Kerbside pickup
Yes
Barnes & Noble in Staten Island
Categories
Location on the map
Staten Island, Richmond County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 718-355-6033
Site: https://stores.barnesandnoble.co...
Site: https://stores.barnesandnoble.co...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–7PM
Barnes & Noble in other cities:
Comments (199)
I was just in this location looking for a single book in a series. I ended up purchasing the entire series, plus the first in the second. Ms. Diana helped me, and she talked about this series and author with the same love that I had for Harry Potter as it was being released! It was so nice to speak with someone working there who has a love for the same books you do! Thank you so much Diana!
Loved it. The store was bright and room temperature, and the range of books were just amazing. There were sections for magazines, cards, novels, school books, kids books, manga, kpop etc. They keep the books updated and varied. There was even a sitting area for us to relax. I also see students there often.
Just curious...There is a sign clearly stating that the tables are reserved for dining. Why are 8 people taking up those tables with NO FOOD OR DRINKSI know Staten Islanders have a huge sense of entitlement but why isnt management keeping the tables cleared for customers who would like to SIT DOWN while they are eating
Just came back to Staten Island after almost 14 years. New look to it. Barnes and Noble is on the outside in the front. Its no library, but is a good sized store for the mall. Got the new book I was looking for and received a voucher good for a month for their cafe, which is in the same store. Disnxt notice much on staff, but who I had encounted made up for it - very polite and welcoming.
The only bookstore on the island (sadly). There are not enough employees one on register, one on the floor. If you need help you might be stuck, once you get them theyre knowledgeable and friendly. They have everything you could want including overly sweet and overpriced coffee.
Cant believe the new Barnes and Noble the cafe has more square footage devoted to it and the book department is about 30 % smaller. Its a shame for those of us that read. There is always union square and even Jersey lol perhaps any place has a better selection than staten island
This is the most amazing, beautiful wonderful, inspiring place Ive ever been in my life. Keep up the great work. You are too great, and too awesome.
My visit to Barnes and noble was pleasant. The service was much better than my other visit. The workers were very friendly and gave me good information
Its a nice Barnes and Noble. The store is clean and the staff is friendly. Parking is also free next to it.
Definitely got lost in these books lol. Love their kids section.
Great store, lots of varied items besides books , gift sets, puzzles, cards, kids gifts. The annex section has terrific prices, and the sales staff were very helpful.
Prices are horrible. Convenience of being able to physically browse and the polite and helpful staff make up for it. Store is clean and organized. If the prices were competitive Id give 5 stars. I should add that they do sometimes have very fairly priced signed copies if youre into that sort of thing.
It’s good as well as it’s set up but when you bring back chairs so if I want to sit and read where would I be able to sit down to read
Very clean and cozy, you could spend an entire day browsing. The cafe is spacious and it does not get too crowded.
Staff was very friendly there and had full passion about their work. I tried to shop for some books for friends kids Christmas gifts but had no idea. The staff led me to the right sections, explained to me which books are good for the two different age kids, and gave me different recommendations. Cashier was very friendly too. They still provide free gift wrapping when you asked for it.
Very good place to read books, have a coffee and of course buy them too.
The staff in the store was very helpful. They showed me all the different books that I could choose on the subjects I was looking for. They went all through the store & showed me the books. GREAT STAFF.
I love going to Barnes and Noble and not just because of the books. I also go for the lovely cafe they have and the relaxation of enjoying a bite to eat with some wonderful coffee. Alas, this time I went with my girls, I was so disappointed. There were no seating at all so I could not enjoy my visit. No sitting with my kids at the table having a Chocolate cookie, or the asiago pretzel. No sipping tea or coffee. I was so disappointed that I didnt even buy the 15 to 20 books I usually get. Im looking forward to when Covid is over and I can enjoy my time at Barnes and Noble.
The book store was pretty good!
I love it.Is a good place to read. And have a cup of coffee. Those that work there are very helpful.
You can always find a good gift here for just about anyone. There is a huge selection of books for all types of readers. The childrens section is vast and there is plenty of room if you want to sit down and share a story with your child. The staff here are knowledgeable and friendly
Real books, staffs are friendly, I miss the actual books store.
I am very unhappy with the new Barnes and Noble. The staff is great and staff at the Starbucks is great as well but other than that I like nothing about the store. I have spent hours upon hours at the old location. My children loved it there and we often would spend an afternoon sipping, reading and purchases many items. There was a special feeling in there, it was very cozy and some how I feel that feeling is very lost in the new store. It is too open and bright(not in a good way), I don’t feel at home in there. I wish they would make it cozier in there so that I can go back to spending time browsing, sipping and buying again!
Such a shame that the old location closed down! The old location was truly wonderful—a Hogwarts-wondrous esque style filled with nooks and crannies, little places and details and wide, soaring ceilings. The new bookstore is more modern but less memorable and much smaller, ramped, and busy as it is located near the mall. The new location really loses its charm comparably.
