Avanti Mansion in Buffalo
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Buffalo, Erie County, New York, US
Site: http://www.avantimansion.com/
- Monday:Closed
- Tuesday:12–5PM
- Wednesday:10AM–7PM
- Thursday:10AM–5PM
- Friday:10AM–4PM
- Saturday:10AM–4PM
- Sunday:Closed
I recently had a retirement party at Avanti Mansion and I have to say they were great to work with and the food was over the top good! It’s a nice atmosphere, they are accommodating and very friendly. From the time we walked in until the time we left we were not disappointed! Thank you Avanti for a wonderful night!
We have visited Avanti multiple times since it is our wedding venue. The library is stunning we love the renovations they did and the sweet heart staircase is the reason we chose Avanti. Its a beautiful place and we cant wait to get married there.
I had my mother’s celebration of life in the ballroom of the Avanti, it was simply gorgeous. The staff treated us as though we were family and helped with anything we needed. The Venu is beautiful and I wouldn’t have wanted to remember my mom’s life anywhere else!
Just make sure when you give a deposit to know no matter what happens your not getting it back. There is no need for me to go into details about how they treated couples that had weddings booked during the pandemic. All the reviews are on point for how unprofessional the Avanti ownership is.
We met Angie by chance but she is what locked us in. We didnt need a lot, and most of what we wanted to do she could accommodate. For reference, the only thing we didnt want to do was make a seating chart and we were forced to. It all worked out in the end. The proposal was very clear and the dates were called out so we wouldnt be confused about when we owed information or money. She was extremely responsive and was with us the whole way. We had a beautiful day there and even stayed the night at the mansion. It was beautiful. They have TONS of rules, but it didnt stop us from having a wonderful experience. The food was phenomenal, service was very good and they did above what they needed to help me clean up in the morning. The tent was clean, everything was brand new and the bathrooms were super nice, better than I hoped for an outdoor wedding. They are very pricey and we saw some other interactions at our tasting event that was concerning in regards to customer service, but we did luck out. I wouldve said 3.5 if I could.
One of the worst wedding venues I’ve ever been to. They promised the bride an open bar until 11pm but decided to end it at 9:30pm. The staff was rude and beyond terrible to the family. I cannot empathize more: DO NOT PAY THEM FOR YOUR WEDDING. There are so many beautiful places to wed in buffalo, this place does not deserve consideration
We went through a 2 year nightmare with Buffalo Road Catering, D.B.A. Avanti Mansion. We found out they received over $400,000 in PPP loans which a decent amount has already been forgiven. We just recently found out they received $1.117 million from a grant from the Restaurant Revitalization Fund as well. So they received over $1.5 million from the government and yet they kept their clients deposits for weddings they couldnt perform because of covid. I believe that they used those funds to remodel their venue as well, just bad business practices.
Was very impressed with the overall performance of the staff. Excellent job!The food was to die for. The steak melted in your mouth.I just cant say enough about the service and the food. Would recommend to anyone. 👍💖
The staff was incredibly helpful and professional and the venue exceeded my expectations. It is gorgeous. I highly recommend this venue. You will not be disappointed!
This place is amazing! We had our wedding here on 8-25 and it was beautiful! All the help from the coordinators made planning a wedding 100 times easier. Thank you so much Avanti Mansion!!
Short Version: We are beyond blessed to have been married at Avanti, stunning views no matter what venue you get there. The food is AWESOME, all of our guests were in awe of it and the atmosphere, and Angie is amazing.Long version:Before:When we got engaged and started looking at venues I had no idea what I wanted or what I would like. This is my first marriage and I had moved to Rochester 5 years before this so I was even less familiar with Buffalo.We met with Angie at Avanti and she was so organized and prepared, which I loved! This whole planning process is a lot to take in especially if your not familiar with all that goes into making a wedding happen. I loved the aspect that Avanti could provide most of the services for our wedding. I appreciated this for two reasons, we would not be living in the Rochester area long. We wound up moving to NYC about 5 months after being engaged so I planned this wedding from a far. So to not have to mess with a handful or more of vendors was awesome. Second because it made the whole process of budgeting and financial planning so much easier.When we left my husband mentioned how they were on another level professional wise. A business has to make a good impression and operate in a way that keeps people coming back. Angie dressed nice, was polite and smiling, was professional but personable at our meeting. She really created this feeling of comfortableness between her and us and with her coordinating this wedding if we were to choose her. It wasnt anything crazy but we also received some information about Avanti and a cute little holder with chocolate in it that had their logo on it (that us sentimental saps still have saved in our memory box). Just little touches like that put Avanti at the top of our list.After this meeting we toured about 13 more venues in the Rochester/Buffalo area and each venue was heavily compared to Avanti. There were some amazing places, places more affordable to us even, especially since we paid for the wedding ourselves. But never did we feel that feeling we had while at Avanti. Also some of the tours we had did not have that level of professionalism that Angie had brought to hers. We knew we needed to get Avanti booked and have Angie be our girl.During:We got engaged in late October, placed our deposit down for Avanti in January of 2016, & we didnt get married until this June of 2017. That means Angie & I spent a year and half communicating with each other. Let me tell you... Im pretty sure she is secretly an angel living among mortals lol. That woman answered every single email, every question, every phone call with promptness and I left every time feeling a bit calmer than when I started. Her energy and happiness is infectious and I cannot say enough nice things about her. There were several meetings we had with her at Avanti and every time I felt like I was talking to a friend. Our rehearsal dinner was held at a place she recommended to us, our photographers were chosen because she recommended them and they fit into our budget. I mean she was as much a part of our wedding as my husband and I were haha.The Wedding:If youve made it this far you are committed and I will say, this next thing will tell you everything you need to know. You can hire your wedding coordinator at Avanti for your wedding day for an extra fee but we sadly could not afford it. It really made me sad because I wanted to thank her in person and tell her how much I appreciated everything she did for us. After I was done getting ready, I walked down the stairs to walk down the aisle, & Angie was standing there and smiling. She hugged me, told me good luck and even looked choked up. She helped our flower girl and told us all when to start down the aisle. She didnt have to do that, she could have done her job and never saw us again. But she came and saw us off, I am forever grateful for her.
5th wedding here. Overpriced and terrible food. Would not come again if I didn’t keep getting invited lol
GORGEOUS choice to hold an event. We came for a friends wedding. Just perfect.The grounds are lovely and building is as well.
We had our reception at Avanti last weekend. Several of our guests said the food was the best they have ever had at a wedding. Props to the chef and his staff. The wedding party also had a dedicated wait staff and got us anything we needed. My wife and I would highly recommend Avanti for a wedding! Thanks to the management for making this happen!
My Bride and I selected this location for our August 2021 wedding. Our wedding was very small with no dinner on site (About 40 total people including the wedding party). We had few requests for that day that we had coordinated with Angie. We practiced the procession the day before the wedding. On the wedding day, Angie was not going to be there.1. The officiator from the Avanti came to me 5 min before the ceremony saying that she wasnt sure if we had a viable marriage certificate and that shed continue with the ceremony and work out the legality later. Well, I had the marriage license for 60 days, but they only asked about it 5 min before the wedding telling both me and my bride that the license may not be valid because its out of state.2. We had asked at rehearsal if the music would be loud enough, but it wasnt. We couldnt really hear the music as we walked down the garden aisle.3. The young woman placed in charge that day had no clue what we had planned for the day. She asked questions and got things wrong, or just didnt pay attention.4. They didnt even set up a microphone under the tent for announcements and the sand ceremony which occurred under the tent after the ceremony.5. An email to Angie after the ceremony providing this identical feedback had not been answered.The Avanti Mansion is a beautiful location, but they need staff that know what is happening.
10/10 would recommend!!!!!! Angie was Amazing throughout the entire process from October 2019 until the day of. She made the entire process seem so smooth and my questions were always answered within a day at most. We had a lot of guests who have not been to a wedding at Avanti in a bit, and they could not stop raving about how beautiful the venue was and how amazing the food was! I especially want to say shout of Avanti for accommodating our guests with dietary needs. One of my guests who is gluten free said it was not only the best meal she had at a wedding, but this was the first time staff came up to the table to see who was gluten free and made sure she received the correct meal. She mentioned a lot of the times venues forget about the special meals. Overall everything really went so perfect on such a perfect day. I will continue to recommend Avanti to everyone looking for a venue. They have it down to a science!I lastly want to do a huge extra special thank you to the suite coordinator Haylee. WOW she was amazing!!!! She was part of the fun, but made sure every request was filled. I had a lot of the bridal party as well as guests come up to me and say how awesome Haylee was to work with. She dealt with a lot of misc requests and last minute items, but handled itwith a smile on her face. She always asked what else she could do, and that created a LOT of peace of mind.There is not one thing I could say that could have gone better. It was absolutely perfect.
Beautiful couple food was great.Just so hot in the tent.
Avanti is an awesome venue. We enjoyed the wedding alot. Was told by the bride and groom they enjoyed their wedding day but the process of dealing with the venue management leading up to the wedding was nothing but a headache.
They refused to give a friend of mine her deposit back during the pandemic. They literally were not allowed to have a wedding on the original date. This place is scummy take your money somewhere else or they will steal it.
We had our civil wedding with Avanti Mansion last September, and were just happy we chose them as our venue. We were supposed to have our wedding with family and friends, but because of pandemic, we have to postponed it to next year. We constantly email Colleen, our wedding coordinator, with regards to our wedding and pandemic, of what our options will be. Shes very helpful and detailed when answering all our questions. We decided to get married in Japanese Garden with just ceremony, and our photos just looks awesome in it. We are looking forward to our traditional wedding next year with them again.
