Identifies as women-owned
Yes
Best Cleaners in Delmar
Categories
Location on the map
Delmar, Albany County, New York, US
From the business
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 518-439-2367
Site: https://bestcleanersny.com/
Site: https://bestcleanersny.com/
Opening hours
- Monday:7AM–7PM
- Tuesday:7AM–7PM
- Wednesday:7AM–7PM
- Thursday:7AM–7PM
- Friday:7AM–7PM
- Saturday:8AM–4PM
- Sunday:Closed
Best Cleaners in other cities:
Comments (175)
Cleaned my sons prom tux quickly and fixed a loose button in between proms. Also had an issue with my card and they were quick to take care of it
Easy in and out for dropoff and pickup. Excellent service. Top of the line cleaning & pressing. I knocked off a star because the prices seem high.
I love the Best Cleaners in Delmar! The staff is always very friendly. They have always had no problems finding my order, even when I miss place my ticket. I am thanked each and every time I go. I love that I never even have to leave my car! Keep up the awesome job!
Establishment was extremely clean and well styled! They were quick and attentive! They let me know via text about my alterations and dry cleaning being ready and didn’t rush me to come pick it up!
Ive gotten my clothing laundered, dry cleaned, and pressed here and each time its done really well. Service and professionalism are great, as well. Prices, in my opinion, are far too high, but I still come back anytime I need my clothes done the right way.
So far were pleased. It was nice getting a text when it was ready. Thank you.
Great staff, great service. We needed a suit rushed for a funeral and they got it done in less then 12 hours they were great.
They did a great job cleaning our comforter & the staff was super friendly!! We will definitely use them again!!
Entire process was excellent. Staff was personal and professional. No complaints.
Dry clean service prices are high compared to other businesses. Was charged 50 for 2 skirts.
So I couldnt be happier right now. I brought in a pair of pants to be altered that are fleece lined and waterproof. I dont have a car so im.rather cold all the time and these pants keepe warm but they were too long and I had them held up with paper clips. The tailor heard my story and altered them for the same day! No one does that. And the incredible job she did on the hem was amazing. Will be bringing my business there from now on.
Easy and efficient. Courteous and efficient service with great communication. Will make this my regular cleaner going forward.
Best Cleaners did a fabulous job cleaning my niece’s wedding dress this Fall. She went to a dive bar after the reception and had a great time, but the dress was brown on the bottom!!Best Cleaners removed all the stains and the dress is as good as new!
The staff at this location is courteous and helpful. My order was ready for pickup on time. Will use again.
Ive had several items dry cleaned at the Delmar location including dress coats and Irish knit wool sweaters. Everything came out perfect (the last place I used shrunk my favorite Irish knit and I can no longer wear it). Staff is friendly and the hours are convenient. And theres a drive thru!
Extremely expensive. Linen pants came back wrinkled (clearly from when I last wore them) and I will need to iron them again. The “stain” they couldn’t get out on a shirt scraped off easily with my finger nail.
Took a 100% cotton dress in for cleaning. A few spots of BBQ sauce from a dinner. Stains were removed.Dress is airy with delicate details. I am not happy with how the lace and finer details were presses. Some sections were curled under. Others remained wrinkled and puckered. I have steamed this dress many times myself. I know it is a tedious job. However for 26 dollars, I expect the fine details to be taken care of.Summary: Too Expensive for one dress that needed a simple cleaning with minimal spot removal. Not detail oriented. A major problem for me, because that is usually why I dry clean- to make sure the fine details are taken care of.
I utilized Best Cleaners for a VERY last minute steaming of a bridesmaid gown. Not only did they do such a beautiful job on the dress, they rushed it for me so I would have it in time for the wedding. I was very impressed with the service and the communication. I will most definitely use Best Cleaners anytime I need any kind of service like this. Thank you so much!!
