Kerbside pickup
Yes
AutoZone Auto Parts in Staten Island
Categories
Location on the map
Staten Island, Richmond County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Planning
Quick visit
Yes
Phone: +1 718-351-1438
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7:30AM–10PM
- Tuesday:7:30AM–10PM
- Wednesday:7:30AM–10PM
- Thursday:7:30AM–10PM
- Friday:7:30AM–10PM
- Saturday:7:30AM–10PM
- Sunday:8AM–10PM
AutoZone Auto Parts in other cities:
Comments (199)
Went here for some AC refigerant on my Honda and have no idea about these things. The sales person Andrew G was so helpful i was very impressed. In a world where many shrug their shoulders this guy went above beyond to explain to me exactly what i needed (1234yf) for my newer model. 5 star service and wosh more sales staff should be this good.
Justin and jaden not only helped me buy the right supplies for my car with outstanding customer service but has made me always want to come back to this autozone moving forward. Great job autozone.
This is my neighborhood Autozone which I frequent very often.The staff here are exceptional. For every car project, they have been very helpful and knowledgeable in pointing me in the right direction.One night, I had a taillight out and stopped by to purchase a new bulb. Staff offered and replaced the light for me without me asking.I highly recommend this store for all your automotive needs
These guys are the best had a issue with a new battery I bought came in gave them my info gentleman came out new battery installed it made sure it was good no questions asked true customer service
Great service and staff always eager to help and try to save your money. They open every day till 10pm. This is very good for me since I always home until 8pm. Recently just got a conditional ticket to fixed my head light within 24 hours. I was in and out of the store at 9:30pm and still have enough time to do my repair. Thank you. Will definately shop there again.
I have no problem with this place. They always have what I am looking for and are courteous and respectful.
👍👍👍👍👍👍👍 always the best its my other home they know me by name here
I replaced the my cars battery at this store. I was happy with my whole experience.The staff was helpful, explaining the options available. Once battery was selected they assigned one technician/mechanic to install it. This was a free service offered by AitoZone.You may find better prices, different options around. But this place was easy, hassle free and smooth experience for me. Quick service too.
Excellent customer service! Staff is very friendly and knowledgeable. They helped me get my car up and running after my battery died. Thank you AutoZone!
Always able to park in the parking lot which is a good thing. The staff is always helpful. I even seen one of the staff coming from helping somebody in the parking lot.This employee proceeded to start helping a customer just pulling into the parking lot before he got to the store. The customer was quite surprised and even mentioned how grateful he was for the immediate assistance. I thought that this was worth mentioning and hope it was helpful to those who read this review .I had also returned a part from a different auto zone and they had no problem with the return .
I want to thank everyone who has helped me with all my car issues and my 10+ yrs of patronizing this amazing company. Special shout out to Jimmy.Brian and Michael. Your always there for me all the time and you are all my blessing.
Pretty good Autozone. Some spots dont have knowledgeable people working there, but this one does. Im not asking for an ASE certification but its good to have employees that know what theyre talking about. The staff is great and accommodating and theres plenty of parking.
Very helpful personnel and great selection
I went today to AutoZone and i was in need for a help to find a socket 5:16 or any tool of the same size to help me replacing my side mirror, so the first one that i met, literally told me that we sold out that size and kind of ignored me, but a minute later i met this guy Brandon(i hope that I spelled his name right) he offered me help and was so kind and recommended me a whole set for 10$ 😎, he was so cooperative like he owns the place (that’s what i call loyalty) and even walked with me to my car to make sure that this set can help me solve my problem, if it wasn’t for this guy i would rate this place for only 1 star, thank you Brandon, you Made my day.
Ok shop. Usual slow employees not giving crap about their job problem, but that cant be helped in a chain.
They dont have much to choose from at the store, online they have so much more its better to not go to the store. Shut it down if you dont want people to come in.
Staff was very helpful with telling me exactly where I could locate the items I was looking for. Check out was a breeze also. I will be going back there for my car needs.