We had our micro wedding postponed and I had no issues rescheduling and working things out with Avanti Mansion. Staff were very professional from planning to on-the-day execution. We love all the details - it was simple and organized, beautifully set-up, just the way we are dreaming it to be. On top of that, we love how they are all welcoming and nice!
We had our wedding planned for July 24, 2020 and due to the Pandemic we decided to move it again to 9/27/20 which Avanti Mansion did with no problem. When NYS regulations still restricted us with the type of wedding we wanted, we knew Avanti Mansion wouldn’t be legally able to provide us what we envisioned.So we met with the owner to discuss our options. Even though she said what we already paid was nonrefundable, we brainstormed other options we could do. Both my husband and I and the owner kept coming up with ideas that would work well, and she was very open to ideas. We decided on having our wedding in a families backyard and our money already paid into avanti was put towards catering with them! They gave us a TON of food, as well as the equipment to transport, serve and keep the food warm/cold. They helped us figure out a menu too since we were going from family style to buffet style and they wanted to make sure we had the best food for buffet style. Our friends and family LOVED the food!! It was so good we plan to go to their special dinner and brunch events in the future. They really did work with this to help make our day super special and perfect. Despite 2020s chaos, we had the best day and were grateful Avanti was so flexible.
We attended a wedding here recently. The bartenders, wait staff and all employees I encountered were super friendly, accommodating and helpful for all our needs. Amazing food and beautiful venue! Highly recommend!
Very nice place. Food was outstanding. Lovely place for a wedding.
I Just had my wedding here this past weekend.I couldn’t of asked for a better wedding. The venue is absolutely beautiful, the food was delicious and the staff was efficient and friendly.Avanti’s wedding planner, Colleen, was awesome to work with and helped us the entire way. Their packages and proposals are organized in a way to easily understand how much things are going to cost, which is extremely important.I now know first hand why this place continually gets recognized as one of the best places to get married, and recommend it to anyone.
We had our micro-wedding in the library 10/3 and it was amazing! Everything was beautiful and so intimate with 50 of our closest friends/family and I wouldn’t change anything about it. Our coordinator Colleen managed to make wedding planning during a pandemic so much easier and stress-free! I was even 30 minutes late to my own wedding after a transportation hiccup but the staff made our ceremony seamless as if I wasn’t even late... the day ended up being perfect!
Checked out this venue for a future wedding. It’s a pretty nice place for sure. Unfortunately the lack of clarity from Avanti overshadowed their beauty.When inquiring about potential pandemic related issues for our date (thankful and hopeful that we won’t be effected due to our future date) we were told the deposit and any future payments (up to 6500) is non-refundable. A little steep, but we understood. They were quick to suggest that we get wedding insurance, so they can keep the deposit and any payments, and so the insurance would cover our loss.The guide showing us the venue noted that they like to get paid at the end of the week, so this is why they can’t refund any payments - even during a pandemic.When we inquired about what the cost or minimum might be if there were gathering restrictions in place, we were told it would depend on the package. When we pressed and said, just a ball park; say our package cost 20k, what would the cost be for half capacity be. Again, we were told they couldn’t give us a price.I’d avoid this venue. They like your money and will keep it.To add, we checked out equally beautiful venues, and chose one. We were told at most venues they’d refund our deposit and any payments due to pandemic. This applied to large hotel based venues and family owned venues. The larger hotel even noted that taking advantage of couples going through a pandemic wedding is absolutely criminal, therefore, they’d happily allow us to cancel (if it was due to pandemic).EDIT: To respond to the reply from the owner, there was NO transparency from the wedding planner and the wedding planner stated wed have to buy wedding insurance, there was no mention of Avanti offering free wedding insurance. So to be clear, if theres any misinformation, its due to their staff. To further, the planner was heavily avoiding trying to provide even a ball-park estimate of what a restricted guest count would cost. To suggest being overwhelmed by the planning process, is very much a stretch. I took many carefully written notes from each venue, so all the information Ive given is what was expressed at the venue.
My friend got married here. Its beautiful and the food was amazing!
My friend got married here. The place was gorgeous and the food was incredible!
A review from a maid of honor of a former bride who had to cancel her wedding with the Avanti Mansion due to her poor experience with them - While no one can predict the future or know the “right” way of handling a pandemic, my best friend (a former 2020 bride) and her mom were treated rudely and met with limited flexibility when discussing options for limiting guest counts. Despite the state regulations continuing to call for lower counts, no guarantee services will even be able to provided on the booked date due to the pandemic, and the bride’s need for extra precautions for immunocompromised guests including her mom who is undergoing chemotherapy and myself who has multiple autoimmune conditions, the venue would only allow for such a low guest count by switching her to a smaller room and revoking her exclusive use condition in her contract. This effectively ignores the reasons for limiting guest count and disregards the safety of both my friends and the potential bride that would be sharing the venue on the same day. This type of inflexibility and rhetoric is ableist and should not be tolerated. In no way am I suggesting the venue should take a loss to accommodate someone however considering the circumstances a compromise could have been made by someone with greater professionalism. Further, the venue is now lying about their interactions with my friend and her mother as well as going out of their way to find out my friend’s wedding plans following her cancellation in attempt to discredit her bad experience with them. If a bride having an immediate family only wedding on her own during a pandemic in order to have a good memory with her mom who may not be healthy enough to attend a future wedding is a personal attack on a venue that couldn’t be flexible enough for them to do this with them, then the venue may want to reconsider their priorities.Update in response to owner’s comment: the venue very publicly was rude to my friend and her mother referring to her mom as”vile” in a public comment which is a severe lack of professionalism. I did say they would accommodate the lower guest list, however the owner below does not address their conditions with accommodating that. Again, to even know the bride had a small, private ceremony the venue would have had to search through social media looking for reasons to discredit their bad review. Seems they can’t handle any criticism.
This venue is perfect for a wedding. There are so many places inside for amazing photos. The appetizer presentation was good, but I really liked the appetizers that were passed. We had a served dinner and my husband loved the portion size but I could not even come close to finishing. The beauty of this place is the true highlight.
We had our wedding planned for September 18 but after our DJ, not the Avanti, told us about the restrictions we wanted to know our options. They are we forfeit our 1000 deposit move the wedding to next year between January and may then pay the price difference or have a wedding next year after May still loose deposit, pay the difference and meet a new event minimum. When I asked if we could get the rest of our money back since we are paid in full I was told they don’t give refunds. We decided since we didn’t have a choice we would schedule our wedding for March, when I asked what the price difference would be I was told I would have to sign a new contract before I can see the prices. I also haven’t gotten an answer as to why we are forfeiting our deposit since we still are having our wedding there.
First, I would like tot say THANK YOU to Avanti Mansion (and their employees) for accommodating and making as many of our dreams come true as NY state regulations would allow.Second, despite a Pandemic, Avanti Mansion has been a considerate, accommodating, and welcoming place to plan a wedding.My fiancé and I started planning our big day well before the pandemic hit, we even signed a contract with Avanti for a large ceremony and reception for February 2021. When the pandemic hit it changed all of it, but Avanti Mansion was there to reassure us that we will still get a day to remember and have a beautiful ceremony to say I DO. We met with Avanti in August 2020, where they offered us an array of options for our big day from small to big (NYS regulations in mind). They even allowed us to transfer the money we already paid into other options. We didn’t lose a single cent of money, and they still honored their postponement options in case of another lockdown or even bad weather. Our wedding day isn’t what we thought it would be due to the global health crisis, but Avanti has been so helpful in making sure we still get the wedding of our dreams. The venue is stunning, the food is so delicious, and the employees are pleasant, beyond understanding, and accommodating. I don’t think we would have this kind of help and empathy from many other venues. Couples and Venues are having to redefine a lot right now; I am just happy that we are working with Avanti – Laurie and Colleen have been absolutely wonderful to work with.I cannot wait till my wedding day – I know it will be memorable and amazing in the hands of the professionals at Avanti Mansion.Wear a mask, wash your hands, and stay safe!!
Met up with one of their planners to tour for our upcoming wedding. Seems like she was more concerned with getting us out than showing us the place. Also, had a 2pm appointment, and we had to call her and then it took her 5 more minutes to come open up the doors for us, while it was about 5 degrees outside. Place also looked outdated from the quick tour I was given.
We really couldnt be happier with how our wedding turned out. The Avanti mansion was so beautiful and elegant, and once I saw it, I fell in love with it, and couldnt imagine having our wedding anywhere else. Our wedding was in the ballroom, and it was so gorgeous and sophisticated. If there was a problem, I honestly didnt know about it. Months later, our guests are telling us what a good time they had, what a beautiful place it was, and how good the food was. We loved the food, and our guests couldnt stop raving about the macadamia nut chicken. The presentation of our wedding decor was set up beautifully, and the candy buffet they created for us was awesome and our guests loved it. The Avanti DJ, DJ Kenny, was great and he went out of his way to honor our requests. The bridal suite is to die for, and it was so nice having a place to slip away for a moment or two, which included a place to sit down and a nice large private bathroom. Kelly was our wedding coordinator, and through the whole process, she answered all of my questions diligently - and there were a lot - and went over every option with me. Everything was professional and beautiful. If youre looking for a flawless, perfect wedding, the Avanti Mansion is your best bet.
