Delivery
Yes
Bagel Story in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Service options
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Great tea selection
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Solo dining
Yes
Good for working on laptop
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Coffee
Yes
Comfort food
Yes
Healthy options
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dessert
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Phone: +1 718-872-7545
Opening hours
- Monday:7:30AM–5:30PM
- Tuesday:7:30AM–5:30PM
- Wednesday:7:30AM–5:30PM
- Thursday:7:30AM–5:30PM
- Friday:7:30AM–5:30PM
- Saturday:7:30AM–5:30PM
- Sunday:7:30AM–5:30PM
Comments (95)
We were just visiting Brooklyn. We were very happy with the food.The service was slow but we were not in a hurry so no big deal. I had a plain bagel with cream cheese. It was the right amount of cream cheese for me. Another person in our group had the breakfast bagel and it was great. We liked this place. The atmosphere was nice. The people were very nice. Just a little slow.
The food and danish was great but the COFFEE SUCKED ! It tasted rancid I don’t know it taste like tap water or something was just expired id probably go back for the food not the coffee. GOOD coffee is always Important!
My delivery had missing items... They cant be bothered to make it right and give me what I ordered. Shame.
Friendly shop owners and a great selection of bagel flavors that are baked daily. The bagels are well priced. The shop has seating room and outlets for a longer visit or working session.The smoothies werent made with real fruit or at least, not real mangoes. Which is a bummer since it starts at $5 for a small - a higher price for syrup.Ill definitely be back and bringing friends. We just wont get the smoothies again.
I don’t know what happened with this place. My husband and I used to love it and went almost every weekend. The bagels were a nice size for a good price and were really good! Went today and the bagels were half the size for the same price. They got notuceably smaller. I get it rent is high in the neighborhood but cutting down on the size and quality of your bagels is only going to make you lose the customers you already have. This is not the way to save money especially for a business that is still relatively new in the neighborhood.
Looks are not deceiving here - I know a good bagel when I see one. Not only does Bagel Story display their bagels creatively on rods in a glass case increasing eye appeal, but the taste and texture of the bagel lives up to its scrumptious look. My favorites are the zaatar and sesame.Every time I visit Bagel Story I try something new, and by far I have not been disappointed. My top 3 picks and recommendations are the minestrone soup, the roast beef hero, and the chicken cranberry salad on a bagel - all absolutely delicious!I appreciate Bagel Story for constantly having something new and creative. Ive dealt with most of the staff and they are always willing to satisfy their customers.
I don’t think this place is for me , but it might be for others who are looking for fresh pastry.I have ordered twice from this location.On my first visit, I ordered a toasted bagel with cream cheese. I was disappointed. The bagel was barely toasted and had a mountain of cream cheese. The bagel itself was great. If you are ordering bagels for a staff event, this is a great location. The bagels are made on the spot.I decided to give this place a try again. I bought a toasted bagel with butter and a nondairy latte. My tummy hurled after eating this combo. The bagel was swimming in oil from too much butter and the latte taste like Caramel coffee syrup.I don’t think this place is for me , but it might be for others who are looking for fresh pastry.I’m a very picky person and I tend to prepare my food myself because it’s so hard to find a location that prepare things the way I like it.On my next trip to this location, I would purchase pastries to go.
Great fresh tasting bagels with vegan tofu cream cheese as an option. Ive been here a few times and the service is always very friendly and fast. The smoothies are also delicious and massive for the price. Ill probably continue to come here to get my bagel fix.
This was new since the last time I was in town. We were hungry and decided to walk the dogs over. No, dogs are not allowed, we had someone waiting outside for them. It was 10am Sunday morning and not crowded, yet the service seemed to take forever still. I ordered two of the 7 grain bagels with the cheese, eggs, and turkey bacon.-Honestly, my breakfast sandwich or burrito I should have made with tortilla or bread would have been tastier. The bagels were pretty dry. Not sure how you can mess up eggs and bacon, or maybe it was the dryness of the bagel, but the dogs certainly enjoyed the rest of the sandwich.
