Barnes & Noble in Buffalo
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Buffalo, Erie County, New York, US
Site: https://stores.barnesandnoble.co...
- Monday:10AM–7PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–7PM
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Very clean and well organized. Booksellers will readily help if asked. I would like to see more LGBTQ+ fiction for both YA and especially romance.
My daughter is an avid reader so we cashed in on her 3 gift cards...she will probably have them all read in a month! This is her favorite store!
Great location (easy in and out) - staff is helpful and SO MANY BOOKS!!!!
They have more than everything. I really love the stuff thats not books. Like stationary, puzzles, pens and much more. Friendly environment.
Spent about 45 minutes wandering around with my daughter for her birthday and bought a pile of books had a great time
Very clean and organized! Very nice server with awesome suggestions since they were out of vanilla scones. :) Highly reccomend!
Very good experience and a lot of fun and what ever you looking for to read is there plus a good customer service
They have an excellent selection of books and magazines, etc, friendly service.
Exceptional customer service from Lynette, she definitely went above and beyond to make sure I found what I was looking for.
I love this bookstore. The only downfall was that they were out of bags and had to tape up a box for me to carry out my purchases. That was kind of cheap and cheesy.
Very wide variety of books. Prices a little high. Not all the books I was looking for however there is a huge selection. Large selection of Clarence too. Nice section for kids with lots of picture books and chapter books. Love the small section specifically for them. There is a section for games and toys. Great place to find what your looking for for everything for school and college to history
The staff are SO helpful...I was looking for an obscure book & the associate took them time it took me to find it online, then utilized her computer to let me know it is out of print, and recommend other alternatives. Cashing out was similar in the attention given to let me know the rewards programs, coupon options, and such. There is nothing like the experience of going to Barnes & Noble 😊
They have a great selection of books and a staff that is interested in helping, also Starbucks enough said lol.
Great helpful staff.Needed a gift for my granddaughter. Wanted a book they didnt have ordered it in for me. Had it in 3 days very pleased.
A good old fashioned media store. Prices high. No wonder there are not too many around any more.
The store is kept clean, and they have a hand sanitizing station at the front door. The customer service staff were quick to answer the question I had about a book that didnt have a price on it. (Yes we both looked, in the end she scanned it and we brought it home) social distancing can be slightly haphazard but that isnt because of the store staff. So the unfortunate truth is that how safe or happy your visit will be really depends on the other people in the store. I do recommend going in though. You never know what you might find. We adopted a sloth puppet, Which definitely was not on the shopping list. So head in with an open mind, and follow the safety guidelines. By doing that you will have a safe enjoyable shopping experience.
70% of the time Ive gone in they dont have what Im looking for. But theyre more than happy to order it. Coffee and cookies are the best thing about the place.
Piles of paper everywhere, most had weird little symbols i couldnt make out on them. Some had pictures but most were kids books. Love it but i wish i knew what the symbols were maybe even occult!!!
Love Barnes & Noble very helpful each and every time I go to purchase a book.
Like the variety of books.they are th best bookstore left of only a few
Mckinley mall location is great the coffee bar is amazing
Great selection of books with good prices. They have a really nice bargain section where you can pick up tons of books for $5-$10. Also has a Starbucks inside which is always nice.
Always a great place to find some great reads. Staff is always so helpful. Storytime Tuesdays are now back and running in the store.
One of the best stores around for books, magazines and nice café..
Love this store get my 1 year old daughter books
Barnes and Noble is a beautiful store and has a tremendous collection of books in every category. There is now a fairly large section of sale books. The coffee shop is open too. Everything is very well organized and immaculate. It is a pleasure to be a customer in B & N.
Order a book and it was there in two days. They were able to hold my order another day. Till I can get there.
Excellent selection and variety, helpful yet space staff
I thought that Barnes & Nobles would have a better selection of books. I found it problematic to find different subjects. Otherwise, the book store did have a nice childrens section. Still, it seemed there wasnt enough room for everything on the bookshelves.
Enjoyed going & getting a few books.Had tea & Strawberry cake..sat & enjoyed my alone time.The gentleman behind counter at cafe was very friendly & helpful
Great bookstore. Its very big. It has a cafe too. The staff is friendly and knowledgeable. The bookstore has gifts and other unique items for purchase as well.
