Kerbside pickup
Yes
Big Lots in Poughkeepsie
Categories
Location on the map
Poughkeepsie, Dutchess County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
SNAP/EBT
Yes
Phone: +1 845-483-0916
Site: https://local.biglots.com/ny/pou...
Site: https://local.biglots.com/ny/pou...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:9AM–9PM
Big Lots in other cities:
Comments (199)
Okay. Staff was wonderful. Thanksgiving decor was very light. Sadly the leftover Halloween decor was heavier than Thanksgiving decor. Again the staff were wonderful.
Had a amazing time in the store. I was able to find everything I needed to,and Rebecca was a great help. She was very kind,patient,sweet, and professional. She made my time there much smoother and faster. If I could give 6 stars I would just because of her.
Not too clean..most items I looked at had no price or was priced higher than the sign.Let me just say first, for the most part, the employees do try and usually get great service!Well, you definitely lost 2 stars due to the service I received today 11/23/21!!First off, once again, most items were not marked with a price tag, Im physically disabled and am NOT going to bring a bunch of stuff to the register, find out how much and then decide if I want it. Its VERY frustrating!When I checked out, this girl Ive never seen before, made it obvious that she didnt want to be there at all!! Very slow, not helpful. Of the two simple questions I asked, her response was I DUNNO and instead of trying to find out she just went on ringing items!! She seemed frustrated that my Big Lots credit card itself didnt work, but I explained that the account is fine, she just has to enter it manually. She appeared very annoyed 😠 at that concept. (Another annoyance for me as well since Ive only used the card one other time) anyway, I told her she was a pretty girl and it would probably help to at least smile. She was obviously annoyed by this too and made a sarcastic comment! My mood went from joyful to upset immediately.There is so much wrong in the world these days that its so unfair for my day to be ruined over a person who displays such contempt for the job!! If youre not happy there, work ELSEWHERE!!I live alone and aside from my grown child and friends calling me every day, store employees are pretty much the only face to face contact I have with other human beings. Im really very sick of it all!! If I go back to that store,(BIG IF) and see her there, Im walking back out.
Better selection on food and no line at checkout.
Bought a leather section with a $300 warrenty. The seems split in 3 different places and the leather began pealing and long and behold the $300 warrenty we were told would cover to either r fix or replace the couch, doesnt cover seems or basic Wear and tear.Such a waste of money and I will never purchase from here again.
Great prices on many items even those that can be difficult to find. The store is usually clean and tidy. There is usually only one cashier however we have never had to wait long in line. I buy all my Febreeze plug-in here because they are available at the best price I have seen. They always have a nice assortment of holiday decorations too.
This store is usually neat and clean. Employees seem to be happy and willing to assist customers especially when Dottie is there. I love seeing her there. She has great energy and presents a happy to help demeanor. I seem to spend more than anticipated in this store.
The store tries hard, but sometimes lacks a better in store experience for its shopping guest. Better merchandising and cleaner isles would go a long way. Generally thestaff is nice and prices are right for a number of products that are sold.Just seems the store needs more direction. Location very convenient.
Since Kmart has closed big lots has become essential to the area we are missing alot of good stores that closed before the pandemic.
Nice store with a lot of varied items. Snacks, furniture, outdoor furniture, gardening supplies, outside lights, planters etc.Nice store over all.My only complaint is there is always a long line and usually only one register open. Last visit there were three employers in the register area, only one cashier dealing with returns and new purchases.Got a great deal on potting soil and planters last visit.
Prices are pretty good. When you can find an employee they are quite helpful. But the could have more staff and be better stocked on the shelves. It was an okay experience. Its not a bad store and employees are friendly and helpful but this store has room for improvement. I will shop there again byt its not my first choice due to what things i have mentioned.
I always go here when I need a quick snack or even gift for a friend or family member. They have plenty of gift sets that are perfect for the holidays at great prices. The couches and other furniture that they have here are very nice and comfortable feeling in stores. Mattresses are also sold here.
Excellent store!Full of so many products, items, groceries, etc.At such reasonable prices all year around!Great place with great deals!
Love BIG LOTSBecoming my goto store for bigger purchases like furniture and bed items.Reasonable prices and variety.
