Kerbside pickup
Yes
AutoZone Auto Parts in Watervliet
Categories
Location on the map
Watervliet, Albany County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 518-203-0044
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:8:30AM–7PM
AutoZone Auto Parts in other cities:
Comments (98)
They got the parts I wanted right the first time so Ill give him credit for that
Got a new battery installed. Great service.
Installed a new headlight for me. Very helpful and professional staff. Thanks
Employees are always top on any store
Needed to get my battery tested, tried going to the one closer to my job in Latham but felt like the person who helped me at that location had no idea what they were doing #1, and #2 treated me as though I was being a bother.. This place though, the girl that helped me was fast, friendly and efficient. Told me what was going on and what to do and what the prices are for what I needed without being rude or pushy. Thank you so much for your help! (Sorry also that I didnt catch your name!)
Not really anything to say here. Staff is decent, and that is usually the difference at a cookie cutter chain Parts store. No complaints or no fantastical experience to move me off 3 stars and mediocrity. Ill go to this location again.
Hats off to the dude with the red Volkswagen that works there. Went out of his way to find me a couple sockets so that I could Slama set of pads on and get home to my wife and three children. Not to mention you all had a set of brake pads in stock for my car which no one in the tri-state area seems to have A+ for that. Thanks again man
I go to this one all the time just because of the customer services. I also really like advanced auto parts and I go here.
Best experience ever
Didnt have one to clear
Very rude didnt really wanna help and werent very knowledgeable young kid was playing on his phone the whole entire transaction
Friendly, & knowledgeable staff!! Jake was very helpful, & fixed my headlight right away. Definitely recommend this location.
Great place to buy parts friendly staff will always go back
This is my go to store. Anytime I need a part I call them. They are very friendly. Adam is the best. He cares about people and makes sure its right the first time. Adam should be made CEO...
I was there with my sister a bus driver for SUNY and her safety means the world to me, AutoZone Auto Parts are professionals they went right into the computers and pulled up Make and model for window wipers and window cleaner solution to prevent icing and even explain to us how to put it in and how and where the solution gos. I left so happy in knowing my sister is safe, my many thanks gos out the staff there and may you and your family have a happy New Year.
If I could give this AutoZone 6 stars I would! John was extremely helpful and super nice. He helped diagnose my engine and replaced the battery in my car. Even though the initial diagnosis was inconclusive, John kept trying until we were able to solve the problem. He also gave me advice on how to prevent the problem from occurring again and tried his best to save me money. I would recommend this AutoZone to any car owner.
Had such a horrible experience tonight!!...I was out on my way home and my battery was dying!...so the guy wouldnt take an extra 10 min to help....my car stalled on the high way with my infant ...my hazard lights wouldnt work and we were almost hit!!...horrible customer service, you should be ashamed of yourself...going to reach out to corporate asap!!!....with all the craziness in the world common decency should be top priority.....
Great service
Last night I had a emergency blow out with my car and it is a Land Rover and it had a different lug nut and Evan m at Auto zone was so very helpful and not only assisting me to change the tire but making sure me and my acquaintance got on our way on time right on the flatbed truck he was amazingly responsive and deserves accolades I will go back to that store just to visit him
If you want to go to an autozone where the employees know what they are talking about go to this location. i cant tell you how many issues ive had with other locations and people selling me wrong things but absolutely never here. and very helpful thank you !
Great service
I come here to get my car diagnosed when something is wrong they will come out and put a meter on it and let me know the problem...... Unlike advance Auto that will give you the meter and you have to do it yourself I dont know how to run one of those meters.... If your engine light comes on go to the AutoZone theyll take care of you
Always have what I need decent prices
So, I needed coolant for my car. I was unsure which one I should put in my Volvo. My husband and I asked Brian to help us. He told us to look on the back wall and read. He was not very helpful at all. It took longer than what it should have. We went to the back wall where the coolant was, about 3 minutes later he walked up behind us and said here like I said if you would read you would know which one to get. I thought it was his job to help people? He should not have a job where he has to help others. I don’t know if it was because we are gay that he did not want to help but I found it very rude of him to treat us the way he did. I do not think anyone should be treated the way he treated us that day. He kepted looking at my husband and making faces. I have never been so uncomfortable in my life. I do not think he should have a job working in the public. Feel free to contact me for more information. As long as he is working here I will never return!
Manager Amy is super super rude! Ended up getting my parts from elsewhere from dealing with her. The guys are pretty chill. For now on when me and my husband go there, we will call to make sure that rude Lady isnt there. Advanced auto it is if so.
The guys there arw helpful and friendly!
They said hello when I walked in and asked what I f I needed any help finding anything.
Friendly service.... Messed up computer system.
Excellent service friendly and helpful he put my wiper blade on for me thank you for that
Found exactly what I needed. Guys carried it to my car. Awesome
I went in to buy new windshield wipers for my truck. While I was paying Ron took them out of the packaging and installed them for me before I was even done paying! Now thats customer service! Thanks again
Have what you need people are SEMI friendly.More worried about when to lock the Door 15 min to closing. I ABSOLUTELY NEEDED WHAT I CAME FOR...