This Barnes and noble has been updated nicely. Prices are a bit high but thats Barnes and noble. The childrens book area has been decorated very nicely for the kids as well as the Lego area.
I love this spot. It is quality. It is actually quite peaceful in their sitting area on the second floor. One wouldn’t think so with it being right on Richmond Avenue but it is actually nicely set up. It has that “bookstore” charm. It’s not too noisy it’s quiet and peaceful. Always a pleasure going there.
A month ago I went to this Barnes and noble to buy my nieces some books and my son a Thomas toy when I get to the register to cash out this young woman said something about my son and called him a girl … I corrected her and she said “ oh I don’t feel bad “ knowing how I am I decided to just pretend I didn’t hear anything . But when I do go back and she does the same thing imma want a word with her and her manager outside .
As with any Barnes and Noble, well stocked, clean, and quiet. The downside was that staff was very limited. Couldnt find anyone to help me find something.
I loved it in the past, theyve closed it, & put it by the mall. I spent happy moments in this Barnes & Noble..as I love books, & they had a cute eatery place, where you sit, sip a coffee, etc .I miss it, love the building....
Had gone to the old store for years. Parking was easy. I would visit often( at least 3 times a month. It was warm and easy to spend hours in just browsing. The self serve kiosks were fantastic to look for a books location and availability. The new store is inconveniently located at the Staten Island mall now. The parking lot is across what I feel is a four lane race track which makes it difficult to get to the store with children in tow. The store is cold and much smaller. Much smaller selection of books than old store. Finding books in the store or if they are in stock is an aggravating task. With the exclusion of self serve kiosks the only choice you have is to find an employee which are scarce to search their computers for you. 4 out of 5 times the books I was looking for were not available which then the employee asked me if I wanted them to order the book for. Why would I want them to do that when I can go on Amazon and have the book delivered to my house the next day and for cheaper. What Barnes and noble I think is forgetting that people like to go to their stores for an experience and not just the product. The old store had a Starbucks tucked nicely in a corner of the building out of the way but conveniently accessible. The new store isn’t just accessible I feel as though it’s a Starbucks with a Barnes and Nobles in it. The Starbucks real estate is huge. It’s sad to say I won’t be visiting this store anymore.
Its spacious but needs more seating/tables. Great selections of books. The staff are pleasant and helpful. They also need another person behind the counter at the Starbucks Cafe.
Working in retail, you know exactly how the workers try stalk potential shoplifters and stop them because you used to do the method of pretending to clean or converse around them to scare them off. The area where I was looking for books was completely empty until a group of workers decided to “have a conversation” by me that had about 5 topics to it so it wasn’t a solid convo. Not to mention I was in there the night before and was greeted/asked if I needed help but today I did a return with one of the workers I recognized that I had a convo with the night before and her demeanor was completely off even though I made it easy for her with my receipts for the books. Considering people spend hours in BN to study or read a chapter of a potential purchase, I didn’t think the workers would be suspicious of me staying in a section too long or maybe I’m thinking too much of it but I’d rather travel to jersey than to go back to this location because of how uncomfortable i felt.
There’s something about this store that just makes me never want to leave. I never miss getting my Starbucks and enjoy looking through their markdowns, new releases and books for kids. On a slow day you can get a chair and sit and read with your coffee. I have my membership that gets me discounts on everything and pays for itself over and over. This store is a great asset to the neighborhood.
I absolutely love this Barnes n noble, theyre very nice and the atmosphere is calming and beautiful. Its not the biggest but the most comfy for sure.
I enjoy going to Barnes and Noble. They have an Awesome Café. I like walking around the Bookstore, picking up something and then going to the Café for a quick meal. The Staff is very helpful and kind.
I love this place so much and come here often. I am a book worm and enjoy spending my free time to relax here. The starbucks located inside has a great variety of products that other starbucks dont have such as cupcakes and cheesecake. The place is always clean and well decorated. The staff are very professional, helpful, and very polite. Please keep this store in this location and dont ever close. This store helps me cope with depression after losing my mom and is a motivating factor in my life.
Huge place with a large variety of items, not just books but toys, calendars, DIY kits, book ends, etc, etc, etcThe people are super helpful and they hace a huge amount of books on sale.The coffee place has a great aroma as soon as you enter.Super clean and organize and a nice size parking lot.
Liked the selection of books they have like any other bookstore. But the membership thing is kinda annoying, but thats about all on the downside for this bookstore. The assistance by the staff members were helpful and the staff members are nice, too.
This was the best location. Im a graduate student, I loved going there to study and read for hours. I enjoyed seeing my children and other children peacefully reading and looking for new reading adventures. Im very disappointed they moved Barnes & Noble to the Staten Island mall? Why? who wants to be around mall and tourist foot traffic??
Nice store, clean, open, uncluttered, low shelves allow sightlines clear across. Cafe laid out like Apple store, Starbucks coffee. Lots of seats for adults and stools in the childrens section.