I received a text quicker than communicated that my dry cleaning was ready - very quick turnaround!I brought in a suit jacket that hasn’t been cleaned in ages despite being my go to for interviews. I also dropped off pants that got stained from sitting on paint. On my own, I tried many stain removal methods before handing them over to the experts. The pants are as good as new! All without any chemical smells.
They did a fine job but the coupons received in emails don’t work. Discounts are not applied to bills.
I bring my uniforms to be dry clean once a week. Staff is professional and attentive each time. Location for me is very convenient along with having the option to drop off which was done one time because I wasn’t able to pick up
Great Service, everyone was so friendly and helpful. Appreciate all you help. Highly Recommend.
Very accommodating and professional; fantastic turn-around time light-years quicker than any other cleaner. Excellent quality pressing of my shirts every time, consistently. Also just started using their wash&fold service for regular clothing and it’s such a convenience; they made it as simple and easy as could be. Truly impressed. They even offer to wash my clothes with special detergent because my skin is sensitive to dyes and perfumes, so it’s hypoallergenic and yet still very fresh. I literally recommend this place to all my friends and family and try to convince them to try it lol
The tailor did a fantastic job sewing. Service was solid!
I had a very nice experience getting my leather coat repaired. The staff is extremely Friendly and professional. They really work like an old-time business used to work. Good communication and great work. They even do pickup and Delivery for free. I will definitely be a repeat customer.
Shockingly good quality service. I needed a funeral suit one day earlier than the set pick up day. Staff went above and beyond to conduct outreach to the warehouse to make sure my funeral suit was delivered a day early, followed up with the delivery truck driver to get status updates, and then reached out to me to relay those updates. Amazing, amazing, amazing customer service, I’m debating sending a fruit basket.
Always a pleasure dealing with Best’s employees. They advise me when my garments will be ready and follow up with a text. Can’t ask for anything more.
Excellent service, happy personnel. Was not prepared for the price to clean one bathrobe!! I recommend asking before agreeing.
Very good staff - pleasant, efficient and respectful.
This was my first time using this Dry Cleaners and I have to say I am quite impressed. Most of my wears are dry clean only and I am happy to know I have a reliable quality place right down the corner from me. I will be going again shortly.
Best Cleaners did a great job taking a stain out of my daughter’s formal dress. Appreciated their call beforehand too to confirm cause of stain & what they planned to do to remove it.
Great service - convenient, always timely, and clothes in great shape.
Had suit cleaned and pressed. Clerk was competent and courteous.
Dry cleaning, had to return the tie, it was not cleaned. They said they will redo it no charge.Very expensive. Pants were twice as much as other cleaners, over $13:00.
I re-edited to upgrade to 4 stars. It is a bit pricey but it has enough promotional discount to offset it. The quality and timeliness are top notch. I highly recommend it.
I brought in 3 coats for dry cleaning, two with mold on them. All were cleaned nicely, the coats were ready a day early, and I appreciated the text notification that they were done.
Got feather pillows cleaned and recovered - very happy with this service! Staff friendly and professional.
I Love this business!Quick, very kind, accommodating, and they clean Military uniforms for free!How wonderful, they recognize our service members and offer this service!Im very pleased with the staff, kind,professional, patient!! Their work in the Delmar ny store is fabulous!!Thank you
I called to check the time my item would be done and it was in conflict with my work schedule, so the clerk at the Delmar Delaware Avenue location offered to remain for 30 minutes after her shift because she knew the item was essential. I packed my client up and brought her along to get it while working because someone thoughtful like that deserves to be thanked in person.
They had my clothes cleaned and ready in a timely manor.
Cynthia the customer service representative at the Delmar, NY location could not have been nicer. She patiently explained a process and also took the time to ensure that she had done everything she could to provide great customer service. It is rare that my order is done exactly as I requested. On that rare occasion, the staff is quick to rectify the situation as quickly as possible. Simona, the seamstress is fantastic! Exact, neat and always with a smile on her face. In the many years that I have frequented this location, I have never been disappointed.