Getting married during a pandemic was not easy. Working with Angie WAS easy. She continued to accommodate our ever changing needs while COVID requirements were changing. The communication was outstanding as we had constant questions. She truly wanted to make sure we ended up with the most beautiful day, and we did just that.
Ive had the pleasure of attending several events at this venue and you will not find a better more beautiful experience than Avanti Mansion. The chef creates delicious food unlike any other in Buffalo, NY. The staff is friendly and strives to make every event a memory that will last a lifetime. During these difficult times (pandemic) it has assuredly been extremely painful for newly engaged couples waiting to start the rest of their lives. Dont let that rush of emotions fill you with negativity. If you love one another - there should be no rush - take the opportunity to patiently wait for your amazing day, even if its offered next year. Avanti Mansion will make the day special and create memories that will last your lifetime together. Be Happy!
My brothers wedding was at the Avanti this past Friday. Everything was excellent. Each detail was thought about. Anything we needed was promptly taken care of. The staff was attentive and fun. Our bartenders kept up with the crowd, and kept everyone smiling. Best of all, the food was excellent!
Mother of the bride, Avanti is a beautiful venue and we were taken in by the ballroom, outdoor patio, setting of an outdoor ceremony- and everything they promise. BUT dont let that fool you!!Booked 1 1/2 yrs ago, prior to the pandemic, and had paid accordingly to their payment schedule, so by March of 2020- we were thousands of dollars into it- over $8000 to be exact. We had talked about cancelling, changing dates but...we were told multiple times, there would be absolutely NO refunds of any of the money we had already given them.So after a long, hard decision, we decided to go forward with the small 50 person wedding and were promised they were able to accommodate everything on our proposal.After having to add more extras to our proposal, to make up for the money that they would NOT refund, the wedding day was finally here.When we got to the Avanti, @4pm for a 6pm wedding, nothing was set up yet- none of our guest tables or personal (memory, gift etc)- they were doing that as the bride and bridesmaids arrived. At that point staff was nice and attentive.After the ceremony is when everything changed.They had minimal passed hor doeuvres and cheese -veggie tray for 50 people, if you did not get to the trays early, nothing was left. Outdoor bar was open and was suppose to be open all evening- we paid extra for it ($250)- but was told by my guests later that it was closed after cocktail hr, and did not reopen.Dinner time came, no butter for the rolls- was told the butter was taken to the other venue- they were having the Taste of Avanti in the tent at the same time!! (Im the one who paid thousands of dollars) No salt and pepper, father of bride- pre ordered his meal med/well- they brought out the food and when questioned about it this is what I was told to bring out nothing was marked and no effort made to find out which one was his. So needless to say , his was not med/well.After about 15 min into dinner, I noticed 3 of our tables had not received their meals yet, when questioning this, was told the chef burnt the potatoes- just unacceptable for an elite venue and only 50 people.Then- oh there is more...Cake was served for desert, again I noticed guests did not have forks. I told the server, she went to tell the event manager and they both just stood there, did not bring out any forks...totally ignored me- my nephew ate is cake with a butter knife. Avanti has the most Rude and Ignorant staff I have ever seen.Regarding the bar, we upgraded to bottle beer, again had to use up the money already spent. Avanti was serving draft beer to our guests, until we told the guests to ask for the bottled beer- all the liquor was behind the bar, no one could see what was offered and paid for!!In our package, cookies and late night snack was included, again in regards to both of these, there was not enough for 50 people. I had to question where the cookies were and was told they are on the table. There they were.. 2 small tins with pre-wrapped cookies, with only 20-25 pks, which I handed out to my guests, because you would have never known they were there.Again, very rude staff, started clearing tables- removing peoples drinks before they were done, had guests ask for more coffee with dinner, never returned.Avanti is just what it is, a beautiful venue.. that is it. Service is sub-par, staff is rude and unwilling to do anything extra, or their job for that matter. They are not giving any refunds due to COVID -19, couples/families are paying thousands of dollars and they are still cutting back on their quality and skimping where ever they can get away with it. Beware of this place, and spend your money elsewhere!!
Avoid at all costs! Its understandable that party sizes be decreased because of the NY state mandate. Thats no ones fault. But Avanti didnt offer an out for the contract, a discount, or anything. The bride wasnt even allowed to get ready on site. She had to put her dress on at home and get driven over. Avanti also reduced the number of meals from 250 to 50 without a discount and then had the audacity to charge extra to get those meals to go because the reception was held off site because the couple didnt want to limit the reception to 50 on site. It was a NIGHTMARE and I feel bad for my new sister-in-law that this happened to her special day.
We loved the Avanti! We spent a long time looking at potential reception venues, but the Amore Ballroom took our breath away! We worked with Angie on all of the details and she was great!! She was extremely welcoming, professional, kind, and worked very hard to try to accommodate any special requests. I always looked forward to meetings with her! On the day of the wedding, the food was delicious, the staff was professional and efficient, and the whole room looked amazing. We had a wonderful day! All of our guests commented on the beautiful reception space and how great the food was! We would HIGHLY recommend the Avanti Mansion!
Beautiful destination for a wedding. Food was good and staff was very nice.
Having our wedding at the Avanti Mansion made our special day even more unforgettable. In August 2012, we were married at the Avanti Mansion in the Japanese Garden with our reception held under the outdoor tent. My now-husband and I live in Florida and therefore had to plan the wedding long distance. My in-laws looked at three very different venues for us and the Avanti Mansion stood out as the most beautiful and unique, by far. Following reserving our date, we did have some issues with our coordinator (e.g., getting in touch with our wedding coordinator, having an accurate proposal/contract, etc.) and one week before the wedding we were informed that she was no longer working at the Avanti Mansion. At that point Kelly started working with us, and even though we only worked with her for a short time, she was absolutely wonderful and assisted us in resolving some issues. She was also there on the big day and was a huge help. We HIGHLY recommend working with her as she is very easy to work with and very detail-oriented! Through the services offered through the Avanti, we had Pastor Dave marry us and had DJ Kenny announce and play music at our reception. Both men were professional, easy to work with, outgoing, and followed all of our requests—we couldn’t have asked for better! We could say the same things about the bartenders and wait staff, who were all professional and helpful. Also, the food was amazing and we were told by many of our guests that it was the best food they have ever had at a wedding. Despite some severe weather, the staff quickly dried off the outdoor chairs for the ceremony, and fortunately for us, we were able to get married on the “island”. With a location like that, our pictures turned out beautiful. From the bridal suite to the garden, to the mansion itself, I don’t think you can find a more special place to get married in Buffalo!
The Sunday Brunch Event was AMAZING! The food- FABULOUS! The staff responsive and courteous! Tables socially distanced and made it feel safe to be there. Will go again as I heard bottomless Bloody Marys are coming!
Having my reception at Avanti made me feel so peaceful! My pictures are so amazing thanks to all of the décor at Avanti! All of the staff were so friendly and helpful, I never had to search for help. The food was amazing, full of flavor! The bridal suites were my favorite for my bridal party, we had so much fun! My whole night was perfect! All of my friends made sure they clearly told me that it was the BEST wedding they have ever been to.
We just had our wedding there one week ago, the venue was truly unmatched.The staff the day of could not do enough for us or our guests it was truly top notch.The food was UNREAL- all of our guests could not stop commenting on it.Living out of state the staff always was more than happy to answer my million questions I had, never bothered and truly seem to enjoy their jobs.Overall I could not have picked somewhere better to share our most special day!
My daughter was married in the Garden Venue on September 7th and this venue could not have been more perfect in every way. The outdoor Japanese Garden ceremony area, the new reception tent, the outdoor garden area for cocktail hour, the mansion including the bridal suite and the bed and breakfast rooms for overnight, the food (crazy good), the service (flawless), the decor.....everything was beautifully done and executed. We received nothing but compliments from every guest that attended and looking back, we all agree we couldnt have chosen a better venue for the wedding. Avanti is the very best at what they do and Angie and her team helped make my daughters wedding everything she dreamed of. Thank you!!
We were expecting a reception of our dreams that turned into a nightmare. We were scheduled to get married on May 30th but due to covid, and after weeks of trying to get a straight answer from someone at Avanti, we were finally able to reschedule until August 22nd. June came around, not a single email updating us on their situation, and we were in the exact same situation as the May date. At this point we have had months of trying to schedule and reschedule vendors, updating guests on a situation we dont have any control over or any useful information, and we had a very small wedding, maybe 15 people at the church, already on our original date. Planning a wedding/reception is stressful enough but planning more than one has been very stressful on myself and my wife. Avanti tells us we can only have a reception with 50 people when they knew we were planning on around 200, and who knows what other restrictions would prevent the reception we had planned. They give us awful options to reschedule but we are just done with the whole situation and the lack of information coming from Avanti. Avanti is unable to provide us the reception we agreed upon but refuses to refund any money of our deposits. Would absolutely not recommend them to anyone.
Beautiful place, food was excellent & the staff was fabulous. Truly the best place for a wedding! So glad my son chose the avanti mansion🙂😊
The Avanti Mansion was the perfect place for our wedding. Angie was AWESOME and helped answer all my questions. While I pictured a beautiful, mild fall day when we booked our October wedding, that was far from what we got. It was pouring rain and in the 40s. However, the staff bent over backwards to make sure the weather didnt put a damper on the day. The setting is so beautiful that the weather didnt matter. Angie provided clear umbrellas and stood in the freezing rain (with no umbrella) to make sure everything went off without a hitch. The food was great and the guests had a blast. Looking at the photos, I wouldnt have had it any other way...I had none of the negative experiences that some others on Google have mentioned. It is somewhat pricey, but you get what you pay for.