Ordered a book last week and called today, May 1st to inquire if the book came in. The employee mentioned that it is available and I would have until May 3rd to come in to purchase the book. When were they going to contact me as I gave them my phone number and email?
Barnes & Noble is like going home...they have everything I need in terms of educational and entertaining literature. Additionally, Im a passionate music lover and find they satisfy that passion in store or on their website as I can order just about any recording easily in seconds at reasonable prices through them and/or affiliated suppliers. Excellent place to introduce children to the fundamentals of reading as a fun experience. Update: theyve moved to an outside location on the S I. Mall grounds...much smaller, no longer selling music of any kind in any form which is very disturbing to this music lover. Lighting overhead is painful to eyes..they need to adjust that ASAP. A place I used to love getting lost in for a few hours is now a place I couldnt wait till get out of...what a shame!
I left very upset. I mentioned that the location of this store was not very handicap accessible. They apologized and said they only work there and I said I understand. Poor planning on the malls part and Barnes and Nobles part. Then she said well you could order on line. I said my daughter enjoys her independance and would love to come here and see people, look at books just like you. This store makes it almost impossible unless .
Staten Island has few bookstore options, especially since the unfortunate demise of Borders. This B&N fits the bill admirably, this place still has whats needed.
Sad to hear they are moving to the mall. It’s cool to get to just pull up and go in there. The Starbucks inside is a plus! They have a great assortment of books, gifts and music. The children’s book is awesome and they have a huge selection of children’s gifts. They have greeting cards as well.
I always go here for a book. This Barnes & Noble store is a huge store carrying a wide range of books. The parking lot is big so you do not have to worry about parking or parking on top of other cars. Inside the place is clean and neat with everything so easy to find. If by chance you cannot find something the staff there are very helpful and will find it for you. Also they have computers in the aisle so you can search for yourself or even order a book if they dont have it. One of the best bookstores around and its here. The cafe inside is also a great choice with alot of different things you can sip and read. I advise that you shop here if you ever looking for a book or books.
One of my favorite spots on the island- you can come here to shop, study, or just chill. Open to late hours (10 PM) surprisingly, but not unwelcomly! If youre a bibliophile like myself, there is no shortage of texts to peruse and purchase. Honestly love it here.
Staff is always helpful and friendly. They have two different play areas that keep my 3 year old busy while I read, and also keeps him interested in books. The only thing that sucks is they got rid of those big comfortable chairs, and even the stuff wooden ones. If you want to hang out and read, you have to sit on the floor now.
Nice selection of books & magazines. Pleasant atmosphere. The shelves of childrens books that were 8 feet off the floor were probably for witches & warlocks🔮
I love Barnes and Nobles, this one is decent they have limited seating but they have a great cafe with substantial seating. They dont have great sales, but with a gift card and a decent sale section it is worth a visit. It is also one of the few B&Ns still existing in the area.
I love getting my iced chai latte and pumpkin muffin in a nice, clean, well lit, and sensatiable environment
Its a Barnes and nobles. Lots of books, not a lot of reading area. Customer service is good but takes awhile. (at least when I went). Overall good experience, they also have Starbucks coffee. Unable to use my sb card for points though
I watched as they built the other B and N building in the early 2000s. I loved that location and everything about it. The new location sucks. I don’t find anything redeeming about this new store. It’s too bright in the store, tone down the lighting, it’s a book store not a school library. Also the barns and noble secret service security guard walks around the store following me like I’m a theif. Do they really need such aggressive security in a book store? Seriously this dude in a suit with an earpiece following customers around is NOT good for buissness. It’s a book store!! The banks don’t even have security like that! The other location that closed was more convenient with parking in front. This new place has no out in front parking rendering it difficult for disabled customers to park close to location. Looks like all new employees working there too. The “kids” working there look bored to death and are very unhelpful finding anything. I’m sorry to see the demise of the other Richmond Ave location. This location is horrible and I don’t plan on returning again anytime son. The move to the Mall was not a good idea. The location is awful and the new store is not better. It actually sucks.
I love Barnes and Noble. I had a chance to visit the old location before they moved into the Staten Island mall. It was about the same as any other; I always love visiting their stores. However, the move into the mall was a horrible decision. Especially where it is located. You can only enter the store from the outside, which would be fine if the entrance wasn’t so far away from any parking. The closest parking area is also close to the movie theater and restaurants, so there is hardly ever any parking available there. Since the store is not accessible from inside the mall, parking elsewhere and entering from inside is not an option. One of the last times I drove all the way out there, I had to turn back because there was no parking to be found anywhere near the store whatsoever within walking distance of the store entrance. If that’s to become a regular occurance, I’m sorry to say I’ll have to go elsewhere. It’s must too stressful and aggravating to waste gas going there only to have to turn back.
They moved from the big box location to the mall. Store is smaller but organized. They have plenty of seating and a nice area for kids, which contains a play area with toys. They also have a Starbucks, but unfortunately dont accept the Starbucks app.