This place is the best. I brought in a dress and coat that I need it tailored and dry cleaned for Valentine’s Day on February 13. They took care of everything including fixing the buttons on my coat which I didn’t even ask them to do. It was ready by 5:30 on February 13 and I have dropped everything off at 7 AM. Could not ask for better service or nicer people to work with. And my outfit was perfect!
The people were wonderful and attentive to my needs. The cost of cleaning two short wool costs surprised me. $42.80 for 2 coats made me realize why I don’t wear wool anymore.
I use them primarily to dry clean my dress shirts.
My experience was pleasant but the prices were unpleasant. This will be my first and my last time paying $8.40 just to get one pair of pants pressed. Im buying an iron ASAP 🤨
This week was the first time I used best cleaners in Delmar. Their customer service was excellent. They had my dry cleaning done in 2 days and everything came out great. They give text alerts as soon as your stuff is ready. Definitely a great service.
Excellent dry cleaning service with quick turnaround time.
Fast and easy. Nice to see a modern dry cleaners.
If I could give zero stars I would. I dropped my things off on a Monday for a wedding on Saturday. I was told everything would be ready by Wednesday. I went Wednesday to pick everything up and I only had 4 pieces of clothing that were ready. So I can back Friday morning and they had another piece ready, somehow my pants got dry cleaned separately from my blazer. They told me to come back Friday night as it would 100% be there. When I got there... It wasnt. I asked the employee she said it would be ready Saturday morning and I had to leave Friday night because the event was out of town. I wanted to talk to a manager and she gave me the number of Liz, whom she was on the phone with trying to get my clothes sorted. I tried to call Liz and she would not even answer the phone. Mind you I paid 55$ for this service. I get home and take out the things they had done, AND THEY WERENT EVEN DRY CLEANED. If I could attach pictures I would. Please do not support this place as they do not care about their customers.
Do an excellent job of dry cleaning my clothes. Staff is always smiling and courteous. Love the drive by service.
1st time for my dry cleaning. Great service and turnaround time. I will definitely be using Best Cleaners from now on!
I was worried about this place at first but in the end it all turned out well. I will use this business in the future. And will recommend them as well. Thank you for a job well done.
Efficient, courteous, professional. You receive texts & email when your order is ready for pickup, and if you forget, they send weekly reminders. Great place
I have had several dresses laundered here, and each time has been just as pleasant as the last. They are prompt and professional.Thank you
I had dry cleaning services done. Professional service. I also appreciate their diligence in communicating order statuses via email.
Can be pricey but good. You may not know the price of the service until you go to pick it up. When you pay with cash at the store you dont receive change you get a credit on your account so bring exact change or just pay by card. But still the best dry cleaner in the area and more eco friendly and non-toxic. Free delivery and pickup for any clothes or rugs. Good tailoring and alterations too.
I brought in my winter coat because the zipper was broken. I was expecting a wait , but I was totally amazed when they contacted me the following day telling me that my coat was ready and they had repaired the zipper, unbelievable! Best Cleaners is going to get all of my business from now on. Thank you so much Best Cleaners.
Fast in, fast out, my shirt was done the day before I expected it done
Although my comforter wasn’t ready the day they promised, they texted and called me when it was — and it looked beautiful. Very professional operation
Good turnaround time and reasonably priced. Quality cleaning and pressing results first time there. Friendly staff!
My favorite dry cleaners! I don’t go as often as I do pre-COVID, and I’m glad they’re still in business. Always friendly, competent service. 👍
They had to clean my jacket 3x an the stain didn’t come out very poor service with cleaning my jacket. I do not recommend.
Beautiful job with my dress for my wedding renewal
Excellent quick service! Friendly and personal service!
Brought my favorite blazer in on a Friday afternoon with a dirty sleeve, deodorant towards the bottom, and an odd stain I had purchased it with behind the neck. It was ready by the NEXT DAY, and because that pesky stain I bought it with didn’t come out, they gave me an incredible discount. Great business practices, super friendly staff.
