Online classes
Yes
Best Fitness Schenectady in Schenectady
Categories
Location on the map
Schenectady, Schenectady County, New York, US
Service options
On-site services
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Phone: +1 518-374-1234
Site: https://bestfitnessgyms.com/sche...
Site: https://bestfitnessgyms.com/sche...
Opening hours
- Monday:5AM–10PM
- Tuesday:5AM–10PM
- Wednesday:5AM–10PM
- Thursday:5AM–10PM
- Friday:5AM–9PM
- Saturday:6AM–6PM
- Sunday:6AM–6PM
Comments (140)
The facilities are nice but don’t sign anything, they make it incredibly difficult to end your personal training which is really not that great in the first place and will ignore you and play games while you try to get assistance. Honestly just go to a gym that isn’t trying to money trap you
Best Fitness is a great place to work out. Sufficient equipment for all types of routines. The desk staff are friendly, engaging and professional. Some of the trainers are rude. Part of their job description is to engage with members and be pleasant. They are not. You say Good Morning and they dont even respond. Overall, the gym is a great place to work out and I would highly recommend joining. Just dont expect pleasantries from some of the trainers.
Update 12APR21: Disappointed in the COVID regulations enforcement. However, both myself and my family and friends have been vaccinated so I am not stressing over killing them. I dont think the gym did well here, but at this point vaccinations will soon be almost halfway complete so updating the review. As always, you are responsible for your own actions and their consequences.Staff: I am VERY impressed with the staff at all locations. this is more important than anything in my book. I have issues in some areas, but none whatsoever. The staff always greet you and say goodbye. This isnt just during certain times, this is all times/all staff members.Equipment: Best in area overall. There are more than machines for each body part and the machines each have a different focus (I hate when a gym has more than one machine but they hit the muscle the same exact way).Value: Great value overall. If they could add a few massage chairs I would move in. I do like that about Planet Fitness, but thats about all they have on BF except for better hours too. Equipment is in good condition and well maintained.
Best Gym In The Capital Region! I have been a member at several gyms throughout the Capital Region and Best Fitness is the best! There is not another gym that compares to Best Fitness. Best has a variety of classes that will certainly be something for everyone. Their professionalism is a step above the rest. Especially now with COVID best has stepped up in a big way to help stop the spread. They ensure that all equipment is cleaned and members are social distancing. Look no further and join Best Fitness, you won’t be disappointed.
By far the best gym in the 518. From the staff right down to the equipment. The staff goes above and beyond to make you feel like a member of their family. You walk in and instantly you feel at home and comfortable. Being the biggest gym in the area you are never fighting for equipment and you have so many options. I will never go to another gym! I love best fitness!
Best gym in the state of New York! Incredibly clean, the most welcoming staff, and the best group classes you can ask for. Everyone is very personable and very helpful. The gym is in pristine condition and the equipment/dumbbells are spotless. Everyone should choose this gym if they are looking to have a wonderful gym experience.
Best Fitness Schenectady is a 5-Star gym all around. From the immaculate facility, to the outstanding customer service, and variety of classes/equipment, Best Fitness is a gym for all. I have been a member at Best Fitness for over 10 years and through the years Best Fitness has supported me and challenged me to be the best version of myself physically and mentally. The staff goes above and beyond to make you feel like family. Each Group X class is tailored to meet the needs of each individual’s different levels of fitness. Whether you are a beginner or you have been taking a class for years, all are welcomed and easily encouraged to do and feel their best!Additionally, when Best Fitness reopened their doors during the Covid Pandemic, they made sure to follow all health and safety guidelines to ensure a high comfort level amongst members. It is great to see many familiar faces at the gym again and know that everyone has the same goal; to support Best Fitness, like they’ve supported us in helping to keep the gyms an honorable environment to work out.If you’re looking for a gym that not only offers outstanding classes, clean equipment, and inviting staff then Best Fitness is the place to check out!
After my twins were born, I was always too busy to go to the gym (or at least thats what I told myself). Then before I knew it 10 years had passed and I had put on a lot of excess weight. I never felt good, let alone how it affected me mentally every time I looked in the mirror or had to shop for clothing. Then in December I finally got sick and tired of being sick and tired. A friend suggested I give her gym a try and I started my membership at Best Fitness Schenectedy that month. Little did I know I was going to strike GOLD!!! I love this place. Its clean, there truly is no feeling of being judged, and theres no high pressure environment. I did do an evaluation that led me to hire a trainer but that was my decision and I had many years to make up for in neglecting myself. Everyone is very friendly and helpful. Ive even had to ask a few other members for help on occasion and theyve been super. Im finally finding myself again. Three months after joining, I had lost 13 pounds and was down almost 5% body fat. Im smiling again when I look in the mirror! Dont get me started on my trainer, Alana B. This woman is a key factor in my successes. Shes understanding but firm, professional, knowledgeable, motivating, encouraging and always positive even when she has to push me a little harder. Shes real and has an energy thats contagious. I always leave the gym feeling like Ive accomplished something thats going to get me to my end goals. Ryan T was my first experience with an instructor for any of the classes. His HITT classes will kick your butt but are so rewarding. He is perfect at making you feel like you can achieve anything and that you belong here. His ability to inspire your best will make you want to set your alarm to take his next class. I do believe Ive found my home. All of my experiences here have been positive from billing to employees and the facility itself I would strongly encourage anyone to give it a try. What is there to lose other than extra weight and negative self thoughts?Holly B.Glenville, NY
Best gym in New York can’t recommend the gym enough. Feel very safe and comfortable using facility during COVID. Mask policy strictly enforced at all times, everyone is social distancing and cleaning at all times. Workers have also done an awesome job keeping the gym clean and sanitary at all times. Safe gym, awesome gym, Love the gym, and most of all appreciate it and the workers.