Nice to still have a book store that is well rounded and offers vinyls and games and isnt called Amazon. Still a chain but better than throwing money at a billionaire who wants to be a space cowboy 🤠
Always spend more than I mean to here, lots of books and not enough time to read them
I love bringing my daughters here! We always find what we are looking for.
I love browsing the books here. You get decent coupons sent to you every once in a while if you sign up with your email. I also prefer ordering books from their website as opposed to amazon, as they have consistently been much better packaged and arrived without any damage.
I love coming here to relax, read, and shop. All the staff have been extremely friendly and helpful. B&N has a good selection of books in all interest areas. They also carry gifts and childrens items. I love the atmosphere, this a great place to visit especially during cold Buffalo winters. Also, there is a Starbucks inside to grab a coffee, tea, or other beverage. I recommended!
My only concern was there were no one around to assist us with our search.
Absolutely nothing like curling up with a good book. The staff is always extremely helpful, great selection of books and a ton of fun goodies from your favorite series. Easy to get lost and spend a bunch here but you never regret it.
I have always enjoyed going to actually bookstores over digital places like Amazon. Barnes and Noble is great place to find books, magazines (like my White Dwarf), toys and collectibles. Little bit of something for everyone.
The staff was extremely helpful took me right to where I needed to be and I didnt even know that. But now we go to Starbucks in the Barnes and Noble the barista was rude kept telling my daughter in law her drink was wrong when she ordered it many times before everytime she added something he would mock it she is insecure and little tasks that we all take for granted are hard for her like ordering food or drinks. So thank you Mr.Barista I hope the 2 min you spent belittling my daughter in law took away some kinda pain u where dealing with at that time.
I really enjoy this book store. It has a wide variety of items as well as a yummy cafe. I really enjoy their Funko Pop collection, which has expanded since they remodeled. Its a perfect place to grab a coffee and sit with a book or magazine as well. The staff is extremely friendly and I would recommend this to anyone.
Very clean and organized staff is polite and helpful.
A vast array of books and reading item extras. Could have spent more time browsing if I had more time. Saw several items my grandchildren would like. My main reason for stopping in was to pick up a Christmas gift. Staff were extremely helpful as I was not able to locate the book I needed.
Good place to go, staff is friendly, good selection clean, they have a Starbucks which is a plus however you can only sit in the drink area 30 mins with only a few tables so if youre going in a date or a friend meet up you may want to choose a different place to meet other than that if youre seeking a book this is a good place to go!
Brilliant store, excellent choice, great staff & coffees too. We were visiting and came across the store by chance. Shopping in the store was a real pleasure. The staff helped us find what we were looking for and we spent a long time there chatting to them about our preferences and what they suggested. Went to the Starbucks coffee shop and enjoyed great drinks with bogof cookies! Returned later that week for another purchase and membership, which made in store purchases cheaper. Great all around. Thanks for the great service and memorable time..👍
Love this bookstore and its cafe.
Love Barnes and Noble. They have a train table for kids to play on in the kids area which is great for my son while Im shopping for hours lol. The staff here are always friendly and extremely helpful. I had an e-gift card and I couldnt find it but they were trying to help me out to find it and offered me a useful suggestion for help when I couldnt find it. I also asked someone about a book that wasnt in stock and they werent able to order online. She tried to help me locate it somewhere in the area but no one had it. Everyone was really nice and helpful.
Found the scenic hikes book I was looking for.
Loads of excellent books and merch of popular stuff. Employees are very nice and helpful, one even stopped to help me on his way out. Only downside is that they never seem to have the book I want when I go, even if I look on the website and it says in stock at the store. You can order online, but sometimes I just like to have the book I want immediately. Still an excellent place to go to and hang out at.
My second favorite place on Earth! Please don’t go away even though the mall around you is dying slowly! This is such a warm and inviting B&N, I don’t know, but aren’t they all!?! The only thing I would hope they could improve upon would be their bathrooms. For such a nice clean store, their bathrooms are always in sketchy.
I enjoy the atmosphere. Feel i always get the most out of my members discount. Staff is always polite and helpful. Love the Starbucks Cafe and Cheesecake Factory cheesecake! Miss looking up books ourselves on the computers.
Love the music class for toddlers. My son always looks forward to going there. They have a train set up in the kids section too. The store always looks neat and clean. We could spend hours there.
