Kerbside pickup
Yes
Bed Bath & Beyond in Staten Island
Categories
Location on the map
Staten Island, Richmond County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 718-982-0071
Site: https://stores.bedbathandbeyond....
Site: https://stores.bedbathandbeyond....
Opening hours
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–7PM
Bed Bath & Beyond in other cities:
Comments (199)
Not at all helpful. Poor customer service, in store, after an horrible experience receiving a damaged, on-line purchase. They were not accommodating, at all. I will never give them any more of my money.
Some items are not available in store. But it‘s good that one can order online.
If I could have given zero stars I would have. I purchased items online for pick up in the store. I received an email that my order was ready for pick up. I went into the store to pick up my items. The order was fulfilled wrong. I explain to the girl behind the counter. Nobody understood what I was talking about so I pull up my order confirmation. I also go onto the website to show them what I purchased. Online it states a 5 pack of mini hand santizers for $1.49. I ordered quantity 10 so ultimately I should have been receiving 50 mini hand sanitizers. 10 packs of 5 hand sanitizer. I ask to.speak to a supervisor who tells me that this is a misprint. The sanitizers are 1.49 each. I said I understand but that I wouldnt know about the misprinted items since I could still go online and place the same order. She said I definitely wouldnt be able to, so I proceeded to place the same order while.I stood there. Before I placed the order I asked if the manager if she could.place the order and she said couldnt because the items werent able to be shipped. By the way the order.I placed awhile standing there was being shipped to.my home. I also.asked her if she would.place a new order for me she said that only nj had them so I asked if she could.call them to get me the item and she said they wouldnt do.it. The manager took my printed order and left the register area. I asked the girl at the counter what was happening and she said you just have to wait. I asked what I was waiting for since nobody including th manager said.anything. I was left standing at the register waiting for.an hour and 15 minutes after being insulted and spoken to as though I was an animal. I think that if this is the way Bed Bath and Beyond wants to be represented.I understand why all the stores.are closing. Im sure.i am not the first person to be spoken to.like this by these people but I will not stand for.it. I will never return to this store.
The store did a little remodeling inside. It definitely helped. It doesnt feel as cluttered when you walk in.
Very good selection. Nice prices. Friendly service.
The store was clean and organized. Workers were helpful and nice.
Well today about bed bath & beyond ran all a body care for $5.50 which normally is $18 for one bottle so I enjoyed spending the 550 and getting everything that I wanted to last me for at least 2 years
Still fun to shop but feel like they are downsizing to meet the fate of the other SI. store.
Manager matched the price of a competitive store and that is an excellent way to do business.
Store has really changed. The huge options of linens and bath towels and curtains is no more. Appears as though they are not long for their location.
Store is bare not stocked at all sad to see one by outer bridge they closed was better
Fast trip through BB&B, though I feel like its less stock since the pandemic
The lady in store was great ordered for me..only thing when it came didnt match at all and it was missing 2 parts ... they need to do better... on hold with customer service a joke...John Robert i love this store but..THEY HAVE TO DO BETTER....DISAPPOINTED.
It is new location in Staten Island as i guess! Good store full of things related to its name, but i couldnt find drain strainer the reason i went for. I asked a person who works there, he tried to help but still couldnt find it. I bought another thing and check out process took 5 to 7 minutes because only one registry was open. Social distancing was applied as well as mask mandates
I purchased a vacuum on line to be delivered to my home. It was a gift for Christmas. I received the package and it was rattling. I removed the wrapping and the box was damaged, the merchandise not wrapped, there was no manual. I was so upset! I returned it to the store on Richmond ave, where it was shipped from. I had no problem with getting my money back. It was very upsetting to purchase on line and to received merchandise that was a return from someone else. I can not believe that the store would ship something like that!
