BKLN Diner in Brooklyn
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Brooklyn, Kings County, New York, US
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7AM–10PM
Food: 96/100Cleanliness: 98/100Staff: 98/100Nice place. Staff was very friendly, Antonio was very nice. We were satisfied with the experience. I had the silver dollar pancakes with turkey bacon and a lobster bisque. Girlfriend had chicken wrap and soup with chicken and rice. Wrap had a nice portion of chicken.
The broiled salmon was excellent. No salt at all which I love so I can control how much of a pinch I want. Mash potatoes were excellent. Broccoli cooked to perfection, not too soft not too crunchy. My dad got some seasoned fries which I just.. I cant! Delicious! And the service was great. They had to close early, but they were accommodating, friendly and overall really kind to us. Always a pleasure, definitely going back!
I recently had breakfast there the food was great as always but the only concerning part is that not one staff member was wearing a mask, especially during this surge of the new variant everyone should be wearing a mask!Other than that no other complaints, everyone is friendly and the food is great !!
I love the meals. There take out us set up so wonderfully. The price is a little steep, however, they mastered the way things are packed and they make you feel special with the delivery items. Delivery is quick and accurate. I usually buy the entrees. Their Italian dishes are spot on. Really good food when the diner is open (I miss that) but, for now this take is really worth the price.
It was a really good breakfast with great service and the prices were fair. The waffle that I had was just right. Soft and fluffy not hurt or hard. The decor is old school diner. I personally think that it adds to the charm though. I will definitely return here and I recommend it for single, couples, or groups.
I have never been inside of this restaurant yet, but it has been a blessing to my family and I during this COVID-19 crisis. My family and I look forward to our “order out” Friday dinners. The food is great. We havent had a meal we did not enjoy. The portions are tremendous, you can have leftovers for days. Thanks BKLN!
The was good took them a minute to get our orders right. My wife had the corn beef it was not fresh had it removed off the bill. I asked for well done pancakes meaning dark crispy had to re-do came back light. What surprised me was they put my egg with cheese on top of the pancakes never seen that before 🤔 overall the food was ok
Admittedly it was the first time I was there with the new owners and name, but my friends and I both had good meals, mine was a custom order and there was no problem getting it. Our first waiter did not speak much English so when I explain to him that it was a special order he went and got another person who was happy to give me what I wanted. I went in craving potatoes and the french fries were amazing and had the spot. We both had wraps and were very happy with our food. Definitely will be going back there, especially with good diners being far and few these days
Great service but, the complimentary juice cups are sized for toddlers. Grown adults do not need to drink a 4oz cup of juice. Id rather you not give us any free drink if that be the case. The water taste like tap water. The variety on the menu is limited. The reason my family and I stayed was because of the service. They say great help is hard to find but, you definitely found it.
Just know this, that picture of a breakfast plate with eggs bread potatoes and meat on the upper corner off one of the menu pages that says 7.95, it is not 7.95 they add about three more dollars when you order meat with it although meat is pictured Also the food is miserable runaway dont
The saying goes that 1 bad experience can undo many good ones. Such was the case here. I have been a total of four times and the first 3 were fine. Menu was standard fare, food was good, and I loved that they allow you to easily substitute potato sides like French fries or home fries for things like sliced tomatoes. But the last time I went, the place wasnt extremely busy but I waited 45 minutes after ordering. Not even our ordered drinks came. It was the situation with everyone seated around us. It seemed like something was going on as busboys, bit a waiter or waitress, came around to show face and keep people cool.At minute 46 I upped and left. Felt bad, but I was grumpy and hungry. Not a good look.
Start off with saying the service was excellent, the old lady that served me behind the counter had that old school charm that’s hard to find. As for the food I got the lunch special beef barley and chicken scampi. The soup of the day beef barley was clearly canned soup, and the chicken scampi was obviously microwaved. There food is poor quality not that I expect much from a diner but this is really low grade. Next time I would stick with a cheeseburger here can’t really mess that up right?
Dishes were NOT washed properly. I had apple juice in a cup and it wasn’t until I drank from it that I realized that there were a bunch of black specs in the ridges of the cup. Also, there were spots on the spoon & fork they gave my boyfriend and I. The service was pretty slow as well and the food was subpar overall. The only good thing was no waiting time but thats only because nobody under the age of 50 would want to eat here.