I was in the store on Wednesday approximately 1 p.m. to which the person in front of me had a return without a receipt. The cashier called the manager for assistance he advised her to leave a line of customers to go seek the item. Perhaps more training for managers is necessary.the first thing taught is take care of your customers not leave a line of people and go try to find an item.
The staff have always gone out of their way to offer excellent customer service. I have not seen any discounted prices. I see the discounts only by being a frequent shopper as a rewards member.
It was great I purchased over 40 boxes of Christmas Cards, they were $1.50, $2.50, and $3.50 an box :) Im already excited for next year lol. Everything is pretty good in the store. No complaints!!!
Big Lots is a cross between a general store and the flea market. A little bit of everything is available here, including household furnishings, food, clothing, toiletries, cleaning supplies, and seasonal items. Most prices are discounted moderately to deeply.The food is mostly non-perishable items. There are many European imports, such as Scandinavian berry preserves and German cookies. There is a small refrigerated section with a limited selection of dairy and packaged cold cuts. There is no produce or other highly-perishable food.If you shop around, there are some great values here. For example, Fresh Finds brand oatmeal in the large 40-oz containers is $2.35--well under half the going rate for Quaker, and I think the quality is actually better, too.The downside is that there are no guarantees at all as to what is in stock. Just as you get used to some steal deal you think youve found, it may dissappear. And then just as youre thinking its gone for good, it pops up again. Think of it as cheap entertainment.
Weve gone to other places for furniture but could find what we needed. My wife suggested BLs since we had success here in the past. Its reasonable furniture nothing fancy. They had what we needed and at a good price. What also was nice was the young man who was putting furniture together in the back. He went out of his way to be helpful. This was a plus. I only wish I asked his name to include it in review.A+ Big Lots.
Love it. Wouldve given 3 5 stars. Most prices really are very reasonable. Lots of variety. Reasonable return policy. The Issues were more in the presentation. Poughkeepsie store was sloppy and disorganized. Also you really need to know what youre buying. Be careful with non premium brands. The quality can be substandard
I find that when I go to Big Lots it is hot and miss. Sometimes I find what is on my list or part of my list. Other times I dont really find what Im looking for at all. They do have good deals on seemingly decent quality products. It can be annoyingly busy with only one register open.
Not very stocked.. Disappointed..
Great value of household items. Staff is helpful and polite. Every time Im in there they assure Im getting the biggest discount...truly thoughtful.
They have a lot of cute stuff decent reasonable prices
Here to, I used to love this store but now its like pulling teeth to get someone to help you and be curtious doing so instead of acting like youre bothering them. Most of the time there is a lot of stuff on the floor and in the way and since my mom is legally blind, its dangerous for her because she could trip and fall. The fact is she loves this store and spends a lot of money here, I think people should be a little more respectful and also keep the store a little neater. I understand its hard when people are coming and going and taking stuff from one place and cramming it somewhere it doesnt belong, but isnt that what the staff is paid in part to do?
Employees are very rude walked in at 8:50 and the cashier proceeded to yell at me “THE STORE IS CLOSING IN 5 MINUTES” was very annoyed bc I needed 2 items , at 8:55 she said over the store that the store closes in 5 minutes and she will be turning the lights off and to stop shopping and come up with the items i had. (I was the only customer in the store) What an awful customer service experience, I understood that the store closed at 9 but i would’ve been out of the store at 9 if I wasn’t being harassed by the employees. I will not be returning to this store, shame on big lots it will be the next k Mart in a year tops
Pretty bare shelves, not many people around to ask for stuff but the ones that are there are good. Its no fault of the employees, just under ordering and corporate fails.
Good prices. Decent selection. Store is just a little sloppy sometimes and hard to find help if you need it. Otherwise, a pleasant shopping experience. Gallon of milk cheaper than the supermarket by almost a dollar!!
They sold me a broken Bluetooth speaker refused to replace it several other people I know that bought speakers from there if thats similar experiences I would stay or clear of anything electronic from there
Love love love Big Lots! Been broke ever since they came to town. More Dept store feel than Ocean State, but I like them for different reasons. Avoid furniture unless youre really broke (like me). Nice lot of bedding and bath, just check quality on some. Overbuy cubes and the fabric boxes.
