Kerbside pickup
Yes
BJs Wholesale Club in Freeport
Categories
Location on the map
Freeport, Nassau County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
SNAP/EBT
Yes
Phone: +1 516-867-9200
Site: https://www.bjs.com/cl/freeport/...
Site: https://www.bjs.com/cl/freeport/...
Opening hours
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–9PM
BJs Wholesale Club in other cities:
Comments (189)
They need an attendant to move the gas line to use all the lanes especially during busy times. . They blocked the other gas entrance which now makes the wait even longer. No good
Staff needs to be retrained they are almost all rude and not helpful I have had it here waiting for someone to help ring in large sodas juices because they take the gun scanner and insist on doing it for the customers yet no one comes to help on self check out and when u ask for help they roll their eyes and suck their teeth its your job lady if you dont like it work elsewhere not in customer service and the gas station a DISASTER fix this location
Customer service isnt always the best. Always ... always long gas lines for obvious reasons. 🙄 Stear clear from here on weekends.
Gas station: if you are going to leave only one entrance to the gas station in Freeport, BJs must assign an employee to direct the traffic for the stations.
Beware, the customer service at this location is very poor. The majority of the cashiers lack respect for the customer. We as customers, pay a fee to purchase at BJs. This is not a free service, we as customers dont need the bad attitudes and disrespect from all this miserable people who dont want to do their jobs or dont want to come to work. Listen, I get it no ones life is perfect we all have our ups and downs but if you work in a customer service field check your attitude at the door. Dont bring your problems to your job. Trying to get a hold of the manager is like trying to get a hold of the pope. My experiences here have changed my mind to renew my membership next time around and I rather drive a little more and go to Costco.
I love shopping here , is just the gas station they need someone there to coordinate the traffic it gets crazy when you trying to get gas
Very good place for shopping 🛍 👌 🙌 👍 😀. Comfy parking, good layout of products. Customer service excellent.
They take you by App time only 😫 when you get door 😃 they unloading you quickly
This store is ghetto. Bad customer service , no clue what theyre doing. I usually go to Costco where they have professional trained workers, usually 4 at customer service. Bjs had one lady ,and after waiting 10 minutes to renew my card she wanted $144. I left the food behind and wont ever go back and ive been a customer for 15 years.
The customer service leaves something to be desired. Needed propane but forgot my card. No biggie, I’ll just pay the non-member price. Was told I can’t buy propane without a card (untrue). Then was told that the propane is not sold after 5 pm! How do you shut down propane sales at 5 when most people are getting off at that time? Also, not knowing the policy was off putting as well. I waited on the line for 20 mins to be sent off empty handed.
I went to BJ’s on Monday 08/23 to buy a birthday cake for my granddaughter who was turning 6. She loves chocolate so I picked up a half sheet cake labeled “Marble Cake” with chocolate mousse filling. Needless to say when we cut it after singing Happy Birthday it was Vanilla with some type of vanilla cream. My granddaughter ate 1 small piece and started crying cause she doesn’t like vanilla cake. I was now in the Bronx and found a BJs close by at 9pm to purchase a cut piece of chocolate cake that they sell. Birthday party totally ruined for her. And this is not the first time I’ve had problems with that store. I brought some Old Bay hot sauce not paying attention it was expired. Had to return it….. disappointing.
This is my first time to give a one star. I am very angry at todays customer service clerk. Because he lied to me, he said their staff made a mistake and put the promo tag early. He cant give me money back until monday and right now I cant return food even if I just paid right now.Today, I went to shop there to buy some groceries. I bought two boxes -- Raymundos caramel flan. I found the price did not match the price tag. I took a picture of the price tag and went to customer service to get back my money. A guy dressed in a black polo shirt, checked the computer and the picture, and then he told me this promo not yet active. If I want money back, I need go back on Monday and I cant return that because pandemic. I told him I didnt go out the market gate, just left the checkout machine. I asked to talk with manager, and he said he was the supervisor.Oh my god, this person could be a manager.I went home to check the price tag picture, the promo expired 11/25/20. He is a liar, he checked the computer he knew everything. Maybe he thought I was an old woman and my English is not good, so he can do what he wants. But I must let everyone know.
