Bed Bath & Beyond in Farmingdale
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Farmingdale, Suffolk County, New York, US
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Site: https://stores.bedbathandbeyond....
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–7PM
Bed Bath & Beyond in other cities:
Really bad attitudes from the staff at this location. Some are extremely helpful and the others just don’t smile, not friendly and ignore you. I was taken to customer service to finish my transaction, 4 members of staff were talking and did not welcome me once they noticed I was standing with a store associate by my side. Once I completed my purchase, the girl placed the receipt on the table and turned around to finish her conversation. Did not thank me, or asked if there was anything else, nor any pleasantries. Extremely disappointed and extremely rude. I have read other comments and it’s not just me who notices the issue. The manager herself is not friendly so who to blame at this point?
Bright, clean and selling small essentials like hair products and other items one would get at a Target. The staff was alright, it SEEMED they were more occupied with closing since it was around 7:37pm. A lot of chitchat between employees. Otherwise, the store was nicely stocked.
Waited on the return line for over 15 minutes, meanwhile the supervisor or manager on duty, Suzanne, just walked around with nothing to do. The woman at the customer service desk, Laura, told me I couldn’t return a baby item and I told her that’s incorrect since I purchased the item on the bedbathandbeyond website specifically and Suzanne told her to accept the return.I’m still standing here waiting for Laura to figure out this return and Suzanne had a regular cashier take the next return. Interesting that she did this meanwhile she saw me waiting over 15 minutes to make a return and just left me waiting. I wonder if it’s because the next return looked like her, a white woman with blonde hair and I’m Hispanic. I won’t be returning here.
The return/exchange desk was efficient and courteous. Slots on the shelves could be stocked better, but perhaps this was slow recovery after the weekend.Checkout was one line for all of the registers and when the line backed up somewhat, a supervisor opened another register.In all, a visit that reflected Bed, Bath and Beyond usual quality of service.
Love this shop! All home merchandise in a pleasurable setting. You can find anything you need here. And if its not on the shelves, theyll order it for you.The selections are numerous and appeal to budgets of all sizes. You can also order online in a safe web environment. Their delivery time is exceptional and their return policy is unbeatable. They also have a Bed, Bath Plus program where for a certain yearly membership price each purchase made is discounted at 20%. No need for the coupons. Which, by the way, the coupons never seem to expire... another good reason to buy at Bed, Bath! Its definitely one of my favorite go to stores.
Whats not to like about BB&B! They have everything and then some! I got great beach towels on clearance 2 weeks ago.. the quality was excellent and they washed well. Their seasonal items, once on clearance are a great buy because you can still use a coupon! I just love BB&B!
Placed an order for curbside pick up at 11:15 am. By 2:00pm still didn’t hear the order was ready so I called.The woman on the phone was very rude and started telling me that they get over 300 orders a day. Waited until 4:15 and went to the store myself where it wasn’t even processed yet!! Someone actually had to go down the aisle and pick it up. Worst part was they never even apologized!! Horrible!!
I used a gift card and found lots of bargains. Theres always at least one track with sale items: done have a small defect and others were just returned and checked items. If youre not fussy you can get some nice things. In addition I got a few Yankee candles and stop for flavoring coffee. Such a variety to be found in this site, plus the staff is very helpful and friendly.
The Bed Bath and Beyond I visited added a new department...at least for me its new because I havent been there in a while. They now have a section where you can get toothpaste, shampoo, Tylenol etc. They really have re-represented their brand. Bed Bath and definitely Beyond. Thanks BB&B 👍
Bed Bath and Beyond is one of my favorite stores. I go into the store today in search of a specific item. I knew where the item was always located but after searching for a few minutes I asked for assistance. The person assisting me couldn’t find the item either and they finally asked the manager. The manager stated that they were all out and they would have to order the item. How don’t you know before time that you need a popular item? It’s no wonder that Amazon is taking away business. I ordered the item from Amazon and I’ll receive it on Monday.
This store needs a complete employee makeover. For the reasons being below..My first impression upon entering the store, was the snarl that laid upon a disgruntled customers face. The customer stomped out the door while sharing some words with what looked like the manager. Did I mention what a terrible first impression this was?Heres how my customer experience went..The entire time while in shopping in the front of the store, I couldnt help but overhear the sounds of two loud and obnoxious employees laughing while making ill comments about customer appearances.An employee named Phil displayed a complete disregard for any professionalism at checkout. He shouted over me while talking to another employee. He showed a complete disrespect and disregard for providing a good quality customer experience.In regards to the display and selection of products- it was ok at best. Item organization was poor and could be much better if they had better signage to find items quickly. In regards to pricing, the majority of their items are overpriced in comparison to similar physical stores nearby ie: Walmart and TJ Max. This doesnt even include the online shopping options available at lower prices.I can officially say this store location scores high on being one of the most unpleasant customer experiences EVER. This place needs overhaul who they choose to employ.
I went in to purchase a toy...yes a toy of all things for my great-niece as a xmas gift. Customer service directed me to the registry representative, and he was super friendly and helpful. He applied my coupon and waived the shipping fee! We were done in less than 5 minutes. I had great experience and will be back to do more Christmas shopping. Thank you Farmingdale BB&B, getting that specific toy was very important to me and you came thru!!