I really like this establishment! However today, 03/03/19, it appeared that they were exceptionally busy, no wonder given the usual high level of service and food served. Sadly, as a solo customer, I was only offered counter seating. This proved to be not only uncomfortable, but also afforded people to talk over my plate. Adding insult to injury, my meal was served 27 minutes after the order was placed. It seems that management policy moved take out and delivery orders ahead of those placed by servers!Lastly, ordering breakfast past the usual hours, is not a good idea, as the food did not taste anywhere near as good as it did yesterday! :(
I decided to come here for dinner, as soon as i get her i get told the kitchen is closed... how is your kitchen closed at 9pm and they dont close until 10 🙄 this is the this is the third time this has happen... Im never coming back here because ever time i come the KITCHEN IS ALWAYS CLOSED
Not a warm and friendly atmosphere. Nothing changed after months of renovation. Staff is not at all friendly. Prices seem to be higher. It is sure missing that welcoming touch. The person that is seating you. On a non hectic moment. She should be greeting patrons. My family and I will not be going back there. I would rather go to IHOP.
The waiter who served us lost his cool with an argument. I know were all human, but to slam a ketchup bottle on the table was unprofessional. I also didnt like the servers incapability to advise on the ingredients used for the meal I was interested in as I follow a gluten free diet. Sure, he provided an alternative.... and I took that alternative but the food was super bland. I will not be goi g there again.
I ordered brunch combo which comes with coffee. Waited over 35 minutes and not a cup of coffee was on my table. nor the waitress stopped by to check on us. I would be fine waiting for the food but when it comes with coffee, you bring coffee beforehand not have us wait over 35 minutes!
Terrible customer service. Delivery guy didn’t want to come up to the door (apartment building) because he couldn’t find parking. And there was plenty of parking when I looked outside the window. He wanted me to come downstairs, and I have an infant at home that I clearly couldn’t leave!! Was rude also! They charge $3 for delivery though!!! Called the restaurant and they didn’t want to help me. Had to call seamless for a refund. Will never order from them again!!!
I order food from them every Sunday for my staff at work. First of all the food is too expensive for them to never be able to get a order right. Every Sunday they find a way to send the wrong order. I don’t eat pork, I will get sick and told them that when my food comes it is a plate full of pork sausage. This is the last Sunday they will ever get my business again.
Decent diner. Reasonable prices, fair service, good food. They are also on grub hub. The delivery is fairly quick to us. The food comes hot, most things seem very fresh. From broiled salmon steak to just a cheese burger, they get it to you in an acceptable and edible condition. The fried foods that you would like to be crispy, are usually a little soggy, but thats the price you pay for offering things that are going to have condensation in the container.They give you plenty of little extras that youd expect if you were eating at a diner (ketchup, napkins, Cole slaw, pickles, bread sticks, etc)
Had breakfast/brunch here (2nd time) was disappointed again. Won’t be coming back! Got rotten tomatoes in the salad 🥗! The home fries were disgusting, the sugar container was dirty and filthy and customer service is very poor. I’m done with place. Don’t need to spend my money here!!
HORRIBLE! DO NOT GO THERE! Quality of the food was poor with horrible service. Placed my order for belgian waffles and the waitress told me IM gonna give you guys the SPECIAL. The special included a small side of strawberries. Towards the end when we asked for the check she yelled out you are going to wait!!!! And literally made us wait for the check for almost 20 min. When we got the check we noticed the waffles were 9.95 when originally it should have been 6.95. When i asked why 9.95 we were told its bc we ordered strawberries! It was the waitress responsibility to tell us just for some strawberries we would be charged an extra 3 bucks. VERY DISAPPOINTING! Will never go there again!
Vikkis is a small neighborhood diner located in Mill Basin. A friend of mine took me here but would never have gone in on my own. The place does not look very clean and the decor is very dated.The food was just ok for standard American fare and the service was adequate. When we were there the place was empty and this was around dinner time and the food still took a bit longer than I would have liked to arrive at the table.Maybe if I lived in the neighborhood I would try again but since I dont I do not have a reason to go back.
On a hot day like today (90+ degrees), they sat us in the area that did not have any AC. I asked the waiter, and he tells me sorry were working on the AC right now. But I look around and the area that had AC was filled with white people only. The area that didnt have AC was filled with Black and Hispanic folks, of course. The area with AC had more than enough space to fit all of us in. Aint that something. In 2017?!!!! Well, this is my last time eating here for sure. And as a member of this neighborhood, I feel disrespected.