Yet again, I come for propane, park my car, walk all the way inside the building only to be told the one individual qualified to sell propane has been assigned to work at the gas station. Why not just train multiple people to do propane? Is BJs so impoverished they cant have a bit of redundancy?
Why do they never ever pick up there phone. Yesterday I went to Bjs with my mother. I hate the customer service there. We were in the self checkout cause we know it will be faster. Something happened when we passed an item and we need customer assistance. We waited like 5-10 minutes. My mother went to tell a man in a black shirt and he just ignored her. She then went to tell a women and she just want to another checkout. Well a girl came and she was lazy and looked like she doesn’t like her job. BJS TREAT YOUR CUSTOMERS BETTER PLZ JEEZ
I have really bad experience in that place I went there to buy a queen mattress,is is a bunch of queen mattress , but I notice one is more soft so I decided to get that , the sign say queen mattress $250 went I go to the register to pay is $800 I call the manager he take almost 45 minutes to show and he said he can’t do nothing why they have $800 mattress mixed whit $250 mattress that not my fault he’s the manager he’s the one has to check everything because is no sign the said that mattress cost $800 poor service the manager name is jerry
Great location, staff are always helpful. Like the express scan app which allows you to scan items with a scanner or phone app while you shop and lets you self-checkout. Kids love this too and keeps them entertained. Saves time and it is stress free. The sales reps should fall back as they can be super aggressive when trying to sell you on a product. Parking lot is nice and big but feels congested regardless of time of day. The Dunkin Donuts shop is an added bonus.
Convenient, always find what I need at reasonable prices
Trevor from the Member Service desk is the absolute worst. Huge attitude as soon as you speak to him. This is no way to treat a member especially if you’re at the desk. To top it off no managers are available when asked to be spoken to them. Simply ridiculous
I usually go to the BJs in Farmingdale, I love the variety and the employees are very helpful and polite.But when I go to or from Freeport, I stop at that one for gas. I went inside on 2x and I didnt like it because it is much smaller and the parking lot is small and cars are to close to each other.
I love buying at BJs thats where I buy my gas for my car.
Customer Agent Alex made my shopping experience so intimidating. I came to shop for my family after suffering with severe COVID-19 . There was Lysol wipes for sale and I picked up one for myself and my disabled Elderly cousin who cannot get Around her own so I purchased one for her and one for myself . Alex approached me as I was waiting online and stated it’s one per customer I said okay . He stood over me and said but you have more than one . I said so does the other customers whom are checking out in peace before you why are you standing over me and it’s also COVID-19’ what are the distance guidelines I don’t need you to stand over me I heard you . Alex says well your not leaving with more than one wipes I said okay can you please leave meAlone . You can’t pick what customers you want to stand over and harass and I’m a women you do not ha ve to use intimidating Body language to gain compliance . While waiting on line to pay Alex approached me again In a aggressive manner and stated didn’t I tell you that you can only have one . I said to him three customers just checked out In front of you with more than two why are you harassing me you . I think is behavior was totally unacceptable and he does not have interpersonal communication skills is this Bjs mission to make consumers uncomfortable while shopping its a disservice to this establishment and what happened to the customer is always right I have never felt so uneasy when shopping
Horrible job by the manager at BJs in Freeport in regards to opening the store to the general public after senior hours. Long line waiting for the senior hour to be over (which is a GREAT service) and then at least 10 people that hadnt waited in line for half an hour were able to go in before those that had been waiting by standing at the senior doors. Danielle D did nothing to stop it and then proceeded to heckle us when we complained by saying STOP COMPLAINING be happy youre getting in... Seriously? This is not what we need during these trying times. He was the absolute worst manager Ive ever seen.