Great place furniture is holding up great and for the price its perfect for my family... Not mention the fact the store manager Amanda was amazingly helpful...
Always a great experience shopping.there. Great prices and the staff are always pleasant
Not bad, can find some pretty good finds, kinda confused on why they sell broken/missing items, but overall pretty good and friendly workers 😄
Prices and staff were great! There were things that I couldnt find.
I Like This Store Because When I Go There I Usually Find What Im Looking For. This Store Has Good Prices.
Store looks better since the remodel. Both cashiers were very friendly and outgoing.
Always amazing customer service! The store is neat and clean. Prices are always reasonable.
Eh. Could be better. Could be worse. Bought an oscillating fan but when I went to put it together I find that parts are broken and missing. They accepted the return but my advice is to check all returns before restocking the item.
Only put one star because you need to put one to make a comment. The manager here is a piece of garbage, She disrespected me over the phone. I m was talking to her over the phone and then she was very rude to me. She should not be able to deal with with customers. Ive always bought furniture from Big Lots until now.
Its not to far away for me to get my holiday stuff together i would like to get more cashiers to help with some of the lines also.
You can always find something amazing. If you find something there thats at an insanely good price Id snag up as many as you can while supplies last. I also love their food isles.
Theyre still hanging in there.
I like their prices and inventory The guy at the register was very nice but the store needs a good cleaning.
They had so much to choose from as far as Christmas decorations and stuff that you would want and the prices are reasonable and its easy to find what you need I knew exactly what I wanted and I went and got it and a little more
Just picking up some bargains.
They was pretty ok. Always friendly but i went for a broom and they was all out 😔. But all in all i love big lots.
Lots of stuff, organized and clean
Is looks way better clean more stuff more organized and staff was gd nice experience
You are here by ordered to cease and desist tracking my cell phone from this moment until the end of time. Failure to adhere to this demand will be met with severe financial repercussions to your firm and major protracted legal action. Additionally I will initiate a major internet negative response to the detriment of your firms, reliablility integrity and honesty which, with luck, will cause you to lose major clientele, and investors. Once again CEASE and DESIST at ONCE!!!!
Not so clean, junk in the isles . Hard to walk around, checkout guy was so rude..wont go back here, dont go where people treat others like garbage..i understand everyone has bad days, but the checkout guy treated me, and the guy behind me bad,. We didnt do anything to him, rude idiot.
They have a lot of things at good prices, but not a 2.0 USB cable.
This store is usually well stocked but this time I visited a lot of shelves were half empty probably due to pandemic supply chain issues.
Good variety of holiday items. Expanded food section. Furniature, house items, personal care, etc. Inexpensive mostly but some items are the same as regular retail.
Bug lits was good until so eo e started to callmenames for real hi g to get something I wanted to look at for my dogs. J checked kediut with what I had a d left before drama started
Easy in and easy out. Pretty organized store. Employees will always help you the best they can
Lots of great Fall items out now!Fun to walk around and find good deals
Still a wide variety of stuff to get last minute stocking stuffers great place great stuff
I go there every now and then we got our son a Disney Cars Raceway set much cheaper than online or anywhere else
I go to big lots all the time to they have lots of things for the house nice patio furniture sofas glass ware they have it all drop by and check it out
People here were very friendly. Store is clean and not cluttered.
Great place to pick up household odds and ends. The associates were helpful pleasant and courteous.
I got ripped off because they have a big sign saying cards or one to two dollars unless marked and I bought two cards and come check out my total was $16 I bought a few other things but I kept adding up in my head shouldnt be that much I bought something for under a dollar something for $5 and two cards how the hell is $16 well I get home Ill look at the receipt and both cards were five dollars apiece
Great price. 2 full size sofas and a large storage ottoman for under $800
Great place for home goods, decent selection of gourmet and regular food items.
Pleasant shopping experience and nice staff. Other shoppers nice and polite.
Prices were with in reason for some items ,but always check receipt had to go back for couple items that didnt ring up correctly
Lots of Christmas clearance! Its almost like one stop shopping when you can get milk there too!
