Kerbside pickup
Yes
AutoZone Auto Parts in Bronx
Categories
Location on the map
Bronx, Bronx County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 718-364-1219
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7AM–11PM
- Tuesday:7AM–11PM
- Wednesday:7AM–11PM
- Thursday:7AM–11PM
- Friday:7AM–11PM
- Saturday:7AM–11PM
- Sunday:7:30AM–10PM
AutoZone Auto Parts in other cities:
Comments (199)
So grateful for this place. Met Jose a mechanic with great skills and Phil who introduced me to Jose and he scarred me telling me it was one thing but it turned out to be something so less than an Alternator so instead of $300 it cost me less than $100 including labor. Jose is awesome, humble and even after fixing the thing that made my check engine light and the battery light go off at the same time, he then helped me by putting antifreeze in my car.The staff is knowledgeable and very patient because I was near tears my cars steering was off so I had little ability to steer and was stuck on the Deegan. When I left my car was purring like a happy cat.
Good need improve more customer service
Plenty of help, quick and courteous. Well stocked big change
A bit expensive but if u need it in a hurry this is the place to go
Best service best prices. Always taking care of bye extremely helpful employees. Prices are great warranty policy is also great
Went to this Autozone early this morning for literally two screws. There was more that 3 workers and only one on the register. The other workers weren’t doing anything. The line was ridiculous. When I reached the register, I wasn’t greeted. She didn’t even speak to me. Worst experience ever !
Very convenient place in the Bronx I like it 👍
Good service and they will help you if you have engine light on and there somebody outside to help I needed to put freon for my air conditioner gave the guy $10 tip
4 stars because the experience was a lil bumpy. At first the part I ordered online never showed to the shop after 3 days. BUT Charles the supervisor made sure it was delivered the next morning. He called me directly even before I got the email stating my part was available for up! THANK YOU CHARLES FOR YOUR HELP and excellent customer service.
The wait time is ridiculous just to ask a question but they were very helpful and they actually show they care unlike other autozones
Great spot, for all your car needs.
Very well-stocked location great customer service 👍
Workers really take there time, its always necessary wait time with so few people in the store. Many times has tore his on his top of the items, lots of times you cant even get your free engine check because they dont even have the proper thing to test the engine 😡😠😠
My wife and I lost battery power on our way home this afternoon. To say the least, we were stressed out and worried about getting home, with our baby in the backseat. We ended up near the 181st store in Jerome, Bronx where we were assisted by shift manager Clarissa who was unprofessional, rude, and unhelpful with our situation. We attempted to get a new battery, because based on the mechanic in the area were we went, the battery was depleting itself and needed to be changed. Clarissa stated that there was nothing she could do about our battery issue, because her meter read that battery was working. I explained that battery shows its working because we had just jumped it at the mechanic to make it work to move the car. Clarissa was so rude to tell us to take our battery and go, because there was nothing she could do. My wife had to request that she at least try to charge battery. She made my wife who was at the store alone carry the battery to the back area employee area to have it charged. Mechanic came in to the store and told my wife that it made no sense to charge a battery that was depleting itself, and that she needed a new one. He told her to go to another store where the staff would be more helpful in understanding issue. My wife and I had to drive to the East Fordham Rd store where we met Cathleen Vega. This girl takes her job seriously. I was so grateful and thankful to have met her today. She is professional, courteous, has active listening skills. She is the reason why we are rating the East Fordham road store a 5 star. She was able to understand our plight and took the time to listen to our concerns and even suggested further processes that might help with any future car issues. She went out of her way to carry the battery to the car and change it for us, unlike Clarissa who made my wife carry the battery. People like Cathleen are what makes Customers like myself-repeated customers. If I would have received the same service as the one received at the 181st Jerome store; Autozone would have lost all of my future businesses and I would have made it a point to tell others not to shop there, but instead to go to the competition. Cathleen really made an impression on us and helped resolve our problem.
Only one guy in the front working, while the other 3 employees were in the back... Meanwhile, theres a long line. Besides that, I was able to get what I wanted for a good price.