Placed an in store pick up order. When I went to the customer service counter to retrieve it at just after 11am, there was only one clerk processing a very lengthy transaction for a couple. There were still 2 customers ahead of me with items to return. I decided to go and get the item from the shelf in the computer area, went to an express line and was done quicker! Only thing that slowed me down was the cashier on line 2 had just turned off her light & couldnt ring the 1 solitary item for me. I was on cashier #1 line & although customer had many coupons, she was pretty quick!
They keep telling me that the truck will come but they never have the clorox wiped. I was told that they are keeping it and giving to their own friends and family. Been there every day this week and nothing. But they get delivery every day
Someone needs to tell BJ’s in Freeport about the Virus and social distancing. I just went there and left. The store is packed. Disgraceful! Cashiers with no masks and customers with neither.I also belong to Costco which is where I will only go now. Costco limits the number of people who can enter. You can feel very safe there.Shame on you BJ’s
Theres been an abandoned car in the parking lot for at least 6months with a missing wheel sitting on a jackstand. How hard is it to remove a vehicle. Good gas tho.
Customer service is non existent. If you call via phone, worst, no one answers. Havent taken recycled bottles for some time. Waiting lines to pay take forever when you compare with other establishments. They pay low wages to their employees.
Getting out of the parking lot stinks and its very dark in the parking lot at night. The Deli line is super slow and so are the workers, but with the one exception Rob the manager. Hes fast. The check out lines are a disaster, plan to read a book while on line. Other then that the store is Great!!!
Be very careful at checkout- watch closely. My cashier rang up 4 items twice, and got annoyed with me for looking at the display. I had to go to curtesy line to get $80 credit. I will put my stuff on the conveyor next time. When you leave goods In wagon you rely on cashier too much. I think the woman who rang me up deliberately rang items twice.
Be Very careful when buying a television in the Freeport, NY store. The manager herself told me that they have different prices that all BJs are not the same. Here’s my experience: I exchanged a 43” Samsung for the 50” Samsung ( looked it up online first & saw “out of stock online...pick up available in store). No problem with the exchange but they charged me Full price..$429.99...Not the $329.99 that it was listed for online. When I see this I try to correct the cashier but I end up over at Customer Service with the Manager stating that they don’t honor the online price. We’re talking about a hundred dollar difference here, and that’s huge! So I take a ride over to the Westbury store...and the SAME tv is on the floor with $329.99 hanging above it!!! Took a picture of the price sign and headed over to Customer Service, who was more than happy to refund the $100 (no need to call a manager). I even took the time to go back to Freeport to educate/inform the manager...who was Still just as NASTY as before, and that’s when she said that all BJs do not charge the same. So Buyer BEWARE when shopping in Freeport, NY.
Costco brand seems to rate higher in consumer reports. Things that they have coupons for, are not there a fair percentage of the time. Calli g there_ forget about it. But customer service once you are there is pretty decent.
We shop at BJs weekly. Hood value. Nice wide aisles without all the stupid advertisement displays like in grocery stores
Boss aint coming friday but i come tom?
I’m truck driver and my first time delivering here water. I arrived at 2am morning and pick up was from Hollis Center Maine. I was thinking about to make delivery earlier and go to parking lot because there’s traffic delays all the way to GW bridge. Receiving starts 6 am, but they only take by appointment and my appointment was at 12pm. I understand if there’s a lot of trucks delivering but it’s not that much, lazy receivers they don’t even let you back into dock until your appointment time even if there’s no trucks to be unloading front of you. Horrible, Receivers dissatisfied faces, arrogant people, no smiles, wasting your day doesn’t matter if you tired or not. Now it’s 12:30 and still not docked, local truck driver also not happy with them. I’ll never come back here again. Costco, the Home Depot, Lowe’s and even Walmart are better than Bj’s to make delivery, they’ll try to you get empty even you come 5-6 hours earlier than your appointment.