At first when we started to look for venues last year me and my fiancé were really excited to have our wedding be here. Then covid hit and we were worried about our day being effected. So we kept asking if there were gunna be restrictions and they kept telling us that since we picked the smallest venue we should be fine. So then 3 weeks before our wedding they email us and it says that you are limited to 50 guests including dj officiant photographers so I was gunna have to drop over 10 people and most of my guests come from Rochester have booked hotel rooms taken time off. Then everyone would have to wear masks except when they are seated. But the big one is that dancing is not allowed. So we emailed back asking if there was anyway to get more than 50 and how dancing isn’t allowed. So we waited a day to see if they would email back they didn’t so we called. The planner picks up and we asked if she saw our email she said yes and that she hasn’t gotten to respond yet so we talked to her about our worries. She told us we can sent out invites again and see if people were willing not to come to get at that 50 people restriction. Then we asked about the dancing she said it is a NY restriction and there is nothing she can do about it. So she offered to move our date to sept but I’m said what is that gunna change and they weren’t going to drop the price u pay for the venue with all the restriction so I would be paying for a sit sown dinner for 50 people for $10,000 with no dancing at all no first dance. So we asked to cancel the venue that we already paid $5,000 towards and they said that there is no refund. So they win outta this covid pandemic and we lose. They honestly don’t care about your day being special. Will never recommend them.
Booked my daughter’s wedding at the Avanti mansion two years in advance. Planned on having a wedding of close to 200 people. March 2020 the coronavirus pandemic arrived. Tried to scale down our wedding to 50 guests for health and safety issues but The Avanti representative told us they would book another wedding at the same time in the other room even though our contract said we had exclusive rights to the facility that day. This meant that our friends and family would be exposed to potential coronavirus infection since both weddings would share the same bathrooms and common spaces. Tried to reschedule for the next year but they said they would require a new deposit. To sum it up, they kept $3000 from my daughter and her fiancé, did not provide any services, and forwarded our emails to their lawyer rather than trying to work it out fairly. Lawyer did not respond to emails. We had only requested half of our $3000 to be refunded but the Avante cares only about profit not about people. I would not recommend this venue and would avoid them if it all possible.
Going to be having my daughters wedding here next year! Will post pictures of the event when it’s concluded.
The Venue is absolutely GORGEOUS! Angie was my Event Coordinator and she did an absolute amazing job at easing my mind and answering all my questions, and I had a lot. She offered suggestions and ideas in areas I was unsure and her advise was sound. The DJ provided by the venue was also amazing he met with me in person the week before the wedding to make sure we were both on the same page, very nice and friendly and he also did an amazing job, guests and myself were on the dance floor all night it was never an empty floor.The day off walking into the venue and seeing everything together and set up, could not have been any more breath taking. Guests had an amazing time and I still here how fun my wedding was and most importantly how AMAZING the food was. I would be at other weddings and people would mention how much they enjoyed the food at Mine. I highly recommend this venue it is worth every penny, especially if you arent a huge DIY person, it is pretty much a one stop shop at Avanti.
The Avanti Mansion is a business without a heart. My niece and her fiancé had their wedding booked there. When the pandemic hit, they tried to scale the wedding down to 50, but the Avanti said they would book another wedding on premises at the same time. My niece was concerned for the health of her family which includes several immuno-deficient relatives. They also said if she rebooked for next year, she would have to put another deposit down. All said and done, they cared nothing about the safety of their clients, they kept $3000 from my niece and her fiancé and refused to negotiate a fair resolution. To make it worse, they went so far as to write a totally untrue response on a wedding website that is borderline defamation of character. The Avanti Mansion is unprofessional, uncaring, and unscrupulous. They care about nothing but money, and they will keep yours if you let them, even if they don’t earn it.
Ive been to two weddings here! One was in the summer and another in the fall. It is a beautiful place with so many different areas to take photos! Whats nice is that two weddings can take place here on the same day and you wouldnt even notice the other wedding was going on because they plan them out so well! The staff was very accommodating to guests who had dietary restrictions and they have kid friendly menu options too. The areas for the wedding receptions that Ive been to were outside but underneath a large tent with side panels to keep out the heat, bugs, and the cold. In the fall they had heating lamps under the tent. In the summer there is a large garden area with plenty of seating for the ceremony and the tent has plenty of seating too. Both families were large at both weddings and there was enough staff to take care of the hors doeuvres, the bar, and help with anything that came up that needed attending to. The parking area is all stone and gravel so walking that in heels is tough to do! Both of the brides seemed extremely pleased and happy with everything the staff did and how well their weddings went at this location.
Completely unprofessional ownership. I could list all of the ills their crooked behavior caused, but for the sake of anyone reading this, please do not give this place any consideration (let alone your money). This pandemic truly revealed Avanti’s ugly side, and the corner-cutting greed they displayed during the actual event was shameful and embarrassing. There are good and honest people who are struggling during this pandemic, and although Avanti is likely struggling, good and honest people they are not.P.S. all the owner’s comments rebutting the negative reviews are perfect examples of how ownership absolutely refuses to accept any blame for their actions. So I look forward to reading what comments they choose to leave for this honest (and professional) review.
Beautiful place for a celebration! Staff was excellent -- great balance of professionalism and casual friendliness. Definitely would recommend this to friends & family.
My wife and I were married at the Avanti Mansion back in September 2016. Altogether, the experience we had with the Avanti Mansion is a tale of 2 parts. The one the day of the wedding and the time leading up to the wedding.Part 1:The day of the wedding. Getting married on the little island and having a great celebration outside in the tent, was pretty amazing. It is the same size as the main ballroom inside, and you dont feel that you are outside. It is well done.The food, well I couldnt walk to one person without them raving about it. Its the best food I had at a wedding and all of our guests would agree with that. All of our guests also had a great time, which is all we could ask for on the wedding day, which made the day a great success.Part 2:This part is for anyone looking to get married at the Avanti Mansion. Remember that your Wedding Day is one day but it takes a long time getting ready for that day. You hope to be able to have a good working relationship with the person or persons coordinating your wedding. The reasoning the Avanti Mansion has to be rated lowly, is due to the lead up to our wedding. In my opinion, they are in the customer service business and all people getting married should feel they have the undivided attention of their wedding coordinator. This certainly did not happen in our case. We worked with Kelly, and from what I have seen on other reviews, people have said she is great.She did not fall into that category with us. For someone to be great, I would expect them to be in constant communication when asked a question via email. I would hope they would always be willing to go that extra mile to help the paying customers. We had multiple situations that really bothered me. We would reach out to her via email and either would not hear back or would receive a 1 -2 sentence answer that did not answer our question. In a few cases, it took her 2 weeks to get back to us. The worst scenario was when we did not receive an answer for 1 month. When I send an email and am spending thousands of dollars, I expect at least an email response stating that I will look into this or something like that. No communication is inconsiderate, unprofessional and shows an unwillingness to work with your clients.It was so bad at one point, that I reached out to other venues to see if they had our date still available and would have taken a loss on the deposit.Be sure to ask to have all of the proper paper work as well. We received what was included in our wedding when we first signed up and were never given notice of changes until we met with them. They seemed surprised we did not know about these changes.Lastly, watch and check your invoice. It took me 3 times to get the correct invoice. And to go along with this, when giving my final payment they said I owed a $500.00 Security Deposit which was not in our contract. When my wife said it was not in our contract, they said We forgot to put it in. This was 10 days before the wedding.Customer service goes a long way and they certainly did not live up to our expectations.
Beautiful venue to photograph! Food was awesome!
Took a tour of the Amore library as we are considering them for our wedding. They did not disappoint!! The place is absolutely beautiful. It has everything we are looking for, and Colleen was amazing, answered all our questions and was very helpful. Definitely seriously considering this place for our wedding!
Our wedding planner, Kelly, was absolutely fantastic and any questions or concerns that we had she was quick to answer them. She made us feel as if we were the only wedding the Avanti Mansion had. We cant honestly say enough about Kelly.The catering and their food was, as all of our guests said, The best service and food theyve ever had at a wedding. We whole heartedly feel the same. You just have to taste it to believe it.We had a hard time picking an outside DJ. With every meeting we had with an outside DJ we felt as if they just wanted our money. That was NOT the case with their in house DJ. He wanted our night to be as perfect as we did. We would recommend picking only your important songs that you as a couple want to be played and then allow the DJ to play for the crowed. Please dont micro manage the play list. Our dance floor was packed the whole night. We had young guests dancing to songs with our older guests. There were no awkward dead moments to be found.The Avanti Mansion was worth every penny. We can not say enough about it. We checked with all of our other local venues and no one can compare. This is a place where your dream wedding will be created.
When we were initially looking for a venue we looked through all the online reviews and then went and visited the locations. The Avanti Mansion was our first and last choice when it came to a wedding venue. It didnt match up with any of the negative reviews on this site, the bar lasts until the end of the reception so did the DJ. Wait staff was impeccable and even assisted in carrying items to our car after the reception was over. Dirty plates were covered and cleaned up quickly, and it was amazing how all of our guests ate within minutes of each other, for 125 guests that was impressive. Most of our interaction with the Avanti Mansion were done either over the phone or with emails, we only had to drive the 45 minutes to the actual location three times in the 1-1/2 years we were engaged. Kelly our wedding planner made everything so easy and enjoyable we were both able to actually enjoy our special day as opposed to stressing out over every detail. They took care of us and made us feel special on our day, the food and music were exceptional. Yes the Avanti Mansions contract is iron tight but if you read / understand and ASK questions you have a care free experience. After almost a month everyone of our guests are still raving about our wedding; We couldnt be happier with our choice !
