BJs Wholesale Club in Brooklyn
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Brooklyn, Kings County, New York, US
Site: https://www.bjs.com/cl/brooklyn/...
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–9PM
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BJs Wholesale Club in other cities:
Most of the stuff are friendly but few of them just can not say anything good about their behaviors. Can not find any assistance in the morning isles. Workers are running as soon they see customers approaching them. Shelves are stock very purely. Associates by clothes are very busy with their own phones and keeping conversations with coworkers ignoring customers. And it is always messy with sizes of clothing. I am not coming often any more and every year thinking if I should renew my membership. It is very said. And the lines by check out taking forever. Thanks for your service.
I always go to Gateway mall, I really like all those stores but BJ’s is always full the line is always very long.
Worst customer service ever, treat customer as criminals.Avoid this location, rude manners goes all way up to managers, and specially customer service desk
Most of the staff indifferent to your needs. Produce rotten a lot of the time.
Horrible customer service.I went to purchase a couple things, and their machine didnt print out a receipt. So I walked up to someone who works there and ask for help because I know I will need the receipt to get out of the store. He tried to print the receipt he couldnt, so he took me to someone else to help me. She just grab my membership card and left without an explanation. About 10 minutes later I went back to the same guy that who tried help me to find out what was going on, thats when I find out she was checking their camera. She made it seem like I stole something. A while later she brought the card back with no explanation or apology and just said security will let me out. Very rude
Always crowded but the food is fresh they never have coupon books for customers
Horrible place. You will find many rotten and moldy groceries. Some only realize after you get home and open it up. Only buy dry goods here, otherwise you will be surprised.
For Covid-19 as of 4/22/20 I find that this store is doing a very good job with crowd control. The only issue was membership system being down, I needed the membership card because I just purchased a new one. Other than that theyre doing great and I went around 3pm. Entrance line and check out line moved quickly
Previously I was disappointed with this BJ’s however let me say during the pandemic they were organized and seemed to improve on their customer service skills. I absolutely love the order on app and they deliver to car. The person who shops for you does a great job on picking the meat and produce and they get the exact products you select.
As I am on this lengthy line in the store I am truly and utterly disgusted. Two long long long lines down the two outer aisles. Absolutely total chaos. No staff to direct shoppers...no staff anywhere actually. The only reason I am here is that my 84 year old mother wanted to come get her own groceries. Why...because what seniors are here at 8 am to shop. Major props to my store in Linden NJ...professional staff on the floor, at the registers and customer service. Oh and they answer the phone. At this Gateway location you NEVAH speak to a live person. I am certain this will be my mother’s last trip to Gateway.
Horrible experience in this location. Rude cashiers by the self check out. They have a scanner gun and seem angry when you ask for assistance. So if your elderly or have any type of disabilities go somewhere else. instead of just scanning the heavy items they just stand there with a mad look. Then the check out line is another problem. They stand around with store police and other employees chatting away so lines just to get out. I understand maybe I’m busy days but during the week and 2 people on line have to wait 20 mins to leave the store. Please get it together manager( A)Your employees need better customer service training. Us customers spend a lot of money and deserve assistance when needed. I wish i could of gave it no stars. Queens location way better.
I’ve been to this location twice. Both times my visits have been brief but pleasant. I find what i want, the place is pretty chill and the staff is nice. Maybe I visited on slow day but both times i really enjoyed that it wasn’t insanely crowded like other locations. The bathroom is the cleanest BJs restroom I’ve visited, that was a plus.
Customer or cashiers service so bad. The way they speak look like unprofessional worker, don’t respect customers, and try to avoid customers. I have never seen any simile face worker or probably they don’t know how do smile with customers at all. Their supervisor should give new training. Thanks 🙏 for reading.
The staff at the self-checkout line always seem to be scarce and not too knowledgeable. Also, their manners and customer service skills need sharpening.
The only BJ’s I order hours in advance for pickup and still gotta wait 30min plus for my order at the checkout table. How convenient.
Great prices (although not better than Costco in my opinion) and great selection but management needs to work on making the lines more efficient. I tend to always wait a very long time despite having tons of registers. Otherwise, no issues.
The employees are rude and don’t care to help. On top of that when you call to seek some information they don’t answer the phone. My mother was on hold for 2hrs and I was on hold for 20mins both times I called and no one picked up. If you don’t care for your job especially with all that is going on in the world where people have lost their jobs due to Covid19, give it to someone who cares to help their customers and help themselves with being essential workers.