Good place but the armed security is a bit scary especially if your black they will follow you 🤣
Store #5272, where to start? Parts Sales Manager Cathleen Vega is one of the most helpful and knowledgeable representatives I’ve seen at an auto parts store. The service you provided insured I will never go to another shop again, AutoZone is the only place for me. Not only did she have answers for all of my questions but the service aspect was clearly evident and she did not stop until I was completely happy. This is evident of all the staff, not only her and they are clearly doing something right, here at this location! 5 stars I recommend them!
Excellent they have a sale representative named Francisco he understand my situation and fix my problem right away and everythings that needs to be done to my Tahoe truck
Their service was so much better only few years ago. You could actually save a lot money when buying things here and get someone with good hands install it for you. I think those days are gone and now they make you feel the buy and leave feeling that never been here before.
The help is awesome but the inventory not so hot. If it wasnt for Juan I wouldve been in a bit of a pickle. He was beyond helpful and resourceful. Also, Autozone supports the troops with 10% off all purchases. This location also has a parking lot which is convenient if you need any work done. Theres also a street mechanic who is helpful nearby thatll lend a hand and tools if need be. Just make sure to tip him as a courtesy (not necessary nor did he ask).
I being a costumer at this location for many years and they always assisted me with all my questions or car issues in a friendly way.
Super slow lines all the time. Too few parking spaces for the demand. Never enough employees working. Not there fault as customers pull employees out into the parking lot to look at their car issue. They need to expand. Supply and demand is not balance. Too much demand. Not enough supply.
Obnoxious employees. Slow service at the counter. Employee argued with me about the part number for headlight bulb I needed even after I told him what the car manual said. I got home and when trying to replace the part I found out I was right. I had to drive back to store for an exchange. Same employee argued with me denying he gave me the part. Dont go to this store.
Staff is not to informative. These corporations hire people in certain fields that have no knowledge. Back in the days you walked in and got the help and knoweledge you needed. Now they just hiring anybody because they looking for a job. Theres more to stocking, ordering and working the register in auto parts.
I went there yesterday, sales person named Herman took care of me immediately, explained everything to me in great detail was very cordial and friendly, great customer service definitely will returned there , the one on Jerome ave near a McDonalds are not so nice and customer service was horrible so, Auto Zone on Fordham you guys should be given a raise and recognition for Job well done.
Went to Autozone get a new headlight for my car, and for the first time in many years, I was attended to within two minutes...which was impressive. I was served by a gentleman by name Ninth! yes, Ninth...an absolute professional. The model for my car wasnt available, but he recommended an alternative, and assisted in replacing the part. He proved to be very knowledgeable and patient.
Staff was not helpful at all when I went in. After finally finding the stuff i needed, with no help from the staff, of course... I was on the line for over 20 minutes to checkout... there were only 4 people ahead of me. Luckily, I was on a phone call for 10 of those minutes and that kept me distracted. Aside from that, prices are good, selection is decent. Just dont go if you have anywhere to be in the next 20-30 minutes.
This location is the worst and this year has been a nightmare. I walked in yesterday for a battery issue and the girl behind the counter was eating a big plate of food while asking me in Spanish if I needed help. I dont speak Spanish unfortunately so I was confused. She got frustrated because I didnt speak Spanish so she switched to English. This girl also wasnt wearing her name badge. She had long red colored wavy hair and tattoos on her left wrist. I bought her my battery to see if it can be swapped and she told me my battery is from 2012. I purchased this battery in January of 2018. I didnt want to argue with her about it because she was very unpleasant from the start so I asked if she can charge the battery in the back because I know thats a free thing. She made me carry the battery in the back to charge it. She said she couldnt carry it but she kept eating her food. It was the last straw for me at this location or autozone in general. Ive been to multiple locations and encountered lazy and disheveled employees. Ive never found myself writing a review for any place but this got me so mad,disappointed and upset that I hope something gets done about it. Going to an autozone is just not for me anymore. Pep boys has a better employee model and service structure.
