Beitals Aquariums Sales, Services & Ponds in Pearl River
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Pearl River, Rockland County, New York, US
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Site: https://www.beitalsaquariums.com/
- Monday:Closed
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:9:30AM–4PM
- Sunday:9:30AM–4PM
I am so happy with the rebuild that the specialists at Beitals aquarium did on my 180 gallon freshwater cichlid tank. From the initial consultation to the finished product these guys are the pros of aquarium installation. My water is crystal clear, the wet dry filter is a dream come true! Thanks to Craig and Derek my 180 has been resurrected! Beautiful wood stand, unbelievable service and the results speak for themselves! I high recommend Beitals Aquarium Services & Installation.Dr. Louis CastaldiChiropractorEastchester, NY
I have been a customer of Beitals aquariums for over 30 years. He has the largest collection of fish and corals for both freshwater and saltwater. What I like the most is that he is always stocked with parts you need that no one else has. Mail order is great but I like to feel and see for myself what I’m going to put in my reef tank. Beitals is the place to go. I highly recommend them.
I have been keeping fish for at least 9 years, and well I dont think I had received service like this ever. The single word I would describe the staff, one in particular, is Enthusiasm. I had questions when I was setting up a new tank and He answered all my questions to the best of his ability and gave me tips I never knew, something I had not gotten from anyone else. Aside of that, the store has a rich variety of wares, and animals especially fish (both marine and freshwater), turtles, frogs, axolotls, molluscs and crustaceans among others. Distance is the only mild issue I have and that is for me personally.In short, this place is great, coming in to Beitals, you would likely come to a very enthusiastic staff, impeccable service and a wide variety of common and rare animals to choose from.
Beitals, is perhaps one of the most amazing aquatic places Ive ever been to the place is amazing. I believe, Beitals has the most incredible selection of aquatic life in my immediate area. I used to order online for everything aquarium related. I am so pleased to know that I no longer have to worry about loss due to shipping, weather, packaging, etc.Now, I get to shop in confidence and with the ability to pick and choose my new livestock.I highly recommend visiting this amazing place.And, last but not least the staff are incredibly friendly, professional, and knowledgeable.Its obvious I couldnt be happier.
I would give zero stars if I could. I went here today looking for neon tetras, I came in and was mortified. Horrendously overstocked fish tanks, for example a tank full of baby turtles and a tank full of catfish with barely any space to swim. There was a tank that was 99 percent fish and you could barely see anything else. There were 4 macaws there, two of which had clearly been plucking off their feathers, and one of those two that had barely and feathers and was shivering. Feather plucking is most often a sign of malnutrition or bad enrichment and I wouldnt be surprised is this was from both. DO NOT SHOP HERE, this is downright animal abuse and there are far better stores to spend your money at.
Me and the wife been driving down to this shop for years now from out of state 3 hours away and it’s never a disappointment. There’s always something on the got to buy list here.... freshwater or saltwater he’s going to have it or can get you it I’m sure. Prices are all fair to me as I know fish prices and how certain things/events can make them jump up or down from one shipment to the next. Never had a issue with the service here either... staff has always asked if I needed anything or had questions to let them know which is good cause I’m not the kind of person wanting someone hovering over me as I shop lol. The owner I find is a nice guy and right to the point that doesn’t beat around the bush. Forget to mention that I’ve never lost a fish from them and all have been packed well for the long ride back which sometimes has ended up into a 7hour ride back due to traffic.... I also let them know where I’m coming from so they can pack accordingly for me. All and all this is a great independent shop that shouldn’t be compared to them waste of time chain stores.
This place is an absolute rip off. If you dont believe me check the prices for yourself. They have an Air pump (Wisper 60) for $45. This same pump sells for $14 to $18 anywhere else. Thats just one of many items they have that are super over priced. My experience there with the owner was very unpleasant. Very rude and condescending and unprofessional. So many other options out there then this place. Buyer beware!
