Wheelchair-accessible car park
Yes
Babylon Complete Auto Repair in West Babylon
Categories
Location on the map
West Babylon, Suffolk County, New York, US
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Amenities
Gender-neutral toilets
Yes
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 631-669-1514
Site: https://babylon-complete-auto-re...
Site: https://babylon-complete-auto-re...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–3PM
- Sunday:Closed
Comments (64)
Sorry about the late review but this has bothered me for years. When they first opened I figured I would give them a try as the previous owners were great. I had to get an inspection but I knew there were things wrong with the carI asked the owner not to run the inspection and do an evaluation as we needed to make repairs first.When I got back to the shop I was hit with a bill for a failed inspection. When I asked him why he did that he turned around and nastily said to me. I have kids and need to make a living. Well guess what I have kids to and besides how much money could you possibly make from an inspection. I could only imagine what he would do if he had late Bills and my car was in his shop. Very nasty guy. I would never ever go there again.
Ive been bringing my cars to Mike for 11 years now. He is the only mechanic Ive ever trusted. They do great work and continue to keep my cars safe and running well.
If you are ready to spend your money for no use then this is the best place. I was shocked to see how they charge their customers. Please inquire about labor charges before you step in. I was charged very high (104$/hr). As soon as I heard this I was disappointed and I asked like how much would they charge if I dont want to fix. They said like they would reduce only 3$ (of total bill) as the switch they are going to replace is very cheap. But when I saw the bill, they have charged ~59 for the switch. I have visited lot of repair shops and this is the worst experience I ever had. They not only charged me more but also they lied.Please inquire about rates if you decide to go here and compare the rates with other repair shops. Even showrooms will charge much cheaper than these people.
Babylon Auto Repair is the best mechanic I’ve ever been to. They don’t try and swindle you into doing work on your car that you don’t need, they are fast and efficient AND when they do need to do work on your car they are honest and try to help you understand why parts need to be fixed or replaced. 10/10 would recommend this place!
Honest, reliable repair shop. I have been bringing my wifes car and my own to Mike for over 8 years (in new location and back when he was located on Sunrise Hwy, Lindenhurst). They are very flexible in scheduling of repairs and service and they stand behind their work.
Recently tried this shop out and was very happy with the service. The people in the office and the garage were very friendly and my car is running great. Will definitely be back and recommend to others. The mechanics work quick, fast, and without any issues. Car was in and out of the shop very fast and came back with no issues
Ive been there twice in less than 2 months, first time oil change and they show me the serpentine belt needed change because it was brittled. Mike took the time to show me what it looked like and didnt feel like I was being pressure to change it right away. Mike also showed me the brakes which were worn out and he gave me a quote on writing. The second time was for annual inspection, and I had the brakes and rotor fixed and he honored his quote several weeks later. I truly feel I finally found an honest and hard working mechanic. If you dont believe it check his hands, those are the hands of a hard working man and he likes the show Vikings. On addition I live in Malverne which is over 20 miles away but I dont mind. Thank you Mike.
Mike and his mechanics are great diagnosticians. My vehicle is always in tip top shape thanks to Mike. I can call and have my truck serviced on the same day. Mike is honest and stands by his work.
My 2006 LandRover overheated recently. Brought it into LandRover to see what the problem was. We knew the coolant was leaking. When I booked the appointment, I specifically said will the truck be seen or will you have an overflow of appointments from the previous week. I was assured the truck would be looked at. Truck sat for two days. Then was tested for a few more days. After 8 days at LandRover, they wanted to do more testing to find the problem. After spending close to $500 later and no solution to the problem, I called Hobie Lopez-Garib because I knew her husband had a repair shop. Im so sorry I didnt go there first. I dropped the truck off to Babylon Complete Auto Repair, her husbands shop, on Tuesday morning at 8:30 am. Mike called me at 10 am to inform me of a crack in my water pump. I asked for an oil change and an inspection since the truck was in the shop anyway. By 2:30 pm, Mike called me to tell me my truck was ready. I cant tell you how impressed I am with his professionalism, his work, his customer service, his shop. His prices were fair and reasonable. The work is guaranteed and he followed up with me to make sure everything was running well. If you need any auto repair work done, I highly recommend Babylon Complete Auto Repair.
A big shout out to these guys for their fantastic service! Came in before work with a nail in my tire and they had it repaired in very few minutes. Highly recommend them.
Finding another repair shop at this point. Set up an appointment with this station to have my Nissan reflashed. They have a guy cone in to do it by appointment I guess. I took half a day off and soecifically asked the owner would the guy definitely be coning to the appointment if I set it up as I would have to take time off from work before I scheduled the appointnent. I came in to sit for the afternoon. After an hour the third party guy cancelled. I understand the owner was dealing with a third party. HOWEVER he should have made it clear to me there was no guarantee the guy would show to do the work. I would have taken it to Nissan instead. I asked him when he called the third party to confirm with him he would definitely be there. He told me he would. Then the owner acted like it had been totally out of his hands. He did bear some responsibility for my inconvenience.