Sometimes it takes a little longer but great place to buy spare parts for your car
A very helpful place for new drivers and experience ones alike. The staff is very knowledgeable and if they dont know something they look it up. A very special thank you to Andrew, he help me change my oil, advice me about my AC.
A well mannered, respectful representative knew what he was talking about, helped me get the correct item for the make and model of my car. I was in and out of there in no time. Keep up the good work, think his name was Mason. Thanks Auto Zone. Good service is scarce these days.
Called for parts, the female employee that answered the phone put the mechanic, my husband and I all on hold, while on hold, I walked to the store which was 2 blocks away. The same employee was counting her draw to end her shift as I was standing in line to check part availability that we were all still on hold for. Tbt they didnt even have the part had to go way across town to another location costing me $35 in an Uber. If you dont want to provide customer service please do everyone a favor and dont apply for customer service related jobs.
I went to this Auto Zone today to replace my defective car battery...it has a 5 year warranty. So getting a replacement should have been free, quick and easy, but that wasn’t the case, At All!! From the time that I walked into the Auto Zone, the employees were very rude, unprofessional and disorganized. The cashiers kept skipping me on the line. After being skipped 2 times, I finally ran up to the counter. The Manager, Nicole, was standing behind it. I told her my issue, and that I needed help taking out my defective car battery. She immediately said that she couldn’t help me and called the next customer to the counter.Her reason for not helping me was “she didn’t have the time”. And she then told me to go back to my Machanic for help and purchase a brand new car battery again for the full price. Thankfully, a customer helped me take the defective battery out of my car and brought it back to Nicole’s counter for me (it took him only 5 min. to take the defective battery out). When I returned, Nicole pretended to be busy and yelled out to another employee, over my head in Spanish, to deal with me. She continued to talk in Spanish about me as she printed my new receipt out on sticker paper.I hope that this battery is not defective also, because I NEVER want to see NICOLE again!
Quick, extremely helpful service. They were able to rapidly change the battery in my key fob thing.
I personally gone to different autozone locationsBut the Fordham location is by far the best one Ive been tooSo i was having battery issue early morning so i went to autozone in 181 in Jerome ( because theyre a block away from me)They didnt have the battery i needed so i decided to go to the Fordham loction and i was taken care by Charidy shes definitely amazing tech with great personalityNot only they had what I needed But this girl took care of me from start to finish She install my battery and cleaned my terminals she definitely gave me great customer serviceThanks charidy
Love going to AutoZone. Last time I went they didnt have what i needed, I told the manager she said she would hold it for me, when they get their orders later that day and i went back. The manager was holding on to the item, for me. That was customer satisfaction. Thank you AutoZone.
Offers free parking. handicap accessible. also has a bathroom for the customers. they usually have what you need and if not the employees are nice enough to find it in another store or order it with the option of delivery or pick up
Ive been there for the last 4 weeks to see if they have stocked duplii-color black universal (DNU0100) & I have yet to see even one in stock. Not good.
Theyve always been helpful. They checkout your battery for free and will replace it for you, not free but very convenient and easy.
On July 5th i went to this auto-zone on fordham rd to purchase a battery for my car .I was taken care quick & fast... the manager Sara offer me free battery installation with my purchased . Other places actually charges battery installationThen I was AMAZED that the only person that was installing batteries that day was a female named chasitiy. She actually very good she installed my battery in less then 5 mins .I recommend this location
Bad service inexperienced children work
My opinion this store 5272 is one of the best autozone Ive come to when I need a parts Charidy is one of the most helpful and well informed person there . Shes polite and very informative she knows her parts . Shes definitely my go to person
GOOD SERVICE. SAMUEL NICE N AMAZING GUY.
No doubt the best workers so far from autozone. The Dominican girl very professional and she knows her way around. They Ill see me again there. Keep the great work
I like this store because staff here are really friendly and helpful. But the down site is that they dont have the parts I need and I have to go to the location where it takes more than 40 minutes to get seem.