The prices seem pretty high for such basic items, and they need to work on the AC as well.
The place is big so need more products of men and boys
I like this store but sometimes the quality is a bit lacking, they do have a nice selection and I have to say, I have very picky taste!
Great place to shop if youre looking for a bargain
I have gone to the store for years now. Dottie a staff member is excellent and always helpful.
Filthy store. Very messy. Way too much attitude from people who work there. Always expired items on the shelf. Disgusting.
Nice little store. Always nice to look around and they actually have really good quality furniture.
Staff are knowledgeable and are very helpful. Store is kept clean and so are the bathrooms!
Store is all ways clean, well organize and the employees are very helpful
Lots of good bargains. From food to furniture to toiletries. Seasonal items can be found here too.
Love this store, you will find what you want and need
My Aunt Wendy died and used to shop here great people youd praise me great bargains
It was a great experience Seqwan and Bob are the best. Very knowledgeable and helpful. I would recommend anyone to go try it out.
This store was neat, clean and organize. The customer service was friendly and fast.
Chris is awesome! He went way beyond my expectations! Thanks again
Really nice store the workers are very friendly as well.
Outstanding store and employeesYou have just gained a new customer thank you
The light skinned manager is ok when he eants to be but the staff is cool cool place good prices
Great prices on Home ware, small electronics and furniture w/ leasing options as well.
Good price wide variety need more staff and delivery
Excellent prices
Good prices on cheap stuff, sometimes better or equivalent to the dollar store
Always a place to shop for just about anything ☺ great great prices 💯👍
Anything and everything you need at affordable prices I think is better than WalmartAnd Dollar Tree and Dollar General and Family Dollar
Efficient staff. Always a good selection. Like the new floorplan.
Need more cashiers when it gets busy but good selection of holiday merchandise
So great in there every time I visit. Staff is so friendly.
Great place to get most of your natural..things like raw honey.or pure Applecider vinegar!
Super saver of a place thats organized well plus great furniture too
Like all other stores, the shelves are stocked now 😃
Decent store, good prices, no staff to ask questions to
Be careful what furniture you get from them. No delivery or set up
One of my favorite stops, everything is well priced and well stocked most of the time
Extremely helpful staff who are eager to please. A one stop shop for most of your needs.
Great store, good stuff. Shout out to Dottie, David, Willy, Mike, and Sharief.
Love the store. Great deals and price
Good for household items at low prices. Unusual find.
Lots of interesting things and then song and the prices are very good
When it opened years ago they had more stuff. Its ok though
Good selection, nice place to look for bargains
I was looking for one-of-a-kind accents and found some cute items for my new home.
Great prices employees are very courteous and kind.
Awesome! ALWAYS able to obtain GREAT deals! Awesome accommodating STAFF!
Best option department store in the area, as k-mart is going under.
I love this store. So welcoming and efficient
First time, and I enjoy shopping got everything I need
Just stocking Christmas items. Lots of choices
Cant afford anything in there,prices more like homegoods
The manager is great I needed help and he found a way to help
Good for some things! Just be careful of quality on others
Good prices went there for a blender and got a discount
Great deals on bed n bags sales
If you order something and it not in stock, dont. You will never get it
Great selection... good prices
They have good prices on lots of stuff
Great sales
Its a great place for the things you needs
Okay but the store is crazy and lined all over the place
Even when they dont have what Im looking for, they have something I want
Not so great service needs to be better set up
Lots of cool stuff. Good prices .
Very nice place. Clean & Wokers very polite & professional.
Excellent gift buying store
Good place organized good deals ...good looking furniture
The employees were pleasant and helpful!
Fast easy shopping and helpful staff.
You’ll find great deals here on everyday products. CHECK EXPIRATION DATES!!!!!!!!!!!!!!!!!
Its a big lots. Employees are nice .
Great service
Great bargains! Definitely check it out.
Good deals on household products, food and more.
Long lines not enough cashiers
Dided go inside but still ok store
Lots of different items and prices are reasonable
Clean. Buy extra because items dont necessarily get restocked.
Great selection of discount brands!
The cashier was a delight,very helpful
Great prices, staff is friendly.