One of the owners was the worse Ive every encountered. i ordered a Roll& in instructions I said bacon egg and cheese because I never see that option. last time i had to order 2 eggs sandwich and in instructions ask for bacon egg & CHEESE however the charge me $6.50. i know damn well a BE& C does not cost that much. so today they only sent a Roll. I called the owner was arrogant, cocky & defensive. he continuously talked over me. never allowed me tho talk saying you ordered a Roll for a $1.75 & thats what you got. I mentioned my instructions & he jumped all in not letting me finish. he was saying instructions are for condiments then why did you follow them when I ordered the $6.50 egg sandwich??? technically I was only supposed to get an EGG sandwich. He was so belligerent I hung up the phone and went to the store to get my husband a sandwich so we all could have breakfast together. I usually order frequently, but because this nasty owner did not have the common courtesy to call me to clarity my order (which is what my phone number is for) or the kindness to at least listen to me...ILL NEVER ORDER FROM THEM AGAIN
Clean quite can be busy some time the food is good and dont have to wait long for your food the waitress are friendly and always remember if you are a local.. I always get French toast and they always remember how I like it.. this place was remodel a year ago... no parking lot but plenty of parking on the street in front and side of building.. if you get a chance try it out and you shouldnt be disappointed
This restaurant deserves 0 stars. Their customer service is horrible. Seamless had to apologize on their behalf and refund my money, as well as a $20 towards a future meal . . . After they accepted my order and never delivered.The food is not worth the bs. Spare yourself the heartache and skip this restaurant. You deserve better!
Couldnt make it to the order. Came in after work one day, tired and just asked for a take out from the menu. Dont remember having ever been so disrespected. They were bored and decided to entertain themselves at the customers expense (I guess the manager wasnt around). Anything I read out of the menu, they (two middle aged men at the Take Out counter) said they dont carry, than said that was a Muslim place, so no pork and so on and on, racist and stupid. They also looked dirty and sloppy, kind of guys who can spit in your food just for fun. I couldnt believe that it was really happening, no second chance for them.
Brooklyn Diner has a weekend brunch menu, 11am-4pm, that has great dishes not available on their regular menu. The Cubano Panini is really yummy, and so is the Turkey Burger stuffed with spinach and feta. If you havent ever been to Brooklyn Diner, or havent been there in a while, the time to pay them a visit is NOW!
When I called the guy who answered the phone was very rude. He gave us the wrong cereal after confirming 3 times which one we wanted. My bagel was also burnt and loaded with butter everywhere. Then the delivery guy wouldnt come up to the door, he called for me to come outside and wasnt that nice on the phone when he called.
Had a horrible experience. Would never go back. Food was ok but service was not good at all. I waited at the counter for like 5-10 mins servers just walked past me. I was the only person at the counter no water,coffee,beverage. Nothing was in-front or offered to me. I almost walked out but I gave them a chance. Then at the end the cashier over charged me. Never again.
I went here with a friend before for lunch. The signs says, please wait to be seated, but nobody came to seat us. The waitress took quite a while to come over. My friend ordered a sandwich Deluxe- to us that means fries and onion rings... I ordered two things cheese balls, and crostini.... We also had coffee.... which was not good. After about 15 minutes the waitress came to tell me that they were out of the crostini... and ask what I wanted instead,,, Nothing.. She came right back with my cheese balls and 5 minutes later with an egg salad sandwich for my friend. Only fries.. When my friend mentioned the onion rings, the waitress seemed uncertain about whether or not the resteraunt included them with deluxe. ...They did not. Nobody came to refill our coffee or water glasses. The entire staff stayed on the other side of the restaurant. And did not come to check on us.. We were twiddling our thumbs waiting for a check while the waitress was hanging out by the counter.. Another customer even had to bring her food to the counter to get the staff to notice that she wanted it packed... I will never do there again... Very unprofessional staff.
HORRIBLE SERVICE!! IF YOU FEEL LIKE SPENDING 20 min on cup of coffee and than half hour for your simple omlette platter to come out - than this is the place. Plus for the price this is one of the worst places. Save yourself the time- read all the low star reviews they are all true- other reviews are probably guys that work there trying to cover their poor management up.