Terrible like I understand people have a bad day but the self checkout employees so rude they took away the scanner then I asked for help and kept getting dismissed asked for a Manger they refused to get me one so rude I didnt feel like taking the trip to long Island or college point but regretted it dearly never again.
This place is exactly right for it’s location. Rude workers very unprofessional management. NEVER A HAPPY EXPERIENCE HERE. I ALWAYS have to go to Bay Parkway Location to have a relaxing shopping day. I’m 4 blocks away and have to travel across Brooklyn. Start with Management so the employees can get it right
This BJs has ample, accessible parking. Like all of the others, they take all major credit cards and even manufacturers coupons. The big drawback is understaffing at the registers! The wait can be ridiculous; in excess of a half hour. This is made more annoying by the fact that, usually, half of the registers are not open. After the long wait at the checkout, go to the pickup area to get those items that arent on the shelf, like movie tickets. We waited over 15 minutes more to get these. Im glad we didnt buy anything frozen! This is what you can expect about half of the time you go to this location. Its par for the course with this kind of business. It doesnt make it right, though.
It’s a great location and parking is a breeze. There’s also a few buses and taxi guys with their outrageous prices outside so you have many options. But my goodness the check out line is depressing. It’s so long and you would be standing in line for close to an hour waiting to cash out. I wish Bjs could do something to fix this or they would lose a lot of business to Costco who’s line goes really quick.On a positive I do get a lot of my organic items here though and most of the cashiers are mostly pleasant,although there’s a few grumpy ones.But Bjs needs to get that long lines moving faster.The parking lot is always full of stray carts which could dent people’s vehicles. The workers need to be more productive in rounding up the stray cart like Costco does.
Bjs essential line does no justice for frontline workers. There is no clear instructions as to were the line starts, after asking if there was a line for frontline workers many of us form the line. When it was time for the next batch of shoppers to go in. We were not allowed in the security guard made us wait until he let in a significant amount of shoppers.We don’t have the luxury of shopping in the week and it was very insulting for him to put his hands up and said you wait
Ordered online for pick up and when I arrived after I got the message there was not desk or person waiting to help the customers who where there to pick up online orders had to wait over 30 min in a store that had their own employees walking to close to everyone and not wearing any MASK!!!! Horrible even the managers where not wearing any mask!! Had to ask 4 people to help me for picking up my order which was only two items an iPad and coffee cups box !!! NO CONTROL horrible will never go there again!!! Went to the bjs on shore parkway by of the belt by exit to bay parkway and everyone there seemed to be obeying all the rules !!! I hope bjs Corp is reading this is I could put negative stars for the erskine location I would !!
I ordered a cake on Wednesday. Cane to pick it up today Saturday, and they dont have it. Perhaps if the young lady taking the order was not on her phone, my cake order wouldve been done. Im currently here now, and all the stuff just ignores you. Get it together Bjs.
Ive been coming to this establishment for more than 12 yrs. I have always had good experiences with staff in customer service, bakery dept however today was exceptional. Stan senior manager was willing to accomodate my request for Cooper cheese dispite machines being preped for the night. Although I didnt put the employee through having to reclean the deli machine I was beyond grateful Stan was willing to go above and beyond. Why I will remain loyal to Gateway. Sorry Cosco🤷🏾♀️
Had a membership here for a year and did not renew.If the truth be told I rather travel a bit further and go to Costco because the product selection is better and have a much better return policy.This location is also rather small and can get cramped when extremely busy.
It was nice to shop at BJs at gateway mall knowing that someone is looking out for you. I was buying groceries yesterday, and my husband was having chest pain, and I didnt even notice it. But the demo supervisor name Janelle saw him stand against the aisle holding his chest tightly, and she immediately saw him and brought a chair for him to sit on. Then she offered him some water. After that, she quickly alerted the general manager, where he checked if my husband was alright. I would like to thank both the demo supervisor Janelle and the general manager for coming to my husbands rescue.
My first time here and it was great!!! Fresh vegetables, great prices on the different types of meat. They have everything you can think of from TVs to coats, bed linens and anything you can think of. Will be coming back. Staff was friendly.