The new Barnes and Noble at the Staten Island Mall its gorgeous. The new Barnes and Noble doesnt have escalators. It has only 1 floor only its very flat. Too bad its very small in this new location. I like the other Barnes and Noble at Union Square better. The other one you take either elevator or taking the escalator to the top floor to browse around as longest you want.
The service is great the store was smaller they dont carry everything I cant stand Starbucks taking up space for books but it is very pretty and the people were very nice and the prices were good
Ok so I went to the barnes and noble on Richmond Avenue. I went in and bought food from Starbucks with my bf. While I was pregnant they kicked me out of store and made me wait in the rain. Be mindful Im 8 weeks pregnant. I said I was they just didnt care.The staff needs improvement in there attitude in they way they treat there customers.i was eati M g the food in the store closer to the doors and I wasnt in the way however I payed for there food they kicked me out for no reason.i asked for tap water in a cup from Starbucks and they never gave it to me after the person said ok. Completely bad first impression..
The new location at the Staten Island Mall is bright and open. It has one floor rather than two, but still has a good amount of books. The seating area by Starbucks is a cozy place to sit and read.
I remember when Barnes & Noble was thought of as the mean giant destroying independent bookstores. Now Im grateful for any bookstore at all. I still like the cafe at Barnes & Noble and the chance to browse through books while I kill time. It would be great if there were more readings by authors and adult activities on Staten Island.
I love this store and Ill be sad to see it relocate. Its a good sized Barnes & Noble and the in store café is exactly whats needed. Wide range of various categories such as a huge selection of magazines, travel guides, learning materials, non-fiction and fiction. There are a wide range of CDs and vinyls at the back of the store to.
The new location is NOT anything like the old.It looks like a library inside.Way too bright.The seats are comfortable, but there are only a few.A big long table ( library style) is in front.Parking?Forget it.
Glad to see more people in this store finally. Wish they would carry at least the first books in series instead of the second and third.
Like most larger B&N locations it has a nice selection of books, magazines, games, movies and vinyl records.Unfortunately this particular location also has possibly the worst mens room in any B&N you have ever been to.Not that one would lounge in a public bathroom but this one I would only want to use in an emergency situation only as it is less inviting than a work site port a potty. Everything is wet, graffiti is scrawled all over the stalls, toilet paper litters the floor which makes you understand why there is so little of it still in the roll for use. Sure this is a product of the animals using the bathroom but a check up to make sure it is at least presentable every few hours shouldnt be too much to ask, just like expecting to have paper towels available to dry hands instead of what I have had to do which is use seat covers.So go for the entertainment needs but maybe you will want to skip on getting refreshments and relaxing in store so that you are not forced to use the truly miserable bathroom facilities.
Very disappointed visiting the new location. From having to park far and cross what drivers think is a parkway with 2 kids to their uninviting, cold, super bright store where you can see everyone and everything. Introverts beware.It feels like a hospital cafeteria and gift shop. The desire to stay, read or meet friends and drink coffee is gone. Theyve ruined it. The appeal is gone too for kids, no story corner etc like upstairs in the old location.
Staff is always polite and they have so many books in stock. If the book you are looking for is not there you can either have an employee order it or you can do it yourself. Also the coffee downstairs is awesome!
Great Experience at this New Staten Island Bookstore! Great Staff and everything you wanted in a quality Bookstore,from magazines and Games to Graphic novels and great Coffee and Desert selections.
A place you can browse pick out a good book read a few pages decide if you want to buy it then find a small quiet corner to sit and enjoy a chapter or two. A great store the star children on a journey of reading and learning.
I loved Barnes and Noble when they were a stand alone store on Richmond Ave. I feel the relocation has been a disappointment. It seems smaller but probably is very close in size to the original. I dont like the way it is set up, its just not my thing.
It is clean and very well organized. Easy to social distance. I enjoy browsing and shopping there. A relaxing place to be.
Really organized and sanitized! The employees were helpful and knew the answers to questions.
Was there for their soft opening at the Staten Island Mall and the store is big. Beautiful and spacious with a lot of help throughout for customer service and assistance. I hope that ethic continues going forward and not just for the soft opening.
This location is large enough to feel comfortable walking around looking at different books. Its also kids friendly with a large kids/toddler section on second floor. Starbucks coffee and sit down on the first.
Much smaller than the one that closed down but everything seems to be more organized and gives you less of an anxiety attack when trying to look for something in specific. Employees are nice approachable and kind with plenty of information
Good location. Near bus stop. Has parking lot. Helpful staff. Starbucks Cafe at this location. Table seating at Cafe. Second floor needs much more seating. Lots of people sit on the floor. Ridiculous.