Clean , friendly , good assortment of items ..
The internet is frequently down, the hand held devices for shopping and a quick check out is often not working. The ice cream is always soft and who ever is in charge of keeping the store stocked with product is definitely slacking. I went to the BJs in garden city and couldn’t believe the difference in quality and cleanliness. The Freeport bjs is the worst. I’ve even seen brown meat and always smell a musty odor in the water bottle/ soda aisle.
This place should be a wholesale club to satisfy catering needs/ parties. They have not had several items for the past month and a half. Unacceptable ! Costco it is !
Always save money coming to BJ’s gas station.
When safety is important to you, reconsider parking in the 100 Mill Road, Freeport, NY parking lot.I parked 4 rows directly in front of the entrance where their security camera is mounted. My gas cap was ripped off and all the store manager could say is that shes sorry. Their cameras dont service pass their sidewalk and the handicap parking. Apparently vehicle vandalism isnt uncommon there.
When I need food in bulk, this is the spot to go. But itll cost you MORE money in one shopping trip than one trip to the local shopping store with LESS food. If you do it carefully, you can save money. Nice location too and plenty of parking. Right next to it is a gas station if you need to save money in gas, go for it.
Terrible store in terms of pick up service! No one knows what the hell they are doing!My pick up order is always wrong! no explanations, it takes 20 mIn to get to get your order , only to check and see that is wrong!! thry dotn even check themselves!!! pathetic defeats the purpose of SAVING TIME WITH PICK UP!
I am aware of covid 19 and I am aware people are frightened but you CHOOSE to work here we waited in a long line to pay and watched a cashier continuously be rude to customers about social distancing if you are THAT afraid do NOT work in this line of work but we were standing in number 8 cashier line around 11:30 all this woman kept saying was GET BACK ok no harm there but everyone was way more than 6ft wasay from her and each other we informed her that there are no signs posted about loading groceries and what to do when loading groceries she kept yelling at the guy in front to step back and yelling at me to not load groceries while his 1 item was on the belt lol like in most stores it says stop and load groceries here 1 at a time and they dont provide dividers lol and the woman wasnt even using her plexi glass partition if your that afraid DONT DO A JOB WHERE YOU ARE WITH PEOPLE plain and simple I work specifically with covid patients and I cant understand how this particular bjs operates I choose to work with these people therefore I accept the risks i NEVER make a patient feel badly for being sick same concept here BJs should never make customers feel badly after a cashier is continuously rude to social distance 4 customers have mentioned this I cant imagine how many more are out there GET IT TOGETHER BJS!!
Was at self check out and waited about 15 minutes for someone to help me get authorization for a coupon the red light was blinking for 15 minutes and the machine is screaming someone will assist you momentarily... well it wasnt just my machine about 3 were doing the same thing NOBODY offered assist anyone and cashiers saw us all and nobody seeks assistance last time I EVER come to the Freeport location again
Customer service is constantly the worse of any other BJs. the signs for each island is only on one end of the island. their stocking procedures are really bad, they run out of decafe Kcups, when I asked one of the managers, why they do not preorder, I was told that its out of his hands, that the restocking policy will be changed.
I shop again if i get recording of me boxing n just playing. Wit. If get other night s 40 dollars cash
Went in to sign up for a memebership stood in line at customer service not one person looked up to help and once they realized i was there continued on as if i wasnt waitng to be helped out so unprofessional and definitely no customer service
I came to Bjs to Visit the bakery department to order a birthday cake for my son.The workers in the department didn’t speak any English and it was hard to place my order.after using an app on my phone to translate,I placed my order and left.when I returned the following day to pick up the cake there was a lady that did speak a little English.However my cake was wrong and the lady was very rude.i will be going to westbury from now on.
Trying to call the Deli department and Customer service ! Phones been ringing for an hour ! What a disgrace ! Horrible customer service! This is no way to run a business!
