AutoZone Auto Parts in West Haverstraw
Categories
Location on the map
West Haverstraw, Rockland County, New York, US
Service options
Kerbside pickup
Yes
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 845-429-3756
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:7:30AM–10PM
- Tuesday:7:30AM–10PM
- Wednesday:7:30AM–10PM
- Thursday:7:30AM–10PM
- Friday:7:30AM–10PM
- Saturday:7:30AM–10PM
- Sunday:8AM–8PM
AutoZone Auto Parts in other cities:
Comments (73)
Bought a truck with six-month old Duralast Gold battery that wont hold a charge. AutoZone wont warranty the six-month old battery that has a five-year guarantee because Im not the original purchaser and despite my asking the specific question, nobody told me this until I pulled the battery and brought it in. For a $170 battery, thats nonsense. Thanks for wasting my time, AutoZone. Your warranty is pretty u$ele$$.Lucky for me Costco has an Interstate brand battery for $90. And its Costco, so Ill know the warranty means something.
Total reviews rating 4.3
73 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-05-31First I’d like to say I’m a person with a disability. So when it comes to customer service that’s high on my priority list. I’ve been a diehard loyal customer of Auto Zone. In 3 of the 5 boroughs of the city. Also several of the surrounding counties for close to two decades. Personally a regular at the Haverstraw 9W location for over 5yrs now. in which I find my self only wanting to do business there when a gentlemen by the name of Chris is working. The reason is being is he very knowledgeable and quite resourceful when it comes down to the auto zone products. Helping customers with the process to find resolution for a small problem with your vehicle if in need. Chris is very professional & courteous a great reflection of what Auto Zone image needs to be. Eager to help assist you with the products you purchased to your vehicle. In my opinion if Chris was there every day this location would be worthy of five stars. Unfortunately this location loses stars because of the lack of quality leader ship. The manager Jenny has been quite obnoxious and very condescending in her delivery to customers. This is very unprofessional in my opinion and almost forcing you to go the competition. This was a five star location before Jenny got here. The prior manager I believe name was Joey was much better reflection of what Auto Zone that I’m use too.
Review №2
2022-06-01Store is always clean, most of the employees are knowledgeable, but parts are always over priced.
Review №3
2021-02-22The location is great and the items in stock are also great. The location isnt the easiest to find. I also felt somewhat unimportant as there were there staff members not doing much of anything and there was only one staff member at the register. It would seem to me that there should have been at least two staff working the registers. I saw one person helping outside and another putting items away or on shelves. I had to wait for the one person working the registers to finish up before I could get assistance. It took more time than it needed to based on the number of staff in the store.
Review №4
2021-08-31The employees are very helpful. Jenny the manager help me with a major problem I had and she solve my problem with her supervisor Annie. I am very thankful for the help I received. I will always get my parts from them. 🐻🇺🇸
Review №5
2021-04-12They lost my battery... and nothing would be done about it . Not even a simple apology. I Asked for at least a discount so I would buy a new one...the attendant offered a 10% . No thanks... took my business next door. Never will set foot at that place again.
Review №6
2020-02-03Excellent service. The store employee Ron offered and put on my windshield wipers and did a great job - free of charge. Even though one of my old wipers was stuck, he was able to accomplish putting on the new wipers. Thanks!
Review №7
2020-07-26Very well stocked and professionally run place. They have plenty of things and probably know exactly what your looking for. Joe and the rest of the employees are all very knowledgeable and helpful. Its always a great experience shopping here!
Review №8
2020-11-19My man Chris at auto zone in West Haverstraw saved me hundreds by taking his time and going over my check engine light and catalytic code. I could not pass inspection n mechanics were salavating at charging me hundreds for a new converter.Chris showed me the $27 iliquid I needed and how to proceed. Passes with zero codes!!!! Fantastic customer service.
Review №9
2020-09-10A huge shout out to Chris from West Haverstraw Autozone... i was having check engine light issues on my 06 Honda Pilot. When the mechanic said i need to change catalytic converter. I went to Autozone to see if they could scan it for me to make sure it truly is cat converter problem,...along comes Chris..he mentioned dont change it yet, it might just need a cleaning. Offered me to buy Cataclean to clean emission components. I did as he mentioned instructions. Not only has the engine light turned off, my cars performance is now golden. Thank you brother. Its hard finding true blue people like you nowadays papa!! God bless and all the best.. #therealchrisfix Going to Autozone from now on,, #goodbyeadvancedautoparts
Review №10
2017-09-17When I came in I was greeted enthusiastically by Joey he was very friendly and really tried to help guide me towards the cleaning products I asked for. He seemed very genuine. He educated me on their policies there for huge parts like rotors. I had no idea I could buy them there and return/replace them at no cost down the line. The store was neat and clean and well lit. It felt like an upscaled auto parts store compared to other places Ive been. Would def. Return!