BAGELS R US in Staten Island
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Staten Island, Richmond County, New York, US
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Site: https://m.facebook.com/Bagels-r-...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Dishonest, incapable, bad customer service.Went in to get several bagels, guy had to write down the order because it was a large order. Got home, one order messed up, I was fine with it. Things happen. Then realized the other orders messed up. Went back to the store to get the bagels fixed. They refused to fix anything and refused to refund, saying that it was all correct and Im making things up.Will never ho back. Make sure to check your order before you pay. Especially if you are ordering fresh lox and tomatoes. They skip lox and looks like its in there with a bunch of tomatoes.
Very disappointed how the manager treated me after i went in to complain about an order, ( they made two wrong sandwiches out of a large order) I go in there all the time and she was rude, to fix the problem she just had to replace the gross sandwiches I didn’t order, instead I was told that on a busy friday she didn’t remember me being there and she will check the cameras but never called me back, I use to go in there all the time but service really went down hill. Won’t go there any more.I did call ( we were away the weekend) but i was put on hold and was told the manager wasn’t there to call back or come in and speak to them, that was the second time I came in to speak to you, i left my phone number and still no call back,
I went there on Saturday about 12:30 and I was surprised how busy was that placee. It was my first time there. I order two wraps the guy who do my order he took very good care of me and order was done within 5 minutes. Absolutely recommend to everybody. Excellent selection of all kind of cream cheese.
Always in search of a good bagel spot. So of course had to give this place a try. Ordered the everything bagel. The bagel is generously seasoned one both sides which is a plus . They are a bit pricey FYI . As far as bite good outer layer soft inside and descent taste to it. My score for the bagel is a 7 which is good but not great score in my book. As far as my experience ordering the gentleman taking payments could use a course on smiling to customers. The owner lady isn’t so friendly either. I shop based off good food and good customer service. I will not be returning to this place because of the experience.
The bagels are good but what makes them better for me is that there isnt a long wait. I have this bagel place near me that has amazing bagels, but you have to wait a minimum of 30 minutes to even get to the front and order, so for me its always a balance between quality of the food and time waiting for your food. Not the best bagels Ive ever had but the wait is good making it a 4 star experience.I also like that they have a large selection of cream cheese. We tried the Nutella cream cheese which was ok. Different. I would go back and check this place out again and try different flavors of cream cheese.. Probably savory next time.
BAGELS R US 🌟🌟🌟🌟🌟Best bagel store ever !!!! Very good fresh food always fresh iced/hot coffee self service which I like the most so many flavors... 👍🏼Always fresh bagels nice and hot from the oven so so many varieties of cream cheese 🥰 so so happy with bagels r usCANT FORGET the serviceSo fast and so friendly always happy to help. The lines moves so fastPrices are worth 💯 times 🙌🏼🙌🏼🙌🏼JOB WELL DONE ✅
Love the place. However last week while stopping there in the evening around 9 PM. I had the guy behind the counter ask me whether I have gotten my covid vaccine yet. My response was to ask him if I had ever signed a hippa form that would allow him to gather my personal health information. Not cool at all.
The bagels here are fantastic! I would recommend 100% Theyre huge and very yummy. Everyone is very friendly and nice. They have a bunch of unique donuts. Like fruity pebbles, cinnamon toast crunch and more. We paid $6 for three bagels with cream cheese and butter. Which is a great price for how huge they are!
Bagels are ok but definitely not as good as a year or so ago. Get very hard after 7-8am must of changed receipe. Very expensive $$$$ and when I asked why prices are ridiculously high register person was lost for words and said well I guess our stuff is better. I laughed.Anyway good selection of groceries and fresh food.
Once again, another wrong order given to me. I go here a lot and every 10 orders, 8 are wrong. They have great bagels, but there are not any other bagel places near me. Any egg sandwich is 80% going to be made incorrectly at night, or made with old pre made eggs. If you live this place and order in the morning, watch how they pre make the eggs and use a stale 2 egg scramble before you receive it. At night, its dealers choice. Ask for salt pepper ketchup. Might as well just put it on youself at home.