Average. Not as good price & selection as ocean state job lots
Nice employees in poughkeepsie but the selection is lame
Lots of stuff at great prices
Decent quality good prices
My favorite place to get bargains.
Overall great place to shop
Fast and easy checkout
Very organized,polite employees,and clean
Low price and great deals
Good prices, sucky service
Decent prices and selection.
Could not find what I needed
New oversized lazy boy, for the not so lazy guy.
Great 👍👌
Nice helpful people work there !
One of the worker was very helpful.
Big place, lots of options, I like it
People are very helpful and very nice
Nice workers very helpful
I love this place just beautiful
Affordable household goods and baby food
Good deals
Long checkout lines..not enough help on
Great place always.
Nothing there. Wont be back. All junk
Clean and service is good
Friendly shopping atmosphere
Great for discount shopping
Everything I needed I found and for much less
Products great, help unfriendly
Prices could be a little lower.
Its big lots. Enough said
Yeah you find some bargains
High prices on some things
20% off store purchase
Didnt have much of anything here..
Its ok
I DID NOT VISIT AS THIS SITE SAID I DID!!!!!
Very nice staff
Hit or miss kind of store.
Good prices.
Be careful what you select
Great bargain prices
Had 20% what a deal
Total reviews rating 4.1
199 Reviews for Big Lots 2023:
Review №1
2022-05-23Never have bad experiences. Its Big Lots and they have a larger grocery and snack section. Prices are a huge help these days feeding the kids snacks.
Review №2
2022-02-28I would give zero stars if I could. Ordered a couch no communication about the delay in delivery. Three times Rescheduled and no one even bothered to let us know they were notComing. Now I’ve been double charged and again no resolution just the run around
Review №3
2022-04-29Great programs for repeat shoppers. Lots of furniture. Recently purchased Broyhill brand nsme, which it attached to may furniture and home accessory products. Continuous stream of sales offered on web.
Review №4
2021-10-26One of my favorite places to go at Plaza 44. I love to shop here. Its near my home.Great bargains.The workers are polite and helpful. Big Lots has a great coupon system. I recommend you to visit here.
Review №5
2021-11-13Beautiful assortment of Holiday Décor. The staff were helpful and very pleasant to speak with. Upon check out I had the nicest lady ever. Full of energy, smiling and friendly. Definitely will be back!
Review №6
2022-06-05It is an okay place if you have time to browse around for deals
Review №7
2019-02-27I want to pay homage and express my gratitude towards your staff/employee named Caleb. I was in your store on this past Friday, 4/27/2018. I came over to your store seeking beds for my grandchildren after not being able to purchase the mattresses needed at your Centerville store. Unlike your Centerville store, I was greeted immediately and waited on in a professional and timely manner. The thing that impressed me the most was the fact that there were others in the store potentially shopping for furniture, your employee (Caleb) was able to accommodate all parties in just the most admirable way.I finally narrowed which bed I wanted though initially, I was halted between two opinions. Caleb provided the information that I needed in order for me to make the best purchasing decision for me. However, after he called the company to set up delivery and assembly, they stated that they could deliver the next day; however, they were unable to assemble until next week. Well, Caleb offered to come put the bed together himself on Monday or Tuesday at no additional cost to me the consumer.I wanted to compensate him for his kindness and willingness to put the beds together, and he simply refused. You really dont find this level of courtesy and professionalism in customer service much anymore if ever.It would be a shame for me to not at least take a moment to make mention of this experience because these type of retail experiences are so few and far apart.So, in essence, I just wanted to make known the extent of my gratitude in hopes that you will also acknowledge this employee as one who is not only courteous, but also conducts business with an attitude of excellence.
Review №8
2021-10-02Excellent rewards program. Reasonable prices. I would like to see a better more consistent selection of products. Overall a good place to shop.
Review №9
2020-07-19Good discounts on a variety of household items. Keep in mind it is a discount store so things like delivery or furniture set up, or special orders may not be available. Prices are inexpensive so you tend to get what you pay for. Cashiers are pleasant and helpful too.
Review №10
2021-11-16Im a big fan of Big Lots because they always have good bargains and lots of merchandise to purchase such as furniture, toys, pet supplies, some foods, housewares and much more.