Avis Car Rental in Southampton

Review №1

2019-12-08

I had a late arriving flight into Islip McArthur airport so I called to make my reservation to ask if the agent would wait if my flight was delayed. I didn’t want to be stranded and I had an hour drive. I was ensured they would wait as my flight was put in the system and so was a note that I would be there by 12:30 AM. I even prepaid my car. I tried calling the site but kept getting diverted to there national line when I called to reconfirm, but was once again told that I was set and they would wait. Well guess what when I arrived the agent had already left leaving me an five other customers, who were told the same thing, stranded. I called the reservation line and was told yes the agent was supposed to wait they saw my note but there was nothing they could do. Thank God the National agent was still there. I had to rent and pay for another car which was over $100 more expensive but had no choice since I was staying an hour away with my 90 year old dad who just had surgery. I called Avis told them that I felt they should reimburse me my additional fee as well as the rental but was told they couldn’t. I normally don’t post but this was a terrible experience and either the reservation agents or the Islip agent is at fault and to leave that many customers stranded by a international company as big as Avis is disgusting. #Avis #nationalrentalcar

Review №2

2019-02-11

Poor. That best describes this company. Thats me being nice. They charged me for damage that I did not do, and charged a ridiculous amount for the repairs. This company does not know how to treat their customers, and they lost one with this transaction. This review is for the overall company, not this particular location.

Review №3

2018-09-16

Vey nice people. Helped us with a JFK rental issue and were really friendly.

Review №4

2017-12-14

Great place absolutely love it