Store is false advertising.. saw a body massager on the shelf for $39.99 went to the register turns out it was $119.00. i mentioned it to the man who was helping me and he went to get the manager .. the manager said to me this product is not $39.99 i confronted her how it was on a shelf where there was a $39.99 price tag. she said “well you are not getting it for $39.99 but we will accommodate you and give you 20% off if you dont already have a coupon” I ALREADY HAD A COUPON ... she said “well it is one or the other” she was VERY VERY rude and should be not be anywhere in retail .... they should really put the right products in the right places with the correct prices. i do not recommend this store to ANYONE with their false advertising.. will never go back here again
Ordered on line. Item was shipped from Brooklyn via Texas by Federal Express. Took 10 days to arrive. I could have walked there faster. (Approximately 10 miles)
Had some good item I will return
This Store is a good place for shopping of Home and Kitchen items,especially bedding ,and most of the home items.This Company is regularly sending 20% Discount coupons to returning customers, which makes the price very good.The Shampoo and related products, I didnt find in Richmond Avenue store.
Always a pleasure to shop here. Clean, neat and the most helpful staff. Great business model.
Easier to shop online to find what your looking for. Store does not have whats available on line. Lot of empty spaces.
Nothing in store whats a wasted trip.
I always shopping in there i just love what i can in the store or on line to shop for the items that i need it .. And yes i do use the coupon all the time ..
Its a great place to find all kinds of housewares and holiday things. The staff are nice and willing to help. Ive been shopping here for years and its always a pleasant experience. I find things I want there that I dont find at other places.
Unfortunately they are very low in stock on most items. Sure its Covid related but I took a long drive there and found nothing I was looking for. (Bathroom accessories). Another time its usually a good experience.
The place was not trashed even though it was the last Saturday before Christmas. And I didnt have to search the store for sales help. The young man that helped me was pleasant and knowledgeable. I was in and out in less than 15 mins. I will shop there more often.
Bed Bath & Beyond have very nice employees theyre willing to help you to seek get what you need I would recommend them highly
I used to love this place there was a lot of empty shelves and very limited selection
Some Staff cant tell the difference between left hand and right hand
Very LOW RATING. This store is bad and horrible, the website is out dated. I went to the store because it said what I want is there. Let me tell you attitude is horrible MANAGER did nothing to help!! I paid shipping for them to bring it to the store. ITS YOUR PROBLEM that you dont have it!! when it clearly says in stock on the website. The employees and the manager were very rude, they were yelling and very inconsiderate. ITS a SHAME i buy all my needs from there, BUT NOT ANYMORE. ridiculous how I pay for your mistakes.
They closed the wrong store in Staten Island the other one was larger and also sold baby items and Harmon items .
This location is less than impressive. They dont have a Harmon like the Veterans Rd. location (which i highly reccomend). Their customer service was really good, i was asked by a handful of employees if i needed help. The store iteself was a bit of a mess and overcrowded, then again it is right before Christmas. Overall okay but the other location is much better in my book.
Bed bath & Beyond located on Richmond Avenue in Staten Island is wonderful to shop in. Always has the items Im interested in. Lots of sales people around to help you located items you are looking for.
Always a nice place to visit and the generous coupons help. Store staff are always helpful which is appreciated. There could be a bigger selection of small electronics items as its down to only power strips and some bulbs.
I love this store but the customer service is horrible. Diane should not work in sales !!!! She is extremely condescending and rude. Ive worked in retail for over 10 years so I understand how stressful it can be. But she was extremely gracious to the gentleman behind us with a similar price issue. To tell me that I didnt see a sign that was clearly there was out of line and uncalled for.She offered a few options to solve the gentlemans pricing issue once she figures out what we think we saw. She proved that she was capable of dealing with customers properly but i guess our skin color wasnt to her liking. That was the only difference between the gentleman and my husband and I Ive heard about people experiencing discrimination in this store and its never happened to me until today. Because i worked in retail for so long i go out of my way to be kind to sales associates because i know what they go through and how hard it can be. Because of diane i will never step foot in that location ever again!!!
This not just a place for your home but feel at home within the store staff needs help overall one stop shop for home goods
The staff at this store are very helpful. All you have to do is ask & they help you find what ever your looking for. Its also nice that you can use coupons.
I went there for a clock but I was told by a gentleman at the register that they dont sell them anymore.
Spent $200 today and they didnt have a bag to give me. Had to carry everything out to the car like a vagrant
If you seen one bed bath & beyond, you pretty much have seen them all. The only downside to this particular one is that they dont carry cosmetics, sundries, etc. its nice enough though and the people who work there are helpful, just doesnt have all the bells and whistles of some of the largest stores like the one in Tottenville.