Store was clean n stocked found what i needed but waited almost 20 minutes to pay at the register, when there was only 1 person in front of me because they only had 1 register open with 4 people behind the counter doing nothing 😒
Please beware of manager. She wasnt wearing a name tag, but I can identify her as a fair skin, average height, short-black curly hair woman wearing a half sleeve tattoo, Hispanic. She was working on Saturday 08/12/17 at 8:48PM when I arrived. she does not make returns after 8:00PM, but could not refer to the store policy on this. There werent any signs displaying this information either. No apologies offered. Super unprofessional. Was able to make my return at the Jerome location that same night.
Customer service was great very helpful and attentive just need more people lines get long when its crowded and only 2 people running the store but great store great customer service
I do see that the employees go out of their way to give good customer support even outside of the store. This is a good location I always come to this location and if what I need is not in stock they order it for me.
Nice staff, great store, #shoutout to Charidy M is one of the most helpful and knowledgeable representatives #5272 store in Fordham rd. Once again, thank you so much, for make me change my perception from other autozone stores... #Godblessyouthbest
Bad customer service, I came in for a battery and after waiting in line for over 35 min the customer representative tells me I bought an awful battery and I’ll be lucky if it last me more than 90 days. The parking lot outside the establishment looks like a junk yard with all the mechanics doing side jobs right outside this makes it difficult for the customers to park and buy what they need
I asked a employee just to borrow a socket wrench so I could remove two screws from my plates and I would leave him my driver license and he told me we dont lend out tools..... Then I go to buy one and they do not even have the size ten socket I needed.. very disappointed.
I want to thank the employees of this Auto Zone. They truly understand what customer service is. Yem, Nicholas, Cathleen made my night. I went to 3 Auto Zone locations and I was told either there was no one to install my battery or the person who could is occupied and too busy to install my battery. I had my fiancé and 11 month old child in the car with the inability to start my car due to my car only running on a jump I received. I went up to the dyre ave store, Gunhill and boston rd, and 149th st locations. I actually bought my battery from 149 and was told no one can install it for me. Fordham will be the only ones who receive my money. I thank this staff for showing real care and helping me in a major pinch. This is what Autozone should look for when they hire. People who care about what they do
They need to be more organized. Especially when its busy. They need more customer service with a smile. I say like what you do and you will be great at what you do.
Cashiers are extremely slow and theyre not very efficient when it comes to making the line for the registers
This particular shop told me they dont help customer by coming out to check vehicle. 😔,no help at all.
These guys are always helping me with my car. They placed my windshield wipers on. Help me fill up my coolant fluids. Showed me how to pick my windshield fluids. Told me about changing the lights on my 2015 Altima. This is the Only AutoZone I go to.
This is the Only autozone that has a Female Tech (charity) not sure if I spelled it right ..But shes very knowledgeable and helpful . I purchased a car battery and headlight bulb and she installed it for me for free .Shesa real bad ass & very inspiring. This location is awesome... thanks for the help
Cashier/ helper (Archie) helps who he feels like. if he dont wants to, he acts like hes helping you and then tell you they dont have the part.(I asked a different helper and got my part.)Thanks
My visit and AutoZone on Fordham Road it was a good experience. Is so sad that i have to come to the one in Fordham Road when i live around the one in Gun Hill road. Its so sad to say that the one in gunhill Road there is no good customer service and most of the workers not all , but most of the them are hiding from the customers.
Came in today to buy a new battery for my SUV. There were apparently only two employees in the whole store, because thats what they were saying. The cashier attending us, one of the two people, didnt even know what a gel battery was. He just kept reading the description of the batteries to us. Every single autozone I visited before replaced the battery for me for free; these guys didnt even though what type of battery I needed or looked for. Whats worse is that I was stuck like 3 streets away and not one of them could come give me a boost to bring the car to them. Lastly when I decide to buy the battery and take it myself to the car, they barely had any in stock. Horrible, horrible autozone!! I would bet on a nearby grocery store to be more helpful with cars than the buffoons who work there!!!
