Kerbside pickup
Yes
Big Lots in Ithaca
Categories
Location on the map
Ithaca, Tompkins County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
SNAP/EBT
Yes
Phone: +1 607-266-7066
Site: https://local.biglots.com/ny/ith...
Site: https://local.biglots.com/ny/ith...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:9AM–9PM
Big Lots in other cities:
Comments (87)
Couldnt find anyone to help me with furniture sale employee jokes that noones working today and still didnt help answer any of my questions. Poor customer service satisfaction
ABSOLUTELY DO NOT WASTE YOUR TIME GOING THERE, IF YOU ARE LOOKING FOR FURNITURE😡😡 This is our 3rd time in a year that we went there, picked out a couch, beset, and now recliner. All 3 times they where out of stock. Take the stuff off the floor if you have none to sell!!
Been going to big lots for yearsGreat for little things! Often times, older electronics that are hard to find anymore are great priced at big lots and I dont have to wait for shipping. I am not sure whether or not to recommend the furniture, as I have never bought any.
The furnature is terrible and the enployey that helped me had a fake rolex and was 50 to 60 yeard old
My boyfriend and I bought a sectional sofa and tv stand, paid for April 2nd, but not picked up (due to needing to be ordered) until the last weekend in April. Both were kept in packaging and stored for the last couple of weeks until we were able to move to our new apartment. After beginning to move we discovered our couch was missing legs - this is inconvenient but not the end of the world - so we went Sunday morning to get the rest of them. They kindly gave them to us (only good experience, though we did find out that they werent the right ones - so we had to go back AGAIN).We then discover that our tv stand is missing the whole bottom shelf. We went to the Elmira store (closest to our new apartment, where we were when we started the assembly process) and the people there were WONDERFUL, they went out of their way to help us out. They unfortunately didnt have the piece but after calling a couple different stores they informed us that the Ithaca location had the piece, would pull it for us and put my name on it, I can walk in and pick it up the next day (Monday). When I got there I was treated with nothing but attitude and disrespect; they acted like they had no idea what I was talking about, I didnt have my receipt with me (was told everything was set and good to go) and they couldnt locate my purchase in their system, I was accused of lying about having purchased this piece of furniture, the manager wouldnt even come down to talk to me - absolute nonsense. My father called and was accused of trying to pull a fast one on them because perhaps you broke it and are now trying to get us to replace it (NO its just currently partially assembled all over my living room because Im unable to finish putting it together).NOW the worst part of this comes next - my boyfriend went in an hour after I had left after he got off work, he wasnt there 20 minutes (mind you, I spent an HOUR there prior to that) and the manager - whos name is apparently JP - was magically able to come down to talk, look up our purchase based on my name and zipcode, print it for him, and went out back to get the piece.We will NEVER return to this store after being treated the way that I was and will certainly never recommend this store to anyone else. No one was willing to do anything to help me out, but a male goes in and says exactly the same things I did and was immediately able to get what we needed. Absolutely ridiculous, avoid at all costs - go to the Elmira or Painted Post locations instead, its worth the drive.
Its a Big Lots, so its got a decent selection of weird stuff at reasonable prices. The store is clean and well organized compared to other Big Lots.
Have a great selection of items for average or below average prices. Service was friendly and helpful.
Store was clean and organized. Staff was friendly.
One of the more organized and clean stores. Some items seem overpriced.
Not very clean. The furniture on display was dirty and not in one place
Good buys when they have the items in stock
New store layout gives a large amount of space to furniture.
One cashier so long line n heavy waiting but staff is friendly n very helpful
Awesome place to buy cafe bustello instant espresso.
Absolutely dont waste your time, the worst big lots Ive ever been too, if you want a good big lots go to elmira.
Maybe my tastes have changed, but there werent any real deals here anymore. Left with only snack food which were a good buy.
The cashiers are always very pleasant and I end up leaving with way more than I went in for. I am a big fan
I went in for a specific item which they always carry. I found that and a few other things, as usual. I really enjoy stopping in when I can.
I got a great deal on blu-rays and plastic boxes to store them in. A real fun time.
Dixon place, love everything I saw, saw a few interesting things, and wed stole the last fan. Hahaha! Thanks big lots!
Perhaps my favorite Big Lotts friendly staff, nice variety, clean store. Its really one of the best.
Always love exploring the food sectionGreat place for kitchen ware items as well as cleaning supplies.
They have a good selection of products that you can not find at other stores and the cashiers are friendly
Depending on what youre looking for, right time ,its great prices.
Good discount store. Lots of different products.