This BJ’s is horrible. Avoid at all costs. The employees are slow, lazy, inattentive and make it obvious that they do not want to work there. Do not expect smooth transactions or a pleasant customer experience. And to make your shopping trip even worse, how about having your CAR BROKEN INTO! My car was broken into and multiple items were stolen. There are no cameras and the “security guards” on duty are pretty much non-existent. I got back to my car and waited a half hour for a security guard to show up. After speaking to him, he made it clear that this wasn’t a rare occurrence but rather the norm in this POS shopping complex. Do not shop here!!!
Not enough associated presence on the floor. And I saw a spill today that an associate left unattended, I grabbed a nearby cone to put on the spill. He did not return to clean it. Quick checkout, despite a long line. The store is well organized.
This place is so conveniently located along with so many other stores that you dont have to plan a separate trip. Also the grocery items both fresh & frozen are as always of very good quality. Last and the best, you cannot escape the amazing bakery at BJs
I go just for the birthday cakes. My most recent membership ended in August 2015 and Ive been just fine without it. My family has 6 members so buying bulk items is a necessity. But they dont have as much variety as I would like and the prices are NOT a bargain.
Anytime you want to call customer service , you will never get a person on the phone. Bad customer service. You cant order every thing you see online for pick up. I dont get it, if we are going through this pandemic covid 19 wouldnt you think shopping be accessible. Especially, pick up
This was my first time experiencing a disrespectful Manager at BJ at Gateway MallMiguel P. was horrible.....they had the wrong price on Yellow Cheese at the Deli...and the worker charged me more than what was advertised.....I pointed it out to her.....she called for her Manager(Miguel P.) When he arrived he practically ripped down the sign and told me in a very nasty tone....that when Im ready to check out theyll fix it....if I have a problem for me to tell them to call him!!!!!! Wow!!!! If hes the Manager why could he do it from the Deli......Just very nasty that early in the morning 😑😑😑😑....and I went to BJs early to avoid stuff like this 😔
A large warehouse were u can by in bulk on most items. Along with clothing and food. I bought a tv there not to long a go. The price was good and no issues. Just as they say buyer beware.
Nice very nice. The staff could smile once in a while. The check out associate at the door gave BJ a shine and the five. He made you feel like shopping there was appreciated.
This location is always crowded, and the lines dont move fast enough for me. Today I decided to do the pick up and pay, and was very disappointed with the process. First of all, one of my items wasnt there. You pick your food up at customer service, and I was told they only check you out, if you have 5 items or less (I had 9). I was shocked! Whats the point in doing pick up and pay, if I still have to wait on a long line? I then spoke to a supervisor, who was so ghetto, I just couldnt believe it. Then I asked to speak to a manager, who said they can check me out as a ONE time courtesy. UNBELIEVABLE!!! This is by far, the worse Bjs Ive ever been to. And of course, its the one closest to my home (smh). One thing I must say though, the 1-800 number on the back of your bjs card... Now they are very nice & professional.. they will help you out, anyway they can. The pick up and pay feature is suppose to make your shopping experience at Bjs faster. I was in there longer than I would have been; if I had shopped around for the food myself. This location needs to DO BETTER!!! But Bjs as a business is very good. The fact that their prices are reasonable, and they take coupons, is GREAT for the customers who have large families. On that note, KEEP UP THE GOOD WORK. And keep the prices DOWN. But be mindful of who you hire to represent your establishment.
No matter what time you go there are always long lines. Their express lines are 15 items or less, that isnt an express line. 15 items at BJs will easily fill up your cart. I asked an employee about it and I was told that they use to have 8-10 or less, but people would just do separate transactions. I was there recently and the cashier started kicking people off the lines who had more than 15 items. Another time a cashier didnt allow separate transactions. They should definitely become more strict about those rules. Some cashiers are slow, but shouldnt get all the blame. The real issue is everyone takes their items out of their cart and puts them on the belt. It feels like its everybodys first time at BJs every time I go. Organize your cart with the barcodes up so they can be scanned with the gun! If you have a lot of items, organize your cart so only some have to go on the belt, not every single one. Have you BJs card out and be ready to pay.
I love BJ thy always have everything that I need an always clean an bathroom always clean customer are beautiful with a smile so happy new BJ 2021 keep up with ur excellent job 👑💛🦋💙🥳🥳🥳🥳
Always a busy place and they dont always have what I need but they are convenient and I can buy in bulk. The only bad thing is when they rearrange merchandise (a ploy of all merchants yo get customers to walk around the store and buy more). This becomes problematic for those customers with mobility issues. Otherwise, I am very sayisfied.
