Bed Bath & Beyond in Lake Grove
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Lake Grove, Suffolk County, New York, US
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Site: https://stores.bedbathandbeyond....
- Monday:11AM–6PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–7PM
Bed Bath & Beyond in other cities:
Great merchandise! Also, the lady cashier I dealt with was very patient and helpful. She told me to take my time while I frantically searched for my BBB coupon. I wish I knew her name; unfortunately, I dont. I met her last week while buying hand lotion. Upon finally finding my coupon, I thanked the lady for her patience and kindness.
Your best bet is to order online or go to another store. Always a long line & their curb service is the worst. They draw you in with 20% off curbside pick up then upon pickup leave you waiting 30 minutes in the parking lot-another 10 minute wait on the phone to find out where the order is. When I called for Credit Sales Rep from the store was very rude
BB&B is one of the best places to get things for your home, office or even health anf beauty. The stores are laid out perfectly to ease your shopping experience and entice you to purchase items that you didnt know you needed but cant live without, now. The coupons they sent to me are invaluable.Get on the mailing list or email account for deals you cant deny.
Went there to buy items for my Mom. She needed coffee, batteries and artificial tears. I was prepared with many coupons, some which expired. The cashier went through all of them and I saved close to $80 off everything. Save all your coupons! They will take the expired ones, too.
Went to the BBB because I was in the area and was making a return. I browsed around and found a throw pillow that had been searching for, couldnt find anywhere! Needed 2 but there was only one. Bought it and went to customer service to ask if another store carried the item. The girl helping me said there was one in the warehouse storeroom upstairs. She went to search. After 20 minutes she came back WITH THE PILLOW! Said it was really hidden up there, but she got it. Love BBB and this location was exceptional! Everyone there was so helpful and went above and BEYOND to help me!!
Called in the morning to see if a particular item was in stock. Call was picked up after 2 rings, and a young lady by the name of Kaitlyn was SUPREMELY helpful, friendly and polite. Sorry others had a bad experience but I can say for certain that mine was a great one.
Very rude manager named Irfan at this store unfortunately. I have shopped here for many, many years and it has been one of my fav stores.I returned something last month and he came to tell me I had returned too many items and this would be the last item I could return. He went on to say that I cant just return items because I dont want them anymore! I explained that the majority of items I returned had a flaw or broke etc. He just went on repeating himself when I told him I was going to complain about him to the corporate office. At which point I asked him if he was going to process my return. So this guy basically insulted me in front of tons of people and the sales associate who was processing my return was also very rude after he did that.This store frequently puts out items in clearance that are NOT functioning or are broken! I recently bought two hoses that both had leaks so yes Im going to return them. They do a very poor job of screening the function of returned items that are put back for sale on clearance.I called CS online the next day and whomever I spoke with apologized profusely that I was treated this way- she said they would speak to him. I have not been back to the store since then, I feel upset and dont want to be repeat treated that way so I will call and see if they have told him not maltreat customers this way. I have spent thousands here over the years and I have been shopping there WAY longer than Irfan has been working at BBB. I was very polite to this idiot but I will not be if Im treated this way again!In addition they spent a few months at least renovating this store with barricades and open windows and it looks pretty bad! The outside may look a bit better but the inside was NOT improved at all- seems like a waste of money and an inconvenience to customers imo.
Returned an item my girlfriend bought me as a gift online to this BB&B location. Store clerk was rude and obnoxious. Would not refund my girlfriends credit card because it wasnt physically present while I made the return. I pointed out that the credit card wasnt physically present when my girlfriend bought it online (and I had all the info - cc#, expiration, cvc number, etc). Clerk still refused to refund the credit card. I asked for the manager (who arrived promptly 15-20 minutes later even though the store was mostly empty of customers) and he rudely said I could take it or leave it. So I took it and used the store credit at the BB&B in Bohemia (where the staff is actually helpful and friendly).Avoid this store like the PLAGUE!!!
A lot of things to choose from staff is very helpful if they dont have the look for it on the internet order it for you no extra charge no delivery charge there coupons can be used on everything except what they have reduced on clearance manufacturer coupons can also be used at the same time you can return your item if dissatisfied a great store
Total reviews rating 4.3
199 Reviews for Bed Bath & Beyond 2023:
Review №1
2017-11-04Great place to shop. Employees are polite and helpful. Very stocked with almost everything. Only complaint is the whole coupon process. I never seem to have enough coupons with me, and it kills me that they dont just give you the discount. I hardly ever go back for an adjustment. They should try a better system. Im sure theres an app for that!
Review №2
2021-12-16As soon as I walked in a woman greeted me and asked if I needed help. She proceeded to help with what I needed. She did an excellent job and although they did not carry what I was looking for, I would go back because I was impressed with the service. Good job on the employees.
Review №3
2022-02-18Nice clean store, very well stocked with a fantastic selection for anything in the home.The staff was very kind and helpful.
Review №4
2021-12-11Laura was my cashier. She went out of her way to help me. I asked a question about the Sodastream. She went to the aisle to try to find what I was looking for. She was informed and extremely accommodating. It was my first stop in a long afternoon/evening of Christmas shopping. I was in a good mood throughout my travels for the remainder of the day. Thank you Laura. Merry Christmas
Review №5
2021-12-13Love It!!! I havent been there in a long time. So glad went. The sales people on the floor were very helpful. I will definitely go back soon
Review №6
2021-11-20Good variety of products. No customer service.went there for a Registry appointment we made online only to be told by an employee (after searching the store) oh we dont do that anymore then we were looking for comforters and another employee was close enough to hear our conversations but never offered to direct us to the right area. Just kept looking at her phone.
Review №7
2021-12-21Wish I could give 0 stars. Ordered an 8 piece Lenox China set and flatware on 12/7 and was told that it woulkd arrive between 12/10 - 12/15. I called customer today (12/21) to find out where thje items were and was told the order was canceled with no explanation.!! Do not shop at Bed Bath and Beyond!!
Review №8
2022-04-06Excellent selection of products at a fair price. Very clean and organized.
Review №9
2021-12-31Alyssa who checked us out had her mask down and I very politely asked her to please pick up her mask for my protection. She gave me a dirty look and basically ignored me.
Review №10
2016-10-16Kept asking a guy for help and kept telling me one second but never came back to help. Went to another part of the 15 mins later and he was helping someone else. Was it me????