My husband and I had the most perfect wedding! We wouldnt have changed a thing. Angie (our wedding planner) was phenomenal. From day 1 when we booked she was responsive and helped us through the whole process. Everyone raved about the food and the service was terrific. The only negative my husband had was he didnt get any cheesecake! We were busy when the display was set up and he missed it. Its been 6 months and he still talks about it because when he tried it at the tasting it was the best cheesecake he had ever had!
I was here for a friends wedding and it was absolutely beautiful. The staff was very helpful and the was so good. Seriously 5 stars
My niece had her wedding planned at this venue when the pandemic hit. Instead of trying to work with her and her Mom on a resolution related to a $3000 deposit, they turned it over to their attorney who was very rude and condescending. Companies that genuinely care about their clients dont immediately go to talk to our attorney. I would avoid avoid this venue.
Amazing venue for not only weddings but any other types of events! The food is incredible and gourmet. I love how they have multiple different venue locations inside and outside. The staff were so friendly, helpful, and inviting. Would highly recommend. Thank you for a memorable experience!
It seems criminal to keep peoples deposits during the pandemic. Its definitely morally wrong.👎👎👎
This venue is absolutely gorgeous! We had our wedding there on 3/27/15 and we couldnt have had a better day without the wonderful and efficient help of the staff at the Avanti Mnasion! Everyone was so on top of things. I literally didnt have to worry about anything! I would highly recommend looking at this place when shopping around for venues! The inside is gorgeous, the food was unbelievably amazing, and like I said, the staff was beyond helpful!
Avanti Manor should be ashamed. My son and his now wife were due to get married there this October. Covid drastically changed those plans. Now with only 50 people allowed by State ruling it changed the look of a dream wedding. That new law and a cancer diagnosis in the mother of the bride.The bride was forced to reduce her wedding to 50 due to this new law set by the governor. When asking the venue how this would work it was explained another wedding would be booked in two separate rooms. This first off seems to go against the ruling by the governor and certainly did not sit well with a family actively dealing with an immune compromised mother of the brideThe decision was made to cancel because the venue would not guarantee another wedding party of 50 would not happen at the same time and in the same building. Causing possible exposure to all of Ryan and Cara’s guests.Avanti refused to refund any of the money or guarantee they would not host another wedding at the same time.I sincerely hope they reconsider their decision regarding a refund. Not only because it is the right thing to do but because COVID has done enough to alter the dreams of this couple. What Covid has not changed, cancer has stolen from these two young people without having to deal with Avanti taking from them as well.
We had my daughters wedding here in the Amore Ballroom this past Sunday 10/21/18, it was absolutely beautiful. My daughter had her heart set on getting married outside with the pretty fall leaves but we decided weather maybe would not be cooperative and paid the additional for the library, couldnt have asked for a better spot for the ceremony. Colleen the wedding coordinator (and forgive me but I forgot the other wedding coordinators name that was there for us) were so helpful, as was the sweetheart hostess Courtney and everyone else. People are still sending pictures and raving how gorgeous the venue was, how fun everything was and how the food was out of this world, literally the steak melted in my mouth, the chicken was a favorite of everyones and the aspargus and garlic mashed potatoes completed the meal. Lets not forget the delicious hand passed appetizers at cocktail hour and the late night nacho station, soooo good! I am so glad we paid for them to set up the candy bar, it came out so nice!!! The Bridal and Groom suite were awesome for pre wedding photos and to get ready and celebrate with the wedding party. The bartenders and servers were quick, and polite and did their job well. I would recommend everyone to take a look at The Avanti as a choice for their venue, it will not dissappoint!!!
Our guests and my husband and I absolutely LOVED our wedding at Avanti. It was extremely elegant but so well priced--really eased a lot of our pressure. Angie was absolutely wonderful to work with and the entire staff was amazing. We planned our wedding at the Avanti from Australia (where we live), and it couldnt have been easier. Angie and her team were very understanding and so accommodating to us. This day was so incredibly special, and Avanti Mansion helped us focus on each other and our commitment to the Lord. Thank you thank you!
We went to a family wedding last night at the Avanti mansion. Everything was beautiful! The cocktail hour with hors doeuvres and dinner were outstanding and I consider myself a foodie! No complaints and I can usually find something.
Our experience at the Avanti Mansion was unforgettable! We had our ceremony in the Japanese garden and our reception under the tent on the front lawn. Everything about the mansion is beautiful! The grounds are very well kept and the mansion lends an elegant yet humble romantic feel to the event. The bar in the mansion takes you back to an era of romance and sophistication. It makes you truly feel like royalty. We loved the experience and wanted to move in! We just didnt want to leave!
My fiance and I tried to give this place benefit of a doubt. With recent news that everyone is aware of, I wanted to go in with an open mind. The venue is beautiful, that cant be denied. We did not prefer the outdoor area but the ballroom is a site. The problem with the Avanti Mansion is not the space for the reception, its the interaction with employees that makes it difficult. My experience left me feeling like, as a customer, we didnt matter. The venue holds themselves to this belief that they are better than you. They are not accommodating and their meal packages set you up for paying way more than needed. Even after all of this, we were still considering this venue because the ballroom is that nice. I feel the ceremony area lacked some and for $695 dollars, it could be better kept. They keep you in your own corner so hopefully the area is nice enough for pictures. That is my personal opinion but pictures and the ceremony were my primary concerns.Again, I tried to keep an open mind but their lack of common decency made it difficult to overlook the refund policy. I asked, in a very specific fashion, what happens if you were unable to provide the venue to us. The refund policy indicates they are not liable for that and I wanted reassurance that something out of our control but technically in their control wouldnt lose money Ive put in. This question could not be answered except for we are not allowed to interpret the contract. It is written by someone higher up than me. The biggest issue I have with this is we reached out via email with these questions. You would think shed get an answer and provide it to us but she didnt. Their expectation is that you will sign over every penny their require with no promise to give any money back. After our vast research since we have determined that this is the ONLY venue to act this way. This was a deal breaker for me and as a result, we have selected a different venue. We were told that they are only looking forward and dont anticipate weddings decreasing next year. All of her answers were generic and unhelpful.We worked with Kelly. Some have said Kelly was great, and maybe that is the case. When my fiance reached out to Kelly, on multiple occasions, it would take days to get responses back. When she would finally respond, she told us that she replied and we must not have gotten it. Unless she included massive attachments, our gmail server is not rejecting an email from her. She was unresponsive and I just felt like in a customer service industry, we should be handled a little nicer. We went to the Avanti mansion to book their venue. When she couldnt answer my simple question of what if you cant provide the venue, we walked out and never looked back. When you sign a contract, that means Ive agreed to pay you and youve agreed to provide me a venue. If something happens where the venue cant be provided, thats breach of contract. For the Avanti mansion, this is not the case.
This is a beautiful and fancy place for a wedding. My son got married here and had the reception here. It was perfect and beautiful. Food was terrific. The wait staff had hdourves trays they walked around to all the tables to serve, the main course was sooo good, then there was a desert station, then later on towatd the end of the evening there was a chicken wing and roast beef station set up. The servers were all friendly and the food was great.
There is a reason that this place is consistently voted as one of the places to get married. Their staff truly care about making couples feel like they are the most important people in the world for their special day. From the beginning of the planning process, our coordinator Angie was focused on making sure that all of our needs were met. She kept in constant communication with us and had someone to follow up when she was on maternity leave for three months. Everyone always says to be prepared for things to go wrong but, if there were any issues, I did not hear about them. They make it a point to plan out all the day-of events so that they dont have to check with you in the middle of trying to have a good time. Not to mention, the location is absolutely stunning!
My husband and I recently had our wedding at Avanti in their Amore Ballroom. We can not say enough wonderful things about all of the staff at Avanti Mansion. We had Kelly as our wedding coordinator, who helped make the planning process a breeze. We were so confident everything would go smoothly the day of there was no anxiety on our part. We then had Kate as our suite hostess who ensured exactly that. We utilized their recommended pastor David Zastrow, their DJ (Kenny) and their photobooth. Everyone was so professional. Our guests are still talking about how beautiful everything was, and how amazing the food was! Numerous guests told us it was the best food they have ever had at a wedding! Thank you thank you thank you for everything! We had our absolute dream wedding because of the Avanti Staff!
Booking the Avanti Mansion was the best decision we made! The site itself is one of the most beautiful places for a wedding in Buffalo. The food, well our guests still are talking about it. Our wedding event coordinator, made sure from beginning till end, that our night went perfectly. Thank you Avanti for the most amazing day!!! - Frankie & David
Im in my 70s and have never attended such a beautiful and professionally crafted event. The menu was beyond anything I could imagine and the food was exceptional! ....Delicious, and so beautifully presented. Thank you Avanti Mansion for such a memorable evening.