My children bought me 2 fish as a show of appreciation for the work that i recently did for them in their apt. They know i have been a loyal customer of Bartels Aquarium and over the years have spent hundreds if not thousands of dollars.The 2 fish did not do so well ,one died 2 days later the other lasted 4 days .Their return policy is very clear however my daughter figured since i am a loyal customer that Craig would do something for her. instead he referred to the store policy which i understand ,but i am not a one time customer or an novice in fish tank care. He ended up offering 1/2 price for a replacement albino shark and nothing for the 2nd fish. This is what he would have done for any customer off the street or his memorial day special. I can only say that the $70 my kids spent will end up costing you more because you lost a loyal customer and what i considered a friend. There are other stores that offer the same products and appreciate my business and loyalty. I guess the mighty dollar is worth more than past purchase or loyalty.Thanks.You mention not notifying you for a week which is true but under the present circumstances this was not my top priority. If you think the fish are alive and i am trying to get over on you your mistaken ,Be Well and Stay SafeHoward
Great fish selections but the prices are different every time you go into the store. Being a young fish keeper and a customer for 6 years now it’s pretty discouraging to pay $25+ on a 2” fish where I can get for $10 anywhere else. Sorry friend but Fish Hut is the place to go to. Honest guys and the price isn’t pulled out of the air it’s actually written on the tank. Educate your employees too so they don’t have to send a picture of the fish every time to see how much it cost 👍🏼.
By far the best fish place I’ve been to in my area and I live in NJ! The ppl who are leaving bad reviews about the owner, staff or the the woman at the front door must have had fevers or something that day. It was my first time there today and got VIP treatment as if I was a 20 year customer. Best fish selection and prices by far as I’ve been shopping around being I’m just getting back into the hobby after a 15 year hiatus. They even rinsed out 80 lbs of gravel for me and the owner went over setting up my new canister filter. I won’t spend money anywhere else. A+
Pros: Really nice selection of fish(especially if you do saltwater or cichlids), big store so lots to explore. Nice variety of tanks, decor, driftwood, and substrate available.Cons: Prices could be a little high on some fish, no photography allowed, and watch out for the blue macaw :p hes really friendly but screams to high heaven when you leave his area
Went to go check this place out after a friend of mine recommended the place and it was well worth the drive. I was impressed by the large selection of both fresh and saltwater fish. Every tank just seemed packed, I had to walk around twice to take it all in. And when I was ready the owner himself helped me out. He went as far as catching a specific fish I wanted out of a batch, twice. Overall a great store
This place is awesome, would highly recommend coming here. However I had a tang die from them, but it was most likely from an improper diet, from which the store buys their fish from. And no this is not bashing them at all, its apart of the aquarium hobby. I also bought an eel from them not to long ago, and is doing amazing. Definitely recommend buying saltwater fish from them.
First of all, I see some comments complaining about prices. But with this being a non-chain store it’s hard to compete price wise, so I felt that the prices were a little high but nothing too unreasonable. Usually the knowledge and friendliness of staff makes up for the prices. I was very disappointed in that regard. I don’t trust this place. Came in to look at some Axolotls, and I found two tanks: one with babies and one with what looked like sub-adults. Both tanks used small gravel as substrate. Witnessed one of the bigger axies eating stones. The babies all showed tail and gill damage, and so did some of the older ones. I was definitely concerned about health issues like impaction. The one tank was definitely too small for the number of older axies. The choice of substrate and keeping of so many axies still in their cannibalistic stage in the same tank made me too worried to purchase anything. Customer service also wasn’t great, but we came in at the end of a shift so that’s understandable. The birds were cute, though.
Great selection of fish, many exotics and rare monster fish. A great selection in supplies. Be aware, many fish have sunken bellies and other potential parasites. Dead fish in certain tanks where other fish are eating it. Some tanks are cloudy. Also some tanks have fish prices, most do not, so to get a price you need to speak to someone and they usually call the owner. Beware potential of different prices are possible.
Great selection of fish. Amazing store. But the owner isn’t the greatest man ever. Very rude and disgusting. Also isn’t very bright told me a story of an employee he fired for stealing from him, went there not to long ago and that same employee is still there. Be careful if you have them servicing your house they got a clepto.
