Delivery
Yes
Bagel Jays in Buffalo
Categories
Location on the map
Buffalo, Erie County, New York, US
Service options
Drive-through
Yes
In-store pick-up
Yes
In-store shopping
Yes
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Dining options
Breakfast
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 716-839-2222
Site: http://www.bageljays.com/
Site: http://www.bageljays.com/
Opening hours
- Monday:6:30AM–3PM
- Tuesday:6:30AM–3PM
- Wednesday:6:30AM–3PM
- Thursday:6:30AM–3PM
- Friday:6:30AM–3PM
- Saturday:7AM–3PM
- Sunday:7AM–3PM
Comments (199)
Having grown up downstate and living the area, I must be spoiled by what I experience at my local bagel shops. I ordered a Ham Egg and Cheese with Tomato on a poppy, and while the sandwich overall was tasty enough, the prep was very off. After slicing the bagel, before anything went on, the counter person cut the bagel in half (usually the last step), then he assembled the ham, cheese and tomato, and placing it under a broiler while he microwaved an egg to scramble it. (very Einsteins Bagels of them). All the local bagel places by me hand cook their eggs. After building and wrapping, I got to my office and discovered that I have to cut the sandwich in order to cut the ham that he placed on the sandwich...this is why cutting in half is the last step. In the words of Spinal Taps Nigel Tufnel, an utter catastrophe. While looking at the cream cheeses and other offerings in the window while he prepped, the tuna looked OK, the cream cheese had dry areas, and the egg salad appeared watery. Going forward, will seek out other bagel places to try.
Have ordered a few times from here, every employee who answers the phone is so rude and acts like we are inconveniencing them with our order. This has happened on 3 separate occasions. Customer service training would be beneficial for all employees
I really enjoyed this place and will likely return. Got an everything bagel with nova lox, which was exactly what I was hoping they had. All the toppings were fresh and they even had my favorite, capers. The staff was friendly and attentive, and put our orders together with care. Highly recommend if you like bagels!
Food is not bad, service could be better as they have enough people but could work together better. Manager there seemed very personable and hands on with the customers I saw him engage with.
They always have the food I like and the bagels are fresh.
I had to stop in for a quick bite, because I was running late to work. I purchased a coffee and a breakfast sandwich bagel.The cashier was not very friendly. It seemed like they didnt want to be there. They were so caught up in their misery they did not give me a receipt. The order line seemed to be in disarray. The coffee is effectively rocket fuel you can get at any gas station for less money. The bagel was fairly good, just a little spendy for what you get.I am conflicted. I wanted to like this place, but I doubt I will ever return. There simply is no reason to.
Terrible experience. Employees seemed bothered to want to serve us. To top it all off we ordered hot coffee. It was ice cold. Got told they could warm it up in the microwave, not even an offer to try a new cup…. Had to ask for a new cup.
Bagel Jay’s on main in Snyder needs some serious managing! I don’t know what has happened but the line is slow, people are not motivated to get your food out quickly and orders are rarely correct. Not to mention the people on the line are rolling their eyes. They need an overhaul in managing this place and they need it now.
The best place for bagels in WNY. Always a clean store with friendly staff, whether its a slow day or a busy weekend morning. Yes, they are a bit pricey, but when it comes to bagels, and bagels sandwiches, with cost comes quality and satisfaction. I recommend their bagel breakfast sandwiches & their lunchtime bagel sandwiches.
Bagels are good but small. Dont get their breakfast sandwiches unless you want to be disappointed. There was hardly anything on my sandwich and the bacon was not crispy in the slightest, bacon tasted like it was microwaved.
I really do love the bagels but the customer service has interfered with me being able to even order from there before work.Let me explain, due to the poor behaviors of the staff and how rude they were to me I decided I would just call and order my food over the phone for pick up, I started doing this a couple weeks ago. I’ve tried to give them countless countless chances as I go to this location every single morning before work. But the male manager is very rude.Which led to me only placing over the phone orders. But half of the time when they answer the phone, they put you on hold and they do not answer again making you wait 15+ minutes for nothing even if you call again. Sometimes completely unplugging the phone.Today when I went in and decided to pick up my order I placed over the phone, The lady manager was swearing about some type of wound she acquired on the job, and the store was in disarray, no check out line and new orders line. People within 6 feet of each other. It was just overwhelming and I won’t go there again. $15 a day on food adds up anyway.