Planning our wedding from out-of-state was something that weighed heavily on our minds when deciding on a venue for our ceremony and reception. From the first phone call to the last minute of the reception, we were blown away by the top notch quality of service that the Avanti Mansion provides. The staff members are professional, knowledgeable, friendly, and truly committed to making your event the most special day of your life. They have options for every budget and are very respectful and helpful with your resources. We received so many compliments on the whole day (venue, food, service), and felt grateful to the Avanti for taking such good care of our family and friends. This is a wedding venue must-see for brides who want to enjoy every minute of the planning experience! This is, without a doubt, a total-package venue.
I had my wedding ceremony and reception at their amore ballroom in 2011. I could not have asked for a more friendly and caring staff - especially when it rained on my outdoor ceremony! They made it work, without skipping a beat. The food was excellent down to the small details and our guests are still talking about how wonderful everything was.Planning everything in one place was easy and stress free-- especially when you can cut everything down to all items on one bill. I will advise you read over your contracts and review your dates and deadlines as they follow them strictly. I would have liked a little more follow up from them after our initial sessions and booking, but in reality it is your own responsibility to read your contract and make the deadlines. Anytime I needed help or adjustments my planner was there to help make it happen Would recommend personally to anyone considering this venue
Stereotypical basic yt girl wedding venue
We also attended the wedding at the avanti mansion last night... 9/15/18 I did leave a bad review on the avanti Instagram page as well to urge other brides and grooms to please reconsider having their very special day here. A wedding day is something that you will remember forever & unfortunately if you want good client service & to be made to feel like a king & queen avanti is NOTTT the place to go. I have no idea who this Sara is, apparantly the girl who is the manager/supervisor....but if I wanted to watch a glorified waitress on a power trip...Id watch a reality TV show. When the groom was singled out (never saw one other guest get asked how they were getting home, when ordering a drink at the bar) & REFUSED A DRINK on HIS wedding day, I was absolutely appalled!!!!! As a guest at this wedding (someone who was not even in the wedding party) it was painful to watch this groom be hassled for NO GOOD REASON, other than she felt like acting superior!!! So a good chunk of the grooms time at his own reception, was basically being quite visibly upset (& none of us can blame him!) The place also did not hide the fact that they rushed everyone out at the end of the night. These people paid very good money to have their special day here, & this is how they are treated. My wedding was 5 years ago & we had ours at the Rapids theater which was MORE than accommodating & friendly. They even gave us an option to pay a little more (if we wanted) & stay an extra hour....& we sure did:) avanti should get a new manager/supervisor if youd like to improve the quality of your weddings & hopefully happy couples. Just as I said on Instagram...if we could give this place zero stars we would. Absolutely embarrassing for the groom, & condescending in so many ways!!!! We will never be attendance if we get invited to another wedding there, nor would we reccomend this place to anyone!!!!!
I was able to have my dream wedding at the Avanti Mansion. My Mom and I worked with Kelly, and she was absolutely amazing. From Day 1, Kelly guided us through all of the wedding details (menu, decorations, timing for the day…). Kelly has a ton of experience with weddings, and was always willing to share her experience and advice with us. We learned so much from her (dos and donts) and knew the day would be as we planned.On the day of the wedding, that is exactly what happened. All of the preparation we did was executed as planned. Nothing went wrong, and my Mom could relax because Kelly and the other Avanti staff handled everything. They treated us like royalty. If you knew my Mom, you would know how big of a deal it is for someone like her to feel relaxed on such an eventful day! :) Everything was right ON TIME, the food was hot and just as delicious as the day we had our tasting, the layout of the room was perfect, the DJ was attentive and the music was the perfect volume, and the Photo Booth we rented was a hit!I cannot fully express how amazing the Avanti Mansion is. Not only is it a beautiful place with delicious food (OMG!), but the staff really knows their stuff. They dont miss a beat and you can be confident there will be no surprises.The only reason I gave Flexibility 4 stars is because although they do whatever they can for your unique requests, they are strict on some things and require outside vendors to sign contracts agreeing not to do certain things. Although that was annoying, I know they just want to make sure everything goes smoothly. They have seen it all, and know the idiotic things vendors and guests may do who arent familiar with the property. So, if you have a lot of crazy demands, dont be surprised if they advise against some of them... but trust me, its for the best.When I think back to my wedding, there isn’t a single thing I would change… and that is an amazing feeling.
I attended a wedding last year here and I would rate it as one of the top 3 weddings and venue I have ever been to. (As an over 50, I have been to my fair share). 4 piece string quartet, outdoor ceremony under pergola with flowers blooming everywhere and a well organized setting. The reception began in the library room with hand served hor deurves which were wonderful. Dinner was fantastic, dance floor in center of venue made for a great entertaining night. The place was amazing,beautiful, staff was friendly and well versed. Almost wish I could do it again myself.
I got married at the Avanti Mansion on Friday July 15, 2016. My husband and I planned our wedding from out of state (Florida, where we currently live) and our coordinator Angie (Bottita) Thomas was an angel. She made wedding planning a breeze. She responded promptly, answered all our questions and concerns and helped make our wedding special. The best part was whenever we were visiting Buffalo, she made herself available for us and gave us a list of recommend vendors which we took advantage of. We did everything through her fro our wedding cake, favors, candy bar, dessert bar, invitations, DJ, photo booth, releasing of doves, and more! I would not have changed a thing. 6 stars!!
As someone who has dedicated his adult life to the hospitality industry, sacrificing most weekends, holidays, time with family and friends for the profession I love, its so incredibly disappointing to see that a place this beautiful and so widely considered to be successful ran so incompetently. Gather around, its time for a story:My best friend of 28 years got married this past weekend (9/15/18) to his long time girlfriend of 10 years. For all of the sweat and money they put into making the day happen, it should have been a perfect day for them and I was looking forward to seeing it come to fruition.There is no denying the fact: The Avanti Mansion is a beautiful venue. Its really a shame that they dont have a better support structure within their staff to back up the beautiful venue theyve created. The night started off pretty wonderful and everyone was having a great time. My first interaction with our bartender was less than stellar. If I havent worked 100 weddings in various roles (whether it be cooking, bartending, serving, setting up, etc.) then its close to it. Ive always had a great time with my guests at weddings and look forward to making their evenings memorable (and usually making a pretty penny to boot). This woman was shrill and uninviting from the moment we came in from the ceremony. I tried joking with her on a few occasions to a sideways glance or a sneer. Whatever, be miserable. No skin off my back, lady.Where the problem comes in - around 10pm (our wedding was slated to continue until 10:45) she decided to question our groom on how he was making it home that evening before handing him another beverage. Obviously, thinking she was joking, my friend (who, mind you, paid for most of this event out of pocket and this place is far from cheap) decided to give an answer back in jest. She followed up his response with a complete refusal to serve him....To this moment I am still completely flabbergasted at cutting off a groom who was in no way being rude or violent. If you cant handle a few people having one or two too many drinks, maybe reconsider your career path. He was surrounded by nearly 100 of the closest people in his life. He obviously had a ride home. Obviously frustrated with the situation he asked to speak with the manager (Sarah) who was even less hospitable. She refused to apologize and backed her bartenders (incorrect) decision - even going so far as to threaten shutting down the entire wedding. Ive dealt with way worse individuals across my ten years in the hospitality industry and Ive never seen such blatant poor customer service in my life.By the grace of our awful hostess, she let the night continue but at 10:45 sharp she was throwing everything that wasnt theirs into totes and demanding that it immediately be removed. Again, this isnt my first rodeo. Most event venues allow the items to be picked up the following afternoon...A complete comedy of errors from top to bottom. But seeing as Ive come this far and youre all strapped in already, lets check in on what has happened in the 48 hours following the event:My friend and his lovely wife were given a thank you/congratulatory gift from Avanti Mansion. A lovely touch if their last name were spelled properly on said item. Hospitality 101: Know the names of the people dropping a load of money at your establishment.In addition to that, Im not the first one to write a poor review against them. My friends sister-in-law has already written her take on the entire event. Since her post, the Avanti Mansion has reached out to her place of employment, threatening that they will never work with them unless she takes down her post and apologizes or they fire her. Keeping it real classy guys. Ill make sure to keep this review up to date if they reach out to my employers.Long story short. This place sucks and I know youll be much happier getting married somewhere else for a lighter load on your wallet. I wish I could give it zero stars.Cheers and thanks for joining me for story time.
My husband and I recently got married at the Avanti Mansion. Kelly was our coordinator throughout the whole experience and Kate assisted us the day of. Kelly was AMAZING. Capitalization included to express how amazing she really was. She is great at what she does and was there every step of the way. Thank you Kelly! The day of Kate had everything down to the T. The food was wonderful as well as the staff. We cannot thank you enough for making our day run as smoothly as possible.
WORST CUSTOMER SERVICE EVER!!!!! Do not book here. We were planning a wedding here with 285 people. They inform you that it holds up to 300 people but the space was crowded with under 200. The owner Laurie was extremely rude to us when we tried to discuss the fact that we were uneasy with the amount of space for our guests. We were told that we had buyers remorse and lost our security deposit in small claims court. Laurie belittled us by asking if weve ever planned a wedding because shes in the wedding business and clearly knows more than we do! We tried to make her understand that we were not comfortable booking there but she refused to return our security deposit. Ive heard other stories from people who say they are extremely hard to work with and now I see it for myself.
