheel bearing went. We found the nearest Autozone and was expecting to be back on the road within an our. Well, things were siezed up and the store manager came out periodically to help us! He was our saving grace and we are very happy he was working this day!!!!
Great staff and so knowledgeable!
Great location. Rich was super helpful and was able to get me what I needed in a proper and timely way.
Just got off of the phone with one of their staff,they need to hire more of those that have better social skills,only reason Im even going there now,stems from them simply having what I need,I will be taking my business to other establishments in the very near future
They had exactly what I wanted
The store manager Tom went above and beyond!
Went for a part for my car. It was not in stock, one day later got a phone call from the store and it was there. Fast and efficient. Staff was a mix of both men and women. Love to see females in an environment that traditionally was just male counter workers. The women were just a knowledgeable as the guys. Wonderful!!
Fabian is such a nice man!! I went into AutoZone looking for advice about which spark plus to purchase for my car. He was so personable and professional. I have no idea what Im doing with cars but he helped explain exactly what I needed. Its nice to know theres still good people out there. Thank you for your service.
Called to make sure receipt was on my account, was told Im asking for alot and receive attitude from the female working at 10 am on 5/16/21. Extremely unprofessional and rude. Will not be returning.
The general automotive knowledge base with the employees is real hit or miss at this location. Am I the only one expecting that if you work in an automotive store you should have some general knowledge about car care/maintenance, or at the very least an idea of what the MAIN parts of the engine, steering, brakes and electrical are and/or the location or general vicinity in which theyre located? After all a store name this is considered a part of the SPECIALTY services industry, not that of the general merchandise! Or perhaps Im asking TOO much?! Other than this the store usually has most parts in stock which is helpful!
I called in to ask about a part, the person I spoke to asked all the right questions to insure I got the part that was right for my vehicle,what impressed me is that I didnt feel as though I was being rushed or a bother to the associate who was helping me. He aslo gave me all the information I needed with pricing as far as with or with out core. When I got to the store I was impressed with how clean it was and the atmosphere was electrifing. The clerks were friendly, they helped each other and the place was well staffed. The clerk found my parts quickly and checked out.
Commercial pro sales department needs new Manager, Shockingly poor attitude, Zero customer service skills and Has a very limited knowledge with all things automotive when challenged. I cant understand how this man has made it so far..definitely hurting your commercial sales
The employee that helped me was so polite and friendly.He was so knowledgeable about my car and was able to get me back on the road so fast.Awesome
Staff is always helpful.
Had to have my SUV coded.The guy came out and did it within a couple minutes. He was pleasant and greeted you with a smile. I was able to find out out what the issues with my vehicle could be. I would go back again
The workers act like they know mechanical work, but didnt know anything. I knew more about cars than them.
Order an item. They received it. But never called me. When i finally got it. It was the wrong one. Order another one. And got it the next day. To find out. They order the same item twice. Instead of ordering a left and a right. They ordered 2 lefts.. 😡😡😡
Always so helpful and knowledgeable
Always i get great service for James hes advice is a great thing for me.
Mike, Fabian, Andy, & Bill have gone up n beyond any nornal expectation of customer service. Personally having the fortunate experience of Fabian or Mike on multiple occasions either assisting with the repair or verbally /visually assisting my needs for the repair. Their is never a short of time, theyve left me hanging not sure. Fabian has spent time in the rain and/ or cold dealing with my car. Mike too has never scared of the weather. Bill and Andy are always their to assist with the direction of Mike or Fabian and never hear a no or attitude. My car keeps me working to feed my family. Without these guys their would have been the short paychecks, and hungry kids. I cannot express my gratitude and thanks enough. Thank you, State st Auto Zone from my family and me!!!!!
Ive been going to this location for my vehicle parts for so many years I lost count they are very helpful, they hire females dont under estimate the knowledge of the women there.
The manager on State St, Fabian was great. He was patient and took time out the help me order the right part without me feeling taking advantage of.
Friendly professional staff always offer assistance. Highly recommend.
My brother shops here all the time because the store and the staff are great there.
Everyone there is so friendly and they help you, not to mention their prices are really reasonable for good quality products that they sell..