I miss their old location. Now they feel so corporate and theres no longer the old bookstore atmosphere. I used to go to barnes n noble so I could buy a book and pop a squat somewhere in the store to read. Big mistake moving to the mall
I love this place. Its like the only place I really go to relax and read at same time. The books are amazing always in great shape and the Starbucks café Im in love with it I cant say anything bad about this place because its perfect. Absolutely perfect.!!
I would usually come here in order to not only enjoy Starbucks but also sitting and relaxing to read. Lately however I cant sit anywhere to read. I was asked to move down to Starbucks and then was also told to move from there as well. Ive never had such issues and its become an annoyance. Youre better off going to panera or a library where they wont rudely tell you to get out.
Nice place if youre looking for a typical book but they lack a lot in quantity of other books. For example, the esoteric section is pathetic! I went the other day looking for a book and I noticed another gentleman stating that the book he wanted was available at the Staten Island Barnes & Noble on the website. Then he came there and even the bookseller herself couldnt find it. He was pissed having travelled from Brooklyn to get the book. Advice to the staff, fill up the shelves and fix that police tape area which looks totally unappealing.Personally, I cant wait for the other place to open by the mall. Im sure theyll be stacked to the hilt and itll be a lot prettier aesthetically.
I love this place. I ve been coming here every weekend but I dont want to come here anymore unless they fix the fruit fly problem! Its been going on for 3weeks! These flies jumping into your drinks and your mouth! Yuk!
I bought a book and asked if it could ship out of state. Got help from a nice woman named Karen who took me through the process. Glad to say I got my book just a two days after the purchase.
I must readily concede that the former location far exceeds this new one with respect to atmosphere, but that is not to say that this new location does not retain some semblance of the old atmosphere because it most certainly does.My primary criticism of this particular location would be its somewhat deficient selection compared to most other locations in the NYC Metro area, particularly in the Science Fiction department. Its most unfortunate but most of the time they have what Im looking for.
Good service, wifi , charging ports and wide variety of books you can read for free at the b&n cafe (that also serves starbucks and really good food and pastries :)P.s. they usually give out coupons after you buy something, $4 off a book, $1 off a drink, or buy on get one free cookies.Lastly, a clearace section up to 40% off and you get 10% off mostly everything when you become a member.
Very organized, clean and the staff is super attentive. The comfy seating areas are a nice touch too. Love the new mall location.
No. Hanukkah cards, or anything for the Holiday. Told they didnt get anything this year. First time this happened to me very disappointed in Barnes and Noble. Thinking of canceling my membership.
Large store, good stock of books. Starbucks inside. They also have a large DVD and music section. Upstairs has toys that are geared to problem solving (puzzles), building (LEGO) and science projects.
Doesnt exist anymore, but it was such a great Barnes & Noble..I just hope whomever leases, puts something, worthwhile...
I’m really disappointed from my last visit yesterday. There’s a deal going on with buying 2 books, and getting the 3rd one free; however, the book I chose from the table (that also had another copy on said table) was not ringing up in the deal. The person helping me at the register suggested it was placed there accidentally, but I had told him there was another copy there too. He wanted me to step aside in order for someone else to assist me, but after waiting on the long line since it was busy, why did I have to wait any longer? So I left. After getting home and deciding to check on their website, I find out the book is a part of the deal. If the toll to cross over the Bayonne Bridge wasn’t expensive, I would have gone directly to tell them.
BEAUTIFUL BOOK STORE!!! THEY HAVE MANY MANGA BUT NOT THE WHOLE SERIES BUT THEY STILL HAVE SOME WHICH IS AMAZING!! I JUST GOT MY MANGA BOOK OF OHSHC AND IT WAS BEAUTIFUL!! DEFINITELY RECOMMEND
For some reason the employee kept following me in the book store , not sure why. I am a professional and in school for medical. So wont be going back there again. I felt uncomfortable. I hope it was not because I am Hispanic. Just my experience...
The Barnes and Nobles over there its pretty okay not bad its smaller does give you a easy access to find stuff quicker I just think that they need to make sure security does do their rounds and check around the place instead of standing just in the front or at least have one more extra security that roams around because when teenager are in there they dont know how to act sometimes last time I was in there I seen kids messing around with the bathrooms so thats the only thing you have to be careful with
My daughter bought tecme a Kindle a number of years ago for Chtistmas. Since they day I have not put it down. To me its much more comfortable to hold while reading than a book.With a touch of my finger I can turn pages!Now the BEST; Barnes and Nobel have thousands of books that are easy to download and a tremendous amount that are free. All I can say is thank you modern technology.!!!!!!
My 9 years old son loves to come here.He reads for hours.You can come too to enjoy the atmosphere and beauty of books
I love going to Barnes and Nobles. They have a great selection and very helpful. They also have a cafe with food and bakery goods located at the Staten Island mall.
Definitely not coming back. Walked in with My Dog which the Manager said it was okay. The security guard had it in for me, not sure why. And kicked me out. After I got the Same Manager involved who said it was ok for my Dog to be there the SG Moose(Whatever his name was) he was so nasty and pushy. Never coming here again.