Since Bagel Story is in my neighborhood, Ive been going there frequently. Their prices have gone up twice so far. The bagels are fantastic,but,on one occasion, the cream cheese/lox spread was sour. Its worth a visit.
I stopped in today for a bagel with tofu cream cheese. As soon as I got the bagel, I was turned off by the consistency and color of the tofu cream cheese, which was made with tomatoes and onions and the tofu was chunky instead of creamy. Or, more curdled than chunky. I should have said something to the clerk but didnt want to risk looking silly or rude, so I ate it. I regret it. Im home sick now and have been sick for the last hour. The tofu cream cheese was definitely suspect. Im assuming it doesnt get ordered frequently and had gone bad. Would never order again and will honestly never stop by again. Giving two stars because the woman working the register was so sweet.
Not even a real bagel place. They have neither egg bagels nor pumpernickel bagels, and they gave me some horrible tofu and veggie scramble concoction (not cream cheese) on my bagel when I asked for plain tofu cream cheese and a slice of tomato. Any standard bagel shop in NYC should be able to handle this order.
Today I ordered a toasted bagel with a slice of swiss cheese melted with tomato slices and red onions. On their first attempt, I was given American cheese, on the second attempt, I was given cold swiss cheese in a non toasted bagel. I gave them two stars because the coffee was good and the store has a bathroom. My order was simple but they could not get it right.
Convenient location and a really good bagel. The vegetarian/vegan toppings options could use improvements - the tofu spread looks old and not appetizing. Bagel story would benefit from having a branded non-dairy cream cheese spread or a humus option available to their customers.
An awesome bagel shop , I tried their bagels and omelettes platter amazing . Testy food and the best bagel I ever had , highly recommend for fast and great quality food service. But the second time I want there the guy on the Gril was touching the Veg with his hand without wearing a gloves 🤧, I ask him why he said no body complains ???? Really I was Hungary before he said that then I lost my appetite to eat 🤬
No non-dairy options. Every bagel place in nyc has tofu cream cheese now, or at least whitefish salad for god sakes. Months ago they had literally mashed up tofu as an option which looked insanely disgusting and is definitely not the same as tofu cream cheese. When I asked for non dairy options they stated they never get requests for it but in just these few reviews 2 other people mention they lack non dairy options. Get with the program Bagel story. You are not up to par with the rest of NYC.
Can get better sandwiches at you local delicatessen. Bagel was not a good kind of chewy and also got a wrong order. When ordering cashier should also ask for egg style customer wants like any other bagel place.
Great bagels, great sandwiches(bacon/egg/cheese on toasted garlic is my go to), and great selection overall.two petty things keeping this from being 5 stars, though:-there are two sandwiches on the menu that have the same name, which makes it pretty annoying to try to order one-there’s no lock on the bathroom door, and no way to tell when someone’s in there. makes for a nervous time in there
I feel this place should have definitely better reviews. I live in the Upper West Side and this could be my favorite bagel place, even if it’s so far away. Bagels are so good (I think about them and I am hungry instantly), the attention is also great, and the prices are convenient. What else? It makes me so happy to get breakfast here. Thanks thanks thanks!
Excellent bagels and prices. And the biggest plus of all: all meat is Halal. Definitely be sure to try it out if you are in Brooklyn. I got the Brooklyn Morning bagel with Egg, Cheese, and Turkey Bacon. I would put up a picture but scarfed it all down.
I saw Bagel Story open a few days ago and decided to go in today. I ordered the mediterranean Sandwich. I was recommended the Jalapeño-Cheddar Bagel. Im not a huge fan of Jalapeños but always willing to take a chance I agreed.I also ordered a coffee (which was good) and a cheese danish (which was great as well) but my sandwich was DELICIOUS!!Bagel Story has a large seating area and free WiFi. They make the bagels on the premises and even make the infamous Rainbow Bagel (or as I call it the #Bagelashi69).Fulton Street is full of horrible places to eat with only a few gems in the mix. Bagel Story is sure to become on of its gems if they keep up the good work.Go to Bagel Story.