I have been a member at this location for years. The staff is very knowledgeable and always willing to answer any questions. The gym is extremly clean both before and after covid. The members are respectful and friendly. I love how big the gym is, with plenty of equipment not offered at other gyms or best fitness locations. Everything this gym has to offer is top notch, 10/10 highly recommend.
Currently a member at Vent but just checked back at Best Fitness and Eric has this place running better than ever. The new upgrade and innovations make this one of the best workout spaces in the area. The staff was very accommodating and I will certainly switching back over. Couldn’t be happier with the welcome back
Just wanted to say thanks to the Housekeeping crew! They are always detailing the equipment and cleaning the locker room. Ive noticed it before Covid-19 started so its nice to see they have been doing extensive cleaning. So I definitely recommend this Best Fitness if you want a clean and professional gym.Ive been a member for 3 years and no issues .
I started when I was 15 and still in highschool at the tail end of the pandemic. It was my first time ever setting foot in a gym and I felt extremely welcome, any questions I had about working out Eric was delighted to answer them. To fit everything into my schedule I had to start going to the 5:30 class and I go every weekday, every time I woke up and wanted to go back to sleep I remembered about the staff who were counting on me to get here and try my hardest every single day. I’ve been doing this for about 9 months and I have never felt better. Also during the Bfitt class Ryan always helped me out with my form and helping me figure out which weights are the best for me. Carly always taught me how to persevere through the pain during studio cycling class and David helped me focus more directly on form. - Dan
I have been to a couple gyms before best fitness and none of them were even close to BEST Fitness. They offer a ton of different classes, my favorite being bfitt60 which is a high intensity class with an amazing coach who is also one of the best trainers there.. everyone is very friendly and the gym is also super clean! Since the opening of COVID, the gym has been running very smoothly, the people are super respectful of cleaning equipment and keeping their distance from eachother .. overall 5/5 recommendation for this gym! I am glad to call this gym my second home!
As a Member I have lost over 60+ Pounds with Best Fitness. The Professional Staff and Trainers remained focused and dedicated to my Fitness Goals and to keeping me motivated throughout the process. I Highly Recommend this Fitness Center also for the Strict Policies in place to combat COVID-19 in terms of Social Distancing, Mask Requirements, and Consistent Sanitation by Maintenance Staff . I will be remaining a Loyal Member!
Largest gym in the capital district, can’t recommend enough. Feel very safe and comfortable using facility during COVID. Mask policy strictly enforced, very spacious environment with plenty room for social distancing. Staff has done an excellent job keeping the gym clean and sanitary around the clock.
I recently moved back to the Capital District and have been looking into a gym to sign up with and ultimately decided on Best Fitness after meeting with several of the staff. Not only was the staff welcoming and made the sign up process easy, but the price was very reasonable. Im excited to start my personal training with Ben in the coming weeks and finally shed the weight gained during COVID!
Amazing staff here and an excellent gym! Eric and Emily made sure I had a great experience up front. The gym was clean and spacious and they actually play good workout music in the gym area.
This gym is 100% my home and has been since 2012. I recommend to anyone and everyone who wants a comforting place to workout! You make so many new friends and everyone who works here is ALWAYS willing to help with whatever you need! Sign up and you wont regret it!
I joined Best Fitness around 3 years ago after tearing my ACL. Little did I know the people there would become like a second family to me. I do use their personal training services which have gotten me not only back to the shape I was in before my injury but probably even better. Ryan is amazing and knows how to keep you positive to achieve any goal you set for yourself. Best Fitness also offers a wide range of classes that I absolutely love. Spin, hot yoga, barre, strength and cardio are some that I take regularly. The schedule is set up so you’re able to take multiple classes a day if you want. Best Fitness has also handled the Covid protocols wonderfully and they are strictly enforced. I know this wasn’t an easy adjustment for us all but their employees always are so polite. I would recommend any of the three locations in the Capitol District!
I had been working out at best fitness for about 10 years before Covid19 happened and absolutely loved it. The staff made me feel like family and the gym was always so nice. Since Covid19 I was very timid about going back, this is now my second week back and all my worries have faded away! The staff is still those friendly faces, always greeting you and checking in. I thought the gym was clean before but now it’s impeccable! Thank you for always being the BEST!