Half of the aquariums in the store are dirty I seen a lot dead fish and the salt water section are full of aiptasia. I asked the owner a price on a few fish it seems like he makes it up as he goes and just to make sure I asked same the price on the same fish and he goes up $10 dollars and he’s extremely rude guy I feel sorry for his workers. Not coming back!!! Save your money and go to absolutely fish in Clifton or The fish hut there right next to each other and the staff is friendly and very knowledgeable.
A few months back I was looking for Ember Tetras to stock my newly cycled 29 gallon. I called in asking if they had some and the owner informs me theres no such thing, and that Im probably thinking of EMPEROR Tetras. (They definitely do exist, I found some in 2 different stores a day later.) He told me to stop by and take a look at their selection so I did. Large selection, absolutely massive, but nothing I really was interested in. Ended up purchasing a betta with a unique spotted coloration. Now anyone that has experience with bettas knows that their temperament can vary. Some can get along with other tank mates and some just dont. This particular one happened to like killing my blue ramshorn snails. I decided to return it but the store wouldnt give me my money, looking at me like Im crazy and spouting lines like, Who returns a betta? The owner offered me $8 store credit but I never went back to cash it in. Quite frankly he came across way too arrogant from the entire experience. No one can know everything when I comes to fish. I probably wont go back there period.
Live coral basically all looks dead or dying.EDIT!!!!!! It is now 4 months later and all of the coral in the picture are either dead or no longer there and presumably dead. The entire live coral section should be called the dead coral section. I have no idea what they are treating the system with but honestly bleach would have done less damage from the looks of things. Not one zoanthid in the entire store is even open which only proves my point. Craig was asked about the Scoly corals in the pictures and I was given a price to be sold to me.To the person commenting on my review if it were true what you were saying why wouldnt there be a sign of some sort stating so. The arrogance in this store by the management is completely offputting. I have been in the fish hobby for roughly 15 years and have never seen such lack in knowledge about the livestock kept on premises. I truly dont understand how a place with a such a lack of customer service has stayed in business this long. The one truly knowledgeable staff member that was working there must no longer be working here.To Beitals owners, please change everything about what you are doing in the aquarium business. I truly would enjoy frequenting your store if there were anything to purchase in the live coral section. Please stop what you are doing to the corals and completely redo the section. I do not appreciate being answered with lies about why everything looks dead. The corals in the posted pictures look vibrant to what it currently looks like and you couldnt give away corals to put in my system.You state in many customer review comments that you pride yourselves on customer service. Well I truly feel sorry for you because your lack of professionalism is disgusting and very disrespectful. I look foward to reading what nonsense is spewed from you when commenting on my edit.
Been a customer for many years, Craig, the owner, is straightforward and deliberate.He doesnt mince words , which is fine.Bottom line ...he is fair and honest, if you communicate any legitimate concern, he will listen.In my experience, he has always been informative and professional.A business I will continue to support.
This aquarium is great. I had a load of problems with a tank I bought somewhere else Rich helped me through the process to the point I upgraded my tank and love having an aquarium myself. I was close to giving up but Rich really helped me out. I would recommend Beitals and Rich to anyone and everyone. He really know his stuff.
This fish store is by far the biggest and cleanest one I have been to. They have anything and everything you would need for you freshwater or saltwater aquarium. The staff was extremely friendly and knowledgeable on what I needed. I would recommend this place to everyone and drive the 45 minutes everytime.
Horrible customer service. Walked in and no one cared to greet anyone or ask if anyone needed assistance. The owner Craig also didnt bother to ask for help as he just walked passed us. The prices are ridiculous. Was sold a fish for twice as much as other aquariums. Never shopping there again!
Today we were going to purchase fish and the lady manager was sooooo extremely rude and unattentive to us personally. The other to employees were not informative about the fish and mechandise within the store, one of them appeared to be simply goofing offf... My husband and I along with another shopper simply walked out without making a purchase based on the poor work ethics, rudeness, lack of knowledge of the fish and attitude of the staff!! They will NOT recieve any of our money and might I mention we had intentions on spending at least $300.00 on fish and supplies today.UPDATE: WE WERE ABLE TO PURCHASE THE TIGER BARB FISH THAT WE WENT INTO BEITALS FOR, FOR A LOW PRICE $2.50 A PIECE FROM PETCO IN TETOBORO NJ....... AND NOT THE RIDICULOUS PRICE OF $15.00 FOR 1 JUVENILE TIGER BARB IN BEITALS. SHAME ON YOU BEITALS!