Very clean and efficiently run Starbucks and also provides the ability to have a cup of coffee while enjoying a good book as there is a huge Barnes and Noble also in that space. Easy to find and the service is always excellent when I go there. Highly recommend!!
Love this Barnes and Nobles. Starbucks is there and they had a fun story time for the kids. Clean restrooms and a polite staff. They could use some new updated furniture but otherwise great.
We love bookstores, we prefer the little small business ones but my kiddos love Barnes and Noble because there is an awesome kids area for them to explore. We found really great learning books for our three year old and compared the prices to Amazon, Barnes and Noble was cheaper! We dont go here often but when we do we usually find great deals on clearance toys and games, especially around the holidays. Having a coffee shop in it is an added bonus.
This was my first time in Barnes and Nobles in a long time. I was not only surprised at the array of books but the array of items such as puzzles, board games, and educational items like building robots and learning coding. My son loves art and i ended up quickly spotting an awesome doodle book! This book has illustrations that teacjes and enhances doodling as well as allows for much free doodling and imagination!
Clean looking store with lots of well organized books! Helpful StaffFully recommend as a go to book shop
Love it! Some of the staff is a little obnoxious, maybe because its quiet and there bored. If you are going to interrupt my Zen state of mind while I peer through some great reads, just be able to find/order what I need when I do ask for help. Thank you. Otherwise one of my favorite places to visit.
The cashier was a little slow and confusing but I love the wide variety of books and manga wish there were more Anime Funko Pops
I try to go there once a month to purchase a CD. Im trying to replenish my collection. I love to look around and the prices are affordable. They do have sales also. They have books, novelties, magazines, and music. There is a cafe too. The employees are helpful and friendly!
I got lost in a world of wonder, as if time was holding still. Added 3 books to my collection and a couple of friendly interactions with the employees. :)
Always get great and friendly help. They have a starbucks inside with a place to lounge so you can enjoy coffee with a good book.
I love this Barnes & Noble. Although I purchase many books on Amazon and have a kindle, there is something very relaxing about browsing a book store.The service here is friendly and attentive.I usually buy 2 to 4 books per visit. The bargain areas are great, plus there are a lot of cool items besides books. Music,including vinyl, drawing materials, gadgets, and games. I visit B&N at least once a month. It reminds me that we are living in an advanced civilization, even though some news purveyors would have us think otherwise.
Very efficcient, helpful & friendly.
Large selection of popular books. They have a ton of board games of all types! Few toy isles and a place to get coffee and sit. Negative is employees are like car salesman. They wont leave you alone and help themselves to looking in the back for the book you glanced at.
I sure hope this store never disappears. The kids and I love coming here to find new books, get a coffee, and sit and relax reading. They really do look like they maintain the general cleanliness very well. Such a cozy place.
I was having a problem with my nook and the nook app on my phone, but 2 employees helped me figure it out. I also was just walking around browsing and another employee asked me what kinds of books I liked to read and she recommended a book series that I am excited to look into and start reading.
I generally like this place but today there were people without masks. I started to buy a book but didnt feel safe in line behind a man without a mask. He was the second man without a mask shopping in the store.
So many different genres of books and other random cute things. Love it!
Fantastic service and great selection. Whats not to like? Theres never a long line. And if they dont have it, they can order it to the store, or your home.Since I retired, I noticed that they have added new lines of non-book stock they never carried when I worked there, and more cardboard displays in the aisles. I also like the way the summer reading is defined in the displays by the publishers. It really makes reading come to life for a somewhat reluctant audience- high schoolers!
I go in for 1 book but leave with 5 LOL
I will no longer endorse this company. I have published 2 books through them and the second was misprinted by them missing page numbers and the covers were all off center. I reported the issues and after about a month of them saying it was on their end just told me they dont replace or return for books bought on demand because it is some how my fault they screwed up the printing process. Not only that but the company I work with to publish through them has also been fighting an uphill battle and barns and noble has basically stolen our money and are refusing to actually do what they say they will do on their site if the product wasnt right. Do not bother with publishing with them if you are an independent writer or self publisher.Edit- update- they are finally issuing a refund however are claiming it as a courtesy and are still saying it was a mistake on my part which I know it wasnt due to them admitting they screwed up in the email exchange. They also are claiming I sent the books back un prompted however I had no choice it took them over a month to get back to me in the first place thus putting me past the 30 day return deadline. The incompetence of this companies customer and creative departments are completely unreliable do not do business with them if you are an independent publisher. This whole thing started in october it is now december and as far as i am aware Im still not getting the full amount back.