Its the best coffee shop in Brooklyn NYC, because the staff are very humble people person And very Layback citizens...!!!? Im honored to Know them All and they treated me very well, always...!!! Bagel Story...!!!? Please: enjoy their Bagel Story ☕!!!? 😃😀☕🍵!!!?👌👍✌
*UPDATED REVIEW!*~So, unfortunately I must update this review. I went from giving Bagel Story my business two times a week to no longer going there at all. My last two experiences were negative. They refuse to put salt, pepper, ketchup, and hot sauce on my egg and cheese even despite the fact that they used to do it every time when they first opened. I think it’s bullsh*t and sheer laziness. The employees here have the worst attitudes ever. It’s unacceptable....It’s NY. It’s not uncommon to want SPKH on your sandwich. I went here yesterday, hoping they’d actually listen and make my pricey food correctly. Well, they didn’t. They didn’t even put salt or pepper on it!!! The eggs were so bland and tasteless even with dipping it into a tiny little ketchup container they gave me. I was NOT happy and I will no longer be wasting my money here. Go to Wholesome Foods on Atlantic instead. They aren’t lazy and have no issues cooking your food the way you want it!
This is a new place that just opened and wow.... As a native New Yorker and over 30 years of bagel experience , I will have to admit that this in my top favorites.The toasted bagel with maple walnut cream cheese was perfectly toasted . Crispy on the outside with a tender crumb on the inside.I recommend all the locals and visitors go to this place immediately.Few recommendation for management: please get some coffee cup sleeves and get that breakfast sandwich going!!Oh and please fix that broken mosaic tile at the front entry. I recommend a metal strip on the edge so that it wont chip.Update: 2-18-2018: get some sleeves for the cups!
Its more 3.5 stars but I rounded up. The place is nice but everytime i get a protein shake (the same kind) its made differently. Im even wondering if their using a full scoop because Im not tasting the chocolate and theres too much ice. I ordered an omelette and asked to hold the cheese. Got to work and it was topped with cheese. Okay i can just scrape that off but there was cheese inside as well. Im not gonna throw away and $8 breakfast but I did not enjoy it. Ill have to be a lot more specific with my shakes because theres not alot of healthy options around here.
This is one of top worse costumer service restaurants I ever experienced in my life. They took 2 hours in deliver one coffee and one beagle. However, I didnt receive the correct order. I called them 5 times and they never picked up the phone.
I had the Egg and Turkey Bacon on a Bagel and it was alright the first time. The second time, it was kinda ehh, I couldnt even finish the 2nd half of the bagel. Also, during the second time I ordered, they took like 15 minutes for the food to arrive.
25 minutes for 2 bagels with cream cheese and 2 sandwiches. The place was pretty much empty. Asked for fresh orange juice the lady said it’d be another half hour to fill up the machine. Go somewhere else so disappointed
New place in niegborhood ..come here in morning before work..bagels a good ..but service in the morning is horrible..a cashier that does not know what she is doing and a lazy cook . Morning is the most important time forShowing commuters good service and food.Bagel story fails ..come for lunch ..service may be better..
Rude staff, mediocre food. You can find better bagel places around. Skip this one.
Ordering is chaos. Its very confusing to figure out what youre supposed to order. The cashiers receive items piecemeal from the cooks then dont know which items go with which order or who ordered what. They charged me $6.50 for $3.50 sandwich because they ran out of ingredients then neglected to tell me there was an upcharge for the alternatives ingredients, then tried to also sell me someone elses coffee as well. Oh and that extra $3 was literally for a single slice of deli meat.
Very rude i walked in and stood on the line and waited 10 minutes before i had to say something and announce myself..they responded very rudely saying they were short staffed and over flooded with deliveries..in which point i stated but can i at least be greeted informed something?? He scoffed and said no and proceeded to make orders i also noticed dust on the bagels that were hanging..i will never go back to a place rushing to make orders that they ignore cleaning Especially now..plus i own a business around the corner i will also tell my customers never to go there
Bahel Story is an amazing additional to the neighborhood! they offer fresh, daily-baked bagles in house and other tasty treats. breakfast or lunch, they have you covered. friendly staff and tasty food, who could ask for more?