Unfortunately today I froze my account, and might cancel at some point (we’ll see). The disappointing part is that the Schenectady Best Fitness has been one of my favorite gyms in all my years of lifting despite the subpar management and maintenance. It is well laid out, large, great selection of machines and free weights, and is average for cleanliness (pre-pandemic). Unfortunately when something breaks, it can take an extended amount of time to fix. The very sad part is that this location (I can’t speak for other locations) has effectively stopped enforcing masks and patrons are barely cleaning their equipment after use, if at all (to be fair staff used to be good at enforcing masks, but that was only after several complaints from other patrons and the enforcing stopped at least a couple months ago). So if you have covid-related concerns, this location is not recommended. If you like the idea of having the freedom of not being forced to wear your mask correctly while working out, this is your place! For example, staff will walk right by you and not say anything even if your mask is under your mouth! I know no gym will be perfect, but some are better than others and at least try. Lastly, climate control on the gym floor is insufficient in extreme weather. I’ve seen the thermometers on the clocks read as low as 58° in the winter (usually it’s the low 60s) and in the summer as high as 88° (usually upper 70s and humid), so workouts tend to be unnecessarily uncomfortable in either extreme.Weights: 🌕🌕🌕🌕🌗Machines: 🌕🌕🌕🌕🌗Cables: 🌕🌕🌕🌕🌑Amenities: 🌕🌕🌕🌖🌑Hours: 🌕🌕🌕🌗🌑Temperature: 🌕🌕🌕🌑🌑Cleanliness: 🌕🌕🌗🌑🌑Management: 🌕🌕🌑🌑🌑Equip. Repair: 🌕🌕🌑🌑🌑COVID rules: 🌘🌑🌑🌑🌑No comment on classes, don’t use but several are offered.
Nothing but great things to say about Best Fitness! They have done a great job with the COVID guidelines and continue to improve their facility every day. So glad to be a member there! Caring staff, great classes and tons of equipment! Go check it out :)
Best Fitness is a second home for me. The staff is friendly and professional, the community is supportive, and the facilities are well maintained. I spend at least 90 minutes at this location, six times a week and I always leave saying This was the best part of my day.
I originally went into the gym to freeze my account and had to sit down with one of the managers so they could give me the details on how freezing would impact my membership. I was impressed that they are allowing people to freeze free of charge, and after I got talking with the manager, he was so reassuring that I wasn’t alone in my concerns and the gym was doing everything to maintain a safe environment. Sooo I decided to come back rather than freeze, and I’ve only been a few times now, but it has been great so far. Thank you Best!
The classes are amazing. BFITT and yoga are just what you need. Ryan is an amazing trainer and coach. Sarah yoga classes are a perfect mix of workout, stretching and relaxing your mind. Bill Sunday morning Yoga class is exactly what you need to end your weekend and prepare for your work week. The gym is clean and I feel safe.
I love this gym. The staff is amazing, the gym is very clean, and the classes are great. I’ve lost 15 lbs, and have gained a lot of definition, strength, and stamina from doing their bfitt classes. I highly recommend this gym.
Awesome gym! Well cleaned and maintained often. I love the Bfit class! Its a great full body work out. Trainers and staff are friendly and helpful :)
This gym has hidden fees left and right. Your not just paying for your membership here. I would recommend planet fitness over this gym. On top of that planet fitness is open 24hours while this gym is only open until 9. Overall horrible experience.
Considering everything going on (pandemic) these guys are on it. Staff is constantly there cleaning, answering questions, and above all spreading positive vibes.Im pretty upset it took my regular gym closing for me to get a membership. I dont see myself going anywhere else.The gym is pretty spacious as well, so crowding has not been an issue either.
Hands down the best strength class Ive taken in a long time. Comparable to OrangeTheory in terms of the equipment and structure of the workout but far more strength based and less cardio which is perfect for building muscle and burning fat long term vs relying on a constant cardio routine. Also, cant beat the price AND the super accommodating staff including an owner who truly cares about his members and trainers who help you get the most of the workout classes! Great environment and great experience!
Ive been a member for 12 years and ive never had a bad workout. Great staff, friendly people, clean facility from top to bottom. Ill honestly never go to another gym.
The negative reviews for this gym are simply hysterical. My partner is a HUGE gym buff and Im an on&off regular. Best fitness is great. They have all the equipment I could need, and then some. The trainers are as varied as any other gym, the community being equally varied.Dont take the other reviews of people complaining about customer service to heart. I once switched my cards without telling them and ended up with $300 in fees, and when I calmly called and asked for help, ALL of those fees were eradicated and I was given the month free.
I am absolutely appalled by how horrible the service is at this gym, with specific regard to the sales department and membership services. I had been a member at Best Fitness for over 2 years. I recently tried canceling my membership because I have moved to a different state. When trying to cancel my account I was treated rudely and forced to go through one-hundred and one different hoops just to attempt closing my account. It wasnt until I received a call from ABC Fitness, that I was aware that my account was in fact never closed. I will not name any names, but the person in charge of canceling my account decided to wait until the next pay period before finally sending my cancelation to ABC Fitness, and in doing so charging me an extra $20 as a monthly fee for the month of August. These types of untrustworthy and shady dealing are the type of actions that make me glad to not be a member at this gym any longer. If you are searching for a new gym to join I highly recommend looking elsewhere. There are plenty of other better options than here. Try Vent Fitness down the road, from what I hear from friends who have switched from Best to Vent, the service is better, the people are nicer, and most importantly the facility and equipment is more up to date and nicer. If I could give a lower star rating than one I would. Please dont make the mistake that I made.
I have been going to this gym for 3 years now. I like the environment, staff And workout equipment. Best fitness of Schenectady has always been a clean gym but since COVID, they have stepped up their game.