I went to a wedding. The bar closed for dinner. Makes sense, very common, but they refused to serve anything but offer more water. Because I didn’t plan ahead to an abrupt closing I didn’t know about, couldn’t get a non-alcoholic beverage to enjoy with the mediocre food. I have never heard of such a thing in all my years and this place ain’t cheap. They paid for premium bar too. Absolute joke...oh and the tent was extremely warm despite the “air conditioners”. I hope you don’t have your perfect day spoiled by this overpriced overrated venue
We had our wedding this past summer at the Avanti Mansion and it was a wonderful place for our ceremony in the Japanese garden and the reception in the tent outside. I highly recommend working with Kelly she is wonderful and no matter what your requests are or your budget she really goes the extra length to make your day as close to how you envisioned as she can. Every question, problem or re-arrangement was not a problem and she is the nicest person to work with when you start to feel stressed over the details. Our pictures are beautiful because of the wonderful landscaping and gardens-everyone is still telling us how unique and beautiful the ceremony site was. The Avanti can get expensive because of the add-ons you need to purchase (i.e. dance floor) but if you have a budget in mind just be honest with your coordinator and they will work with you keep you as close to possible to your budget which I find to be very important!
My wedding reception could not have been any better!! My wedding planner, Angie, was absolutely amazing and helped me from the very beginning and gave me a ton of advice! After every meeting she e-mailed me a new proposal that next day to let me know what we added or took away and the price that we were at. This helped a lot because it showed me exactly how much I would be paying and where I was at with my budget. My reception in the Amore Ballroom looked absolutely beautiful! Everyone loved the food and the service that they received. Even the bridal party had their own servers during pictures so we were able to have drinks and hors doeurves. We ended up having our DJ through Avanti Mansion who was absolutely amazing and so much fun! He took control of the reception and let if flow smoothly from beginning to end. Everyone was dancing throughout the whole reception. Our panini station that was set up towards the end of the night was a huge hit! I would definitely recommend that to anyone who is getting married or having their reception here!
Its amazing how great this place is. Its a shame that people hear gossip and make assumptions based on anything but facts. Reviews should be for guests that have used the services of the Avanti Mansion, not for people who hear gossip without all the facts. Remember the old game, sit in a circle and whisper a story in the ear of the person next to you, then see how the story has changed when it goes from person to person....... Well dont believe everything you read. Ask anyone in the wedding business, we are the ones that know. This is a top notch place with a fantastic staff.
Attended a wedding at this location in October. Very elegant and pretty inside. The room where the reception was held is very large with a nice sized bar and large dance floor. The wait staff was very friendly and sociable and the food was very good as well.
The outside ceremony was beautiful but the woman in charge was very rude and ignorant the wedding party was mistreated and when we had spoken to her about an issue she spoke down to us and was very rude. The servers were very nice and did great. The food was cold and tasted.old and the parking area needs lights!!!!
I cant imagine giving my business to any place that treats their customers like this during a pandemic! Someone tries to reschedule to 2021 to have their full guest list, and you refuse to apply their deposit to the rescheduled wedding? Dispicable!
The Avanti Mansion makes planning a wedding very easy. We were able plan everything and execute it flawlessly. I also attended a soiree there and had a wonderful time.
I start off by saying that the Avanti mansion is strict to their rules and in not knowing this when I booked my wedding I was a little bummed. They wouldnt let me do things such as hanging lights in my ceremony site, using take home cake boxes and allowing me on site to place my dress and such items the day of in the bridal suite before my crazy day started. I worked with Kelly, and she turned all my nos to a positive result. Though I was not allowed to use hanging lights unless battery operated, she let me spice up my ceremony site in other ways, she found a way for me to use my cake boxes, and though she couldnt change the rules about me dropping of my dress early that day, when I arrived she was already at work placing all my items exactly where I wanted them to be. I was all worried about the 2hr gap between my wedding and getting the reception done that in the end, I had no worries. All the nos didnt matter, my day was taken care of. I spent the 2hrs sitting with my girls laughing not stressing. Kelly is wonderful. I loved her she turned it all around for me.
As a business owner myself that deals with people on a special day Im horrified that a refund would not be given under these circumstances. Hamburg is a small town but I as will many others share how a bride to be lost her husband to be a week before the wedding. You chose not to give a refund when you lost no money in food or drinks. I assure you I know a lot of people and will tell them to avoid the avanti.
Went for a friends wedding! It was gorgeous and everything seemed to go smoothly.
Beautiful venue! Food was Exceptional, Great drinks and the service was Amazing!!
An absolutely stunning setting for an event of any nature. The grounds & ambience are amazing, but unfortunately thats where it ends. The staff & demeanor has plenty of room for improvement. When a client is investing a sum of money of that magnitude, youd expect them to at least continue service until the time agreed upon & paid through. This was not the case, it was overly apparent when they began RAPIDLY collapsing tables, removing guests beverages & suspending bar service at least 20 minutes BEFORE the time that was paid for. This was further inflamed by the security personnel that disallowed us from backing up our vehicle to a convenient location (in the paved driveway) so as to load our centerpieces & floral arrangements. This wouldnt have been necessary, but all of the boxes that we brought for transport were broken down & thrown out by the staff. We didnt let this poor customer service ruin our day, but it should be noted for any future clients that while the grounds are beautiful & the setting is serene, the staff has much to be desired.
A beautiful venue for a wedding! The food was delicious and presented well. They need better lighting in the parking area and driveway...but otherwise I had nothing negative to say! :)
Went to a wedding there last night 9/15/2018At first glance the place is beautiful but the underlying workings of this mansion treat you more like you are burden then the ones paying thier bills to stay open.I had high hopes that the night would turn out nice for my Brother in law after all the nightmares I’ve heard them go through with the planning the past 12 months ——- from having to find new vendors because the Avanti blacklists certain people and won’t work with them to not working with them on drop off times. I feel like a wedding is a crazy day and giving a 2 hour drop off window right in the middle of the wedding day is not working with your clients well.The night started well but took a turn pretty quickly when the bartender refused to serve the groom an alcoholic beverage, asking him first to provide her details of how he was getting home. I understand maybe asking guest this who may appear intoxicated , but know your clients ... KNOW WHO YOUR BRIDE AND GROOM ARE’ ... (not to mention she questioned no one else ) .. now my brother in law got very upset and tried to speak with Sara , the manager for the night . He wanted an apology and she told him she would not apologize and if he didn’t like it she would just shut his wedding down. Now I don’t know where she was trained in customer service but the customer is always right even when the customer is not right ( in this case he was ). All she has to do was say I’m sorry sir , here is your drink , completely diffuse the situation, but she stood on her high horse and had to be right. Just a terrible floor manager, I can’t believe she has a job in this industry ( I have been a server for more the 15 years so I’m not saying this as an outsider ).Lastly they were told the wedding prompt ends at 10:45 , and she was basically tapping her watch at the DJ .. just found it to be very rude. They also want everything out immediately after your wedding .. talk about a buzz kill. I had my wedding at Pearl Street and we don’t have one bad word to say . They did it right . I don’t even know at this point how Avanti gets business, they only thing they have is nice scenery .Good luck if you have your wedding there but I wouldn’t recommend it and it wasn’t even my wedding !
I went to a wedding and sat at a table where some guy just complained about how there was no diet coke but I was drinking it all night long. In fact, I didnt realize I could get drunk off diet coke until tonight. Needless to say this is the best wedding Ive ever been to and this guy at my table shouldve asked for a beer .
Beautiful venue. Food was sooooo good
Where does one begin to Tell the Truth about this place. Once they get the bride to sign and her deposit EVERY changes from there. The rule and NOT flexible when working with the BRIDE who pays the Bill. Plus working with vendor.....I attended a wedding as a guest and was thinking WOW! cant wait to see how the service was and what the place setting looked like for a so called high end VENUE.The passed butter displayed on a plate with the kind you get at a fair ground buying corn on the cob. The creamer....The worst displayed on a small plate. NO creamer bowls really....it looked like a low end wedding when I walked up to the table. I saw the bill what the bride payed and was so disappointed her and her what she thought she was getting. So to all brides ask ask ask before you sign. ASK to see a table setting looks like and DEMAND that the look of the setting should match the price your paying. Good Luck I wish every bride to have their dream day look like what they dreamed off and not what my bride was given from this place.
Worst experience I ever had. And I also believe with all the comments on this page other then Cheryl, Considering she was the wedding planner that ruined our wedding. We are suppose to be getting married there in 3 weeks, We havent heard from them in 6 weeks, Still have yet to sit down with a planner and do I final proposal. and when we got fed up and tried to cancel. they told us that we are surrendering our 8500$ that we paid to them. We were told only 1000 was non-refundable. Now we dont have the time or the money to plan another wedding and are going to have to call it off. I have dreamed of a wedding since I was a little girl. and they have bad it the worst experience of my life.
Beware of this business. Recently, a bride tragically lost her groom a week before their wedding. I cannot imagine how difficult it must have been to reach out to their wedding vendors to explain why they would not be getting married.Avanti Mansion was very unsupportive to this womans terrible loss. They dodged her phone calls, refunded some money but still kept a great sum (thousands of dollars). They then dodged her phone calls and refused to give her a run down of the charges.Instead of responding to the family, they called them out on Facebook and pinned their post to the top of their page, just to make sure everyone would see it. They obviously regret this now because it has since been removed.This is a disgusting and insensitive way to practice business. They will certainly lose more than they kept because of their choices. I will never support this business and I know there are many others that will not either.
It doesnt matter how gorgeous or elegant your venue is, it doesnt cover up the fact that you, the business owner, are heartless and greedy. Put yourself in the shoes of the bride-to-be who has suffered the unexpected, premature death of her husband-to-be. Is this how you would like to be treated if you were in this position? Wheres the compassion? You should be ashamed of yourself. Who would want to do business with someone who lacks basic ethics and morals? May your reputation suffer, you truly deserve it. No need to reply, Im not interested in your excuses.