Nice people…good dry cleaning 👍
The woman who works there most days is professional and competent.What more do you need?A smooth operation, especially with pick up and drop off option.
They turned around my dry cleaning in under 24 hrs and even got the smoke smell out of two jackets. Fast and easy.
Best Cleaners has always been consistent!! Staff is pleasant and the drive thru in Delmar is the way to go....very happy with this business
Great work, although I wish they would have called when my coat was actually done as opposed to me waiting until ticket date. When I picked it up it said it was ready on the 18th and I could have used it then, even though my original pick up slip said 21st. I would have come sooner if I had been called.
Clean, not crowded and staff is always super friendly and helpful
Great work, god turn around time
The staff is very attentive and responsive to the drive-thru services offered. Also, later I was pro-actively contacted about a repair that could be made to a pair of slacks I had dropped off with a small tear by the pocket. This attention to detail in addition to providing me a solution is an indication of superior customer service and care.
I always use Best Cleaners for my dry cleaning needs. The clothing is always done perfectly and the service is great!
The Experience was amazing. Little interaction, just thank you’s and follow up. Quite thePleasure doing business the this company.!
Very poor customer service and no follow up on a shirt they ripped. Notice they only comment when they get 5 stars, which tells you they only like the praise. Started going to Handy Dandy cleaners and saving $1.20/ shirt.
Very fast turn around. Great service; and very friendly.
Really needed same day dry cleaning done on New Years Eve so I called this location to tell them about how same day service has failed me in the past at the Slingerlands branch. The employee that answered the phone told me that most locations send the dry cleaning to Schenectady, but Latham does it on-site and would be the safest bet to have it done the same day. That is good customer service and I will be using the Delmar location instead of Slingerlands in the future.
This dry cleaner was quick and reliable. I found their staff to be charming and professional
Old Sheers came back like new.Men’s shirts on hangers and slacks too, just like new!!!!!Efficient and very pleasant staff, always very satisfied!Certainly would recommend.
I love the convience of the Best Cleaners in Delmar. You drive up and they take your clothing. When you pick up they put it in the car! My items came out great! Thank you Best Cleaners. I will return.
They do an excellent job of dry cleaning and are very pleasant when you stop in. Could not recommend them enough. Pete, Delmar, NY
Nicest and most helpful service. Excellent quality with courteous staff.
The ladies who work there are very friendly and helpful!!!!!
Always pleasant to deal with and efficient!
Weve used Best since moving to Albany. Fast, quality service at a good price.
I completely forgot about having my husbands suite cleaned. They called to remind me that it was there. I really appreciated that.
Did a fast and efficient job on the items I brought in. Very pleased
Staff are very nice. Love the fact I can just drive up to the door. And they come right out. Ty
Quick, easy and friendly cleaners.
Best cleaners does great work. I had a tear in my jacket and after they repaired it I couldn’t find the original tear....great seamstress work.
My experiences in the past have not been so good my clothes would not done properly I stated what they had on file but my last experience with the new ownership it was very nice the person I spoke with was very personable are my clothes with done correct
Definitly NOT the Best Cleaners! Worst Customer Service ever. They shrinked my GSTAR jeans pants to leggins! I wasted a whole week only to reach a manager - with no success.
Very courteous and helpful with all my needs when I go there. Wouldnt go anywhere else for cleaning or repairs.
I forgot a eulogy speech in one of my pockets. And before I even left the parking lot the lady was flagging me down, and gave it to me. Thanks for looking out!
So i mainly wanted to get me and my son coats clothes fixed been going back and forth with just pick it back up but no response until they come whenever time they feel like it not sure if it a race thing or what service no good for me.
No stars for Best Cleaners in Delmar. They have ruined two items of ours and promised re-imbursement and refund for cleaning. Nothing in over a month. If you have an item you care about dont go here. By the way you cant post unless you give it at least one star we give it none.