UPDATE: None of them wear masks. Half the food preparers have no masks, the rest have their noses exposed. They dont enforce social distancing on their queues.Its a decent enough bagel store but there are better nearby especially across the street from elltingville train station. Service is great, place looks spotless and the prep area is in full view. Their breakfast grill stays on past 1pm for things like egg sandwiches on bagels which is why I end up eating there rather than the aforementioned better place. Still, it tastes very good and is usually fresh.
New ownership. Not run well. Deli & bagel orders are wrong, even if you give them a list. Bagels are sometimes undercooked.Been there over a dozen times and each time a customer is complaining.2 stars because when they get things right, its really good.But, going to go to another bagel place farther, that I use to go to.
Great food, great-friendly-helpful staff and the customers are friendly as well. Coffee is always fresh. The have the most flavor options I have ever seen. Hennessy Cream cheese, cereal bagels, and a variety of Coffee flavors like chocolate raspberry are just to name a few. Iced Coffee is delicious with the milk and sugar. And when you are trying to rush in the morning, they have really fast service. Im usually in and out in about 5 minutes depending on what I order. And the Bagels are soft and chewy, some of the best on the island. Ive seen them set up free face painting for Halloween for the kids. No complaints. One of my favorite go to spots.
Great bagels and deff offering up some different types of bagels like cereal dipped bagels. They also experiment with different types of cream cheeses like avocado cream cheese, oreo cookie cream cheese, etc. Place is clean and upscale doesnt look like a regular bagel shop you see on the island.
Quite possible the best place on Staten Island to get bagels and deli sandwiches. Their selection is second to none with specialty flavored bagels such as lucky charms and cinnamon toast crunch. There is even a broad selection of cream cheese and butter flavors to compliment the bagels. There are premade meals in their refrigerator for a quick bite on the go. The staff is always friendly and promp. Would recommend to anyone who is looking for a good deli on the south shore.
There chain is all about convenience. Open 24/7 and managed well enough with a 3 shift rotation but filled with employees who simply dont care about what they are selling. Dont bother making complaints of the food, nothing makes its way up the chain. They spend a ton of money on the kitchen and the food and from what I can see nothing much except sandwiches sell. Despite many things being made onsite the quality is simply poor, tasteless and unless your taste buds are fried, youll quickly learn this. Get in grab your sandwhich and coffee and go about your day. Try not to stay there too long either since they never turn on there kitchen fans when cooking so youll leave smelling like there kitchen all day long in your fresh clothes. Hopefully they will fix these mistakes and get more stars but if nothing roles up hill from the staff to the manager, nothing will change.
I understand the enthusiasm about this place, especially if you like exotic bagels flavors with your favorite childhood sugary cereals, like Reeses Puffs. But I wasnt crazy about my whole wheat bagel--it seemed somewhat flavorless compared to some of the other bagel places nearby.
The bagels are awesome. Whenever Im visiting Mom I always try to bring some home and freeze them.Update 21SEP19: Past couple of months when I come to visit, Ill stop by to buy sandwiches, salads, etc. so I can take Mom to the marina for lunch. Lately, they cant get it right. One time they leave out the cole slaw I paid for. Today, I specifically asked for forks and some napkins. Received a handful of knives and no napkins. Might be time to look elsewhere.
Ok they have google bagels and flavored cream cheese, the deli is either kinda fresh or maybe not, no one can answer that question. Try calling them between noon and 2pm the phone is purposely left off the hook and I honestly only go there because I get my hair done very close by. Keep the cream cheese and answer your phone!
A little disappointed with the price. Sign says 2 egg, meat and cheese 4.50.I ordered a Bacon egg and Cheese (clearly a meat) and was charged 5.43.Girl behind the counter looked at me like Im stupid for trying to challenge thier price when its clearly posted. Wasnt even all that!
I remember the first time going there, I coincidentally saw the ad for BAGELS R US on Facebook that same day and recognized the female manager there, shocked I asked and she confirmed it. I remember the hispanic dude behind the counter encouraged me to ask her to sign my bagel, and I playfully did and she signed, I encourage others to do the same, for fun. The bagels here are almost as good as the staff, but that one funny hispanic dude(wish i knew his name) is what keeps me coming back.