Top notch maintenance on a lovely space. We found them to be hardworking and determined to give us a great value.
I was Very impressed and it was Super Beautiful!!! The staff orchestrating the wedding had it down to a tee! Thank God it didnt rain until after the ceremony which was on an island! Beautiful!
I arrived into the Buffalo area memorial Day weekend for a family wedding and reception. It could not have been a more first class event!
Beautiful Venueattended a wedding this past weekend and the event space was gorgeous. Staff was also very friendly
I’ve been here for several events and have enjoyed them very much. The place is spectacular, the food is delicious and the service was top shelf. Highly recommend.
Beautiful building nice atmosphere food was impeccable! A few spots for really great pictures of your event. Plenty of Clean safe parking. Handicap parking as well.
Fantastic place for a wedding . Fantastic food totally amazing place
My son had his wedding there,it was very nice and the food was delicious
This place is incredible to throw an event. The staff is super attentive and their attention to detail was more than we could ask for. Angie was a true pleasure to work with!
One of my first times to the venue and certainly wont be my last. So glad I could be apart of this amazing event and have tasted from such an extravagant and long list of menu options.
My cousin was just married there today. It was a very nice place. Would recommend it for any venue. Im very happy for my cousin.
Love them so much. We have recommended them to so many people, and I couldn’t be more pleased with their services. Food was delicious, atmosphere was amazing and staff was extremely kind.
Great venue for a wedding ceremony and reception. Very nice decor, very spacious. Excellent food and service.Close to NYS Thruway. Lots of parking space.
This place was beautiful. Was there for a wedding. The food was out of this world. The service was spectacular. Oh did I say the food was awesome!!! Loved loved loved this place.
Beautiful place. My brother had his wedding here, and it was really nice. A divider between the urinals would be much appreciated though...
Please, please, PLEASE be warned: any bride that gives this a good review was kept in the dark about how rude and inept the staff here are!! Vendors WILL WARN YOU about this place - simply ask before you book, and they will tell you to beware!!!! Consider yourself warned.
Beautiful space, perfect for romantic and fun weddings or other large events! The food was so good and the staff so fun and friendly!
If you want to get married here put down the absolute minimum, if anything happens they will keep every cent. They do not care about you they only care about themselves.
Extremely beautiful place! Very well maintained. Exceptionally friendly staff.
Staff, venue, food was outstanding! Perfect wedding 💒
It was beautiful. A great place for wedding.Everything was gorgeous
Attended a beautiful wedding here! The ceremony,weather, service, food! Everything was really nice.
This is an incredible establishment ran by an incredible family. They’re not only amazing to work with, but also to work for. I couldn’t ask for a better work family and there is no other venu like this in WNY. 11/10. ❤️🔥
We there for my Neices wedding were from San Antonio Texas and this place is so Beautiful like something you would see in a Fairyland
They only care about the money. Even during a pandemic they wouldnt even offer a partial refund, they expect people to pay for far more than the services the clients would receive.
Appetizers were delicious, dinner was awful. Amore room was very pretty though.
Really awesome place for a wedding, lots of options to choose from, always have had a great time there.
Gorgeous location. I attended a wedding here and it was beautiful.
This is a gorgeous venue for indoor or outdoor weddings! So well kempt and manicured, this is the perfect venue for that special day!
Beautiful place, my niece got married there.Food was exceptional.
My niece had her wedding here it is so beautiful and the food was so good
Look elsewhere, this place will rob you. They do not care about you and your wedding just the profit that they will make or steal. BEWARE!
Amazing wedding venue. Staff was great and helpful. Food was good too
I attended a wedding here as an Assistant Dj to help out a friend, food was good, staff was friendly.
Staff should take the sticks out of their asses. Quite the basic venue. Ive seen better. Overrated.
Beautiful place to host a wedding, we had filet and lobster for dinner, it was delicious.
Fantastic food and a great staff! Highly recommend.
Very nice environment, and service but the food??? I was there for a Wedding, the food was the only issue and that wasnt just my opinion.
Excellent service. Great food. Nice wedding venue.
Awesome place great food for wedding receptions or any large gathering
Great food but was denied the reasonable request for a take-home bag.
What a beautiful place to have an event. So inviting, nice outside area. Recommend highly.
Beautiful my nieces wedding was amazing great food it was wonderful
Loved the experience! Great staff! Great venue any occasion!
Great place to have a wonderful wedding or whatever other events that you want.
Just videographed a wedding here. It was so beautiful. I work for Seeloff Photography
Cannot believe the rudeness of the staff when dealing with the DEATH of the groom. Where is the owner and why is she not helping with this??
Food - very good. Decor - very nice. Nice place to habe a function.
Beautiful and clean, nice atmosphere! Amazing food and wait staff, very attentive!
Had my prom there it was very nice!
Excellent venue for any celebration.
Beautiful place ❤️
Not a good value. Windows dirty. Rude staff.
My son is getting married tomorrow, and this is a beautiful!
Great wedding venue,,well organized and managed
Beautiful environment and many locations for a wedding!
Just came home from a wedding everything was perfect..
Very good meal at a wedding we attended here
Excellent wedding venue!
Very nice place to have a wedding etc!!!
Beautiful and very good food
Very beautiful for a wedding. Impressive!
Great place for outdoor weddings and receptions
Give Gryzybowski couple their money back
Absolutely beautiful and fabulous!
There to photograph a wedding excellent as usual
The food was awesome so was the service
I loved the reception here, AMAZING!
Beautiful! Excellent food.
Awesome food, and beautiful facility
Awesome
The staircase is gorgeous!!!
Great place for all events.
Beautiful setting for a wedding reception.
Beautiful setting, friendly staff
Friendly staff and great food.
Beautiful place and great service!!
Interesting place went for a fundraiser
Total reviews rating 4
199 Reviews for Avanti Mansion 2023:
Review №1
2021-11-02I love to DJ weddings at Avanti. Food is wonderful. Staff are friendly. There are 2 sides, both have a beautiful ceremony area, one side is an indoor reception area, the other side is a specialized fully covered custom tent area. Beautiful scenery for photos. Highly recommend.
Review №2
2022-05-28It is a very beautiful venue! My sons wedding and reception was completely handled by their amazing staff. Thank you Avanti Mansion for a day that will never be forgotten.
Review №3
2021-10-31Such a wonderful venue!! Everything about it here is outstanding! The food is exceptional, the drinks are spot on, the staff is quick and polite! Their bacon stuffed potato skins that they serve are on another level of delicious! 5* service all around!!
Review №4
2022-06-06We ABSOLUTLEY LOVED having our wedding at the Avanti. The Library was just perfect for the aesthetic we going for. The food was amazing! Our guests are still raving about it! Raquel was such a wonderful planner (especially with planning the entire event in just 3 months!) . She even came to check in on us the night of the wedding and to congratulate us. The staff were great and attentive to all of our guests. We highly recommend the Avanti!
Review №5
2022-01-30Finally, we were able to get married last Dec 2021, as we postponed the celebration last Sept 2020. But still got married. We had our civil wedding too with Avanti Mansion, but just ceremony, to our original venue, which is the Japanese Garden. Colleen is our planner. Very helpful and accommodating. Answered all our questions, during the pandemic, and the change of plans. On our wedding day last 2021, we avail a day of coordinator, since we dont want to be stressed on that day, and might need some help. Colleen, however is not available on that day. But Kelly is. And shes so helpful too. Especially during the weeks to our wedding day. We couldnt ask for more. She executed it properly, for all the things we asked. We got married in library venue and had our reception at the ballroom. It was so amazing. We had a wonderful time, and the place is newly renovated, looks so great and it sync to our motif. Food, desserts, drink were great. Our guests had a great night too. Communication was never a problem with them. To Colleen, Kelly and the staff of Avanti Mansion, thanks so much for making our wedding celebration an amazing night for all of us.
Review №6
2022-06-20I do a lot of work at Avanti Mansion. Its a wonderful place for holding a wedding, grad party, baby shower, or any other big gathering. Their planners work diligently to make things as simple and smooth as possible. The food is a deliciously unique experience, and anytime Avanti comes up in conversation, the food always gets mentioned in the same sentence. The property is wide open, well kept and beautiful, there are endless possibilities for fantastic photos. The event and serving teams are professional, courteous and do everything they can to ensure that every party gets raved about afterward. Definitely stop by for a tour, its just as pretty in person as in the pics!
Review №7
2022-04-28Recently attended a baby shower at Avanti. The Library is absolutely stunning! Their brunch was so good, I definitely filled up on their homemade donuts but it was totally worth it! Would recommend Avanti to anyone for their showers! I can only imagine how amazing their weddings are 😍
Review №8
2022-01-04My husband and I got married here this past August of 2021 outside in the Japanese Garden. Avanti could not have made it easier or more special, especially Colleen who was our wedding planner. Both Colleen and the entire staff were great and super helpful all the way up to, and including, the day of our wedding. If we could do it all over again I would still pick Avanti!
Review №9
2022-04-28One of my best friends got married here last month and everything was amazing! Food was out of this world and the service was incredible. Will definitely be back to potentially have my wedding here! 10/10 would recommend :)
Review №10
2021-10-23Beautiful location for any celebration! Food was amazing! Bar was easily accesible and very accommodating! Top notch service and highly recommended!