I was looking for a book I heard about online, and associate not only helped me find the author but even where the book was. Shopping made easy, also when I bought the book. I got a coupon for a free cookie that sweetened the deal.
Its a book store. They have books. If they dont have the book you want, theyll order it for you. I prefer them to Amazon because I dont want Amazon to become the only marketplace in the world and I enjoy flipping through a book before I buy it.
Sure you can go online. But this place has many books that seem to not be available on the web. And you get the best, most personable service to boot! Want to find a specific title? Maybe a few? No problem for the guys and gals here. Theyll be right over to you with the results! Also a great place to hold a discussion on the latest book you and your friends have been into lately!
Nice and well kept. The cafe has a nice setup but is not handicap accessable. It could do with a ramp. I had a stroller with me and it was a pain to get to the counter.
Staff is awesome, couldnt be more helpful. The selection is amazing. Please frequent your brick and mortar book stores! Dont let Amazon, etc extinguish yet another iconic entity such as Barnes and Noble!!! Toys r Us was a true shame.
Fairly large store in the McKinley mall, complete with a Starbucks coffee shop and all the books you could want. The childrens section is big and has toys and activities along with the books. Theyve also expanded their gaming and collectible section which now comprises about 15-20% of the store. The CD and vinyl collections here are decent as well. They usually have quite a few books in the bargain area, most marked 10-15% off.
Love the books and the fact they have a Starbucks in the location (try the red velvet cupcakes). Theyre good with people chilling inside in the chairs and very helpful with finding books. I even ordered a used book there, and it was cheap and in good condition!
I was recently in looking for a book for my daughter. I couldnt locate the book and after 10 mins of looking for help I finally was helped at the counter. The lady looked it up and said yeah we have 5 of them over there. She proceeded to point in a direction and walk away. Thanks I guess...
Entering Barnes and Noble is a completely unavoidable guilty pleasure. I cant help it. Everytime my wife and I drive past the McKinley Mall or swing into Old Navy I usually ask if we can enter through the B&N, otherwise Ill just park in front of it without mentioning anything at all. I like to pretend she doesnt know the question is coming but Im confident shes smarter than that, and more often than not she doesnt even bother pushing back. I think she understands the level of importance I hold on bookstores in an age where convenience is ordering a book online instead of wandering the aisles waiting the perfect title to jump off the shelf. Walking through those front doors and smelling all those fresh unread pages just waiting to be thumbed sends me not reeling but gently falling down from nostalgia into a well of blissful contentment.Most visits, to the detriment of the staff, I buy nothing. Time, as it seems, has become something of a rare commodity these days and Im afraid that despite much effort I havent found my way to a good book as often as I would like. Oddly enough, on the day our daughter was born, my wife and I found ourselves wandering the aisles being indecisive over whether or not I should get coffee while we were shopping. It was somewhere between books on parenting and the required summer reading sections when my wife looked at me with a mixed look of puzzlement and alarm before informing me that she believed her water had just broke, thus concluding our time looking at books and thrusting us into a very chaotic three hours at the end of which she gave birth, and in a very personal and metaphorical sense, slowed time to an eternity of waiting.The events of that day, in no uncertain terms, solidified a good memory of a time spent in a bookstore. The love and admiration for bookstores themselves can be seen by the employees of this particular Barnes and Noble. Now and then I will hear one or more of them nerding out over a new book they just bought or excitedly sharing their favorite series with a customer and the authenticity of the interactions are undoubtedly genuine.Suffice it to say, skipping coffee for one day was no big deal and we were fortunate to have not left a mess for someone to clean up. I award this Barnes and Noble 5 stars.
Very nice staff in the bookstore, and a not-bad variety of books. The staff in the Starbucks is hit-and-miss, meaning some give off quite the snarky vibe, while others are very nice. Clean and orderly and well-maintained!
Wasnt crowded had many books I wanted!
They dont have a good rounded selection of books. The people who help them are great. But we do not like the store anymore
I will always love a walk in paperback store. Love being able to flip through the pages to see if Ill like a book. Great atmosphere. Also a wonderful addition of vinals and cds. My daughter loves k-pop and was able to buy the cd set and have it in her hand that day.