A beautiful store, nearly any fish you could think of frashwater and saltwater, monster fish like koi, arowanas, and even sharks make it a truly breathtaking experience just to visit.Large selection of tanks, stands and artificial decorations, a huge selection of different types of driftwood, knowledgeable staff, and otherwise just a really nice place.Pictures are not permitted hence why I could not share any.A bit to the pricier side though.They also dont have any plants as of now, but they plan on getting them in the near future.
UPDATE:Ive removed my previous review because I heard from someone who recently visited this business. They said that Mr. Beital was very kind to them, even gave them a discount just because. The negative review I left was about two years ago, and I said I would remove it if things changed. Clearly, they did. Excellent work, Mr. Beital. Youre a good guy.
Nice store. Owner doesnt know how to treat customers. Very rude and didnt take me seriously I dont know if that is Bc I am young but this man has zero respect for his customers and employees. I felt very bad for his workers. There are a lot better place close by such as Fishtown USA, pet place, tri state etc,
Nice place awful owner. Couldnt even keep a conversation with him he was just screaming at his workers the whole time. All I wanted to know was if one fish was compatible with another and I couldnt even get a real answer just some bs and attitude. Better off going to fishtown
TERRIBLE SERVICE!!!! KEEP YOUR FAMILY AWAY!! I wish I could give a negative star! What a Waste of Time and Money! The owners should be sent to business school for ethnics! LIES LIES LIES AND MORE LIES!! Watch of for Beitals Aquarium they will scam you one way or another. I have given them endless changes and they disappoint every time!
Very displeased as I drove an hour away from bloomfield to this location they were 6 employees and non of which knew prices of the fish I wanted and they seriously need to update their prices on the tanks as well their employees at the end of the day they were charging me prices on full grown fish and they were babies definitely do not recommend coming here.
Total reviews rating 4.1
125 Reviews for Beitals Aquariums Sales, Services & Ponds 2023:
Review №1
2022-01-29Ive been to a lot of fish stores. And a few aquarium stores. This.... This is a place where the owner has a passion for what he does and excels at it. Craig is THE most knowledgeable person I have EVERY spoken to about all things aquarium. The staff are great. Fish are healthy and beautiful. This is the 110 cichlid tank that he put together for us. We could not be happier. Everything Beitals does is top..... top notch quality. I included a door in the background of one of the photos and the china cabinet in the other so you can get perspective on the beauty of the tank. Sometimes an aquarium shot that is up tight on the tank gives you no perception of what it looks like in the room. Our tank is absolutely beautiful. Note - most of the fish in the tank were from our previous tank, not from Beitals ( a couple are ) Craigs fish are much more colorful, FYI. When we get more fish or anything to do with our aquarium, it will be at Beitals. serious.....
Review №2
2021-07-20The team at Beital built and installed a breathtakingly beautiful 200 gallon marine mixed reef tank at my estate in New Jersey. They were able to do the build and deliver in half the time promised by others in the midst of COVID pandemic and all the logistical challenges that it presented. At the all-day install, they were professional, clean, painstaking and patient. They also maintain the tank - which was deemed too difficult by other big name companies in the area.The level of service and responsiveness is unmatched. On one occasion, while I was out of the country, there was an accident in my tank room that wreaked havoc on the system. Craig, the owner, personally responded to my urgent calls and had a team on site at my house within an hour!Beitels Aquariums has consistently met and exceeded my expectations.