I think that it’s so crazy that you don’t accept dogs. This is the only bjs that doesn’t let dogs in. I think that now everywhere you go dogs are allowed. My dog was a puppy he was only 2 months and I had to leave him in my car where it was cold I had to leave my car on so he won’t be cold just so I can shop. I think that my puppy was not gonna hurt any one or use the bathroom in the facility. I think I would never go to this bjs ever again I would keep going to the one I always go to.
I love shopping at this location at BjsIt has most of everything I need at the right price! And I love how you get back monetary rewards and cost saving coupons!The staff is always helpful and pleasant at all times
The wife and I shop every month at BJs and we enjoy the bulk items a lot. We have two little ones in school so it makes good sense to buy the goods like that to last for the entire month. Great place!!
Called to find out if a product was available. Was left waiting on the phone for 52 minutes without any answering. How do expect customers to be loyal to your company???
I have always liked shopping at BJS. Problem is that I have been noticing that they arent always carrying their own products anymore. They do carry them but it seems to be in lower amounts. They seem to be pushing the big name products which are more expensive than their own products. That is my biggest gripe about them.
Never order sandwiches or platters from the deli department at this place, they always forget to make your order and then ends up blaming everyone else. This is the second time I order food for a special event and they end up forgetting. Trust me just go to another BJs who will get it right.
There is an employee name Onika or Monica as per other employee in the customer service. Well I wanted to go get a book for coupon so can save few bucks. She refuses to listen to me and goes to other employee and laughs about it, then they both looks at me and keep laughing and nodding to make fun of me! It was a very racist and humiliating behavior of both of them.
Very big store as to be expected, great for buying in bulk, the monthly deals are very helpful. At times the lines are very long but it depends on when you go, weekends are very busy, definitely a great place to shop if your looking to ny bulk
Considering you are buying bulk items the savings are marginal over a regular supermarket. Not as good as Costco in my opinion. The lady who served me was beyond ignorant. Gave the silent treatment to any questions I had and looked absolutely miserable.
It is NOT TRUE that frontloners/healthcare workers are being given the time frame of 8AM -9AM ON SUNDAYS. My wife and I work for Bellevue hospital as a nurse and Pca. we got here at 830AM. THE GUARD SAID THAT THERE IS NO LINE FOR HEALTH CARE WORKERS. furthermore he said we have to be fair to other people.I agree so then DO NOT ADVERTISE FALSE INFORMATION
Went in for first responders hour and ended up getting told I wasnt a first responder. Apparently a correctional officer isnt a first responder. No matter the fact that we are law enforcement and swear an oath. Doesnt matter here I guess.
It’s been a whole year since their printer broke down I been trying to get my membership card for over a year. I feel like calling Visa for my money back.
Their deli meat quality is bad apples two rotten I would never buy from here! Items you previously buy are not always available at this store. I hope CARNATION vanilla breakfast and powdered milk in bag will be available next week when I stop by soon.
Very rude and unfriendly employees especially the cashiers. No patience and they make it completely obvious that they dont want to be there. Will definitely consider visiting a different location before I ever think about coming back here.
What a great place to go when you want to kill 3-4 hours on a rainy day. Grab a wagon and find everything and anything! Go hungry cause you can get cheap pizza and ice cream.Samples are given away in the food section. Play with toys. Seek new books. Discover new foods and clothes. Its all here! You wont find a cheaper tastier birthday cake. They will add anything to it!There is a membership fee- but they will give you a one day pass.Come check it out. free parking at the mall here.
The lines are super long except if you go really morning during weekdays. The customer service is super slow and mostly one person taking care of everybody. The other day I got a cake and waited more than 1 hour just to pay. The setup is very standard BJ store.
This is the ABSOLUTE WORST STORE IN THE COUNTRY!!! From Management to Customers it doesn’t get any more GHETTO and UNORGANIZED than this!!! If I could go somewhere else I definitely would!!!ABSOLUTELY THE WORST STORE IN THE CHAIN OF BJS STORES!!
Great membership club, I love their prices and selection. But be careful of going there on weekends as shelves seem to go bare rather fast.
Very bad customer service.