The two ladies that took my order and made my food were very friendly and eager to help take my order. I highly recommend the breakfast sandwich on everything bagel, with sausage egg and cheese.
Bagel Jays always had strange energy all locations visited weirdos are working. Bad customer service. However they have a great tasting bagel but after my experience im back on keto. May visit again to grab the bagged bagels to go.
Very friendly staff. Clean, and tasty! Were from out of town, and this was a great place to stop for a light breakfast. 😁
Great bagels but a little pricey. Also, the place is clean and the workers are very professional, unlike many of the workers at restaurant chains such as Tim Hortons or Duncan. You get what you pay for I guess
Overall management and training sorely lacking. A crowd of customers standing around waiting in line to order, waiting to pay, waiting for your order. No system whatsoever; a cluster of confusion and disorganization. The nice enough employee that took my order asked what I wanted on my bagel and lox. You’re an alleged NYC bagel establishment, you should know this. Oh well, I just dictated the “recipe” and backed up into the crowd of waiting customers. Decided to pay while waiting. Cashier possesses no customer service skills. No good morning, no please, no thank you. Gave him my card for payment, he swiped it handed it back, asked if I wanted a receipt, gave it to me ... “have a nice day??? Come again??” Smile ... NOTHING! Just handed my card back. His demeanor was neither nervous or overwhelmed, more of “I’m bored and don’t care”My bagel ... had a THICK slice of lox, a tough chew. It should be very thin, as this is something of a delicacy. Please take a trip to NYC someday and see how it’s really done before you claim the NYC bagel experience in your commercials. In the interim, ll go back to Wegmans.
Are used to go to Bagel Jay is every day. But the one on Main in Harlem, takes too long. I call the Male manager, Leaves me on hold for 15 minutes or better. Then when you get your food sometimes it’s not right. I feel like if you are too busy to take calls don’t pick up the dam phone. I’m probably gonna start going to Paulas donuts.
We have been going to bagel jays for like 4 years but heaven forbid every time we order the GREEK SALAD nobody seems to know to make it. When I say every time I mean it’s every time. Just like today my husband waited for the girl who is I guess trying to make it didn’t shake the dressing so it’s a plain oil dressing cut the onion so small that you can even see it anymore. Maybe the GREEK SALAD is not the main food item bagel jays is known for but the salad it self is very good specially if made/ prepared properly. Please I’m calling out for the owners and managers please train your crew.
Good bagels--and more!--at fair prices.
Bagel Jay’s is a great spot to come in and have a quick bite or buy a dozen bagels to take home. They have numerous flavours of bagels and cream cheese. We stopped in and had a bagel with their homemade garlic cream cheese, it was amazing. We are from Ontario, so we took some home to freeze. They were very good.
I love coming here because it’s close to my school and the food is always good. My only complaint is one employee who’s always rude. I was the only person in line, but I waited at least 5 minutes before anyone acknowledged I was there. She had the audacity to roll her eyes right in front of me when someone asked her to take my order.
If this is buffalos standard of a good bagel place, then might as well close the doors, terrible unfriendly service/hostile work place environment, it seems like figuring out how to toast a bagel was the hardest part of their day. The bagels are small and hard and would be a better rock than a bagel, you could build a wall with them, let trump know
Very good bagels but to buy a lunch it is expensive. Two bagels used to make rubens and two fountain drinks cost 23 bucks. No chip or pickle just the sandwiches and drinks. Neither satisfactory nor complete.
Decent bagels, god awful management.
Arrived at 2:35 and the door was locked. (Website says they close at 3:00) Several people were outside, wanting to go in, and had tried to call, no answer. There where several employees inside, just ignoring us. The OPEN sign was on. Restaurants are struggling and Bagels Jay’s just closes? One gentleman said he was here for the 1st time. Yikes, Bagel Jays, not a great first impression.
Sure. It was very difficult to hear the employees who werent speaking loud enough behind masks, so I had to ask them to repeat themselves multiple times which became frustrating. Also, I asked for a toasted bagel but it was instead put in the microwave and therefore had a rubbery texture as opposed to a crisp one.