Its better than nothing. There are no bookstores left in my area. Its very sad.
Book stores are going the way of the dinosaur but luckily for Staten Island they have not gone extinct their yet.When you enter you are greeted with a Nook display trying to get you to move to the future but step around the display and embrace your past. Books!! and books galore! I could spend hours just looking around sampling the books, graphic novels, and magazines. They also have a toys and Games section!And if you get hungry they have a Starbucks Cafe inside as well as free WiFi but dont use it to showroom and check Amazon, support your local book store!Plenty of free parking and a super helpful staff.
The new location in the mall is very clean and organized, it takes some getting used to. That help is polite and ready to aid. It seems like the stock isnt as readily available as it was, maybe due to space??
Two floors of books, its difficult to walk in here without buying anything but even if you dont, you can sit at starbucks or on one of the benches upstairs and read for HOURS. Great place.
Probably the worse Barnes and noble Ive been to when it comes to selection.
Jessica the manager is a great person :)
Its a great place to find any book youre looking for plus there will always be so.eone to help you and will be all about making you satisfied as much as they can. Its also really clean and big and friendly
Great selection of books, staff always friendly and helpful. The café is clean, free wifi, they sell Starbucks drinks, always B&N membership discount.
PERFECT SERVICE AND VERY CLEAN.FOOD IS DELISH AND THE TREATS EVEN BETTER.IT IS A GREAT PLACE TO SHOP FOR MOTHERS DAY GOODIES AND BOOKS.QUIET ENOUGH TO HAVE A RELAXING SHOPPING EXPERIENCE BUT NOT SO QUIET THAT IT FEELS LIKE A TOMB.MY DAUGHTER ORDERED THE CHILI WITH EXTRA CRACKERS AND I HAD THE QUICHE.LOVED IT.GOTTA GO THERE AGAIN REAL SOON.
We come here from Brooklyn. It is a great store with a nice selection of books. Great dvd department as well. The staff is very nice. We have B&N in Brooklyn, bu we rather come here.
Good store sells Fiji water too, has great selection of books needs more manga. Would give 5 stars with they had the entire collection of mangas like Hunter x hunter or JoJos Bizarre adventure
I only go for the coffee. Tiny selection of books they rearranged things so now you can’t find anything. It was a waste of a move in my opinion.
Cozy brick and stone book store with a Starbucks coffee shop. One out of the few still standing in the age of e-commerce and Amazon. Whenever I come to this store with my son, always purchase something to support.
Very convient location. Helpful and friendly staff. Wish it had an entrance into and from mall.
Barnes and noble was beautiful clean and neat. The Starbucks inside on the other hand needs to get the rewards kiosk because if youre a Starbucks rewards member you should be able to use your rewards or at least get rewards for your purchase.
They have the biggest manga and graphic novel section of any Barnes and Noble outlet in the city. I was very fortunate to have been passing through the area and stopped over here. Will definitely be back when I am in the area.
Rarely overcrowded, well stocked, friendly staff and a great place to browse for a book, pick out a new planner, notebook, or diary, while sipping a delicious cup of coffee or tea.
So disappointed, it is cold and looks like a warehouse. The variety and choice of books is terrible. The old B and N used to be welcoming and fun this place has no character whatsoever.
Book store located in the staten island mall. Can get to it from the outside. Has a Starbucks in it. Unfortunately, the tables are usually occupied.
Very helpful and friendly staff. There were staff members through out the store to assist me.
It is a great place, there are the low and mid level books near the escalator in the upstairs level and alot more in the rear upstairs and there is sh figuarts action figures with other ones near, Im sorry that i dont have a pic
I was having trouble finding the section I was looking for. I started to use the kiosk but without luck. Just then, an employee came right over and directed me to what I had been looking for. She was pleasant and helpful.
The bookstore is fine but the Starbucks has a horrible customer service. The baristas laughed when I told them I had change, my coffee was cold and they were rude.
With all those books I didnt even know where my book was thankfully the employees showed me where it was they have a wide selection of books for any age.They even have a cafe which was a great addition so 5 stars from me
The one of few remaining spacious B&N in NYC. This is an amazing place to chill and read. This B&N will close soon and move to the Staten Island Mall with even less real estate for quiet readings.
Legitimately feels like a paradise whenever i walk in here. My inner nerd jumps in joy inside my skull.
They are not moving until the mid fall yet the childrens area is dismantled I went there with my grandchildren today they took a book and sat on the stage but it wasnt really fun they wanted to leave I was only able to purchase one book I never gone out of there without at least three or four
I love Barnes and Noble. But the employees seemed...tired. Maybe it was a trying day.
We were there on story time and it was great! Good way to spend some time with the kids and learn about new books. Many toys and fun stuff
I like the new location at the mall. So convenient! Nice setup of tables where you can have a snack and check out books.
I love browsing this store. Doesnt have as much as other Barnes & Nobles Ive been to but still a decent selection.