Quick service to replace the car battery. The manager Jimmy really helped us out
It was a good experience on Sunday when me and my dad met this Asian sales named Derek and his co-workers, he was helping me on the engine light and found out theres a misfire cylinder, EVAP problem and knock sensor problem, he explained what issues will cause these problems and what kind of parts should we get. At the very beginning I thought he will just tell me to change everything and get all the parts, but end up he told us we should start with the spark plug first and get the a fuel system cleaner to try clean up the fuel system. He and his co-workers were very patient to help us even it was a little bit busy. And thanks God with his professional knowledge that it was just the spark plug and the fuel system was bad. I thought I need to spend like few hundreds dollars to solve the problem but end up not even a hundred dollars .I definitely will come back and shop because you can tell that not only him do the job like this, even all other employees are very nice and helpful. If you are a Chinese, I will recommend that you can look for Derek to help you out, seems like hes the only one can speak Chinese in there.
RUSSELL AND JIMMY are SOOOOOO patient and attentive!!!! Adrian is such a sweetheart, what an amazing crew. Thank you so much for helping me!
Autozone on Hylan Blvd in Staten Island was so courteous and helpful. They greeted me at the door at 7:30am and one of the mangers Brian, took the time to help me find the problem with my car and explained to me how I can fix it myself. He was very knowledgeable and went above and beyond, fantastic customer service! Thank you All ;)
Very friendly and helpfull personal!
Came for a coupler items Service was fast and friendly as always in all the autozones that I ever went too
Had a dead battery and its daylight savings time so it gets dark early. I went over to AutoZone on hylan Blvd and was greeted by Nicole and Jimmy. Super friendly and very helpful. Coming from another location where I was denied a battery installation Jimmy and Nicole assured me it was not an issue to install, even though is was getting late and it was dark out. I highly recommend this AutoZone location and will gladly drive the extra miles to visit them in the future. This is my AutoZone now. 👍
Have what you need, great customer service and installed the Headlights for us at 7 oclock at night
Great you can find each and every stuff regarding your car
Always quick and helpful staff. Found the exact air filter part for my Honda CRV and its so easy to replace it myself although they offered to help!
Amazing help. Brian and Jimmy both helped me take out two nails and plugged them on my front tire. It was raining hard as well. Thank you!!
I needed a bulb replaced in my dads vehicle, I made the purchase & one of the gentlemen installed it for me in the pouring rain. The men who work there are courteous & helpful.
The guys in this store are always super friendly. I pick up must of my car parts here.
Just updating my last email..Thet are giving me a new battery. But sadly they are permanently closed.
Amazing support n Help. Msro the manager is up front hands on and incredibly attentive. Got a project and place to resolve all my parts issues!
Very nice service. All employees are niceAnd very helpful. Anything I need they have or get it the next day I have very good experience with them. they will help you with your car no problem
Always friendly and helpful. They try their best to help with auto issues. So far theyve had everything Ive needed in stock.
Great prices and great service8
Friendly and outstanding service, the guys there were great talker as well as workers helped me out a lot and fast as possible.
I was overwhelmingly surprised by all of the help that I had received from the team at Auto Zone. I had gone in there for some WD-40 in a last ditch effort to fix my hood latch before taking it to a mechanic. One of the ladies who worked there helped me apply the WD-40 which didnt fix the problem, but I wasnt surprised. Then two other men, one whose name is Mauro, joined in to help and would not give up until my hood fully closed. They were so patient and troubleshooted through the many possible problems. Aside from their help, a frequent customer jumped in to also lend a hand. After some time, they were able to fix a spring that was causing the problem.I really did not expect to get the problem fixed while at Auto Zone, but because of the generosity from the staff, who went above and beyond to help, I drove away so happy. Everybody was so knowledgeable and excited to help me.
Love this place. All the employees are very helpful and friendly
Asked for a item and be told Not here then walk away. Not here what? Not in the store? section? Are you really expect the customer understand that short answer means - It is not in this section, please follow and I will show you?Also, it is quite confused where the line is.
This store on Hylan has a best crew. Very polite, professional and expeditive!!! Now I feel bad as i do not recall the persons name who was at the register 👍👍👍
Always trying to help very helpful love steven sumner
My company car battery was down on sunday and stopped by this Autozone getting a new battery, the guy named Derek was very professional and help us installed the battery during a heavy rain. Will come back again for sure!
The employees are ALWAYS extremely helpful and the prices are FAB-U-LOUS especially if youre on a budget.
Very good. They help you in everything nicely if they dont have the part they looking for in another store
Clean and well stocked store. Associate was helpful. Was able to answer an auto question and even gave me a free diagnostic. I will shop there again.