Love this bookstore and workers are very helpful to help you find what you re looking for. You can become a member and get 10 % off and sign up for their emails and they send coupons. If its not in the store you can get it online. They have a book of the month club and do a lot of things with kids. They also carry games puzzles and some toys music and dvds. They also have a coffee shop with some food. All of the other bookstores in Buffalo have gone out of business. Please people keep this one going cuz we cant afford to lose it.
Everyone was friendly and helpful. They found the book I was looking for quickly.
Decent enough place, but has organization issues in terms of the books. Additionally, there have been several instances where the checkout desks were not staffed leading to me leaving without purchase
Great assortment of items from books to toys to vinyl! Helpful staff, but not intrusive. Relaxed atmosphere, as you would expect.
Clean, never overly crowded. Prices are decent for a book store plus its nice to browse to see if theres anything you want.
Very nice staff and very clean environment
Selection of certain genres have diminished terribly. I truly regret becoming a paid member as it turns out to be nearly a total waste. In my opinion, Borders was a much better and more inclusive bookstore
I walked through your store yesterday. I spoke to no one. I purchased nothing. And then I walked out. This morning I find a notification from you on my phone asking me to rate my visit. You must have the technology to pick up my cell number when I enter your store. I consider this an invasion of my privacy. The Big Brotheris alive and well in this country. This type of tracking of private individuals should be illegal. I am not a terrorist, not is there a warrant out for my arrest. I should be able to walk through any mall without my every step being survilled for your financial gain. It will be a very cold day in a very hot place before I visit you again. Hi
Always walk out so much more regenerated and inspired than when I walk in. Staff is always nearby and offering helpful suggestions. We love B&N! Hurry home to dig in to the good reads; flip the new music on : )
Just picked up two books I needed. Store was clean and fully stocked and the cashier was friendly but that was to be expected, it is a bookstore.However I agree with Linda Fischers perspective on the dangerous technology deployed to track our every movement. I also find it to be highly immoral that B&N AND most other businesses are using and trespassing on MY PHONE ( I am the one paying Verizon every month) with unwanted and unsolicited messages, ads and emails.WE THE PEOPLE need to protect our privacy and our freedom by DEMANDING that the complicity of cell phone makers and our government be exposed for what it truly is : TRACKING AND CONTROLLING OUR LIVES.Thank you Linda for opening my eyes....Ill be changing alot of my phone settings today while wondering how we can Unite to Fight !!!
I use Amazon a lot for books but theres something about physically looking through books and seeing what deals they have that I really like. Barnes and Noble is a must stop for me the day after Christmas or my birthday to buy some books.
Love this place. super cozy and they have great books available at an affordable price. :) will definetly come back in the near future for some more books to read.
They have registers in the front and back of store. Ive never been to this one so I did not know that. I was waiting at the wrong registers for a few minutes.. Im probably partially to blame but, how the heck would I know theres 2 sets of registers?? There was a drink and other stuff behind the counter that made it seem like someone had just been there.. They should probably put some signs up or something for people who dont know this. No workers said anything to me either! I just got tired of waiting and seen a sign for customer service so I went there and they directed me to the right registers. 🤷
No longer have self-serve kiosks to search for books. Helpful staff. Didnt have the book I was looking for.
They have a lot of books and some board games too. They are nice if you want to pickup a book for someone. This places does lack the nice feel of a smaller local bookstore but that is to be expected since it is a chain.
A very wide selection of books, highly would recommend some of them
I have always loved to read, I can find such a variety of books at Barnes & Noble. Anything you might be interested in can be found there, photography, yoga, good coffee...
Why I love this place. BOOKS! Its that simple. Nothing like having a book in your hands. Yes, I have a tablet and read books there, but going to a bookstore or your local library for your favorite book or books, well there nothing like it.
Great , helpful, friendly employees. Love this store. Can browse, get a snack or coffee, continue browsing... Or if in A hurry, easy to find specific item!
The staff at this location is awesome. Always engaging when checking out and offering suggestions on books.
This is a wonderful book store and coffee shop. I enjoy just going, checking out some books while I have a little treat. I have to admit that my book collection always grows after a trip to this store.