Always great service. My dress shirts and pants always crisp and clean. Keep up the great work.
If you want some alterations, the best kept secret is that Best Cleaners - Delmar is where to go. She is the absolute most perfect.
Fast turnaround time, received coupons, and text notifications when ready for pickup
Excellent and fast service with the conveniency of drive thru is excellent service. Highly recommend!
I had to get a pair of paints dry cleaned in a pinch for an event and they took care of everything in a snap. Very organized company and very fast! Thank you!
Wonderful. Your seamstress is a jewel & her work is just brilliant.
Fast friendly and professional as always. Clothes nicely pressed. Thanks
Store site is centrally located. Employees are always polite. Items return back quickly and cleaned and pressed as expected.
Very helpful and quick turn around time for dry cleaning
Laundry service was performed efficiently, quick and professional. Excellent service.
Friendly employees and fast service. I had a perfectly cleaned and pressed suit! Reasonably priced
Needed a two-piece suit cleaned. Brought in on Saturday. Email on Monday that it was ready!
They were able to get 6yr old paint off of a black dress .for me! Amazing!
I needed a suit cleaned within 24 hours and they were able to get it done as promised
The cleaners is very fast, professionally done and had very nice clerks working the store.
Best did a good job of cleaning some drapes and a winter, wool coat.
Fast friendly good work
Excellent service pricing and ease-of-use. I would highly recommend the shop to anyone and everyone in Delmar.
Wonderful care of my clothing!
I received outstanding customer service from Sinead (Delmar). Thank you.
They pressed my husband’s uniform pants.
Great service, and fast! Highly recommended
Excellent dry cleaning & customer service
Great work!
James an Samoa are great at the Delaware Ave store. Great service.
Coat zipper was fixed quickly, very happy with the service.
Quick, courteous, & convenient dry cleaning. Ty so much!
Cleaning was done on time; pleasant staff
Friendly and quick!
Best cleaners is the BEST.
Had sewing done on my military uniforms and dry cleaning
They did a great job on hemming my clothes.
Great experience and is now my go to place!If you are reading this, you should too.
They cleaned a small area rug.
Great, polite and prompt service.Items came out great.
They have always been on time with satisfactory work. I cant ask for any more than that.
Great customer service and outstanding company. 5 stars
Very convenient reliable service! Dry cleaning services.
Not at all impressed with drop off service over priced close to gouging!
Dry cleaning. Piece of cake. It worked out great
Friendly, informative and efficient! Thank you!
Could do better at stain removal
Always quick turnaround and very helpful staff.
Dry cleaning of shirts, great job.
Staff is extremely friendly.
Very clean, very polite, good service and affordable.
Added me to an email list without my consent.
Great service if a bit on the pricey side...
Very helpful and professionalGreat visit there
The only cleaners I trust with my clothes!
Dry cleaning not ready when promised
Hands down these guys are best in 518. Military friendly
Love the Delmar location !! Fast, easy and friendly
Very professional and timely
Fast friendly service
Very kind courteous staff, very efficient
Use for laundering shirts and pants
Great!
Exceptional service and safe.
Love them
Great
Always happy with them.
Real nice people.
Dry cleaning.
Friendly service
I was not there
They have 2 stores that conduct their business in a sloppy partnership that causes some confusion! Instead of explaining the employees are hostile and rude. Back to Executive Cleaners for me !