Auto parts supplier you name it they have it for your vehicle from cleaning to fixing your vehicle
I enjoy this establishment because it has very helpful and knowledgeable staff. The prices are just right.
I was there 9:30 end they say close 10:00 is no true they dont let me in just need something very simple
Great prompt courteous service. Store was clean uncluttered. Staff very knowledgeable and helpful
Great to have one on Hylan. If youre looking for anything specific the staff there are a great help. The rewards program is also good.
A man introduced himself as Taylor (see on picture) said he dont want to tell me how to open brake light on my car.This is the Autozone service in Staten Island
Very well supplied store and always helpful staff available to help you with shopping decisions.
I was helped very quickly, the person who helped me was very good and answered and helped me pick out my item for total satisfaction.
Shopping for truck mats and brake light bulbs. They were fully stocked.
Great associates. Always ready to help. Thank you for always being about the customer
Someone stole one of my wiper blades. They actually came out to my car and even put a new one on for me. Very helpful.
Everyone here is very friendly, nice staff very helpful and the guy helped me put on my windshield wipers.
I brought my car battery there to be tested. they checked it out found it to be 40% charged and then they charged it up to 90% and for no charge. then they said to bring the car back and they will check the alternator to see if its working for free!
I will give them five stars because they are nice and kind
Always good for auto supplies & auto detailing products at reasonable cost ! Weekly specials in the flyer!
Quick & fast great customer service ! Will be going back often here!
Good place for auto parts. All kinds of parts are available.
Love this store.
Great store helpful staff the friendliest store 9m the whole chain and the most professional staff in all of new york and new Jersey
Great place employees are extremely helpful and I willing to help you with anything you need if they can help you with
Not the greatest customer service, but you can get whatever you need in a pinch. Parking is a huge plus.
Love it
AutoZone on Hylan...very good experience. The gentleman helped me find what I needed, and helped me on my car, all within a few minutes!
Great help choosing my wiper blades. Bosch all the way!
Gr8 store. Gr8 working crew there knowledgeable and helpful. Gr8 return policy and warrantys.
Gave the wrong bolt even after showing him and tell him 3 times what kinda bolt I needed but at least he wasnt rude
He showed me where to put the power steering fluid
Always have in stock what need for my cars........
Good place to buy car parts, convenient parking, polite staff.
Always has my parts and cleansers fir my vehicles. No wait and very reasonably priced.
Quick in and out parts for your auto
Employee was very nice and answered all of my questions.
Very knowledgeable sales rep help me with Battery and accessories
AutoZone on hyland blvd in staten island has a great staff
As always..Excellent customer service!
Parts are expensive there .Can get the same part on Rock Auto for much cheaper.
Very helpful staff. Excellent store
Helped me with a new battery and a portable traveler. very nice guys
Amazing
Helpful staff and I always find stuff i need. Theres also a sale section
Typical auto parts store.. they always answered my questions and where helpful
In an out fast and kind cashiers.
Great n fast service very nice people
Brian and the Staff,excellent personnel.
The employees go above and beyond by helping customers with the installation of wipers , bulbs, batteries etc.
Lots of parking space to work on your car, helpful staff
Always helpful staff ready to do their bidding
Great customer service the guys are very helpful
Fast service and great low prices
Great place for the guy who love to do it himself car work
Great crew there.
Good prices , always ready to help out.
Great selection and excellent service!
Price is to high china parts (its not even Made in USA parts) for USA parts ill pay those money china keep it for yourself
Very bad experience bad service !! Dont go there ! Its a waste of time
Get in the zone! You can find anything you need for your car here
Lynn and the staff at AutoZone are great, always helpful
The workers are always very helpful.
Thank you Jim for a great job being a great gentleman
Very knowledgeable fast service.
Worst place on staten island to get your autoparts
Love the free check engine light service here
Good products, very helpful staff.
Expensive
Good place for your dyi auto needs
Good place to get car related items.
Most parts in stock. They will check obdII engine codes for you.
Prices are high and they never have what you need
Prices ok. Salesmen are a little to arrogant. The store is location is prime for access.
Very nice Place for car parts shopping.
Everything you need for your car, and can borrow tools to dyi
Very convenient. Helpful staff.
Friendly customer service. Ordered a part and received it within days.
Very good customer service.