Review №3
2021-12-22If you are in the aquarium or pond hobby. Beital’s Aquarium is the place to go. Craig has the best selection of fresh/saltwater/koi fish anywhere! If he doesn’t have it, it doesn’t exist. His service teams are awesome as all. I’ve been going here for over 20 years. Great place and very knowledgeable staff.John Di Lapi
Review №4
2021-05-17This is such a great fish store. They have literally EVERYTHING you need to build a beautiful fish tank. There are literally wall to wall tanks full of fish, reptiles and even birds. The staff was really nice and helpful and answered all of our questions.If saltwater fish are your thing, this is the place for you. They have a huge assortment and saltwater fish scattered throughout a several tall walls of tanks. So many beautiful and interesting fish to check out. We were there looking at Coral rocks to add to our tank and they didnt disappoint! There were so many to choose from.. every shape and size you can imagine. We ended up buying several rocks and our tank is simply gorgeous.I didnt know you werent allowed to take pics of the fish. Im a newbie so I was unaware that it could stress out the fish. I took a couple pics before I noticed the sign. (oops!) I wasnt using a flash so Im pretty sure I didnt do any damage to any fish though.We will definitely be back for more fish or accessories for our tank very soon.
Review №5
2022-03-05Amazing selection of fish. This is the place you go to for hard to find fish. The tanks are always clean and well maintained. The owner Craig is a great guy he has all the answers you need.
Review №6
2020-05-24We had a problem with our pond and lost almost all of our fish. Craig worked with us to fix the problem and restock our Koi. The staff were empathetic and patient with us while we chose new fish. All the fish in store look happy and healthy, prices are reasonable and selection was nice. I left Beitals very happy and l look forward to visiting and buying more Koi in the future.
Review №7
2020-11-19This Aquarium company is by far one of the best places to consider if you are looking to add an aquarium to your home! Impeccable service! They were attentive from the minute I walked in showing me the amazing collection of water creatures they have. My grandson and I were so impressed we had to get our own custom tank. The service was quick, they were clean and super patient in explaining and giving instructions as I am new to aquariums. Thank you Beital and crew for adding beauty to my home and for such great service!! 😊
Review №8
2020-12-29We just installed a custom tank built by Craig Beital. After months of searching for a master aquarium builder I found a retired builder who told me he can recommend Beitals Aquarium without reservation. We called set up appointment and saw the most outstanding Aquarium store and Mr. Beital with his associate Amanda helped us put together the plan for biggest custom turtle habitat we could bring into our sub level townhouse room requiring going down a narrow staircase, a hallway and a right turn. He set up the plan for custom cabinet, custom canopy, pumps, heaters, filters and lighting which provide basking and UV lighting for turtle health. Today this plan was finally completed with the delivery and installation. The team of 6 lead by Adam safely managed the tight entrances and stairs setting up everything in a professional manner. After installing Adam patiently explained and showed me how to operate and maintain the equipment. The electrical is neat and clean. The programmable lighting was explained and I can customize it to suit weekday and weekend schedules. I was encouraged to call anytime I had questions and assured they are here to stay and will be available to help anytime in the future. I will schedule in the future to learn a system for cleaning the gravel efficiently. A turtle habitat is considerably more complex than a fish aquarium. Craigs recommendations were on the mark. My turtles will be moving in this weekend.I can recommend his service from planning to installation and maintenance if desired. The system is on just a few hours so the water is still a bit cloudy. I include pictures right after the installation. Maybe Ill add more pictures later when my four turtles move in. We are very happy with the high quality of the cabinet and canopy as well.We needed a custom and unique setup and decided quality had to be a high priority. Not cheap but executed perfectly and high value. Will provide decades of turtle pet joy.
Review №9
2021-12-03The store was amazing! The owners were very friendly and knowledgeable. They treat you like family! The store has a variety of aquatic fresh water and saltwater fish as well as corals. A beautifully arranged store from floor to ceiling tanks and beautiful fish throughout! Will be returning for more!
Review №10
2021-09-21The best! Craig is extremely knowledgeable and took the time to walk us through setting up new equipment (including labeling which parts go where and added a label for the date we should clean the equipment). We have already had improvement of our water quality. Craig even provides a number that can be reached 24/7 and told us not to hesitate if we had any issues or questions on the setup. The fish and other stock are of high quality and he ensured the compatibility of everything we purchased. We needed to purchase a new aquarium because ours leaked shortly after we moved the tank and he and his staff quickly identified the issue by asking one question over the phone. We come from far away and couldnt get there for a couple days, and they were very accommodating. We travel to Beitals anytime we need something for our tank - including simple things - because of the expertise, service and quality and its totally worth the time!