Bagel Gallery in Smithtown
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Smithtown, Suffolk County, New York, US
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Site: https://24hourhotbagels.com/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
I used to go to “24 hour hot bagels” for years just to get a good bagel. Recently- I’ve been using them for catering. Bagel platters. Sandwiches. Wraps. Salads. Fruit salads. Cold cuts. The list is endless... they NEVER disappoint. The food is delicious. Fresh. And a lot of it! The staff is friendly and helpful. And the owners always make sure that they don’t miss a detail. 5 stars all around!!!
Place was busy but that wasn’t the problem every bagel place is busy in the morning. However instead of making my order correctly, which was a simple bagel toasted with butter, they rushed it and I got a warm bagel with butter. I could’ve told me cat to microwave a bagel with butter and gotten a better result. I only added an extra star because cashier was nice.
Tasty bagel. I went there at maybe 9pm and the guy had my order (two bagels with cream cheese) ready in maybe a minute, minute and a half. Crazy fast. He clearly was used to moving at breakneck speeds, but the bagels still came out great.Definitely qualifies for a long island bagel, but these happened to be warm and it felt like the cream cheese was toasted with the bagel, which was a delicious touch. $4 for two bagels w/cream cheese is also a great price for the bagels they gave me, especially nowadays.
THE benchmark for all bagel shops!This is THE bagel place. Bagels, sandwiches, and being open 24-hrs/day are perfection. This is what a bagel place is supposed to be. Any other bagel place not doing what Bagel Gallery is doing, are just not doing it right.Since the late 1990’s, I’ve come here for bagels before work, bagel breakfast sandwiches before road trips, and late night bagels after the bar closes or just after 4:20am. Since moving out of town, I still make a point to visit Bagel Gallery whenever I am in town.No matter what time of day your life/schedule leaves you craving breakfast or a bagel, we can rely on Bagel Gallery to have our back.THANK YOU Bagel Gallery!!! 🥯Also, I’m very glad you didn’t close. I got sad there for the time I thought you were closing. I’m very happy you just moved down the street. Maybe a better location for foot traffic; although, that spot by 347 and 111 was a great driving pit stop point without having to go out of your way. Regardless, thank you for remaining open.
Since moving from 347 to 111 they lost some people along the way. First the baker so maybe sold store as well when forced to relocate? I mean you see in the old pictures they sold rainbow cookies that they baked they used to sell muffins that they baked now everything is bought when order a muffin thell go in the back and get this giant Box with them. Dont get me wrong theyre still baked which is fine its just this place definitely changed hands and Im upset because the bagels are not as good 😝and the rainbow cookies are prepackaged too. I frequent the late evening. The bagels are definitely different and the the tall man is gone. The night woman is fine but the bagels arent as good.
I visited your store today. I love your bagels, always have, BUT, your one worker is extremely rude. The mid-aged blonde with the chest tattoos really needs to work on her comments/attitude. Shes old enough know better than to belittle customers with her comments. So sad.
The best egg sandwich probably on all of Long Island. Open 24 hours a day, 7 days a week, so you can always get your bagel/BEC fix. The staff is super friendly! Theres almost always a line between 5am-1pm, but it moves pretty fast. Food is always fresh and made to order. Love this place!!
The food is very good, if you get the right order.. For a place called Bagel Gallery they really like to give you your sandwich on a roll instead of the bagel you asked for. I hate rolls so this is extremely inconvenient. Also, they want a $25 minimum for delivery ??? I work in an office VERY close to here and I am forced to order breakfast elsewhere.. It is nice that they are open 24 hours though. You get better service in person when you can open the food before you leave and have them correct it because its usually the wrong order. Watch out at night though because the guy who works the nights is a complete a**hole !!!
Best bagels in my opinion. In fact their bagels are so good they actually supply for many other local bagel shops. They have been around literally my entire life and they have always been amazing. They recently changed locations but quality of food and service is the same.