One of my very favorite stores. However, the quality is not that great on most items. Customer Service just warned me that their policy has changed and youre going to have to show your receipt to get a refund of any kind. Supposedly, the policy is going into effect next week. Only time will tell..
Bed Bath and Beyond has always been a great store to shop in as you would find products that were practical everyday things that you wouldnt think about until you needed it. Todays shopping experience has changed dramatically from brick and motor store to online shopping alot of times. Bed Bath & Beyond has kept that get off the couch and shop online experience and lets get out and look at a product, feel the product and experience that product. Wow!! Look down the aisle and see another practical product to try. Unfortunately because of todays situation and environment, its changed and its obvious that product production is down so the experience is not as exciting as it were even 1 year ago but its obvious that Bed Bath and Beyond is trying very hard to please their customers and get as much product in as possible so there are choices. Keep it going Bed Bath & Beyond! Youre winning in a tough environment!
The store was clean, well laid out and fully stocked. I got everything I needed at a great price. The store is also located in a mall that includes other stores I shop in which is a definite plus. The other thing I liked was that an employee asked if I needed help as I was walking through the store.
Not a great experience at all. If I could I would give no stars. I looked at a lamp online that said in stock at this store. When I got there they said they havent carried lamps in years. I showed them the item and they said they would check. About 30 or so minutes later I said forget it because the manager was literally helping everyone and kept walking past me withouy even informing me if the item could be found or not. I will stick with the west Babylon location instead.
No help for physically searching for the items I was looking for. I went to another department to get help and that person searched the computer to ascertain if the item was in stock, which it was. I then went back to the bath dept. and spent 20 more minutes in search of the item, which I eventually found. I believe more people need to be hired.
Similar issue to Moses Piccasos review. Im giving three because Ive bought other things there before. After not finding the item I was looking for I looked online to see if another store did, and saw that its claimed to be in stock at this location where I had just been. Because of this, I tried to call the huntington location to confirm their in stock claim only to be left on hold for about 10 minutes. I wont be going, because I would be very dissapointed to get there and find out their in stock is a mislabel as well.My recommendation is honesty. If an item isnt in stock just say so. Wasting a customers time is more likely to get you a bad review or lose a customer.
I LOVE this place.. Have GREAT things as well as cool types of gadgets N USB speakers etc.. Great selection with every diff department needed to decorate or get whatever you need for your home. From beautiful comforter sets to Candles to Coffee Pots, LOTS of Keurig cup flavors, electronics, home decor Etc... EVERYTHING u can possibly think of for your home... Beautiful collections!!!!! A DEFINATLEY MUST GOTO PLACE, if uve never gone before!! Prices are good as well..
I went in this store because my friend needed to buy a shower gift. I must say that they were out of everything on the brides list of items, she wanted for her party. I found an air freshener for the house on sale. And I bought a friend a present. Prices are expensive, unless the store is having a sale or clearance. The staff was okay.
Stood where thought line started (no markings) there were 2 cashiers. When one cashier was finished with customer he called out my shift is done and walked away. So asked another employee where does the line start? She said at each individual register. (Only 1 open) when that cashier was finished with customer she called out shift done and walked away. Standing in line with 3 other customers we asked customer service now what there are no cashiers she said someone will be with me in a minute. 🙄 this was at 5 PM on a weekday 2 weeks before Christmas.
Total reviews rating 4.3
199 Reviews for Bed Bath & Beyond 2023:
Review №1
2022-04-11This place is always in a state of disarray; they NEVER have the items in stock that are available online… I order many things online, but I like to actually see & feel the fabric, etc when I buy curtains & some other items. Staff is helpful at times but usually just “no, we don’t have it.”
Review №2
2022-04-11I would of said 5 stars but they didnt have hot roller on the shelf. The staff were nice the store seemed sad I hope this location wont go out of business. They has a great sale of green mountain coffee pods
Review №3
2022-05-01I love this store. Most people do not know that you can use expired coupons here. I carry packs of bed bath coupons to use per item. No questions asked. Very friendly staff.
Review №4
2022-07-18There are alot of great varieties of items for every section of a home. I was there looking at fans, but there are very attractive and practical rugs, bathroom accessories, curtains, and to many more items to mention.
Review №5
2022-05-05I went to bed bath and beyond in farmingdale and I worked with Malik..He was so helpful ..he is an asset to the store..take care of him. I had bought a set of dishes for my daughter in westbury but I bought the wrong color..Malik checked and said he had most of what I wanted in stock and he would order the rest...plus he gave me a discount for all my trouble and driving all around...He was just a pleasure to work with.
Review №6
2021-01-27Usually good prices and coupons available for luxury items. Staff not as abundant and struggling to keep up with orders. Lines typically long. Parking is good.
Review №7
2022-04-27Needed sheets. Found exactly what I wanted. Used my 20% off coupon. AND the bathroom was immaculate. A win all around.
Review №8
2022-05-30Told me on phone that they had the item I wanted, but when I got to store they did not. Not Happy right Now.
Review №9
2018-04-18Great quality items. Store was clean. The staff was very friendly, knowledgeable and helpful. They have great pricing on bed and bath items, especially bamboo pillows!
Review №10
2022-05-01The store is pretty small. Didnt find most of the things I was looking for