Friendly staff always willing to help whenever I go there. Place is kept extremely clean and hopefully stays that way. Been to a number of Autozones that have been in very rough shape.
Charlie is one of the rudest grey shirt managers in that storeYou see him yelling at customers you see him disrespecting his coworkers in front of customerAUTOZONE ACCEPTS THESE TYPE OF BEHAVIOR FROM MANAGERSI think thats why all the good ones are leaving that store
I went for headlight bulbs for my vehicle, didnt have the bulbs and plus was expensive just for bulbs. Probably wont go back
Great staff. I was assisted by Sam R and he was an absolutely knowledgeable and very helpful representative. A great asset to AutoZone and its clientele.
Great car store
Good service. I returned used brakes that I purchased with warranty and the money was returned to my credit card
At this place you will see all the guys that fix car .more then 35 good car machines and fast right in the spot they we work on your car. If you need a DOCTOR FORYOUR CAR COME ONE OR COME ALL THEY WILL FIX YOUR CAR
Was able to buy my head light bulbs and I quickly installed them in there parking lot A+++
Great customer service 👏the whole team works well
Where do i start. the mechanics out side yelling at u as soon as you pull up. or the narrow parking where someones always hitting your car as they drive out.nothing is ever where the labels are placed. packages of light bulbs,fuses and tools taped up because some one is trying to steal them.nasty customer service long lines. none of the lazy workers know anything about cars they just know how to sell the parts and offer you stuff you dont need. the employees intimidate you into buying items of the month.they lie to you and mislead you about their products. one month stp fuel injector cleaner is the best and the next fallowing month they tell me Lucas injector cleaner is the best. Ive been to a lot of professional mechanics shops and they will not install autozone parts because their cheap quality, defect parts that will have to be replaced. autozone is so unprofessional that it looks like a fast food JOINT for cars. they never have nothing in stock they send you to another store stating that they have it when you get there they dont have it either. they order parts and they tell you to come in one day and when you go there they dont have the part.i rather go to taino auto parts on 168st then go to autozone where you become a slave to the zone.
Service was great!
One of the unprofessional place. No one willing to help even for a simple question. All the focus is about who is paying. You have employees walking around and don’t care.The grade should be D.
I called for a price check & the price over the phone was one thing, when I get there its another price! Higher...not right.
Friendly staff like every AutoZone I have been to. They always do stuff out of kindness. I visited the store around Jan 2017.
Some employees need to learn about costumer service
No body was there to help me! The 3 people who where there working that day they were just talking each other but nobody was there to help!
No to.much product variety and lack of information. Only 2 staff member for everything. Its not the staff fault. They was doing everything possible but they was overwhelmed with the customers.
Very understaffed have to wait around other people thats not healthy. Need more employees to assist with orders.
I order a part and 4 days later I got there early and the woman help me with my purchase so AutoZone is a good place the one in Florida
I dont know how you can keep a business without cachier, always is a problem to pay, every were you go
They have everything you need for ur car. But no one to assist u on the floor especially when a woman goes there to buy
The employees here are helpful and well informed. Most of them go above and beyond to help the customers! Thats what its all about!
This Auto Zone location has only gone down hill since it opened years ago. It is now a dirty, unorganized, ratchet mess.
My first time in this Auto zone very friendly at least the night crew! The only thing that I wasnt happy about was that they didnt have a variety of stuff. Maybe it was empty cause it was late! But very friendly crew.
Helpful staff, but sometimes no enough cashiers...but other than that I found this location very convenient.
Too slow people, the guy who help me he took to long for answers its better going to a different one
I get all my auto parts from there and they have good stuff at great prices.
Please be very careful in this autozone, is becoming a target to rob people. My bag was stolen in their parking lot.
Minor issues that were resolved. Been to better AutoZones
Staff is very attentive to customers and very friendly which is a major plus.
Workers professionally but they need more open registers when the line gets too long.
Lines a long but staff is knowledgable and very helpful so Ill wait in line for the right part the first time.