My move to upstate NY would not have been as wonderful as it was if I didn’t find Best Fitness. I found my new gym family here and I look to coming here everyday. The front desk staff has been nothing but helpful to me and I always appreciate their friendly attitude. This place is special.
Nice gym! I visit family in Schenectady often, and try to keep up my routine. This is one of the best facilitys Ive been to. The equipment is well maintained. I initially thought the treadmills looked dated, but they were very smooth and comfortable to run on. The staff was very friendly and helpful.
Do they have good gym services? Yes. Friendly staff? Yes. Do they honor the contract you sign with them? Yes. But do they do this all in good faith, not trying to milk you for every penny you have? No. For instance, I have to pay for an additional months membership 13 days AFTER I move away. For their lack of flexibility, I award them 2 stars.
Where to start! The gym is clean, tidy and recently updated. Staff is not only friendly but personable! Front desk staff pride themselves on learning your name. I have tried a handful of gyms in the area and nothing has compared. For a reasonable price you get unlimited BFITT classes, access to the 3 local gyms, hot yoga and barre class, Zumba, etc. Speaking of BFITT... best group classes in this area, hands down. The combination of strength training and cardio/conditioning is perfect. Ive tried HIWB, Vent E3 training, etc. and nothing compares. Ive had friends and family who were just visiting for a weekend take a BFITT class with me and they agree theyre the best classes theyve taken anywhere. A lot of other group training classes do not require their trainers to be certified. Not Best Fitness. The cherry on top is Ryan Taylor. Best group fitness trainer in the Capital Region. He knows everyone who takes his classes. And Im not referring to name only. He knows their personal limitations and modifications, as well as knowing when to push them harder because he knows their POTENTIAL. Im super proud to be part of the Best Fitness family!
My experience over the last 20 months at Best Fitness has been positive overall. Ive been to many gyms over the last 25 years, and they all have shortcomings (significant, in some cases). Best Fitness Schenectady seems to have most things in order. Of course, you may find a more posh gym with more amenities. However, what Best Fitness provides for under $20/month cannot be beat. What is most attractive about this gym is the sense of camaraderie and goodwill that I feel there. This is likely engendered by the owner and his staff, and is a key attribute for a personal development facility to make everyone feel welcome and comfortable. Otherwise, all the equipment and amenities are of little compensation. Bottom line: This place is absolutely worth your time and money.
Terrible establishment. The management is some of the worst I’ve experienced anywhere. Extremely unfriendly and have no cares about the people that pay to go there. Of course signing up everything is going to be happy and smooth. Once you sign that two year contract they don’t care about you. Fees pile up on top of each other with no exceptions. My brother and I moved out of state, after the contracts were finished. 6 months later, started getting charged again. They are sketchy people, don’t fall into their trap. Go to one of the many good gyms in the area... vent fitness is close by but abc fitness in Latham is far superior to any gym around.Forgot to mention the 60$ per year fee for maintenance. That fee is for patching equipment with duct tape rather than actually fixing it. They are just a franchise solely about money.
I have been a member for several years and Id like to give my honest opinion for anyone who is looking for a place to work out.Nice big place, I have barely had to wait to use a machine even during peak times. I dont use the steam room but nice feature...The custodial staff is awesome.. always working hard to keep everything clean.Had some issues with management and billing, a quick email to the higher ups and the regional manager personally called me from his cell phone and straightened everything out for me.Unfortunately I did see an employee recently use the rest room and not wash his hands.. not sure if he was a trainer or not but still unsanitary.Overall 3 stars for the handwash thing but Id definitely recommend this to anyone looking to better themselves
Regarding the latest changes to the gym... Less space for the people who work out on the floor and who use free weights and machines. Youve already taken away a bunch of machines that members use on a regular basis without asking us which machines we use the most. A good manager would have asked us which machines we would have most wanted to stay. Many people are angry at these changes and I know of at least 15 people who are leaving the gym, quite possibly us included.
Do not listen to this rhetoric people. Best Fitness is a highly respected gym, and its team is full of very helpful and thoughtful individuals. Clearly these people dont go to the gym to workout, they go to criticize. Ive been there a year and their team has helped me in every possible way they could. I enjoy it, and HIGHLY recommend it!
I have been a client at Best Fitness for years, and a personal training client for nearly two years. The gym itself is clean, the staff courteous and friendly. Our personal trainer Kory, trains my whole family. He is both professional, friendly and knowledgeable. However, I believe the most important trait a personal trainer can have is to be personable. Kory connects with his clients providing a comfort and strong support to improve ones physical well being. You never feel judged, or uncomfortable around him and that immediately clears the way towards progress. Kory certainly goes above and beyond a simple hour of training, he has clients consider all the factors connected with their health and helps encourage better lifestyles both in and outside of the gym. I have always recommended him to others and will continue to do so.
I have been a member there for more than 4 years. Out of no where the club started charging me more than what we agreed upon in the contract we signed. Upon calling the gym to ask the reason behind it some manager picked up and made up a story that ABC financial who takes care of the accounts is the one behind it, and that they did it for everyone. To make matter even worse the guy told me If I dont like it I can cancel the contract. First of all you dont tell any member to cancel the contract when you dont have a valid justification of your action. I call the ABC Financial to make sure that is true, they said they have nothing to do with increasing the price and that the gym itself is responsible for all of that, with that being said they got no remorse for blatantly lying. Shady establishment, I wouldnt be surprised if one day they just start ripping people off for their life savings in the name of corporate and if you question that they will just tell you to cancel the agreement. Use a Credit Card so that way you got some hope of getting your money back by disputing it with the Credit card company.