Very nice store, went in to purchase a battery for my niece in Albany NY and paid for it at this store, the manager was so cool and courteous. Thanks again for the help
Very helpful.
I went in for a battery fob! Candace was very helpful! Thats where I will be bringing my business! Kudos to Candace!
Best place for women who need help with head lights, wipers and diagnostic tests for car
Sean is such a wonderful young man. He helped me purchase fuel for my 1998 Kia Elantra and was so polite and helpful. I will for sure return to this Autozone in the future for more help from this nice young man.
K/Cassandra is very courteous and helpful, she made my experience very pleasant. Everyone there seems nice.
Love this place
Very friendly. Check engine light came on went to have it scanned there.Very informative
My car battery died and when i called the store ron an employee who works there came right over with jumper cables and helped meGet my car going i definitely reccomend auto zone in watervliet for any car troubles.
Its AutoZone. Decent parts and the staff are nice. It does what it is suppose to and thats let you buy auto parts.
Worst AutoZone Ive ever been to, went in to buy a spark plug socket, extension and swivel. Cashed out went to walk out and the alarm went off, I walked back to the counter where I was asked to empty my pockets. I emptied them, they then called Watervliet PD, so I sat on the floor next to the counter and waited for the police to get there. Once the police got there they patted me down, turned all my pockets inside out found that I had absolutely nothing on me. The police then told me i was free to go. In recap my 5 minute (if that) shopping trip was turned into a 45 minute to an hour, I got searched by two different police officers in front of other customers just for them to find that I literally had nothing on me. The whole ordeal was embarrassing to say the least and I defiantly will not be going back in this store. Honestly I dont think Ill be shopping at any AutoZone from now on.
Such a great experience, even helped me carry things out to my truck, was really interested in my needs, will be back!
I go here for all my Auto DIY supplies.
Staff was very helpful
Sales rep took time to install tiny park lamp bulb...it was hard and he did it...3 cheers 4 the top with the tat on his neck!!! 😀👊👍👍👍
I like the place theyll get what you need
Best customer service I had in a long time
Big, spacey and organized!
Staff was helpful and was in and out fairly quickly.
Great staff. Accommodating and informative
Quiet nice selection of hub caps and rewards points build up free 20.00 card to used told purchase . oil and filter 23.00.
Went to get free diagnosis on car. Great service
Customer service is Horrible,Do not bring your vehicle here and Naquan Mc Cottry has no management or customer service Skills!!!!
The prices of their batteries is outrageously expensive.
Very helpful young lady behind the counter
Good place to get car parts.
Will not go back
Prices are way better then advanced auto
Always helpful when I had no clue what I needed for my car great service
Has everything youd need. Great customer service
Great service provided by the staff here
The employee that was on was racist didnt want to help us find a part for are car and was rude and sarcastic
Great customer service m
William Proctor the commercial sales manager at the Watervliet store helped me tremendously with advice and parts I needed for my vehicle. Ive been telling my friends and neighbors the help I received!!
Always use map to get shortest way to auto zone
The place was very helpful. Thanks.
Thank you auto zone for your assistance.
Very helpful staff
This place smell like ball feet
Very helpful.
Apparently the customer about to spend $200 on a battery to go to work is less important than a person calling asking a question.
Helpful but expensive
All the wrong parts were sold to me more than once
Good friendly staff
Just grabbed a battery for my k3500
I needed a battery for my 🔑 remote
Nice and helpful
Great service
Fast and Efficient !!
A local parts store
A bit pricey
Ok
Fair job
Good
As expected
Super nice guy Dan.c
Total reviews rating 4.3
98 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-05-18Very helpful, went out of their way to fix my car issue.
Review №2
2022-01-20Place was busy, the dude,was stuck working alone, customers were getting impatient, and this guy was running from spot to spot busting his a$$ to help people, the phone was ringing, I needed a battery install and it was cold out and this guy rocked out! I had a great experience, but I brought my patience with me, unlike most people.
Review №3
2021-11-27My battery died and it was my first experience with Autozone, Doug is amazing and so helpful. Totally recommend it!
Review №4
2021-09-18Hey just left this place and DOUG was the best! Even though it was nice and quick. He was very informative and helpful. If you need a HONDA expert hes your guy!!!
Review №5
2021-11-16Fast and convienent had what I needed and didnt wait long in line. Price was reasonable.
Review №6
2021-11-23Very knowledgeable and respectful staff. Top notch
Review №7
2019-10-09Adam the store manager is a great guy. He works with me daily to make sure I have the parts I need. The staff really knows how to work with their customers, to make the process enjoyable. Thank you Adam for all you do!!!
Review №8
2021-07-09I use the store quite often both for my job and personal. I find that the staff are exceptionally polite and helpful. Theyll help you find something theyll help you put it on your car theyre always willing to give you a smile.
Review №9
2022-02-09Charged my car battery for free. Tired to upsell me some accessories.
Review №10
2021-10-16A kind young man with LUSCIOUS hair and mustache helped me find every car part i needed