They get salt for free, thats the only explanation I have as to why every time I have been there I get my weekly allotment of salt in one sandwich. I have explained that even though I do like salt - this much is an issue for me. Nothing changes, unfortunately.
Its an amazing cafe that sells all types of bagel. Everything is halal and they have free strong wifi so its anice place to relax and finish up dome work at.
I had such an amazing experience with these place I just walked in for 2 dozen bagel but instead these people offered me a catering package which my boss and everyone in office loved it I cant wait for our next meeting so I can order them again all employee were nice place were clean with A grade .
Divide is the most nice person you could even meet the cook is very patient and understanding when making your order overall the place is a very warm and welcome Love having my breakfast there in the morning
Delicious bagel. Slow service but usually not many people there, so no need to Conplain about itTea and coffee is $2 I think $1.75 is fair i
Food is mediocre especial for the price, coffee was very good.Delayed 1 hour from uber eats.
Terrible service. They got my order wrong 3 times- and I didn’t wait for a 4th. Other people in the restaurant were also complaining because their orders were incorrect. The cook yelled at the servers for giving him wrong tickets. Overall a bad experience.
Asked for an iced latte, which was forgotten about. Then when reminded I saw him pour refrigerated coffee over ice and then he told me it was a latte... probably not the right place to get coffee so stick with the bagels.
Stopped in for a drink and watched the counter person juice my Grinch drink: spinach, kale, ginger, apple ... it was lovely, refreshing and altogether outstanding.
Very pricey, a small chicken noodle soup will cost $4 dollars. Also saw a guy picking his nose.
Could not order over the phone. Was in a rush so I came by and ordered, paid, waited around 15 minutes then asked where my order was. They did not even make it, the guy forgot. He backtalked me. Trash.
Good bagels, cream cheese, and tuna salad. They forgot our order, so it took a long time for the food.
I ordered iced coffee through Uber eats and received hot coffee instead. Someone clearly did not read the instructions of the order!!.very disappointed
Why does it take 2 hrs to make a bacon egg n cheese sandwich ! N a tea! That’s all 🤨
Bagels are pretty good. I liked the Mediterranean cream cheese and the staff was friendly.
Waited an hour and a half for a delivery and ten they cancelled it for no reason. I called the place and first they said I double ordered then blamed the driver. Then they refused to refund. Don’t bother.
Service is somewhat indifferent. Bagels are not the worst but far from the best.
Horrible experience The costumer service was sucks. The guys was very racist and I was waiting there 25 mins for my food and when I asked him about my food he started cursing me though I don’t speak English 🤬
Had the rainbow Bagel... yup! Amazing. Gotta try it. Staf super friendly too!
Without Rina its a 2. This is Bay Ridge. I want to be served from my neighbors. If not I can just go down to RX!!
Great food very good service and awesome environment I enjoy my rainbow bagel I highly recommend this place
Great bagels! Prudish staff. But electrical outlets at every table.
Love the fresh food and service....
Environment was very clean and friendly. Staff were very helpful in helping me decide what’s the best for to get for my lunch break
Honestly the vibes are immaculate and i say this as someone who’s ex lived across the street
So crazy slow. Mediocre bagels as well and definitely could be cheaper.
Love this place! Great atmosphere. Great staff. Simple and delicious foods.
Customer service sucks but the menu is excellent.
Nice, clean and quiet. Very good prices with a large selection.
Couldn’t get my order right when they weren’t even busy and the staff started fighting each other
Good prices and great cream cheese
This place deserves 5stars for the bagels themselves.
Very bad bagels and stale cookies.
Very slow service. They all new to the business!
Stranded my order on Uber for hours
Nice place good priced coffee
Cheap and cheerful with lots of delicious options!
