Best Buy in Bronx
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Bronx, Bronx County, New York, US
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Health and safety
Accessibility
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Planning
Recycling
Site: https://www.bestbuy.com/
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:11AM–7PM
- Saturday:11AM–7PM
- Sunday:11AM–7PM
Best Buy in other cities:
Well deserved 5 stars to the new Best Buy on 230 th ST.great store and more importantly great costumer serviceI definitely felt welcomed .they have a lot of inventory and good competitive prices .I went there to replace my switch controllers under warranty and Kathrine made the whole process go smooth I was able to get the replacement in the mail less than a week later .I will definitely support them going forward .
The workers check on you alot, which is what i like, comforting from the workers! this used to be a forever 21, but im surprised they turned into a best buy. Me and my dad was just looking at the tvs and the gaming stuff. They had the controller I wanted! (Cosmic red ps5 controller) We might come back, but overall its nice for just opening!
I bought two apple watch series 7 for Christmas when my children opened them in a box came an apple watch series 6, I came to change it and manager Antonio Rivera told me that he couldnt help me and called me a thief when he told me that one changed it and he didnt want to help me. Thank God I made a video of my son opening the gift and that apple watch comes out of THE box. Who are the thieves, they, be very careful, open their packages before leaving that store, xk later, that manager does nothing and washes his hands.
Total reviews rating 4
54 Reviews for Best Buy 2023:
Review №1
2021-07-31We had really great experience coming to this Best Buy! Because they just opened it wasn’t crowded and all the associates were ready to help us. Derek - the associate who helped us knew about the discounts that were available and he also helped us to pick color for our new MacBook.They have 13”MacBook Air in stock (no other Best Buy in NYC had it in stock at the time we were looking for it).Btw the geek squad here is fantastic. Nicolette and Katherine were top notch. These girls knew exactly what to do when we walked in with our old MacBook.This is definitely our new favorite Best Buy to go to!
Review №2
2022-04-21I just came in your store 1:00pm left 1:25pm 4/21/22 and left with no Customer service or assistance. I walked around looking for assistance and nobody helped or acknowledge me shopping for a $2k OLED TV and other stuff. I hope this store get their love for customers back in track.I used to work for Best Buy Mobile East Hanover, NJ and we used to be on point in properly greeting guest and asked gently if they needed our assistance or they needed more time and assured them that we were available when they needed us.
Review №3
2022-05-15Love this location.... and the sales guy name Jean is the best of the best. All my purchases frm TVs to speakers, he has been the one to suggest the best and guide me thru the selections without being pushy. He just makes sure I leave with what I need. Will always come back to this location.
Review №4
2022-06-18I went in on Saturday to buy a new tv. As we’re waiting to be helped I told my 9 yr old daughter to ask if we could use the bathroom so I could change my baby. I was told the bathroom was not for customers. My son was crying because he needed to be changed and yet they still did not let us use the bathroom.All the workers were in the front of the store talking and never even came to help us with the tvs.
Review №5
2022-05-25Liked the customer service and the attention we were given as soon as we came into the door.Someone welcomed my family and directed us to the right sale representative.
Review №6
2022-06-14Was very happy to see a Best Buy store. Staff is very knowledgeable about their products. Loved it.
Review №7
2022-06-15The customer service in this store is terrible, I had to wait 15 minutes to pick up my order, They should have a little more respect for customers
Review №8
2022-01-07This location Best Buy #1261 is AWESOME! I had no idea how to buy a new labtop and Derek Advisor help me pick the perfect one for me. He had all the answers I need it went beyond his job roll and even thank his Manger. If you go there Look for Derek Advisor he really Good. Clean store not that much people go there but the whole Staff is helpful. Thank Derek for your help.
Review №9
2021-09-24This location is one of best locations, very quick service and nice staff...Make sure when purchasing a flat screen for store pickup, have a large enough vehicle waiting near the exit...
Review №10
2022-04-07Excellent customer service! From security greeting you with a genuine smile, to the associates that go above and beyond to give you the best possible experience.