Barnes and Noble has a great selection of books and graphic novels. They have a solid variety of magazines too. Having a coffee shop and free wifi is a big perk too. They have a decent offering of vinyl there too. Barnes and Noble is a great place to get reading material, get coffee, and work on the laptop for a while
I just love the smell of pages. And the Starbucks there served the most delicious scone - dark chocolate cherry drop.
I will always love the Barns & Noble experience. They have achieved a perfect balance of relaxation and shopping. Its a wonderful daytime date place, a wonderful learning experience in a rich and dynamic setting.
I absolutely love reading. Barnes and Nobles is one of the stores I cant possibly walk into without buying a book. The staff is always ready to help.
They had limited books on learning different languages. Seems most employees were pushing ordering online and coming back to pick up. Not my type of fun.
They are very helpful here. If they dont have what you are looking for they will order it and you can pick it up when they get it in. They will call you and leave you a message about it if you dont have the chance to answer
Honestly Barnes and Nobles is keeping the McKinley mall open at this point, I love it here. You can find so many gifts here as well.
Store looked great! Well organized, easy to fine what you may be looking for. Customer service was exemplary!!
I always love to visit any Barnes and Noble store. They have a hard time competing with Amazon as far as prices go, but you cant beat actually holding the book and checking out before you buy it.
Great store! Wonderful selection for personal use and gifts! Huge selection for Christmas and Birthday ideas for all ages!
Who couldnt love this place? If youre looking for something, and they dont have it, theyll get it for you! Theres a Starbucks and a reading area, two checkouts - one leading you into the mall.. I love to read, so this place gets five stars!
Very nice, great selection, comfortable, clean, with a Starbucks...
They had the book I wanted. Good selection. I couldnt find it at first so a l as dy who worked there helped me.
Employees know their job. Love it there. Always have what I want book wise. Lol
Its a nice barnes & noble but onther ones are better. They no longer have a starbucks, but they carry Starbucks products and there are not a lot charging pkugs or places to sit.
Great store. The kids reading section is amazing. They also have a great magazine selection.
Always have a great time here and good employees. :)
I like it,BUT, i am in a wheelchair and the doors are not automatic,hence,i cant get in because my feet in front where feet go, so its outward,in front of chair,and if i lean far to reach door handle,then pull open,barely,then cant use other arm reaching across to operate the joysrick to move forward, and, when u pull door open,it makes u back up,once u let door go to operate chair,it smashes into my side and im stuck in doorway.its embarrassing and difficult,as if its not already difficult enough. Im not out n about nor very independent,so to get opportunity to even get there is something,but ruined the second i get to the door. Oh,and i have to have that horrible experience thru 2doors,its a double door entrance! This was at Mckinly mall location.i thought all public places had to be accessible? That truly isnt for me. And i spend about $ 300to400 a yr on this place. I bought about 500+ books in 3yrs,thats a lot! Please fix this! AUTOMATIC DOORS PLEASE! Oh, lastly, please change the 3giftcard only limit on nook! Like i said, i cant get the, yet i cant apply cards i get cuz already 3there,so i have save card snd it takes a bit to spend 500 on cards i have now,so i may lose the giftcard down the road from hanging on to it. I know confusing,but this store knows what im talking about.
I was looking for a gift for my college professor and Kelly from the help desk helped me find the perfect gift set. She was very nice and helpful. Great customer service!
Awesome shopping here! Looks like everything is on sale!
Recommend a book to read , I could not find it. Found an employee who showed me to the area. When she couldnt find it either she had me wait a minute. 5 mins later she came back with the book. EXCELLENT CUSTOMER SERVICE AND VERY POLITE!!!
So you know how to read a review,but you dont know how to shop on Amazon. I guess youre brought here to my review about this Barnes & Noble unless its time-sensitive just get it online.
Its good place to look for all you need from books
Nice clean place to just wish they had more employees available to help.
Great place, helpful staff and tons of books.
Wonderful bookstore. Everything you expect from a bookstore. They have a place to do and relax and a coffee bar. Sales reps are very knowledgeable about books.
Great selection especially in the horror section and love the cafe
A staff member gave me all kinds of suggestions based on other books Ive read and liked in the past. Great customer service 👍
Clean store, great selection, & friendly service.
Kim C was very helpful!If they dont have what youre looking for, they will help you find it online. I only hope I will take advantage of my one-year $25 membership?
