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Phone: +1 631-580-6193
Site: https://local.biglots.com/ny/cen...
Opening hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
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Total reviews rating 4.2

199 Reviews for Big Lots 2023:

Review №1

2022-06-12

I ordered a shelf unit online. After assembling most of it there was a factory defect. It took me weeks to get this far. Not because it was complicated but because Im disabled and in pain. Jason at customer support was efficient and helpful. He said it was OK that I just couldnt take every piece apart. I brought it to the closest store, the Centereach location. I wasnt planning to do this today but I was 1 day past the 30 day return policy. I spoke with Bill, the manager. What a pleasure! He was professional, respectful & just plain NICE! He got Hector the furniture manager, also so helpful and nice! They were sorry it happened and both went out of their way to make the return so fast and painless, literally! I dont like asking for help but I was already in pain from putting everything in my car. I didnt have to ask! As Bill walked to my car with me to take the heavy box and 2 assembled frames, Hector was busy inside with the packing slip processing my return which I didnt know. I assumed I had to follow bill back inside but Hector suddenly appeared at my car with my refund receipt! I was speechless!I asked them if that was it? I can just go? I was in disbelief! They said of course! as Hector made sure I know I wont see the refund for 2 days.Even though the factory defect wasnt my fault, somehow I figured I was going to have to argue, mostly for not taking everything apart. Instead, I was so impressed with the way they act⁹ like they appreciate their customers! I will definitely be back. They have great deals, I just have to be up to shopping.Big Lots, TREAT YOUR EMPLOYEES GOOD! YOU HAVE AN AMAZING STAFF!! Even the cashier I approached to ask for the manager was a very polite young lady!Thank you Bill!Thank you Hector!Thank you for being professional and just nice people!! Ill be back!

Review №2

2022-04-30

Prices are great.....only issue I have is store maintenance....in the front of the store there were mirrors and pictures in frame on The floor and I had to pick them up in order to go through and it was difficult to get them to stay on the shelves as there were no guards to stop them from slipping.

Review №3

2022-04-20

Went because web site said item was in stock. But wasnt. Had to go to different locations.

Review №4

2022-05-31

Always lots of fun things to find , and very useful too 😁

Review №5

2021-12-30

Went for Santa pictures. Santa and his staff were amazing, kids had a blast. Will be back next year for sure. Shopping was good also.

Review №6

2022-05-07

Mostly, you can find great deals, but not all the time.

Review №7

2021-10-26

Compared to Ocean State Job Lot, theyre at least honest from the get-go and tell you that they do not accept ANY coupons at all. For the most part, never had an issue making a return or a purchase because they seem to care to find out the truth. Hope it continues this way.

Review №8

2021-12-19

No assistance or associates to help me. Waited in the furniture area, seated on a sofa, waiting for assistance, walked around the aisles found no one, I even had a customer ask me for assistance while I was sitting, under the assumption I worked there, sin6they saw me sitting for a long period of time.

Review №9

2021-06-10

This place on the website offers 96 count kcups products I drive all the way there . Not to have it So I asks the manager if she can substitute the other coffee for the one they didnt have her response was NO and walked away. She was so rude I will never go there again. And if I could give O negative zero I would you dont disrespect customers

Review №10

2021-04-18

Every single thing that they had on display, that I was asking to buy, they did not have. Then I asked to buy the display and I got a no as well. Why have the store open? They told me to come back another day to see if they have anything in stock. Im trying to buy patio furniture for a beautiful Sunday, thats today. I will buy somewhere else. Its funny how eager they were to help me but then had no help whatsoever. Good luck buying anything from this store. I think its more for show. Just so you can go look at it.

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