There policy sucks Costcos is better u can return items no matter how long ago u bought it except for TVs which is ok BJs only gives u 90 days for anything in the entire store thats why I would never buy anything electric from them I tried to return my ninja coffee machine they said no I bought a popcorn maker used twice went bad and I paid 149.00 dollars they said I couldnt return it I lost my money they suck just please be aware and buy these things in Costco where no questions ask they will take it back highly disappointed
Glad to finally see that the sale books are out in the open and not behing customer service desk and didnt have to stand in line. I was able to get what I wanted but the lines continue to be very long, I am patient for now.
Shopping during the rush hour rush doing a quick store run is very much to be expected to be crowded... Mornings are lovely and just b4 closing: all of the employees have been a great helping hand every time I requested their service... I walk in before closing and I am informed the closing time... During the morning I am greeted w/warm salutations... I assumed ValleyStream would always be My BJs nope Brooklyns BJs has been an easy warm up... Great staff (awetaztik teamwork included), huge parking lot, plenty of carts (I miss them being by the restroom in case My little one need to stop there 1st), the aisles are well categorized so I get in and get out smoothly... They can work out all details for the rush hour lines to be reduced or at least move more swiftly... Optimism goes a long way while shopping alongside the rush hour rush to any store: people We are all human and want the same things... Be Kind To One Another: ask yourself, What better options could I choose to make Mine & My fellow shoppers have a better shopping experience!? #PayItForward
Sushelia has been a wonderful person in helping me check my clothes out she has helped me to make sure all my item are check out even when one of my item barcode was giving problem and the self check out machine keep refushing my cash...she has went above and beyond and i think the manager should repapreciates her effort in promoting a better customer services...had a wonderful expriences
Love the fact they have handicapp buggies avaiable all the time.
I crashed the go cart a couple of times til I got the hang of it. What I didnt like was the wait all of the customers who were on same line as me had to wait for the person to respond to the flashing light. She walked over slower than a baby crawling
Its a BJs but the shopping experience at the College Point is much better. I have experienced a top notch shopping experience at Westbury, NY and Edison, NJ.
Had our vehicle broken in they charge you for membership and say they not responsible for your car. 2 cars broken in that day and one was stolen the week before they didnt even have a number for the security company that drives about they say look on the wall you will find the number or look out for them when they drive around all they care about is spend your money and leave
Diverse products , decent prices , produce section is cool. Good bakers . Its a cool place . It can get very pack and busy on the weekends and in the beginning of the month .
BJs at Gateway is a decent place to get stuff in bulk. It may not have cheaper prices compared to Costco at 3rd ave but they have alot more brand name items and can coupon. This bjs also has its own fresh bakery where you can get bagels hot out of the oven and a good priced deli counter. The problems in this bjs is the traffic. It seems that everyone and their dog seems to go to this place during peak time. Wait time on line during the weekends can push to the 20 min mark making it really annoying. The food court in bjs has a variety of low price food but it can get swarmed and seating is very limited even when its not busy. In my opinion avoid the weekend swarm and itll be a pleasant place to shop at.
I love going here. I buy my scott towels and toilet paper in bunk here. My ice cream and meat also. Always clean and always someone on the floor to help you.
Yes I like going here. You can spend the plenty of money quick.
By far the worst bjs..... Sometimes its ok the leave Brooklyn. I went on sat & sunday.... The store was fully stocked sat in went back Sundays & guess what everything was damn near gone.
This BJS is one of the originally branches in this neighborhood, so therfore they are more organized and have mostly everything in stock compared to the others in Brooklyn, and plus the workers are very professional
My favorite store.❤️ Plenty of choices, great staff and services outstanding. Plus free parking.
Just love the ambiance. This is my ME TIMEI get there early, and just take my time to exhale.Try it, good time to relax, and enjoy spending your money.
For a weekday around noon the crowd was not too bad. Normally this place is packed! This location is very clean and well stocked.
Everything you would normally find at your typical BJs. Parking is easy to find. Its usually crowded in the afternoon. Best to go before 3pm
I called 5 times about a disgruntled employee who was trying to argue with me while I was picking up a wheelchair bound customer of yours and got no answer.
Keith from produce was so helpful. I really appreciated his assistance with finding my can goods. He was even on his break when he did it. God Bless him.
Advantage: Cheapest price for good quality productsDisadvantage: Have to buy everything in bulk & no bags. Have your own car, because local transportation wont be sufficient for your shopping.
During the week, after work, especially, not as crazy crowded, the staff are nice, prices are just right & the cold cuts are less than outside businesses.