I was very disappointed with customer service. I waited on line to speak to a rep and there was one rep who tried to appear busy just so she didnt have to help anyone. I got her attention and not only did she give misinformation she appeared to be annoyed when I went back to her for help. Yeah thanks Jamie-Anne ( I believe that was the name on her tag) for nothing. Maybe they should put her in the back somewhere so she doesnt have to deal with the public.
My daughter and I filled up her car at BJs today; we selected Unleaded Regular, for $3.45/gallon. After we left the station, we looked at the receipt, and we had been mistakenly charged $3.85/gallon for Premium. When I tried to call BJs later, Customer Service hung up on me three times. I intend to not renew my membership when it becomes due.
I was shocked to wait on 1 line for 30 minutes before another customer said you could use Self check out. No announcement in the store. What a shame shame.
Talked to a manager in a green shirt very rude won’t be shopping in this location no more
Bulk items at great rates that work out cheaper than many items you would find in a typical restaurant. Raw chicken, lunch meats cereal to name a few items that work out to be so much cheaper.
I go here regularly cuz its 5 minutes away. I wonder if Id go to Costco more often if it was just as close...🤔
The self checkout is relatively slow even during odd hours but no complaints really. Great merchandise here
I am pretty sure that they should be ashamed of the muffins I bought today Im not sure if they think this is acceptable smh....they are litterally hanging over the side lol
All around I always find what I need. I go in buy my stuff and im gone.no issues with the store and staff is helpful and frenidly.
Business as usual. All went well. However, there is a huge pothole near the gas station section the size of Manhattan. It will rip off your front end. Its been there for weeks and getting deeper each day.
Some good deals I mostly go there for the gas at least $0.10 cheaper than local gas stations. Lousy parking lot very tight be careful.
While on self ck out i asked the associatw monitoring the line to use scan gun to scan my items in cart she did it without hesitation awesomeness
Great customer service and they have 3 different ways to check out; love it! (Register with cashiers, self checkout and express scan)
This location is clean and well stocked only problem is the lack of people to assist if you need anything I am not understanding how so many people just litterally stand around
Nice place friendly staff. Very helpful. Usually really busy so go when you have time and patience. 😎😁
They never answer their phones. I have been calling for the past week to ask a question before I head there, and there is never anyone to answer. Why say for customer service press 9?
Convenient not a lot of people towards the evening, was able to get everything an get out. Staff is also friendly and helpful. Getting before you leave is also a plus!
Has some of what I like, but things like ketchup one must buy 2 large bottles, which for 2 people lasts at least 6 months, plus I run out of storage space for some items.
Usually busy but that is what you expect when people are buying items in bulk. Most checkout lanes are usually open as well.
The line to check out was 10 deep. There was only one self checkout working. The other were either broken or not ready. Very disappointed.
Always busy and lack of parking unless you park at the end of the parking lot.Overall, I go here a lot and spend the usual $200When going just for milk.
Savings on gas alone for my SUV XL is worth the membership price! I use premium gas and save approximately .50 cents per Gallon. On an empty tank fill up that’s about $13 per tank savings!!!!!
This store had what my friend needed in the grocery. Staff was friendly and knowledgeable. Im not a member.
I love this place because they have grate price and the gas is cheap I get a discount for having the credit card and membership
BJS offers a variety of healthy food in bulk which adds up to big savings and good health.
The manager Paul Nardi...is unprofessional and has poor management skills....he should be reviewed by bjs corporate for mental illness...he has on several occasions harassed customers, coworkers and vender...how he is still allowed to work is questionable...
Any & everything u need in bulk is here... I love me some BJs
Young lady at customer service was so nice I upgraded my BJs card with good deal...
Very helpful staff I forgot my coupons and the cashier help me find some
I been calling the store since yesterday noone answers they really suck
Dont go there unless you want to be treated poorly. Kenny the front end supervisor is terrible.
Great place, love going around 2:00 during the week. Get in and out quickly.