Ive only had 1 bagel here. And it was good! But I have had lunch here 3 times now and I Love It!! Healthy and delicious! I would definitely recommend this place for lunch at the least!
I always enjoy Bagel Jays. This Main Street location isnt my favorite of their locations (the Williamsville one is), but I find it hard not to like any Bagel Jays. They are efficient; and they always have fresh, perfect-sized bagels. (I say perfect-sized because I use them mostly for sandwiches at home.)The one thing Ive noticed has consistently not run easily for the employees: the cash register. Several times at this location have we (the employee and I) had to wait on the register to finish checking out.
Used to be one of our favorite places; however, now they always mess up the order because they push people through too quickly and dont take the time to listen. They also need to treat people better, what happened to customer service! Will NOT be going back.
Great variety of bagels and cream cheese spread but I have to give this location 5 stars because of the friendly staff! If you’ve never gotten a chance to have the guy with the dreads take your order, you need to go again! He is always so friendly and has a GREAT sense of humor! Definitely the main reason I go there for bagels instead of anywhere else!!
One of my favorite places for breakfast in the morning. The bagels are fresh and delicious. Your food is made right in front of you in a speedy yet friendly conversational manner. People seem to like working there. I cant speak to the coffee flavor because I dont drink it but the ice tea is really good. Great place to meet if you sold something on a social media site which is why I was there.
Used to be a trusted staple. Had a bagel sandwich, which I usually got in the past. Bagels seem very tiny and pretty steep price for such a small sandwich
Terrible experience. We came with a team that was extremely hungry and eager to spend money. The individual who approached our players at the door was extremely rude and inappropriate. There wasn’t a single person within the entire facility and no need for this disgusting experience. DO NOT GIVE YOUR BUSINESS TO THIS PLACE.
How does someone mess up a bagel sandwich in front of you? Ask for a BLT , pay for a BLT, I get home and its an everything bagel with a tomato and a half pound of mayo. How disappointing, this place used be great.
Loved this place. Ate here every morning that I was in Buffalo for Queen City Conquest. Great bagel selection with lots of options for what to put on them. Many shmear options as well as breakfast and sandwich toppings. My wife recommends the lox shmear. I loved the garlic and cheddar bagels.
They menu had some great choices. People were friendly. I ordered a Greek salad first there was much confusion over who was going to make it then over the price since a Ceasar with chicken was cheaper, which they quickly rectified. The salad had very little in it, I will go back but not order the same thing.
So rude old guy in the cashier.Probably manager.I am a regular customer.I just forgot my mask upon picking my order so i cover my face with thick layers of paper towel holding it with my left hand. He scolded me and said i wont entertain you without a mask on your face. But then he got my order ,gave it to me and said Dont ever come back here if you dont wear a mask..i said im sorry...other estabñishments will give you a mask if yiu forgot yours..but him..wow so rude..and YES I WILL NEVER EVER COME BACK EVER AGAIN. And will tell my friends to do the same.
We go to the Snyder location weekly. As any place you go there’s “always one” but with this place they get rid of The bad egg and replace them with someone worse. No customer service skills needed to work here. Instead of being greeted you are stared at. It’s like time stands still waiting for your breakfast. Even worse, when there is a line the manager has NO clue how to help and has a worse personality than the rest. We’re really gonna have to call it and start going elsewhere. Can’t keep having my Sunday mornings ruined by bad service. I would like to give a shout out to the guy with dreads though, he’s the only one keeping that place moving!
Their bagels are just like NYC BAGELS! Fresh! Been looking for great bagels since I moved here—This is it! They have lots of spread options too. Coffee is self serve. Love the cups!
Just the best bagel shop in all of WNY. I had a tuna salad on onion bagel with Swiss, lettuce,tomato,red onion and mayo and it was delicious. Coffee and cinnamon stick bagel taken home for later. Very friendly service and classic deli atmosphere. Side room is more private and great for conversation or just sit and enjoy your meal and watch the world go by.
Havent been here in years and am glad I stopped in. Great bagels for sure!