If I could give zero stars I would. I dropped off my wedding dress and veil in the middle of January at the Delmar store for cleaning and then the intent to box and preserve. Had to pay a $200 deposit before the cleaning and staff at the time said I’d be receiving a call in about a month when the dress was cleaned to come view and inspect it before boxing. I got a call 2 and a half months later that the dress was ready to be viewed and before I even got there my card on file was charged an additional $255 without my permission or before I inspected the dress. I just got back from the store and I couldn’t be more disgusted or upset. My dress is RUINED. Never in a million years would I have thought that I would be presented my dress in the condition that it is. My dress has a very delicate lace overlay that is now curling and pilling like is was thrown in a dryer, complete with little black fuzzies stuck everywhere just like it was thrown in a dryer with someone else’s clothing. It has a little beaded belt at the waist that is now falling apart in multiple places and the final factor is that my veil isn’t even with my dress, so god knows where that is. The girl at the store today was very nice and immediately called the manager (I know it’s not her fault, she’s not the one who did the “cleaning”) who said she’d look at the dress and call me back. I’m not quite sure how any of this can be fixed and I am disgusted and heartbroken. A wedding dress is a cherished item that is a memory of one of the best days of your life, something that you hope to share with kids or grandkids in the future. My dress is irreplaceable and Best Cleaners has ruined it. ***update*** the “contacting me shortly” never came through. The manager at the store never made herself available in person when I went to pick up what was left of my dress. I was told I would be refunded for the total cost, I never was. Truly terrible service. Bring your business elsewhere.
Total reviews rating 4.6
175 Reviews for Best Cleaners 2023:
Review №1
2022-08-12I am always greeted with a smile, asked if I want a quote first before processing my order, they notify when youre items are done via text if desired. The hours are ideal. The drive through is the best. For accurate, reliable service, its the only place I would go. Other local cleaners lost my products with low technology and lack of tracking ability. They dickered with me about the value of my item that was gone for months. Best cleaners for the win!!
Review №2
2022-06-22I was briefly in town before a wedding and needed my suit and shirt pressed before the big day. Best cleaners turned my items around in just over 24 hours. Everything was done perfectly, and they were very friendly. Too bad theyre not in my hometown!
Review №3
2022-05-17Had a lovely experience with everyone that works there! They did an excellent job with my fiances suit and my dress! I will definitely be coming back with any future items that need dry cleaning. Thanks a lot ladies!!
Review №4
2022-05-02Unfortunately they did now show up two consecutive days for scheduled pickup service. Everyone I spoke to was very polite, but the drivers never showed up and no one ever called. I brought it in myself, and it took 5 days (if you include weekend) to get the clothes back. They did do a good job with the clothes. May try delivery once more, if its another no show and no call, Ill be looking for a new dry cleaner.
Review №5
2022-03-26What a great job your team did cleaning our drapery. We appreciate the fast, friendly service all at a great value. In todays world, your team is exceptional. Thank you, would recommend Best Cleaners to anyone.
Review №6
2022-05-25Got my daughters baptism dress and bonnet cleaned to be preserved, they did a wonderful job and were super fast it was ready in less than a week. The pricing was phenomenal so happy with the service.
Review №7
2022-04-18Brought my brand new down alternative comforter to laundry mat to wash for the first time. There was something in the dryer that left black splatter all over it. I brought it to Best Cleaners in Delmar. They got all the spots out. Good and new again.
Review №8
2022-04-25I have had dry cleaning and most recently a zipper replaced on a new pair of jeans. The service is always fast and efficient. The staff at Delmar Best are always very helpful and friendly.
Review №9
2022-05-05This was my first time using Best Cleaners. Everyone I spoke to was very friendly, and they had a great turnaround time for dry-cleaning. I especially appreciated the drive-thru pickup with my young children!
Review №10
2022-07-13They misplaced my mom’s Calvin Klein button up from the 80s that I had rescued from the attic and was so excited to wear. After going to pick up my stuff and realizing it wasn’t among my items, a months long saga began where I went back 3 times to try and resolve and see if they had found it. In the end they gave me someone else’s Calvin Klein shirt and I returned it pointing out their mistake. The staff at the counter were kind and apologetic, but they didn’t really provide any solutions. I’m really disappointed and saddened that my shirt was lost and it was clear that sort of thing happened often, given how disorganized the attempt to recover my item was. Unfortunately I won’t trust them with items I care about in the future, and I don’t think you should either.