This place has terrible customer service!! We ordered our food at 6:30 pm and the delivery person did not get here till 8. Even better they could not get into the faciltiy due to one gate was closed and they did not want to go use the other gate. So they decided to just cancel our food order with out even asking. This place sucks when it comes to service! Never again eating here.
The food is okay. But you have 2 bus boys there that appear to be a little slow. One looks like a drunk and the other appears to be retarded.. (God forgive me). One of them reaches over your food, while your still eating.. And the other one slams your water on the table, without greeting you. I dont know, its just weird.
The service is horrendous. Something was left off my plate and my plate was taken from me and the item was thrown on as an after thought. When I stated I no longer wanted the meal a manager never approached to see if there was an issue and the waitress was off to the side laughing and carrying on with a co worker. The employees are not at all professional.
Giving it a 2 because the food cannnn be good at times but the Owner or main “guy” is completely rude, arrogant and unprofessional. First i was ordering food via doordash and was getting french toast platter, eggs w/cheese, grits w/cheese & all bacon..after a while i ordered straight through BKLN diner to avoid cut the free DD has... cool. After 2x of my total being the same.. one day it changes.. i talk to 2 ppl trying to figure out what changed and where ... i finally get to this guy and the first thing he tells me is “well you can’t be ordering what you are saying you ordered in the past Because this is the price...” then i tell him that he’s clearly charging for cheese or something now bc it is legit $6-7 more than regular than the past months and that’s MINUS doordash fee. he says “so when you go places, don’t they charge for cheese? That’s extra. You want cheese that’s extra” then i start telling him his attitude is trash and I’ll do u one better.. I’ll come show my receipts from Vikkis Restaurant .. “oh this isn’t Vicki’s restaurant this is Brooklyn Diner”I tell him his merchant ID still says Vikkis and he goes into “oh i pay my accountant to crunch numbers and i know what I’m doing. I run this. our food is great. What do u want me to do? You seem to have the issue not me” lmao i literally had to have my choice of words and hang up on him. Can’t do business with a person who is in denial, aloof to what’s going on Customer documents and accusing someone who ordered breakfast from them for months straight... that they are a liar bc someone in the building is now possibly ringing things up correctly. you won’t get your ego trip off of me or my food. I recommended 7 ppl to them .. we all stopped ordering from them. You can go to ihop with a real experience, tax records and reasonable priced breakfast.
Total reviews rating 3.9
199 Reviews for BKLN Diner 2023:
Review №1
2022-07-10I recommend this place. The portions are plenteous, thats what they serve! as well as tasty. Their Customer Service is top notch and the vibe is welcoming. You will not be disappointed
Review №2
2022-03-05A-M-A-Z-I-N-G!such nice owners/staff and the food was SO good.The portion size is BIG so come hungry!I am definitely coming back!
Review №3
2021-09-16Love this place since it was Vickis, now BKLYN diner. Food is amazing, staff is on point. Quick and efficient with delicious food. You cant beat that. Delivery is quick is well. Support local businesses! 🤘🤟☝👣🤲🙌
Review №4
2021-09-30Came in here for a quaint sit down breakfast. My gf had a mean hankering for french toast. The big breakfast sausages took the show. Theyre super tasty. Imagine what the hobbits ate during camp fires in Fellowship of the ring and this is what you get lol Will be back for these most lol
Review №5
2022-05-19The service was fast. Servers were friendly. The food was so good I forgot to take a pic and ate it all up. They have the best Belgium waffles Ive ever tasted. Perfect start to my day 😊
Review №6
2022-01-28First time here omelet was cooked perfectly. Home fries were delicious. Service was quick
Review №7
2022-04-27Good food, we just got eggs, everything seemed fresh and cooked well.Decor is a little odd though. The outside decor seems modern but when you step in its an odd nautical theme or something.
Review №8
2022-06-12My wife and I (she’s very picky) rolled the dice and ended up enjoying a really nice breakfast here. The food and the service was just perfect. If you’re in the area I recommend stopping by to have a bite to eat. 👍👍
Review №9
2022-06-11My current top Diner choice. Great food and service. If you need breakfast, lunch or dinner options then BKLN Diner is the place to go.
Review №10
2020-12-13A place that is just a great restaurant, would definitely recommend others. The food is great and customer service is also very good.