Very very very unhappy with these people if you have read any of the other comments about the change of the prices from Quote to the final price it is all absolutely true I had a quote for a three hour job for $150 the work was done on Monday when I went to pick it up it was $389 to pick up my Ford explorer when I drop this car off I had purchased the new part on my own ,,, I then notice on the receipt I was charged again for the part which would not make sense since they did not purchase the part at $39.99. Whether it was the intake speed sensor or the output speed sensor you ask Mike he would say there’s really no difference until it comes down to making the payment to pick up the ford now it becomes this big deal apparently ,,, but the job still took three hours and 50 minutes all of a sudden my Ford Explorer must be a foreign car they also decided to charge $109 an hour or was it 7. However the first quote of $150 he also told me it would take the same three hours it took almost 4 hours but the other hours were all marked up way overpriced making the 3 hrs not cost $150 but dam near $400 And in the end there is no difference my O/D light is still flashing my check engine light is still on because both of these only started to appear once the one speed sensor had its issues nothing has changed except for the fact I do believe my Ford explore is running worse than it was when I drove it into the shop I feel as though I gave these people $400 for absolutely nothing nothing change nothing went right nothing went good except for the fact they try to sell me my next problem which I’m feeling as though they already caused it. A quote on the phone for $700 same quote he was telling me about in person was $300 you do the math it will be the same thing all over again and probably with worse results I wouldn’t let them touch the enemy of mine‘s car understand and please stay away nothing good comes out of business with these people** hint hint they get you in and out quick a good thing ???? no most people already know what you’re dealing with they have open bays. Cuz customers are becoming aware Stay away
I was traveling in the area from out of state on a very hot day when all of a sudden my AC stopped working, first place I stopped at said, can you drop it off in the morning? pulling out of there I saw Babylon Auto, They took me right in immediately, place was clean and people were so nice, They could have taken me for a ride, instead they had me back on the road in minutes with Ice cold air! thank you guys so much! Great job!
Left a message for them to call back with a price for repair. Nobody got the message so I had to call back. Then he quotes me a price $400 more than the next guy for a simple repair. No thanks. Customer beware.
Very rare to get a place like this, good service and do not hassle you into additional repairs you don’t need. Definitely the go to shop if you have anything wrong with your car.
Needed an inspection and oil change.... they were able to fit me in immediately and service was completed in an hour. Professional and courteous. Highly recommend.
Been taking my car here for almost a year now, Mike is very friendly and is always extremely timely. I plan to return in the future and recommend others do the same
Helped us out in a pinch on a holiday! Thanks boys! Will definitely recommend!
Very professional and trustworthy people. Will always take my cars here as they have built my trust & respect. Highly recommended!!
We love the work mike and his team do. He has helped is keep two cars on the road. One has almost 200,000 miles on it and still runs great.
Be carefull will try to charge you just for talking to him.
Irresponsible people,I brought my car for inspection the person who took my information,told leave the car when is done I will call you.he never called so I went to the shop to pick my car .only to find out that they have scratched the passenger side door.i told the person in charge of the shop or owner all he did is deny we didn’t do it.he is so irresponsible for.this is not the way to do business.terrible service never again go to this place
Its guarantee to get your work done so well with these guys! They are responsive and professional. The level of comfort and quality of work exceeds expectations. Keep it up guys!
Awesome shop..will recommend it 100% customer satisfied!!! Had a problem in my car another mechanic had me thinking it had to do with my timing chain, brought it to Mike and within minutes he found my problem nothing to do with timing chain a lot cheaper and now my car is perfect!!!
These guys are great..I bring my car in for regular maintenance as well as anything major. Highly recommended
This is my first time there And Ill be back . I had a flat tire and they fixed it and put it back on . I would have given at 10 Stars if they had 10
Had my brake pads and rotors done. It was really quick and now my brakes are silent. Highly recommended.
Mike runs a solid business, respectful, professional and takes care of loyal customers. Highly recommend.
They fixed my tire within 38 minutes fast a little expensive but since when anything in new york is cheap #GreatGuys
Recommended very professional.. change my timing belt, alternator 4 tires prices reasonable and oil change.
My car got fantastic repairs. The prices are reasonable and affordable. Recommended.
Dishonest and unprofessional. Called for a quote ahead of time and confirmed it with Mike then was charged doubble for no good reason. Would not go back to this untrustworthy mechanic.
Great bunch of guys very helpful. Mike the owner is a great guy he always up front with me I would recommend this service center to all my family and friends.
Great guys! They care about each customer and treat each car with the utmost care.
First time there and Mike and Jose were great!! Thank you both!