Bed Bath and beyond was nice place for everyone
Service at this store is fantastic. For the most part, employees are very helpful and will patiently assist you with whatever you need. Only complaints are that the store is a bit dirty at times and it may be hard to find what youre looking for, but just ask for help and you will get what you need.
Prices what you would expect from a Bed Bath and Beyond. Cashier could have been nicer. Parking was convenient. On the whole, try Marshalls first. Theyre right down the road.
Customer service needs a little more training when dealing with customers.
Good selection of home goods. A tad pricey when compared to online but decent sales and will take expired coupons.
If you like to shop they have things for every room in the house.Nice thing like pots sets, bathroom set , bedroom sets.
I have had multiple negative experiences on different occasions with one employee, Stefan. He has no customer relations skills whatsoever. Very rude. I loathe going to this store and have found alternatives any chance I get.
I buy my tassimo coffee there and they NEVER have the one I like in stock. Ive asked when they get deliveries and they still dont have it.Please order more Gevalia signature crema. I dont get it, either carry it or get out of the coffee business. I havent had coffee for a week.
Seems like business as usual. Like most stores stock seems to be whatever they had when the doors closed for Covid19. I was able to get what I needed no problem
Not as good as the other bed bath on the other side of the island. This one doesnt have snacks and stuff for sale like the other one does. Otherwise, if youre just looking for homegoods stuff, this is a good store.
The place is way too small they have nothing you need its disgusting they close down the wrong one on Staten Island they should have left the one opening Tottenville it was bigger and had more options terrible job by best Bed Bath & Beyond
Always a winner staff and management are assisting on demand.Have all the popular items and some
5+ stars for the associate who went out of her way to help in kitchen gadgets. They didnt have what I was looking for, but she made alternate suggestions and even assisted ordering the item online.
Remarkable variety of stuff. The tumbler I bought is perfect. The sink strainer I bought doesnt fit. Will take it back and hope for a refund.
Love this store. Always getting in and out of it in 5 minutes the most with exactly what I came there to buy!!!
A substantial downside of this particular location is that it is smaller store than, say, the other one on Staten Island by Outerbridge Crossing, hence smaller selection. Other than that, it is fine, especially if it is more conveniently located. Just try to do your homework and check availability on their website.
Just bought a Sharp Stick Vacum there and the help was great, the Gentleman who took care of me really was a nice humerous person who knew what he was talking about and took his time to explain everything to me, the Vacum he sold me Im very Happy with
I went there to get to items unfortunately they were sold out of one but Im guessing its not popular item to keepa lot of on hand.. the people were friendly and I would go back shopping there again.
Awesome big, well lit and cleaned store. Parking lot is great. Also has a massive selection
Smaller than most BBB stores, therefore, many things are not available though there is a sprinkling of everything. Overall, service is accommodating once you find someone to help you.
I love this store, they have Everything YOU NEED AND WANT!
Fresh look, clean and easy to navigate. But inadequate selection
Everyone is always nice and helpful when Im shopping here
Great store! Great deals! They have the best clearance area!
Never can find an associate on the floor to help if you have a question. The upside is they always have the 20% off coupon. Always comes in handy.
I went in to purchase items off a registry. Following the list on the sheets worked out well. Made my shopping very easy. I even purchased items for myself as well.
Love going to BBB, the store was fairly emty but the shelves were stocked, the employees were very helpful.
Very nice place. A bit smalling are the other bed bath me on so limited on what you looking for
Great store, seems like you can always find what you are looking for. Helpful sales associates.
My go-to store is Bed, Bath, and Beyond, because it has everything I need and 20% off coupons to boot!! Great inventory, helpful staff, and conveniently located.
I had great time there speaking to the girls who work there all of them were very helpful.More place need to hire worker like that made my day Thank you all again.😁😁😁😁😁😁
Love the store especially when have da coupons.
I buy all my personal washes needs . They have everything a I need to smell fresh and look clean. Good customer service
Great place to do house hold items. They allow you to use their coupons even if they are expired.
Great store with tons of items reasonable pricing however they need more employee personell.
Staff was Knowledgeable and effective.
Its BB&B if you like the store its there. Spotless, fast moving lines when I was last there.