This store is spotless! As you walk in you are always greeted and asked what they can help you with. They have a massive cafe as well.
Great place and they have good books, as well as vynil disks, cds, Starbucks coffee and stuff, games, and some other lovely stuff. Definitely good place to go and spend some bucks and relax, and enjoy.
This is a great store. Has the Starbucks and seats to read. Nice selection. Very helpful staff.Sadly these stores seem like a dinosaur.
Recently located to SI mall. Large book store with coffee shop and comfortable seating. Great selection of books and magazines. Worth a visit.
A wide variety of books, most of which are priced at list price. They also have games, toys, music, movies, and various stationery products. Everything is labeled well and easy to locate.
Eerie And clean a good viaety of books and more . This is now at staten island mall. I wish they had celebrities visiting this premises like queer eye, Jackie chang , and more ,,,,Michelle Obama maybe .
My Most favorite bookstore. Good book selections, my son loves toys from this store. Great café with very friendly staff
Dont get me wrong, the young lady at customer service was wonderfully helpful, but I find it disconcerting about the lack of staff in music video dept.Its turned into a toy store
The personal in here are so friendly and they do have a nice selection of books, magazines and even some toys. If you like to read this is the stop you have to make here in Staten Island
Went in for some books left with a broken heart the book left me for a journalist I was very sad about it went home and read my favorite book in sadness.
The best customer service. We always get help right away except for one employee , she reuse to speak Spanish to a customer and we hear her talking Spanish with someone else.
Good selection of books. Staff was no where to be seen.
Lots of books. WiFi. Cafe with Starbucks coffee. Clean restroom. Benches and chairs to sit, read and work. Easily accessible bus stops.
It was worth visiting. At least, once or twice a month I always visit Barnes and Noble to browse through some of their books and magazines to buy or not making a purchase.
There was alot of book options and the staff was very friendly
Took my 4year old the Jrs section, trying to implant the love books in his fasinated mind. he loved seeing things on books, that he usually sees on tv and YouTube.
Unfortunately, its a significant downgrade from the previous location in terms of space, selection, privacy areas, and even the Starbucks! Still great as a bookstore, just very disappointing as a study location now.
Excellent....the girl was very helpful in helping me pick out some childrens books for my granddaughter
Much smaller than the B&N that it replaced and it closed pretty early, but the layout isnt bad, I was able to find what I needed fairly easily.
Something about book stores still gets me going. I know everything easier and technologically geared towards fulfilling immediate desire but some places never go out of style!!!
Lots of good discounted books, and not crowded at this time on a Sunday. Courteous helpful staff, and didnt wait long on line for a cashier.
Honestly this place is great. Has an excellent selection of books and a convenient in-house Starbucks.
It was better at the previous location. Bigger and it had wayyy more, im really disappointed in it. The pictures shown are ones from the previous location and not where they re now. By the mall on a smll squashed little corner. I miss the old building.
Staff very helpful and pleasant. Lots of selections of books for kids as well as adults. I guess the Starbucks helps.
Very nice book store, I enjoy it 😀
This used to be a good book store. Nowadays they hardly have anything worthwhile. Well known authors dont exist in that store.
Got followed around the store by some girl who had nothing better to do...i have been Buying books there since the store built!!!! But thats okay the store in Menlo Park is better anyway.
I love the lighting amd everything in the store its really nice to come amd sit , nice amd bright! But the hours are horrible .I wish they kept the old store hours
Great bookstore! Everything you need is right there!!
Love that its always easy to find parking. And like in most B&N can check out a few books first over a coffee inside.
As stylish, cozy and warm as every B&N. It might be a bit smaller than others, but still conveniently located, clean, and with a good service.
The Staten Island store is lovelyWorkers are nice But it not handicap accessible I use a walker it hard to step offThe high curb.
Love it here. But you can get anything there online cheaper. Great to browse and get good Starbucks coffee and treats.
Great bookstore, very helpful staff.
Not the biggest one Ive been to , but that did make it easy to get around. Clean , well kept facility. Will visit again.
Excellent service, up to date selection of books, good parking lot, Starbucks coffee house completes the experience.
One of my favorite places. Starbucks coffee, books and magazines. Easy parking, helpful friendly staff.
Great service, clean, pandemic precautions in place. One star off because feel pricing not competitive with online retailers.
Very convenient. Up the escalator & youre there. The staff is always very courteous and with this particular B&N, knowledgeable.
Great selection, friendly staff, clean store.
Wonderful assortment of books, art materials, and gifts. Very friendly staff. Also, tgey have a Starbucks!!
Never has what I am looking for. Since the move from its location to the Staten Island mall it no longer carries the extensive magazine selections they used to have.
Barnes and Nobles seems to advertise pop culture reads over deeper literature. They definitely need a more extensive wildlife/natural environment collection.
Great place to take the family. They have a great selection of books and also have story time during the week for the children.
