In-store pick-up
Yes
BJs Tire Center in Flushing
Categories
Location on the map
Flushing, Queens County, New York, US
Service options
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Phone: +1 844-700-8473
Site: https://tires.bjs.com/
Site: https://tires.bjs.com/
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–8PM
- Sunday:9AM–7PM
Other Tire shop Nearby:
BJs Tire Center in other cities:
Comments (34)
The worst customer service ever. Waited for more than a half hour before someone came to the front. They just didn’t care about my business
08 MDX installed 4 new BFG’s in an hour.Balanced perfectly. In and out I don’t understand why people are Unsatisfied.Also gave me a full rundown on the lifetime warranty.
WOW this place is the worst. Came in looking to do a simple tire repair. Got there around noon and was told by the 1 (one) employee that works there that it was going to be a 3 hr wait. He had two cars before ours. No problem I get it. 1 employee doing everything by himself is a huge undertaking. So we left the car and came back expecting to see atleast the car moved. No instead we were told by a new guy that it was only two of them today and they have no idea when they can get to the car.
Disappointed because they have the 4 Michelin brand new tires l need for my Honda Oddysey but they said because l have fancy Rims they wont do the installation. So whats the use of having BJs membership. To me rim are rims whats the difference
3 mistakes made in 2 days!I called in Tuesday March 20th 2018 to check if they have tires for my particular car, they said they had 5, so I made the appointment to come the next day.Now on Wednesday March 21st 2018 I come early and they said the computer showed they had 5, but actually they had none, so I had to order on the spot. I told them my cars details and we picked out a set of tires. 15 min after the 1st ordering, they called me back to say they actually dont have those tires. So I went back to reorder and made an appointment for Friday.Now Friday 3/23/2018 I come to find out that the tires they had ordered was the wrong size. HOW? They had all of my cars details. Now I had to return and order ONE MORE TIME.These people are grossly incompetent.
This is the worst tire center you can go to .Only go if you have extra money or extra car because once your tire goes flat they will take a month to replace your tire .And the guy that works there is so miserable he only knows how to be rude with customers I don’t know who give these people job who have no idea what they are doing I paid over $800 for four tires and after 2 months my tire went flat I’m waiting over a month for a tire to come I went in twice to check and the guy was being so rude he told me to come only when I get the call from them.And I paid 90 again for the tire.DONT BUY YOUR TIRE from this place
Staff refuses walk ins to fix flats or install Neely purchased tires. Poor customer Svc & no one answers phone when calling even yo make or cancel spot. Require appointments even to fix a flat tires. Lacks qualified staff resources to support the services BJ sells at this location.
Those people working at the tire center are very rude and disrespectful, this is my 4 times visiting the center not once haven’t received a good service, they will tell you to wait in a mean way just to tell you to schedule online. Only the Spanish guy knows how to help
The guy at the front desk is unprofessional and rude. He didnt seem to want to help me at all nor answer my questions. The only reason I came here is because they had a tire sale and I had one tire that was ripped so I replaced them.
Im only given one star Ive been buying tires from BJs for a very long time anytime I ever had a problem I stopped at any BJs and they take care of the problem for me I had my tires put on 3 weeks ago I have a slow leak and they will not do anything for me for at least three more days what is the point of buying tires in any BJs I can go to any tire shop right now and have my tire fixed what was the point of me going out of my way to give my business to BJs
Very poor service. ☹️
The guy who works there should really think about getting a different job if the ones he’s at now makes him act like a b...
Wait time is very long. First one in the shop and still waited an hour to get new tires installed.
Make an appointment online! Its easy.Excellent service, friendly staff.
Do not go，very bad，4 wheels are scratched。
Some techs are good ;some are bad you get what you get when you get here...choose wisely.
The worst stores and bad experience dont go believe me
NO STAR!!!!!! VERY BAD SERVICE!!!!!
Omg
Everything is good!
Lazy. Lazy.. Lazy... employees
Bad experiences
Very bad!!!
Its in the metro mall.
Total reviews rating 2.2
34 Reviews for BJs Tire Center 2023:
Review №1
2022-01-23This only gets a star so I could write the review. Do not bring your car here. I came in a for a slow leak. I brought it in on Wednesday and on Saturday my tired was flat to the ground driving on the rim!!!They have HORRIFIC customer service skills!!! I will be filing a formal complaint.This is the second time Ive had to bring my van back for a second time for them to fix what they did wrong.Atrocious!!