Great place for part when u dont have time to order online
I was greated by the manager walked me over and helped me find what I needed second time there same result top notch service
He is always wonderful!! Ihave a 2001 kia Rio with 91385 miles on it. It always has something wrong.. Today. I came to have the battery tested. I needed three jumps in the last30 hours and I walked in waited my turn. Fabiaremembers me and said . I remember your car. It has the low milage to me that is an outstanding employee!!! I will always cone back in usually broke but I have a someone over my shoulder.b therefore it is my privledge to give Fabian the highest recommendation possible.. Ann Leversee a long term and and very satisfied auto zone customer.
Greats customer service. I can always find what I need at this store. And if I cant find what I need, the sales people are more than happy to help.
Great u had a associate by the name of Xavier and was exceptional in helping me with my problem.
Had the part and tools I needed, Advanced was closer to me but had no knowledge of the tools I needed nor when I found out did they have them
Thanks rob! I came here today and i was helped by a gentleman who actually came out and put my new lights in for me. Great customer service!
In and out with the needed part in less then 10 min. Friendly prompt service! 😀
Theyre very respectful and will do the best they can for their customers on their most busiest days.
Customer service was remarkable. Fabian offered exceptional. He went above and beyond to assist me.
If you want to fix your car, go someplace that knows cars and the parts that go on them. High prices...which is odd because all they sell is oil and windshield wipers.
Excellent customer service this morning, gentleman came outside and helped me figure out what was wrong with my vehicle. We could use more people like this in the industry
Has a lot of great automotive items and prices are fair but cheaper elsewhere of you really look such as Walmart. Staff is helpful too.
Helpful and pleasant workers. Always willing to lend a helping hand. Great place.
They have very good service and I recommend them to friends and family
Your typical auto zone my experience was positive
Great prices, great customer service 👍👏
Pros: Fast serviceWell Stocked inventoryHelpful staffCons: A bit expensive comparedto others.
Staff was knowledgeable friendly got me in got me out thats what I want
These guys have kept me going for over 20 years...thank you my! friends
They had the brake light I needed and they were friendly so five stars
It always has what I need. Staff is helpful but often too busy with other customers.
Decent, employees were knowledgeable. In a bit of a rough neighborhood, but no issues for me.
Good customer service, I bought viper blade from there one of the staff came out with me and replaced while there was raining and free of charge.
The people working here are helpful and friendly.
They have what want but the service is bad
Love this place always helpful and they know there stuff
Good service great. Pricing and awesome customer service got everything you need for your car
Very helpful even when I wasnt sure what I needed
Friendly workers and good price big parking space great place to shop at
They are always helpful..... always love this place
They have all your auto needs. Thanks again!!!
Supper awesome!! Great help with my battery. I must go too !
Poor service, ghetto staffing, not knowledgeable about cars, trucks, tires belts, or anything not cued to them by their monitor....imho
This is the best auto part service they all have knowledge here and take time for each person with patience
Staff is ok. The ones that have been there for a while are fairly knowledgeable
Awesome family run business. Good prices
Very helpful staff the helped me out a lot with car questions
Found a special type of oil for my bfs bike for $3.00 less than any other auto parts store!
Always have the things I need and they are very helpful
Very helpful staff. Everytime I go in here.
Good parts reasonably cheap could you some control and knows what theyre doing
Nice ppl and they always ready to hep
Terrible service..took me 10 minutes to find someone to help me find something
The best auto zone Ive ever been to
Great friendly staff. Pleasantly surprised.
Tons of gear which is nice but prices posted were wrong on multiple items.
Diy needs. Very useful if you need stuff for your car
Terrible store. sells parts with a short life at a very expensive price. Total scam!
The staff was very knoledgable and gave me the information I needed
Andys a good man, takes care of me.Thanks.
The only auto parts store in the area. Sometimes there is only one person to service customers and check them out so service can be slow.
Boss is bad attitude. Bad Bad. Bad.Dont never ever go there. Everything is expensive than other store.
Had what I needed..... auto parts shop, youd expect that
Great service! Knowledgeable staff.
A good auto parts store. Very knowledgeable staff.
No good. Never come here if you value your car
All the parts you need at a good price
Site needs more than just help
DECENT staff and ok prices
I never have an issue that cant be easily fixed at THIS store!
They have what you need if not theyll find it for you
Typical AutoZone store. Easy access from State Street.