Browsed the books. Saw a lot of things that interest me.Purchased a frozen coffee drink from the Starbucks there. The guy was very nice.
Everytime you go to B&N it is an adventure, all in a good way! The displays draw you in , helpful staff, and who does not love a rice crispies treat from the cafe?
Always has a great selection of books and other media- I also love coming here for movies and music selection as well! Also has great member perks!
Not just book, tons of cool stuff. Great prices. Relaxing atmosphere. Starbucks inside perfect match.
My granddaughter wanted specific books. The clerk was very knowledgeable about the authors and the books and found them for us right away!
I love this Barnes and Nobles. The Starbucks inside is so cute and convenient and the atmosphere is generally extremely friendly. :)
The book store was great. Enjoyed the cafe.The bathroom was not clean.
I had a very nice employee help me look for a book that was supposed to be in stock, unfortunately it wasnt and I had to order from Amazon
I love the selection of books & magazines. I stop monthly to pick up my favorites.
Amazing books. Great prices. Relaxing, inviting atmosphere and ambiance. One of my favorite places.
Ive never been to a Barnes and Noble I didnt like. The McKinley mall Barnes and Noble has the best staff. Their events are a lot of fun.
Always such a fun time at the book clubs! The facilitator keeps the conversation going smoothly to cover most things that happen in the book
Its great to still be able to go into a store and look for a good book!!
Nice large selection of books and magazines, friendly and helpful staff. Starbucks available in store with large seating area.
Wonderful store wonderful service people know how to help you what your looking for and offer other books for your interest I recommend it
Such a simple pleasure to walk into Barnes and Noble. Should be experienced by all.
Only 1 person working registered. Called 4 times for help. Just be in to pick up a book already paid for. 10 minutes to do this!
Great location nice inventory!
Love this book store.they even have LPs and toys now.great place to go always something new to see
If you like books this is the place for you, forget the library!
I needed a reference book on the C# language. They had exactly on book on the subject and a very helpful one at that. It was a long shot but they had what I needed.
Lots of wonderful books to choose from 📚! I found everything I needed for my upcoming lessons😉 thanks to the great staff 😊.
Barnes & Noble is my version of Disneyland clean environment, friendly people with and excitement and surprise around every corner.
I always love to spend time here. I enjoy reading and find this store is well worth my 50 mile drive.
Great place for books, wish the prices were better
My only problem with this store is that you cant just get a book for a good price you have to have a membership and Im so tired of having to pay for memberships it makes me just want to order online from other places I think Barnes and Nobles needs to get rid of their membership they have no other book stores that they are competing with their now competing with online so they need to get on board
Every time I ask a staff member for a book recommendation I end up with a new favorite book! Always a nice and cozy place to catch up on reading.
Such friendly staff. Always know how to help or how to get you to what you need. Each staff member knows the store very well and is able to take you to the item you are looking for in a flash.
Great place to sit and chill, the store has a wide variety of books, magazines, movies, and toys also a starbucks..the only down side are the suuper high prices.
Great customer service.. the lady was so nice and helped me for a while to find the right book for school . Definitely going back to McKinley Mall location
I could literally spend days in this store! It is a smorgasbord for your brain! And you can get a treat while you are there. Is there anything better!?
Great shop, kept impressively clean and tidy during the pandemic. Always fun to browse a around.
One of the only large bookstores left. Good location, great selection and the staff is always there to help & very friendly.
I went in looking for a reference book and the person I asked was very helpful and she said that she could special order the book for me and have it shipped to my house
Knowledgeable staff. Big selection. It was odd they didnt have any Nook accessories.
Horrible, everything was more expensive than listed online, customer service had a hard time finding books I couldnt find. All the coupons they emailed were expired less than a week old. This may be the last time I shop with them... even if I do it will only be online only.
Very sparse selections of DVD s
Very comfortable,love the layout,and how clean it looks. Everyone is helpful and nice too. I could stay there all day.
Customer service was great helping me pick out books for my wife. She loved everything they recommended.
Good bookstore but cut the Technology section down to a out 1/2.
I could stay here all day, and not see everything they have to offer. If I have to do onsite retail, this is a great place to do it.
The staff is very friendly, I love being able to explore the vast amount of books and getting recommendations.
Organized. People were always available to help. Delivery problem only once in 8 years, and B&N fixed it right away. Everyone smiles.