Big Lots is where I am planning to get my new furniture. The furniture is priced reasonable.
I always find some really good deals here
Very nice store. Love their prices and their furniture.
Good employees and atmosphere...nice place to shop!!
Excellent customer service, extreme cleanliness and speedy checkout!
Had to return a couch a very pain free experience very good customer service
Nice, clean, organized store. Friendly staff
Discounted prices on Bobs Redmill grain products over Target or Tops supermarkets
Merchandise is reasonably priced, compared to other stores.
Always friendly and good selection
Cheap stuff good quality
Over all not a bad exsperance today.
Great prices, friendly service.
Always entertaining to look through.
Love these stores and prices!!
Friendly employees and great prices.
Nice selection of kitchen items😊
Big store and clean
Its Ok, favorite junk store.
Staff was friendly and very helpful!!
Got most of my shopping done in one stop
Getting a bit pricey for a discount store
Clean, staff available for questions.
Lots of stuff great prices
Nice things. good prices
You r doin good!
Bigots offers a lot at reasonable prices
Randomly had what I needed when I needed it. Grateful.
Very nice big lots
Great prices and products
Nice selection of furniture
Not really creative, by far.
Inexpensive place to shop.
Great deals!
Joe was very helpful
Great service!💖💖
Big Lots has it all !!!
Bought furniture and groceries
Awesome deals
Good prices
Lowest standards available.
Nice
Ok
Good price
Great service
Lots of junk.
Yes
Family
Friendly staff
A lot of stuff ...
Nice place
A store like a home improvement store in Japan. Furniture is rarely sold in Lansing. Other than that, it may not be used in particular. You can register your point card for free at the cash register.
Total reviews rating 4.1
87 Reviews for Big Lots 2023:
Review №1
2022-04-08Michael in furniture was amazing. (Even on a Sunday) I havent had service like that in years. I came in to the Ithaca location with a specific need for my Sons birthday and He showed me all of the options. He even put together the fold out chair for me to see since there wasnt one on the show room yet. I was so impressed. Two days later when I called to pick up, Michael picked up on the first ring and we had the chair I ordered in the best box in the back in my truck and I was off. Top notch service. He made all the difference! Thank you!
Review №2
2021-12-24My wife and I stopped by Big Lots yesterday to take a quick look at recliners. Immediately I found the perfect recliner for our needs. Michael, who manages the furniture department immediately came over to assist us. During our initial conversation he uncovered that we may be interested in two of the recliners. We asked for a quote on one recliner. He worked up the discounts on it and also worked up a sweet deal on two of the recliners we liked. With the 15% off coupon you get when signing up for an online account, a 10% discount for Veterans, and 10% off on the display recliner, the cost for two of the reclyners was something that I couldnt walk away from. So today I went to Big Lots to pick them up. Just as Michael had promised, everything was ready for pickup today when I got to the store. Michael helped in loading one of rhe recliners. I took it home and came back for the second reclyner. These are Broyhill recliners and the quality of these are obvious. My wife and I are very happy with the new recliners. We probably wouldnt have purchased one, much less two recliners if Michael hadnt listened us and ask the right questions. Thank you Michael for making this transaction smooth and clear. Merry Christmas.
Review №3
2022-06-28Seriously needs an upgrade theres better big lots in surrounding areas
Review №4
2020-11-06Went to the furniture section... spoke to the salesperson and specifically mentioned we were shopping with our 85yr old mom and did not want to get her hopes up on a recliner that’s out of stock. The sales person listened but didn’t seem to care. Sure enough we picked an out of stock chair and had to choose second choice. Also as I went to check out, I had a 15 percent off birthday gift... salesperson couldn’t make it work so I said forget it... paid and left. Very frustrating shopping trip...
Review №5
2019-11-12Very clean and nice store! Polite people will definitely visit again!
Review №6
2021-11-20Got a good deal on mattress and the employee that helped was very informational. He got me $80 Cashback
Review №7
2018-12-08Made a purchase today and was blown away by the customer service. From Cheryl at register to the furniture manager Cheryl and the brand new manager who had to sell a big item and arrange delivery on the fly. Great job ladies I really appreciate your effort and hard work.
Review №8
2020-11-30Went for a microwave oven they were out of stock..alot of great gift buys here though. Always a fun experience to browse and see all the different items and choices.
Review №9
2018-11-08What can I say? Its a discount store. Decent selection of grocery items and more, typically (but not always) cheaper than other stores. In the case of our most-recent trip, it cost about the same as Tops because Tops is running lots of sales this week.
Review №10
2022-02-21Always a great place to shop