Installed my battery for free and got a rebate, Thanks AutoZone!
The employees in this store go out of there way to help you.
Absolutely the best autozone crew on the island
Very knowledgeable staff and very helpful
The manager was dishonest. Be careful when dealing with this man.
They were very helpful. Thank you.
Great staff. Very professional.
Vert knowledgeable workers there.
Amazing Lynn Livingston was a great help
Good prices and freindly help
Very good supplies and assistance
One of the better staffed autozones...
Not once gone wrong!
Very nice staff here!
Excellent customer service
Friendly staff great service
Very good care
Friendly service and knowledge
Very helpful staff.
Very helpful staff.
Need in car of the car parts necessary
Very helpful staff.
Excellent customer service!
Great place and managers.
Friendly and knowledgeable workers
This is your typical AutoZone parts store
Its Auto parts what can you say about Auto parts
My go to guys for my auto needs
Long eaits, even when not crowded
Good service.
Very helpful
Very helpful
Allways have what I need
No help from sales team ...
Great customer service
Quick and convenient service.
Well stocked up.
There were good...
Very helpful staff
Organised and well keptt
Fast, Friendly, parking, affordable
Anything Auto you have to Zone
They have what you need when you need it
Got everything I need
You need it, they got it.
Down to earth staff
Prices are good
Excellent personel
Great service
Great prices
Great service
Great staff
Slow customer service
Great experience
Good service
Nice and clean
Great service
Nice
My home away from home
Ok
Very helpful
Good
It was good
Very helpfull
Rude cashiers
Easy boosting
Great
Very helpful
Not to friendly
Good dervice
Total reviews rating 4.5
199 Reviews for AutoZone Auto Parts 2023:
Review №1
2021-10-02This place is amazing! i was helped by Jimmy , Russell & Austin; they were super helpful! I had to replace my left rear brake light .. they didn’t even flinch .. “u need a new brake light? We got u! I’ll come out now to replace it!” I wasn’t expecting this type of customer service! I’ve been coming here for years but I have to say this crew is the best I have ever dealt with! they all need a raise! They were super kind patient and made me laugh the whole time! Thank you auto zone! ❤️❤️
Review №2
2022-05-19I was there yesterday. Young man ask me cash or credit. I said cash, he said come to this cash register. That register didnt work. He said come to this register. Then that one didnt work. Again he said come this register, I said this is the third register. Customer service was bad. All 3 times Im moving back and forth he never picked up any of my items to move them to next register, never apologized. Manager should teach them about customer. service.
Review №3
2022-04-10Terrible service. all new young people. You got rid of all the good experience old people. You save money but you are not taking care of customers with knowledge and helpful workers. Saving money and making money is all you care about. I go to NAPA now better service and prices are better.
Review №4
2022-02-21I use this place many years and always staff were great, but today i was confused with service… very bad.. hope that guy was new worker and he don’t know nothing about be nice with customer. I don’t want writing the name of that person. Thanks for everything.
Review №5
2022-02-27Friendly, helpful but when I bought a few accessories. Walk away and didnt ask me if needed a bag. Did not say thank you I ther.
Review №6
2021-12-10Great experience here, went originally to the one over on veterans road west. They sold me the battery over there and would not install it for me. Went to this one on hylan blvd and they were nice enough to do it for me! Will be going to this location for any of my car needs.
Review №7
2021-11-10I called ahead to make sure a particular item was in stock on Saturday night. Tyler answered the phone and kindly reserved the item for me. I showed up within an hour before closing and bought a few other items too. Great help from Tyler. Nice experience.
Review №8
2022-05-09Got the tail stop light bulb others stores didnt have in stock.
Review №9
2021-10-05You can always find what you need at a reasonable price. However the inventory system needs to be fine tuned . Was sent to 4 different stores ñooking for a part all because the previous store said the other store has a certain amount in stock. Only to arrive and the other store has zero. Also they next to Never answer the phone, or they leave you on hold and never return
Review №10
2021-08-31Have got a few things here, such as a battery, and the staff have always been good. The other night in particular my car was brought here to the Hylan Boulevard location (after the Bay Street location refused to help!) and the Hylan Boulevard staff took the time to use their code reader and check the cause of my Service Engine Soon light, despite the late hour. Thanks for that.I will return to the Hylan Boulevard location again.