Ben & Jerrys in Albany
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Albany, Albany County, New York, US
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Site: https://www.benjerry.com/madisonave
- Monday:3–10PM
- Tuesday:3–10PM
- Wednesday:3–10PM
- Thursday:3–10PM
- Friday:3–10PM
- Saturday:1–10PM
- Sunday:1–10PM
Ben & Jerrys in other cities:
How can you not like Ben & Jerrys? I also like their new location. Its a little more convenient to get too from the park in my opinion and the shop was beautifully designed. Even though its a newer shop they still managed to keep the rustic look and feel of the stores location in tact.
Omg!! So I was there yesterday with my toddler and had to wait near an hour for our guest meanwhile the host was listening to beautiful southern oldies I mean like Jeannie Seely oldies..it was soothing then a cute all black lab walked in had ice cream and didnt want to leave!! It was super cute!!!.... I love this spot and its hospitality!!! Near the metro area of Albany near Washington park and Albany medical... its perfect!
HORRIBLE CUSTOMER SERVICE!! On a tour of Albany with my two special needs children we decided to stop here at Ben and Jerrys for a quick ice cream (our first Ben and Jerrys visit) the young guy at the counter had a serious nasty attitude problem! My child was standing close to the counter in such excitement to get her ice cream, when the worker waved his hand in my childs face in an aggressive loud tone CAN YOU BACK UP MOVE AWAY FROM OVER HERE my childs smile quickly turned into a sad disappointed look as she tugged on me signaling she wanted to leave. I tried to normalize things grabbed our order and had the children go sit at the outdoor seating while I finished purchasing our ice cream. I Shouldve just walked out! So our total for 3 kids size cones and one regular scoop came out to $18.65! I then went out in Hopes to snap some pictures as this was our first Ben and Jerrys visit, the same nasty attitude guy at the counter came over and once again in an aggressive tone shouted I NEED THE TABLES at that point we were near in tears at how rude this worker was and our experience was RUINED!If this is what Ben and Jerrys is about then I will never step foot in another one of their stores! HORRIBLE EMPLOYEEOVER PRICED ICE CREAM , OUR EXPERIENCE RUINED!
Ben and Jerrys is friggin delicious... This reminds me of stuff like Movenpick which you dont find in the US (atleast I havent found one)... I know a lot of people in upstate like Stewarts but for me Stewarts is pretty plain and simple. Ben and Jerrys flavors and creativity makes it as good as an international brand!!
Total reviews rating 4.4
75 Reviews for Ben & Jerrys 2023:
Review №1
2022-06-08It was great ice cream on a hot day! The flavors change daily (I think) and I was lucky to show up on a day they had Chocolate Therapy! Best sundae so far!!
Review №2
2022-04-15Hours of being open: consistent as quicksand. Workers are usually friendly, though not always. Almost all the time out of stock of almond milk. Not sure if they use a quality dairy cow milk or not— will need to investigate. 🧚🏻
Review №3
2022-07-13Love their ice cream, been coming here for years, but they should definitely think about the upkeep and maintenance. Fam sat in one of the exterior chairs and fell because it was broken. Wasn’t a good experience… Can’t always be taking out, right?😞
Review №4
2022-06-09Stopped in for an ice cream on a hot day, the person working was friendly and after I picked up the cone the ice cream literally fell out of the cone right at the front counter on the ground. The employee was kind enough to give me another cone without a charge. Thanks will stop in again.
Review №5
2021-06-30They ALWAYS have the most amazing flavors of ice cream. The prices are high, but the amount of ice cream you get is proportionate. I cant say the same about the milkshakes though, those could be a bit bigger for the price. Overall, this location is small, locally owned, and has excellent staff. Will be going again.
Review №6
2020-02-06The website and Google says they are open, but its 4:50pm and they are definitely not open.Was excited to see they had a location nearby, but if they cant keep their hours current, how can I trust the rest of the operation? Great waste of time...
Review №7
2022-03-11Socialist infested company. Defund the police? Are you kidding me! I dont care how good the food is, never going back!
Review №8
2021-06-18My fiance and I took our dogs for one final walk together through washington park and decided to stop by Ben and Jerrys. We have to put our almost four year old (ten days) Australian Cattle Dog, Murphy, to sleep and thought he should have one final good day. The man we saw Thursday June 17th was extremely kind and understanding of the situation as we rolled Murphy in in a wagon. He gave him one extra scoop of ice cream and gave us our milkshake on the house. To whoever that man is, thank you so much for making our last day with our dog have one glimmer of happiness. Well be sure to come in again soon.
Review №9
2019-10-21Always love Ben & Jerrys! Just got a milkshake this time around. They have the usual cone, cup, milkshake and build your own pint options. Place was clean and not busy at all (it was a Wednesday evening) so it was a quick and gratifying wait to receive my milkshake. Oh and they accept card as payment (cant remember if they accept cash as well).
Review №10
2022-04-01We went there during business hours, but there was just a sign on the dogs saying closed today