They have great fruit, food, milk, water and lots more plus great costumes for Halloween, so come on down til you shop til you drop.
Convenient location , good prices , great produce, fully stocked most of the time , helpful staff , plenty of parking , handicap parking , pay lines maybe very long , self checkout is much faster , clean , unisex rest room, cash , credit card , ebt , debit cards , some items priced higher than other clubs
Alex (female cashier) was very nice and awesome she def knows her job and helped us at the cashier she is great and she scans very quickly i would look into her for the future.
I love to shop at bjs. My only problem is that the wait for to a member service is long because there is not enough workers or they on break all at once
It was horrible. Some of the sales clerks there are rude, loud and act like they talking to their friends on the street. Not good customer service. I only come there like 2 times a year. Bad behavior.
Very pleasant experience. The store eas pretty well stocked with the exception of some sale items, the store was under staffed with employees
Ive enjoyed shopping at this establishment 4 over the past 5 years. Employees always courteous helpful and knowledgeable or what in the store.
Unfortunately the lines were long and management should of opened up some more lines especially the line that we were in. There were two customers who had a lot of goods but had not enough money to pay. That was the big hold up.
Poor customer service, long lines, limited product selection. This is what we get in East New York smh..
Since the pandemic, they dont keep their shelves stocked. The lines go all the way to the back of the store.
I always go there to purchase stuff for my kids, I totally forgot my coupon book , so I stood on the customer servive line for 25 mins, when I finally got to the counter they handed me 2 pages of coupon for stuff I wouldnt even purchase and i asked her for the other book she said that they dont have the book meanwhile I was looking at the book, I taught that was bad customer service , so now I just go Costco.
The lines go fast the store is close by the only thing some not all of the cashiers do need to improve their personalities and put a smile on their face,other than that I like the place.
They dont give MTA head of the line privilege. We are not in their (BJs) classification of emergency services personnel.
My experience shopping at,Bjs is always fulfilling ,the staffs are very courteous and most of all you can bet that you will find everything youre looking for.
The prices are good. Employees are always unhelpful and with attitudes. Its best to try and figure thing out on your own.
This bjs is very easy to navigate and always have clipless coupons so even when youre not personally a member you get some member deals
Used to shop here for years but the past few times I went there absolutely horrible. The lines are ridiculously long and there is no order what so ever.
BJs is a great place to shop for a large family and they always have Pampers and wipes and discount coupons to help out.
Too overcrowded especially on the weekend. Was on the line to pay for almost an hour. Not enough registers open. Been to other BJs and this one was the worse. Other than that i found what i was looking for.
Great place to buy things in bulk. But make sure you have enough space in your car to take all of that home.
Always crowded . customers can be rude and pushy. there have been fights over parking spaces. i dislike this bjs for the above reasons
Not good customer service. I been trying to call so many times no body pickup.
Nice place but unfortunately they never ever have enough cashiers open to handle the customers.
Has everything you need at low prices, monthly offers and great service. Overall a great place to shop.
Rude and unfriendly staff. Product selection is good, but the quantity size on most items is smaller than Costco.
This location has everything. Early is a must to avoid crowds. Parking unlimited. Handicap accessible.
I like buying in wholesale so this is the place for me when I need big items. Wish the lines were shorter or moved faster.
I LOVE MY BJS HERE AT GATEWAY MALL. I KNOW THE WORKERS AND THEY KNOW ME 😊😊😊 AND TREAT ME WITH SO MUCH RESPECT AND KINDNESS THANK YOU ALL!!!
Great,found all that I needed plus more,atmosphere was nice,store very clean,cashier pleasant Ill b back
The lines are too long with fewer cashiers opened. Food like milk, meat, cheese are left out to spoil.
This store has everything. And its got lots of wholesale deals. Very clean and well kept.
Basically all of the cashiers don’t wear masks anymore. Covid is still a thing...
Can always find what I need, staff is very helpful if you can find them. Managers very helpful as well they will walk you around and help.
Good product but the worst customer service..they only have two register open and 15 are close..even the line on the return take one hour to move...
They are having a problem with my renewal. I paid, they website say I paided, but when Im in store they say my card has been cancelled due to non-payment.
Ive visited a number of BJs in Brooklyn and NJ .They Are always clean and the staff are polite and professional.
Terrible service the lines are half way the store. And whoever is the supervisor is doing absolutely nothing. I have been on line for over 30 minutes. 8/14/2017 @ 2:54pm
Horrible... The lines are practically out the door. There are over 16 registers that are closed... its like this most of the time.