Ordered 1doz.and 1/2 since I had coupon told them 10:00 pic up they wanted positive time driving from jmst.Got there exactly 10 and ask girl if I could change my order to 1 fox.she said no and went back and bagged it.Cost was ridiculous with coupon and customer service very poor.
There was No organization employees were not taking care of the register
This location is in a super busy corner. The bagel I got was ok, the coffee was ok, I thought it was expensive for what I got.
I purchased a lot of bagels and coffee for our company Christmas party. Everyone was impressed with how delicious all the food and coffee was. As to picking up the food, the restaurant is really clean and the service is extremely quick.
Awful service. We arrived around 11. Walked up to to counter where about 4 people were preparing food etc. Not one person said hello, but made eye contact multiple times while talking amongst themselves. Talk about awkward. A few minutes later someone finally acknowledged us and asked us what we wanted. We told them.About a few minutes later a different employee asked us to cash out. We had said we wanted coffee in addition to our order... to which we were rudely asked in addition to what?. I guess I was supposed to write down my own order? Guy made us feel like jerks and like we did something wrong as he stared at us.We also came with a promotional coupon for free coffee which, mind you, which was the reason we came in the first place. All over the store was another promotional offer for free coffee, so we were going to get two free coffees. Apparently, that wasnt cool with the guy taking our order. Again, made us feel like jerks for taking advantage of the offers IN the store.To top it all off. We forgot one of the items in our order, and when it was placed on the counter, the guy insinuated that we were trying to pull a fast one on him and get free food. Again, I guess come with a pad of paper and write down your own order if you plan on coming here.The most uncomfortable experience Ive ever had getting breakfast. Do not reccomend.
Great bagels. Service sucked and some members of the staff had an attitude fit for a punch in the face. Save yourself the grief and go anywhere but there. They wont even toast the bagels for us . And that was at 10 a.m. .
I had a very poor customer service experience at Jay’s this morning.First it was about 9:45 and not busy. I walked ip to the counter and placed an order for an egg and cheese on an onion bagel. After waiting longer than usual, the employee asked me what I I wanted on my “lochs”? I repeated the order. Then a few minutes later she asked me again what bagel type for the third time I gave her the order. I also told her that was the third time I had to tell her what the order was. She said it was because they were busy. I said well not really, very few people in here. No apology from anyone. Received a snarky “have a great day” bu another employee.Employee that waited on me was in ozone land. Also wittnessed a cash register error by different empmoyee while waiting in line tp pay.You guys are usually on the mark and I love coming to Jays. Just not a good ecperience today.
Really sweet bagel and lunch joint in the Buffalo, NY area! The staff was really nice and their bagel variety is amazing 😍 it seemed like a hotspot for regulars, and it was a great stop on our way out of Buffalo.
When it comes to breakfast sandwiches, I will always prefer non chain stores. Such as, Breadhive, undergrounds coffee house and Publics. My only complaint about this location is this. They are extremely slow as in service. So come here if you are reading, writing or brainstorming a new novel. You will have all sorts of time on your hands.
Somewhere between 3/4 stars. I cant give 4 but theyre definitely more than ok the bagels are good i just happen to be from long island so im pretty picky when looking for a bagel. Altho i do love that they make their own cream cheese flavors!!! Too many places have removed garden veggie cream cheese from the menu but not bagel jays! Thanks!!
Are you looking for crappy customer service and a nasty attitude from a Rastafarian Dude whose higher than a Kite then this is the place for you! We walked in at 10:15am not sure why I even stayed on the line after he yelled out... We are not making breakfast sandwiches or anything hot anymore today including toasted bagels... but my kids were hungry and my son had to get to work. Forget about me asking if they had any rainbow bagels.. I was scolded to read the menu. Really guy.. the word NO is much easier for your very limited vocabulary. And maybe if you laid off the ganja it wouldnt take you 15 minutes to slice 4 plain bagels with butter. Smdh
Tried to eat here today. The ‘OPEN’ sign was still on and it was a couple minutes after 5:00 and but the doors were locked and I knocked on the window and the employee shook her head no. It’s 5:09 right now and they just now turned their ‘OPEN’ sign off. That’s false advertisement. If the sign is on, you should serve your customers. Bad customer service of those sorry employees. I wouldn’t want them working for me!