I was visiting my parents where I grew up and needed to take some bagels with me on a 6am flight out of JFK. Not only are they open 24 hours so I could get them at 3am, they will custom make your bagel order (Im guessing if you are ordering by the dozen) if they dont have it. Also, great service.
I went to the bagel shop this morning to get coffee and a bagel the guy who took my order did not even listen to what I wanted as I was speaking he kept walking away very rude so he got my order wrong then I asked for coffee light he puts one drop of creamer in my coffee I will never come back there again
I went to this bagel store at around 10:30 PM with my boyfriend. It was one of the most unpleasant expierences with customer service in my life. Old dude working the night shift who obviously hates his job, and that does not mix well. As soon as I entered I was met with dirty looks, awkward stares, and overall anger. When I reached the counter, he automatically was unpleasant and angered, almost spoke over me to make me hurry up my order. And then even after I told him my order, he had to yell at me 3 more times because he couldn’t remember the cream cheese. Worst of all the bagel itself had SO much cream cheese on it that the whole bagel itself was covered. I had to wipe it down to even eat it. But that isn’t it, while using my card in the chip read which takes a few seconds he stops and goes to help the guy behind us and take his order. He’s now filling up containers with food for this man, and it’s been 4 minutes and I was just standing there waiting for my card back. When I finally spoke up and asked he said “YEAH I KNOW.” And gave it to me with the dirtiest look I’ve ever seen. He was honestly hideous and made me so uncomfortable, I definetly will not be bringing my business back to this establishment anytime soon. Truly disgusting.
The place was super dirty and there was a guy with a check board who basically ran into me when I was trying to look at the menu -- turns out he worked there. The person who took my order was super impatient with me about what I wanted -- I couldnt find the list of cream cheese and he wasnt about to help me and then he didnt bother toasting my bagel until I said something... Also, too much baking soda in the bagels...
The r family that has owned and run this store for so many years is a dear friend of my family. They lost their son Rob to cancer about 18 years ago and this is the last place I saw him. They family loves what they do and always provide excellent service. I have lived upstate NY, Florida, and Colorado-no visitor from LI gets in without bring at least a dozen bagels from here. I bring 2 dozen home every single time I visit NY. Cathy Truett the found of Chick Fil A would not approve of this. One of his legacy items was that the stores are closed on Sunday because that is a family day. DO NOT close this and hurt a family. Thank you for your consideration.
I love love love the bagels this place has and more so I LOVE their potato salad. I typically detest mayonnaise but their potato salad is the one mayonnaise based product that makes me forget to be squeamish about the mayo. That being said, the customer service is ATROCIOUS. They are timely and efficient, yes, but they consistently have THE worst and most downright rude attitudes. Additionally, half of the employees seem to understand that a 10 dollar lox sandwich comes with a side of potato/macaroni salad. The other half do not. So, every week when I order the same thing I always have to wonder how hard Im going to have to fight these people to get something that comes with what I am already paying for. The food is delicious, but their absolutely disgraceful employees and the way those employees rudely treat the very people who are the reason they have their jobs at all (i.e the customers they talk down to) is not only rude and annoying but really just plain obnoxious. If they fired basically everyone who works there except for the ONE (yes, only one) little lady who always seems to be friendly and have a smile, this would go from 3 stars to 5 instantly.
Im giving it one star not because I dont like a hot bagel enema honestly who doesnt this place has the best hot bagel enema on the island there open 24hrs you can get one any time of day its great I love it but I give it one star because me and my amigo come here every night for our nightly hot bagel enema and turns out tom wasnt working if Tom was working Id give it 3 months 2 weeks 72 hours and 15 minutes worth of stars Toms the best hes a hard working guy hustlings bonds on the side, bond man during day hot bagel enema at night keep up the good work if I go tomorrow and see Tom there Ill change my review to 5 stars if not you getting a big ol goose egg
I would enjoy this place much more if the night shift older man working wasn’t such a rude, smart-ass, disrespectful, unpleasant person...it really ruins my vibe @ 4 am when i really want to jus enjoy my bagel and not feel like i’m disrupting his entire life....CUSTOMER SERVICE = 0 .....bagels are decent tho if he didn’t put 8 thousand pounds of cream cheese just to be a dick.. seriously dude just retire if you hate your job so much...and first and foremost please do not work in customer service if your NOT at all a people person. You really ruined my night sir. I hope no one else had to experience this as I did TWICE i thought the first time he may of been having a bad night...i thought wrong..