The lines are always long. Waited 30 mins to check out. However, the prices are good.
Lines always backed up, lots of register never being used. Management sucks. Ive tried to speak to them and they act very inhumane.
Wide selection of goods groceries,clothes and furniture at good prices better than the one near me in canarse
Every thing you need and more is at BJs. Be sure to clip your coupons. You can easily spend a lot here
LOVE this place it has everything a family needs. The only thing that sucks is the long lines but thats expected.
It dont make no sense for lines to be that long and not moving at all!!! I hate this store.
Lines 😫
Great prices but the check out lines are slow, even self check
Love the prices. Lines are a bit long on the weekends but well worth it.
I was able to find more products here than at the Remsen ave store
Very good place to shop but the prices keep going up man.
Returns/exchanges were very easy but not enough personnel at Customer Service.
Its good alot of stuff is available at cheaper price, service is good and faster so it worth a visit.
I really like to shop at BUs you always have what i need.And the shopping experience is always a good one thank you.
Very good.. Check out time too long even for self checkout
They have a lot of good prices. The only thing I wish is that they had more check out lanes.
Terrible place. Prices are inflated $2-$5 more than other clubs.
Really bad service all around, I was robbed out of my stuff from inside MY LOCKED CAR and the security guard said to be thankful that all I was robbed of was THE STUFF INSIDE MY CAR!!!!!!!! Like what?????? Do your job!!!!!!!!AVOID THIS BJ’s AT ALL COST!!!!!!!!
IM A NEW MEMBER..YET HAVE GONE BACK TWICE ALREADY..ENJOY THE PRICES AND THE ITEMS AND DIDNT WAIT THAT LONG TO BE CHECK OUT..WILL BE BACK BY NEXT WEEK. #KEEPUPTHEGREATJOB
They never pick up their phone when the store just opens. Their hiring process takes forever and to be continue......
Bought online and pick up at the store. Waited 45mins to get our receipt for the items. They said it was a glitch in the system but they have no back up for this.
Needs better placement of supplies and price labels need to be in its proper place to show the price of the item below it
Prices are what I need on a budget with me and my children. Always best to go on a weekday..less crowded
Looks like some of the item price little higher. But love to shop here.
GHETTO IN EVERY WAY!!!!! AVOID THIS STORE UNLESS YOU LIKE RATCHET BEHAVIOR FROM RUDE WORKERS THAT HAVE ZERO CLASS!
At bjs its easy to find what you are looking for but checking out is too slow the lines are long not enough cashers
15 or less line does not exist They take anyone on it . There I was with 2 ITEMS I left without anything. ITS NOT THE WAY TO RUN A BUSINESS!
Wonderful. Plenty of cashiers, wait on lines were not long. pleasant cashiers.
This is the worst Bjs. The staff is nasty anddisrespectful. Not helpful and does not like to work. Will never shop there again
Long lines .great place to shop . is always busy. You can find cheaper prices.
Its a little disorganised and they need more staff to help you find things. But it is ok.
Was very nice the works are very helpful just not enough electric scooter s
Great shopping for all your needs... Neatly stock & clean.
Great place to shop. Everything you need is there, and I mean everything.
Management sucks and they don’t know what they doing at this branch
It was awesome and the workers are very professional and your have a variety of thing
BJs is awesome and the price is great spend less and get more for your money
The shelves are not as packed like other BJS in particular the one in Bay Parkway
The prices are good and there items are never old or pass dated
Amazing cakes and people love the deals
I was confused couldnt find things and the lines were very long and hardly any cashiers
Love coming here! I have a big family so the deals here are great!
Service very bad not worth buying at that bjs are too slow, supervisors are not attentive to their customers
Shopping was nice but rather go alone and not with my daughter
Very good experience very good service will shop anytime soon
Ive been shopping at bjs for 15yrs,still doing so,Iove the wholesale prices and products.
Dont like the coupon system, everybody starts looking for coupons and takes forever to check out. Other wholesale clubs coupons are automatic
It is organized and now you can self check out ! You dont have to wait on long lines. Thank you BJs. Bettie Haynes
Its a beautiful thing to shop in the afternoon, less crowds!!