The lady that makes the food at 6am during the week is amazing! The manager cashing me out, not so great. Just seems like he doesnt want to be there.
So I used a few gift certificates to Bagel Jays, the man who took my order gave me what was probably the worst customer service I’ve ever gotten. I asked for a chicken salad bagel, he made me an egg salad bagel, I clarified that wasn’t what I ordered and he said “We’ll we are out of chicken salad” with an attitude. Then I thought “well I sometimes like egg salad sure why not” so I accepted the fact that he made me the egg salad. As I was using my gift certificate for a larger amount than what the total of my order was I asked him if I would be receiving the remainder of my gift certificate to use in a later date since I come here quite often. He said “no you don’t get change back.” And walked away. I was not given a warning not is it written on the gift certificate that they would take the rest of my money. Bagel Jays if you are making people spend money on gift certificates and then not allowing them to spend the Value of the gift certificate isn’t that...stealing? Also please train your employees to give better customer service, the way your employee spoke to me was not friendly or acceptable.
Staff very helpful in these trying times. Our pre-order was ready and waiting for us when we got there to pick it up. Bagels were delicious...as always!
Worst & slowest customer service. The older guy behind the counter is always rude. Save your time and go to a different location
Always can count on fantastic bagels and fresh veggie cream cheese spread! Never disappointed!
Its my go to place for breakfast sandwiches. The bagels are always good and the sandwiches are always hot. The staff is usually very friendly. They get through the line quick.
If you are the type to be cranky in the morning until you get your bagel and coffee then steer clear of this place. Same great bagels but this counter staff will ruin the rest of your day.
Love the fresh angel sandwiches and the awesome staff no matter time or day I am there.
The bagel was fresh and the coffee was good but for $6.40 I could have enjoyed a sit down complete breakfast rather than having to throw my own trash away.
I eat here all the time. Fast service, very yummy food. Got to love a toasted sandwich on a bagel.
First time I’ve been and it was meh. Guy who served us just stared at us instead of speaking. No one bothered to tell us that you order and then pay so we were super confused. Probably won’t go back.
A bit pricey but the only place to get bagles with lox in Buffalo that I know of. Good variety. Servers were a bit mundane didnt seem happy to be there but they did their job.
Great Roast Beef Sandwich... But I got hosed for $2.99 with the purchase of a canned SODA?? $1.00 IN A LOCAL VENDING MACHINE!??
Offers a wide variety of bagels, bagel sandwiches, beverages. Service is prompt and courteous. This location is one of two or three. Not crowded on a Thursday morning.
The Gentleman was very good at making my Nova Sandwich complete pickle! The Bagels are the Best! Be cantvbeat them! Soo good! Hot Soup & a Lot of Smears!
The guy who waited on me just was not friendly. He behaved as of I was annoying him asking for clarification on something before I ordered. my order was not correct. cutting board looked dirty. floor had trash itth
First time at this location. Very clean staff is kind and ready to help you. Breakfast is always on point at Bagel Jays
Ate a egg, bacon, and cheese on the everything bagel. Excellent 👍
I hear the bagels are delicious. I wouldnt know, I keep kosher. I had the Quaker Instant Oats that I cooked myself instead.
Good bagel, good coffee, good service; what more could I could I expect.
Love the bagels, staff is horrendous. They all seem upset you even ask for food. Pretty sure theyre all on a work release program.
Sadly Tims has better coffee, bagel was good
The man taking orders with thya long dreadlocks was extremely slow. He got my order wrong, as well as the couples order ahead of me. His eyes were beyond bloodshot and he seemed as if he was high on marijuana. This is unacceptable behavior.
Great place to eat and good people
The food and service is very solid. I got the cream cheese and nova (salmon) bagel which was very good but somewhat overpriced
This place is actually the best place ive ever been they have my all time favorite food here honestly probably the best breakfast youll ever have!
Manager has a major attitude, but food is good when they get your order right!
Good food and good staff but using the same gloves to handle food after using them to cash people out is a no no especially during corona.
Terrible customer service. Manager (maybe owner) is very rude and makes you feel like you are inconvenience just being there. Makes me miss Manhattan bagel that was there before.