Love this place is have been going there for years, very clean, great food. The only problem I have is that they make up prices as they go along. I can order the same exact thing 2 days in a row, and its a different price. It happens all the time. The people in the morning, afternoon, and night are not on the same page. Also they are really expensive as far as delis go.
Food is good but that doesn’t mean to be rude and extremely slow and playing around.... to top it off It is a COMPLETE RIPOFF 6.43$ for a bacon egg and cheese where everywhere else is 3.00-4.00$$ plus everything else is more then anywhere else cigarettes 16$ only thing that isn’t different are things like lotto and 99cent Arizona’s ...horrible
Most expensive deli on staten island. I bought milk from here 2x and 2x the milk only lasted 2 days before it went sour. I told the owner about this and not only does he not do anything about it but he did not even offer any credit. And he sells bacon for $26.99 a pound if you want it on a sandwich. I will never go here again.
I have been a loyal customer for years, even through the changes, but no more. twice that I have gone there around 12:30am I would be the only one there I order something. Others come in and get there orders first. Guess what I was forgotten about. I will never return again.
I live rite by bagels r us and I rarely go in there cause they are over priced and the food they make taste like garbage so I dont even give them one star cause im sick of people overcharging for everything and then on top of it they still cant even make somethin decent to eat
Total reviews rating 4.5
199 Reviews for BAGELS R US 2023:
Review №1
2022-03-28If you don’t get your bagels or breakfast from here, you’re not doing it right. There will be long lines, especially on the weekends. Their options for bagels, cream cheeses and other spreads are monumental—there’s got to be hundreds of different combinations you can try. Their self-serve coffee station is great. Service is surprisingly fast and prices are very fair.
Review №2
2022-06-29Drove from Queens to give this place a try and was really impressed. Got a handful of bagels and bacon and cheese on a bagel and was very impressed. Got a couple plain, a couple blueberry and an everything. They were all really filling and tasty. The bacon and cheese bagel was piled high with bacon and was a good value at $4.99. Id come by here again if I was in Staten Island.
Review №3
2022-03-10The place is always crowded. Very fast service. Large varieties of spreads for bagels. Fresh coldcuts. Very friendly workers! They have fresh fruit in containers. Also they have already prepared food. This place has so much delicious stuff you want to buy everything
Review №4
2022-03-21Great bagels, awesome selection of flavored cream cheeses. They also have a variety of fresh muffins and croissants. The staff is pleasant, helpful, and incredibly fast. Very efficient service.
Review №5
2022-04-05Great bagels and good quality but BEWARE I’ve got charged 3 different prices on 3 separate days. The reason for that was because “ the price of fresh lox went up” which is complete bullcrap unless their own supplier is overcharging them
Review №6
2022-06-26Fresh hot bagels always. Good , fast service , fresh coffee hot & iced. Lots of variety’s of sandwiches , cream cheeses. Clean store friendly staff.
Review №7
2021-02-27This place has such a large array of food (breakfast/lunch) to choose from. Their bagels are made fresh and are so soft! They have a plethora of flavors of muffins, bagels (Rainbow too) and spreads. Their coffee is delicious and not burnt like some places have.
Review №8
2022-02-05Great spot for bagels,muffins and sandwiches. The chicken salad is bangin and they have lots of cool fancy cream cheese spreads. Good selection of beers and drinks too.
Review №9
2022-06-29Excellent food products , excellent service,friendly workers and clean shop!Truly a delight for the eyes and the belly 😆 🤣 😂
Review №10
2022-03-27I went to this place 4 times in one week, then they decided on the 4th time to charge me more. I told the guy and then he said ok give me what you have but for now on this is the price. I dont know if it is because I have disabilities but I thought that was messed up. Im not going there anymore, besides money is too tight now anyways. I have a feeling this place does not like people with autism. I hope this helps someone. be well.UPDATE: 3 times I was charged $5.47 thats with tax then you wanted to charge me $6:54, thats a big difference for just a few days apart.