Interesting variety of articles for the household. You may find good sales, but prices are a bit high, unless you have coupons.
Place is well stocked only need to keep a check on the staff......one particular cashier was terribly rude and just totally lacked customer service.
Return counter was very helpful also was the sales women that brought me to the exact item I was looking for
Bed bath & Beyond is my home away from home lol Omg this is a store that has everything Love it n the prices arent bad!!❤
Bed, Bath & Beyond always has the things I want and love. Will be coming back!
Love going in there everything is just wonderful!! You can get all your home needs here at reasonable prices!!!👏🏽👏🏽👏🏽❤❤
Good prices, large inventory of items and always people there to help
No cashiers. Staten Island store not the best.
Love this store! Great customer service and lots of stock to choose from.
Great selection of merchandise. Big store. Poor management. Unorganized staff.
The shelves are a bit bare, but the store eas nice
Bed and Bath and Beyond is a pretty good place to shop they just need to work on sometimes better deals and work on better customer service
Reserved an item online. It was available a few hours later. Pickup at the customer service desk was quick and easy.
They had what i wanted and at a reasonable price.
It wasnt like the one in Brick Town Shopping....very disappointing
Had a bad experience with an employee all in my business. Hounding you if you leave the store without buying something.
Great prices, always a coupon to use and neat stuff!
Went for sale item. courteous staff assisted..
Good store.
Great selection and good prices wirh their coupons.
Good place for all home goods. Clean and well organized. Helpful staff
Loves this store, selection of goods and their 20% off coupons .
Friendly staff. They offer a huge selection and it is all kept fairly organized considering how many things they have.
Very interesting and well worth itBought bacon cooker, saved, good people working there very helpful. Ill be back
So much to mention but a great selection of home products to choose from, great store
I had to buy my item on line and the salesgirl was so helpful and polite.
They stand by their products the workers are usually pretty helpful and management is more than helpful. Old vacuum guy
Ordered online picked up in store fast and efficient
This place has like a million options to choose from. Its a great place for shopping for the home.
Todays experience was extremely disappointing.
Love to shop there. good finding things I need
Great products for reasonable prices. I bought a matching rug for my bathroom.
A little pricey but found what I went for with a 20% off coupon.
Save the coupons you get in the mail, they don’t expire. Good stuff!
You are to our curbside service is nowhere near or close to 2 hours its more like 4.
Really nice place. Found what I want. Staff is kind and friendly, answered all my questions. Thanks a lot
Love it
Baby section is severely lacking in inventory. Website said it was in stock and we wasted the trip
Stock was in short supply. Prices were excellent
Found exactly what I needed and a few things I didnt know I needed but wanted...love this place... its like a Disneyland for creative minds.
Store is always empty easy to shop
Who doesnt love BBB, if you cant find it here, good luck finding it.Remember your 20% coupon.
Not well stock
They had everything I wanted in stock. Not like the one in Brooklyn (Industry City).
I Love shopping here & hate it because I always spend more than I wanted. Everything I buy is needed but I always save with coupons.
Great place if youre impatient and want some cool stuff for your house right now.
Good selection of household items, friendly helpful staff.
Overall a nice place to shop
Narrow aisle is bad idea... Good quality but dificuld shoping
Sad. No stock. Everyone needs to get out and shop. Keep economy going.
They have items that other stores do not have
Great Store dont forget your 20% coupon
They stuck everything has to be ordered and shipped to house. Can not by anything in store these dad days
Love this store... I could go broke in this store!!
Excellent store to buy things for your home
This place is much smaller than other BB&B on the island but if its close, it has most things
💖🏊♂️
Love this place. Have bought many things here.
The manager was VERY rude and didnt seem to want to help! The store in Staten island 2795 Richmond Ave!
They had no variety of what I was looking for and no one on the sales floor to help
Its OK, but Id recommend taking the time and driving to the one in The Charleston Center in Tottenville
Very expensive. Was not offered a coupon by any personnel. Next time Ill go to targets.
Great service and food believe me lookin to invest in a location in BK ! About making money!
Clean store. Good service. Very organized.
Nice things and good price!!!
The smell in the store is relaxing and the staffs there are wonderful
The Rep really helped us there was a shipping charge that she did not charge us for.
