Wheelchair-accessible car park
Yes
Chase Bank in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Cash advance
Yes
Phone: +1 718-787-1094
Site: https://locator.chase.com/ny/bro...
Site: https://locator.chase.com/ny/bro...
Opening hours
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:9AM–2PM
- Sunday:Closed
Chase Bank in other cities:
Comments (35)
Convenient location. Very clean. Helpful staff.
Disgraceful branch. My wheelchair bound mother was denied banking services due to understaffing according to the branch manager. There were two workers free and only one customer at the teller window with no one on line when this happened. No excuse is sufficient for this. The Department of the government handling Americans with Disabilities Act matters has been informed and a complaint has been officially filed. The workers and manager at this branch are do nothing, inconpetents who are a disgrace to the Chase Bank brand. Stay far away and consider banks other than Chase if these are the types they allow to represent them
Extremely poor service. people are lazy and only care about their lunches. they literally walk around discussing who will go when without paying attention to customers. I have waited 40 minutes to see notary for ONE signature, and left with out job done! amazingly careless, it is very sad.
Service is here sucks. The woman with a short blonde hair named Ludmila has an attitude. She doesn’t know what a good customer service is. She was acting up like she owned this branch. Avoid this location where you will be treated like sh*t and do your business somewhere else.
Staff are friendly great branch to go to has a parking lot A+++
If I could leave -5 stars I would. It is a second time I am walking out of this branch empty-handed. No one cares, really, about clients. On my request about Notary Public, their associate suggested to go to another bank for services saying that I dont need their notary, if I dont want to wait. Awful service.
This bank branch is the worst. They staff working there is horrible . they are rude and unhelpful . I am taking my business elsewhere!!
Staff are awsame but tgey do not uave the last word on your account at all . It a chase problam . But staff is realy helpfull
Didnt solve my problem
Very rude and disrespectful customer service
Impossible to get in touch with anyone at the branch by phone, branch number is never answered and the message directs all calls to the toll free call center. In my case call center referred me back to the branch. Very poorly lit, ATM area is always dirty.
Not to busy bank, but parking might be hard to find sometimes. I usually park in the back lot .The staff are serious not rude but they are just not too friendly I see how people might think they are disrespectful . But they are helpful and get their job done fast .
Worst service ever they don’t no ,how to approach to the customer unprofessional people!
Do not care about people at all!
Friendly employees but drive trough atm is constantly out of service.
Best customer service
Very bad service unprofessional peopleThey don’t know how to talk attitude like they own the bank this bank near to my home but bad service never com again here
Quick and professional service
The service is just awful.
Waited for notary over an hour, worst service ever
Waiting 1 hours
Bad customer services.
Disgusting customer service
Bad customer service
Excellent
Total reviews rating 2.8
35 Reviews for Chase Bank 2023:
Review №1
2022-04-29I dont understand why people put negative reviews here, and when I first read the reviews I thought not to go to this branch of the bank but its good that I took a chance and went to this branch of chase bank.I was invited in time and I was served by a nice woman named Lyudmila, and she answered all my questions about opening a bank account. I am sincerely grateful for such kindness and in our time it is rare to see such service in banks
Review №2
2022-06-10Disappointed service. I waited for 30 minutes and no employee came up to me when one of the employees got free, she told me that she had an appointment and now leave for lunch.
Review №3
2021-12-16Horrible chase!! The woman who was welcoming us was disrespectful. They only had one person sitting for costumers!! They told us to wait 3 hours! This is not professional. I will come back here! They have the worst costumer service.
Review №4
2021-12-07Worst bank ever slowest service waited over 1 hour for a simple bank statement that couldn’t be accessed through the app.When my turn came she answered phone after phone call while I was waiting in front of her Jamie dimon fix your banks show respect to the small guys !!!!!!
Review №5
2021-11-12If you want to spend about an hour listening how ladies stroll down the memory lane - this is the place. There is one guy there seems to know what he is doing.
Review №6
2021-04-05I like this branch. Workers very polite and respectful. Quick handles any request. Never refused to help even need to finish the day and close bank. Great job! Thanks.
Review №7
2017-03-19Each week something is broken. Drive threw ATM is none stop having issues. Indoor ATM, one works other out of order
Review №8
2020-08-15Customer service is excellent!!!! Believe me, i have accounts in other banks but this one is the best. I love this branch. The staff are professional and helpful. They literally guiding you through any question/problem u have. There is never line, but if so its moving fast thanks to manager and all staff.
Review №9
2020-12-11An absolute vat of complete incompetence.Chase has become one of the worst investment banks around. Got a call about my investment account. Was told money would be transferred and account closed. NEVER HAPPENED!!! And when I called back four times over the span of two weeks, no one returned the call.And here is more:The level of fraud, especially during Covid, chase did nothing to help small businesses. It is appalling.When my father passed, his death certificate was never filed. A year later we were told we couldn’t access our business account because the bank thought my father was still alive. That was a great conversation to relive, telling them, “what are you talking about, my father died!!”Chase has become a horrid institution which does nothing to help their everyday patrons. Even their business account policies have changed, making it necessary for a small business to have a certain amount in their account, otherwise fees... fees and more fees!!!!They really need some kind of directional change. Not to be trusted.
Review №10
2020-09-01Perfect branch I ever met. Everything comfort for customers. Especially want to high recommend Alexander Ivatorov, He is a very professional, kind and Human being.