The only real bagels in or around Buffalo. And a pretty good deli. This isnt Brooklyn but Ill take it !
Somewhat unfriendly staff but bagel breakfast sandwich was good. Large selection of drinks and bagel options.
We love their bagel sandwiches. Always fast and delicious.
Ordered delivery, food came in a sketchy greasy bag and the food was packaged carelessly. Called staff about an issue and they responded extremely rudely.
Great bagels and quick service.
No respect for the constituiton. Go get an average lunch elsewhere.
I love the garlic bagel 🥯 chicken salad sandwich.
Good bagels, decent prices. Everything bagel had good seasoning on it
Employees are rude. Expect exceptionally slow service. Worst bagel jays location. I miss Manhattan bagel.
Best bagels in town and fresh.
Great tasting food. Quick, friendly service. Ordering system is alittle confusing on who to talk with and where to go.
Outstanding service!. The food is great.BEST bagels in Buffalo!
I love this place. My bagles are always correct. Nice staff and clean environment.. Yummy💯
The manger there is awful and very rude. Very expensive for the size portions
This is my go-to place for New York style bakeries and bagels Jay you do a great job
Best Bagels around! Always visit when Im in Buffalo, N.Y. They need one in Utah!
My order is always right and the bagel sandwiches are awesome!
One of the better bagels that WNY has to offer.
Those bagel sandwiches will blow you away especially with their coffee
Best fresh baked bagels in town.
It was just okay. Ill definitely go back to try different things though.
Good variety of delicious bagels that makes awesome sandwiches!!
Quality is good and prices are reasonable. Wish they had flavor shots for coffee.
Great bagels, plenty of choices for the cream cheese spreads
Man thats a good bagel.
A solid breakfast sandwich! I would go back:)
Traveled the entire US several time, best bagels outside of Manhattan.
Good food, a little pricey, but always a place to stop in.
Green bagels were offerred celebrating St. Patricks Day!
Love the bagel sandwiches and cinnamon sugar cream cheese!
Best bagels in town! Wish there was a location in the Southtowns
Best bagels in WNY. There is literally no comparison anywhere.
The coffee was cold, the bagels were too salty and the garlic herb cream cheese was also salty.
They have the best cream cheese and nova on a everything bagle!
I live around the corner and have never gone anywhere else for a bagel
Ok there pumpkin nickel bagel needs help. Not tasty St all service was fast.
Best bagels in town. Schmears can be salty.
Many different cream cheeses and bagels.
Great Whole Wheat Everything Bagel
Called to get info and the person who answered acted as if theyre so busy hurry up I dont have time for your questions
Best bagel around Buffalo. Since Adriennes closed
I wish there was a Bagel Jays in the Southtowns, Orchard Park area!
If you want the worst service,you definitely got it here.....And if your English not perfect its even worse!
Fresh bagels. Delish!
Delicious! My go to lunch joint.
Good sandwiches but a tad pricey.
Like the other locations better, but same good quality food
Awesome bagels and great chicken salad.
Beat place for New York style bagels in Western New York.
Very good bagels and cream cheese.
Great bagels,bagel combo meals and soups.
Not up to its reputation. Its like they got stuff from tops and put it in a display case.
The food is great, the kids are courteous and polite.
Good bagels, wide variety of choices.
The best bagels around!!
Everything bagel, egg and cheese is fantastic.
Quick service. Great tasting sandwich.
Love the breakfast bagels here!
Awesome bagels. Love the pumpernickel!
Love it there!
Delish! Great coffee
Bagels may be like NYC but the service, fuhgeddaboutit
Good bagles, good service.
Great tasting bagels and schemer
They have free Wi-Fi
Very nice
Great selection and friendly staff.
Good food and fair prices
The everything bagel was delicious
Great place to stop for a bagel.
Always love the bagels!!!!
Chicken salad on a bagel. Delicious!
Its fine. Nothing special
Buffalos best bagels!
The best bagles this side of the Mississippi
Bagels, like REAL bagels. Try the every thing!
Conveniently located and always fast service!
Great bagels and coffee.
Great quality bagels.
Very friendly with good food.
Best place for bagels.
Great service, clean, friendly.
Very rude manager and employees
Consistent affordable delish
Best coffee best food!