Always a great place for those types of items.
I am so happy that we went found some unexpected buys.
Easy to navigate a nice selection of curated products.
Cashier who was very rude and ignorant about pricing on things right near register.
How can you hate a store that gives you endless coupons that never expire?
Great service with returns and replacement , its more expensive chain but the fact that you can always return or exchange is worth it.
My go to place for home appliances shopping. Sign up for their newsletter to get 20%discount at least once a month.
Curtain Dept still has winter curtain and drapes. Wake up summer is here.
I havent been there in a while. They have a lot of everything the prices are ok.
All different kind of donuts. They were good.
Service very bad
Nice
The customer service rep was extremely helpful.
Plenty of useful items for your home. Not crowded.
Friendly and experienced staff and wonderful customer service
The shelf are empty and there is no staff
Quick. No line.
They have good quality merchandise.
Curbside pickup very convenient, quick and easy
Staff very helpful, even though I was rude from stress.
Great place for home furnishings.
Good store good selection of household items
Always exciting to see what they have.
Purchased on line _ picked up at store went well
Great deals...love those coupons
Nice store. Helpful staff.
Great inventory, but very expensive!
You find things you didnt think you need.
Store is overstocked. Pleasant cashiers
They show they have things they dont have in store
Staff was not so friendly.
I really like shopping there. !!!
Smell everything and you will buy all scents you want.
Very nice location and greay shopping
I.like this place they have everything that you see on television all the gadgets
Place is phenomenal. What else can I say
EXCELLENT SERVICE AND A LOT OF ITEMS TO CHOOSE FROM AT , GREAT PRICES
You want it they have it
Big and neat easy to find what ever you need
Great store has everything..
Great product and staff.
Anything for house you always find here
Never has what Im looking for
Shoppers were very considerate
Masks. Clean. Sales 🌻
Total reviews rating 4.2
199 Reviews for Bed Bath & Beyond 2023:
Review №1
2021-12-28Had to run here for some quick last minute gifts for the holidays. Some pluses about the place pretty empty in the morning hours but im sure that picks up as the day goes on. All the staff seemed really knowledgeable and i had a few questions on some where things might be located that i was looking for and it seemed like someone Was always close to help me. You dont see this at a-lot of other big box stores gives it a neighborhood feel. Where in New York so you Need a mask while shopping.
Review №2
2022-03-14The store is super neat and presentable. You dont get harrassed while browsing isles of pretty expensive things.The sheets here for a bed is one of my favorite things to get here.My fiance made the bed with new sheets and it felt like I was sleeping on clouds.The parking lot is small. It usually not so busy. And everyone was wearing a mask and gloves when I went there.
Review №3
2022-04-29Love the store especially with my 20% off. They changed the store from before and lots of things are online but still good
Review №4
2022-06-10Card kiosk not functioning. Would be helpful if there was a sign that said Cash Only.Went in there for bath rugs & toilet seat covers and there wasnt much of a selection
Review №5
2020-07-15Its a good bed bath and beyond store. Usually not crowded. Things are clean and easy to find. Amazing return policy. Friendly staff. Also the prices are good, download the bb%b app. Every month they send you a 20% coupon via app.
Review №6
2022-05-06Always a fabulous shopping experience ! Always a wide variety of useful, handy merch! The employees were very helpful & polite!
Review №7
2022-05-22It didnt have a lot of selections in various items. However, It was clean, had short lines and very nice staff.
Review №8
2022-01-03Believe me, I understand name brand. When I walk in a place, I notice prices. Place is clean, but very pricey. It was kind of empty. I have to be rich to shop there. I walked out after I seen 400 dollar mattress topping, 200 dollars pillows etc. I could get more and quality for less. I ran out.
Review №9
2021-10-30The store is super clean but has a Lil cluttered layout. Their as is section is kinda awesome. Love the selection of home goods. Some stuff is overpriced but with the deals and coupons you wont have receipt regrets as you leave.
Review №10
2022-01-04Bed, Bath & Beyond’s other location in Tottenville was a much better store! I went to the Richmond Ave. location to buy show towels and could not find any! I asked a manager where I could find them and he told me they no longer carry show towels in the store! I find this absolutely ridiculous!