Beekman Arms & Delamater Inn in Rhinebeck

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Phone: +1 845-876-7077
Site: http://beekmandelamaterinn.com/
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Total reviews rating 4.3

199 Reviews for Beekman Arms & Delamater Inn 2023:

Review №1

2021-12-21

Stayed in period room which had a warm and cozy ambiance. Was told that the room across the hall is haunted so it took me a long while to finally fall asleep. The staff is so friendly and helpful. We initially stayed in the firehouse room which was quite large with a large living room area and a large bathroom with a spa-like jacuzzi tub in addition to the shower as well. We felt quite comfortable and at home at the Beekman Arms and look forward to returning again. Its disappointing that they donthave the usual breakfast service in the atrium dining area due to covid etc. Do try having a delicious meal and cocktails in the Inns historic tavern and pub on the premises.

Review №2

2022-05-07

Very underwhelmed with the room given the cost. Maybe the historical rooms are nicer, in the main section, but the room I had was in the building behind the hotel. Honestly been more impressed with the majority of chain hotels, room was dark, outdated and depressing, ugly colors and furniture. No breakfast that I was aware of possibly due to covid. Would not go back. Location is central to town, walk to restaurants, bars and shops. Really that was the only upside.

Review №3

2022-03-14

Very disappointed with our stay but the customer service or lack thereof is infuriating. We had many issues during our stay that we wanted addressed when we checked out but were brushed off. We then wrote a letter two weeks ago which I have attached below and have yet to receive a response.My wife and I were recent guests. Upon checking out on the morning of February 21st, we were asked by the staff at the front desk if everything was to our liking. It wasn’t. Instead of writing you a searing online review, we took the time to write you a note about the issues we had with the room. She took our note and said a manager would be in contact with us but it has now been over a week and we are still waiting for someone to care enough to respond.To reiterate, here are some of the issues we had in our room:1. The heater sounded like a freight train every time it kicked on approximately every 30 minutes.2. The bathroom door didn’t close.3. There was a giant spider on the ceiling above the sink. Since it was February, it was probably a dead spider that had been there for some time.4. The sink was chipped and rusting. There was also no hot water in that tap at night.5. One of the lights in the room didn’t work.But the biggest issues we had with the room weren’t written down. The Delamater Inn should not be associated with the rich and storied history of the Beekman Arms Inn. We had come to celebrate President’s Day with the oldest hotel in America and instead of feeling the inspiring spirit of Washington, Hamilton, and Roosevelt, we felt like we were in a sad motel with cheap blankets, thankful that we hadn’t booked more nights. The building and room were both run down with nothing remotely historic about it. Associating this with the Beekman Arms feels like false advertising.We checked in on the 20th of February, and were in room #64. The full rate was $239 plus taxes and fees.We are expecting a response.This letter is also being sent to the Historic Hotels of America, and the National Trust for Historic Preservation.

Review №4

2022-02-15

After visiting, I think we got the smallest, less awesome room in the Delamater House- Queen Room. It didnt look anything like any of the pictures provided. Our room was small, outdated and not in the antique, historical way, but just old, cheap, and not well thought out. Not really worth it for the price. They did leave a sample of NY Sherry in the room, which was nice. The Tavern - was not that good for the price either - staff wasnt friendly and food was just okay. I wholly regret not eating somewhere else for our early Valentines Day dinner.

Review №5

2022-05-24

Well, the best thing I can say is that check-in was easy, but it went downhill from there. We were in the Village Inn, a former motel that is part of the property. It is rundown, to say the least. The toilet was cracked, the sink was cracked, everything is worn, the room was never serviced. The breakfast offered extremely stale baked goods and they were out of coffee. I opted to leave the keys at checkout without waiting for a printed receipt with the understanding a receipt would be emailed to me as stated on a notice in the office. After several phone calls in which it was claimed one had been sent, no receipt. Definitely NOT worth the money. Im never going back if I can help it.

Review №6

2022-07-07

The food and service was excellent. The serving size was generous. The atmosphere was pleasant. Just be prepared to pay very high prices. The worse part of our visit was finding parking.

Review №7

2022-05-08

My wife and I came to Beekman for Mothers Day brunch. We learned after we sat down (as did other customers) that brunch was a buffet despite the fact on the website there was a brunch menu that consistedof onion soup, a burger, braised beef, etcThe brunch which had a wonderful assortment of choices lacked scramble eggs to go along with bacon and lox (salmon). Also inclusion of a 20% Gratuity was not appropriate.

Review №8

2022-02-20

Front desk rude. You will not be staying in the historical inn. Parking is hard to find. Rooms are not in the main building and you will need to drag your luggage through the side streets. Any assistance does not exist. We paid a very high price for no service at all. Wait ..I will take that back and say I felt very uncomfortable by attempting to get service from the front desk staff. They made me feel as if I was annoying them just to check in. The Inn is trying to capitalize on the history of the place. I have stayed at chain hotels that have treated me better and 1/4 the price.

Review №9

2022-05-27

Spent a lovely afternoon in the garden room having a birthday lunch. Food was delicious. Service excellent.

Review №10

2022-06-17

I walked downstairs after coffee service was over - Renee brought me a much needed cup of tea! Fantastic service!