One of the best equipped gyms ! They have a huge section of strenght and cardiovascular machines! The leg section in so huge you never have to wait on a wheels day! Best bang for buck in Albany capital district
Ive been a member of Best Fitness for about 15 years, and I like everything about it. The workout area is spacious, the equipment is ample and kept clean, the staff is friendly and approachable.
This gym is very large with many free weights and plenty of bars, benchs, squat racks etc. You will almost never have to wait to use them. The staff is friendly and willing to help you with your different goals. Their is a vey large selection of machines and cardio equiptment . This is by far one of the best gyms I have worked out in ever. Also, Just remember to always read you contracts before you join any club!!!
Hands down the BEST gym in the capital region. Great selection of equipment and they have a ton of group classes. The hot yoga studio is awesome and I love the BFITT classes. Perfect place for all fitness levels.
I started with Best Fitness December of 2015. I had a few issues and all of them have been addressed and resolved. I am taking away one star because some of the staff didnt seem to care about the issues. Overall I enjoy the gym and my trainer Marina is excellent!
Warning others to take your business elsewhere. Spoke to Ben and was very disappointed with his response to several charges on my bill this month when we had left a message and cancelled the membership during the early months when Covid started. He said he never received my message and refused to refund the 3 charges on my card this month. I had to call my credit card company to dispute the charges and have them blocked. Nice way to treat first responders during these times.
I joined the gym three months ago. I love that there are so many machines and nice, friendly people who wipe them down after they use them. I like the clean ladies restroom and huge locker room which is always filled with women talking about their experience. I like that there are changing rooms, big mirrors and a steam room. Women give you space and privacy. Nobody is loud or on their cell phones. It is a relaxing, peaceful environment.The staff are friendly, professional and they cheer you on. They are happy to answer any questions you have about food, calories and equipment. Its a safe, warm place to be.I love it so much I find myself going everyday. I have met so many people who are reaching their fitness goals are doing well. I like the fact that there are people from all ages and all different backgrounds. You meet teachers, nurses, Moms, college students and many other professionals.I like that the trainers answer questions and chat but do not ever ask you to sign up with them. They never sell you anything. They never ask you to buy lessons, bars, water or anything.Come join this gym. Ask for Crystal, Nicole or Brittany, they are all really nice...you will love it here! A happy, satisfied client!!!
One great gym. Tons of equipment. Tons of cardio. And a steam room!
The gym is fine to work out in, but you can find a cheaper gym almost anywhere. Their business practices are extremely questionable if not fraudulent. Im speaking of the company in general because I had they same problem in both Albany and Schenectady. I recommend staying away from this gym and company completely. The contract included many hidden fees throughout the year as well astronomical fees for cancellation. In my case they continued to bill my spouse even after I told them to cancel both of our accounts and then they will claim ignorance about it all in the end when confronted. An honorable business would refund you your money but they sad too bad.*Buyer Beware*
This place has really stepped up their game! New treadmills are GREAT!! I always get a pleasant greeting and feel great about my workout. I have referred several of my friends and they love the HUGE selection of strength equipment. Happy to support a local business.
I’ve been a member since the gym opened. I use the club frequently, I’m not a stranger to the staff. I roll with all the changes and very respectful to their business model. I started with a key tag to check in, moved to 2-3 app versions no big deal. Today I went to the desk and asked for help because I could no longer login to my app to scan in. This young, thin staff member with a big earring and black hair pulled back in a pony tail was incredibly rude. Unfortunately it wasn’t the first time. Apparently, there is a new app! Short on time I asked if he could just check me in. He said I need the new app to check in. I asked him if I could just have a key tag rather then down load another version of this app. He said sure and wanted to charge me $$$$ for the tag!!! I’ve been paying monthly dues without interruption for over 10 yrs and now I have to purchase a key tag to get into a gym I paid $thousands of dollars over the years!
Fantastic gym! worth the money to join.. Very reasonable price!!They have a ton of amenities.. Love the hot yoga and spin!!Very friendly and professional environment especially the management!!
