Big Lots in Albany
Site: https://local.biglots.com/ny/alb...
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:9AM–9PM
Big Lots in other cities:
Done with big lots. I went in for a few bags of discount Halloween candy none of which rang up correctly. I went back in and spent way too much time waiting for them to figure out a simple return and repurchase and they actually wanted to argue that 2 of the bags of candy werent half price! This was late in the afternoon so I guess they were charging full price all day. Check your receipts!😠
I called Big Lots to see if they had a particular item. Long story short, I ended up on hold and bounced around between 2 people. One of those people was friendly, professional, and helpful. The other was not and purposely hung up on me, even though I was actually cordial. The next day, I went in to make my purchase. While there, I ran into the store manager. While we were talking (hes super friendly), that phone situation came up. He listened to me and said he would make sure it was taken care of. He was going to pass on the compliment I had for the one woman and deal with the other ones unprofessional behavior. Five stars, because I felt that all but the one person I dealt with, were great. Friendly and professional. They had what I needed and even pointed out a sale connected to that item.
This biglots has a few employees that are unfamiliar with discounts and are a bit rude. Using military discount here is a bother to some of the employees. One employee said they only offer this discount for veterans day when in store the PA system announced it would be 10% all year round.... hopefully someone can set this straight and tell employees to be nicer to their customers. At this point I dont like going to this biglots... 3 times Ive had employees that werent super nice
Tried to do a simple exchange with my receipt and a item of equal price. Unfortunately the lady who was the cashier took forever to process the transaction, looked completely confused and refunded the money to my credit card instead of doing an even exchange... So now Ill have to wait for the money to be refunded before I can purchase the item I actually wanted. Ill just go to fivebelow and pay a lot less for a better product.
I went there to finance a couch and the ladies that work in that department are some of the rudest people I have ever come across. They treated me like I was beneath them. Needless to say they didnt have the couch I wanted so I had to come back in a week. Well a week later comes and I go back. No one was in furniture so I paged for help. They walked right by me and ignored me. I waited 30 minutes then paged again. Only to be treated rude once again. I will never go to the big lots in clifton park again.
Cashier who checked me and my granddaughter out today was awesome great personality very personable great customer service skills i will return again i never go into this store but what i experienced tonight i will definitely i wish i could remember cashier name she was the one on central ave colonie next to price chopper this was friday night around 6pm
We are going on a camping trip we stopped in because big lots has good price nice people and helpful people I got an air mattress got stuff to do smores this store is next to Price chopper on Central Ave and 155 in colonie ny I just started their point system I like it I highly recommend to store so I give 49 stars +1 being patient
For Something BIG or Small - In Your Home or Outside!! Even Food - Snacks -Drinks and some Awesome Dried Foods thats Made Or Tastes Great, Doesnt Cost an Amr or Leg 😊 Big Lots Has Always been a Great Place Just as Good IF Not Better then Some of the Higher End Stores!!💛💚😍
A large store similar to wal-mart, but more crammed. I did find a very nice and high-quality-looking tv stand, but they didnt seem to have most of the furniture in stock, I was forced to buy the floor model. The floor model, of course, was a little beaten up, but it was worth it, given a greatly discounted price. The employees seemed very slow at helping us, but it was nice of them to help us load the heavy floor model into the car. Overall, great discounted prices, but expect wal-mart atmosphere.
Total reviews rating 4.1
147 Reviews for Big Lots 2023:
Review №1
2022-01-31It was incredibly refreshing to visit this store. All the staff said hello, asked if I needed anything, and were very wonderful. You dont find that very often in stores anymore these days
Review №2
2022-01-23You never know what youll find. Some stuff is always there. The rest is a thrift store junkies fun times. Do they have...? Maybe. Maybe not. I love Big Lots.
Review №3
2022-02-28Found what I wanted. Got to use discount coupon. Clerk super friendly and helpful with the member program info. Clerk remembered me from an earlier visit, which is unusual for thus type of store.Click like if helpful.
Review №4
2022-05-23I absolutely love this plaza! They have all the stores I love with out being trapped in the mall!
Review №5
2022-04-01They have some nice furniture. I bought my pub table set there.
Review №6
2022-06-03Always a good experience. My first stop every weekend shopping
Review №7
2022-06-14Very nice and clean store very organized
Review №8
2021-11-23Big Lots was great. Very good prices and friendly and helpful service. You find unusual items.
Review №9
2021-06-04This biglots location is neat and well organized. They have a good selection and prices are very reasonable. If you shop here I recommend signing up for their rewards so you can have coupons emailed. The savings thru that is very well worth it!
Review №10
2021-02-21You can thank the female employee that was working 2/19/21 5:00pm at the register for making you lose out on a sale for over $700 because your store does not sell pens nor could she spare me one when asked. The reply I got was “ the owner buys office supplies at the dollar store.” That was some amazing customer service I tell ya! I am no longer going the purchase the ashford gazebo I was contemplating. You have lost my business for good.