Alot of books in this store!and love it there!have a cafe there and CDs and movies too and comfy spots to to sit and read!
Its a great place. Im not much of a reader, but they have so much other stuff too.
Can Always find something for someone here
Helpful and pleasant staff. So many books! Always a cozy place to shop in
A welcome corner of Hamburg that allows you to enjoy some reading with a cafe attached. Could spend all day there.
The prices are outrageous. Bought the same books on Amazon, saved 60%.
An absolutely incredible bookstore. I love the Starbucks inside as well.
Day before xmas eve. In and out. (Mall side cash registers are always short lines) Someone needs to be checking the chairs in the reading book by the window mall side more often though. The chairs were a mess and looked dirty.
Books, calendars, collectables, games of all kinds, for kids and adults only. Starbucks inside. Friendly helpful staff.
Nice cozy store. Not overwhelming. Recently remodeled & the staff is great. Like the cafe too.
Total reviews rating 4.5
199 Reviews for Barnes & Noble 2023:
Review №1
2022-04-14Great book selection and friendly staff. My son loves the Dog Man collection and was so excited about the different books they offered. Will be back.
Review №2
2022-04-09So nice to still have a book store you can browse through the many books and gift items for little ones up to and including seniors.You automatically feel peaceful when you walk in, similar to being in a Library.If you havent been there in awhile, make a special trip and pick up a book, you wont be disappointed.
Review №3
2021-12-19Everyone was a very big help.So many nice things in the store.I could spend all day inside the store.
Review №4
2022-03-30Usually I would give this particular location 5 stars without hesitation but as I was being checked out today a cashier by the name Linda S (my receipt gave me her name) was very rude to me, for no apparent reason. I was very polite from the moment I met her, but she gave me very dirty looks as well as saying very rude things. I will happily change my review back to five stars once I know something has been done about it. Thank you.
Review №5
2022-06-01The selection of books is wonderful, they have mangas, playbooks, novels, and so much more. theres a bunch of tables with different kinds of books which i find very helpful. 10/10!!
Review №6
2022-04-12Always love going to this place! So relaxing and a wide variety of books of all genres as well as toys and games! They are all separated nicely and easily noticeable. Always a stop when Im in the mall.
Review №7
2022-04-08Great book store. Always very clean and tidy. Large selection to meet almost everyones needs. Easy access with plenty of parking. I like the ability to purchase a book in hand with the option to thumb throught it before making your decision. Here there is no high pressure to purchase. The staff is always helpful to answer any questions you my have. My go to place to purchase books. They are currently open to the Mall, though the Malls hours are shorter than the book store. So I would recommend using the stores main enterance since the store has to close the gate to enter the mall when the mall closes (the mall currently closes @ 7pm). Not many books stores around, so if you are a person who likes to browse a book store. This store would be a great choice. It is also located closed to other shopping and dining. They also have coffee shop in house.Just a quick update (4/8/22) on this review from an previous post. I just spent close to $100 and the store couldnt provide me a bag for my purchase. Very disappointed. I not saying dont shop here, as I like this merchant. But this is a definite turn off for me. I previous had rated them 5 stars. I am keeping my rating @ 5 for now, as this may be an isolated incident. That said, I will change my rating after a future visit, if needed. I only update my reviews when I feel it necessary. As to keep reviews fresh and honest. Also this gives business owners a chance to improve their establishment. This includes the good, bad and ugly of what I find as a customer.
Review №8
2021-06-23I had anther great book haul few weeks ago!! And ordered dinner was so oooo yummy!! The sandwiches were on point delicous!! These are just a few of wat I found!! Best day ever!! Best 4 hours ever!! Cant wait till next month!! Thank you Barnes and Nobles!! Much love
Review №9
2021-02-09I bought 2 book that day and I wanted more but I dont read that fast..lolol. It was just amazing. Why? Because I love books like wow, I just love to be in their presence...lolol. so to walk into a store that has books from beginning to end I feel it is one of the best places to be in. The customer service was great and helpful they are. Every genre of reading material is in that place or so it seem. So head over and take your pick
Review №10
2021-12-28I am a tourist here, and spending a bit of money here. They had kind staff and a great sale that day! I had trouble finding some things, but I was immediately showed where they were when asked. And they had a Starbucks, so I got coffee and read my book. A wonderful experience