SKIP THIS GYM!! I have been a member of Planet Fitness, The Fitness Center and Best Fitness, they are by far the worst gym I have ever dealt with. Longer contracts and high membership prices and fees, probably because they cannot keep up with places like Planet Fitness that offer the same services and equipment at a fraction of the cost. Keep in mind they only have two locations. Ive only been to the Schenectady location. Whatever you do, DO NOT sign up for a two year contract, the fine print guarantees they will not waive the 100 dollar fee if you decide to cancel. To give you an idea of the type of people running this gym: Im cancelling my membership 10 business days in advance and they are still going to charge me for the month of September, even though I havent been there in 12 months as I moved away from the area and am no longer local. Thats almost $300 dollars thrown away. When I asked to talk to someone corporate to see if they would be willing to waive the $100, they were shady about who I would contact and convinced me it wouldnt be worth the trouble. Good luck trying to get in touch with the higher ups, whoever they are?? It is a mystery! Interested in personal training? I am athletic and fit but wanted to get new ideas using the machines. That was completely disregarded. First, you get a salaes pitch, you have to pay even more grandiose prices to see a personal trainer, or be part of a personal training group. Then they will take you in the middle of the gym where everyone is working out and can watch you as you embarass yourself doing ridiculous exercises you would otherwise not be able to sustain without a trainer. **BOTTOM LINE: all they want is your money.**
As a member for many years, I called because I was told by a staff member that CDPHP members received a price of $14.99 for a monthly membership. I called - no, I was told that cannot be correct. I get all my dues back at the end of the year because my place of work reimburses me through my insurance - but its the principle. Perhaps all the staff should know the same information and not guess, as this information I was given was incorrect and now I am mildly annoyed.However, as far as the gym goes - its a gym with basic gym equipment. But, I would rather go here than Planet (the colors there give me a headache and they dont have group classes) and the majority of the class instructors (spin, yoga, pilates, etc) are phenomenal.I am basing my review on the average between loving the instructors but disliking the way my membership was handled.
The fitness counselor’s that are in charge of enrollment must get commission . They do not allow you to have a trial run unless you agree to a two yr contract with a 7 day MBG. Horrible rude experience when I decided to cancel within 24hrs. I expressed my concerns & this guy (Rahsaan) couldn’t be mature enough to cancel my enrollment. To add insult to injury I had my 6yr old daughter with me. The Manger is rude also, comes out to process the cancelation & had the nerve to ask me to keep it risk free 30days. I realized this gym was not for me. They make up these contracts as they go. They don’t have the consumers best interest in mind. They just see $$. They are Not worth it!!
Best Fitness is no doubt the best gym in the area. If you are looking to reach your goal, the staff is extremely helpful to help you reach those goals, and make sure you feel the best you ever have.
Awful. A couple of years ago I was looking to join a gym and since this place was the closest to my house, I was hoping that this would be the gym for me. I looked online, but they did not have any pricing for their memberships. Annoyed, I called the gym to get pricing over the phone, but was told I needed to come in to get pricing. I told the woman I was just searching for information, but she refused to give me any pricing . A couple of weeks later I tried again as I was narrowing down my gym options and was really hoping to keep this one as an option since it was so close to my house. Once again I was told they would not give me pricing over the phone and that I needed to come in to the gym for pricing. Incredibly I went against my principles and drove to the gym to get pricing. Shockingly, they told me they couldnt discuss pricing with me until I took a tour of the gym. I was stunned. I told her I was not interested in taking a tour of the gym at this point and that I just wanted pricing. She refused. I walked out. Astonishingly, I returned to the gym a week later like an idiot to take the tour since I really wanted to join this gym. When I got there to take the tour they handed me a form to fill out that required me to give them all of my personal information including address, phone number and social security number. I couldnt believe it. I laughed and walked out. Lesson learned. This place reminds me of gyms in the 90s where they tried to trick people at every twist and turn. I thought those days were behind us, but I guess not at this place.
Great Gym one of the largest if not the largest SqFt in the state. Has a huge assortment of equipment multiple rooms a lot of free weights and enough plates, cable machines, plate loaded machines open padded floor for whatever turf for sled push pulls, trx, aerobics room and all sorts of classes and trainers available, circuit training room. If you want to get in shape or get really strong you can with room to work out
I joined Best about a year ago in hopes that I could get myself back on track. I started with the bfitt classes right away and quickly became addicted. Ive been going now 2-3 times a week and love each workout. They arent easy but it feels great afterwards!
Go to planet fitness. Open 24 hrs. Best is trying to rip me off. They say i owe 1,300 dollarrs on 2 memberships. I have the money taken right out of my account. Im waiting for a bad credit rating then bring them to court and sue. They have caused stress and heartship in my life. I even called them. They said a manager will get back to me. Never happened.
Great place to work out tons of equipment and very clean gym
The customer service at best fitness is amazing. The gym is spacious and clean and I love working out here. Definitely would recommend this gym if you live in the area!
Helpful staff, clean facility. Wish some of the members would pick up after themselves!!
Love the gym and equipment! Some of the staff is horrible in personality. Although Brian, Jahi are pretty cool. Personal trainers, Toni, and jo jo, very unpleasant. Otherwise, nice gym and variety of machines, I must say.
Signed up after pressure-filled sales appointment (I know, dumb of me especially since my instincts were telling me NO!). Anyway, never got my personal trainer session but that seems ok because the trainers dont look very professional from what Ive observed. Dont think Im missing anything. Ultimately I am leaving as the childcare is disappointing and makes my kids cry. I usually have to drag my kids away from anywhere we go if there is a big room of toys but after my last couple workouts my kids run to me crying and asking mama, can we please go!! They are putting on their shoes and pulling me out the door. Now when I suggest we are going to the gym they cry and refuse to get in the car. I cant workout if I cant use the childcare! I was assured when I joined that the monthly childcare fee could be changed at any time if I wanted to switch to the pay-as-you-go childcare. Given the chance, I would have fulfilled my one year membership (because I believe in meeting my obligations) -- all I wanted to do was stop paying for childcare on a monthly basis but after speaking to Brooklyn I was told I need to pay $100 cancellation fee and get out of the contract completely. What!? Fine, Im happy to do it. See ya.