Review №2
2021-10-17I was greeted and treated with the utmost respect and concern for my needs... As a BJS member I ordered my tires on the website, selected an install date, and upon showing up I was treated like a true customer, with great care. I highly recommend them. I would also like to thank the guys who were working that day ..., I believe the gentleman who installed my tires is Andy..., either way hats off to a great team of knowledgeable and considerate people. A+++
Review №3
2021-08-22Went for four new tires installation package I ordered online Bjs, the guy told me they werent able get the nuts off because they are too tight to be loosen with their power drill. I left that place with the four new tires I paid from BJs online and going to other place for the installation simply because I know they are not going to try harder to help me from their dead tone and attitude from the beginning. I will have to pay extra $150 for others to help me with the tires installation but I dont take any bad service and experience.
Review №4
2022-06-30Dude doesnt even know that all four wheels need balancing. They only do fronts.
Review №5
2021-05-14Super professional, extremely helpful and knowledgeable, genuinely nice guys who know what they are doing and made a cranky old Subaru Forester feel brand new. Thank you so much to the team that was there today 5/14 for my 5 pm appointment!!! Gave us additional advice and taught us what to look for in terms of alignment. Let us know about issues and details we should be aware of that we weren’t previously aware of. Fixed a tire sensor problem that no one else could fix and every other mechanic we have brought the car to kept telling us to “take the car to the dealer” for. You guys rock!!!! Thanks again!
Review №6
2021-03-23Horrible experience.Ordered 2 tires online to replace two from tires on my vehicle that had gotten low tred. I was told as my vehicle was a truck they would only do 4 wheels or the back axle. There was nothing that said this when I placed my order and made the appointment. The representative couldn’t even process a refund. I had to call their main office. And the phone representative had me go back into the store to ask for information from the guy there, because she didn’t have the number to the store. Yes, BJ’s customer service didn’t have the number to the store I was shopping at, so they had me go back there myself. Then she stated they were having computer issues and that she couldent process my refund until they were corrected. Do not use this place. There is another tire shop down metropolitan avenue right before Woodhaven. Give your business to someone who won’t give you the runaround, or try to bait and switch you into getting more tires then you intended.
Review №7
2020-08-29Horrible service! Had to replace 1 tire due to a nail—though, luckily, I hadn’t lost pressure. $230. later, get almost home when my “low tire pressure” alarm came on. Drive all the way back for the technician to dismiss me with “well, it ain’t that tire” and walk away! The manager, checks the pressure and assures me that it may take a minute to reset...........ok............I drive back home (about another 6 miles)..........light still won’t go off. What now????? This is the worst, most disrespectful service ever! Thanks BJs! The service wasn’t even worth 1 star!
Review №8
2020-10-31I came in today to this particular BJ’s tire shop and the experience was amazing! The staff was very helpful and polite. They were very professional and attentive. I also chose this location because by husband had his tires changed here and highly recommended it. Great experience all around and would definitely recommend anyone to come to this location. Thanks Dave and Jeraine!!
Review №9
2019-12-03I should have checked the reviews before purchasing tires, the worst part is that management doesnt do anything about all the negative reviews to improve the experience for members. The person in charge of changing my tires lost the lock of my tires, and all I got was talk to the manager but hes gone for the day. I had to go all over the parking lot until I found it. He left it on the wheel instead of taking the time to place it inside the car just the way he found it. This is completely unacceptable. Unfortunately, I have to go back for tires rotation as part of the tires promise but I hope the lock wont get lost again.
Review №10
2020-09-03Paid for four new tires in early June, had them installed mid-June. My car did not make any external noise when I brought it in, however a mile of driving after I left, I heard a clunking noise on the front drivers side. Took it back and had the guy look at it. An hour later, he said something was loose; didnt state what it was specifically, but implied that he fixed it.Fast forward to this past Saturday, my front drivers wheel started to make a squeaking noise when car was naturally decelerating; drove around for two days and, within that time frame, it evolved into a full on thumping with the wheel vibrating like I was driving on a cobblestone road. Immediately took it to the mechanic Tuesday morning and just found out that the nuts were loose and at least one fell off. My wheel could have completely come off in the middle of my driving because the nuts were not bolted on correctly. I hadnt been in any accident, nor had I taken my car to get the tires serviced in between the middle of June and now.Been on hold with this tire center for over 20 minutes now, because I want to know if I am covered under any warranty and/or if they will reimburse me for the costs associated with their negligent work.