Always have whatever I need in psrts
Staff was helpful and quick
Had to wait to check out while cashier talked on his phone
Dumb as a box of rock half them dont know what there talking abiut
They are always the cheapest (inexpensive) place! :)
Doing pretty good and the new location
Another very helpful spot to visit
Glenville store,very help full
Has everything you need for your car.
Very convenient and helpful stuff
Very friendly and helpful!
Very helpful.
Ppl in this AutoZone are very helpful
So thankful these guys are close.
Always a long waiting time in line
Convenience and good knowledgeable people
The service was prompt and efficient
Very Helpful folks !!
No help at all, never going back
Good for DIY car needs.
Sometimes it takes to long to get help.
Good spot
Find parts for affordable prices
Great customer service
Staff very helpful
Good and respectful service
Nice customer service
Nice people very helpful
Very helpful staff
Very helpful people
Gave wrong parts as usual
Good place to shop
Too expensive
Like them borrowing tools
Professional and nice
Poor customer service!
For all your auto care
Great prices
Great prices
Good store
Good service
Ok
Bad customer service
Customers satisfaction👍👍👍
Love it
Always exceptional
Great
Bought car parts
Fixed
Very helpful
Very friendly
Great
Helpful
Terrible service
Very helpful
Nice
Nice
Super helpful
I work there
Had bad battery.they gave me a new one .that was 😎
Typical
Helpful guys
Fast Service
Exspensive
Overpriced
Parts, parts, parts
Good place excellent attention and many accessories
Very good the store has most of the parts of my car and the workers are very kind congratulations
I love it so much
Excellent service and customer care
Buen cerbisio
Solve
Excelente
Total reviews rating 4.3
171 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-05-01Went there 2 days in a row & on both days was greeted respectfully & assisted fully. On both occasions the associate was knowledgeable of the parts I needed, they did the due diligence to find the parts & the one associate went the extra mile by showing different price options & explained pros & cons of each.Although I did not need assistance carrying the items out to my car it was offered on both occasions & thats much appreciated.I highly recommend this particular Auto Zone.
Review №2
2022-01-25I was helped right away. A nice man changed my jeeps key battery, then even came out to make sure every thing was working properly. If he reads this I want him to know its been working properly again! Thanks so much!
Review №3
2022-03-24Flush away from all your plumbing needs. Always go to autozone for your parts Very friendly and most of the time have everything you need. If they dont have it in stock they can always order it.
Review №4
2022-02-08Auto Zone at 1129 State st. Schenectady,NYI needed a new battery 3 other places, including an auto zone said they couldnt install one. The State st auto zone has their act together. Swapped out my battery and were courteous. Got it done in record time.
Review №5
2021-12-09Went here today with my husband due to my battery terminals being corroded (questionable if my battery was actually leaking). This has been a problem for a while now and I Figured it would be best to just get a new battery to avoid any issues in the future. The gentleman behind the desk with glasses (never got his name) double checked we got the right battery, checked my current battery level (which was weak), and changed it right at the store for us. Since it has been corroded for some time he got different cleaning supplies and cleaned up the area throughly, even under where the battery sits. He made sure to grease it and make sure it was good as new. My husband and I waited inside with our 2 month old daughter…while standing inside waiting another man who I assume was managerial cleaned off a chair and brought it over for me to sit while holding my daughter. Never even asked for it but was so thankful he was being so kind. Just overall pleased with the service, the kindness, and those two gentleman going above and beyond. It’s been a crazy year for us all and it’s just nice to know there are still good people out there and excellent customer service. I will definitely come back, Thankyou both again so much…if you’re reading this, merry Christmas :)
Review №6
2022-02-18The employees here actually knew about car parts and were able to help me get the right parts the first time . Would definitely recommend this store to any one in the area
Review №7
2021-11-16Went there with a check engine light on, they have the device to check codes. Within minutes knew it was an emission issue. The clerk suggested a fix for my gas cap and it worked, light went off and has stayed off : ) Guy saved me a trip and $$$ going to a repair shop. Clerks always polite, place clean and fast service.
Review №8
2021-05-05Great store. Great friendly staff. They are very knowledgeable and helpful. They take time to make sure you are getting what is need in a timely manner and great price. The workers tend to go above and beyond in many situations. This auto store has plenty of parking, great selection, and is located along the bus line.
Review №9
2022-02-28Hospitality good and they help you right there on the spot
Review №10
2022-03-16Really great I always shop there