Wide choice of consumer items at wholesale prices. Just one tip: know the retail prices before buying anything 😇😝
Service excellent excellent excellent service the deli department and the lady was very very very good🙌🙌🙌👍👍👍👍
Good prices but the lines are very slow and so are the cashiers
I get almost everything I need in one place at one time. Its my go-to store. ❤
Wish they had a map of the entire warehouse and each aisle labeled on the map of items in that aisle. Have to walk up each aisle.
All I can say is ALWAYS check the expiration date. This location is notorious for selling expired items.
Great deals in bulk..easy check out with self scanning machines love it
Good just like any other bjs but the wait is long to pay here. Plan out to be here for a while.
The Express Scan feature makes checkout fast and easy!
Always huge discounts on many items. Great place to shop!
Why they do not sale watermelon with seed grapes with seed seedless are killing people
Its great but need people on the floor to help customers.
Horrible place Bjs, it is very questionable how they let people become manager of BJS....very unprofessional....corporate should be ashamed of themselves.....
Ridiculous prices along with poor customer service!
How is it possible that you literally never answer the phone ?
I wish this place was still Freeport Speedway :(
Very crowded on a weekend. Parking difficult especially in bad weather like today.
They are just not nice in there.. like the workers are sorry we showed up..
Apparently no on in there knows how to answer the phone. Called with a question but no one ever picked up
Im a member of these stores... I love them.
This place remind me why Im also a Costco member .
The BJs in Freeport is cleans and less crowded the most other.
Nice place to shop and get gas for your car
This location is clean, not too busy at the right times and its conveniently located
Customer service is terrible. i called twice and no one ever answers the phone.
They always have what I need
Great place to buy items in bulk
Nice store,no AXE BODY SPRAY!!
I waited over 7 minutes when placing a call and then hung up
Customer service representatives are always helpful!
This is not the closest B.J.S to my house but it is the better of my 3 choices.
Customer service sucks...nobody ever answers the phone
Horrible dirty place , been calling for management with no results , stay away
Love this bj in freeport it has everything I need
The best place to grab a cart full...
Extreme rude to handicap people Luisa MIs the employee name
Nobody ever answering the phone, should fire the manager!
Good prices and good customer service
Average bjs, nothing special positive or negative about it.
Very nice location and customer service
Nice young workers, everyone was a good help
Good place to shop eith familly...
The service in the deli its really bad
Good prices good selection of products
Always Top Notch!
The best BJs Club location in NY.
Needs more cashiers not Machines
Not crowded. Fast in and out.
Like this location the best!
Not good no cashiers
It has alot of things that u need
Freeport BJs is awesome
Not too busy. Clean
Nice
No body answers the phone I was on hold for 20 minutes
One trip to get all the essentials.
Good quick transaction!
Its good deals
I love buy here
Clean and well stock.
Always has the cheapest gas.
I was a great experience!
Clean, easy to access
Verry good prices
Great place to shop
Its stuff is too expensive
Kind friendly staff
Its clean and organized
Couldnt live without it!!!!
Low inventory of goods
Whats not to like?
Love it
Its was excellent
Great prices
Excellent
Great
Good
Very clean
Has everything
Nice place
Nice place
Dank memes
I have been coming here for many years. Their gas prices are always lower or within standardsDepending on where you go, the Freeport BJs is a bit smaller than other ones. Waiting time can be a little longer.I usually go to the Farmingdale one, or the Levittown BJs to shop. No gas at Levittown one. But Im a single person and enjoy shopping in bulk.
This location is the worst and I tried to cancel a membership that I never approved but they keep charging me every year I dont know what to do
At Verizon they are irresponsible because they have left customers without their favorite channels only X their personal problems and customers pay. .
Excellent place to buy things in bulk
I like the store all very well but I tried to call and they never took my call
It is a good place for shopping many offers and good service
I like it because prices are cheap and fresh products
Variety, comfort, good prices. Excellent place
Good place to buy and everything 🤗
You find comfortable prices
Happy to shop at vijey
Not impressed with BJs.