You can find what you want but they need more cashiers because they make you wait too long
Great service at 930am.. not sure who was the woman but fast and no attitude. Thanks
I was happy that they had the part that I needed
Service was outstanding 👏🏾 👌🏾
This Saturday I went to the store and the manager was to rude with me and another customer, I was pay for the piece but I decided to leave it.
Helpful staff, slow service, staff i must say is very helpful, well worth the wait.
They are unorganized, had to stand on 3 lines to do a return because they kept telling me The other line. Theyre slow. Customer service really sucks here.
They are very helpful, but the wait time to be served its too long
Love this place a lot of attention and professional. Maneger Cathleen is the bests she’s a lot of help and very professional.
Great customer service in store, close to home
Dont ask question, you might get an unhappy service when you buy. Bad and impatient customer service.
Reliable found what I expected at a decent price.
This guy just made me waiting on the phone like 25 minutes. So unprofessional by no saying even the time i will have to wait.
Why buy a part at regular auto part store when u can buy it at auto zone and get life time warranty.
Autozone is the best they always got what I need
Super helpful great staff help me with my car and give me a return no problem
Almost always has what you need and open late. Free parking and bootleg mechanics on site. One stop shoppe.
I found my item here in stock
Very good store, customer service is on point, they help you with what they can and if not instruct you on which other autozone can help you out
They usually have everything you need but call ahead to ask. They’re very friendly!
I only saw 2 workers, not busy but slow service.
Great customer service. Items are always organized. Thanks Auto Zone
Had the part I needed in stock lets see the longevity of it.
Always professional
Not the best customer service. Really slow and only like 2 employees
Expect a looooong wait in line. Also I dont know whats up with the parking lot there every time I go there it full even if there are only 5 people there.
I like that they are open late at this location. I got off of work at 10pm and needed a part for my car and they were still open.
Excellent service
Very good and very helpful compare to the one in Jerome and burnside they are very cranky....
Prices are decent. ONLY A HANDFUL of employees there are courteous
BIG FAN OF THESE GUYS, today i was not. There were more staff tgen customers and i waited 15 minutes.
They live up to there warranty and there service when it comes to this AutoZone is great.
Helpful and friendly staff, easy find of products.
They helped me out, fast service great customer service
Excellent service. Employees are very helpful and knowledgeable.
Great place for spare key
Always a great place to get your parts lifetime warranty
They give you always an excuse for battery test and others. Always. Have been already in two autozones ans d always is the same.
Very helpful staff
Open until 11pm, good service
Awesome staff and very helpful
Slow service like all others, and a young staff who selectively or lazily if u look like their kinda peeps
Great group of guys. Very professional and attentive.
Great customer service and organized store.
Customer service is decent. Cash for returns were convenient.
The staff were friendly and had what I needed
It is ok not enough staff not enough supplies their computer systems are slow and not up to date which makes check out slower
Great place for your car care needs.
Good place to pickup auto parts and good customer service
100% very good stores.
Theyre very helpful, more than i was expecting!
NICE PLACE 2 SHOP . LOW PRICES .. CLOSE 2 HOM3.. MUCH BLESSINGS 2 ALL .XOXO
Smaller Store but packed with the Essentials, Staff was Great
Staff are very helpful and friendly
Customer service is awesome.
They help you out quickly
Very good service.
Good servive
It was fast went to get a battery for m car and it went well
They give you $20 on a card for the 5th purchase of $20 or more.
Worst service employees dont know if they coming or going.
Great parts but poor customer service
Nice people
Low on supplies I need better customer service
Great selection
Never any problems here...they were willing to help
It needs more personal. A little slow on check out.
Parking Lot was full, it was completely ridiculous & the place really understaffed.
Very Helpful and Kind staff.
They had everything I needed
Could be crowded but staff will help you out
Polite workers... All you will need for cars.. An accessories
A helpful and wonderful staff
Best place for car parts...or questions concerning your car.
Helpful staff for the last minute project we had!
Always has what I need. Great sales.
Only 2 workers to help and you have to wait a lot
The staff at the Fordham Road location is always helpful.
A bit disappointed that GM parts need to be order when that part fits several cars and makes.