Mikes the best in town, he has been my go to since moving to New York and the service has always been spot on.
Ripped me off, asked to change all fluids and when I checked they only did oil but charged me anyway. Stay away, try mid-isle auto down the street.
Great guys . Very approachable , fast and knowledgble . Fast and reliable service . Convenient location near my work place . I would recommend them to all the people in Babylon
I have been coming here for years. Mike is professional, honest and reasonably priced.
Many thanks guys fir the exceptional service that you offered me. You were outstanding in your services and scheduled me promptly.
The service was not only very professional, but the guys were very nice and kind and the price was extremely fair. Recommended!
Decent shop. Gets the job done quick. A tad overpriced but ultimately no other complaints here :)
Very good job!!, Prompt Fixes and cost is very accurate. Same day urgent fixes.
Helped us out nice prices
Easy going hassle free, and fast service. Nice fresh air!
Great customer service knowledgeable fast and honest quality work.
This place is very nice I like the crew there
Fair prices and good people.
Great service and very reliable
Honest guys, highly recommended
Good
Tbd
Stay away from this place!!
Good service.
Total reviews rating 4
64 Reviews for Babylon Complete Auto Repair 2023:
Review №1
2022-02-16The owner of this auto repair shop is Mike and Mike is a true con artist. Mike will smile while he lies to you and takes your money. Mike will either overcharge you for work done, charge you for work that was never done, or tamper with your vehicle so that your vehicle will continually need to be fixed on a regular basis. If you are a regular customer of Mike’s, then I am sure he has done all 3 of those things to you already several times over. Mike is a smooth talker and he coned me a few times with false repairs, but the worst thing he did to me was with his oil changes. I would bring my vehicle to Mike to get my oil changed every 3,000 miles and Mike was either not changing the oil or he was using dirty recycled oil. Both are bad and my vehicle’s engine was eventually permanently ruined. I have learned to always check the dip stick after every oil change and to stay away from Mike because he will rip you off at BABYLON COMPLETE AUTO REPAIR!
Review №2
2021-10-18Mike and his team of mechanics are the best! Ive been taking my care there for the past few years. Mike always gives me fair prices, takes care of my car and makes sure that its safe on the road. Plus, he gets the job done quickly. Only top notch mechanics at this place. Thanks Mike and crew!
Review №3
2022-02-10I brought my 2007 Saturn aura xe in for repairs they did a great job they were very professional I definitely recommend them
Review №4
2022-06-17Called up for motorcycle inspection, told me to come right down. Hassle free, great place.
Review №5
2020-11-11Fast, honest , and reliable. Brought my car in for inspection and was told I needed to replace my rear brakes and rotors to pass. I also needed new rear tires. He gave me a good price for it all and had my car finished and ready to pick up the next day. Highly recommend taking your vehicle here.
Review №6
2021-01-29My car was towed here at the recommendation of a family friend after my check engine light came on. As a young female I do try and go to shops only off recommendations because I know people try to take advantage. Unfortunately, I still feel Mike tried to take advantage of me and my situation. I was sent an invoice for over $1,000, including a full tune up and oil change. (?) I explained to him that my oil was just changed 6 days prior. He insisted I still get it changed to confirm the oil is synthetic. I confirmed with him the oil was synthetic and he STILL insisted we can have the oil sent to a lab to confirm its synthetic, but of course id be charged for the lab fees. I also was not yet due for a tune up, he said I might as well just get it while im here. Fast forward to me picking up my car, I had a loyal friend recommend what on my invoice actually had to be done and it only cost $250 to actually fix my issue ($107 of that price was just for them to run the diagnostics test.) Glad I was not trusting with their initial recommendations.
Review №7
2019-02-07As it is a convenient location close to my workplace, left my car for spark plug + air filter replacement. Good service, friendly environment. I am usually a DIY (Do It Yourself) person for almost all the basic mechanical and electronic repairs since I love to do it. However, didnt want to take a risk as spark plugs were never changed since long time and pretty old.Found a better and decent price quote here after comparing with many other work shops. 3 Rating only because I found they did not replace the air filter in that visit so I had to visit them again next day, that too with 4 hours drop off for their mistake.
Review №8
2022-03-26Got my car running beautiful. Mike is great!
Review №9
2019-06-17Mike has been my mechanic for a number of years now. He is the only mechanic I have ever trusted. As a woman, you know that mechanics will take advantage of your lack of knowledge about cars, Mike has never done that. In fact, he educates you about the repair and why it’s necessary. He will answer any question, big or small, stupid or not, patiently and honestly. I highly recommend this shop and will continue to go there for many years to come!!
Review №10
2019-06-22Both my wife and I just got inspections here a couple weeks apart. First time using them. Mike was very accommodating bringing us both in day of and kind of last minute without appointment. Very happy so far and plan to use them for future service.