I love shopping
Very good todp
Excellent
Pleasant buying there
Satisfied with the attention to the store
Total reviews rating 3.7
189 Reviews for BJs Wholesale Club 2023:
Review №1
2022-04-25Your gas station is a NIGHTMARE! I’m sure there’s plenty of people like me who only go to BJ’s mainly for gas and are fed up for months that there’s nothing being done about the clusterf&&k going on in the parking lot. You have people that are too dumb to move all the way down the pumps while you have people going through the exit to cut everyone else off and block the exit for people who are trying to leave. Considering canceling my membership to go to Costco where they have people outside directing people. ATLEAST BLOCK THE EXIT THAT NOBODY USES WITH CONES SO THE PRIVELAGED PEOPLE CANT CUT AROUND AND MAKE MORE OF AN INCONVENIENCE.
Review №2
2022-06-12This store needs new management. To be blind to the fiasco that is the gas line constantly backing up onto Merrick Rd. shows a complete disregard to customers time. I have turned away numerous times as I have not been able to even enter the parking lot because of the backup of cars waiting for gas. Instead of easily fixing the problem by closing off the gas entrance and directing the cars forward through the side lot and have them enter through the back by where the air pump is and then exit back onto the side street, this would alleviate the backup situation. Now I just go to the Lidl store in Merrick, the milk and eggs are cheaper and the fruit fresher. The rest I rather just go to a supermarket. Time is money. I would go in to cancel my membership but I cant get in the lot.
Review №3
2022-03-14The worst experience I had with 2 mangers that were rude. I did online order waited for 1 hour and half for the to get my order. They wanted to gibe me Perishable items that were sitting in a basket for the an hour. Then charged for items that werent in my cart. Tried to call no one answer the phone. I shop where all the time but not going to anymore.
Review №4
2022-06-05I worked in Bjs in Freeport Long Island for 2 yearsI don’t recommend anyone to work there.They force their employees to work in every department, regardless what you applied for-with no extra pay. The “managers” Jesenia, Erica and Anthony all lack professionalism.They treat you nasty and they work with favoritism no matter how much experience you have!Human Resources do not help. All of the employees quit within a week because of how terrible the workplace is. And when they quit, management does not step in to help, the work load of 20 lands on one person.This store does not care for their employees!
Review №5
2022-06-14I dont think this management team has ever ran a business before. Have personally witnessed staff ignore people that needed help, cleaning staff nearly run over customers with the mopping cart they use, axes unsheathed and loose, parking lot ragers, not to mention the gas station is a complete disaster that spills onto the main road.
Review №6
2022-05-17Worst managed store to deal with on line or by phone. No one answers the phones.Can not get an answer to why gas area is closed off. Tried corporate and been on the phone with corporate for 45 minutes now.On line it says the gas part will be closed between Oct 16 and 30. Last I looked it is May !
Review №7
2022-04-28I ordered items online to be picked up 4\/28/22 between 9 & 10am when I did not receive a text to pick up, I headed to the store where I was greated by Jeff. He quickly looked into the matter and brought out my order.
Review №8
2022-05-04Edit- they actually made the gas station worse by closing one of the two entrances, forcing all the cars into one limited entrance.This place is a joke. The design of the parking lot and gas station were not thought out. Currently four pumps out of service. There’s always at least one not working.
Review №9
2018-07-05Since they hired new people, shopping has become more pleasant. They dont have as much inventory regarding pet products because the store is smaller than other locations. Checking out always takes long so that is why I rate it 4 stars.
Review №10
2021-09-11Such a bad experience zahira one of the cashiers was so rude …. U guys need to hired experience cashiers that can give a great costumer service not rats not coming again … hire a more professional team member bc that lady is not the one …when i requested a manager or supervisor she did not even call him