All auto accessories & nice staff.
They have everything, and very good workers
I visited there 5 times but didnt find whatever I needed.
Its ok, just need more knowledge staff.
The waiting time is long and the customer service need some improvement.
They come right out to do a diagnostic so there you are.
Same
Typical autozone. But staff is unmotivated to move the crowd out fast
Worst! A line of 15 people, only one register open
You got some kids working there that are not familiar of what is in stock.
Love the customer service.
Ideally everything a vehicle owner needs and it is an orderly line reception.
Certain arrogance when you go to the only auto place around for miles very unprofessional
Young staff but pretty good...
Good service and well stocked.
Nice place to find cars stuff
Parking lot is full of trash, you can hardly get in or out
Total reviews rating 4
199 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-04-10Sundays hours are 8am not 730 as posted.. Currently waiting in parking lot its 7:35 am. Hopefully theyve got the part as I had ta run around the day before to several locations only ta learn the computer stock needed to be updated because although the part was listed it wasnt at the other 3 locations. Hopefully this hub store as I was told will have it.. 🐻
Review №2
2022-06-09I needed parts for a Honda Fit. I waited 30 minutes on the phone and they never answered. I tried calling many times after that, no luck. They definitely need a operator to answer the phone. Such a shame. I now do my business with Advance Auto in Bay Chester and they are the most attentive to my car needs and the prices are reasonable.
Review №3
2022-06-30Place is ok, I used to go there alot and everyone was very helpful, but lately with new people working there, Ive gone couple times and asked a questions about a part or an item from inside store and no one knows anything, from my experience They need to be trained a little more and be more engaged. Instead of moping around waiting for customers to pay at the register.
Review №4
2022-04-26I needed a break light for my car, usually my husband handles these things but sometimes a girl has to do it herself. Which of course I didnt have a clue what I was even looking for. I was lucky to get a staff member that was very helpful.
Review №5
2022-03-25This shouldnt even be in the AutoZone family. I went to have my check engine light checked (like Ive done in the past at other stores) but couldnt even get in the parking lot. I thought to myself it must be packed so let me just grab some stuff since Im here and parked down the block. Upon looking closer at the cars in the parking lot none of them are customers, theres a guy washing his car, another cleaning his bike, a bunch of mechanics working on cars (like lift the car and go under), and so on. Once inside the store theres not even 5 people in it. There is no way that the employees are unaware of this. Stear clear of this store unless your looking for a street mechanic!
Review №6
2022-05-26Yesterday I was there to replace my battery and the service that I have from them was exceptionally ,awesome. Thanks to this 2 guys from customer service that one was from Tennessee and also Jariel.Thanks guys
Review №7
2022-02-04The Best. We buy her ALL THE TIME. Ari is the person to go to. She’s the best. And the staff? PERFECTION. Thank you!!!!
Review №8
2021-12-07On 12/02/2021, I purchased a car battery. From past experience, employees of AutoZone help the customer install batteries in their car. The store manager asked an associate to help me install the battery. While the associate was looking in the battery inside my vehicle, he states that the screws connecting the battery terminal wires to the battery are not correct, and that he does not have the right wrench or pliers to unscrew the wires, in order to replace the battery with the newly purchased battery.I stopped by a friend (Sylvester) from DAS Auto Parts, located on 201 Tarrytown Road, White Plains NY, and he inform me that the screws on the battery terminals are the appropriate screws. Although, Mr. Sylvester was not an actual mechanic, he was nice enough to replace my old battery with the newly purchased one, and at the same time, he sprayed the connectors with Permatex Battery Cleaner, to protect the connectors from acid corrosion. Mr. Sylvester did not request a fee, but because he went out of his way, I gave him an abundant tip. Something I was expecting an associate from Fordham Rd. to do, and they didnt.Please train your employees, and equip them with the necessary tools that will satisfy customers.
Review №9
2022-06-30Staff were very helpful in locating what I needed
Review №10
2022-05-17Very bad customer service they Even disrespected a elderly person