Great customer service and an incredible variety of books available, although the prices tends to be on the higher side for books you could get cheaper many other places.
Nice & clean. Left us alone until we asked for help.
Nice layout with a nice Star Bucks, the older store had more choices. AMAZON is have its affect for all the wrong reasons😣
Looking for some kids books and craft ideas and some info books on a few other items. Great location at SI Mall and new store looks great.
THE STORE IS DESERTED. VIRTUALY NO SALES HELP. MORE LIKE A LIBRARY WITH ITS DOG EARED VOLUMES THAN A BOOK STORE. USED BY THE KIDS TO DO THEIR HOMEWORK IN. THEY DONT BUY ANYTHING. ARE BRICK AND MORTAR STORES BECOMING A THING OF THE PAST? IF IT GOES I WILL MISS IT.
They have books. I like books. I pick the books and o give them money. They let me walk out with the books. Everyone is happy.
Nice friendly staff .. good selection of books, desk supplies, games, etc
Best Cafe StaffVery helpful staff when looking for certain books.Place is clean and staff very professional, courteous.
Staff are very helpful. Coffee is delicious. I always feel like Im home and it is my happy place.
Limited supply of books it would seem and no area to read
A friendly place to be , the seats n tables are comfortable to sit and go through the selections of books n magazines annualy .
One of my favorite places on the island. Great selection and layout. Ive gone through every shelf.
I love it i found the store quite useful.they have varieties of books that you can find
We spent an hour here. So much to do & the book selection, toys & Starbucks. Love it!!!
Great bookstore. Fun stuff for kids to play with and nice coffee bar.
New store is horrible barely any magazines anymore. No more art section in magazines. Half the books they used to have.
Great place to get a coffe sit by look at books aFun for a rainy day
Cafe was great, good customer service. One of the booksellers had a bad attitude, kinda ruin the store experience
I liked it when it by heartland village.But I also like it here in the mall.Barnes and nobles is always a place to kill time .
Total reviews rating 4.4
199 Reviews for Barnes & Noble 2023:
Review №1
2022-06-21Literally book heaven!!! The store is massive and bliss for any book lover. There are thousands of books in every genre. There’s also a convenient Starbucks located inside the store. You can enjoy your book purchases while sitting at tables, enjoying your coffee and pastries. Absolutely in love with this Barnes and Nobel location.
Review №2
2022-05-13It’s a different layout from when they were in the other place on Richmond Avenue, but frankly, it really has a nice, open feel. And as they are starting to bring more activities/clubs/etc. to the place, it’s really starting to feel like the place it was always destined to be. I do miss the giant, comfy chairs from the old location… But other than that, I couldn’t really ask for improvements.
Review №3
2022-06-12Store and starbucks is great. Female employees not so much. There was a gentleman who was super helpful helping me find my books tho. But if you are a POC in Staten Islsnd you get rude service and dirty looks. I know the look Felt like I was in Confederate Florida again. Wont be back. The 3 stars is for the man who helped me and B$N being a great store overall. But I did not feel welcomed at this location.
Review №4
2022-07-05This is a new location after they moved The the place looks very fancy They have improved the cafe recently recently and I love the new tables which can take a lot more people nowIts a very nice place to study have a quiet time drink some coffee and read some book in summary for me its having good time
Review №5
2018-11-24Old store had a warmer feel....should stay open until at least 10 pm
Review №6
2022-06-24Warm, open and inviting atmosphere for a book store. Good coffee and a nice toy selection too!
Review №7
2019-05-31Much easier to find parking for, but Im taking off a star because its smaller than what it used to be. Selection used to be much larger before the move, but everything is mostly there. Theres actually a few tables to work at. Theres still a Starbucks there. There doesnt seem to be a connection to the main mall though, and thats another reason for one less star. There is a very large childrens area in the back right corner.Edit- the first couple of photos are wrong, it only has one story and has since moved. It is definitely not a freestanding structure anymore.
Review №8
2022-01-09The store is clean and used to be pleasant, there was plenty of place to sit, and the staff used to be very friendly. My kids and I are regular customers and come in regularly and usually spend around $50 or more every time we visit.Unfortunately some of the staff has taken covid as an excuse to start behaving in a discourteous fashion. Jess in particular, who I believe is one of the shift managers, regularly finds some excuse to harass me and my children whether its that we brought outside food (This despite there being at least two additional empty tables in the store, and that we bought both food and books in the store) or some other excuse she finds in order to make our visit unpleasant almost every single time we visit.We used to come almost every week. Now we barely come in once a month, and every single time were at the mall rather than it being a no brainer that we will visit B&N, I ask myself if I want to bother giving this store our business, when one of their employees seems hell-bent on making me regret it on a regular basis.
Review №9
2022-02-26Good bookstore! but a noisy cafe since its part of the mall
Review №10
2022-02-20The best place to buy books. Can browse for hours to see whats new and whats off the main stream in books. I always find something