This gym charges extra fees without telling you about them. Their daycare sounds good but it is actually very difficult to use, since you cannot drop in, you have a window of time to call ahead and make arrangements (no more than 24 hours in advance, no less than 2). This club is a big waste of money.
When signing up for the membership last year, I was not told about the term of the contract. Once realizing the terms of my contract were over two years. I expressed my displeasure over the process. I was contacted by best fitness, and as a show of gratitude they have canceled the remainder of the contract and I do not have to pay anything! You do not see that type of gesture from a business that often.
Really weird. I called Sunday 3:38pm and spoke to a man in membership. I simply asked if they do month-to-motnh and he said yes. I said what is the cost. He said he cannot tell me I must take a 14 day free membership and he will discuss it only then. I asked again can you at least give me a ball-park are we talking $50 or $75 a month and he said he cannot answer it and will only tell me after I take the 14 day free membership. WTH? For me, thats no way to run a business, tell potential companies a basic idea of the price of your services. When you refuse it makes me feel like you maybe youre hiding something. So I will go to a gym that is more transparent in prices.
Just signed up and I’m loving it! Has everything I’ve been looking for, classes, clean and really nice staff. Can’t wait to have my friends join too. Trying there bfit class next week.
Best Fitness is THE BEST! Amazing variety of equipment, classes, trainers. SO much space. The functional training area and BFITT 60 group training are my favorite!!
Great Gym. Clean and well kept. Most importantly amaZing Zumba!!! I have a membership at the CDYMCA too. It is more than four times the cost. I get much more value out of the Best membership IMHO.
This place is horrible. After waiting until our two year contract was finally over we cancelled the membership and I called to confirm it was cancelled twice and assured it was and I wouldnt be charged again. Of course I was and have now called five times to get that charge refunded. Every time they tell me oh yes it should have been taken care of and they will do it right now, but it never happens. Finally I have contacted my credit card and they are going to take care of it for me. I would avoid this place like the plague. They suck.
Went here while visiting family in town. It was exactly what I was looking for to get in a solid workout. They have tons of strength and cardio machines, but also plenty of equipment (and open space) for functional fitness workouts.
Love the Hot Yoga, I feel amazing when Im done with it...Jason, the Manager helped with an issue, he was extremely nice when I needed help. Shout out to Kwame, my trainer, Ive lost 25 pounds since joining the gym!!
One of the nicest gyms I’ve ever been in; huge and super clean! Staff is welcoming and kind.
Long story short this is a shady establishment. My wife and I worked out here while in town visiting. I think this guy was the owner, but when we came in he tried to charge my card $40 instead of $20 which was what was agreed on over the phone. My wife caught him right when I tried to swipe my card and of course he played dumb. He was also just very strange in general throughout the entire process. Would grade the facilities and amenities a 4/10.
I really enjoy this gym. I mostly take 2-3 classes a week so I love how many different kind of classes they have and their schedule. Love it.
Love the gym. Theres a ton of equipment and its clean. Staff is always willing to help. Definitely recommend this place to work out.
This is a very shady business. They will not give you complete information concerning you membership and will let customers pay for the workers mistakes. Theres other and better gyms that do not cage-in their members.
Dont start a membership here unless you plan on croaking on one of the machines.they will have a debt collection agency called ABC financial harass you every day for the rest of your life. Even if you try canceling before the free trial has expired, they will continue to charge you and not let you out of it. When you sign that paper they should give you a quill to fill with your own blood because the devil will now have your soul. Unless you of course like the sound of your phones ringtone because it will be going off consistently all day and evening. I can only reasonably assume the reviews higher than 1 star are the combined effort of multiple bots they have active to give the illusion of authenticity.
Extremely poor customer service is their goal evidently.. As well as predatory business practices. I would not advise my worst enemy to join here. It was nice at first then went straight to crappy services.. Cancelling mine today and going to a better gym. DO NOT JOIN HERE..!!!!
Been a member for a few years here and right off the bat I knew it was a good safe professional workout facility. The staff is always polite and kind.
Been at best for about 2 years now I love it here, but I don’t understand why the hours are so short during the days makes it hard for people that have work/school and can only get a late lift in.
Place is a joke. The sales staff is way shady and blatantly lie to you. tried cancelling my sons membership and the first guy said he took care ofvit. Got charged another month. Then the next guy said he took care of it and he pushed the date out a few extra days so ABC charged me another month. When I told him I wanted the $40 back he said wirh attitude call ABC. Called ABC said they needed proof of mistake. Blah blah blah...
Love the gym..staff i great
Best is a clean gym with a lot of different machines to choose from..be careful when signing and cancelling training contracts they will charge for an extra month if you dont cancel more than 30 days in advance..otherwise its a great gym.
Best Gym in town. The BFITT classes are amazing motivating and so much fun. The instructors are fantastic I take class 3x a week.
I love this facility the atmosphere is very welcoming! A large variety of classes and the trainers with each their own technique makes it an exciting place to workout. I would recommend this facility to anyone!! #toteslovesitall
Excellent BFITT crossfit classes and trainers. Clean, quality equipment and good hours. Reasonable monthly cost.