24-7 high quality service and food.Bread makes a sandwich.The bagels are excellent.The coldcuts awesome.Ive only had the macaroni salad and it is spectacular.The atmosphere is country style with high 2 thick tables.Its incredible.I drive 9 miles to eat there and I do that 5 days a week.By the way the breakfast sandwiches are to die for.
This is my bagel place. When I think bagels I will go here every time. However, for the first time ever I had a negative experience. The man behind the counter was extremely rude and when my girlfriend wanted to pay shouted it out as if it were a negative reflection on me. Also, he got my sandwich completely wrong as if he wasnt even listening to anything I wanted.
Bagels suck and most of the people working there are RUDE specially the older guy who works overnight he was cursing at me for literally no reason at all and acted like it was such a big deal to get my bagel for me and to do his job...he was very anger and I called the manager the next day...I would have liked to jump over the counter and smack his denchers out of his mouth
Need a lesson in cleanliness!!!! Wearing gloves doesn’t mean you should handle food and tender simultaneously. That can spread a ton of germs, and defeats the purpose of wearing gloves at all!If you are handling food directly making caontact with your hand please make sure you have no open wounds 🤢ITS A NO FOR ME!!!
Total reviews rating 4.4
191 Reviews for Bagel Gallery 2023:
Review №1
2022-04-24Bagels were hot out of the oven. Light and fluffy. They are open 24 hours a day. Very popular with the younger crowd after midnight for sandwiches and snacks. There was a bit of a line. Had to wait 20 minutes before getting served.
Review №2
2022-04-26Great 24 hour bagel store that has lots of options and great food. Good place to get a fresh cup of Joe in the morning and a delicious bagel. Philly cheese steak here is decent.
Review №3
2022-05-16I always liked the bagel here but this one day I went there and quickly a line of people came in behind me. We had a big order and I felt bad for him so I decided to help him putting the stuff in the bag (I worked with customer service and I now the feeling of a rush). So he got mad and started to yelling at me and be like a jerk. I felt so bad, I thought I was helping him, that’s all. I honestly never want to go back there again.
Review №4
2022-04-15Came here just because they had gluten-free options but they lied! No gluten free products!
Review №5
2021-12-26Very disapponted!! I have been going to this Bagel place for decades. I always thought it had great bagels and made a point to go whenever I am back in town for a visit. However today when I stopped in not a single person working there wore a mask. Not the people working at the register or preparing food in back. About half the customers in line had masks on. A woman at the register was coughing all over. I walked out. So disappointed in this place for the lack of concern for the safety of their customers.
Review №6
2022-02-02One of the best bagel shops in the area. I really appreciate that they sell mini bagels also for those times you dont want a jumbo bagel.
Review №7
2020-11-17Incredible bagel spot! Just go! They have such fresh bagels (with great prices) and their sandwiches are always to die for! Warning though, they tend to be SUPER busy in the AM ( Especially on Sundays).
Review №8
2018-07-13Excellent 24 hour bagel store. The lines move quickly and they always have really fresh bagels. One of their best items is the chicken salad, definitely get it on a bagel and youll be in love. Its also great in a pinch if you need a meal at 2:53 am and have nowhere else to go.
Review №9
2021-10-16Best bagel place hands down. Food is amazing. Staff is great. And they are very reasonably priced and the food comes so quick!! Been going here whenever I visit family and I’ve tried so many other great places in the area but this is the best. Bagels are so perfectly cooked. They will make your eggs any style.
Review №10
2021-12-26Watch who you let cook your food,This lady misheard me and caught a crazy attitude then my food tasted funny