Very good. My cashier was very professional and curtious
Everything can be find here all food and drink and meat everything if you cant find it you in the wrong place
Lines are a little long
Disorganized, the system went down and no-one was saying anything about it have people believing there cards were not working
I can always find what Im looking for at BJs. And at a reasonable price.
Has what you need but its always crowed so it make shopping a bit unpleasant
The price is very good for the quantity and its close to my home.
Always crowded. Customer service is not very helpful.
Quick lines ...Spacious islesEverything is Fresh & reasonable prices
Unhelpful staff, self checkout is a nightmare, will not be coming back
When you are at bjs u get to eat food while you walk cause almost all the box are bust open by people
Excellent!!!! Ann Marie in Member Services was extremely helpful.
It has a lot of merchandise, theres good parking.
Nice big clean store.
Normally when I go to BJs its a mad house today was good.
Great for bulk shopping, only problem here is the lines
Quick checkout, great prices!
It was great very special I love going to BJs
God selection and sometimes it is not crowded in th early afternoon.
I luv BJS everyone needs to go there..
Dont go during the first of the month!!!! Unfriendly employees and no Almond Milk visible...ever!
Total reviews rating 3.9
199 Reviews for BJs Wholesale Club 2023:
Review №1
2021-11-16This score is absolutely for the bakery department. The young ladies were so helpful about helping me prepare for a cake! Little did I know I could not place an order in advance I had to wait 24 hours prior to the day I needed the Cake. And the cake decoration book is not online so I took a picture OF THE ENTIRE BOOK 😂so everyone will never have to go into the store to see the decoration book they can just look right here and then place your order online 24 hours before you need the cake 🎂!Mwah
Review №2
2022-05-11Not crowded on Mother’s Day. Was able to go in and out.
Review №3
2021-08-18Just bought this box of yogurt and when I came home and opened it…it was bitten by rodents….disgusting….tried calling the number to the store location and no one is picking up……this is the second time I’m purchasing things from this location and has had bad experience….and customer service is unhelpful….hopefully someone sees this and reach out.
Review №4
2022-07-04I ordered two sentimental Photo Cakes from BJs Bakery and it was terrible. The image came out with faint lines across (indicating low ink). The baker told me that this is how it is suppose to look. The worst part of the experience was dealing with the supervisor who claimed his name was Pito. He was condescending and not apologetic. He walked away when I was in mid-sentence and in tears (cake in memory of my mom who had passed). On the line behind me, other people had complaints about their cakes. BUYER BEWARE, there is a reason the cost is so cheap
Review №5
2022-01-12This location is always packed. Parking can be difficult during these times. Most of the time the store is well stocked. employees work hard to maintain good stock and their bakery is always great.
Review №6
2022-02-11You are viewing some of the most exceptional items to pick-up in BJs. Thank me later!
Review №7
2022-02-13Every place has its moments, not looking for perfection. Yes people the store can be out of stock on items smh lol. I live close by to both Remsen and Gateway and I choose Gateway every time. The staff are more helpful and I feel this is my option now, that Gateway has a higher stock on certain items that I need. And not for nothing the layouts of the check out lines are better at Gateway. And I feel better that I dont have to wait for an elevator to lead me underground to shop lol.
Review №8
2021-11-04You have to wait in 2 lines. First line to pay for the item and 2nd line is to exit the store. Its only 1 person who is checking receipts at the exit. Sometime you have to spend more time in line to exit after you already paid for everything .Update: Its 2 people who checks the receipts now. So defiantly an improvement.
Review №9
2021-06-08Convenient location. I like to stop by on my way back to west side of Brooklyn from the airport and it helps that many others stores I shop at are in the same plaza.Theres a huge parking lot outside and right off the freeway so its easy to get to. Search for a cart before going in if you need one. Great way to build your daily steps. Inside is spacious, and blissfully not filled with aggressive shoppers like some of the other warehouse locations.I like that the produce section is usually fresh and plentiful. I usually can find all the basic staples Im looking for. Things are arranged neatly. Staff are usually there organizing and unpacking, but also the shoppers are not that messy so its a nice environment.There tends to be a line to checkout but it moves at a decent pace. Two lines, one for self-checkout and one for regular checkout.
Review №10
2022-03-05The cashier 366251 04/03/22 08:41pm gave me a bad time, I feel very disappointed in the costumer service that bjs provides to its customers, the cashier threw away the strawberries and told me to go get others, I asked her what if someone else could bring them to me and he said no and I had to go get others and he didnt even apologize for what happened