Two stars for there being a variety of equipment and in non peak times it is always available . Lot of the machines are aged and could use an upgrade . Staff is next to terrible , none of them seem to care about anyone there . They care about getting you signed up and into personal training so they can make their commission . Turn them down on that and you are disowned . The staff is only there for free workouts while working they could care less about you . Someone brand new never worked out before could crush themselves on a machine and they wouldnt care
Great gym with a great staff. Clean and run well.
I like BF a lot. I have been a member for more than 10yrs. For the great majority of my time there has been very little to be disappointed with & the staff has always been great!
Great enviorment to work our in, great costumer service with great workers. The amount of machines and equipment is large and follow the Covid guidelines in the time of the pandemic.
Always liked it. Has everything youd need. Good price. Kinda hard to cancel when I was about to move but worked put fine. Friendly staff.
Clean facilities, great staff and the classes are the best in the capital district. Awesome gym
Called to asked a simple question (availability of a piece of equipment) and they wanted to immediately transfer me to a membership director. They kept ignoring my question and asking my name over and over. Got a manager in the phone expecting better service, NOPE!
13 years going there. Still a great gym
I switched to Best from Planet Fitness and If im being completely honest, Ive gotten a lot bigger and stronger since then. Love It.
Love the customer service. Love the gym!! Been here many times and always get a good pump on.
Had an issue with finance, Ben cleared up the problem and provided me with detailed information which was helpful.
Nice clean gym. Good selection of weights and cardio machines. Good amount of space to work out and move around.
One of the best gyms I’ve ever gone to
Best customer service and great atmosphere
Just joined up cal week ago. I love it, best gym Ive been to.
Doubled my bench PR from one bar too, two bars, soon I will add weights.
Great gym, great people, I always love coming here for a workout!!
This is a large open gym full of all the free weights and machines anyone could possibly need.
Great gym! Great management and very clean.
Best place ever the more fan members there the more discounts. Equipment is always available. Go there. JUST DO IT!!!
I have multiple gym memberships, and this place is my favorite. Well worth it.
Friendly staff great environment and a huge facility never had an issue with anyone here.
So spacious, so clean, great gym
Best gym in the Capital District, hands down!
BFitt best class in capital region hands down!
Excellent people,service and equipment. Im out of town and when i come back ill be here!!!
Best gym out there.
I like it, everyone is friendly and helpful.
Love it
Best gym ever!! Come get some gains!!!
Theyre all about their money and place is full of stuck up beef heads
Great experience great customer service and great facilities
They are a good gym
BFitt. Best workouts, best people.
Good place to go for your workout.
Total reviews rating 4.2
140 Reviews for Best Fitness Schenectady 2023:
Review №1
2022-03-23Really great gym. Friendly staff and has a huge variety of equipment for all levels and areas of fitness. I especially liked that there was a large open area with artificial turf to stretch and do kettle bell circuits.
Review №2
2022-02-09I have been going to Best for about 3 weeks now. The staff has been very friendly and helpful. They have reached out to me and answered all my questions. I really like that there was no pressure to sign a contract and just take my money. The gym is very clean and all the equipment is well maintained. The BFITT 60 classes are great and are very challenging. Coach Taylor along with all the coaches are top notch. I would recommend this gym to anyone looking for a good clean and friendly place to workout.
Review №3
2022-02-08Signing up at Best fitness has been one of the best things I have ever done. They are clean, professional and offer so much for athletes and non athletes. I have had an injury for about 4 years now and other training centers were not helping me to strengthen my weak areas. It’s been about a month since I started training here and my injury has been getting better and I wasn’t getting the work I needed at other gyms. Thank you Best Fitness.
Review №4
2021-10-26I am only in town for a short visit, but this would be my home gym if I lived here.I appreciated the professionalism that the front desk and manager displayed!Extremely clean bathrooms and gym floor!
Review №5
2022-02-06So, I filed a complaint with the NYS Attorney General about Best Fitness and them charging me for an extra month of personal training. They have refused to negotiate or refund my money. So, Best Fitness you are a company with bad policies that screw your customers. Do not sign up with them. If youve ever had the same issue, please reach out to the attorney general offices. With enough complaints they will review their policies and force them to make refunds. Also, so you know. I paid $172 a month for 4 weeks of 30 minutes of personal training. Wanna know how much the trainer got? 40 bucks. $10 for every session and he wasnt paid for prep time.
Review №6
2022-03-22Gym itself is nice, payments and membership are shady as hell. If you sign a temp 1 year membership ensure 100% they dont auto renew you for a year. Because the will and youll be stuck paying for an extra year.
Review №7
2022-03-30This Gym has very nice and modern equipment and great friendly staff. There is Personal Training and the trainers are actually in shape and know what they are doing. There are classes for HIIT cardio and they have an MMA class as well as Yoga. It is very impressive
Review №8
2022-02-10After being a member of Best for 10 years, I recently changed my membership to include some newly added classes - Barre, Pilates & yoga. Very happy with the additions.
Review №9
2022-03-10Great facility, clean with lots of equipment. The staff are all very friendly, knowledgeable, and helpful. Would recommend for anyone looking to improve their fitness!
Review №10
2021-08-13So glad I tried this gym! Staff is very welcoming and helpful. Trainers and instructors are engaged and encouraging. This is the cleanest gym I’ve ever been in. You see cleaning going on constantly. Great classes and workout areas. Reasonable fees also for what you get.