Best bagels in town
Try there Veggy Delite
Awful service over priced
Winner of local bagel wars for a reason
Bagels. What could be better?
Was surprised at how UNfriendly the staff was.
Friendly and quick service!
Great soup and sandwich
Great for breakfast.
I work here, and I love it
Love the bagels!
Everything was made wrong repeatedly.
Delish slow service
Fantastic bagels!
Wonderful.
Great service
Delicious!
It was very good
Awesome lunch
Nice
Rude person on phone
Great atmosphere
Total reviews rating 3.9
199 Reviews for Bagel Jays 2023:
Review №1
2022-04-11The bagels are very fresh (we saw a guy making them in the back) and the sandwiches are very delicious. The veggie cream cheese is very flavorful also. The staff are decent and not overall friendly but not rude either. The prices are a little expensive, a family of four spent $36 on 4 sandwiches and 4 drinks.
Review №2
2022-01-04I ordered a blueberry bagel toasted w butter and and poppy seed bagel not toasted w lox spread. I was charged 7.70 and i got a blueberry bagel toasted w butter and lox spread. this is not a great combo. i’m not even going to eat it and i can’t go back bc i will be later for work. do better.
Review №3
2022-05-29Excellent place. Only reason it did not receive five stars was because the prices have been jacked up considerably in the last year. Rendering else was great!Im not blaming them personally (not their fault), but it does take away from the overall experience.
Review №4
2022-03-26What a letdown. Was up here from NYC and thought maybe this place would have a good bagel. Never got to find out. Waited in line for 20 mins and only 3 people were served. The service was so slow I left. Stay away!
Review №5
2022-04-16Good location, easy to get in and out of. Service staff was friendly, bagels were delicious, and menu offerings were great too.Tried the JayNormous bagel sandwich. Sandwich tasted great, but tall & cumbersome to weild. Would recommend any of the meats on it (sausage, ham, bacon), but in a more managable size.
Review №6
2022-06-24Jayden was amazing. Took great care of me. The food was fresh. When it came time to check out, no on was on the register and Izzy gave me an attitude saying someone will be there. But she continued to stand there and pretend to be busy. Customer service was severely lacking from one employee. But Jayden stepped up!
Review №7
2022-06-27If you have food allergies this is not the place for you. Cross contamination is huge. Sadly - as I was really looking forward to having their bagels.
Review №8
2021-11-14Ive been going to Bagel Jays for years. Although Ive not been a fan of the new system, where you order your food and immediately have to pay so you cant see how they are preparing it, (because they make you immediately pay and wait) the food is usually decent.A few weeks ago I went in and ordered food for 5 people to go, only to find they screwed up 3/5 of the bagel orders when I got home. It happens I get it.Figured Id try again today.My daughter and I went in there this morning to order 5 bagel sandwiches. We happened to be both drinking Starbucks we had just purchased before going to get our familys bagel sandwiches our Sunday morning treat.Some older guy behind the counter (whom Ive never seen there before), went out of his way to shout at us you cant bring those coffees in here. My response, really? Drinking Starbucks while waiting in line to make an $80 order was somehow going to hurt their business? This is a bagel place not a coffee shop.We left without food and Im never going back. I guess they can afford to throw away loyal customers business.Ive never been treated so rudely.Wish there was another choice for bagel sandwiches in Buffalo, to put Bagel Jays out of business.
Review №9
2021-11-16High price for mini size bagels with cream cheese,test was okay don’t know why there price is so high,2 weeks ago same order I got in NYC with less price and bigger size bagel 🥯.
Review №10
2022-05-16Expensive, small portions, took my order weirdly, friendly staff. Maybe I’m too used to nyc delis. Very disappointedAlso they don’t have Hero’s? WeirdEdit (response):Why should it be mandatory to look at portions online? If I show up to a bagel shop and ask for something on hero bread and the response I get is Sorry, this isnt a greek place (confusing heros with gyro) then the place is not up to par. I wish you and your business the best.$14 for a bagel with lettuce tomato and turkey? I pay $5 for that in nyc - we are in Buffalo! Your business is a scam and your customers are sheep. Id rather go to Yings (and thats saying a lot).