Amazing Food And Amazing Customer Service!
Egyptian breakfast, is delicious!
Decent breakfast choice
Nice
The service is excellent.
Nice cozy spot
Great
Great bagels
Trash. Don’t bother.
Great food
Bad service
Cute varied let you make selection worth it for a quick fast food
The name has changed but the establishment is still there! Quality at the rendezvous. Very nice staff
Excellent
No good
Total reviews rating 3.5
95 Reviews for Bagel Story 2023:
Review №1
2019-06-15First I like to say I had high hopes for this place the decor and ambiance of the place is lovely. With that being said I am highly disappointed. Firstly it is way over priced,secondly I ordered my food to stay but it was served in to go containers .I ordered a grilled chicken and it was bland unseasoned and a mess,it came with approximately 10 individual chips for $10. My husband ordered a pastrami 1888 and he is pleased with it but his came with less chips then mines did. He also ordered a blues clues smoothie it doesn’t say that it comes with milk on the menu but there is milk in it. The man who took my order I think could have been new he didn’t seem to know the pos system well. Overall this place could be better. P.S I thought the chips were freshly made but I think they are bag chips.
Review №2
2019-08-26Came in recently and had an awesome experience. I wa all pass here all the time and finally went in and it was a great option for lunch. I had the BALT (Bacon Avacado Lettuce and Tomato) on s rainbow bagel !! It was delcious and I definitely plan to frequent this spot
Review №3
2018-08-24Love the quite chill vibe. Cashier is friendly, bagel tasted good. Had a bagel egg and cheddar and it was tasty. Coffee was ok and over all I would definitely revisit in the near future.
Review №4
2019-02-21I ordered from this bagel shop yesterday and for the price the food is decent . I ordered a bacon, egg and cheese on a wheat bagel and a soup. I wasn’t too pleased with the taste of the soup , but the sandwich was good . The bacon was not salty , the egg had vegetables and cheese cooked inside of it. The wheat bagel was fresh and soft . In my opinion this sandwich tasted healthy , which is something I’m not use to when eating a conventional Bacon egg and cheese sandwich .All in all the food was good and the person running the shop called me on the phone to ask me what kind of bagel I wanted because they ran out of plain bagels by 12:00. I do appreciate the fact that they called me .
Review №5
2019-01-10Amazing bagels but some of the worst service Ive ever had. They got my order wrong (all three bagel sandwichs) so I walked back and they put up a fight about correcting the order. They were really busy and had too many tickets.
Review №6
2018-02-01Heres my #BagelStory. A friend and I decided to check out Bagel Story since it was relatively new to the block. She got an egg & cheese on a sesame bagel, I got the Brooklyn Morning (egg, cheese, turkey bacon w/ s&p) on an everything bagel. We even traveled to work with them and when we ate them they were still crisp and delicious (not soggy & messy like other places bagels can get). Seriously though, really good bagels. Perfect size too (didnt fill up on all bread). PS: the ice coffee here is really good. Definitely going back! The cashier was super friendly too. A+
Review №7
2018-08-15Definitely got to try the bagels from this joint. Theres a wide selection of bagels and spreads. I had the onion bagel with plain cream cheese, with a mango banana smoothie! The menu seemed far to see and is dim which made it more difficult.
Review №8
2021-11-19Came during the first lockdown since I live around the corner. I was excited to try a new bagel place. They have a huge window where you can see the bagels being made, so I watched......in horror as the cook alternated between eating a bagel, licking his fingers, and handling the dough without washing/gloves. Nothing could make me walk in again.
Review №9
2021-10-10We ordered bagels and the bacon egg and cheese on a bagel. You can tell the bagels were made fresh this morning. They tasted exceptional! Would definitely order from them again.
Review №10
2018-10-05Not all that impressed with either the service or the product. It is a beautiful store and they have a decent menu.Unfortunately in the two times Ive visited employees were arguing and customer service was absent. Hopefully its just kinks that they will work out after being opened a bit longer.